Volunteer roles in Coulsdon

Description

Youth Advantage UK (YAUK) is seeking a Volunteer Senior FOI Researcher. The successful candidates will be allocated to lead our FOI Team which supports our research projects nationally and locally by submitting and progressing Freedom of Information Requests. They should have excellent writing and speaking skills, IT literacy, and the ability to work well independently and in a team.

Responsibilities:

• Lead and oversee a small team in drafting, submitting and following up FOI requests in addition to supporting the research projects that require such data.

• Ensuring of ethical compliance and high ethical standards

• Coordinating the needs of various research teams with regards to FOI requests as support is required

• Drafting FOI requests: Write precise, legally compliant requests that maximize the chance of disclosure.

• Tracking submissions: Maintain a log of requests, deadlines, and responses to ensure timely follow-up.

• Analyzing responses: Review disclosed information, assess its reliability, and extract insights relevant to the research project.

• Appeals and reviews: Prepare internal review requests or appeals to the Information Commissioner’s Office (ICO) if disclosure is refused.

• Collaboration: Work with other teams to align FOI requests with broader research goals.

• Reporting findings: Summarize obtained information and provide the data for progress by specific research teams

Requirements:

• Knowledge of FOI legislation: Understanding of Freedom of Information requests and proven experience in submitting them.

• Communication skills: Excellent writing and speaking skills, with the ability to explain complex findings clearly.

• IT literacy: Proficiency with Microsoft Office and Google Suite for drafting, tracking, and reporting.

• Collaboration and independence: Ability to work well independently and as part of a team.

• Leadership: Experience of leading a small team, fostering motivation and accountability.

• Attention to detail: Strong organizational skills and accuracy in drafting requests and analyzing responses.

• Time management: Ability to prioritize tasks and manage multiple deadlines effectively.

Benefits
•    Gain valuable experience in influencing research projects
•    Opportunity to work with a dedicated and passionate team.
•    Flexible volunteering hours.

Spare Tyre Theatre Company are recruiting voluntary non-executive board members with a passion for participatory theatre arts. New trustees will be joining us at an exciting time for the company, as we implement our next 3-5 year strategy; prepare for our 50th anniversary year in 2027; continue our year-round programme of creative participatory workshops; and develop two new touring productions: What Will Happen to the Cat? and Vanishing Point.

Spare Tyre is one of the UK’s leading participatory theatre companies. We are an Arts Council England (ACE) National Portfolio Organisation and are an artist, disability and female led charity. We make inclusive arts and theatre productions, experiences and projects in arts venues and non-traditional arts spaces with people that are under-represented in arts, culture and society’s wider decision making. Built on nearly 50 years’ experience, our work is participatory, collaborative, immersive, taboo-busting and above all responsive to the passions and talents of the people who make it. 

We are recruiting 2 – 3 voluntary non-executive board members. We do not require trustees to have specific experience in the arts, and are seeking to increase the experience and diversity of our board, particularly in the areas of:

• Lived experience and/or a professional background working with people in the Care sector and/or people living with dementia and/or long-term health conditions

• Experience of, or a desire to, engage with inclusive working practices 

• Participatory arts practitioners

• Environmental responsibility

• Digital and social media

• Marketing and PR

• Understanding of publicly funded arts at a strategic level

Key Accountabilities of a Trustee are to:

• Act as ambassadors, champions and advocates for the organisation

• Approve strategic plans, budgets, annual accounts and policies

• Be willing to contribute your time and share your knowledge

• Provide advice and support for the Executive team

• Sit on committees and panels as required

• Engage in the fundraising strategy and development activities wherever possible

• Attend performances and other events by Spare Tyre and peer companies

• Understand the commitment required to join the Board

• Understand the legal requirements of being a charity Trustee: Gov UK have prepared some 5-minute guides for charity trustees that can be accessed here

Key Characteristics of a Spare Tyre Trustee are to:

• Promote and model Spare Tyre’s culture of inclusion, openness and collaboration

• Monitor and evaluate progress against targets and ACE Investment Principles

• Be passionate about the company’s work

• Be ready to challenge and provoke

• Be excited to promote an inclusive culture 

About Us

StackCIC is a nonprofit organisation dedicated to enhancING technological awareness, provide upskilling opportunities, and assist individuals and charities in leveraging technology for growth. We believe in using technology to amplify our impact, improve accessibility, and better serve our community.

Role Overview

We are looking for a passionate Volunteer Web Developer to support the development, improvement, and maintenance of our website. This role is ideal for someone who wants to use their technical skills for social good, gain real-world experience, and contribute to a meaningful cause.

Key Responsibilities

• Develop, update, and maintain the organisation’s website

• Improve website performance, accessibility, and responsiveness

• Collaborate with non-technical team members to translate needs into web features

• Fix bugs and implement enhancements as needed

• Ensure basic security and best practices are followed

• (Optional) Help with SEO, analytics, or content management improvements

Required Skills & Experience

• Basic to intermediate experience with:

  • HTML, CSS, and JavaScript

  • At least one framework or CMS (e.g. WordPress, React, Vue, etc.)

• Understanding of responsive design and cross-browser compatibility

• Ability to work independently and communicate clearly

• A willingness to learn and contribute positively to a nonprofit environment

Nice to Have (Not Required)

• Experience with accessibility standards (WCAG)

• Familiarity with hosting platforms (e.g. Netlify, Vercel, AWS, etc.)

• UI/UX sensibility

• Prior volunteer or nonprofit experience

What You’ll Gain

• Hands-on experience working on a real production website

• The opportunity to make a tangible social impact

• A reference or recommendation upon successful contribution

• Portfolio material and professional development

• Flexible schedule and a supportive, mission-driven team

We’re looking for full stack developers to help us create a ground-breaking web app that promotes sustainable living.

You will play a major role in:

• developing the server-side logic;
• ensuring high performance and responsiveness;
• ensuring front-end optimization;
• designing and maintaining database schemas.  

What are we looking for?

Three years web development experience with working knowledge of Python and, preferably Django framework.  Ability to:

• Write clean, efficient, and maintainable code that powers the application's back-end logic;
• Integrate user-facing elements;
• Optimize components for maximum performance & scalability;
• Build & maintain reusable component libraries to ensure consistency.

Preferably with PWA experience. 

What difference will you make?

You will play a key role in delivering this innovative app and in ensuring it reduces carbon footprints, and, inspires and enables sustainable action across the population.

You will be at the forefront of bringing climate action into people’s homes across the UK, making sustainable living accessible and appealing to everyone – and driving real environmental impact.

THE OPPORTUNITY

Do you have an interest or experience in mental health care service design and delivery? Join us in supporting services in the Lambeth community as Chair of Mosaic Clubhouse!

This is a fantastic opportunity to use your senior leadership skills at a charity impacting the quality of life for so many in our community. You'll also work closely with our executive team while providing sound judgement for our Board.

Can you bring a great understanding of governance to our decision-making? If you are keen to act as an ambassador for a mental health charity, then we'd love to hear from you!

WHO IS MOSAIC CLUBHOUSE?

Mosaic Clubhouse is a unique, internationally renowned, mental health recovery community provider. We are right in the heart of Lambeth and wider south-east London, supporting the mental health system. We help over 400 Lambeth residents living with poor mental health each year through our work.

Mosaic people are not defined by their diagnosis but by their potential. They are our members, working side by side with staff to run every part of the Clubhouse. From reception to communications, café operations to fundraising, our model builds a sense of belonging.

WHAT MATTERS TO US

Our community reflects the heart of Brixton and Lambeth; diverse, creative, and resilient.

Mosaic runs on collaboration, not hierarchy. Our members both shape decisions and co-deliver our programmes and services. They also serve on our Board of Trustees, ensuring lived experience drives everything we do.

Our vision is for people, from all walks of life facing mental health challenges, to achieve their potential and feel respected.

IF YOU JOIN US…

You'll be joining us at an exciting time for Mosaic Clubhouse! We just celebrated our 30-year anniversary of proudly holding a positive reputation at the heart of our community.

As Chair, you'll lead on developing a new strategy to improve the mental wellbeing of our members, extending our reach to help more people.

Are you ready to guide us through this invigorating time in our history? This is a great opportunity to lead on our priorities over the coming years through a person-centred approach. 

WHO WE’RE LOOKING FOR

We are looking for someone who is motivated by our purpose and mission – to change the lives of people affected by poor mental health. You'll need to bring successful board leadership experience to ensure effective operation of our governance.

We are particularly looking for:

• effective decision-making in line with Charity Commission and International Clubhouse standards
• clear commitment to ensuring equity, diversity, and inclusion throughout our work.
• goals for financial sustainability and increased employment opportunities for our members

Please make sure you read our Candidate Information Pack before applying. It contains important details about the role and our organisation.

Don’t think you quite meet all the specifications? Please don’t count yourself out. We’d still love to learn more about your interest in joining Mosaic Clubhouse!

WHAT’S NEXT?

Eastside People is supporting Mosaic Clubhouse in the recruitment of this role. You can follow the link to apply today.

The closing date for applications is Mon 2nd March. Shortlisting interviews will take place shortly after. Shortlisted candidates will then have an interview with Mosaic Clubhouse shortly after this.

We acknowledge every application. You’ll always hear from us after taking the time to apply - we look forward to hearing from you!

We’re looking for trustees

We’re looking to recruit dynamic, committed and motivated people with professional skills and experience who are as passionate as we are about empowering individuals to work through and beyond their experience of sexual abuse.

Specific qualifications are not necessarily required and we welcome applicants with lived experience. A genuine interest in learning about our charity and our services within the local community is essential.

These trustees will help to form a new board dedicated to supporting the charity and contributing to the effective and quality governance of Trust House. You will play an active role in developing the strategic direction of the charity and provide guidance to ensure the charity continues to support anyone affected by rape or sexual abuse in the Thames Valley area.

We’re looking for frontend a web developer to help us create a groundbreaking web app that promotes sustainable living.

You will play a major role in implementing a series of design upgrades to improve the UX and ensure accessibility, browser compatibility and web standards. Your main task will be to convert design ideas into responsive HTML/CSS components.

What are we looking for?

UK based developers with experience of translating design files into clean, semantic HTML/CSS code and establishing component-based architecture. Ability to:

• Convert design mockups/wireframes into responsive HTML/CSS components;
• Build & maintain reusable component libraries to ensure consistency
• Collaborate with designers & developers to translate visual designs into functional code;
• Optimize components for maximum performance & scalability.

What difference will you make?

You will play a key role in delivering this groundbreaking app and in ensuring it reduces carbon footprints, and inspires and enables sustainable action across the population.

You will be at the forefront of bringing climate action into people’s homes across the UK, making sustainable living accessible and appealing to everyone – and driving real environmental impact.

Transparency International is a global movement sharing one vision: a world in which government politics, business, civil society and the daily lives of people are free of corruption.

Transparency International UK is the UK national chapter of this movement. Our work with the British government, parliamentarians, and the private sector plays a critical role in tackling corruption at home, addressing the UK’s global corruption footprint and helping multinational companies prevent corruption by operating with integrity. We are also home to two major global programmes tackling corruption in the Defence and Security sector and Global Health on behalf of the wider Transparency International movement.

We are currently looking for two trustees who can add to the diversity of our decision making. We are particularly looking for skills and experience in charity governance; strategic international programming; and the strategic use of big data and artificial intelligence. Your expertise may also include skills from lived experience of dealing with corruption, or that help us better understand Britain’s role in facilitating global corruption or ensuring across the UK that we adapt to the corruption risks in the devolved governance structures in the nations and regions.

If you are inspired by what we do and would like to contribute, we very much look forward to hearing from you.

More information on the role can be found in the ‘Recruitment Pack’ on our website.

Role of Trustees / Board members

The Board are principally accountable to members of TI-UK, the Charity Commission and the TI movement and they also ensure that the activities of the charitable company meet public benefit expectations. The employees are a key stakeholder group and the Board actively engages with them on governance matters and in sharing decisions taken.

The broad areas of the work of the Board include:

• Strategic direction, ensuring that we are responding to the changing external environment across programme areas
• Performance, monitoring the performance of the executive against strategic and operational plans; including programme delivery
• Assurance, contributing to the identification and monitoring of risk. Ensuring there are adequate short and longer term financial plans in place to deliver the strategy. Adhering to the highest standards of charity governance.

The skills and experience that the Board draw upon include:

• Anti-corruption expertise
• Government and business policy setting
• Legal / regulatory / financial / audit / risk
• Strategic international programming experience
• Fundraising / partnerships
• Marketing / public relations
• Use of big data and artificial intelligence
• People, including diversity and equality
• UK and international charity experience
• Board or non-executive experience in the private or third sector

The qualities that Trustees demonstrate include:

• Ensuring that delivery of the mission of the organisation is at the centre of all that is done
• Intelligent analysis, constructive questioning and challenge
• Collaborative teamwork
• Understanding and respect for the role of a non-executive
• Integrity and sound independent judgement.
• Commitment to evidence-based decision-making, which requires reading papers, gathering knowledge of TI-UK and the wider movement and willingness to speak one’s mind and listen to the views of others
• Acting as an advocate externally including fundraising and income generation opportunities that arise 
• Ability to build constructive relationships and engage at all levels, with other trustees, the Senior Leadership Team and employees as opportunities arise
• Willingness to act in the best interests of the charity.

The skills and experience we are looking for contribute to the diversity of the Board as a whole. We recognise that no candidate will have all this expertise or qualities and that you may have had less opportunity to demonstrate them. Your application should highlight where you see yourself in terms of meeting the various elements.

Appointment

The term of office is for three years. Reappointment is for a maximum of three terms (nine years cumulative). Board members are eligible for appointment/re-appointment by the members of TI-UK at their AGM.

This is a voluntary, unpaid role but all reasonable expenses are paid. As the movement has Chapters in more than 100 other countries, we are only able to appoint individuals who are permanently resident in the UK. 

Time Commitment

• The Board meets at least four times a year generally between 12 noon and 5:30pm on a weekday
• A day-long Trustee and Senior Leadership Team Away Day occurs each year
• Meetings are scheduled a year in advance to ensure maximum attendance
• Papers are available electronically one week before each meeting
• Board members are expected to be a member of at least one Committee (Finance, Risk & Audit, Research, GTNI (global programmes), or Nominations & Governance) with these meeting at least two times a year during working hours.
• Additional time will be required to be on hand for advice on an ad hoc basis either to the Board or the Senior Leadership Team and to attend occasional events.

Face-to-face Board meetings of all Trustees are encouraged and these are held at the TI-UK office in central London. Trustees can be based outside of London and contribute virtually.

Trustees are invited to attend supporter engagement and fundraising events as well as learning events. 

What the role offers

We recognise that this role can help secure non-financial rewards including contributing to the charitable sector and providing the role holder with opportunities to grow and develop their leadership aspirations and to enhance confidence as a Board member/Trustee.

Experience

It is not necessary to have previous board or committee experience, although applicants should have regard to the role description above. Where learning and development support may be required this can be highlighted in the application process.

Specific sector experience of Anti-Corruption and Bribery is not essential.

Diversity

The Board recognise that a broad range of perspectives, insights and challenge support effective leadership and good decision-making. Such diversity encompasses skills, experience, perspectives and characteristics. The Board seek to demonstrate, support and encourage an equal and inclusive leadership culture at TI-UK through combining the visible signs of diversity with those of thought and lived experience.

We welcome and encourage applications from people of all identities and backgrounds, particularly those that are under-represented. Diversity monitoring will be undertaken for all candidates.

Key Dates

• Application deadline: Monday 16 February
• Shortlisting/Selection: by Friday 27 February
• Panel Interviews: between 9 March – 27 March
• Selection decision: 10 April
• First Board Meeting: 21 May

How to apply

If you are interested in applying to be a Trustee, please provide:

• An up to date CV
• A supporting statement (maximum two pages) that outlines your interest in TI-UK and the Trustee role, and your fit against the information provided. Please also highlight any specific dates you are unable to attend a panel interview.
• A completed TI-UK Diversity Monitoring Form (link can be found in the Recruitment Pack on our website)

Please send your CV and supporting statement by midnight on Monday 16 February together with your diversity monitoring form.

If you would welcome an informal discussion with a Trustee in advance of your application, please be in touch via the Company Secretary.

Join the Wheels for All Volunteer Team – Help Us Make Cycling Inclusive for Everyone!  

Do you want to make a difference in your local community? Are you passionate about inclusion, wellbeing, and having fun outdoors? Join Wheels for All, a national charity making cycling accessible for disabled people and those with long-term health conditions. 

We believe everyone should experience the joy, freedom, and empowerment of cycling. Our inclusive cycling sessions are only possible thanks to a diverse team of dedicated volunteers—and that’s where you come in! 

 What You’ll Get Involved with: 

• Support people to use adapted cycles during sessions 

• Help with setting up and packing away equipment 

• Provide a friendly, welcoming environment for participants and families 

• Be part of a fun and supportive volunteer team 

Volunteer Benefits 

• Claim reasonable expenses in line with our Volunteer Expense Policy 

• Receive a Wheels for All branded uniform 

• Access volunteer training courses to support your development 

• Be part of an inspiring, positive, and supportive charity culture 

No experience? No problem! 

We provide full training, including disability awareness and safety, and ongoing support from our team and fellow volunteers. 

What are we looking for? 

• An approachable and friendly nature 

• Good interpersonal and communication skills 

• Empathy and an understanding of individual needs 

• Patience and an inclusive approach to engagement 

• Adaptability and flexibility in changing situations 

• A team-oriented attitude 

• Positivity, honesty, and integrity 

• Strong organisational skills and the ability to take initiative 

• Some cycling experience is helpful but not essential 

Why volunteer with us? 

“The best thing about volunteering is seeing the happy faces! The riders come back beaming—it’s amazing to be a part of that joy.” – Dave, Volunteer 

“People that aren’t normally able to get out cycling can come here and join in and enjoy the great outdoors. I really enjoy volunteering with Wheels for All because I can visibly see how the simple act of cycling brings a lot of happiness” - Vince, Volunteer 

You’ll Gain: 

• Confidence and new skills 

• Connections and friendships 

• Improved mental wellbeing 

• A chance to be part of a national movement for inclusive cycling 

• Recognition through social events, newsletters, and volunteer awards 

Join us—and help make cycling accessible for all!

We are looking for volunteers who can spend some time with our clients  in and around Central London, specifically Chelsea, Pimlico, Barnes, Tower Hamlets. and other areas.  Locations change often as new referrals come in, so if this is something that interests you, please get in touch and tell us where you are based as we may have other clients in your area. 

 Meetings are regular weekly or fortnightly, for at least 6 months although most of our volunteers stay involved for much longer than this, only because they enjoy what they do! 

Befriending is a simple way to make a positive difference to someone who spends a lot of time alone or is socially isolated.  Your gift of time and companionship will give them, and you, something to look forward to. As one of our volunteers once said,“this is an easy, very meaningful way to help someone and is immensely rewarding and fun!”  

Your meetings could be in the local community, having a chat in a coffee shop, visiting places of interest together, or in our client’s home.Our clients are older Scots, aged 60  plus who simply want to do the activities that most of us take for granted.

We provide training before you start, ongoing support once you are matched, out of pocket expenses, references, social events and newsletters. 

This could be the ideal opportunity  for you to gain practical experience of working with adults in a health and social care setting, or for anyonewho simply enjoys meeting new people and making their lives a little brighter. 

Please note, this is an unpaid voluntary role and applicants must be living in the London area. 

Please contact us for more information, and a very warm welcome!

Skills & characteristics required for befriending are:

• English speaking, clear communication for coversation
• Listening skills
• Friendly, warm and non-judgemental 
• Honest, reliable and committed
• Empathy 
• Understanding of the need to maintain confidentiality (covered in training) 

A DBS check will be processed  for successful applicants and two references are required. 

Are you passionate about Jesus and gospel outreach into London?

Are you looking for a rewarding opportunity to serve as a Trustee or as an Independent Sub-Committee Member?

Then London City Mission would like to hear from you!

London City Mission serves the church of London in sharing the love of God and the good news of Jesus Christ with the communities least likely to hear the Gospel.

One in three people don’t have a Christian friend to invite them to church, open a Bible with them, or tell them the good news of Jesus. We want to see that change. The poor areas of London are incredibly diverse, in fact London is the most ethnically diverse in the world, growing at over 100,000 people a year. The world has come to London – we long to see the Gospel taken to the world by working alongside churches to visit homes and go out into the streets of London with the good news of the Gospel.

Our monthly team gatherings are full of testimonies of how God is working amongst the communities least likely to hear the Gospel, and our deep conviction is that much more needs to be done – and can be done – at this urgent hour for London.

We are seeking to make up to five appointments; a mixture of Trustees (likely time commitment: 10-12 days a year) and Independent Sub-Committee Members (likely time commitment: 4 days a year). Individuals who bring expertise in one or more of the following areas:

Safeguarding – someone with safeguarding expertise who can provide strategic oversight, ensure robust policies and reporting procedures, and champion a culture of safety across the organisation.

HR - someone with HR expertise who can support organisational people practices, strengthen workforce policies, and provide strategic insight on recruitment, performance, and staff wellbeing.

Fundraising – someone with fundraising expertise who can guide income-generation strategy, strengthen donor relationships, and support LCM to diversify and grow its funding base.

Property – someone with professional property expertise who can advise on asset optimisation, and support strategic decisions regarding sales, leases, and maintenance.

Finance – most likely a qualified Accountant with strategic financial leadership skills and a passion to see resources deployed for Kingdom-purpose.

Through these roles the successful candidate will be able to make a difference in London for the salvation of souls and to the glory of God.

We appreciate the rich diversity of our Trustees, Sub-Committee Members and Staff and seek to create a culture where everyone develops and fulfils their potential. We recognise the immense value of different perspectives brought by those with varied backgrounds, characteristics and experiences. We particularly welcome applications from under-represented sections of the community (specifically in our context, individuals of Global Majority Heritage and those at an earlier stage of career).

In order to support greater diversity of experience and career stages, we encourage those earlier in their career to consider an Independent Sub-Committee Member role as a pathway to Trusteeship.

These posts are subject to an occupational requirement that the postholders are practising Christians under Part 1 of Schedule 9 to the Equality Act 2010.

We are seeking an enthusiastic volunteer to assist our Client Service Administrator on Reception in hosting our busy reception area and friendly waiting room. In this role, you will use your excellent interpersonal skills to welcome clients and visiting professionals and other volunteers to the Helen Bamber Foundation, making them feel comfortable, attending to any immediate needs they may have, assisting them with their queries and notifying clinicians and other staff of their arrival.

You will be at the heart of an exciting, team of experts working as a representative of the Helen Bamber Foundation and the first point of contact for our diverse range of clients and visitors.  You will be a self-motivating team player, organised, efficient and have a compassionate mind-set. 

Main tasks and activities

• Greeting clients and ensuring that clients are having their immediate needs met;
• Ensuring the reception is well-presented;
• Answering the phone and responding to a wide range of enquiries;
• Maintaining the shared Outlook calendar and co-ordinating room allocations;
• Ensuring the smooth running of the day-to-day activities;
• General office administration including: ordering of office supplies, entering data, filing and organising office supplies storage etc;
• Reception cover when needed.
• Handling reimbursement of expenses for clients and fellow volunteers

Skills and experience needed

• Excellent interpersonal and communication skills with a high standard of written and spoken English;
• Excellent telephone manner; Empathetic and understanding.
• Computer literate with experience of Microsoft packages;
• High attention to detail and accuracy;
• Punctual, reliable and self-motivated with a positive, ’can-do’ attitude;
• Ability to deal sensitively and in a warm, friendly and appropriate manner with clients who have specific needs;
• Ability to multi-task and prioritise tasks within a time-pressured environment;
• A high level of discretion and confidentiality given the sensitivity of the information and nature of the work;
• Understanding of, and commitment to, the objectives of the Helen Bamber Foundation.

What you will get out of the role:

• A better understanding of asylum seeker and refugee processes in the UK;
• Stronger administrative skills;
• An ability to multi-task between competing priorities;
• Experience of working with a multi-disciplinary team in a Human Rights charity;
• Ability to process large amounts of data and prioritise or categorise it;
• Ability to manage multiple busy calendars at the same time.

Inclusive Boards is pleased to be supporting Family Action in their search to appoint three new Trustees. 

About Family Action

Family Action supports people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Founded in 1869, the charity was providing services to children and families before the first aeroplane flew, before the first car was invented, even before it was first made compulsory for all primary age children to attend school. 

About the Trustee opportunities

Family Action is currently seeking three committed trustees to join the Board. We are particularly interested in hearing from candidates with experience in one or more of the following areas:

• Digital Marketing
• Investment
• Health & Social Care

The ideal candidate will have experience of the sector. It would also be an advantage if you had an interest in the provision of services to vulnerable people. 

You will join an energetic and active board who take pride in their support of this over 150-year-old charity, with approximately 175 services nationally.

​​​​​For more information please download the Candidate Information Pack.

Become a Remote Text Service Volunteer 

Self Injury Support has been supporting people affected by self-harm, trauma, and distress for almost 40 years. Our wonderful team of Listening Service Volunteers provide valuable, non-judgemental support that makes an important impact on the lives of those who contact us. 

We’re currently recruiting home-based remote volunteers across the UK for our text service, with the likelihood of the role extending to helpline support in the future, and to become part of our friendly, like-minded community. 

Our next training block will take place remotely over four days: 28th Feb, 1st March, 7th March & 8th March from 10am til 4pm each day. Please note that attendance on all four dates is required to complete the training.

Please carefully read the information below and fill in our short application form to apply. There are limited places available for this round of volunteer recruitment and training, so we recommend getting applications in as soon as possible and before 20th February. If you have any questions about the role, please contact our team, however please note that only applications through our online form will be considered and we are not accepting CV’s via email.

Why volunteer?  

• Develop valuable skills and knowledge in active listening, self-harm, trauma, mental health, and other related areas.  

• Meet supportive, like-minded peers on shift, as well as at our quarterly Volunteer Days where you'll receive additional relevant training.  

• Access support from our coordinators and volunteer team through supervision and reflective practice. 

• Develop a gentle, transformative approach to mental health that can be applied elsewhere in life. 

• Transform the lives of an often overlooked and misunderstood community. 

What's it like being a volunteer?  

When you join our team, you’ll take part in our four-day online training course. The training is an opportunity to meet new people and learn the valuable skills you’ll take with you into the work.  

Working on the service, you’ll answer calls, texts and emails from people impacted by self-harm and offer them confidential, emotional support to understand their own experiences and make decisions that are right for them. 

Every quarter, you’ll meet a group of your peers to discuss volunteering and have a safe and confidential space to reflect on the work. 

Who can volunteer?  

We welcome volunteers of all backgrounds and life experiences. You may have your own experiences of self-harm or mental health challenges or be keen to learn more about how to support others through these experiences.  

You don’t need previous listening or counselling experience, just an open mind, a commitment to the role, and a willingness to learn.  

We're looking for anyone who wants to offer meaningful support, who can listen with empathy and an understanding that everyone’s situation is unique. We're keen to recruit volunteers who are flexible, adaptable, and open to new learning experiences.  

What happens now?  

After you submit the short form, we'll get in touch to arrange a chat if we feel you'd be the right fit for our services. Due to a high number of applications and limited resources, we are unable to provide feedback and may only be able to respond if your application is successful. There are only 8 places available and we won’t be able to recruit everyone that applies, but do follow us on LinkedIn to look out for future training opportunities later this year.

Practical details:  

• An Enhanced Disclosure Barring Service (DBS) check will be required for this role, which will be paid for by Self Injury Support.  

• We ask that volunteers commit to a year on the service after completion of training. If you're looking for a shorter commitment, this may not be the role for you. 

• You'll require access to a laptop, internet and an uninterrupted space during training and all the shifts you attend with us. 

• You must be available on the training dates mentioned above, and available for one evening shift per week on Tuesdays, Wednesdays or Fridays.