Volunteer roles in West midlands

Do you want to join an organisation committed to addressing low literacy and numeracy?

Volunteers are essential to Shannon Trust and bring their energy, ideas and skills to train mentors in prisons, support learners in the community and enhance our business support team.

We are looking for volunteers to provide training and support to our mentors in prison. There may be some additional preparation and/ or administrative tasks in between volunteering days at the prison.

Our prison volunteers nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by delivering training sessions for prison mentors and offering ongoing advice, guidance and support through mentor meetings.

Volunteer recruitment dates

The closing date for applications to attend our next round of training is 26 April 2026. In some circumstances, volunteer vacancies may close early. Successful applicants will be sent interview questions in advance with notice to prepare. We will respond to all applications. Successful applicants will be invited to an interview between 27 April and 8 May 2026. This is an opportunity for you to meet our regional team, to find out more about you and for us to share more information about the volunteering role.

Training:

You'll be given high quality training to prepare you for volunteering with Shannon Trust. This takes place over 4 training sessions and via our online training portal. We ask that volunteers aim to complete the training in one course as this means that you will be ready to start actively volunteering. The next training sessions for volunteering for people applying to be a prison based volunteer will take place as follows.

Please check that you can attend all of the training the dates prior to applying:

• 27 May 2026, 10am – 1pm (via Zoom)

• 3 June 2026, 10am – 1pm (via Zoom)

• 10 June 2026, 10am – 1pm (via Zoom)

• 1 July 2026, 10am-4pm (in person session, London)

You’ll also receive the opportunity to attend ongoing training sessions and peer support meetings during your time as a volunteer to build your skills and experience.

Why we want you

Shannon Trust’s vision is of a future where everyone can experience the positive impact of learning. As a prison volunteer your role will be at the heart of our organisation as you support our mentors in prisons. This will include delivering training to new mentors and supporting existing mentors to develop and deliver our Turning Pages and Count Me In programmes. You will be volunteering alongside Shannon Trust facilitators and / or frontline prison staff to empower mentors and ensure no one is left out of learning.

What you will be doing

• Delivering initial, and ongoing, training to mentors in prisons
• Supporting and encouraging the Shannon Trust facilitator and mentors to attract new learners and expand the reach of the Shannon Trust programme
• Arranging and leading mentor meetings to develop mentors’ skills, share good practice and to provide support to mentors to find solutions to concerns
• Supporting facilitators to engage prison staff and people in prison to set-up, maintain and develop the Shannon Trust reading and numeracy programmes across the whole prison, and contributing to progress planning for how to progress and achieve this
• Using your skills to build positive relationships with frontline prison staff, people in prison and other organisations
• Training and supporting mentors to collect and submit data and learner feedback
• Supporting with the planning of, and attendance at, celebration events
• Collecting and sharing good news stories and feedback
• Attending area meetings and sharing good practice with other volunteers
• Engaging with quarterly reviews to receive support and discuss progress
• Acting as an ambassador for Shannon Trust in all that you do, sharing the vision and values of the charity throughout your volunteering

The skills you need

• A commitment to providing non-judgemental support to people in prison
• Able to give a regular, reliable commitment for ideally two years and have flexibility to visit the prison at times required
• Strong communication skills and are able to use these to inspire others
• Able to deliver engaging training and identify training and support needs for mentors
• Able to manage own time and prioritise
• Able to keep up to date with Shannon Trust news and communications and share relevant information with the wider prison team
• Able to use IT

What's in it for you

• Developing and growing your understanding of the HMPPS structure and prison system
• Reasonable, out of pocket, volunteering expenses are
• You will receive induction training and ongoing training to support and develop you in your role
• All volunteers receive ongoing support and quarterly reviews to enable you to gain the most from your volunteering experience
• We recognise and are grateful for the added value that volunteers bring to our organisation
• We provide flexible volunteering opportunities, subject to the requirements of your role

Please note: this role would be based in our Bristol region and would potentially cover HMP Guys Marsh, HMP The Verne and HMP Portland.

Do you want to join an organisation committed to addressing low literacy and numeracy?

Volunteers are essential to Shannon Trust and bring their energy, ideas and skills to train mentors in prisons, support learners in the community and enhance our business support team.

We are looking for volunteers to provide training and support to our mentors in prison. There may be some additional preparation and/ or administrative tasks in between volunteering days at the prison.

Our prison volunteers nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by delivering training sessions for prison mentors and offering ongoing advice, guidance and support through mentor meetings.

Volunteer recruitment dates

The closing date for applications to attend our next round of training is 26 April 2026. In some circumstances, volunteer vacancies may close early. Successful applicants will be sent interview questions in advance with notice to prepare. We will respond to all applications. Successful applicants will be invited to an interview between 27 April and 8 May 2026. This is an opportunity for you to meet our regional team, to find out more about you and for us to share more information about the volunteering role.

Training:

You'll be given high quality training to prepare you for volunteering with Shannon Trust. This takes place over 4 training sessions and via our online training portal. We ask that volunteers aim to complete the training in one course as this means that you will be ready to start actively volunteering. The next training sessions for volunteering for people applying to be a prison based volunteer will take place as follows.

Please check that you can attend all of the training the dates prior to applying:

• 27 May 2026, 10am – 1pm (via Zoom)

• 3 June 2026, 10am – 1pm (via Zoom)

• 10 June 2026, 10am – 1pm (via Zoom)

• 1 July 2026, 10am-4pm (in person session, London)

You’ll also receive the opportunity to attend ongoing training sessions and peer support meetings during your time as a volunteer to build your skills and experience.

Why we want you

Shannon Trust’s vision is of a future where everyone can experience the positive impact of learning. As a prison volunteer your role will be at the heart of our organisation as you support our mentors in prisons. This will include delivering training to new mentors and supporting existing mentors to develop and deliver our Turning Pages and Count Me In programmes. You will be volunteering alongside Shannon Trust facilitators and / or frontline prison staff to empower mentors and ensure no one is left out of learning.

What you will be doing

• Delivering initial, and ongoing, training to mentors in prisons
• Supporting and encouraging the Shannon Trust facilitator and mentors to attract new learners and expand the reach of the Shannon Trust programme
• Arranging and leading mentor meetings to develop mentors’ skills, share good practice and to provide support to mentors to find solutions to concerns
• Supporting facilitators to engage prison staff and people in prison to set-up, maintain and develop the Shannon Trust reading and numeracy programmes across the whole prison, and contributing to progress planning for how to progress and achieve this
• Using your skills to build positive relationships with frontline prison staff, people in prison and other organisations
• Training and supporting mentors to collect and submit data and learner feedback
• Supporting with the planning of, and attendance at, celebration events
• Collecting and sharing good news stories and feedback
• Attending area meetings and sharing good practice with other volunteers
• Engaging with quarterly reviews to receive support and discuss progress
• Acting as an ambassador for Shannon Trust in all that you do, sharing the vision and values of the charity throughout your volunteering

The skills you need

• A commitment to providing non-judgemental support to people in prison
• Able to give a regular, reliable commitment for ideally two years and have flexibility to visit the prison at times required
• Strong communication skills and are able to use these to inspire others
• Able to deliver engaging training and identify training and support needs for mentors
• Able to manage own time and prioritise
• Able to keep up to date with Shannon Trust news and communications and share relevant information with the wider prison team
• Able to use IT

What's in it for you

• Developing and growing your understanding of the HMPPS structure and prison system
• Reasonable, out of pocket, volunteering expenses are
• You will receive induction training and ongoing training to support and develop you in your role
• All volunteers receive ongoing support and quarterly reviews to enable you to gain the most from your volunteering experience
• We recognise and are grateful for the added value that volunteers bring to our organisation
• We provide flexible volunteering opportunities, subject to the requirements of your role

Disclaimer

In some circumstances, volunteer vacancies may close early.

Are you passionate about supporting people impacted by substance misuse and involved in the criminal justice system? Join our specialist service dedicated to helping individuals on probation make positive changes in their lives.

As a Dependency & Recovery Support Volunteer, you’ll work closely with our Dependency and Recovery Coordinators and partner agencies based at Walsall Probation office to deliver tailored support to adult males on probation. Your role will include:

• Assisting with drug and alcohol interventions
• Encouraging motivation and goal-setting
• Supporting individuals to reduce substance misuse and offending behaviour

What we’re looking for:

• Empathy and understanding of the issues faced by those in recovery and the criminal justice system
• A commitment to supporting positive change
• Reliability and a non-judgmental attitude

What we offer:

• Comprehensive training (some via eLearning – laptop access required)
• Valuable experience in a supportive environment
• Ongoing guidance and support
• A chance to make a meaningful impact in your community

If you're ready to be part of something impactful, we’d love to hear from you!

Important Information:

• This volunteer role is based at Walsall Probation office on Wednesdays during office hours
• This role is subject to an Enhanced DBS check and HMPPS Enhanced Level 1 vetting
• Please ensure you complete the Personal Statement section of the application – it’s essential for shortlisting

 For full details, please read the attached role description.

About us: GT Scholars is a charitable social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve aspirations. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds. 

What makes us different? We run tutoring, mentoring & career insight programmes that help our scholars, aged 11-18, discover their strengths, develop their mindsets and design their own futures.

There are many charitable organisations and social enterprises offering programmes to improve the life chances of young people. 

However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low income homes. 

We believe that all young people are gifted and talented, regardless of their background. 

Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for volunteer tutors that are passionate about making a difference in young people’s lives!

If you are an undergraduate or graduate, you could make a difference by joining us as a volunteer tutor. As a volunteer tutor, you’ll need to:

• Have a passion for helping children and young people

• Provide online one-to-one tutoring support for 1 hour week

• Build pupil confidence in English.

• Have strong subject knowledge (confident enough to tutor up to GCSE)

• Work collaboratively with other tutors and mentors

• Have a minimum of an undergraduate degree or be working towards this

Volunteer tutoring can be extremely rewarding and volunteers with GT Scholars benefit from:

• A flexible schedule - you can choose online tutoring hours to suit your schedule

• The chance to grow your contacts and meet like-minded volunteers 

• The chance to make a real difference in the life of a young person.

Additional information: We’re looking for tutors that can commit to a minimum of 2 academic terms of volunteering.

We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 3 years old.

Do you have professional experience in coding and computing? Could you support young people in learning how to code? 

Are you passionate about equipping the next generation with the skills and strategies needed to succeed?

About us: GT Scholars is a social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve their aspirations. 

We believe that all young people are gifted and talented, regardless of their background. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds.

What makes us different? There are many organisations that offer programmes to improve the life chances of young people. However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low-income homes. 

Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for workshop facilitators that are passionate about making a difference in young people’s lives!

Responsibilities: Facilitators are responsible for designing creative and interactive workshops for our young people, and delivering these workshops with our young people. We run some of our workshops online and other workshops are held in London. All workshops are held during the school holidays, in the evening and on weekends.

The workshop facilitator role is flexible and as part of your role, you may be involved in:

• Delivering and leading short workshops or courses, on behalf of GT Scholars (Online or offline)

• Designing engaging, interactive and educational workshops and short courses for young people and ensuring that the content is targeted to suit different abilities and capabilities

• Running your own bespoke workshops, eg. workshops in coding and technology

• Managing short activities and Q&A sessions during our workshops

• Working collaboratively with other event coordinators, volunteers, ambassadors, workshop facilitators and speakers at our events

• Following the agreed timings and content for workshops and courses

Person specification: 

As workshop facilitator, you will need to:

• Have passion, knowledge and experience in coding, computing and technology

• Have strong presentation skills

• Have strong communication skills

• Be personable and able to confidently communicate with people from a range of backgrounds and professions.

• Be passionate and committed to tackling educational inequality

• Be punctual and organised

Availability: Workshops will run during the day on school holiday dates, on Saturdays or in the evening (5pm-8pm).

Additional information: We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 2 years old.

Rate of pay: This is a self-employed role. You must be aged 18 or above. Facilitator sessions range from 2 to 6 hours. The rate of pay will vary based on the budget of the funder.

About us: GT Scholars is a charitable social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve aspirations. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds. 

What makes us different? We run tutoring, mentoring & career insight programmes that help our scholars, aged 11-18, discover their strengths, develop their mindsets and design their own futures.

There are many charitable organisations and social enterprises offering programmes to improve the life chances of young people. 

However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low income homes. 

We believe that all young people are gifted and talented, regardless of their background. 

Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for volunteer tutors that are passionate about making a difference in young people’s lives!

If you are an undergraduate or graduate, you could make a difference by joining us as a volunteer tutor. As a volunteer tutor, you’ll need to:

• Have a passion for helping children and young people

• Provide online one-to-one tutoring support for 1 hour week

• Build pupil confidence in Maths.

• Have strong subject knowledge (confident enough to tutor up to GCSE)

• Work collaboratively with other tutors and mentors

• Have a minimum of an undergraduate degree or be working towards this

Volunteer tutoring can be extremely rewarding and volunteers with GT Scholars benefit from:

• A flexible schedule - you can choose online tutoring hours to suit your schedule

• The chance to grow your contacts and meet like-minded volunteers 

• The chance to make a real difference in the life of a young person.

Additional information: We’re looking for tutors that can commit to a minimum of 2 academic terms of volunteering.

We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 3 years old.

Are you a Child and Young Person Clinical Supervisor interested in supporting child and young person counsellors and therapists?

Burning Nights CRPS Support has a highly skilled counselling and therapy team who provide counselling and psychotherapy to adults and children who have been impacted by a debilitating pain condition, Complex Regional Pain Syndrome (CRPS). This team is expanding rapidly and we are now looking for 1 volunteer Child and Young Person (CYP) Clinical Supervisor to join this team ensuring we can continue the provision of our vital emotional support services to this community specifically for young people. We would ideally like to take on 1 CYP Clinical Supervisor supporting a small group of CYP therapists who specialise in a range of modalities.

All our Counselling and therapy team help to develop our growing mental health support service for patients, families and carers affected by Complex Regional Pain Syndrome (CRPS). As a volunteer with the CRPS Counselling & Therapy Service, your skills and experience as a CYP Clinical Supervisor will be providing support to therapists who offer therapy to vulnerable children and young people aged 5-18.

Depending on your qualifications, skills and experience, you will provide group and 1-2-1 Supervision support for CYP counsellors or psychotherapists who provide counselling support or specialist services for children and young people. The service currently offers specialist support to anyone over the age of 5 who is affected by CRPS.

Key Tasks and Objectives

• Facilitate Clinical Supervision group sessions on a monthly basis (online) and be able to offer at least 1 or 2 supervisees on 1-2-1 basis mainly trainees

• Administer this supervision from invitation through to record keeping

• Take part in complex case allocation meetings with the Clinical Lead

• Maintain appropriate clinical records of all work and to report, along with any concerns on individuals or their practice to the Clinical Lead

• Commitment to ongoing supervision of supervision practice at Burning Nights CRPS Support as well as engaging in separate own personal supervision

• Work flexibly as part of a small team as necessary to provide maximum coverage for supervision, such as in the event of emergencies

• Abide by all Burning Nights CRPS Support policies and procedures

• Adhere to BACP, BABCP (or other appropriate therapies governing body) Ethical Framework

Key Skills, Qualifications and Experience

Essential:

• Psychotherapy/Counselling qualification with a minimum of 2 years post qualification experience in a similar field

• Qualification in Clinical Supervision - ideally level 7 or above (could also suit experienced counsellors who require a placement during Clinical Supervision placement, or experienced counsellors wishing to gain experience in supervision)

• Had experience of supervising CYP therapists 

• Accreditation/registration (or working at the level of or towards this qualification) as a Supervisor with BACP/HCPC/BABCP or equivalent

• Significant proven experience of supervising individual CYP counsellors/psychotherapists from a range of training backgrounds 

• Appropriate and proven clinical experience of working with young people with a range of difficulties including complex medical health issues, loss and bereavement. Ideally experience of working with children and young people living with or affected by chronic pain or chronic conditions

• Willingness to engage in any Burning Nights CRPS Support training

• Understanding of issues regarding confidentiality and management of risk within a counselling service

• Good administrative skills

• Understanding of the voluntary sector

• Commitment to on-going engagement in personal supervision

• Knowledgeable of and committed to equalities’ provision

Desirable:

• Appropriate and proven clinical experience of working with children and young people living with or affected by chronic pain or chronic conditions

• Being able to supervise CYP therapists in small groups

• Experience of working within a low-cost / free voluntary sector counselling setting

• Experience of working within the voluntary charity sector

Role Purpose

Senior Policy Advisors provide leadership, analytical expertise, and strategic oversight within Youth Advantage UK’s policy function. Whether placed in Policy Planning or Impact Development, you will help shape the direction of our national and local policy projects, ensure high‑quality decision‑making, and support volunteers to produce work capable of achieving real impact for young people.

This role is ideal for someone with professional policy exposure, strong research capability, and sound judgment in reviewing decisions and guiding project direction.

Key Responsibilities

1. Leadership & Supervision

• Delegate tasks to Officers/Researchers/Advisors based on project needs and volunteer strengths.

• Provide direct supervision, support, and quality assurance for team outputs.

• Help resolve issues, remove barriers, and maintain a supportive team environment.

• Contribute to volunteer development through coaching, feedback, and skills support.

• Build strong working relationships across the department and collaborate closely with the manager.

2. Policy Planning or Impact Development (depending on placement)

If in Policy Planning

• Review and assess project ideas identified through horizon scanning or other approved channels.

• Apply the organisation’s project assessment checklist to determine whether proposals should progress to initial research or local project development.

• Work with other departments to plan early‑stage projects and ensure effective collaboration.

• Ensure that proposed work is strategically aligned, feasible, and likely to generate meaningful outcomes.

If in Impact Development

• Review findings from initial research or early‑stage projects to determine next steps.

• Provide guidance to relevant teams on strengthening impact, refining recommendations, or redirecting work where necessary.

• Support the preparation of materials for meetings with decision‑makers or external stakeholders.

• Ensure that all progressing work remains capable of achieving real, measurable impact.

3. Strategic Input & Decision Support

• Support the manager in planning, prioritisation, and decision‑making.

• Identify risks, opportunities, and resource considerations within ongoing projects.

• Contribute to the development of internal processes, frameworks, and best‑practice guidance.

• Uphold high standards of clarity, evidence, and organisational alignment.

Role Requirements

Essential

1. At least 2 years of progressive professional exposure to government policy, public administration, or related policy environments.

2. Academic or research background with the ability to understand organisational resourcing, capacity constraints, and feasibility considerations.

3. Experience reviewing decisions and exercising sound judgment, particularly in assessing project viability, strategic alignment, and potential impact.

4. Strong analytical and critical‑thinking skills.

5. Excellent written communication and ability to synthesise complex information.

6. Ability to supervise and support volunteers with empathy and clarity.

Donation Research Assistant (Volunteer)

International Aid for the Protection & Welfare of Animals (IAPWA) was founded in 2009 and aims to provide protection and improve the welfare of animals in need. Our first project is based in Borneo, where we provide a lifeline to thousands of dogs and cats every year in need of veterinary care and support. Our companion animal programmes have since developed in other countries, including Romania and Penang Island, as well as support programmes to help other species.

We are currently looking for Donation Research Volunteers to help support our Online Retail Team. This role will enable us to continue raising vital funds for our animals in need by helping to identify potential sources for donations of goods for our monthly online auctions and other fundraising platforms. 

Tasks will include:

• Researching suitable businesses to reach out to for potential donations.

• Develop relationships with donors, providing regular communication and support when needed. 

• Record and track donations received for our monthly online auctions.

• Collaborate with the team to identify best fundraising options. 

Ideally you will;

• Have experience or an interest in a research role, particularly within the charity sector.

• Be familiar with Google Workspace or willingness to learn.

• Have the ability to work independently and use your own initiative.

• Offer 1-3 hours per week (hours can be fully flexible)

What we can offer you;

• Full training and support from our Retail Manager.

• An opportunity to build your CV skills and develop your experience.

• A chance to help increase the awareness of the great work we do at IAPWA.

• A fully flexible role that can fit around your schedule via remote working.

If you would like further details about the role, please don't hesitate to reach out via the Apply button.

Volunteer Opportunity: Squirrels Section Volunteer

Location: URC Baker Street, Alvaston
When: Mondays, 1 hour per week, 4.30pm-5.30pm

Do you have an hour to spare on a Monday and a willingness to make a big difference to young children? We’re looking for friendly volunteers to join our Squirrels team and help support our weekly sessions.

About Squirrels

Squirrels is the youngest section of Scouts, designed for children aged 4–6. Sessions are fun, active, and varied… from crafts and games to simple challenges that build confidence, teamwork, and curiosity about the world.

The Role

As a Squirrels Volunteer, you’ll support the session leaders during our weekly one hour meetings. Typical tasks include:

• Helping small groups of children take part in activities
• Offering encouragement and gentle guidance
• Supporting games, crafts, and simple challenges
• Helping create a safe, welcoming, and fun environment

You won’t be expected to plan sessions or lead activities, unless you’d like to! This role is all about support and teamwork.

Who We’re Looking For

You will be a great fit if you:

• Are friendly, approachable, and reliable
• Have patience and a calm manner
• Enjoy helping others and being part of a team
• Are happy to get involved and have fun

No previous experience with children is required.
All we ask is a positive attitude and a willingness to learn.

Training & Support

You’ll receive full training provided by Scouts HQ, including:

• Safeguarding
• Data protection
• Safety and wellbeing

Training is straightforward, supported, and designed to fit around busy lives. 

Why Volunteer?

• Make a real difference in your local community
• Gain confidence and transferable skills
• Be part of a friendly, supportive team
• Have fun while helping children grow and thrive

If you’re curious, kind, and can spare an hour a week, we’d love to hear from you. Helping at Squirrels is hugely rewarding… and the smiles are guaranteed!

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Outreach Worker

Through your outreach, you’ll provide advice, advocacy and direct frontline support to individuals experiencing homelessness or hardship. You will connect them with survival essentials, safe accommodation and guide them toward vital services that improve wellbeing and independence.

What will you be doing?

You’ll carry out outreach across the community, building trust with people experiencing homelessness or crisis. The role includes distributing essential items, offering advice and signposting around housing, benefits, healthcare and employment, and supporting access to education and training. You’ll also assist with project coordination, fundraising activities and help promote our work and values through social media and community engagement.

What are we looking for?

We’re looking for compassionate, reliable people who are comfortable working hands-on in the community and are enthusiastic about supporting vulnerable individuals. You’ll be a good listener and communicator, able to build positive relationships and offer guidance with empathy and respect. A proactive, adaptable and solutions-focused mindset is important. Experience in outreach or working with vulnerable groups is not essential; the right attitude and caring nature matter the most.

What difference will you make?

Your input will have a direct impact on people’s lives and help reduce homelessness in Birmingham. You’ll support individuals to build confidence, resilience and self-worth, helping them regain control by removing barriers that can hold people back and supporting them towards a more secure and hopeful future.

Social Support Volunteer (Mentor)

This role offers one-to-one support to people experiencing issues with housing, healthcare, benefits, and employment. You will support individuals, helping them to access accommodation, secure financial support, improve their health and wellbeing, and develop employability skills.

What will you be doing?

You will support individuals to navigate complex systems such as housing, benefits and healthcare, offering practical help with forms and appointments in a respectful and confidential way. Work closely with partners including SIFA Fireside, Room Match, Tabor House and Street Link, and support people with CVs, job applications and work experience. You will also be involved in community engagement, raising awareness of homelessness and maintaining accurate, confidential records.

What are we looking for?

We’re looking for someone with strong interpersonal skills who communicates respectfully and has a genuine commitment to supporting vulnerable people. You’ll be organised and able to manage time, records and appointments effectively, while working well as part of a team to provide joined-up support. Patience, emotional intelligence and a solutions-focused mindset are essential. Knowledge of benefits, housing or local support systems is beneficial but not essential.

What difference will you make?

Your input will have a direct impact on people’s lives and help reduce homelessness in Birmingham. You’ll support individuals to build confidence, resilience and self-worth, helping them regain control by removing barriers that can hold people back and supporting them towards a more secure and hopeful future.

Job Title: Coordinator: Talent Acquisition
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: Talent Acquisition

About QuilomboUK

QuilomboUK is a pioneering organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Through our People First philosophy, we foster workplaces where every voice is heard and valued. Join our remote team to amplify our mission through strategic, inclusive communication that drives engagement, equity, and belonging.

Role Overview

As the Coordinator: Talent Acquisition, you will primarily focus on managing and scheduling interviews for various positions across the organization. The ideal candidate will have a deep understanding of recruitment processes, exceptional screening skills, understanding of the onboarding process and the ability to engage and evaluate candidates effectively.

Key Responsibilities

 Interview Management: Take ownership of the end-to-end interview process, from scheduling and coordinating interviews to conducting them. Ensure a seamless and professional experience for both candidates and hiring managers.
Candidate Evaluation: Conduct interviews, assess candidate qualifications, skills, and cultural fit, and provide feedback to hiring managers. Use behavioural interviewing techniques and other assessment tools to gauge suitability.
Stakeholder Communication: Collaborate closely with hiring managers to understand role requirements, team culture, and key competencies needed for each position.
Candidate Engagement: Build strong relationships with candidates, providing them with timely updates and ensuring a positive candidate experience throughout the process.
Reporting & Analytics: Track and report interview metrics, including candidate feedback, time-to-hire, and any recruitment challenges. Use data to continually improve the interview process.
Onboarding Support: Work closely with HR colleagues to ensure a smooth transition from interview to onboarding for successful candidates.
Compliance & Record Keeping: Ensure that all interview processes adhere to company policies, legal requirements, and best practices. Maintain accurate and up-to-date records in the applicant tracking system (ATS).

Key Skills & Qualifications

Experience: 1+ years of experience in recruitment, specifically in conducting interviews and managing the interview process.
Education: A degree in Human Resources, Business, or a related field is preferred. CIPD Level 3 or equivalent is a plus.
Interviewing Expertise: Strong background in conducting interviews, including using behavioural and situational interview techniques.
Communication Skills: Excellent interpersonal and communication skills, with the ability to engage and influence candidates and hiring managers effectively.
Attention to Detail: Ability to assess candidates thoroughly and provide insightful feedback to ensure the right hiring decisions are made.
Technology: Proficiency in Applicant Tracking Systems (ATS) and MS Office. Familiarity with interview scheduling tools and recruitment platforms is beneficial.
Problem-Solving: Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

The Professional Development Programme with Quilombo UK is a 16-week unpaid Professional Development Programme. It requires a commitment of at least 12 hours per week, typically across two 6-hour workdays (Monday to Friday).
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Why Join QuilomboUK?

• Impact: Shape narratives that advance social justice and employee belonging.

• Creativity: Experiment with multimedia storytelling in a values-driven environment.

• Culture: Join a collaborative team where authenticity and courage are celebrated.

• Flexibility: Remote work with autonomy and opportunities for growth.

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.

This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.

As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.

This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.

Main tasks:

• Working on real life marketing projects

• Planning, developing and implementing marketing strategies.

• Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation. 

• Managing the organisation’s social media pages by posting updates and responding to comments and messages

• Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand

• Organising marketing campaigns

• Creating, organising and delivering presentations 

• Conducting market research and analysing participants’ reports, questionnaires and surveys. 

• Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts. 

• Contribute to staff meetings, and other internal meetings with views and suggestions.

• Analyze information to provide actionable insights and recommendations to the Directors

• Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives

• Develop and deliver clear and concise communication to internal and external stakeholders

• Translate briefings into actionable outcomes, coordinating with various teams and individuals

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Training and support available:

• Social media

• Canvas

Skills:

Essential

• Strong written and verbal communication skills.

• Attention to detail

• Flexibility and willingness to learn new skills

• Problem-solving, planning and creative-thinking skills

• Time management and prioritisation abilities

• Tactical understanding of all primary social media platforms

• Knowledge and understanding of online and offline marketing tactics

• Good Teamworking skills

• Strong organisational skills

• Numerical skills, which includes analysing and compiling spreadsheets

• Social Media skills.

• Office based skills (Word, Excel, PowerPoint)

• Adheres to the organisation’s key objectives 

• Delivering quality work in a timely manner

• Self-driven

• Ability to multi-task and adhere to deadlines

Desirable

• Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

• Good Knowledge of market research techniques and database

• Previous experience working in an office environment, dealing with administrative tasks or using a product database.

When needed:

Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.