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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
About you
Experience & skills you will gain
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to be inspired by the impact of education? Schools across the Isle of Wight are looking for skilled volunteers to support education by becoming school governors.
What will you be doing?
Governing bodies are responsible for the strategic management of a school and will make decisions about a wide range of issues
The core responsibilities involved are:
The governing body is usually split in to a small number of committees, each responsible for one area such as finance or pupil achievement. These committees will meet separately from the main governing body to discuss relevant issues in more detail. Discussion is then fed back at a full governing body meeting.
A school governing body is made up of representatives from the school, the parents, the local authority and the local community.
What are we looking for?
You don’t need any specific skills or experience to be a school governor. You must be over 18, but you don’t need to be a parent or have experience working in education. Often, it’s the outside perspective you can bring that a school needs.
Professional experience in areas such as HR, finance, law, or project management are all useful to a school. But soft skills such as leadership, communication, and problem solving are also great additions.
What difference will you make?
Governors make decisions that affect schools for years to come. Our recent impact survey found that our volunteers bring £9.9 million worth of value to schools each year, and 9/10 volunteers would recommend being a governor to a friend.
As a governor, you can visit the school to gain an understanding of the culture and ethos and to get the most out of the role. You’ll also have the opportunity to meet children, parents, and teachers, and see the impact of your work first-hand.
What's in it for the volunteer?
Volunteering as a school governor is a challenging but rewarding role. As part of the governing board, you’ll:
Before you apply
You will need to complete an application form and will have an interview with the school. DBS checks will be taken up.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to be inspired by the impact of education? Schools across Medway are looking for skilled volunteers to support education by becoming school governors.
What will you be doing?
Governing bodies are responsible for the strategic management of a school and will make decisions about a wide range of issues
The core responsibilities involved are:
The governing body is usually split in to a small number of committees, each responsible for one area such as finance or pupil achievement. These committees will meet separately from the main governing body to discuss relevant issues in more detail. Discussion is then fed back at a full governing body meeting.
A school governing body is made up of representatives from the school, the parents, the local authority and the local community.
What are we looking for?
You don’t need any specific skills or experience to be a school governor. You must be over 18, but you don’t need to be a parent or have experience working in education. Often, it’s the outside perspective you can bring that a school needs.
Professional experience in areas such as HR, finance, law, or project management are all useful to a school. But soft skills such as leadership, communication, and problem solving are also great additions.
What difference will you make?
Governors make decisions that affect schools for years to come. Our recent impact survey found that our volunteers bring £9.9 million worth of value to schools each year, and 9/10 volunteers would recommend being a governor to a friend.
As a governor, you can visit the school to gain an understanding of the culture and ethos and to get the most out of the role. You’ll also have the opportunity to meet children, parents, and teachers, and see the impact of your work first-hand.
What's in it for the volunteer?
Volunteering as a school governor is a challenging but rewarding role. As part of the governing board, you’ll:
Before you apply
You will need to complete an application form and will have an interview with the school. DBS checks will be taken up.
The client requests no contact from agencies or media sales.
SNAAP is a charity based in Herne Bay, Kent which provides disabled children and their families with clubs and days out throughout the year. Children are aged 0-25 and disabilities range depending on the club:
Chill-in Youth Club - ages 11-25 years - less complex needs. Every other Tuesday 4.30-7.30 in Herne Bay. Young people who attend like to chill on bean bags, help cook their dinner, do gaming, play sporting games or just sit at a table and do craft or chat. There will be someone you can help! And you are an important mentor to these young people as they learn key independance skills. You can really make a difference to a young person and your attendance helps us take even more young people as this club is run at capacity.
Buzz Club - ages 8-13 years - less complex needs. 1 day a week during school holidays 9.30-2.30 in Herne Bay. Children love to make slime, do crafts, enjoy outside play and games, bake cakes and much more! This can be a lively session, depending on which children book on, so your help is much needed so we can keep an eye on all the different areas.
Family Days out - families with all needs. These are held during all school holidays and range from a day at the beach or pool, diggerland, bowling or Mote Park. Providing support from staff and volunteers enables many families to attend, so your support is crucial. Play with children, provide an extra pair of hands at the beach to keep children safe, or create fun games at the park.
Join us and make a big difference to the lives of disabled children and their families, as well as being part of a fab team! Also, Volunteering with us often leads to employment as a Play Support Worker.
For more info and to apply please visit our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Helper work directly with young people in St John Ambulance Badger Setts and Cadet Units. By supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
If you are successful you will need to undertake induction & training for role at these dates:
Closing date for these opportunities is: 31/12/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
No one should die because they needed first aid and didn’t get it. St John Ambulance teaches people first aid so they can be the difference between life and death, and you can help us do this.
As Cadet Group Lead, you will be responsible for the overall management of your St John Ambulance Youth unit. You will do this by leading weekly meetings, organising other youth development activities and actively participating in the recruitment, training and retention of the young people and volunteers in your unit. You will ensure that they have a positive and rewarding experience in St John Ambulance, by equipping them with the necessary skills to fulfil our vision; ‘Everyone who needs it should receive first aid from those around them. No one should suffer for the lack of trained first aiders.’
This role is ideal for someone who has some management experience and wants to enhance their skills while doing invaluable work. This role is exempt from the provisions of the Rehabilitations Offenders Act.
If you are successful you will need to undertake induction & training for this role.
Closing date for these opportunities is: No one should die because they needed first aid and didn’t get it. St John Ambulance teaches people first aid so they can be the difference between life and death, and you can help us do this.
As Cadet Group Lead, you will be responsible for the overall management of your St John Ambulance Youth unit. You will do this by leading weekly meetings, organising other youth development activities and actively participating in the recruitment, training and retention of the young people and volunteers in your unit. You will ensure that they have a positive and rewarding experience in St John Ambulance, by equipping them with the necessary skills to fulfil our vision; ‘Everyone who needs it should receive first aid from those around them. No one should suffer for the lack of trained first aiders.’
This role is ideal for someone who has some management experience and wants to enhance their skills while doing invaluable work. This role is exempt from the provisions of the Rehabilitations Offenders Act.
Applicants will need to complete the youth leader pathway if they have no already.
For this role you will be short listed, interviewed and inducted, details of times, venue, etc tbc.
If you are successful you will need to undertake induction & training for this role - Details of training course including dates, time & venue tbc.
Closing date for these opportunities is: 04/03/2026
To apply for this opportunity please follow the link below:
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
No one should die because they needed first aid and didn’t get it. St John Ambulance teaches people first aid so they can be the difference between life and death, and you can help us do this.
As Badger Sett Lead you will be responsible for the overall management of your St John Ambulance Youth unit. You will do this by leading weekly meetings, organising other youth development activities and actively participating in the recruitment, training and retention of the young people and volunteers in your unit. You will ensure that they have a positive and rewarding experience in St John Ambulance, by equipping them with the necessary skills to fulfil our vision; ‘Everyone who needs it should receive first aid from those around them. No one should suffer for the lack of trained first aiders.’
This role is ideal for someone who has some management experience and wants to enhance their skills while doing invaluable work. This role is exempt from the provisions of the Rehabilitations Offenders Act.
If you are successful you will need to undertake induction & training for role:
Closing date for these opportunities is: 16/08/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Independent Visitor: Mentor a young person for 2 – 4 hours per month for at least 1 year.
An Independent Visitor is usually an adult volunteer who befriends a young person in care and develops a long-term friendship with them. This often involves helping young people develop new interests, skills and hobbies or going on outings such as going to the cinema, bowling or just walking in the park.
The aim is to provide support, confidence, and fun experiences outside of the young person’s daily environment. If you are looking for a rewarding role with an organisation that makes a difference in young people’s lives, we want to hear from you.
About the role:
•Visit a young person monthly and become a trusted adult friend to them.
•Build a trusting, consistent and positive relationship with the child.
•Provide a child with the opportunity to try new activities (e.g., cinema, bowling, museums, nature walks, or simply having a chat) and spend time with them away from their placement.
•Provide visit reports and feedback after visits to help us monitor and improve the service.
In return, we offer a range of benefits including:
• Make a real difference – be a positive, stable influence in a young person’s life.
• Have fun and create memories – enjoy activities while building a meaningful bond.
• Gain valuable experience – develop skills in mentoring, communication and young people’s support.
• Access to training and job opportunities – acquire knowledge and experience in a fun setting.
• Flexible and rewarding – just a few hours a month can change a life!
You will be allocated a budget for each visit for your travel and activity.
Skills:
• Interpersonal Skills – Ability to easily build rapport and identify with young people from diverse backgrounds.
• Communication – Excellent communication skills and good report writing skills.
• Committed – Willing to commit to a child for at least one year.
• DBS Check – We will carry out safer recruitment checks, and you will be required to have an Enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for young people currently include: ESOL classes (English for Speakers of Other Languages), study group, youth club, swimming lessons and football.
About Youth Club:
Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games. We also work in partnership with a range of organisations to run a rich programme of workshops within our youth club. Some of these have included creative visual arts, drama, music and workshops on rights and entitlements of young asylum seekers. We also cook a hot meal from time to time and offer a range of snacks each week. Our casework team are also on-site to support young people with a range of advice and signposting needs, usually by-appointment.
Youth club takes place at Furzedown Youth Centre. Welham Rd, London SW16 6TJ
About the role:
As a Youth Club volunteer, you would be helping young people to feel welcome, join in with activities and be a great role model.
Youth Club takes place every Wednesday at 6.00-8.30pm. We ask for a commitment of at least 2 sessions per month for a minimum of 6 months.
Tasks and responsibilities:
· To attend and contribute to volunteer de-briefs which occur 15 minutes after each session.
· To act as a positive role model and set standards of behaviour when volunteering with young people.
· To encourage and inspire young people to reach their full potential.
· To assist young people to both recognise and celebrate their achievements.
· To challenge young peoples’ negative attitudes and behaviour in an appropriate manner.
· To adhere to CARAS Child Protection procedures, Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements:
To be 18 years or older;
· To be non-judgemental and able to engage with people from diverse cultural backgrounds;
· To be reliable and punctual;
· Excellent communication skills, especially with people with varying levels of English;
· The ability to volunteer on Wednesday evenings for a minimum of six months;
· Current resident of the UK;
· Able to provide five years’ worth of addresses, and willing to undergo a DBS check;
· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to the start of role
Volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6pm - 8pm. we offer the same trainings on Tuesday and Wednesday daytimes online between 12noon - 2pm once every 3 months.
Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite of being accepted as a volunteer at CARAS.
Desirable:
· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).
Through volunteering with us you will:
· Meet new members of your local community;
· Learn about different cultures;
· Learn about issues relating to refugees and people seeking asylum;
· Work as part of a friendly, welcoming team;
· Develop your skills and competencies;
· Be able to access relevant training;
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER ACTIVITY COACH
Time: Evenings, 6:00 pm – 8:00 pm (weekly)
Location, Fishermead Supported Accommodation
Connection Support provides a range of services supporting people who may be at risk of homelessness or who require social care. We work with people who may have experienced challenges such as debt, family circumstances, mental health difficulties, substance misuse, being a care leaver, learning disabilities, age-related needs, or physical disabilities.
Volunteers play a key role in helping us provide meaningful activities that improve wellbeing and reduce loneliness.
Could you help prevent loneliness and isolation in your community by running a weekly activity night?
· Do you have 1–2 hours a week in the evening (6:00 pm – 8:00 pm) to support residents by running fun and engaging activities?
· Can we rely on you to commit to a period of up to 12 weeks?
· Can you build positive, professional, and trusting relationships with residents in a friendly and non-judgemental way?
If you can answer “yes”, we would love to hear from you.
Key Responsibilities
· Planning and hosting a weekly activity evening for residents between 6:00 pm – 8:00 pm
· Running activities such as general knowledge quizzes, music rounds, bingo games, picture rounds, and other fun group activities
· Encouraging residents to participate, socialise, and work together
· Creating a welcoming and inclusive environment
· Acting as a positive and supportive role model
Skills Required
· Good communication and people skills
· Ability to engage and encourage people from a range of backgrounds
· Creativity in planning fun activities and games
· Enthusiasm and a positive attitude
· Good organisation and time-keeping
· Experience to enhance your CV and future career opportunities
· Ongoing support and guidance from the team
· Opportunity to request a reference after your volunteering period
YMCA Worcestershire is looking for enthusiastic and reliable Events Volunteers to support our fundraising activities throughout the year. Our events help raise vital funds to support young people across Worcestershire, providing safe accommodation, guidance, and opportunities to help them build brighter futures.
What you’ll do
As an Events Volunteer, you’ll have the chance to learn the ins and outs of fundraising events while supporting our team with things such as:
Event set-up and pack-down
Welcoming and supporting participants
Helping with registration desks
Assisting with activities and stalls
Supporting fundraising activities on the day
Creating a positive and welcoming atmosphere for attendees
Upcoming events you could support
We have several exciting events coming up, including:
Race for Change – Sunday 21st June
Family Fun Day – Saturday 4th July
Sleep Easy – Saturday 17th October
…and more events currently being scheduled throughout the year!
Why volunteer with us?
Volunteering with YMCA Worcestershire is a great opportunity to:
Give back to your local community
Gain hands-on experience in fundraising and event management
Meet new people and work as part of a friendly team
Support vital services that help young people across Worcestershire
Whether you can help at one event or several, we’d love to hear from you.
Get involved
If you’re interested in becoming one of our Events Volunteers, please get in touch to register your interest and find out more.
Join us and help make our events a success while making a real difference to young people in Worcestershire.
Our vision is an inclusive future where everyone can meet their true potential.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
About you
Experience & skills you will gain
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Parkinson’s changes lives. From the day of diagnosis, people with Parkinson’s and their loved ones need to know we’re by their side.
Parkinson's UK provides personalised information, services and opportunities, from day one, to people affected by the condition. But, we need your help to do this.
If you're looking to meet new people and make a real difference in your local community, this role is for you. Leading the support group in Braintree, you'll help people affected by Parkinson's to draw on invaluable support from their peers.
You'll have a chance to use and develop your administrative, leadership and communication skills - supported by local staff, to develop a programme of activities for your group.
As part of recruitment, you will be asked to provide a reference for this role. Speak to your staff contact for more information.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Parkinson’s changes lives. From the day of diagnosis, people with Parkinson’s and their loved ones need to know we’re by their side.
Parkinson's UK provides personalised information, services and opportunities, from day one, to people affected by the condition. But, we need your help to do this.
If you're looking to meet new people and make a real difference in your local community, this role is for you. Helping to coordinate the support group in Billericay, you'll help people affected by Parkinson's to draw on invaluable support from their peers.
You'll have a chance to use and develop your administrative, leadership and communication skills - supported by local staff, to develop a programme of activities for your group.
As part of recruitment, you will be asked to provide a reference for this role. Speak to your staff contact for more information.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.