Youth education officer volunteer roles

About us

The London Foundation for Banking & Finance’s (LFBF) is a registered charity incorporated by Royal Charter. Our charitable purpose ‘is the advancement of knowledge of and education in financial services and to carry out research and publish the results for the benefit of the public.’

LFBF also recognises the highest level of professional competence by awarding chartered status to individuals who have demonstrated their commitment to continued education and professional excellence within Financial Services.

Our Story

The London Foundation for Banking & Finance (LFBF) started life back in March 1879, when a group of bank workers came together to establish leadership and professional practice principles for the industry. They created the first Institute of Bankers in England and Wales to offer educational resources to those in the sector.

Over the years, the organisation developed its own industry leading qualifications to create a gold standard of banking and financial education. It also established itself as a leading voice in the banking world, providing invaluable insights into all areas of the industry and promoting the highest standards of professional competency.

Today, we exist to support the advancement of knowledge and education in financial services. Previously, we were called The London Institute of Banking and Finance (LIBF), and we were renamed following the sale of our education and training activities in March 2023.

Today, our focus is on:

• Supporting our members and creating community: We support financial services professionals, nurturing diversity, innovation and professional excellence. We believe that working with the financial services industry is crucial for building financial capability.
• Sharing insights and best practice: We produce research and thought leadership in financial capability and through our think-tank, the Centre for the Study of Financial Innovation. We believe that change requires evidence and innovative thought.
• Building financial capability: We work directly and through sponsorship and partnerships to reach individuals across the UK, empowering them with the skills they need to become financially capable. We believe everyone should have an opportunity to be financially capable.

 About the role

Our trustees play a vital role ensuring that The London Foundation for Banking & Finance (LFBF) achieves its charitable purpose. They oversee the overall strategic management and administration of the charity. They also ensure that LFBF has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable LFBF to grow and thrive, and through this, achieve our mission.

Board members have a collective responsibility. This means that trustees always act as a group and not as individuals.

Role responsibilities

The primary responsibilities of the trustee are as follows:

• Support and provide advice on LFBF’s purpose, vision, goals and activities.
• Approve strategic objectives and policies and monitor and evaluate their implementation.
• Oversee LFBF’s financial plans and budgets and monitor and evaluate progress.
• Ensure the effective and efficient administration of the organisation.
• Ensure that key risks are being identified, monitored and controlled effectively.
• Review and approve LFBF’s financial statements.
• Provide support and challenge to LFBF’s CEO in the exercise of their delegated authority and affairs.
• Keep abreast of changes in LFBF’s operating environment.
• Contribute to regular reviews of LFBF’s own governance.
• Attend Board meetings, adequately prepared to contribute to discussions.
• Attend LFBF events as appropriate.
• Use independent judgment, acting legally and in good faith to promote and protect LFBF’s interests, to the exclusion of their own personal and/or any third party interests.
• Contribute to the broader promotion of LFBFs objects, aims and reputation by applying their skills, expertise, knowledge and contacts.

As a small charity, there will be times when the trustees will need to be actively involved beyond Board meetings. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, presenting externally, or other issues in which the trustee has special expertise.

You will have

We are looking for people willing to bring enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.  

We are particularly interested in recruiting those with experience across these sectors or groups:

• financial education / financial sector
• membership
• education
• research
• communications
• working with younger people
• digital / artificial intelligence
• marketing
• fund raising

Due to a number of our current trustees reaching their term in the coming months, we are looking to recruit up to 4 new trustees. In the main we are looking for experienced trustees however one trustee role will be available for those with little or no previous governance experience as we will provide a full induction and training.

In particular we are looking for:

• Knowledge and experience across 1 or more areas of our remit e.g. financial capability, education, membership, research, communications or in the areas of digital / artificial intelligence, marketing or fund raising
• Willingness and ability to understand and accept their responsibilities as trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• Effective communication skills and willingness to participate actively in discussion.
• A strong personal commitment to equity, diversity and inclusion.
• Enthusiasm for our vision and mission.
• Willingness to lead according to our values.
• Integrity, probity and high ethical standards. 
• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Further details including the anticipated time commitment for this role can be found within the Recruitment pack. To access the Recruitment pack, click on Quick Apply. 

Location: Exeter (hybrid options available)
Hours: Flexible
Term: Three-year periods
Type: Voluntary

Help shape the future of specialist education for young people with vision impairment and complex needs.
At InFocus, we believe everyone deserves to live life to the full, with choice, control, and meaningful opportunities. We support young people who face significant barriers due to vision impairment combined with additional disabilities, helping each individual follow their own pathway towards independence and fulfilment.

We’re now looking for a Volunteer Trustee with strong experience in special education to help guide and strengthen our specialist FE College.

What the role involves

In addition to the standard responsibilities of a trustee, you will:

• Focus on the delivery and development of post-16 education for learners with vision impairment and complex needs

• Scrutinise the quality of teaching and learning

• Provide constructive challenge and professional insight as part of our Education Advisory Committee

• Work closely with our College Principal to champion high-quality, person-centred education

This opportunity would suit someone with experience as:

• A senior leader within a SEND provision

• A headteacher or principal

• A SEND improvement partner

• An Ofsted inspector

Our Board meets seven times a year, with optional invitations to events and celebrations. Trustees are encouraged to attend in person, though online attendance is possible where needed. Travel expenses are covered, and overnight accommodation can be arranged for trustees living outside Devon.

Short on time? Advisory Member roles available

If you’d like to share your expertise without taking on full trustee responsibilities, consider joining us as an Advisory Member. Advisory Members sit on committees and offer specialist knowledge without the full governance role. 

ABOUT THIS OPPORTUNITY

Children With Voices runs transformative programmes for children and young people across Hackney — from alternative education and SEN support to holiday hunger programmes and youth activities.

As a Volunteer Junior Youth Worker, you'll be hands-on in those sessions — supporting our team to deliver safe, fun, and empowering experiences for children and young people.

If you care about children and want to build a career in youth work, education, or social care, this is the place to start.

WHAT YOU'LL BE DOING

• Support programme leads in delivering youth sessions, activities, and workshops

• Build positive, trusted relationships with children and young people

• Assist with session preparation, set-up, and clear-down

• Support children with additional needs under the guidance of experienced staff

• Help ensure all activities are safe, inclusive, and enjoyable for every child

• Contribute to a welcoming and positive session atmosphere

• Report any safeguarding concerns immediately to the named lead

WHAT YOU'LL BRING

ESSENTIAL

• Genuine passion for working with children and young people

• Warm, patient, and able to connect with young people from all backgrounds

• Willing to learn and take direction from experienced staff

• Commitment to safeguarding and child protection principles

• Reliable, enthusiastic, and a team player

HELPFUL BUT NOT ESSENTIAL

• Experience working or volunteering with children or young people

• Studying or interested in youth work, education, social care, or a related field

• Knowledge of SEN support or trauma-informed practice

• First aid qualification (or willingness to obtain one)

WHAT YOU'LL GAIN

• Supervised, real-world experience in youth work and programme delivery

• A professional reference from our CEO and programme leads

• Exposure to alternative education, SEN support, and community provision

• A strong foundation for a career in youth work, education, or social care

• The chance to make a genuine, lasting difference to children's lives in Hackney

We’re REMIX, a Shoreditch‑based social mobility charity built on one belief: young people deserve the power, tools, and confidence to remix their lives and create futures that feel like theirs. We’re gearing up for our official launch this September — and we’re looking for a visionary volunteer CEO to take the lead.

This is not a symbolic role. This is hands‑on, high‑energy, entrepreneurial leadership at the heart of a new youth‑driven movement.

This VOLUNTEER Role

As our volunteer CEO, you’ll be the driving force behind Remix’s setup, launch, and early growth. You’ll shape our strategy, build our team, and create the momentum that carries us into — and beyond — September. If you thrive on purpose, pace, and possibility, this is your stage.

What You’ll Lead At REMIX

You’ll take ownership of the big picture and the practical steps that get us there, including:

• Steering the setup and launch of Remix.

• Building and motivating a passionate volunteer team.

• Developing partnerships across Shoreditch and beyond.

• Leading on fundraising, visibility, and community engagement.

• Setting the tone for a bold, youth‑centred culture.

• Guiding our long‑term strategy and organisational growth.

This is a role for someone who sees opportunity everywhere and isn’t afraid to make things happen.

What You'll Bring To REMIX

• A driven, entrepreneurial mindset.

• Natural leadership and the ability to inspire others.

• Experience building or leading teams, projects, or organisations.

• A passion for youth empowerment and social mobility.

• Confidence navigating fast‑moving, creative environments.

• The ability to turn ideas into action and action into impact.

What You'll Get From Your Time At REMIX

• The chance to build a charity from the ground up.

• A leadership role with real purpose and real influence.

• A platform to shape opportunities for young people across London.

• A creative, committed team who believe in the mission.

• The satisfaction of knowing your leadership will change lives.

Ready to Lead the Remix

If you’re excited by challenge, motivated by impact, and ready to help young people rewrite their futures, we’d love to hear from you.

Share a bit about your experience and what drives you — let’s build something powerful together.

Are you passionate about using your skills and expertise to help support and develop a UK-wide relationships and sex education charity?

Sexpression:UK provides high quality, comprehensive relationships and sex education workshops to young people between the ages of 11-18 in schools and youth groups. We operate across the UK through our unique network of affiliated branches and volunteers based at universities and students’ unions in 15 towns and cities.

You will have strong empathy with our mission to educate and empower young people to make individual, informed decisions about their bodies and their health. You will be committed to using your expertise to contribute to the future development of the charity and ensuring high quality governance of the organisation.

We are looking for a motivated individual with demonstrable experience in leadership or governance to join our board as Chair of Trustees.This is an exciting time to join our charity with the opportunity to contribute to a unique youth-led charity playing a leading role in some of today’s biggest issues.

The National Youth Brass Band of Great Britain (NYBBGB) is seeking a Volunteer Music Librarian to support the management and development of the organisation’s music library.

This is an important supporting role helping ensure music is available, organised, and prepared for residential courses and performances.

Responsibilities

• Oversee cataloguing and organisation of the music library
• Support preparation of music for courses and concerts
• Maintain library systems and processes
• Work with artistic and administrative staff
• Advise on development and long-term management of the collection

We are looking for someone who:

• Has strong organisational skills
• Has experience of music libraries, ensembles, or education (desirable but not essential)
• Is comfortable working with cataloguing or database systems
• Has an interest in youth music and brass band repertoire
• Can work collaboratively with staff and volunteers

Time Commitment

Flexible, with activity typically focused around:

• Preparation ahead of courses
• Occasional attendance at courses or concerts (desirable but not essential)
• Remote cataloguing and organisation work

This is a voluntary role. Reasonable expenses will be reimbursed.

The food system is unsustainable and unjust, and it’s damaging the health of a generation. We are a youth activist movement set up to challenge a food system that’s been set up to fool us all. We're looking for a new Chair who shares our passion for empowering youth leadership and transforming our food system

Brightview Farm – Trustee Opportunity

Help shape a charity that actually changes lives, not just policies.

Brightview Farm isn’t a typical education charity. It’s a place where young people with Special Educational Needs find safety, purpose and a way back into themselves through animals, land, meaningful work, and steady adult relationships.

We’re growing — in impact, ambition and responsibility — and we’re looking for new Trustees who want to use their expertise where it genuinely matters.

Why Join Us?

As a Trustee, you’ll play a key role in guiding a charity that blends education, care and nature-based practice to help young people build confidence, skills and independence. You’ll be joining a Board that believes in doing things properly: thoughtful governance, trauma-informed practice, and a deeply human approach to learning.

You’ll help us:

• Set a clear, values-driven strategic direction
• Support a passionate CEO and a team working at the sharp end of SEN provision
• Strengthen and expand our high-quality Alternative Provision offer
• Ensure the environment remains safe, nurturing, and genuinely transformative
• Bring your insight, curiosity, judgement and lived experience into conversations that shape the future of the farm and the young people we serve

Who We’d Love to Have Around the Table

You don’t need to be an expert in everything — nobody is. But experience in any of the following would be a real asset:

• SEN, education, youth work or social care
• Mental health, behaviour support, occupational therapy
• Horticulture, farming, land management or animal care
• Safeguarding, charity governance, fundraising, finance or communications

What Matters Most

• A grounded commitment to inclusion and person-centred practice
• An understanding — or willingness to learn — about the realities faced by young people with SEN and their families
• Integrity, humility, and good judgement
• The ability to both challenge and support in equal measure
• A belief that diverse voices make better decisions

If you want your time and expertise to directly support young people who deserve better than the system often gives them, we’d love to talk. We are ideally looking for someone in Essex/Herts who would be able to visit our site and meet other trustees/staff face to face on occasion

Get in touch for an informal conversation. We are currently based near Great Dunmow Essex.

Neuroverse Community CIC supports disabled and neurodivergent young people aged 12–16 who are unable to access school. We deliver LAMDA drama, Science and neuro-affirming education in Nailsworth and Stroud, Gloucestershire — as a registered LAMDA Private Examination Centre.

Our disabled and neurodivergent Founder is an ex-Charity Director, multi-award-winning education professional, former SENDCO and LAMDA Grade 8 holder. She has personally founded, run and delivered Neuroverse for 2 years, entirely voluntarily.

Shortlisted: Scope Awards 2026 Purple Pioneer Award.

Our Founder has dyscalculia and needs a strategic finance partner to:

• Oversee financial health and 3-year forecasts

• Advise on Blended Finance: Grants and Social Investment

• Support grant applications and funding strategy

• Termly meetings — low time commitment, real impact

Chartered Accountant or Finance Professional.

Neurodivergent and disabled professionals especially welcome.

Allies who genuinely believe in Nothing About Us, Without Us are warmly invited.

Reasonable adjustments always available.

St Basils is looking for a new Non-Exec Director / Trustee to join our Board as the Designated Safeguarding Board Member.

About Us

St Basils works with young people aged 16-25 who are homeless or at risk of homelessness, to enable them to find and keep a home, grow their confidence, develop their skills, increase opportunities and ultimately prevent homelessness.

We help just over 4,000 young people each year across the West Midlands, with services in Birmingham, Coventry, Sandwell, Solihull, Warwickshire and Worcestershire. Our services range from providing supported accommodation to outreach, advice, support, employability and engagement services to help young people regain the stability they need to rebuild their lives, gain skills, confidence and employment and move on. The aim is to help them successfully break the ‘cycle of homelessness’ so that they can go on to experience a bright, fulfilling future and never return to a state where they are at risk of homelessness again.

About our Board

We are a registered provider of social housing, a charity and a company limited by guarantee, meaning our Board members are both Directors and Trustees.

To navigate our challenging regulatory landscape, we need to be tightly governed. At the heart of this is a Board with the right knowledge, values, skills and diversity, all whilst working towards our vision that homelessness should not be part of growing up.

As a member of St Basils’ Board, you will be a guardian of St Basils’ charitable purpose. You will be responsible for holding the Senior Leadership Team to account through constructive challenge and support, and for ensuring St Basils’ strategic priorities are met.

You will form part of St Basils’ governance framework, providing oversight of key business areas, such as business planning, safeguarding, risk, finance, health and safety, EDI and business development. 

Our Board is made up of 14 members, 2 of which are designated for young people who have lived experience of homelessness and / or St Basils’ services.

St Basils has adopted the RACE Equality Code and is actively seeking applications for Board members from Black communities to ensure our Board is reflective of both the young people that we serve and our dedicated workforce.

About the Role

We are looking for a voluntary Director / Trustee with a professional background in safeguarding to join our Board as the Designated Safeguarding Board Member. Our new Board member will need to have a strong understanding of safeguarding, ideally with experience in supporting vulnerable young people.

As the Designated Safeguarding Board Member, you will:

• Work with St Basils’ Designated Safeguarding Lead (DSL) to regularly review safeguarding reports, trends and serious incidents
• Act as a safeguarding champion at Board level, supporting other Directors / Trustees to develop their understanding and confidence in safeguarding
• Provide oversight of allegations or safeguarding concerns relating to staff, volunteers or Board Members
• Attend regular meetings and engage with services, staff and young people to maintain visibility of safeguarding in practice
• Support the Chair, CEO and DSL in ensuring appropriate governance oversight of serious safeguarding incidents, including reputational considerations
• Ensure the Board receives appropriate assurance on safeguarding risks and how they are managed

Our new Director / Trustee will sit on our Service Delivery & Development Committee which oversees both the housing elements of our services as well as the support / progression we provide to our young people. This committee meets virtually, one a quarter.

Although the role is voluntary, reasonable expenses will be paid for costs incurred in undertaking the role.

About You

You will be a Designated Safeguarding Lead (DSL) or have significant experience in a senior safeguarding role.

You will demonstrate sound judgement and be able to challenge confidently and constructively, although you do not need to have Board experience.

You will work within the principles of Equality, Diversity & Inclusion and understand the needs of the diverse young people we serve.

You will put the needs of young people first, be passionate about ending youth homelessness and share our mission, vision and principles.

Time Commitment

You will need to be able to attend the majority of Board and Committee meetings, one of each is held each quarter (8 meetings total per year). Each meeting will last around 2 hours and will normally be held late afternoon/early evening (usually 4pm – 6pm). Board meetings are held in person at St Basils’ Head Office in Birmingham, and Committee meetings are held virtually via Microsoft Teams. The dates for meetings are set by calendar year, towards the end of the previous year.

Meeting papers will be shared via an online portal one week in advance of the meeting to allow for sufficient preparation time.

A Board away day is held each year, usually October, and every other year this includes an overnight stay. This will be fully paid for by St Basils.

We encourage Board members to visit our accommodation services to deepen understanding of our work and support effective governance and decision-making. We would like all Board members to make 2 visits a year if possible.

All travel expenses incurred in attending Board meetings / conducting site visits will be reimbursed by St Basils.

What’s in it for you?

We offer a series of essential online training courses (for example GDPR, Cyber Security, EDI, Safeguarding, Risk Management) and the opportunity to do additional online or in-person training, such as Psychologically Informed Environment training. As part of our commitment to race equality, we provide mandatory Anti-Racism training for all staff and Board members.

You will be part of a knowledgeable and supportive Board and have the opportunity to work alongside young people with lived experience.

You will have the guidance of a knowledgeable Chair to support your development as a Director / Trustee, and you will have access to St Basils’ Senior Leadership Team to help you fulfil your role.

St Basils is a learning organisation and therefore we are able to support and develop Board members who are new to the role. In addition, St Basils has membership with the Board Development Agency, which provides our Board Members with access to webinars and development tools specific to housing sector Boards.

Being a Director / Trustee at St Basils is more than just attending meetings – if you would like to contribute to an organisation that has young people at its core, where you can visibly see the difference you are making, then this is the role for you.

For further information please see the link to the full job pack.

We welcome early applications and will interview on a rolling basis.

Cardinal Hume Centre is looking for two new trustees to help break the cycle of homelessness for children, young people and families.

Based in Westminster, we support more than 1,400 children, young people and families each year who are facing homelessness and poverty. Through personalised, wraparound services, we work alongside people to build stability, confidence and the foundations for longterm independence — tackling homelessness now to prevent it in the future. 

We are recruiting for two complementary trustee roles: 

• A trustee with lived experience. 
  We are looking for another trustee whose personal experience of challenges such as homelessness or insecure housing, migration, poverty or longterm unemployment can help ground our decisions in what truly works. Your insight will strengthen the voice of past, present and future clients at Board level and help us become a more inclusive, responsive organisation. 

• A trustee with senior estates, building or facilities expertise. 
  The Centre owns a large site in central London and is developing a longterm vision for how it can best support our mission over the next 10–15 years. We are seeking someone who can guide, support and challenge our thinking as we plan for the future of our buildings and facilities. 

We are deeply committed to building a Board that reflects the diversity, experience and strength of the community we serve.Around 85% of our clients are from Black and minority ethnic backgrounds, and many live with disabilities — perspectives that are not yet fully represented on our Board.We strongly encourage applications from people whose experiences or backgrounds are underrepresented in charity leadership. 

Trustees receive a full induction, training and ongoing support. We cover all reasonable expenses — including travel and caring costs — and can learn and make adjustments so every trustee can participate fully, confidently and on an equal basis. 

If you share our belief in dignity, welcome and potential- and want to help shape a compassionate, inclusive Centre - we would love to hear from you. 

The role closes on Monday 11 May 2026. For further information, please read the job pack.You can contact the CEO for an informal conversation

Outdoor Learning Volunteer Officers are a key part of our team at Skelton Grange Environment Centre and are involved in:
- Supporting and leading environmental activities with young people and the local community.
- Planning and preparing sessions - and sometimes even developing new activities to help young people connect with nature.
- You will be trained and supported by experienced project staff and work as part of a team with paid staff, trainees and other Volunteers.

Typical activities for the Outdoor Learning Volunteer role include:
- Running environmental education sessions for school visits during term time.
- Running play activities for groups of children and young people during the school holidays.
- Keeping education day resources up to date and developing new resources, activities or materials as required.
- Helping with the general running of the centre and the project, including both development work and routine maintenance to ensure we are an inspiring location for visitors to experience nature.

Benefits to you:
We aim to involve our Outdoor Learning Volunteer Officers in:
- Running a range of outdoor education and play activities and events with schools and community groups on the Skelton Grange Environment Centre site.
- Planning, risk assessing and running safe and engaging activities outside for children.
- All the necessary skills and knowledge to be able to run the sessions, from bushcraft skills to plant identification to working with children.

The role will give you the opportunity to use your skills and experience in a supportive environment and aims to support you into being able to run activities and lead groups independently.
It's a chance to do something very satisfying and worthwhile and have lots of fun with some great people!
If you want to use this role to move on into employment in the environmental sector we can also provide you with a range of useful training courses, job opportunity information, interview guidance and references.

We will provide expenses to cover volunteer travel costs.

What you need:
We are looking for enthusiastic individuals who are keen to work with young people and to connect people with green spaces.
People volunteer with us for all sorts of reasons: you may have lots of skills that you are keen to share, or you might be looking for something worthwhile to do with your time, or you might be wanting to launch a career in the environment sector.

This Role Is Not Symbolic. It Is Structural.

Safeguarding is not a policy document. 

It is not a checkbox.

It is not a compliance exercise.

In this CIC, safeguarding is the infrastructure that allows the work to exist at all.

We work with:

• Survivors of childhood sexual abuse (CSA)
• Vulnerable adults
• Young people
• Ex-offenders
• Volunteers with lived trauma
• Communities historically failed by institutions

If safeguarding fails, everything fails.

This role exists to make sure that never happens.

Purpose of the Safeguarding Officer Role

The Safeguarding Officer is responsible for designing, implementing, and protecting the safeguarding framework that allows the CIC to operate safely, ethically, and lawfully at scale.

This role ensures:

• Survivors are protected, not re-exposed
• Volunteers are supported, not exploited
• Risks are identified early, not ignored
• Safeguarding is embedded into every system, not bolted on

About the role:

To design and uphold safeguarding systems that protect survivors, volunteers and the organisation, ensuring safety, ethics and legal compliance are built into every practice as the CIC grows. Safeguarding is the infrastructure that allows the work to "SAFELY" exist at all.

Experience Qualification and Requirements

• Experience in safeguarding within:

 Charity

 Statutory services  

 Education

 Health

 Grassroots or community settings

• Experience working with vulnerable adults and/or children.
• Strong understanding of trauma-informed practice.
• Ability to respond to disclosures calmly and appropriately.
• Experience writing and implementing safeguarding policies.
• Risk assessment and incident management experience.
• Understanding of UK safeguarding legislation and guidance.
• Confidence challenging unsafe practice at any level.
• Ability to balance care with boundaries.
• Strong judgement under pressure.
• Clear written documentation skills.
• Capacity to work unpaid and full-time during build phase.
• Emotional regulation and professional restraint.
• Integrity, steadiness and clarity.

Main Responsibilities/ Key Duties

• Design, implement, and maintain a safeguarding framework that protects survivors, volunteers, members and the organisation.
• Develop and own safeguarding policies, procedures and reporting pathways covering:

 Adults and children at risk

 Volunteers and peer supporters

 Digital spaces, storytelling, and online engagement

• Ensure safeguarding is embedded into:

 Recruitment and onboarding

 Training and supervision

 Programme design and delivery

 Digital systems and data handling

• Establish clear risk assessment processes for activities, campaigns, and content.
• Act as the safeguarding lead for concerns, disclosures, and incidents, ensuring:

 Timely, appropriate responses

 Accurate recording

 Correct escalation to statutory agencies where required

• Build systems that prevent re-exposure, re-traumatisation, or exploitation of survivors.
• Ensure volunteers are supported, supervised and not placed in unsafe or inappropriate roles.
• Advise leadership on safeguarding risks, capacity limits and ethical boundaries.
• Deliver safeguarding guidance and training proportionate to role and risk.
• Monitor safeguarding practice across teams and intervene early where drift appears.
• Work closely with Digital, Membership, Fundraising, and Social teams to manage risk in:

 Storytelling

 Online engagement

 Data use

• Maintain professional distance and emotional steadiness when handling complex situations.
• Review and update safeguarding systems as the CIC scales.
• Contribute to external accountability and transparency where appropriate.

You must:

• Be able to commit 80% dedication during the build phase
• Be comfortable working unpaid while the CIC is being built
• Be emotionally grounded and professionally boundaries
• Understand trauma without centring yourself
• Be able to hold complexity without collapsing into control or avoidance

You should have experience in some of the following:

• Safeguarding (statutory, charity, education, health, or grassroots)
• Working with vulnerable adults and/or children
• Trauma-informed practice
• Policy development and implementation
• Risk assessment and incident management

Formal qualifications are welcome but not essential.
Integrity, clarity and steadiness are.

This role is not for you if:

• You want safeguarding to be “light touch”
• You avoid difficult conversations
• You seek authority without responsibility
• You are uncomfortable challenging leadership when needed
• You are looking for a title rather than accountability

What You Gain:

• A founding leadership role in a CIC tackling real harm
• The chance to build safeguarding the right way
• Influence over how protection, care, and accountability coexist
• The opportunity to shape a future paid safeguarding role
• Deep purpose-driven work that actually protects people

As the CIC scales, this role is expected to evolve into a paid senior safeguarding position, shaped by the person who built it.

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word

Safeguarding is an act of love.
It is also an act of discipline.

If you know that:

• Survivors deserve better systems
• Vulnerable people deserve real protection
• Community work must be safe to be sustainable

Make A Smile is seeking a dedicated and knowledgeable Safeguarding Officer to help us ensure the safety and wellbeing of the children, families, and volunteers we support across the UK. If you have safeguarding experience and want to use your skills to make a meaningful impact, this role offers the chance to help shape safe, joyful experiences for vulnerable children.

About the Role

The Safeguarding Officer plays a central role in maintaining high safeguarding standards across all Make A Smile Chapters. You will work closely with the Recruitment Manager to deliver high‑quality safeguarding training to volunteers, ensuring they understand their responsibilities and feel confident when working with children.

You will also lead on maintaining and updating our safeguarding policies, liaising with relevant organisations to ensure they remain comprehensive, compliant, and aligned with current legislation. A key part of the role involves supporting local officers to ensure all volunteers have an up‑to‑date DBS check before attending events.

As the charity’s central point of safeguarding expertise, you will provide guidance on concerns, advise on escalation routes, and help embed a strong safeguarding culture throughout the organisation.

What We Need You to Do

- Deliver safeguarding training to volunteers
- Maintain and update safeguarding policies
- Ensure DBS compliance across all Chapters
- Provide guidance on safeguarding concerns
- Promote best practice and support volunteers
- Liaise with external organisations and stay up‑to‑date with legislation

Qualities and Experience

We are looking for someone with:

- Proven safeguarding experience (charity, education, healthcare, or social care preferred)
- Strong understanding of safeguarding legislation and best practice
- Excellent communication and organisational skills
- A calm, supportive, and approachable manner
- The ability to coordinate processes across multiple teams
- Good judgement, discretion, and attention to detail
- A commitment to Make A Smile’s mission and values

How This Role Helps Make A Smile

The Safeguarding Officer ensures Make A Smile can operate safely, responsibly, and confidently. Your leadership protects children, supports volunteers, and strengthens trust with families and partners. By maintaining robust safeguarding processes, you enable us to continue delivering magical, meaningful experiences to vulnerable children across the UK.