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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
About you
Experience & skills you will gain
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
About you
Experience & skills you will gain
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Journalist – Supercharge Your CV with KUWFC!
Are you ready to capture the drama, passion, and power of women’s football? Kenningwell United Women’s Football Club (KUWFC) isn’t just a team—it’s a movement. As a dynamic, non-profit club competing in National League Tier 7, KUWFC is dedicated to making football accessible to women of every background, championing inclusion, wellbeing, and community engagement.
Why Volunteer as a Journalist with KUWFC?
Tell the stories of South London’s rising stars and the trailblazing women who are changing the game
Work alongside ex-Chelsea professionals, and connect with elite clubs like Crystal Palace and London City Lionesses (National Super League)
Gain hands-on experience with cutting-edge sports tech and analytics** (Kubios and Elite HRV systems)—add depth to your reporting and CV
-Build your network in the world of football and media
-Receive professional references and enhance your CV for future journalism, media, or sports roles
At KUWFC, you’ll be embedded in a fast-paced, ambitious club where every match, every training session, and every player has a story. Capture our triumphs, document our journey, and help inspire the next generation of female footballers.
Who We’re Looking For
- Students or recent graduates in journalism, media, sports reporting, or related fields
- Creative, enthusiastic storytellers with a passion for women’s football and community sport
- Confident communicators, eager to learn and grow
- Able to volunteer up to 3 hours per week (flexible around your schedule)
What You’ll Get:
- Flexible volunteering that fits your studies and life
- A supportive, welcoming club environment
- Real-world experience in sports journalism and media
- References and portfolio pieces to launch your career
- The chance to be part of a vibrant, growing women’s football community
Ready to join the front lines of women’s football and make your voice heard?
Email us a brief note about your experience and your CV!
Kenningwell United WFC welcomes volunteers from all backgrounds. Help us tell our story—and inspire the next generation!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At One Degree, our mentors, ambassadors, and teachers are more than just volunteers—they’re lifelines for students often overlooked in their schools and communities. By offering direction, encouragement, and a sense of possibility, our volunteers transform lives while experiencing the profound reward of making a real, tangible impact.
Most of our mentors are young professionals, bringing passion, patience, and empathy to help GCSE/Year 11 students (ages 15–16) navigate their challenges. These volunteers serve as role models, guiding students who might otherwise feel left behind toward brighter futures.
To foster meaningful connections and provide continuity, we ask volunteers to commit to at least three in-person or online sessions per year. This ensures students build trust and form bonds with the people dedicated to helping them succeed.
Join us and be the difference that changes a life.
What time commitments are required?
Preparation
Total time needed to become a mentor – approximately 2.5 hours
Mentoring
Total time needed to be a mentor – flexible
What it takes
Anyone who meets the following criteria is welcome to apply:
Important Note! You do NOT need exceptional skills in Maths or English, or previous mentoring or teaching experience to be a One Degree mentor.
What’s in it for you
Our innovative online version of our Saturday programme combines group and 1-on-1 support via our custom-built online network.
We now offer 7-day-a-week mentoring for our GCSE students and programme alumni:
The client requests no contact from agencies or media sales.