Volunteer roles for the Social Welfare sector

The Role:

Are you passionate about food and want to make a meaningful difference in your community? Join us as a Cooking Volunteer at our Day Centre, where we provide support to individuals who are rough sleeping and/or with a history of homelessness.

In this role, you’ll be preparing and cooking hearty meals for our clients, helping to bring comfort, routine, and nourishment to their day. You’ll also be responsible for cleaning up as you go and ensuring the kitchen is left tidy afterwards.

What you’ll be doing?

You’ll be preparing delicious meals for our clients and making a real difference in the lives of people who need it most. Your time, care, and cooking skills can bring comfort and support to those on their journey to a better future.

You'll also be:

• • Meal planning with clients
  • Stock-taking and ordering
  • Preparation and cooking
  • Clearing and cleaning

Desirable skills and qualities:

Your enthusiasm for our cause and your willingness to get stuck in are the most important, along with a calm and friendly manner, good listening skills and having empathy for our clients.

A food hygiene qualification is desirable but it can also be completed as part of our induction training.

What’s in it for you?

• • The feel-good factor that comes from doing something worthwhile
  • Learning new skills and access to further training
  • Work experience
  • Using & developing cooking skills, preparing wholesome, home-cooked meals.
  • You’ll receive a warm welcome and full induction to help you settle into the role and get to know more about our Day Centre and the people we support.
  • Your time & care will directly impact on the lives of individuals experiencing homelessness

DBS Checks and references

Our services aim to reflect the diversity of the communities they’re based in. We welcome applications from people of all backgrounds and particularly people with lived experience.

All applicants who volunteer with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming a volunteer, the decision will depend on the type of offence and its relevance to the role.

If you would like to discuss any convictions you may have, please contact our Volunteer Coordinator using the link below. All information will be dealt with according to our Data Protection Policy. We also request contact details for us to obtain references, ideally we need two.

Get in touch

To find out more, just click on the Application tab above and submit your contact details, so we can call you for an initial chat, we don't need a CV or letter. 

We look forward to speaking with you soon!

The Role:

Our Day Centre provides vital support to individuals experiencing rough sleeping by offering a safe, welcoming space. Here, they can find warmth or shade, enjoy a hot meal, connect with positive company, and engage with essential services in a neutral, supportive environment.

We are currently looking for compassionate and dedicated people to join us in supporting the day-to-day operations of our Day Centre. This role is an opportunity to make a meaningful impact by helping ensure vulnerable members of our community receive the care and support they need.

What you’ll be doing?

• Welcoming and registering attendees 
• Managing refreshments – providing tea, coffee and biscuits to our clients
• Assisting with serving food
• Supporting staff with the delivery of activities
• Helping to set up, clean and tidy at the end of the session
• Chatting with our clients and occasionally playing games

Desirable skills and qualities:

Your enthusiasm for our cause and your willingness to get stuck in are the most important, along with a calm and friendly manner, good listening skills and having empathy for our clients.

What’s in it for you?

• The feel-good factor that comes from doing something worthwhile which makes a real difference to people's lives
• Full induction into the role
• Access to free training courses through Julian House
• Learning new skills, such as basic hospitality and customer service skills

DBS Checks and references

Our services aim to reflect the diversity of the communities they’re based in. We welcome applications from people of all backgrounds, and particularly people with lived experience.

All applicants who volunteer with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming a volunteer, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert.

All information will be dealt with according to our Data Protection Policy. We also request contact details for us to obtain references, ideally we need two.

Get in touch

To find out more, just click on the Application tab above and submit your contact details, so we can call you for an initial chat, no need to worry about a CV or letter.

We look forward to speaking with you soon!

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

This is an excellent opportunity for someone with experience in business development, corporate partnerships, account management, sales, CSR, philanthropy, or fundraising to use their skills to make a tangible difference in the lives of refugees.
You will play a key role in helping Plateful Café develop relationships with local and national businesses, generating support through corporate donations, sponsorship, employee volunteering, catering contracts, and long-term strategic partnerships.

Key Responsibilities
Corporate Engagement

• Identify and research prospective corporate partners aligned with Plateful Café's mission.
• Develop and maintain a pipeline of potential supporters and business contacts.
• Introduce Plateful Café to local businesses, corporate foundations, and employers.
• Arrange introductory meetings and networking opportunities.
• Support the development of corporate partnership proposals and presentations.

Income Generation

• Help secure financial donations, sponsorships, and in-kind support.
• Identify opportunities for corporate grant funding and charitable giving programmes.
• Promote employee fundraising opportunities and workplace giving schemes.
• Explore sponsorship opportunities for training programmes, events, and community activities.

Catering and Enterprise Development

• Promote Plateful Café's corporate catering services to local businesses.
• Identify opportunities for meetings, events, lunches, conferences, and hospitality catering.
• Support the development of long-term catering relationships and repeat customers.
• Help position Plateful Café as a preferred socially responsible catering supplier.

Employee Volunteering and Skills Sharing

• Develop opportunities for corporate volunteering.
• Encourage businesses to provide mentoring, employability support, and workplace visits for our trainees.
• Build relationships that create pathways into employment for refugees completing our training programmes.

Strategic Support

• Provide advice on corporate engagement and relationship management.
• Help strengthen our corporate partnership strategy.
• Support impact reporting and stewardship of existing partners where required.

We Are Looking For Someone Who Has
Essential

• Experience working in a corporate environment, business development, account management, sales, marketing, CSR, partnerships, fundraising, or a related field.
• Excellent networking and relationship-building skills.
• Confidence engaging with senior stakeholders and business leaders.
• Strong written and verbal communication skills.
• Ability to work independently and proactively.
• Commitment to diversity, inclusion, and supporting refugees.

Desirable

• Experience within the charity or not-for-profit sector.
• Knowledge of corporate social responsibility (CSR), ESG, or social value initiatives.
• Experience securing sponsorships, partnerships, or fundraising income.
• Existing business networks in London.
• Experience developing corporate volunteering programmes.

What You Will Gain

• The opportunity to make a meaningful impact on the lives of refugees and people seeking asylum.
• Experience supporting a growing and ambitious social enterprise charity.
• The chance to shape and influence our corporate partnerships strategy.
• Opportunities to meet business leaders, charity professionals, and community partners.
• A reference and recognition for your contribution.
• The satisfaction of helping create employment opportunities and brighter futures for people rebuilding their lives in the UK.

Our Values
At Plateful Café, we believe that everyone deserves the opportunity to contribute, belong, and thrive. We celebrate diversity, value lived experience, and use food to bring communities together.
We welcome applications from people of all backgrounds and particularly encourage applications from individuals with experience of migration, displacement, or supporting diverse communities.

We are looking for a Volunteer Market Stall Trader, to help sell produce made by our refugee chefs to customers at local markets. This role involves setting up and taking down the market stall, engaging with potential customers, explaining our products, addressing inquiries, and actively promoting sales. You will gain valuable experience in sales and customer service.

What will you be doing?

• Market Stall Setup and Take Down: Assist in the set up and take down of the market stall, including arranging products, setting up signage, and ensuring the stall is presentable.
• Product Promotion/Sales Encouragement: Engage with potential customers, explaining our products, the refugees who made them and our story, answering questions and providing recommendations as needed.
• Sales Transactions: Handle sales transactions efficiently and accurately including Zettle for cards and also cash.

Desirables:

• Ability to perform tasks that may involve heavy lifting and physical labour, such as setting up and taking down the market stall
• Strong customer service skills with a friendly and approachable demeanour
• Ability to work independently, as well as part of a team
• Willingness to learn about our charity and products and effectively communicate this to customers
• Basic numeracy skills required for processing sales transactions and handling money

As a Volunteer Donor Relationship Co-ordinator, you will play a crucial role in forming and maintaining relationships with our donors, ensuring they feel valued and appreciated, whilst forming & implementing a strategy to keep them donating. This role would suit someone who is confident, enthusiastic about building strong connections, and passionate about the welfare of refugees & asylum seekers.

Key responsibilities:

• Identify and approach local high net worth individuals/businesses to approach for a regular donation
• Develop a donor relationship strategy aimed at maximising engagement and satisfaction.
• Personally reach out to existing donors to thank them for their contributions (& send seasonal cards/other personalised messages to maintain positive relationships).
• Build relationships by engaging with donors via phone calls and emails to understand their motivations for donating and gather feedback used to improve our efforts.
• Encourage previous donors to continue their support.
• Keep detailed and accurate records of all our donor interactions to ensure we have up-to-date information on our supporters.
• Create and distribute surveys to gain insights into our donors’ needs and expectations.
• Further down the line, host webinars or live Q&A sessions to answer donor questions and provide updates on our work.

Requirements:

• Strong communication abilities
• Proficiency with google docs/sheets
• Excellent organisational skills
• A confident individual who is comfortable engaging with a diverse range of people
• Pro-active approach and work with minimum supervision
• Can commit a minimum of 2 hours per week

We are seeking reliable and responsible Volunteer Drivers to support the transportation of food and products to markets, events, and private catering locations across London. This role is vital in ensuring goods are delivered safely, on time, and in excellent condition.

Key Responsibilities:

• Collect food and product items from designated pick-up points
• Transport goods to markets, events, and catering venues
• Load and unload items safely
• Plan efficient delivery routes
• Maintain communication with the team
• Ensure vehicle cleanliness
• Follow road safety regulations

Requirements:

• Valid UK driving licence
• Access to a reliable vehicle
• Good knowledge of London roads or GPS use
• Ability to lift moderate loads
• Reliable and organised

Desirable:

• Delivery or logistics experience
• Food hygiene awareness

What You’ll Gain:

• Support community initiatives
• Flexible schedule
• Logistics experience
• Mileage reimbursement at £0.45 per mile

Additional Information:

Flexible shifts including weekdays, evenings, and weekends.

Would you like to help tackle loneliness, one conversation at a time?

Loneliness and isolation can have devastating effects on a person’s mental and physical health. We are a registered charity providing a pathway of support to alleviate the hurt and distress, and the impact on mental and physical health, caused by loneliness and social isolation. 

We are seeking Volunteer Drivers, to provide transport in their own vehicle, bringing Friends (people who use our services) to and returning them home from an Archway supportive social group. Occasionally we organise Archway Fundraising activities or events where may be asked to provide transport to an Archway Fundraising activity or event.  Some Archway Friends (people who use our services) are unable to attend a supportive social group independently, mainly due to physical barriers to public transport. Transport delivered by volunteers enables Friends to access the supportive social group, in turn alleviating loneliness. The groups may be the only opportunity for Friends to meet with others. Each Friend is invited to one group per month either in Oxford or Abingdon so transport volunteers usually offer one trip per month or more if they like.

We ask volunteers to think of this as a longer term volunteer role due to the training and time we take in order to give our volunteers, and Friends, the very best service. You will also need to consider occasional time spent in training for your role and for continuous development. 

For all our roles:

Due to our Safeguarding regulations, unfortunately we are only able to accept applications from UK residents. 

Enhanced DBS checks for working with vulnerable adults (formerly called criminal records bureau checks)  which we will organise (no cost to this) and two references are required.

For any roles involving driving Archway Friends, we will need to see evidence of insurance and driving license as well as MOT and tax documents for the vehicle to be used.

We will happily cover out of pocket expenses (eg mileage).

We provide training relevant to the roles as well as ongoing supervision, guidance and support for all volunteers.

We have an elderly client in Luton, LU1 who would like someone to visit her at home once a week, or perhaps fortnighly with a phone call in between visits. She moved to Luton from Scotland many years ago and spends most of her days alone at home which understandably gets her down.  She has a supportive daughter who works full time and a friend who drops by when she can. 

As her befriender, you will provide companionship: friendly conversation and a non-judgemental listen ear, to help make her day a little brighter. Your gift of time, and your companionship will help to break the monotomy of sitting alone at home and will give her something to look forward to. Meetings will be in her flat, or in the communal garden when the weather allows. 

You need to be reliable, friendly and caring,English speaking and a good listener for easy conversations.  You should also be able to commit to befriending for at least 6 months.  Its worth noting that most of our volunteers stay involved for longer, only because they enjoy what they do. 

Befriending is a very easy way to help someone who is struggling and can be very rewarding, in fact you might both look forward to your meetings . It can also provide a great opportunity to gain practical experience of working with older adults in the community for anyone who is considering social or care work as a career. 

We provide training before you start and ongoing support once you are matched, we also reimburse expenses for travel and refreshments. Two references are required and an enhanced DBS check will be processed. 

If you live in or around Luton and have one or two hours to spare on a regular basis, please get in touch. 

About the Role:

We are looking for warm, reliable volunteers to join us as In-Home Befrienders. In this role, you will visit a residential home and spend quality time with people with sight loss, autism, and learning disabilities. Your presence will help create a friendly, relaxed environment where individuals feel valued and supported

The Difference You’ll Make:
Your time and presence can make a huge difference. For many people we support, a friendly chat, a shared laugh, or a simple activity can brighten their day and help reduce feelings of loneliness. You’ll be helping people feel valued, included, and connected, often turning an ordinary moment into something special and meaningful.

What You’ll Do:

• Share coffee, chats, and meaningful one-to-one or small group conversations
• Take part in activities such as crafts, games, and listening to music
• Offer companionship and emotional support
• Help create a positive and engaging atmosphere within the home

What We’re Looking For:

• Friendly, patient, and empathetic individuals
• A genuine interest in supporting people with additional needs
• Good communication and listening skills
• Reliability and a positive attitude
• Volunteers who live close to the volunteering location
• No previous experience required – full support will be provided

Requirements:

• Completion of a short online training programme
• A DBS (Disclosure and Barring Service) check
• Provision of references

Benefits of Volunteering:

• Reimbursement of reasonable expenses
• Opportunities to socialise and be part of a supportive team
• Valuable experience to enhance your CV and develop new skills
• The chance to make a real difference in someone’s day

Volunteering Opportunity

Flyer Distributor

What You’ll Do

Help promote Age UK Enfield services and events by distributing flyers and posters in local community spaces. You’ll raise awareness and act as a friendly face for the organisation in your local area.

You will:

· Distribute flyers and materials to homes, libraries, shops, cafes, community centres and GP surgeries

· Engage with the public in a polite, friendly way

· Answer basic questions about Age UK Enfield

· Keep a simple log of where you’ve delivered materials and how many

· Report back to your supervisor with any feedback or updates

Skills You’ll Use or Develop

· Confidence working independently

· Good communication skills

· Willingness to walk and stand for periods of time

· Professional and approachable attitude

· Reliable and well organised

Time Commitment

2–4 hours between 10:00 am and 2:00 pm
(Flexible days)

Location: Various locations across the London Borough of Enfield
Reports to: Communications, Marketing & Volunteer Manager

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Join AkiOke and gain hands-on experience in community engagement while helping young adults with learning difficulties access inclusive music sessions.

AkiOke is a welcoming music club for young adults (18–30) with learning difficulties. Our sessions help build confidence, friendships and wellbeing through singing and music in a supportive environment.

 What you’ll be doing

This role is about helping AkiOke grow by reaching the right people:

• Research local SEND groups, organisations and attend events
• Help us connect with services such as Mencap, day centres and supported living providers
• Share information about AkiOke with local networks
• Support simple outreach activities (emails, messages, introductions)
• Identify opportunities to promote the club in the community

What’s in it for you

 Real experience in community outreach and engagement
 Insight into the SEND and charity sector
 Strong experience for CVs (especially social care, community work, psychology, or charity roles)
 Opportunity to build communication and networking skills
 Flexible, manageable commitment
A chance to make a genuine impact on people’s lives

 Location & time

• Based in Bromley (Remote & local engagement)
• Flexible hours (2 hours per week)

• Who does this role suit?
• Students or anyone interested in community work, social care or the charity sector
• Friendly, proactive and organised individuals
• Someone confident in researching and reaching out to people
• No formal experience needed — just enthusiasm and reliability

 Why it matters

Your role will help more young adults find a safe, supportive space where they can build confidence, make friends and enjoy music.

Chair of Trustees – Hidayah

Do you want to make a real difference in people’s lives, lead a passionate team, and help shape the future of an impactful community organisation? Join Hidayah as our chair of trustees in this volunteer-based role.

Hidayah is a volunteer-led organisation supporting LGBTQ+ Muslims through community support, advocacy, education, and wellbeing initiatives. It creates safe, inclusive spaces where people can connect, feel empowered, and have their voices heard, while promoting equality and positive change across the UK and beyond.

Purpose of the Role

The chair of trustees provides strategic leadership to Hidayah, ensuring the organisation is well-governed, sustainable, and aligned with its mission and values.

Key Responsibilities

The chair will:

• Chair trustee board meetings and the AGM.
• Provide strategic leadership and oversee organisational development.
• Ensure compliance with Hidayah’s constitution, policies, and governance procedures.
• Support the implementation of the annual Strategic Plan.
• Oversee policy development, safeguarding, and organisational compliance.
• Support and supervise staff, consultants, or volunteers where required.
• Build partnerships and support fundraising initiatives.
• Represent Hidayah externally and promote its mission and activities.
• Contribute to the annual report and organisational administration.
• Act as a bank signatory where required.

Commitment Expected

Trustees are expected to:

• Attend trustee meetings and key planning meetings.
• Support Hidayah events and fundraising activities.
• Engage with emails and communications regularly.
• Maintain accurate organisational records and shared systems.
• Uphold Hidayah’s values and code of conduct.
• Serve until the next AGM, subject to a six-month probation period.
• Minimum commitment of 4–5 hours per week, with additional time required during busy periods or key organisational activities.

Person Specification

Essential Knowledge & Experience

• Strong understanding of charity governance, trustee responsibilities, and voluntary sector best practice.
• Proven leadership and strategic planning experience, ideally within a charity or community organisation.
• Experience leading and supporting teams, volunteers, or projects in a collaborative environment.
• Ability to operate effectively at both strategic and operational levels.
• Experience building partnerships, supporting organisational growth, and contributing to long-term sustainability.
• Understanding of safeguarding, equality, diversity, and inclusion within community-focused organisations.

Essential Skills & Attributes

· Strong leadership, communication, and decision-making skills.

· Ability to chair meetings and support effective teamwork.

· Good organisational and strategic planning abilities.

· Strong interpersonal and people management skills.

· Understanding of safeguarding, equality, diversity, and confidentiality.

· Good administrative and IT skills.

· Ability to work independently and use initiative in a volunteer-led environment.

Benefits of the Role

• Opportunity to make a meaningful and lasting impact in LGBTQ+ Muslim communities.
• High-level leadership experience in charity governance and strategic decision-making.
• Professional development in leadership, board management, and organisational strategy.
• Valuable networking opportunities with community leaders, partners, and stakeholders.
• Experience working with a passionate, diverse, and values-driven team.
• Opportunity to shape the growth and direction of Hidayah.