Work experience volunteer roles

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Volunteer with Older People - Elders Programme

Location: Battersea, London

Organisation: Katherine Low Settlement (KLS)

Katherine Low Settlement is a community charity in Battersea that has been supporting local people since 1924. Our Elders Programme brings older people together every week through social activities, shared meals and gentle exercise. For many of our members, these sessions are the highlight of their week. The volunteers who show up and make them feel welcome are the reason they keep coming back.

We're looking for warm, reliable people to join us across a range of roles. You don't need experience or qualifications, just patience, a friendly face and a genuine enjoyment of spending time with older adults.

Choose a role that suits you

Lunch Club Volunteer - Tuesdays, Wednesdays or Thursdays, 11:00am to 2:00pm
Welcome members, chat with them on the minibus journey to and from KLS, help serve food and support with tidying up. You'll also sit down to eat lunch with members, which is often the highlight of the day.

Minibus Support Volunteer - Tuesdays, 9:00 to 10:45am
Travel with members on the minibus to and from KLS, making sure everyone feels safe, comfortable and looked after on the journey in.

Chair Based Exercise Assistant - Mondays, 1:30 to 4:00pm
Support older people to stay active and connected through gentle weekly exercise. You'll help set up, welcome members, offer encouragement during the session and provide a bit of extra one-to-one support where needed.

Digital Champion (Tech Beginners) - Thursdays, 11:00am to 12:30pm
Help older people take their first steps with technology. This structured weekly class covers the basics, including smartphones, sending messages and getting online safely. You'll support the group, answer questions and keep things relaxed and encouraging.

Digital Champion (Tech Together) - Tuesdays, 1:30 to 3:30pm
Support older people in a friendly weekly drop-in where members get help with their own devices or use our tablets and Chromebooks. You'll listen to what each person needs, answer questions and help them build confidence at their own pace.

Digital Champion (Tech Your Time) - Thursdays, 1:30 to 3:00pm
Help older people develop their digital skills further in a structured intermediate session. You'll support members as they build on the basics, practise everyday tasks and grow in confidence and independence online.

What we're looking for

- Friendly, patient people who enjoy spending time with older adults
- No experience needed, just a positive attitude and willingness to show up
- A commitment of one session per week for at least six months

"It's one of the best things I've done. Everyone is so welcoming, you leave every session smiling." - KLS volunteer, Tech Your Time

"It's the highlight of their week, and mine." - KLS volunteer, Lunch Club

Ready to get involved?

- Apply on Charity Jobs
- Apply on our website: Search Katherine Low Settlement

Why we want you

As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Overseeing an appropriate programme of awareness raising activities so that potential beneficiaries, volunteers and supporters are aware of SSAFA as first in mind for support.
• Building relationships with the regional and national SSAFA team, local voluntary organisations and, if applicable, SSAFA serving community teams, local military establishments, etc.
• Attending events as a key SSAFA representative.
• Providing timely reports and information to SSAFA’s central office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Working with other volunteers, regional and national team members to attract and recruit new volunteers as required.
• Work closely with the community engagement co-ordinator to recruit, welcome, induct, support, and manage volunteers in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.

The skills you need

• Motivating leadership with an ability lead a team of volunteers.
• Friendly and approachable
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area.
• Support and friendship from your local SSAFA branch and the wider SSAFA community.
• Use your skills, knowledge, and life experience to benefit others.
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Position Summary:
Leads the Talent Acquisition team to deliver efficient, compliant, and inclusive recruitment processes, ensuring alignment with workforce planning forecasts and organisational goals. Manages sourcing, selection, and candidate experience while collaborating with the Workforce Planning team to anticipate future talent needs.

Key Responsibilities:

Recruitment Strategy Execution

• Oversee end-to-end recruitment processes for assigned business units, from job briefings to offer management.

• Partner with the Workforce Planning team to align sourcing strategies with long-term talent demands and skills gap analysis.

• Implement proactive talent pipelines (e.g., LinkedIn, diversity networks) for critical and future-focused roles.

Team Management

• Manage and mentor Talent Acquisition Specialists/Coordinators, setting KPIs for time-to-fill, candidate quality, and diversity hiring.

• Conduct regular performance reviews and identify training needs to upskill the team.

Employer Branding & Candidate Experience

• Promote the organisation’s EVP through job postings, social media campaigns (in partnership with the Talent Communications Team), and candidate interactions.

• Ensure a positive candidate journey by resolving escalations and maintaining clear communication.

Compliance & Best Practices

• Ensure adherence to UK employment law (e.g., right-to-work checks, GDPR) and internal policies.

• Audit recruitment processes to mitigate bias and align with DE&I goals.

Stakeholder Collaboration

• Partner with hiring managers and the Workforce Planning team to define role requirements and refine selection criteria.

• Share talent market insights (e.g., competitor hiring trends, salary benchmarks) to inform workforce planning strategies.

• Collaborate with the Team Leader: Onboarding to ensure a smooth handover post-offer acceptance.

Requirements:

• Education & Certification: CIPD Level 3 qualification or equivalent (e.g., HR apprenticeship, NVQ Level 3 in HR).

• Experience: 3+ years in recruitment, including 2+ years in a supervisory role.

• Technical Expertise: Proficiency in relevant systems and programmes.

• Legal Knowledge: Working understanding of UK employment law and recruitment compliance.

• Collaboration: Proven experience engaging with workforce planning or HR analytics teams to align recruitment with business strategy.

• DE&I Focus: Experience designing inclusive hiring practices (e.g., blind CV screening, diverse interview panels).

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Overview:
Lead the design and delivery of all educational and life-skills programmes for children and young people. Ensure high-quality, inclusive learning experiences that promote wellbeing, confidence, and personal development.

Key Responsibilities:

• Design and oversee delivery of alternative education and life-skills programmes

• Line-manage tutors, youth mentors, and programme volunteers

• Develop curriculum materials and evaluation frameworks

• Build partnerships with schools, youth organisations, and local authorities

• Monitor safeguarding and child welfare in all sessions

• Report impact data and outcomes to the CEO and trustees

Skills & Experience:

• Background in education, youth work, or social development

• Experience managing staff or volunteers

• Strong understanding of safeguarding and child protection

• Excellent communication and organisational skills

• Creative, passionate, and able to motivate others

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

Ready for an adventure? Dive into the heart of Quilombo UK by exploring our website and videos! Explore the values that guide our mission, values, and the impactful work we do to make a difference in our community.

Join us in leading positive change!

The objective of the role is to:

• Assist with audio set-up for the commentary station
• Mix levels both on the audio mixer and ATEM Mini to get the best broadcast sound possible both from commentary microphones and venue mics
• Advise on best practices to get the best possible audio for the broadcast
• The ideal candidate will work in our Kingston office setting up microphones, doing sound checks and audio mixing before livestreamsand monitoring and adjusting audio during livestreams.

Essential Skills and Experience:

• Experience with USB microphones
•  Experience with multimic setup
• Experience with audio mixing and audio mixing software

Preferred Skills and Experience:

• Previous broadcast, live streaming, or podcast recording experience
• Knowledge and experience of OBS and use of ATEM Mini.
• Show professionalism at all levels and in all environments
• Be a strong team player
• Well organized, pro-active, self-starter and able to deliver tasks efficiently.
• Good time-management skills

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

HEAD OF HR & VOLUNTEERING (REMOTE VOLUNTEER ROLE)

Build the backbone. Shape the culture. Power the movement.

Urban Youth is a start-up fast-moving, street‑level start‑up charity bringing high‑impact, urban-style youth work to London. We don’t sit in offices waiting for young people to come to us — we drop into the heart of the city, transforming unused spaces into hubs of creativity, connection, and opportunity.

But every movement needs structure. Every crew needs a culture. Every launch needs someone who can build the scaffolding behind the scenes.

We’re looking for a Head of HR & Volunteering — a founding volunteer leader who can design our systems, shape our people experience, and build the volunteer-powered engine that makes Urban Youth unstoppable.

Your Mission

You’ll be the architect of Urban Youth’s internal world — the person who builds the infrastructure that allows our street-level work to thrive.

You will:

• Design and implement our HR systems, processes, and policies from the ground up

• Build a volunteer programme that feels energising, inclusive, and purpose-driven

• Lead our volunteer recruitment strategy, working with our Volunteer Coordinator

• Shape a culture rooted in positivity, continuous improvement, team spirit, and belonging

• Develop onboarding, training, and support pathways for all volunteers

• Create simple, effective frameworks that help a start-up charity move fast without losing heart

• Work closely with the leadership team to prepare Urban Youth for launch and long-term growth

This is a rare chance to build the foundations of a charity before it takes off.

Who You Are

You don’t need to be a traditional HR professional — though you can be. What matters most is your ability to build systems, nurture people, and create culture.

You might be:

• Someone who loves structure, clarity, and good organisation

• A natural community-builder who believes in people-first leadership

• A champion of positivity, fairness, and continuous improvement

• A creative thinker who enjoys designing processes that actually work

• Someone excited by the idea of shaping a charity’s DNA from day one

Above all, you believe that people are the heart of everything — and you want to build a place where volunteers feel valued, supported, and part of a family.

Why This Role Matters

Urban Youth is volunteer-powered at its core. The systems you build will shape:

• How volunteers join

• How they’re supported

• How they grow

• How they feel

• How we deliver high-impact youth work across London

You’ll be setting the tone for an organisation that moves at the speed of the street — bold, agile, and full of heart.

This is a founding leadership role. A legacy role. A chance to build something that will outlast all of us.

If you want to help build a charity’s entire people ecosystem — and shape a culture rooted in hope, energy, and community — we’d love to hear from you.

Apply now and become the backbone of Urban Youth.

We are now at a particularly exciting moment. Following multi-year funding from Creative Scotland and the success of productions such as Small Town Boys, we are looking ahead to our next phase of growth with confidence and ambition. This is a wonderful time to step into the role of Chair and help shape what comes next.

As Chair, you will lead a committed and thoughtful board, working closely with our artistic and executive leadership to set strategic direction, champion our values, and ensure the organisation continues to flourish. You will be an advocate for dance, for Dundee and for the artists and communities we serve. Your ability to build strong relationships, communicate clearly and create a supportive, well-governed environment will be central to our continued success.

It is a role with responsibility and also with enormous reward.

We run creative programmes, workshops and performances that are inclusive and accessible. We nurture talent and provide opportunities for people to develop their creative practice and skills. We create high- quality productions that tour throughout Scotland and the UK.

Our work is inspired by stories and ideas from the people and communities we work with in Dundee and beyond.

We would be delighted to hear from you and to learn how your experience, perspective and passion could help lead Shaper/Caper into its next chapter.

Join the International Humanity Foundation (IHF) - Writing & Editing Team!

✍ Craft Stories That Matter! Join the IHF Writing & Editing Team✍

Are you passionate about storytelling and humanitarian causes? The International Humanity Foundation (IHF) is looking for talented writers and editors to join our Writing & Editing Team remotely . Use your skills to create impactful content that spreads awareness, inspires support, and sheds light on important global issues.

What You’ll Do:

- Produce Meaningful Content: Write and edit articles, blog posts, and press releases that bring IHF’s work to life and connect with audiences.

- Raise Awareness: Develop stories that highlight the challenges facing underserved communities and showcase IHF’s efforts to bring about change.

- Inspire Support: Craft compelling narratives that motivate individuals to join our mission, volunteer, and contribute.

Why Join IHF?

- Global Storytelling: Make a difference by giving a voice to those who need it most and promoting IHF’s life-changing projects.

- Portfolio Growth: Gain experience and expand your portfolio with real-world, impactful humanitarian content.

- Work Flexibility: Enjoy the freedom of creating from anywhere, working around your schedule.

Requirements:

- Strong writing and editing abilities, with a knack for crafting compelling narratives.

- Background in journalism, content creation, or communications is advantageous.

- Independence, creativity, and a passion for humanitarian storytelling.

Help Us Amplify Our Mission – Join IHF’s Writing & Editing Team and use your talent to drive awareness and inspire action for communities worldwide.

About Quilombo UK

Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.

The Marketing department is a cornerstone of our Professional Development Programme (PDP) and Enhanced Professional Development Programme (ePDP). As Head of Marketing, you will lead the integrated Public Relations and Graphic Design teams to create the visual identities, professional portfolios, and public-facing narratives that enable our participants to showcase their talents effectively. By producing high-standard creative work and securing media visibility that documents their professional journey, you directly provide the "proof of impact" required to bridge employment gaps and help career changers and newcomers to the UK overcome discrimination in the job market.

Head of Department (Marketing)

The Opportunity

This position offers a significant career step-up, providing experience in managing integrated creative operations, brand strategy, and public relations within a social justice framework. In this Head of Department capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring the visual and narrative identity of our mission is powerful, consistent, and impactful.

Role Purpose

The Head of Marketing sits between Directors and Managers, turning high-level creative and communication objectives into clear, deliverable department plans. You will own the direction, structure, and delivery control of both the Graphic Design and PR functions to ensure pace, reliability, and professional excellence across all internal and external outputs.

Key Responsibilities

• Integrated Strategic Planning: Turning Director objectives (e.g., PDP marketing packs, QMC branding, podcast promotion) into practical departmental plans with synchronized design and PR timelines.

• Manager Leadership: Coaching Graphic Design and PR Managers to run projects effectively, ensuring 100% work visibility in MeisterTask.

• Brand & Narrative Consistency: Ensuring that visual assets and written communications (press releases, social media, articles) are perfectly aligned with Quilombo UK’s tone and brand standards.

• Assurance & Rework Control: Reducing rework by improving initial brief clarity and ensuring time is built into plans for thorough creative and editorial review.

• Director Reporting: Providing weekly reports on marketing milestones, media engagement, WIP status, and risks, offering clear recommendations for strategic choices.

• Culture & Standards: Ensuring the department aligns with Quilombo UK’s communication standards and professional values.

Additional Professional Benefits

• Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.

• Operational Support: Access to the services of the Legal, HR, Research, and Production teams for up to 10 hours per month for professional or departmental support.

• Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.

Financial Incentives: Profit Sharing & Commission

• Project Commission: To recognise the transition toward paid work, a commission structure is in place for any paid work carried out.

• Head of Department Share: The HoD receives a 15% share of the commission for work carried out. This percentage is shared between all individuals at the HoD level working on a specific task.

• Business Development Bonus: If work is brought in by the HoD (rather than a Quilombo UK director), the HoD will receive an additional 10% commission on top of their standard share.

• Payment Terms: Commission is paid upon project completion and after payment is received from the client.

Requirements

Essential

• Proven experience in marketing management, graphic design, or public relations.

• A portfolio of illustrations, graphics, and/or PR campaigns (press releases, social media strategy) / CV.

• Familiarity with design software (Adobe Suite, Canva) and PR/Social Media technologies.

• Flexibility and openness to work on a variety of tasks spanning visual and written communication.

• Focused, organised, and able to prioritise and execute tasks independently.

• To show professionalism at all levels and in all environments.

• Strong team player with the ability to lead multiple specialist functions.

• A keen eye for aesthetics, detail, and narrative tone.

• Excellent communication skills.

• Degree in Marketing, Design, Communications, or a related field is a plus.

• This is a 100% remote-only position.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

Selection Process

• Informal interview.

• Requirement of two professional references.

Do you want to make a real impact on household carbon footprints and promote sustainable living? Join our innovative crowd-sourced app development team and help us make an impact on climate change and the environment.

What will you be doing?

We’re looking for UK‑based volunteers with expertise in assessing and verifying quantified environmental impacts. You’ll work with a small remote team to audit and verify carbon, waste or water savings linked to lifestyle choices, using open‑source data. 

Your research will help develop robust models and frameworks, ensuring the E‑Save app provides accurate, trusted impact data for users.

What are we looking for?

We’re seeking volunteers with experience in assessing or verifying carbon, waste, water or other environmental impacts. 

You’ll audit data sources, verify existing figures, and research gaps. You’ll help develop consistent frameworks, models and tools, and refine methodologies with the team. 

You’ll need a methodical approach, attention to detail, working knowledge of life‑cycle analysis, and the ability to work independently within a remote team.

What difference will you make?

Your insight and expertise in quantifying household carbon and other environmental benefits that are at the heart of the E-Save app.

Your vital contribution will help ensure the app delivers real environmental impacts. 

You will be at the forefront of innovation, bringing climate action into people’s homes across the UK, making sustainable living part of everyday life.

About the Role

We are Buttons & Bubbles C.I.C. and our mission is to increase inclusion and representation for disabled families across society. We offer a variety of services including bespoke characters, workshops, free resources, events, sensory trails, and more.

We want to collaborate with more organisations, schools, and hospitals to spread the word about our work and services. To do this, we are looking for volunteers to join our outreach team and support these efforts.

Who Are We Looking For?

• Enthusiastic about increasing representation and inclusion

• Interested in development, with possible experience working with schools, hospitals, or in business development

• Strong communicator (verbal or other forms such as Sign Language, Eye Gaze, etc.)

• Creative thinker who can bring fresh ideas to the team

• Collaborative and team-minded

What Do We Expect?

• Willingness to undertake our virtual training programme

• Have an Enhanced DBS check (preferably on the update system) or be willing to complete one with us

• Sign our volunteer contract (we are happy to discuss reasonable adjustments if needed)

• A positive and inclusive attitude toward disability and illness

What Can You Expect?

• A supportive, kind, and nurturing team that values its volunteers

• Flexibility- contribute at times that suit you

• Supportive approach to accessibility and accommodations

Benefits of Volunteering with Buttons & Bubbles C.I.C

• Make a tangible difference in your community

• Develop skills in outreach, communication, and partnership building

• Enhance your CV and demonstrate reliability to future employers

• Explore new areas of interest and take on additional tasks if desired

• Build confidence while contributing to meaningful work

Organisation: Make a Smile
Location: Remote (with opportunities for in-person collaboration depending on projects)
Commitment: Flexible, approx. 4–6 hours per week

About Make a Smile

At Make a Smile, we believe in creativity and innovation to ensure children and volunteers alike have the best experience possible. We’re constantly looking for fresh, forward-thinking ideas to improve how we work, and our Innovations Officers play a vital role in bringing those ideas to life.

The Role

As an Innovations Officer, you’ll take the lead on a unique innovation project—overseeing it from idea to reality. Each project is designed to keep our charity current, exciting, and impactful, whether that’s through new activities, resources, or systems that improve how we operate.

You’ll work with and manage a dedicated Innovations Subcommittee, guiding the project through planning, testing, reviewing, and rolling out across chapters. This is a brilliant opportunity for someone who enjoys problem-solving, project management, and bringing creative ideas to life.

The Innovations Officer will:

• Create a clear project outline (aims, budget, timeline, required skills, and success criteria).

• Recruit and manage a subcommittee, ensuring the right mix of skills to make the project a success.

• Oversee project administration, including risk assessments, task logs, and reflection templates.

• Design, test, and pilot the project, gathering feedback from volunteers and chapters.

• Evaluate and improve the project through multiple testing rounds before rollout.

• Support full implementation, ensuring it becomes embedded into the charity’s work.

• Keep trustees updated with regular progress reports and updates at leadership meetings.

What We’re Looking For

• Strong organisational and project management skills.

• Creativity and a problem-solving mindset.

• Ability to lead and support a team of volunteers.

• Willingness to adapt, reflect, and improve upon feedback.

• An interest in developing new ideas and approaches.

• No specific technical background is required—just enthusiasm and commitment!

What You’ll Gain

• Hands-on experience managing a project from start to finish.

• Skills in leadership, delegation, and innovation.

• The chance to bring your ideas to life and see them make a real difference.

• A collaborative, supportive environment with other volunteers.

Time Commitment

This role is flexible and can be done remotely. We ask for around 4–6 hours per week, though this may vary depending on the stage of your project.