Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Tell My Truth and Shame the Devil C.I.C. is a survivor-led community interest company dedicated to exposing the impact of childhood trauma, abuse, neglect, addiction, mental health struggles, and family dysfunction within Black communities and beyond.
Through podcasts, survivor stories, education, events, research, coaching, advocacy, and community support, we help individuals heal, break destructive cycles, and build stronger families and communities.
As we continue to grow nationally and internationally, we are seeking a Volunteer Central Operations Director to create structure, accountability, and operational excellence across all volunteer departments.
Job Purpose
The Volunteer Central Operations Director serves as the operational backbone of the organisation, ensuring departments, projects, and volunteer teams work efficiently, meet deadlines, and deliver measurable outcomes.
The role oversees project delivery, performance monitoring, reporting systems, KPI tracking, volunteer accountability, and cross-department coordination, helping turn organisational vision into effective execution.
Key Responsibilities
- Lead and coordinate organisational operations across all volunteer departments.
- Manage the Central Operations Team, including Analysts, Coordinators, and Assistants.
- Oversee project delivery, ensuring milestones, deadlines, and objectives are achieved.
- Monitor organisational performance, identify risks and bottlenecks, and implement solutions.
- Establish accountability systems, workflows, reporting processes, and operational procedures.
- Develop and maintain KPI dashboards, departmental scorecards, and performance reports.
- Track volunteer engagement, project progress, fundraising outcomes, and organisational impact.
- Facilitate communication and collaboration between departments.
- Lead operational meetings and support monthly performance reviews.
- Produce reports, risk assessments, and recommendations for senior leadership.
- Support implementation of organisational priorities and strategic initiatives.
- Mentor department leaders and promote volunteer engagement, wellbeing, and retention.
- Foster a culture of accountability, professionalism, collaboration, and continuous improvement.
Skills & Experience
- Experience leading teams, projects, programmes, or organisational operations.
- Strong project management, organisational, and planning skills.
- Ability to manage multiple priorities and coordinate cross-functional teams.
- Experience developing systems, processes, KPIs, dashboards, and reporting frameworks.
- Strong analytical, problem-solving, and decision-making abilities.
- Excellent written and verbal communication skills.
- Experience building stakeholder relationships and facilitating collaboration.
- Ability to motivate, support, and manage volunteers and team leaders.
- High levels of professionalism, integrity, accountability, and attention to detail.
- Comfortable working independently within a remote environment.
- Proficiency with tools such as Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Airtable, Notion, Slack, and Teams.
- Experience in charities, CICs, volunteer-led organisations, operations management, programme management, or community development is desirable.
- Understanding of trauma-informed, survivor-led, or social impact organisations is beneficial.
- Passion for social impact and commitment to our mission.
Volunteer Benefits
- Opportunity to help build a national survivor-led movement.
- Executive leadership experience.
- Leadership training and mentoring.
- Professional references upon successful service.
- Opportunity to influence organisational strategy.
- Meaningful social impact and legacy-building work.
- Potential future paid leadership opportunities as the organisation grows.
Additional Notes
This role may not be suitable if you:
- Prefer low-responsibility volunteer work.
- Dislike reporting, accountability, or performance tracking.
- Are seeking immediate paid employment.
- Are uncomfortable using data and analysis to support decision-making.
To Apply
Please send:
- Your CV, portfolio, or LinkedIn profile (if available).
- A short introduction about yourself.
- Why this mission resonates with you.
- Relevant experience, skills, ideas, or vision you would bring to the role.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cards for Bravery is a registered charity dedicated to brightening the days and improving the emotional wellbeing of hospitalised and seriously ill children through services such as the distribution of positive handmade cards, care packages, and activity packs.
As part of our charity, we distribute 'Bravery' Packages to seriously ill children. These are care packages full of gifts to help brighten the days of seriously ill children and their families.
As a Bravery Package volunteer, you will assist the charity with coordinating and putting these packages together.
This is a vital role for our organisation and we are looking for reliable applicants. Applicants will work alongside one of our current Bravery Package Volunteers.
This role is hybrid, with remote work online but also requires some volunteering to be completed in person in Braintree, CM7 2NL area. Applicants must be able to travel to this area when needed and travel expenses can be reimbursed if needed. The office is wheelchair accessible. In-person timings can be flexible including weekdays and weekends.
A DBS Check will be required for this role, completed by the charity.
An ideal match:
- Someone who is positive, dependable and hardworking and is dedicated to helping us bring smiles to seriously ill children’s faces
- Someone with clear communication, teamwork and time management skills
- Organisational skills
- Creativity skills
- Basic computer skills for using emails, Google Forms and Google Sheets (informal training will be provided but basic IT skills is helpful).
The role will include activities such as:
- Helping to maintain the dedicated bravery package email
- Helping to maintain and oversee the nomination form
- Creating and packing Bravery Packages
- Contacting businesses for potential donations
- Keeping track of stock of donations of items
- Support with distributing and posting Bravery Packages
As a team member, we also require you
- Attend at least 3 monthly team meetings a year (out of 6, remote via Google Meets)
- Be part of a unique team and give ideas to help broaden Cards for Bravery
- Regularly communicate and keep in contact with your volunteer coordinator
Benefits:
- Time arrangements are flexible
- Volunteer hours and certificates can be made available if required
- We will be flexible and understanding to those with additional circumstances such as those who are chronically ill/disabled themselves
- Joining a positive and friendly team!
Shortlisted candidates will be contacted shortly.
Thank you for your interest in becoming a volunteer for Cards for Bravery! It is a unique and fun way to make a difference.
If you are in need of a more accessible application form please contact us.
Registered Charity
Cards for Bravery is dedicated to brightening the days of hospitalised and seriously ill children, young people and their families.