Volunteer roles in West byfleet

As part of the Government led Gommunities for Afghans programme, we are looking to recruit individuals or groups (UK BASED ONLY) to make up a team of 6 volunteers to support an Afghan family - you could be friends, neighbours, colleagues, faith groups, veterans, or community organisations are welcome.

We are currently focussed on supporting families across Wales, West Midlands and Scotland but be keen to support elsewhere geographically where possible.  With this in mind, you may live in these areas, but we are also delighted to bring volunteers together remotely to support a family. 

You will be at the heart of this programme. It is a rewarding opportunity to make a real difference!

The Communities for Afghans programme is a community-led Government initiative supporting families as they rebuild their lives in the UK. It is a Government-approved scheme that enables local people to welcome Afghan refugee famiklies into their community. Volunteers will be supported by us to find housing for a family, provide practical and emotional support enabling them to settle into daily life and feel a genuine sense of belonging in the community.

How community sponsorship work

1. Form a Sponsor Group Create a team of six or more volunteers — friends, neighbours, colleagues, faith groups, veterans, or community organisations.
2. Training & Ongoing Support Our partners provide full training, so your group feels confident and well prepared. This simple, practical training is offered before you begin and continues throughout the sponsorship journey.
3. Identify Suitable Housing With our guidance, your group helps find long-term accommodation. We then match an Afghan family of the appropriate size and ensure the property is suitable and affordable. Government funding is available for rent deposits and related costs.
4. Welcome & Support the Family Volunteers help the family register with schools, healthcare, benefits, and local services, while introducing them to the community and supporting them as they adjust to life in the UK.
5. Be the Local Point of Contact You act as the family’s trusted guide, helping them navigate the area, understand local systems, and access opportunities that only residents truly know.
6. Commit for Three Years Sponsor groups support the family for three years, providing consistency as they grow in independence, confidence, and resilience.

Why Your Support Matters

Volunteering through Community Sponsorship is a powerful act of solidarity. You are not only helping one family — you are strengthening your entire community.

Your support helps families: 

• Rebuild their lives in safety and dignity
• Access education, healthcare, and employment
• Learn English and integrate into the community
• Become confident and independent

And your community benefits:

• Stronger local connections
• Celebrated diversity
• Practical meaningful humanitarian action

NOTE: THIS IS A VOLUNTEERING ROLE

Job Purpose:

To support the Founder in translating vision into a structured, scalable, and executable business model. The role will focus on shaping strategy, building operational systems, and ensuring effective execution across the organisation during its early-stage growt

About the role:

This is a founding-level, hands-on strategic role within an early-stage CIC and academy. The Business Consultant will work closely with the Founder to define the organisation’s direction, establish operational foundations, and support team growth.

You will not only advise but actively build — creating systems, structures, and strategies that enable sustainable growth and long-term impact. This role is suited to someone who thrives in fast-moving environments and wants to play a key role in building a purpose-driven organisation from the ground up.

Experience Qualification and Requirements

• Experience in business consulting, operations, or startup growth
• Ability to translate vision into execution
• Strong organisational and problem-solving skills
• Proactive, solution-focused mindset
• Comfortable working in a fast-paced, early-stage environment
• Passion for community impact and cultural change
• Confidence to challenge ideas and contribute strategic insight
• Experience in building systems, workflows, or organisational structures (desirable)

Main Responsibilities/ Key Duties

1. Business Strategy & Structure

• Translate vision into a clear, executable business model
• Define organisational structure
• Develop short, mid, and long-term strategic plans
• Identify revenue pathways and sustainability models

2. Systems & Operations

• Build and implement scalable systems and workflows
• Introduce tools and processes to improve team efficiency
• Create and document SOPs (Standard Operating Procedures)
• Improve internal communication and execution structures

3. Team Building & Hiring

• Design the organisational hierarchy
• Identify key roles required for growth
• Support recruitment of volunteers and future paid staff
• Contribute to building a high-performance, aligned team culture

4. Founder Support & Execution

• Act as a strategic sounding board to the Founder
• Bring structure to ideas and ensure follow-through
• Hold leadership accountable to timelines and deliverables
• Support decision-making with logic, data, and strategic insight

Additional Notes

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive data or detailed reporting
• Are seeking immediate paid employment
• Are uncomfortable applying analysis to strategic decisions

Important to be clear:

• This is a volunteer role during the CIC’s build phase
• It carries real responsibility for data integrity and donor relations

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:
Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word

This role is about building, not observing.

If you understand that:

• Strategy without execution is ineffective
• Structure creates freedom and scalability
• Strong systems enable meaningful impact
• Leadership requires accountability and clarity
• Building something real requires challenge, ownership, and vision

Then you understand what this role stands for.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help cats. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• planning fundraising events and activities like cake sales, quiz nights and barn dances
• providing the treasurer with information on funds raised from fundraising events
• encouraging and promoting a professional image of Cats Protection 
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

We’re looking for a Treasurer to join our Board of Trustees. Everyone deserves a safe, clean, dignified place to call home. Join us, and help end housing poverty.

• Role: Treasurer / Trustee. In addition to the specific responsibilities stated below, you will assume all the usual duties of a Trustee.

• Volunteer: Trustees are volunteers. The role is not paid, however reasonable expenses may be claimed e.g. local travel.

• Time: Three year term, with annual review. Estimated 0.5-2 days per month, including attending six Board meetings per year. You may also be a sub-committee member and attend specific meetings.

• Location: Remote

ROLE OVERVIEW

The role involves monitoring the financial administration of the charity and reporting to the Board at regular intervals on its state of financial health. The Treasurer will assist the team in setting AzuKo’s strategy, support AzuKo’s staff and ensure all financial affairs are legal, constitutional and within accepted accounting practice.

RESPONSIBILITIES

• Ensure there is financial stability with effective and efficient administration

• Monitor and report on the financial health of the charity (balance sheet, cash flow, fundraising performance etc) at Trustee meetings

• Prepare and process payroll for employees

• Oversee production of financial reports / returns, accounts and audits

• Ensure proper records are kept and effective financial procedures are in place

• Participate in other tasks as arise from time to time, such as interviewing new Trustees, helping with fundraising events

• Act as an ambassador for our cause and for AzuKo

QUALITIES

Essential

• Proven ability to communicate financial information

• Analytical and evaluation skills, demonstrating good judgement

• Competent IT and spreadsheet skills

• Experience of payroll and accounting systems

• Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship

Desirable

• Qualified accountant with demonstrated commercial awareness

• Knowledge the charities Statement of Recommended Practice (SORP)

WHO ARE WE LOOKING FOR?

We expect all team members to share our values. All AzuKo trustees are active in advocating, fundraising and networking.

THE IMPACT OF THIS ROLE

Our work supports the homeless, landless and those living in housing poverty. Contributing to AzuKo means building a fairer world for all.

WHY BE A TRUSTEE

As a small charity AzuKo recognises the great work, time and commitment of our Board. This position is an opportunity to:

• Give back to a charity that is dedicated to creating positive impact

• Enhance your CV and open doors to new career paths

• Make a difference to those in need

• Learn about the strategy side of charities

• Utilise your experience and skills within the voluntary sector

• Work with an interesting team from diverse backgrounds

HOW TO APPLY

Application is by CV and supporting statement outlining the reasons for your interest in this Treasurer role. Submit your application via our website.

• Application deadline: Rolling
• Interviews via telephone and Zoom

AzuKo is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of race, sex, disability, religious belief, sexual orientation or age. We value and respect all differences in people (seen and unseen).

We're looking for a Stalls Assistant Manager to help us to deliver an engaging and diverse stalls area at our flagship event, ensuring that the stalls area is a valuable and enriching experience for stallholders and attendees.

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Ideal time commitment: approx. 5-10 hours per month; flexible. This is likely to increase on the approach to an event. 

Location: remote/ home based, in-person attendance at events is desirable

Supported/ supervised by: the Stalls Manager, also working closely with volunteers in the Events team

Bi Pride UK’s mission is to create spaces where people who experience attraction beyond gender can be freely visible and celebrate themselves and their identities. It’s not enough to be ‘welcome’ at Pride. We make up a very large proportion of the queer community – the 2021 Census actually shows we’re half of the community – and we deserve to be visible and celebrated in our own right.

There are many ways to make this happen, and we work in many ways to bring this change about:

• Outreach work with other Prides, LGBTQ+ organisations and bi organisations – our consultation work with local Prides, the UK Pride Organisers Network and local and national LGBTQ+ organisations works in a tailored way to make sure that bi inclusion is a top priority and is being done well

• Organising a high-profile annual Bi Pride event – from September 2019, Bi Pride UK made history with the largest ever gathering of bi people recorded. A performance stage, a panel stage, stall village, street food, and over 1,300 attendees. After going virtual with the BiFi Festival for 2020 due to Covid-19 and running a virtual Pride event in 2021, we came back in person in 2022 with a hybrid event, and have been running the event in this format ever since

• Building a strong online and virtual community – just as important as the rest of our work is making sure that people hear about it! People need to know what resources and spaces exist for them, and how they can connect with other people like them

The role:

The Events team at Bi Pride UK is one of the core operational teams within the charity. The team handles programming, production and execution of our events, including our annual flagship Bi Pride event, which holds the record for the largest Bi Pride event in the world. This role will sit within the Stalls sub-team, who are responsible for organising the stalls area within Bi Pride UK’s events; a space which hosts stalls from bi+ community groups, LGBTQ+ charities, small businesses and other fantastic organisations.

The Stalls Assistant Manager will support the Stalls Manager on the planning and delivery of the Stalls area at Bi Pride UK’s events. This role will work collaboratively with the other Stalls Assistant Managers, and support the “on-the-day” volunteers at our events.  The holder of this role will work to maximise engagement in the stalls area and ensure that the stalls area is a valuable and enriching experience for all involved.

Key tasks of this role will include: 

• Working closely with the Stalls Manager, as well as volunteers across the charity, to deliver a stalls area that meets the charity’s vision;

• Supporting the Stalls Manager to recruit a diverse range of stalls, contributing to assessments of each stall holder’s suitability/ reputational risk against the aims and objectives of Bi Pride UK;

• Overseeing the completion of stall holder contracts, receipt of invoices and other relevant documentation, including accurate record keeping and storage of such documents;

• Supporting the Stalls Manager to organise the logistics for the stalls area (including layout, arrival times and access to resources such as plug sockets, etc.);

• Assisting the smooth delivery of the stalls area at the event, including guiding on-the-day event volunteers to carry out their tasks; 

• Maintaining positive relationships and facilitating effective communication with prospective stall holders, confirmed stall holders, volunteers, the venue, and any other relevant stakeholders;

• Working with the Access & Inclusion team and the Accessibility Consultant to implement their recommendations and ensure the I Am Proud Stage meets a high standard of accessibility. 

Our team volunteers remotely from anywhere in the UK, with some travel required occasionally (primarily for our flagship Pride event in London in August). All reasonable expenses incurred are reimbursed, including travel, lunch at away days and other all day events, and some childcare costs if required. The successful candidate will be invited to fortnightly Events team meetings on Wednesday evening via conference call, in addition to Stalls sub-team meetings which will be scheduled in line with the team’s best availability. 

Volunteer specification:

• Interest and passion for tackling discrimination against and improving the visibility of people in the UK attracted to more than one gender;

• An understanding of the needs of people and communities in the UK attracted beyond gender;

• Commitment to the aims and objectives of Bi Pride UK;

• Experience of delivering stalls-based events (preferable but not essential);

• Understanding of organising event logistics (e.g. venue layout, timings, resources) and some awareness of relevant health and safety and risk management measures;

• Ability to handle documentation and accurate record keeping in a manner which adheres to confidentiality and GDPR requirements;

• Strong interpersonal skills and the ability to build effective working relationships with volunteers at all levels within the organisation, as well as with external contributors (for example, stall holders);

• Excellent IT skills (for example, Google Workspace applications);

• Excellent written and oral communication skills;

• Meticulous attention to detail;

• Strong team player, with the ability to self-motivate when working remotely;

• Availability on Saturday 29th August 2026 to support delivery of Bi Pride’s flagship event in London.

The position is open to anyone over the age of 18, who is based in the UK. We welcome applicants from all backgrounds, especially minority groups such as applicants of colour, trans and non-binary applicants and disabled and/ or neurodivergent applicants. Bi Pride UK is aware of the barriers that can be faced in gaining traditional work experience, particularly for global majority, disabled and/ or neurodivergent and trans people. We will give weight to this and encourage people when applying to consider caring responsibilities, including parenthood, volunteering, and other non-paid experiences and responsibilities when making their application.

Are you interested in helping to save wildlife? We are Swan Lifeline, based on Cuckoo Weir Island in Eton Berkshire, and our mission is to rescue, rehabilitate and release sick and injured waterfowl.

We’re dependant on Volunteers and offer a very rewarding experience where you will learn lots and share amazing experiences as we transform lives. This volunteering role involves attending waterfowl who need rescuing and/or transporting to our site in Eton. 

We’re looking for 2 types of specialist Volunteers: You could do either or both.

Rescuer (Home based): Rescuing swans and other waterfowl from home. You’ll only do simple rescues to start with i.e. moving a swan from a garden or road etc. (beginners will not be asked to attend water-based rescues). Requires confidence handling large birds (full training given) and a good level of physical fitness. We will set you up with equipment.

Driver: Collecting waterfowl (usually ducklings, cygnets, geese etc.) and dropping them to our site or transporting birds to a different rescue centre.

We do have a few requirements for the Rescue and Driver Volunteer role:

· You live no more than 50 miles radius from postcode SL4 6SS

· You have a full, clean driving license and your own vehicle

· You can work independently once fully trained (full training given at our site in Eton)

· Are over the age of 18 (sadly, our insurance doesn’t cover Minors)

· You have a passion for Swans and are comfortable (after training) handling large birds

· You are willing to join the WhatsApp group that we use to communicate. We post rescues and collections to the WA group, and we ask you to respond if you are able to go. There is no obligation to respond or attend if you are unable.

Are you interested in helping to save wildlife? We are Swan Lifeline, based on Cuckoo Weir Island in Eton Berkshire, and our mission is to rescue, rehabilitate and release sick and injured waterfowl.

We’re dependant on Volunteers to manage our site operation and offer a very rewarding experience where you will learn lots and share amazing experiences as we transform lives. The work includes cleaning indoor and outdoor enclosures, food prep & feeding, site maintenance and assisting with rescues (if you are interested).

We do have a few simple requirements for the on-site team Volunteer role:

· You have a passion for Swans and helping wildlife.

· You make a regular commitment that fits with our shift system (ideally once a week but a minimum of 2 half days a month)

· You can work hard (active physical work), as part of a team.

· You can work independently once fully trained (full training will be given)

· Are over the age of 18 (sadly, our insurance doesn’t cover Minors).

We are also very interested in Volunteers who can offer time at weekends, and people who could do an early evening shift in the months of July & August when we’re especially busy.

We are looking for a Volunteer Investigative Journalist to research, uncover, and report stories that align with our mission. This role is ideal for students, hobbyists, career changers, or those with lived experience who want to tell stories about social injustice, trauma, and community issues.

You will work closely with the Volunteer Editorial Lead, who will guide editing, fact-checking, and narrative development, ensuring every story is polished and impactful.
 
Key Responsibilities
Story Research
•        Identify potential stories related to CSA awareness, safeguarding, survivor experiences, or systemic issues
•        Conduct responsible research to verify facts and context
•        Identify individuals or sources willing to share their story
Interviews & Story Development
•        Conduct interviews via online platforms or in person where appropriate
•        Develop stories in a respectful, trauma-informed way
•        Work with the editorial lead to shape stories into publishable content
Ethical Journalism
•        Prioritise consent, confidentiality, and safeguarding
•        Ensure stories are handled with care and sensitivity
•        Protect the dignity and safety of individuals sharing their experiences
Reporting Output
•        Aim to produce one story per month or at an agreed pace
 
Types of Stories We Encourage
Stories may include:
•        Survivor journeys and recovery stories
•        Community awareness and prevention efforts
•        Failures or gaps in safeguarding systems from whistleblowers, retired professionals, etc
•        Advocacy work and survivor support initiatives
•        Cultural or societal issues surrounding abuse disclosure
•        Investigative pieces highlighting systemic concerns
The focus should always remain respectful, responsible, and survivor-centred.
 
Skills & Experience (Helpful but Not Required)
We welcome individuals at beginner to intermediate to expert level who are eager to continuous learning.
Helpful experience includes:
•        Journalism, media, or writing experience
•        Interviewing and research skills
•        Interest in investigative storytelling
•        Podcasting, documentary, or narrative journalism
•        Academic study in journalism, sociology, criminology, psychology, or law
Lived experience and a passion for truth-telling and social awareness are highly valued.
 
Personal Qualities
We are looking for volunteers who are:
•        Curious and thoughtful researchers
•        Compassionate and respectful listeners
•        Ethical in handling sensitive topics
•        Comfortable speaking with people about difficult experiences
•        Committed to responsible storytelling
Because this role involves sensitive subject matter, emotional maturity and ethical awareness are essential.
 
Working Arrangement
This role is remote and flexible.
Volunteers may:
•        Conduct interviews online from anywhere in the world
•        Investigate stories within their local communities
•        Work independently while receiving editorial guidance
This allows volunteers to pursue stories within their own environment or network.
 
What You Will Gain
•        Real investigative journalism experience
•        Opportunity to build a portfolio of meaningful stories 
•        Opportunity to apply for paid positions once C.I.C grows
•        Mentorship and editorial guidance
•        Experience working with a mission-driven C.I.C
•        Opportunity to contribute to awareness and social impact
 
Important Note
Due to the sensitive nature of the subject matter, all stories must be handled with:
•        Full consent from participants
•        Respect for confidentiality
•        Survivor-centred ethics
Tell My Truth & Shame the Devil C.I.C. prioritises dignity, safety, and responsible storytelling in all work we publish.
 
How to Apply
Please send:
•        A short introduction about yourself
•        Your interest in investigative storytelling
•        Any writing, research, or media work (if available)

Students, early-career journalists, and individuals with lived experience are strongly encouraged to apply.

PUBLICITY & MARKETING VOLUNTEER

Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Publicity & Marketing volunteers play an essential role in publicising and raising awareness of their local branch’s activities.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Collecting case studies from the clients we help

• Writing stories for the local press

• Distributing literature

• Arranging talks

• Working with the Central Team to promote panel activities

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Confident using Microsoft Office, the internet and email

• Confident using social media platforms

• Warm, approachable and confident to engage with clients to gather their story

• Able to follow REMAP policies and procedures

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• A commitment to our values

You’ll also need to complete the induction checklist and some online training.

If it works better for you, there’s a possibility this role could be done remotely.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Do you want to make a real impact on the lives of vulnerable individuals in your community?

We are looking for Client Support Volunteers to assist in the Garden alongside our horticulturists in the supervision of our adult clients and teenagers with a variety of disabilities.

Our volunteers work in the garden with clients, helping them with various tasks such as planting, harvesting, pruning and mowing to name a few, under the guidance of our team of horticulturists. 

As well as general gardening work you will be assisting our clients, both children and adults with the opportunity to achieve a qualification in horticulture.

Other tasks our volunteers help with include general garden maintenance, DIY tasks or craft/cookery activities.

No gardening experience is required, just the ability to get along with others and muck in! This can be a great stepping stone to further education or work opportunities.

At present, we are looking for Volunteers who can offer a regular weekly commitment.

Join our friendly team, working alongside our horticulturists supporting adults and teenagers with a range of challenges or disabilities.

About Us

Focus Surrey runs a Saturday Club for autistic children aged 3 to 16. We provide a fun, supportive and child-centred environment where children develop communication, social interaction and early learning skills through play, guided by the principles of Applied Behaviour Analysis (ABA). Sessions are led by experienced practitioners, including Board Certified Behaviour Analysts (BCBAs).

We are recruiting volunteers to join our Saturday Club and support autistic children through play-based activities. This is a great work experience opportunity for students and individuals who are interested in developing their understanding of children with disabilities and gaining meaningful experience in psychology, SEN, education, therapy or related fields. The role supports early career development by offering practical experience in a structured and supportive setting where volunteers can build foundational skills confidence and understanding

The Role

As a Volunteer Play Assistant, you will support autistic children during structured and creative play activities, helping them build communication, social interaction and confidence in a positive and inclusive environment. You will work with qualified practitioners, gaining direct experience using evidence-based approaches such as ABA in practice, while receiving ongoing support and guidance throughout the sessions.

Volunteers are allocated a specific child based on their experience and interests, allowing you to build consistency and rapport over time. The role involves active engagement with children, responding to individual needs, and contributing positively to a collaborative and supportive team environment.

What You’ll Gain

· Hands-on experience supporting autistic children in a real-world SEN setting

· Practical exposure to Applied Behaviour Analysis (ABA) in practice

· Experience working alongside qualified practitioners and gaining support and guidance

· Development of transferable skills including communication, teamwork and behaviour support

· Increased confidence working with children with diverse needs

· Enhanced DBS check provided

Commitment and Timing

The club will run for 12 Saturdays between February 21st to May 23rd, 2026, from 9am to 4pm each day. Volunteers are encouraged to commit to the majority of the term to ensure consistency for the children and to gain the most from the experience.

Location

The club is based at Merton College in Morden. The venue is a five-minute walk from Morden South Station and is also accessible by bus routes 80, 93, and 154.

About The Big House

The Big House Multibank exists to improve lives and build a more sustainable Scotland by reducing waste, maximising resources, and supporting families facing hardship. We do this by redistributing surplus goods from corporate partners to frontline organisations, schools, social workers, health visitors and community groups who support families in crisis.

Based in Fife, with satellite hubs in Dundee, Perth and Edinburgh, and expanding across Scotland, we combine environmental action, social justice and community partnership to tackle poverty, reduce pollution and strengthen local support systems.

Our work supports families to stay together, children to thrive, and communities to flourish while diverting significant volumes of surplus goods from landfill.

Our Ambition
Our 2026 Business Plan sets out an ambitious growth agenda, including: 

• Doubling the volume of goods distributed 
• Expanding into the Glasgow City Region 
• Introducing digital inventory and tracking systems 
• Embedding wrap-around care pathways for families 

Strengthening our circular economy and environmental impact 

Increasing fundraising, communications and corporate partnerships 

To deliver this, we are strengthening our Board to ensure excellent governance, strategic leadership, and a clear focus on impact, purpose and people. 

Purpose of the Role

To provide strategic leadership and governance, ensuring The Big House fulfils its charitable objectives, operates effectively, and remains sustainable, accountable and impactful.

Key Responsibilities

• Set and uphold the strategic direction of the charity
• Ensure legal, regulatory and financial compliance
• Provide oversight of risk, safeguarding and organisational performance
• Support and challenge the executive team constructively
• Act as an ambassador and advocate for The Big House

Legal Duties

Trustees share collective responsibility for:

• Acting in the best interests of the charity
• Managing resources responsibly
• Ensuring accountability and transparency
• Complying with charity law and governance best practice

Skills & Experience We Are Seeking 

We are seeking individuals with senior-level expertise in one or more of the following areas: 

• Safeguarding & Social Care - senior experience in social work, education, health, early years or family support services, with strong safeguarding expertise. 
• Supply Chain, Logistics & Warehousing - experience in logistics, operations, warehousing, fulfilment, or supply chain transformation. 
• Digital Transformation & Data Governance - experience delivering digital systems, data governance, cyber security or operational technology. 
• Circular Economy & Environmental Leadership - background in sustainability, reuse, recycling, environmental strategy or circular economy innovation. 
• Corporate Retail, FMCG & Surplus Partnerships - senior experience within retail, manufacturing or FMCG, particularly in surplus, ESG or supply chain partnerships. 
• Social Enterprise & Scale-Up Leadership - experience growing mission-led organisations, trading models or hybrid charities. 

We also welcome candidates with strengths in: 

• Finance, audit and risk 
• Fundraising and philanthropy 
• Communications, brand and public affairs 

We are seeking Trustees who demonstrate: 

• Strategic thinking and sound judgement 
• Strong interpersonal and communication skills 
• Integrity, empathy and emotional intelligence 
• Commitment to social justice and environmental sustainability 
• Willingness to contribute time, expertise and energy 
• Ability to challenge constructively and support collaboratively 

We particularly welcome applications from individuals who: 

• Bring lived experience of poverty or inequality 
• Are underrepresented in charity governance 
• Are at an earlier stage of their Board career 

Timeline: 

• We are recruiting Trustees on a rolling basis to allow flexibility and to ensure we appoint the right people at the right time as the organisation continues to grow. 
• Applications will be reviewed as they are received, with interviews scheduled throughout the year. 
• Appointments will be made on a rolling basis, with new Trustees formally ratified at the next appropriate Board meeting or Annual General Meeting (AGM), in line with our constitution. 
• While we anticipate a number of appointments during 2026, we encourage early applications and expressions of interest at any point. 

For more information, please download the job description attached in this advert. 

The Role - Volunteer Operations Coordinator

Job Purpose:

At Tell My Truth and Shame the Devil C.I.C., our work depends on clarity, coordination and consistency. Operations are not just processes; they are the structure that enables people, programmes and purpose to function effectively. 

The Operations Coordinator ensures that organisational activity is aligned, visible and executed efficiently in line with the organisation’s mission, safeguarding responsibilities and growth.

You will play a key role in connecting teams, workflows and systems ensuring that day-to-day operations are coordinated, accountable and sustainable as the C.I.C grow.

This is not a purely administrative role. It is coordination-driven, systems-focused and central to how the organisation delivers impact behind the scenes.

This role exists to:

• Support the coordination and execution of day-to-day organisational activities 
• Translate organisational priorities into structured, actionable workflows 
• Maintain and improve systems that support operational efficiency and team alignment 
• Monitor progress, identify gaps and ensure timely follow-through across functions 
• Support compliance with safeguarding and organisational policies 
• Ensure consistency, documentation and scalability across operational processes 

You are the link between teams, systems, execution and organisational visibility.

About the role:

To provide operational coordination, execution support and oversight of day-to-day organisational activities ensuring that work is effectively implemented, tracked and aligned with the C.I.C’s mission and safeguarding values.

The Operations Coordinator ensures that work happens effectively, while the Operations Analyst ensures that work happens efficiently. Both roles are complementary: one drives execution, the other drives improvement.

Why This Role Matters

Strong operational coordination:

• Ensures that tasks, projects and priorities are clearly organised and executed effectively 
• Maintains safeguarding, compliance and ethical standards across all activities 
• Creates visibility of who is doing what across the organisation 
• Builds structured workflows that reduce confusion and duplication 
• Strengthens the organisation’s ability to deliver consistently and grow sustainably 

Without this role, organisational activity can become fragmented, unclear and difficult to manage. With it, the organisation operates with clarity, structure and confidence—ensuring that work is delivered effectively and aligned with its purpose.

Experience Qualification and Requirements

Technical & Operational Skills

Strong proficiency in:

• Google Workspace (Docs, Sheets) / Microsoft Office (especially Excel) 
• Project, task and workflow management tools 
• Operational and coordination systems (e.g., HubSpot, Salesforce or similar platforms) 
• Ability to organise, track and maintain accurate operational data 

Coordination & Execution Skills

• Strong coordination and organisational ability across multiple activities 
• Ability to manage competing priorities and ensure timely delivery 
• High attention to detail with consistent follow-through 
• Ability to translate plans into clear, actionable steps 

Problem-Solving & Judgment

• Strong practical problem-solving skills 
• Ability to identify issues, gaps and inefficiencies in workflows 
• Sound judgment in escalation and decision-making 
• Ability to adapt quickly in a fast-moving operational environment 

Communication & Collaboration

• Excellent written and verbal communication skills 
• Ability to communicate clearly across teams and functions 
• Strong stakeholder management and cross-team collaboration 
• Ability to provide clear updates on progress, tasks and outcomes 

Organisational Awareness

• Strong understanding of how teams, workflows and priorities interact 
• Ability to think in terms of systems, coordination and execution 
• Awareness of operational dependencies and team alignment 

Professional Attributes

• Professionalism, discretion and reliability 
• Strong sense of accountability and ownership 
• Ability to maintain structure, consistency and confidentiality 

Qualifications

• Bachelor’s degree in Business Administration, Management or a related field (or equivalent practical experience) 
• Experience in operations, administration, coordination or similar roles (preferred) 
• Experience working within structured teams or multi-functional environments 

Preferred Background

• Operations 
• Business Administration 
• Project Coordination or related fields 

Preferred Experience

• Operations coordination or administrative support roles 
• Project or task tracking 
• Workflow or process coordination 
• Experience working in remote or volunteer-based organisations (advantageous)

Main Responsibilities/ Key Duties

Core Objectives:

• Ensure effective coordination and execution of day-to-day organisational activities 
• Maintain clear visibility of tasks, responsibilities and progress across all teams 
• Support timely delivery of projects, priorities and organisational goals 
• Strengthen accountability, communication and operational consistency 
• Enable smooth workflow execution across functions

1. Operational Coordination & Execution

• Coordinate and oversee daily operational activities across teams 
• Ensure tasks, projects and priorities are clearly assigned and executed on time 
• Translate organisational plans into structured, actionable workflows 
• Maintain momentum and continuity across ongoing activities 

2. Task Tracking & Progress Monitoring

• Track deliverables and monitor progress across teams and functions 
• Maintain centralised trackers (e.g., Google Sheets, project tools) 
• Follow up on action points to ensure completion and accountability 
• Ensure all task updates are accurate, visible and up to date 

3. Communication & Alignment

• Facilitate clear, consistent communication across departments 
• Act as a central coordination point between teams and leadership 
• Ensure alignment between priorities, timelines and deliverables 
• Provide structured updates on progress, risks and outcomes 

4. Meetings & Coordination Support

• Organise and support operational meetings across teams 
• Prepare agendas, capture notes and track action points 
• Ensure follow-through on decisions and assigned responsibilities 
• Maintain clear documentation of discussions and outcomes 

5. Systems & Workflow Management

• Maintain operational systems (emails, shared documents, trackers, workflows) 
• Ensure systems are organised, accessible and consistently used 
• Support on boarding, access and integration of team members into systems 
• Promote standardised processes and documentation practices 

6. Risk Identification & Escalation

• Identify operational inefficiencies, delays and bottlenecks 
• Proactively flag risks such as missed deadlines or lack of progress 
• Escalate complex, sensitive or high-risk issues to leadership 
• Support resolution by ensuring visibility and follow-through 

7. Cross-Functional Coordination

• Work closely with Team Leads, HR and Operations functions 
• Ensure coordination between teams to avoid duplication or misalignment 
• Support organisational cohesion through structured collaboration 
• Align execution with organisational priorities and capacity 

Scope and Boundaries for the Role

To ensure clarity and efficiency:

The Operations Coordinator WILL:

• Coordinate and track day-to-day operational activities 
• Ensure visibility, follow-through and alignment across teams 
• Support communication, structure and execution of workflows 

The Operations Coordinator WILL NOT:

• Make unilateral strategic or policy decisions 
• Replace Team Leads or assume ownership of departmental outputs 
• Independently enforce performance or manage staff 
• Take on purely analytical or reporting-focused responsibilities 

Working Relationship

The Operations Coordinator will:

• Report to the Director of Central Operations & Executive Coordination 
• Work closely with the Operations Analyst, Team Leads and support functions 
• Enable execution while supporting leadership direction 
• Act as a central coordination link across all teams 

Key Performance Indicators (KPIs)

Success in this role will be measured by:

• Timeliness and consistency of task and project execution 
• Visibility and accuracy of operational tracking systems 
• Effectiveness of communication and coordination across teams 
• Reduction in delays, bottlenecks and missed deadlines 
• Improved alignment and workflow efficiency across the organisation 

What Success Looks Like in This Role

Within the first 60–90 days, the Operations Coordinator should:

• Establish clear and functional task tracking and coordination systems 
• Ensure consistent follow-up and completion of key organisational activities 
• Improve visibility of responsibilities and progress across teams 
• Strengthen communication and alignment between functions 
• Support smoother, more efficient day-to-day operations 

Safeguarding, Quality & Delivery Risks

Safeguarding Risks

• Reduced oversight of shared systems and processes 
• Increased risk of misuse or mismanagement of sensitive information 
• Gaps in accountability and compliance monitoring 

Quality Risks

• Inconsistent standards and outputs across teams 
• Increased likelihood of errors due to lack of coordination 
• Reduced quality assurance and follow-through 

Delivery Risks

• Delays in project execution and missed timelines 
• Bottlenecks due to poor coordination 
• Reduced ability to meet organisational goals effectively

.

JOB DESCRIPTION

The National Institute for African Studies (NIAS) is a London-based think tank that provides objective information on African affairs, looking to appoint a Research & Publishing Intern within its office in South West, London. Our main publication, The Saharan is an interdisciplinary journal published by NIAS aimed at exploring the dynamic relationship between culture and development in Africa/UK.

JOB RESPONSIBILITIES INCLUDE:

- Support the editors in the sourcing & production of blog and journal publications

- Checking material for completeness, copy-edit and check appropriate non-technical material such as Facebook, LinkedIn and Twitter updates

- Generate, check and correct files with names, contact information, number of articles, review assessments, and consent forms.

- Serve as a custodian of approved originals of all documentation produced for The Saharan journal

- Use NIAS LinkedIn account to connect to academics and groups to promote the journal, acquire papers, and attract skilled scholars to become reviewers

- Coordinate the publication flow of the journal and all stages of the editorial processes upon the release of each issue

- Review and adjust publications according to the style of the journal, ensuring the correct usage of references and plagiarism checking

- Update wordpress website and a range of social media accounts with news, updates and promotions

THE SUCCESSFUL CANDIDATE MUST:

- Have a minimum of undergraduate degree

- Excellent knowledge of MS Office applications

- Good knowledge of wordpress, crm, social media tools

- Demonstrate excellent editorial and administrative skills together with high attention to detail

- Ability to work under pressure to tight schedules and deadlines

TO APPLY:

- CV

- Covering Letter

- Official transcript(s) of universities attended

- Contact information for two referees (email and telephone preferably from both universities and workplaces)

The position is based in London, UK. Only candidates who already possess the right to work in the UK should apply. The contract is for three months with a probation period of six weeks, extendable upon agreement and contingent on a continued volunteer/paid position.

Candidates should send a covering letter explaining the skills they would offer to NIAS, attaching a CV and a list of referees. The deadline for this round of application is 30 April. Due to the high number of applicants, only those selected will be contacted.

Flexible Working Options Available:

• Flexitime
• Work from home/university
• Part-time

Job Types: Volunteer, Internship

Benefits:

• Travel Expenses, Flexitime
• Support with relevant training
• Career Mentorship
• Sponsored attendance/Presentation at cultural events, conferences, seminars

Education:

•  BSc. and equivalent or higher (required)

Experience:

• Publishing: 1 year (preferred)
• Research 1 year (preferred)

Work authorisation:

• United Kingdom (required)