Writing volunteer roles

This Role Is Where Trust Is Built—or Lost
At Tell My Truth and Shame the Devil C.I.C., social media is not a marketing channel. It is often the first place someone tells the truth. The first place a survivor speaks. The first place a young person asks for help, direction, or hope. The Social Media Engagement Officer is the human presence behind our platforms — responding, guiding, holding boundaries, and directing people safely into the right parts of our ecosystem. This is not a growth-hacking role. This is a trust, discernment, and care role.
 
Purpose of the Role
The Social Media Engagement Officer ensures that every interaction on our digital platforms is:

• Human, not automated
• Trauma-aware, not reactive
• Boundaried, not extractive
• Purpose-led, not performative

You are the bridge between content and community — between attention and action.

Experience Qualification and Requirements

Essential experience

• Experience in community engagement, online community management, moderation, or customer support where tone, safety, and trust matter.
• Experience communicating in sensitive contexts (e.g., advocacy, youth work, frontline/community roles, safeguarding-adjacent environments).
• Experience handling challenging messages, conflict, harassment, or emotionally charged content with professionalism and calm judgement.

Essential skills & qualities

• Strong written communication skills, including the ability to respond clearly, respectfully, and consistently in public and private channels.
• Emotional regulation and resilience when exposed to distressing content, survivor stories, or hostile interactions.
• Reliability, discretion, and strong boundaries, including comfort following protocols and escalating without delay.
• Ability to apply trauma-informed language and maintain C.I.C tone-of-voice without offering counselling or personal advice.
• Ability to triage and route people appropriately (donations, volunteering, VFAP, podcast submissions, resources) using approved pathways.
• Attention to detail for logging patterns, risks, and recurring needs, and sharing structured feedback with the team.

Desirable 

• Experience engaging across multiple platforms (TikTok, Instagram, X, YouTube, LinkedIn) and adapting tone to platform norms.
• Familiarity with safeguarding principles, escalation workflows, and online safety practices.

Training & support provided

• Safeguarding protocols and escalation pathways.
• Platform-specific engagement standards and tone-of-voice guidance.
• Escalation and reporting systems, including how to log risks and recurring themes.

Main Responsibilities/ Key Duties

• Monitor comments, replies, and DMs across C.I.C platforms to maintain a safe, respectful, and survivor-centred community environment.
• Respond consistently in alignment with C.I.C values and tone, using trauma-informed language and maintaining clear safeguarding boundaries at all times.
• Direct individuals to the correct pathways and resources, including donation routes, volunteer onboarding, VFAP (Violence-Free Action Pathway), podcast submissions, and approved support information.
• Identify and flag safeguarding concerns immediately to the appropriate role, ensuring that potential risk is not held in engagement channels.
• Escalate high-risk messages using agreed protocols, prioritising urgent or concerning disclosures, threats, harassment, or boundary breaches.
• Help maintain comment spaces that are respectful and free from harassment, minimisation, victim-blaming, grooming behaviour, or abusive language, taking action in line with moderation guidance.
• Support healthy engagement by encouraging constructive dialogue, de-escalating where appropriate, and reinforcing community standards without argument or defensiveness.
• Log patterns, risks, and recurring community needs (e.g., common questions, frequent triggers, misinformation themes, safeguarding hotspots) and feed insights back to the team.
• Work closely with Community Moderation & Safety, Safeguarding, and Campaign/Content teams to ensure joined-up responses and consistent public-facing messaging.
• Maintain confidentiality, discretion, and professional boundaries; you do not counsel, diagnose, or provide emotional support — you route safely and responsibly.

This role is not suitable if you:

• Want to debate or argue online
• Struggle with emotional boundaries
• Seek influencer-style engagement
• Want creative control over content
• Are unable to follow safeguarding procedures strictly

This is not about visibility — it is about responsibility.

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and trust
• Emotional maturity is essential
• Paid roles will emerge as the organisation becomes financially sustainable

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation
• A short scenario-based engagement discussion

If you believe that how we respond matters as much as what we post, and that care is an operational function, not a feeling, this role is for you.

 A Final Word
Social media is about people, not platforms.

If you know that:

• Trust is built through presence, care, and consistency
• Boundaries are a form of protection, not distance
• Privacy and consent are safeguarding responsibilities
• How we respond matters as much as what we post

This Role Protects Our People and Our Purpose

At Tell My Truth and Shame the Devil C.I.C., our work intersects with survivors of CSA, vulnerable young people, and marginalised communities. Content, engagement, and community interaction can surface trauma, risk, or harmful behaviours. The Community Moderation & Safeguarding Officer ensures that all digital and community spaces operate safely, ethically, and responsibly, protecting members, volunteers, and the CIC itself.This is not a passive role. It is a high-responsibility, systems-driven position where vigilance and structured response are critical.

Purpose of the Role

This role is responsible for:

• Protecting members from harm
• Preventing retraumatisation
• Upholding community standards
• Supporting moderators and volunteers
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To manage safeguarding and moderation protocols across all digital platforms and community touchpoints, acting as the first point of escalation for risk, abuse, or harmful content.

To uphold UK safeguarding compliance, maintain accurate records, support moderation teams, and advise leadership on risk trends, mitigation, and community safety — protecting trust and ethical engagement.

Experience Qualification and Requirements

Essential experience

• Practical experience in safeguarding, child protection, or vulnerable-adult contexts, or closely related roles involving risk assessment and duty of care.
• Background in social care, youth work, education, community services, mental health, or survivor-support environments with sensitive disclosures.
• Experience moderating online communities or managing safety in digital spaces, particularly those involving vulnerable or at-risk groups.
• Proven ability to identify risk, assess severity, and respond appropriately, including recognising when immediate escalation is required.
• Experience handling incidents and maintaining clear, factual documentation and records in line with safeguarding expectations.
• Experience contributing to or applying safeguarding policies, protocols, or guidance in real-world settings.

Essential skills

• Strong understanding of safeguarding principles, boundaries, confidentiality, and safe handling of disclosures.
• Ability to apply a trauma-informed approach, communicating calmly and respectfully while prioritising safety and dignity.
• Clear written communication skills for incident logs, escalation summaries, and internal reporting.
• Sound judgement and emotional resilience when working with distressing or sensitive material.
• Ability to support and guide volunteers, providing clear advice and reassurance on moderation decisions.
• High attention to detail and commitment to data accuracy, confidentiality, and safeguarding compliance.
• Confidence following structured protocols, checklists, and escalation routes without deviation.

Desirable (not required)

• Experience with CSA, exploitation, domestic abuse, or safeguarding-led community organisations.
• Experience delivering safeguarding or moderation training to volunteers or staff.
• Familiarity with UK safeguarding expectations and referral processes.
• Confidence using shared digital tools such as Teams, spreadsheets, forms, and incident trackers.

Formal qualifications

• Formal qualifications are not required; equivalent professional experience is essential.
• Full training will be provided on CIC-specific safeguarding and moderation protocols.

Main Responsibilities/ Key Duties

• Develop, implement, and maintain clear moderation and safeguarding frameworks that are trauma-informed, practical, and consistently applied across all CIC platforms.
• Monitor all community spaces to identify harmful or abusive behaviour, boundary violations, and high-risk disclosures involving children, survivors, or vulnerable adults.
• Take timely moderation action in line with protocols, including content removal, access restrictions, warnings, or escalation to safeguarding leads.
• Escalate safeguarding incidents promptly and accurately in accordance with CIC procedures, prioritising cases involving immediate or serious risk.
• Maintain accurate, confidential records of incidents, actions taken, outcomes, and follow-ups to ensure accountability and audit readiness.
• Support a safe and respectful community culture by reinforcing behaviour standards, tone-of-voice guidance, and survivor-centred practices.
• Train and support volunteers in trauma-informed moderation, safeguarding awareness, confidentiality, and correct escalation pathways.
• Review incident trends and recurring risks, recommending improvements to moderation systems, guidance, and preventative controls.
• Liaise closely with Social Media Engagement Officers, Campaign Managers, and Membership & Community Directors to ensure joined-up safeguarding practice.
• Contribute to continuous improvement by supporting updates to policies, protocols, response scripts, and internal safeguarding documentation.

This role is not suitable if you:

• Avoid conflict or risk
• Seek casual, low-commitment volunteer work
• Are unable to follow structured protocols
• Prefer creative or posting roles over operational responsibility
• Expect immediate paid employment

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and accountability
• Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led and ethics conversation
• A practical safeguarding scenario discussion

If you believe that safety and ethical oversight are as important as strategy and content, this role is for you.

A Final Word

Safeguarding is about people, not procedures.

If you know that:
Protection requires vigilance and structure
Documentation is a safeguarding responsibility
Ethical oversight keeps trust intact

Request For Quote (RFQ) 

ActionAid Communications in Humanitarian Emergencies Review

Request For Quote (RFQ)-Humanitarian Emergencies Review

Date of issue: 12 December 2025 

RFQ reference number: [AAUK COMMS001]

Closing date for submissions: 23rd January 2026 

1. Background 

ActionAid’s Red and Orange Alert protocols are designed to guide communications in humanitarian emergencies, ensuring timely, accurate, and coordinated outputs across the global federation. These protocols play a critical role in mobilising public attention, fundraising, and shaping narratives. However, questions have emerged around efficiency, resourcing, wellbeing, integration with wider organisational work, and alignment with ActionAid UK’s 2025–2028 strategy and ActionAid’s international strategic framework (SIF 3). 

This review will assess the current Red and Orange Alert communications protocols, identify strengths, challenges and key successes, and recommend revisions to strengthen their effectiveness, sustainability, and alignment with organisational priorities. 

2. Objectives 

1. Review the existing Red and Orange Alert communications protocols to assess their relevance, effectiveness, and unintended consequences.
2. Make recommendations for a revised protocol, including clearer structures for delegated authority, risk/crisis communications, staff wellbeing, and integration with wider organisational priorities. 

3. Scope of work 

ActionAid is looking for a qualified consultant or company to undertake a review of ActionAid’s communications work in humanitarian emergencies

The review will: 

• Use our existing Memorandum of Understanding (MOU) as a starting point.
• Examine how ActionAid's existing “Red and Orange” Alert protocols function in practice across ActionAid UK and the Global Secretariat.
• Assess the resources required to activate alerts, including staff time, budget, and outputs, and analyse the value generated for the organisation particularly against ActionAid UK’s new strategy and SIF 3.
• Explore the unintended consequences of the protocols, including:
• Impact on staff wellbeing and risk of burnout.
• The extent to which Red Alerts are siloed or disconnected from other organisational priorities.
• Investigate gaps in managing reputational risk during highly volatile and politicised humanitarian crises
• Who is responsible for risk and how is authority currently delegated
• What processes currently exist.
• What risks does AAUK face, internally and externally
• Recommendations for a clear and sustainable reputational risk framework  

4. Methodology 

The review team will: 

• Gain an understanding of AA's wider organisational work, to ensure the reviews alignment with ActionAid UK’s 2025–2028 strategy and ActionAid’s international strategic framework (SIF 3).
• Conduct document analysis of the existing MOU, alert protocols, and sample case studies of recent alerts.
• Carry out interviews or focus groups with key stakeholders, including:
• ActionAid UK Red Alert staff.
• Global Secretariat Orange Alert staff.
• Fundraising colleagues.
• Other relevant ActionAid staff who engage in emergency communications.
• Collect and analyse data on staff time, budget allocations, outputs, and outcomes linked to past alerts.
• Synthesize findings into a diagnostic report with recommendations. 

5. Deliverables 

•  Inception Note
•  Desk research and interviews
• Draft review report  
• Presentation of findings

6. Governance & Management 

• The review will be commissioned by ActionAid UK and coordinated with the Global Secretariat.
• Oversight will be provided by the Co-CEOs office.
• The review team will report regularly to the commissioning manager at ActionAid UK. 

7. Timeline 

The review is expected to run over a period of 14 weeks starting on as soon as possible, although there is some flexibility on the timetable. A detailed timeline will be agreed during inception. 

5. Required skills and experience  

The applicants should demonstrate the following:  

Essential 

• Track record in communications for humanitarian and emergency contexts within international NGOs
• Experience in designing and conducting evaluations, reviews, with a focus on communications, advocacy, and fundraising impact.
• Analytical and synthesis skills – able to combine qualitative and quantitative data into clear, evidence-based findings and actionable recommendations
• Demonstrated ability to apply decolonial, feminist, intersectional, and anti-racist approaches in research and evaluation.
• Project management skills, political and cultural sensitivity, with experience working on communications in sensitive or high-risk contexts (e.g. conflict zones).
• Facilitation and interviewing skills, with diverse range of stakeholders across geographies and functions, and to handle sensitive feedback (e.g. on leadership, team well-being).
• Strong written and verbal communication skills, able to produce high-quality, concise reports,
• Independent, objective, and credible 

 Desirable 

• Knowledge of ActionAid’s work, organisational structure, and values. 

6. Proposal requirements  

Interested parties should submit:  

Technical Proposal (max 10 pages), demonstrating:  

• Understanding of the assignment
• Proposed delivery plan. 
• Relevant experience / team composition  

Financial Proposal, including:  

• Daily rates and total consultancy cost (inclusive of all taxes and expenses). 
• Breakdown by deliverable and cost  

Annexes, including:  

• CVs of key personnel. 
• Examples of previous work (Organisational humanitarian communications frameworks).
• At least 2 references  

7. Submission Process  

Proposals should be submitted via email. Please press the apply button and you will be re-directed to further information
Subject Line: RFP – AAUK Organisational Humanitarian Communications Consultancy – [Your Organisation Name]  

Request For Quote (RFQ)-Humanitarian Emergencies Review

Deadline for submission:06 February 2026 

8. Evaluation Criteria  

• Proposals will be assessed based on the following: 
• Technical understanding & methodology 
• Relevant experience & qualifications 
• Cost-effectiveness 
• Quality of previous work 
• References  

9. Terms and Conditions  

• All intellectual property and reports developed during this consultancy will remain the property of AAUK  
• Shortlisted candidates may be invited for an interview or presentation.  

This Role Holds the Line Where Community Meets Trauma

Tell My Truth and Shame the Devil C.I.C. is building survivor-centred, community-owned digital spaces where truth-telling, learning, and healing take place. These spaces are powerful — and without strong moderation, they can also become unsafe. The Community Moderation & Safety Lead exists to ensure that our online and digital communities remain safe, boundaried, respectful, and trauma-informed, without becoming policed, silencing, or extractive.

This is not a passive moderation role. It is a systems and safety leadership role.

Purpose of the Role

This role is responsible for:

• Protecting members from harm.
• Preventing retraumatisation.
• Upholding community standards.
• Supporting moderators and volunteers.
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To protect members from harm, prevent retraumatisation, and ensure safeguarding procedures are followed in real time.To uphold community standards and support moderators and volunteers to prevent harm, chaos, or uncontained disclosure.

Experience Qualification and Requirements

Essential experience

• Experience in community moderation or community management, online or offline, with responsibility for maintaining healthy and safe spaces.
• Experience working in safeguarding, pastoral care, support, or risk-aware roles, where sensitive conversations and boundaries matter.
• Experience in trauma-informed or survivor-led contexts, or demonstrated ability to communicate safely and respectfully around sensitive topics.
• Experience responding to harmful behaviour, conflict, harassment, or boundary violations, including knowing when to escalate.
• Experience maintaining clear records/logs (incident notes, actions taken, outcomes) with professionalism and attention to confidentiality.

Essential skills

• Strong ability to set and uphold boundaries and community standards consistently, without escalating conflict or causing harm.
• Excellent judgement in identifying risk indicators, prioritising urgent concerns, and following escalation pathways precisely.
• Calm, respectful communication style with the ability to handle challenging conversations and emotionally difficult content.
• Strong written skills for incident documentation, summaries for escalation, and clear guidance to moderators and volunteers.
• Ability to lead and support volunteers: coaching, clarifying decisions, improving consistency, and encouraging good practice.
• High attention to detail and commitment to privacy, safeguarding, and data integrity in all moderation activity.
• Confidence working with systems, checklists, and protocols, and improving them based on what is happening in practice.

Desirable (not essential)

• Experience with youth work, social care, mental health services, or safeguarding-led community organisations.
• Experience moderating forums or social platforms, including handling DMs, comment moderation, and reporting/flagging systems.
• Experience collaborating with safeguarding and content approval teams, or contributing to guidelines and policy development.

Training / qualifications

• Formal safeguarding training is desirable but not essential.
• Training and clear CIC-specific protocols will be provided.

Main Responsibilities/ Key Duties

• Design and oversee community moderation systems across platforms, ensuring consistent standards, clear workflows, and survivor-centred safety practices.
• Develop and maintain community guidelines covering acceptable conduct, boundaries, tone-of-voice, confidentiality expectations, and consequences for breaches.
• Create and manage escalation pathways so volunteers can respond quickly to risk, route concerns correctly, and avoid delays or unsafe handling of disclosures.
• Lead and support volunteer moderators and facilitators through onboarding, coaching, decision support, and ensuring consistent moderation decisions across spaces.
• Monitor community spaces for safeguarding concerns, harmful or abusive language/behaviour, boundary violations, and patterns of escalating risk.
• Act as the first escalation point for high-risk conversations and disclosures that may require safeguarding action, ensuring urgent concerns are prioritised.
• Coordinate closely with key safeguarding stakeholders including the Safeguarding Officer, Content Approval & Safeguarding Coordinator, and Membership Director to align decisions and prevent gaps.
• Take appropriate moderation action in line with protocols (e.g., warnings, content removal, access restrictions, referral/escalation), while maintaining a calm and consistent approach.
• Maintain incident logs and moderation records that are accurate, timely, confidential, and suitable for internal review and accountability.
• Review patterns of harm or risk (themes, repeat users, platform weaknesses, vulnerable moments) and recommend improvements to guidelines, systems, volunteer training, and prevention controls.

This role is not suitable if you:

• Avoid conflict or boundary-setting.
• Want purely creative or social engagement.
• Are seeking unstructured peer support roles.
• Are unable to step back emotionally when required.
• Expect immediate paid employment

Important to Be Clear

This is:

• A volunteer role during the build phase.
• A role with real authority and responsibility.
• Not symbolic — decisions made here directly affect safety

Paid roles will be introduced as funding and sustainability allow.

Next Steps

Shortlisted applicants will be invited to:

• A safeguarding and scenario-based discussion.
• A boundaries and escalation conversation.
• If you believe that community without safety becomes harm, and that moderation is an act of care, not control, this role is for you.

A Final Word

Community safety is about people, not control.

If you know that:  Boundaries are a form of care. Consistency prevents harm. Safeguarding is an active responsibility.

THE OPPORTUNITY

Do you have accountancy or finance skills and experience that you could use to support a charity? Would you like to help make sure people have the right information and support to make informed decisions about their health, wellbeing and care?

Patient Information Forum is looking for a new Trustee with finance skills to join our Board. You could play an important role in shaping our future and strengthening our work.

WHO IS PATIENT INFORMATION FORUM?

The Patient Information Forum (PIF) is the membership body for people working in health information and support. We are the independent voice of UK health information. PIF runs the only quality mark for print and digital health information – the PIF TICK.

WHAT MATTERS TO US

Access for everyone to personalised health information and support so that people feel enabled to make informed decisions about their health and wellbeing.

We believe high-quality information is key to reducing inequalities in health literacy, and we are strongly committed to inclusion. We also tackle misinformation, helping people to recognise trusted, credible sources and tell them apart from misleading or false information.

IF YOU JOIN US…

You'll play an important role in overseeing PIF’s financial health and ensuring that the Board and senior team can make informed, responsible decisions.

The Treasurer’s role is to provide financial leadership and oversight for the charity. This includes reviewing, approving, and presenting budgets, accounts, and financial statements, as well as preparing and delivering clear financial reports to the Board.

You’ll have the opportunity to work with a team of fellow Trustees who bring a wide range of professional experience.

WHO WE’RE LOOKING FOR

We are looking for individuals with an accountancy qualification or equivalent finance knowledge gained by experience. You’ll have high levels of integrity and an eye for detail.

Previous trustee experience isn’t required, and you will be supported into the role through an onboarding and induction process.

We are particularly seeking someone to:

○ guide and advise the Board on the approval of budgets and annual accounts within current legislation

○ keep the Board informed of its statutory financial duties and responsibilities

○ commit to PIF’s, vision and goals. Honesty, integrity, and a commitment to transparency.

Please make sure you read our Candidate Information Pack before applying. It contains important details about the role and our organisation.

Don’t think you quite meet all the specifications? Please don’t count yourself out. We’d still love to learn more about your interest in joining Patient Information Forum!

WHAT’S NEXT?

Eastside People is supporting Patient Information Forum in the recruitment of this role. You can apply today by submitting your CV and Cover Letter.

The closing date for applications is Fri 20 February.

Longlisting interviews with Eastside People will take place shortly after and shortlisted candidates will have an interview with PIF during the week beginning 9 March.

PIF is an equal opportunities organisation. We actively welcome applications from individuals of all backgrounds, cultures, beliefs, and lived experiences. We strive to reflect the diversity of the population and are committed to equity and inclusion at every level of our governance.

We acknowledge every application. You’ll always hear from us after taking the time to apply - we look forward to hearing from you!

Could you look after the finances for the local SSAFA service in your area? You don’t need a military background, just some basic I.T and finance skills. If so, this could be the role for you.

What is a Branch Treasurer?

There are SSAFA branches throughout the UK and overseas. These are divided into small local areas that we call divisions. Each branch has a treasurer overseeing the divisions that, in turn each have a treasurer of their own. This is a key role involving financial planning and financial administration.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.

One of the key ways we help people is by tapping into various sources of funding on their behalf. Monitoring and reconciling this flow of funding into and out of SSAFA accounts is important to ensure clients receive timely support and we are able to account for all charitable funds in our care.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home. This flexible role involves using our on-line financial management system and on-line bank accounts and so can be done when and where suits you best. You will need to attend a number of branch committee meetings each year.

What would you be doing?

• Maintaining and reconciling local bank accounts and recording transactions
• Supporting divisions to manage their local finances.
• Making and recording all authorised payments
• Preparing year end accounts and financial statements including arranging an independent review
• Working with the branch secretary, advise on a local fundraising programme to cover branch running costs.
• Identify and manage the return of any surplus monies from grants as appropriate.
• Providing reports to the branch committee and to SSAFA’s Central Office
• Maintaining accurate records using our on-line finance management system
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Gain experience of holding a responsible role in a well-respected charity
• Use your skills, knowledge, and life experience to benefit others.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Reimbursement of out-of-pocket expenses
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – treasurers webinar (with some pre-course learning), and financial management system training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Support from the branch Chair and the Finance team based as our central office.
• Access to a range of e-learning courses
• Support from the Volunteer Support Manager and the Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with some experience of financial administration
• Good written and spoken English.
• Ability to be respectful and non-judgemental with volunteers, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Willingness to use our on-line banking and on-line finance management system (this is covered in training)
• Reliable attitude: contact volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to gravel to meetings etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Are you based in the West or East Midlands and looking for an opportunity to create positive social change, meet new people and learn new things? Music Therapy Works is looking for three-to-four committed, motivated people to join the Board as Trustees, enabling even more people to benefit from Music Therapy.

We are looking, in particular, for one or more of the following skills/experience to complement our existing Trustees:

• Finance
• Digital
• Safeguarding
• Fundraising
• Company Secretary
• Equity, Diversity and Inclusion (EDI)
• Environmental sustainability

If you don't have any of these skills or experience please consider applying anyway! We're keen to hear from people with time and energy to commit to the valuable work of our charity.

We also want our Board to reflect the diverse community that Music Therapy Works supports.

We would really like to hear from you if you:

• Have a background in social care and/or safeguarding     
• Have a background in Music Therapy or a related field 
• Reflect MTW’s beneficiaries. For example: are you a disabled person? Do you have mental health needs? Are you a parent or teacher of a young disabled person, or a young person with mental health needs? Are you part of an adoptive family or do you work with children in care? Are you a carer for a person with dementia?

This Role Builds Strategic Alliances That Multiply Impact

At Tell My Truth and Shame the Devil C.I.C., building sustainable partnerships with businesses and organisations is central to our mission. The Corporate Sponsorship and Partnerships Officer ensures that our vision connects with external supporters who share our values and want to contribute meaningfully to systemic change. You will identify, cultivate, and manage relationships that provide financial support, in-kind contributions, and strategic collaborations, helping the C.I.C thrive while maintaining ethical and values-aligned partnerships. This is not a transactional sales role. It is a strategic, high-impact, and relationship-focused role critical to the C.I.C’s sustainability.

Why This Role Matters

• Corporate partnerships and sponsorships:
• Provide vital funding to expand CIC programmes
• Enable community projects, events, and campaigns
• Strengthen credibility and visibility in the broader ecosystem

Without this role, potential opportunities for collaboration, funding, and influence could be lost. With it, the CIC can scale its impact ethically and strategically.

Purpose of the Role

This role exists to:

• Research, identify, and approach potential corporate partners and sponsors
• Develop partnership proposals and sponsorship packages aligned with CIC priorities
• Manage relationships with sponsors, ensuring transparency, alignment, and mutual benefit
• Support the Fundraising Director in building strategic alliances that amplify impact
• Ensure all corporate engagements uphold CIC values, trauma-informed practices, and anti-exploitative principles
• You are the connector that turns shared values into actionable support.

About the role:

To create, manage, and optimise content and communications that engage donors and the community, ensuring consistent messaging, ethical standards, and alignment with campaigns and organisational values.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in copywriting, communications, journalism, or similar.
• Familiarity with email marketing platforms and newsletter creation (e.g., Mailchimp, CiviCRM, or equivalent).
• Experience developing content for fundraising or donor engagement.
• Social media content creation for organisational impact.
• Strong editing, proofreading, and content planning skills.
• Ability to write clearly, persuasively, and in a tone consistent with the C.I.C’s values.
• Understanding of audience segmentation and personalised communications.
• Awareness of data protection, confidentiality, GDPR, and safeguarding requirements.
• Experience tracking engagement metrics and refining communications based on results.
• Collaborative skills to work with multiple teams and volunteers.
• Ability to adapt content for different audiences, ensuring inclusivity and accessibility.

Desirable / Can Be Developed

• Experience producing multi-channel campaigns (email, social media, print).
• Knowledge of design and layout tools for content (e.g., Canva, InDesign).
• Volunteer coordination and mentoring experience.
• Analytical skills to interpret donor response data.

Qualifications

• Formal qualifications not required.
• Equivalent professional experience in communications, content creation, or donor engagement is highly valued.

Main Responsibilities/ Key Duties

• Develop compelling, clear, and accurate content for donor and community communications, including:
  • Emails and newsletters
  • Campaign materials and updates
  • Fundraising appeals and donor acknowledgements
• Maintain consistent organisational voice and messaging across all communications channels.
• Collaborate closely with the Fundraising Director to align content with fundraising campaigns and donor engagement strategies.
• Work with the Social Media Team to ensure content complements online campaigns and wider communications.
• Track donor engagement and responses to communications, using feedback to refine messaging, segmentation, and targeting.
• Support segmentation and personalisation of donor communications to maximise relevance and impact.
• Ensure all communications comply with data protection, confidentiality, and ethical standards (GDPR, safeguarding, and organisational policies).
• Adapt content for different community audiences, ensuring accessibility, clarity and inclusivity.
• Proofread, edit, and review communications for accuracy, tone, and impact before distribution.
• Contribute to content planning and calendars, coordinating timing and messaging with campaign schedules.
• Provide guidance and support to other volunteers involved in communications or content creation.
• Maintain documentation of communications templates, processes, and donor engagement metrics.
• Actively participate in team meetings to share insights, track performance, and improve communications strategy.

What You Gain

• Founding-level experience in corporate partnerships and sponsorship strategy
• Leadership exposure in high-stakes negotiation and collaboration
• Opportunity to shape sustainable funding models for a high-impact C.I.C
• Priority consideration for future paid roles
• Direct contribution to community empowerment and systemic change

This role builds strategic influence, partnership management, and ethical fundraising skills.

This role is not suitable if you:

• Prefer transactional sales over relationship building
• Avoid high-responsibility or strategic thinking roles
• Are seeking immediate paid employment
• Are uncomfortable negotiating or representing an ethical, trauma-informed organisation

Important to Be Clear

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for relationship-building and fundraising sustainability
• Paid roles will emerge as funding and sustainability allow

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Partnerships are about values, not logos.

If you know that:

• Ethical funding protects the mission
• Who we align with reflects who we are
• Long-term impact beats short-term gain

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.

This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.

As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.

This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.

Main tasks:

• Working on real life marketing projects

• Planning, developing and implementing marketing strategies.

• Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation. 

• Managing the organisation’s social media pages by posting updates and responding to comments and messages

• Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand

• Organising marketing campaigns

• Creating, organising and delivering presentations 

• Conducting market research and analysing participants’ reports, questionnaires and surveys. 

• Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts. 

• Contribute to staff meetings, and other internal meetings with views and suggestions.

• Analyze information to provide actionable insights and recommendations to the Directors

• Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives

• Develop and deliver clear and concise communication to internal and external stakeholders

• Translate briefings into actionable outcomes, coordinating with various teams and individuals

·

Training and support available:

• Social media

• Canvas

Skills:

Essential

• Strong written and verbal communication skills.

• Attention to detail

• Flexibility and willingness to learn new skills

• Problem-solving, planning and creative-thinking skills

• Time management and prioritisation abilities

• Tactical understanding of all primary social media platforms

• Knowledge and understanding of online and offline marketing tactics

• Good Teamworking skills

• Strong organisational skills

• Numerical skills, which includes analysing and compiling spreadsheets

• Social Media skills.

• Office based skills (Word, Excel, PowerPoint)

• Adheres to the organisation’s key objectives 

• Delivering quality work in a timely manner

• Self-driven

• Ability to multi-task and adhere to deadlines

Desirable

• Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

• Good Knowledge of market research techniques and database

• Previous experience working in an office environment, dealing with administrative tasks or using a product database.

When needed:

Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Could you support SSAFA volunteers in your area with the I.T they need to support our clients? You don’t need a military background, just some basic I.T skills, patience, and the ability to get on with a wide range of people. If you have training experience, that would be great but not essential. Get in touch to find out more.

What is an I.T Coordinator?

There are SSAFA branches throughout the UK and overseas. Each one has an I.T Coordinator to support all volunteers to make the most of the internet-based systems we use in our work with clients. This is a key role involving supporting people of all ages sharing skills.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We use internet-based systems to offer the best possible service to our clients and SSAFA volunteers. Some of our volunteers already have I.T skills while some do not. Could you be a friendly face to help volunteers with their computing questions?

When would you be needed and where would you be based?

A key aspect to this role will be supporting volunteers by running workshops, drop-ins or supporting individual volunteers by phone or at their homes.

The role would suit someone looking to offer a regular commitment to the branch, but days and times could vary to suit you.

What would you be doing?

• Supporting volunteers to use computers and software relevant to their SSAFA role.
• Helping to resolve I.T issues, seeking assistance from Central Office where necessary.
• Assisting in the role out of new I.T initiatives including the testing of software
• Becoming the branch expert on the SSAFA Finance Management System and Client Management system
• Supporting all volunteers to act in accordance with the data protection policy, reporting any breaches to the branch secretary and seeking advice from Central Office as needed.
• Working with Regional Trainer, branch volunteers and the Learning and Development team to identify local training needs and arrange for the required courses to be delivered.
• Supporting and encouraging any volunteers facing barriers to completing their training
• Providing reports to the local SSAFA branch and to SSAFA’s Central Office
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to clients as well as providing development opportunities for our volunteers.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses
• Support from your local branch secretary.
• Support from the relevant teams at Central Office
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people
• Competence in the general use of laptops and tablets and experience of using Microsoft Office 365
• Good written and spoken English.
• Experience of running small workshops/training sessions etc.
• Ability to be respectful and non-judgemental with volunteers, other agencies and SSAFA colleagues.
• Ability to encourage and motivate all volunteers to use the I.T systems relevant to their role.
• Reliable attitude, contacts volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

We are looking for a Treasurer with an accountancy background and Board level experience to join our Board to support our small but mighty charity to bring the joy of reading to primary school children across the country.

Location: Online
Salary: Voluntary with reasonable expenses reimbursed
Deadline for applications: 31st January 2026

About Us:

The Children’s Bookshow is a national charity that inspires children with a love of books and reading through an annual programme of inspiring theatre and digital performances and engaging creative workshops. We showcase some of the best authors and illustrators of children’s books from around the world, and celebrate children’s literature in translation. 

We are an Arts Council National Portfolio Organisation that has been running successfully for 23 years. Each year, we deliver 15 events in venues ranging from iconic theatres such as The Old Vic in London to community spaces and smaller scale theatres such as the New Wolsey in Ipswich, plus a programme of 60 creative workshops in primary schools. We target areas of high socio-economic deprivation, support environmental sustainability through our programme, and partner with local authorities, libraries and education providers. Every child who attends our theatre performances receives a free copy of the author’s book to take home and keep. This is integral to our offer - putting excellent books directly into the hands of children.

“Having Frank Cottrell-Boyce in for a free workshop really did make such a difference to our school and to our children. Frank was able to inspire every single child to write, no matter their need or ability, and children who would normally be reluctant to share their ideas in front of the class were confident to do so. Every single one of them went home talking non-stop about the amazing author they had met - with many now inspired to become authors. I can't put into words how grateful we are or how much of an impact those couple of hours have had on both the children and staff.” 
Teacher, Winyates Primary, Peterborough 2024

The opportunities:

If you think you have the expertise and passion to support our work and help us to deliver the kind of impact and change experienced by Winyates Primary, then we would love to hear from you!

Thanks to successful fundraising The Children’s Bookshow is financially stable for the next two years. Iterative growth and continued financial sustainability are crucial for us to fulfill our aspirations for the future: 

• Give more primary school children the invaluable experience of a live author event at a local theatre
• Enable children to work creatively with a world class artist in their own classroom 
• Increase book ownership by putting a free book into the hands of every child who attends one of our performances

We are recruiting a Treasurer to join our Board of highly-skilled, committed and friendly Trustees to guide and support us in achieving these aims.

The Role:
Trustees share oversight of The Children’s Bookshow’s artistic programming, operations, fundraising and finances, to ensure good governance in compliance with our governing document and with UK charity and company law.

Time commitment: around 4-6 days per year.

Treasurer:
We are seeking a new Treasurer to ensure high standards of financial governance and decision-making, and to act as a key sounding board for the Co-Directors in the financial planning, management and reporting of our charity. This will include overseeing our annual budget and cashflow and quarterly management accounts, and advising on how best to invest our reserve fund. 

We are looking for a qualified accountant with Board level experience with a UK charity and an interest in our work.

A background in children’s literature, publishing or theatre would be an advantage, but not essential.

The Children’s Bookshow is committed to creating a collaborative Board of Trustees that is inclusive and representative of our society. We actively encourage applicants from diverse backgrounds and from all sections of society to apply. 

Meetings:
There are typically four Board meetings a year lasting around an hour. Three of these meetings take place online and we endeavour to meet in person once a year in central London for a meeting followed by lunch. We welcome Trustees to attend our theatre performances and online events wherever possible to directly experience our work. 

We also have a Finance and Operations Committee that occasionally meets online and reports to the Board, which Trustees are invited to opt into to share their expertise in specific areas such as Finance, Fundraising and Development. 

How to apply

Please email your CV and a covering letter (each a maximum of 2 sides of A4) detailing your relevant expertise and experience for the role of Treasurer, and why you would like to be part of The Children’s Bookshow. We look forward to hearing from you. 

Are you highly organised, people-focused, and passionate about creating safe, meaningful experiences for communities? Tell My Truth and Shame the Devil C.I.C. is seeking a Retreat Support & Member Travel Liaison to support the planning, coordination, and delivery of retreats, gatherings, and in-person programmes for survivors, young people, and community members. This plug-in role is essential to ensuring that members can participate in transformative experiences with clarity, dignity, and practical support.

As Retreat Support & Member Travel Liaison, you will coordinate the logistical and communication aspects of member participation in retreats and events. You will act as a key point of contact for travel planning, accommodation coordination, accessibility needs, and member queries before, during, and after retreats. Working closely with programme leads, clinical and safeguarding teams, and community managers, you will help ensure retreats are delivered smoothly, safely, and in alignment with our values-led, anti-capitalist, community-driven mission.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in event coordination, travel liaison, member support, or administrative logistics
• Strong organisational skills with high attention to detail
• Ability to manage multiple tasks, timelines, and communications calmly and reliably
• Clear, professional, and compassionate communication skills (written and verbal)
• Confidence supporting participants who may be anxious, unfamiliar with travel, or attending for the first time
• Ability to handle sensitive and personal information confidentially, in line with safeguarding and data protection policies
• Ability to work collaboratively with programme leads, facilitators, venues, and volunteers
• Proactive problem-solving skills and sound judgement when escalating concerns
• Reliability and responsiveness during pre-event and live delivery periods
• Alignment with values of care, respect, and participant-centred delivery

Desirable / Can Be Developed

• Good understanding of, or willingness to learn, safeguarding and wellbeing protocols
• Confidence using digital tools for scheduling, communication, and record-keeping (e.g. email, shared documents, spreadsheets, CRM or event platforms)
• Experience supporting vulnerable groups, community programmes, or residential retreats
• Willingness to contribute to improving systems and processes through reflection and feedback

Qualifications

• Formal qualifications not required; relevant professional, voluntary, or lived experience is valued

Main Responsibilities/ Key Duties

• Coordinate member travel logistics: Provide clear guidance on transport options, arrival and departure details, accommodation information, and local travel considerations. Support members to plan journeys confidently while balancing consistency, cost-awareness, and accessibility needs.
• Primary point of contact for members: Act as a calm, reliable, and approachable contact for participants attending retreats or in-person programmes. Respond to queries promptly, clearly, and sensitively, recognising that travel and participation can be stressful or unfamiliar for some members.
• Support retreat and programme planning: Work alongside programme leads to support retreat schedules, attendance tracking, check-in processes, and on-the-day coordination. Assist with practical arrangements that enable facilitators to focus on delivery and participant care.
• Liaison with venues and teams: Coordinate with venues, facilitators, and internal teams to ensure accommodation, access, catering, room set-up, and transport arrangements meet programme needs, safeguarding standards, and agreed expectations.
• Accessibility, wellbeing, and safeguarding: Proactively identify potential accessibility barriers, wellbeing needs, or safeguarding concerns shared by participants. Escalate issues promptly and appropriately to designated leads, following organisational safeguarding procedures.
• Data management and compliance: Maintain accurate and up-to-date records of participant details, travel arrangements, access requirements, and communications. Ensure all information is handled confidentially and in full compliance with GDPR and data protection policies.
• Post-retreat follow-up and evaluation: Support post-programme processes, including follow-up communications, feedback collection, and contribution to evaluation activities. Help ensure participant experiences inform learning and continuous improvement.
• Systems and process development: Contribute to the creation and refinement of checklists, guides, templates, and systems that improve the consistency, care, and efficiency of future retreats and in-person programmes. Share learning and practical insights with the wider team.

What This Role Offers You:

• Practical leadership experience supporting impactful retreats and in-person programmes.
• Opportunity to contribute directly to transformative experiences for survivors and marginalised communities.
• Personal growth through service-led, community-centred work in a values-driven organisation.
• The satisfaction of helping members feel supported, informed, and safe as they engage in deep personal and collective development.

What This Role Is Not For:

• Individuals seeking hands-off or purely behind-the-scenes work with no member interaction.
• Those unwilling to work flexibly around programme timelines or respond to live operational needs.
• People expecting rigid structures or corporate event management environments—this role requires adaptability, care, and collaboration.

If you are ready to support powerful in-person experiences and ensure members can engage fully, safely, and confidently, we want to hear from you. Apply now and help us deliver retreats that foster healing, connection, and transformation.

A Final Word
Logistics are about people, not just plans.

If you know that:

• Trust is built through clear communication, care, and reliability
• Privacy and safeguarding are essential when supporting travel and participation
• Respectful, attentive support helps people feel safe and welcomed

…then you understand the heart of effective retreat support and member travel liaison.

About The Creighton Centre

For over 100 years, The Creighton Centre has been at the heart of its community, providing connection, care and opportunities for generations of local people. With a rich heritage and an ambitious future, we are now seeking someone to become our next Chair of Trustees.

This is a unique and rewarding opportunity to provide leadership to a well established, values driven charity at a pivotal moment in its history.

About the role

As Chair, you will lead our Board of Trustees and work in close partnership with our new CEO to ensure strong governance, clear strategic direction and long-term sustainability.

Over the coming year, the Board will be setting the charity’s strategic priorities and overseeing an exciting programme to renovate and future proof our historic building, unlocking new opportunities for community use and income generation. The Chair will play a central role in guiding this work at Board level.

Who we’re looking for

We are seeking a Chair who brings strong interpersonal skills, good judgement and a collaborative leadership style. You will be someone who values good governance, inclusive decision-making and clear strategic thinking.

You will bring:

• Significant board experience and a strong understanding of governance
• The ability to lead a Board effectively, encouraging constructive challenge and collective ownership
• A commitment to equity, diversity and inclusion
• An appreciation of the privilege and responsibility of stewarding a long-established community charity with premises

Most importantly, you will be motivated by the opportunity to help shape the next chapter of an organisation with deep community roots and real impact.

What's in it for you?

• A chance to chair a respected charity with over a century of community impact
• An opportunity to help guide a significant period of strategic development and renewal
• The privilege of stewarding an organisation with a strong sense of purpose, place and heritage
• A supportive, engaged Board and an experienced Chief Executive team

If you are looking for a meaningful Chair role where your leadership can make a lasting difference, we would love to hear from you.

Citizens Advice Winchester District is a dynamic, values-led, and award-winning local charity which is passionate about creating a fairer society for all.

We do this by helping people to resolve a wide range of problems they’re facing, so that everyone can achieve a good quality of life.Every year, we provide free, confidential and impartial advice on issues such as debt, housing, benefits and employment advice to people across the Winchester district, many of whom are in desperate or challenging situations and have nowhere else to turn. We may also suggest to our clients' other agencies that may be helpful to them, depending on their individual circumstances.

Our greatest asset is our dedicated team of staff, volunteers and trustees, who also advocate for lasting policy change both locally and nationally. To help us in our work, we are seeking an additional 3-4 trustees to complete our board and help us lead the charity over our next phase of strategic development.

The role  

We want our board to have a diverse range of experiences and backgrounds and are looking for strategic thinkers with a commitment to good governance and a willingness to work collaboratively and challenge constructively. Previous experience of Citizens Advice, or of being a Trustee (or equivalent), would be advantageous, but the commitment and enthusiasm to help us shape the work and strategic direction of our forward-thinking charity is essential. 

We would be particularly interested to hear from people with experience in HR (especially those with current CIPD membership), Charitable Trust and Foundation fundraising, and change management.

We are committed to being an inclusive workplace and we value diversity - we welcome and encourage applications from all walks of life, whatever your background or situation.

This is an exciting opportunity to be able to influence the direction of our charity, making a real difference. You will work alongside passionate and skilled colleagues and use your experience to create positive change for thousands of people in the Winchester district every year.

We look forward to hearing from you!