Youth engagement coordinator volunteer roles in Belfast
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about creating transformative learning experiences that empower individuals and communities?
Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Instructional Designer to join our founding volunteer team. This role is central to designing, structuring and delivering educational programmes that support survivors, young people and marginalised communities to access knowledge, develop skills and achieve personal and collective growth.
Purpose of the role:
The Volunteer Instructional Designer supports our mission by designing engaging, effective and learner-centred educational materials. In this role, you will collaborate with subject matter experts, program staff and other volunteers to transform ideas and content into structured learning experiences that are accessible, inclusive and impactful.
About the Role:
As Instructional Designer, you will work closely with the Membership Director, Book Club Coordinator, and Social & Digital Media Education Lead to develop structured learning pathways, modules, and resources for our membership programmes. Your work will ensure that all learning experiences are engaging, accessible, and aligned with our anti-capitalist, community-driven, and survivor-centred mission. This is a hands-on, impactful role combining strategy, creativity, and operational delivery.
Experience Qualification and Requirements
Essential Technical Competencies:
- Experience in instructional design, curriculum development or educational programme creation in formal or informal learning environments.
- Proven experience designing and delivering community-based education, training or learning programmes.
- Experience using content creation tools (e.g., Microsoft PowerPoint, Google Workspace, Canva).
- Basic familiarity with e-learning tools, learning management systems or content creation software is a plus.
- Ability to develop structured learning pathways with clear outcomes and assessments.
- Ability to translate complex or technical information into clear, accessible and inclusive learning materials.
- Knowledge of accessibility and inclusive design best practices.
- Hands-on experience contributing to open-source projects.
- Implementing security, accessibility or system optimisation practices in real-world projects.
Desirable / Can Be Developed:
- Experience in instructional design, learning design or educational content creation.
- Developing skills in structuring learning objectives, activities and simple assessments.
- Willingness to collaborate with facilitators, subject matter experts and community members.
Qualifications:
- Formal qualifications are not required but desirable.
- Experience in education, instructional design, learning and development or a related field is valued.
Main Responsibilities/ Key Duties
- Design and develop educational programmes, courses and learning resources for members and volunteers.
- Collaborate with subject matter experts, facilitators and leadership to ensure content is accurate, relevant and impactful.
- Structure learning experiences with clear objectives, assessments and progression pathways.
- Integrate digital platforms, multimedia resources and interactive tools to enhance accessibility and engagement.
- Evaluate learning outcomes and gather participant feedback to continuously improve programmes.
- Ensure all learning programmes comply with safeguarding, accessibility and data protection standards.
- Ensure all integrations follow best practices for security, data privacy and performance, maintaining
- compliance with GDPR and other relevant standards.
- Facilitate knowledge transfer by providing clear resources for onboarding new volunteers, team members and technical contributors.
- Maintain documentation of course materials, learning pathways and instructional guides for internal use.
- Support capacity-building by training facilitators, volunteers and community members in programme delivery.
- Collaborate with leadership, technical teams and stakeholders to define the long-term vision and goals for digital platforms and systems.
- Identify opportunities for innovation, including new features, technologies, tools or workflows that improve platform functionality, user experience and operational efficiency.
- Continuously monitor the open-source platform to ensure optimal performance, uptime and reliability, using monitoring tools, analytics, and performance metrics.
- Identify and diagnose technical issues, bugs, or system errors promptly, assessing root causes and prioritising fixes based on impact and urgency.
What This Role Offers You:
- Leadership experience in designing and delivering learning initiatives that directly impact communities.
- Personal and professional growth through hands-on instructional development and facilitation.
- The opportunity to shape transformative learning systems within a pioneering, values-led CIC.
- The satisfaction of empowering survivors, young people, and community members through education.
What This Role Is Not For:
- Individuals seeking purely administrative or content curation work without engagement.
- Those unwilling to adapt learning resources to diverse audiences and community needs.
- People expecting pre-packaged or rigid course structures—this role requires creativity, collaboration, and active problem-solving.
Next Steps
Shortlisted applicants will be invited to
- A values-led conversation.
- If you are ready to design meaningful learning experiences that empower communities and foster personal transformation, we want to hear from you.
- Apply now and help build education systems that create lasting social impact.
A Final Word
Design learning turns knowledge into action. Shapes the path from curiosity to competence.
If you know that: Education is the bridge between knowledge and action.A bridge between knowing and doing
Registered Charity The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE:
This Role Transforms Volunteer Activity Into Structured, Ethical, High-Impact Operations
At Tell My Truth and Shame the Devil C.I.C., our work is powered by people. Volunteer contribution is not just support, it is community, capacity and impact. The Volunteer Operations Analyst ensures that this contribution is organised, visible and aligned with the organisation’s mission, safeguarding responsibilities and growth.
You will play a key role in connecting people, systems and structure—ensuring that volunteer engagement is consistent, well-managed and sustainable as the C.I.C grows.
This is not a purely administrative role. It is insight-driven, systems-focused and central to how the organisation operates effectively behind the scenes.
Role Summary
The Operations Analyst is responsible for measuring, analyzing, and optimizing the organization’s
internal operations to improve efficiency, accountability, and overall performance. This role focuses on operational systems development, process evaluation, workflow optimization, and organizational effectiveness, enabling leadership to make informed decisions and ensuring that the organization’s activities are structured, scalable, and effective.
While analytical skills are essential, this is not a traditional Data Analyst role. The emphasis is on understanding how systems, teams, and workflows function, and using insight to design and improve operational structures, not just analyze datasets.
The Operations Analyst does not execute or enforce tasks, but plays a critical role in diagnosing
operational challenges and recommending actionable, system-level solutions.
REQUIRED SKILLS AND COMPETENCIES:
Technical Skills
Strong proficiency in:
- Google Sheets / Microsoft Excel
- Data tracking and reporting tools
- Ability to organize and interpret large sets of data
Analytical Skills
- Strong problem-solving and critical thinking ability
- Ability to identify patterns, trends, and inefficiencies
- Detail-oriented with a structured approach to analysis
Communication Skills
- Ability to present data in a clear, concise, and actionable format
- Strong written communication for reporting
Organizational Awareness
- Understanding of how teams and workflows interact
- Ability to think in systems, not just tasks
PREFERRED QUALIFICATIONS (NOT MANDATORY):
- Background in Operations, Business Administration, or related fields
- Previous experience in Operations analysis, project tracking, or process improvement roles
- (Experience working in remote or volunteer-based organizations is an advantage)
CORE OBJECTIVES:
- Provide clear visibility into operational performance and system effectiveness
- Identify inefficiencies, bottlenecks, and structural gaps in workflows and processes
- Recommend practical, system-level improvements (not just data observations)
- Support leadership with structured insights that drive operational decisions
- Strengthen accountability, clarity, and scalability across the organization’s operations
KEY RESPONSIBILITIES:
1. Data Tracking & Performance Monitoring
- Develop and maintain centralized tracking systems (e.g., Google Sheets, Airtable) to support operational visibility
- Monitor key operational metrics across departments, including:
- Volunteer recruitment and onboarding timelines
- Task completion rates across teams
- Program and project delivery timelines
- Ensure data is accurate, relevant, and structured to inform operational decisions (not just reporting)
2. Reporting & Operational Insights
- Prepare weekly or bi-weekly operational reports for leadership
- Go beyond reporting by clearly highlighting:
- Root causes of inefficiencies
- System and workflow gaps
- Operational risks
- Translate data and observations into clear, actionable, system-focused recommendations
3. Process Analysis & Workflow Design
- Document and map existing workflows across functions (HR, Programs, Operations, etc.)
- Analyze how work actually flows across teams—not just what is recorded in data
- Identify bottlenecks
✅ The Operations Analyst WILL:
❌ The Operations Analyst WILL NOT:
○ Redundant or unclear steps
○ Structural and communication gaps
● Recommend and help design improved workflows, structures, and operational systems
4. Risk Identification & Escalation
● Proactively identify and flag:
○ Process breakdowns
○ Structural inefficiencies
○ Delivery risks linked to poor workflows or unclear ownership
● Escalate findings with clear operational context and suggested solutions
5. Systems & Process Optimization
● Lead efforts in operational systems improvement, including:
○ Workflow restructuring
○ Standardization of processes and templates
○ Introduction of more efficient tracking and coordination systems
● Continuously evaluate how systems function in practice and recommend refinements
6. Cross-Functional Collaboration
● Work closely with:
○ HR Team (for recruitment and onboarding systems)
○ Team Leads (for workflow and delivery structures)
○ Operations Coordinators / Executive Assistants (for execution visibility)
● Bridge the gap between how work is designed and how it is executed
SCOPE AND BOUNDARIES FOR THE ROLE:
To ensure clarity and proper role alignment:
- Analyze workflows, systems, and operational performance
- Design and recommend process and system improvements
- Provide structured insights that inform operational decisions
- Function as a Data Analyst focused solely on datasets and reporting
- Be limited to producing reports without contributing to process improvement and system design
- Manage or supervise team members
- Enforce task completion or handle administrative coordination
WORKING RELATIONSHIP:
The Operations Analyst will:
- Report directly to the Director of Central Operations & Executive Coordination
- Support decision-making but will not replace leadership authority
- Work collaboratively across all teams while maintaining objectivity and independence
KEY PERFORMANCE INDICATORS (KPIs)
Success in this role will be measured by:
- Quality and impact of operational insights and recommendations
- Measurable improvements in workflow efficiency and system effectiveness
- Reduction in process bottlenecks and delays
- Clarity and usability of operational tracking systems
- Contribution to scalable and well-structured operational processes
What Success Looks Like in This Role:
Within the first 60–90 days, the Operations Analyst should:
- Establish a functional and structured operations tracking system
- Deliver insight-driven reports that highlight system-level issues (not just data summaries)
- Identify and recommend improvements to at least 2–3 key operational workflows
- Provide leadership with clear visibility into how operations actually function and where improvements are needed
Additional Notes
- This is a strategic operations role, not a purely analytical or reporting position
- Ideal for individuals who are passionate about:
- Improving how organizations function
- Designing better systems and workflows
- Driving efficiency through structure and clarity
Important to be clear:
- This is a volunteer role during the CIC’s build phase
- It carries real responsibility for data integrity and donor relations
Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.
Next Steps:
Shortlisted applicants will be invited to:
- A values-led conversation
- A practical discussion about event planning, coordination, and execution
The client requests no contact from agencies or media sales.