62 Arts culture heritage volunteer volunteer roles

ABOUT US 

Central and North West London (CNWL) Trust has almost 7,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. 

Arts in Health (AiH) is a step-down service from the Community Mental Health Hubs (CMHH), offering a programme of regular creative activities to support adults with lived experiences of mental health difficulties.

Our programme consists of weekly sessions on a Thursday – taking place at an art studio in W9 and cultural visits to museums and galleries across Central London. 

Participants can attend Arts in Health for roughly 8 months. Therefore, we request that volunteers commit to 8 months (1 term) or the whole year (2 terms) if possible. 

Term 1 runs from Sept 2026 – March 2027 and Term 2 runs from April 2027 – Dec 2027.

ABOUT THE ROLE 

We are looking for a local volunteer ‘travel buddy’ to accompany and support a participant from home to the Arts in Health session locations, every Thursday. This would best suit someone living close to Westminster or Kensington & Chelsea due to travel time, but we are open to further afield. 

Participants may need support because they feel anxious travelling alone, going to a new place, taking public transport, have fluctuations in their mental health, or need the accountability of having a travel buddy.

You won’t be attending the 2 hour sessions (2-4pm) of the project, but you will be free to spend those two hours looking at shops, museums, reading, or going to a cafe.

COMMITMENT AND LOCATION 

You will need to be available on Thursday afternoons, from late September, to provide weekly support - arriving with your participant at the selected venue by 1.45pm and picking up just after 4pm. This means you'll approximately be needed from late morning until early evening, depending on travel times. 

Travel buddies will have an online induction with the Arts in Health team before the project starts to share more about the project, learn about safeguarding within the team and to answer any questions. 

Programme dates and locations for 2026-27 confirmed once in post. 

Locations 

1. Art Studio -Maida Vale area W9

1. Cultural visit to a museum / gallery* - various locations across central London

*There may be slight changes to time on occasion according to the venue 

KEY TASKS 

• Travel to the participant’s home or a mutually agreed location nearby; meet them outside 

• Supporting a participant to travel to and from the venue, from their home, using public transport, to ensure they get to the session with time to settle before it starts

• Plan the journey from where you greet participant, to the session location in advance 

• Wait patiently for two hours without attending the session, and then travel back to their home location at the designated time

• Encourage the regular attendance of participants 

• Report any issues or concerns to the AiH team 

• Read and follow our policies & procedures - designed to keep you safe, including guidance around confidentiality 

KEY TRAITS, SKILLS AND EXPERIENCE 

• A kind, caring and supportive nature, with an ability to relate positively with both staff and clients 

• Be organised, with the ability to plan travel routes and travel confidently using public transport 

• Empathetic, compassionate, patient, tolerant and considerate 

• Good communication skills, including responding to emails and calls in a timely manner 

• An interest in working with mental health, adults with complex needs and learning more about using the arts for wellbeing and self expression. 

• An understanding of individual patients’ needs taking into consideration cultural and religious requirements 

• Reliability: to be someone we can rely on 

• Committed: to be consistent and dependable

• The ability to work independently whilst staying within the role’s boundaries, recognising what should and shouldn’t be done, when to seek advice or report concerns. 

• Committed to the values and policies of the Trust, including Data Protection and Equal Opportunities

WHAT IS IN THERE FOR YOU? 

• The opportunity to gain experience and develop knowledge and skills of working with adults with experiences of mental health issues 

• Provide a supportive and empathetic service 

• Learn about safeguarding adults 

• Learn more about the ethos and work of Arts in Health 

• Experience and insight into working within the NHS and healthcare sector, and working within a community environment

• Full support and a range of relevant training, including local induction and orientation 

• Access to the Volunteer to Career (VtC) programme to support you enter careers in the NHS through volunteering once 30 hours of volunteering have been completed 

• A reference for future volunteering or employment, following completion of at least 60 hours of volunteering 

• Following our expenses policy, reimbursement of agreed expenses

Volunteer Opportunity – Treasurer Trustee
Independent Arts Isle of Wight

Do you have financial skills and experience that could help strengthen creativity, wellbeing, and
community connections across the Isle of Wight?

Independent Arts is seeking a Treasurer Trustee to join our Board and help support the charity’s
continued growth and sustainability.

Independent Arts works with people of all ages and backgrounds, using creativity and
participation in the arts to improve wellbeing, reduce isolation, build confidence, and
strengthen communities. We believe that creativity can have a positive impact on people’s lives,
and we are looking for someone who shares our values and wants to make a meaningful
contribution.

As Treasurer Trustee, you will play an important role in helping the Board oversee the charity’s financial affairs, ensuring strong financial governance and supporting informed decision-making. You will work alongside fellow trustees and staff to help ensure the organisation remains financially sustainable and able to continue delivering its valuable work across the Isle of Wight.

We are looking for someone who can offer:
• Experience in finance, accounting, budgeting, business planning, or financial
management
• The ability to understand and explain financial information clearly
• Strategic thinking and sound judgement
• A collaborative approach and willingness to contribute to Board discussions
• Commitment to good governance and the aims of Independent Arts
Previous charity trustee experience or a professional accounting qualification would be
welcome but is not essential. We encourage applications from people with relevant skills and
practical experience from a range of professional and personal backgrounds.

What you’ll gain from the role:
• The opportunity to make a meaningful impact within the local community
• Experience of charity leadership and governance
• The chance to use your professional skills for social good
• The opportunity to work alongside a passionate and committed Board and team
• A chance to support creativity, wellbeing, and inclusive community development across
the Isle of Wight

Time commitment
This is a voluntary role. The Treasurer Trustee will be expected to attend quarterly Board and
finance committee meetings and review papers in advance, with additional time required to
support the CEO in financial planning, Board and annual reporting activities.
Independent Arts is committed to equality, diversity, and inclusion and welcomes applications
from people of all backgrounds, experiences, and communities.
 

Creative Arts & Drama Group Volunteer

We are looking for friendly, creative Volunteers to support our weekly arts and drama groups for adults. Sessions run throughout the week and provide a relaxed, inclusive space for people to explore creativity, build confidence and support their mental wellbeing.

These are informal, participant-led groups, and our participants include adults who are:

• Autistic
• Non-verbal or have limited verbal communication
• Blind or visually impaired
• Wheelchair users or people with mobility difficulties
• Adults with learning disabilities or learning difficulties
• Individuals with a wide range of confidence levels and communication styles

What you’ll be doing

• Helping set up and pack away session spaces and resources
• Preparing refreshments (tea and coffee)
• Welcoming and supporting participants
• Encouraging engagement in creative activities (art or drama)
• Supporting a safe, inclusive and relaxed group environment
• Being present alongside participants during sessions

What we’re looking for

• Friendly, patient and reliable
• Comfortable working in inclusive and diverse settings
• Interest in creativity, arts or drama
• Supportive, non-judgemental approach
• Commitment to inclusion, wellbeing and community
• Ability to follow safeguarding and organisational guidelines

Time commitment

• 2–3 hours per session
• Weekly sessions across the week on a rota basis
• Occasional training and volunteer meetings

What you’ll get

• Experience supporting creative arts and drama sessions
• Training and ongoing support
• Opportunity to work alongside experienced facilitators
• Experience supporting adults with diverse communication and support needs
• Agreed expenses (if applicable)
• A welcoming and supportive volunteer environment

Open Studio Mental Health Arts group

We are looking for a creative, enthusiastic Volunteer to support our Mental health art group ‘Open Studios’ for adults on Thursday afternoons.

Open Studios is a friendly space where people can paint, draw or create without pressure.

This is a workshop space to work on your own choice of art. It is not a taught session, but guidance is available from our artists. Aimed at those who are experiencing social isolation or who are working towards healthier mental wellbeing.

What you’ll be doing

You’ll work closely with the Magic Carpet Artist practitioner/s to create a safe and welcoming space for group members to explore their creativity.

Tasks may include:

• Setting up tables and chairs ready for the group
• Making teas and coffee
• Getting out art materials and resources
• Supporting group members to decide what they might like to do
• Being ‘alongside’ group members (this may include spending time working on your own artwork)

We’re looking for someone who:

• Enjoys supporting people to improve their mental health and wellbeing
• Believes in art and creativity as a powerful tool for prompting wellbeing
• Is reliable, friendly, and comfortable working with people
• Cares about community, creativity, and inclusive arts
• Is willing to abide by ECIs code of conduct and safeguarding procedures.

Time commitment

• 2.5 hours per week (1.45pm – 2.15pm)
• Occasional volunteer meetings and training sessions

What you’ll get

• Hands-on experience with a creative arts project
• An opportunity to work alongside an experienced and professional artist practitioner
• Experience working with people with mental health support needs (this may also include Neuro divergence and mild learning disabilities).
• Agreed expenses if applicable
• Tea and lots of gratitude!

Seeking childcare for children aged 0-12 for a community arts project in Vauxhall. We are looking for volunteers to look after the children of our participants during our sessions.

The Amies Projects (part of Pan Intercultural Arts) are music and drama projects for women survivors of human trafficking, providing an uplifting and empowering space for participants to make friends, learn new skills and get creative together. We hold several sessions each week and provide childcare for all the participants who need it, with 2 childcare volunteers during each session. The sessions for the participants are in an adjacent room to the childcare space, meaning parents are nearby.

Key Info

Sessions are 2 hours long

We share a meal before starting sessions, and have a short debrief afterwards

Project is based in Vauxhall

Induction training provided (building induction, safeguarding, boundaries)

Sessions are term time only

Availability

We are seeking weekly childcare support for the following sessions (term time only):

Mondays 17:45-20:00

Tuesdays 14:15-16:00

Tuesdays 17:45-20:00

Essential

Some experience looking after children aged 0-12

Willingness to undergo Enhanced DBS check

Desirable

Understanding of safeguarding (we will offer training if not)

Description of role

To provide childcare for young people aged 0-12. During the session there is no set curriculum to follow. We encourage children to be creative, offering arts supplies eg play doh and crayons, as well as toys for creative play. Children will have food during the session, which will be provided either by the charity or by the parents depending on the age and preferences. Children will need to be supported to use the toilet, nappies changed etc. We ask that volunteers alert staff of any safeguarding issues arising.

Babylon Migrants Project, currently a CIC, is embarking on an exciting journey to become a registered charity. We’re looking for a Finance Advisor to support us through this important transition period, eventually becoming our charity Treasurer. 

Babylon Migrants Project is a grassroots arts organisation led by and for young people from refugee, asylum-seeking and migrant backgrounds. We deliver creative and community-building activities that support displaced young people to build creative skills, confidence and support networks as they navigate life in the UK.

We work with young people aged 16–30 who are facing isolation, systemic barriers and a lack of safe and relaxed spaces. Our work takes place across our two hubs in London and Stoke-on-Trent, where participants take part in creative workshops led by expert facilitators, supported by a welcoming team of staff and volunteers.

Our three key aims are:

• Reducing social isolation amongst young people from refugee and asylum-seeking backgrounds
• Growing lived experienced leadership across the arts and refugee sectors
• Shaping more informed and human conversations about migration

We are in the process of registering as a charity, which will hopefully unlock vital funding and help us to grow as an organisation, ultimately supporting more young people in need. We are looking for a finance expert who, in addition to contributing generally advisory board (and subsequently, trustee board meetings), can support our ambition by:

• Advising on financial matters, particularly through the transition to becoming a charity
• Supporting us to improve financial processes
• Contributing to our understanding of the risks facing our organisation
• Supporting us to comply with HMRC requirements
• Helping us to create financial forecasts for the future as we develop and expand.

We currently have an Advisory Board that has no legal responsibility, the members of which we hope will stay on as Trustees of the new charity. The expertise represented by the current board are: fundraising, safeguarding, communications, and strategy & business planning. We therefore seek a finance expert to help ensure the success of the transition to charitable status, and who can hold responsibility for finances and risk for the new charity. 

As our organisation is led by lived experience, we would particularly encourage applications from people from migrant or refugee backgrounds. 

Who are we looking for?

• Formal finance qualification
• Experience/understanding of financial forecasting, payroll, corporation tax & charity accounting
• Experience of being on a trustee board before, particularly in a role relating to finance (preferable)
• Lived experience of migration or displacement (preferable)
• Willingness to attend quarterly advisory board meetings (and subsequently, trustee board meetings) as well as provide more ad hoc financial advice to the directors.
• Ability to operate at both strategic and practical levels
• Willingness to speak one's mind, listen to the views of others and constructively challenge
• Willingness to commit the necessary time and effort to being a board member (roughly 1 day per quarter, possibly rising to 2 where required).
• Commitment to our vision and values

As a financial advisor and later trustee with responsibility for finances and risk, you will help ensure the financial sustainability and compliance of the organisation, helping to ensure we can maintain and grow our support for young people from refugee and asylum-seeking backgrounds, at a time when support is needed more than ever. 

Join our team of Park Welcome Volunteers at Crystal Palace Park and help maintain the park's warm atmosphere. Volunteering in pairs, you’ll walk designated routes around the park sharing advice and information with visitors. You’ll communicate details about the park’s regeneration works, history, wildlife, and facilities and support us by monitoring our heritage points and reporting information to Park staff using a data collection sheet at the end of your shift.

At different times your role may include: 

• Being a visible presence and ambassador for the park

• Welcoming visitors, helping with wayfinding and providing information about park services; toilets, cafes and seating areas 

• Sharing details about the park’s activities, heritage, and community events with visitors and promoting responsible park use.

• Walking to our heritage points and monitoring their cleanliness and safety

• Sharing your observations and information with park staff through a short survey at the end of each shift

This role will suit you if: 

• You enjoy walking and spending time outdoors 

• You are comfortable talking with others and interacting with the public

• You are happy volunteering in a pair 

• Knowledge and interest in local history, nature, or community would be an advantage, but full training will be provided 

Reasons to get involved: 

• Join a friendly, enthusiastic, and supportive team and meet people from all walks of life

• Learn more about the park’s heritage, wildlife, and regeneration works 

• Help inspire others to care for and enjoy this historically significant and important green space 

• Gain experience in a public facing and community engagement skills 

What you need to bring: 

Please wear comfortable, sturdy footwear and suitable clothing for walking outdoors. You may wish to bring a bottle of water and snacks. 

We will provide:  

• A green volunteer high-vis vest to wear while on duty 

• A contact telephone number for park staff 

• Access to facilities and refreshments 

• Ongoing support and supervision from park staff

Support and training: 

• We will provide you with all the training necessary for your role, including: 

• General volunteering training and onboarding

• Additional Park Welcome training which will cover how to share information with staff, safeguarding and helping visitors look after the park responsibly 

• A walk around the park on designated Park Welcome routes with park management

• Ongoing guidance and support from the Volunteer Team 

• Reimbursement of travel expenses up to maximum of a zone 1-6 travelcard

• Volunteers are covered under Crystal Palace Park’s public liability insurance 

Access information: 

Welcome Volunteering takes place outdoors across various areas of Crystal Palace Park. The terrain may include grass, gravel paths, and uneven ground. We are happy to discuss any specific access requirements or adjustments.

About Crystal Palace Park:

Crystal Palace Park is an independent, community-led charity. Our mission is to protect, manage and improve Crystal Palace Park as a green, open, historic, ecological, recreational, sporting, cultural and educational resource in the interests of the community and other Park users. 

On 15 September 2023 we became the park’s custodian, taking over this responsibility from the London Borough of Bromley. We are devoted to its long-term maintenance and improvement as a vibrant ecological, recreational and historic resource. 

Our Volunteer programme is made possible thanks to a grant from The National Lottery Heritage Fund, with thanks to National Lottery players. 

1. Assistant facilitation at Young Garrick Youth Theatre sessions in Lichfield OR Burntwood, including helping to set up and clear away spaces, following risk assessments to ensure a safe and welcoming environment

2. Assist with as ‘meet and greet’ for participants, parents/carers, and visitors

3. Support the Youth Theatre Leaders and team with the delivery, administration, communication and positive culture of sessions

4. Assist with gathering and setting out of materials/resources (costumes, props, workshop materials)

5. Providing up to date knowledge of the community programme and acting as a point of call for questions during sessions

6. Support facilitators in providing a safe and welcoming environment and responding to safeguarding concerns in sessions

7. Provide additional help for participants who require extra support.

OTHER RESPONSIBILITIES

1. Attending volunteer training sessions as required

2. Adhering to all Lichfield Garrick Theatre policies & procedures.

3. Contributing to effective Health & Safety management across the organisation.

You will be required to undertake an enhanced DBS check for this role.

LEARNING OPPORTUNITIES
 

1. Mentorship from Lichfield Garrick Community Team

2. Monthly check-ins to set development goals

3. Opportunity to lead specific sessions or small projects with support, assistance and feedback.

The successful candidate must be 18+. 

Young Garrick Lichfield sessions run every Sunday in term time from 10am-5.30pm. Young Garrick Burntwood runs every Tuesday in term time from 6.30pm-9pm.

The placement length is flexible, for a minimum of one term and maximum of one academic year (ending July 2027).

The role is ideal for a person looking to gain experience and starting a career in the arts specifically with young people and communities. This could be as a facilitator, practitioner, or administrator/project leader.

There is no experience necessary. Please apply by telling us in one to two sides of A4 / four to six-minute video or audio why you would like the placement and how it will help further your ambitions, studies, or employment. Please indicate whether your preference is to be placed with the Lichfield group, Burntwood group, or either (we intend to offer two separate placements). Please go to the Lichfield Garrick website with details of where to send your application to by the closing date of Monday 14th September 2026.

Fort Amherst Heritage Trust cares for Fort Amherst in Chatham, Kent, preserving an important historic site and making it available for the benefit, enjoyment and education of the wider community. The Trust relies heavily on volunteers to help maintain, restore, interpret and promote the site for present and future generations.

Role Purpose

Trustees are collectively responsible for the governance, strategic direction and long-term sustainability of Fort Amherst Heritage Trust. As a Trustee, you will help ensure that the charity fulfils its charitable purposes, complies with its legal duties and makes decisions in the best interests of the Trust and the communities it serves.

Key Responsibilities

· Work with fellow Trustees to set and review the Trust’s vision, strategy and priorities.

· Ensure the Trust carries out its charitable purposes for the public benefit.

· Oversee the responsible management of the Trust’s finances, assets, buildings, grounds and collections.

· Support good governance by complying with the Trust’s governing document, charity law and relevant regulations.

· Monitor risks, policies and procedures, including health and safety, safeguarding, finance, data protection and volunteer management.

· Contribute to discussions and decisions at Board meetings, reading papers in advance and offering constructive challenge and support.

· Act as an ambassador for Fort Amherst, promoting its heritage, community value and volunteer-led work.

· Support fundraising, partnership development and community engagement where appropriate.

· Declare and manage any conflicts of interest and maintain confidentiality where required.

Skills and Experience

We welcome applications from people with a commitment to heritage, community benefit and good governance. Previous trustee experience is helpful but not essential. The Trust is particularly interested in people who can bring one or more of the following areas of experience:

· Heritage, museums, archives, conservation or historic buildings.

· Finance, fundraising, grant applications or business planning.

· Education, learning, interpretation or visitor experience.

· Volunteer management, community engagement or inclusion.

· Marketing, communications, events or digital engagement.

· Legal, governance, risk management, health and safety or safeguarding.

· Property, estates, facilities management or environmental stewardship.

Personal Qualities

· A genuine interest in Fort Amherst, local heritage and public benefit.

· Sound judgement, integrity and a willingness to act collectively with other Trustees.

· Ability to think strategically while understanding practical operational challenges.

· Confidence to ask questions, offer constructive challenge and support good decision-making.

· Commitment to equality, diversity, inclusion and respectful working relationships.

· Willingness to give sufficient time and attention to the role.

China Plate are looking for new Trustees to join our friendly and dynamic Board. If you are interested in the ways arts and culture can have a positive impact on the world, we’d love to hear from you.

China Plate is an arts charity based in Birmingham and working across the West Midlands, the UK and internationally. We’re producers: we work with people to make creative projects happen. Our projects include theatre shows, training programmes, audio anthologies, short films and bus stop galleries.

Our artistic programme is underpinned by our four core values: creativity, optimism, integrity and inclusivity. We’re now looking for new Trustees who share these values and who, like us, are interested in bringing communities together to produce creative projects that fire the imagination, make positive change and are open to all.

Our Trustees meet four times a year to discuss the company’s strategy and progress, and to ensure we are meeting all our legal requirements. These Board meetings are hybrid: you can join us online or in our Birmingham office.

Trustees are not paid: they are volunteers who give their time to support charities. However, at China Plate we can cover costs like travel expenses for meetings and events. If Trustees have access requirements – for example if you require BSL interpretation, captioning, or information provided in particular formats – we will also put these into place.

You do not need to have been part of a Board before to join. You could be based in the West Midlands or elsewhere in the UK. We are looking to recruit new Trustees from either inside or outside the arts sector, including those who may not yet be familiar with our work. We’re interested in hearing from anyone who shares our values, is excited by what we’re doing and is keen to support, question and challenge us.

We would particularly like to recruit one Trustee who is a young person (18-30) who has previously taken part in one of China Plate’s Training & Development programmes – such as The Optimists, Young Producers, or our internships and placements.

Deadline to apply is 12pm (midday) on Wednesday 30th September 2026.

If you’d like to find out more, please visit our website to download the Trustee Recruitment pack.

If you’d like to have a conversation about the role prior to applying, please email our Executive Director Chloe. 

Birmingham Cathedral is seeking a dedicated and compassionate individual to join its Chapter as a non-executive member. This is a unique opportunity to contribute as a trustee to the cathedral's strategic direction, provide governance and oversight, and share responsibility for the stewardship and sustainability of the resources that support its mission and ministry.

As a member of the Cathedral Chapter, you will share with the Dean in the oversight of cathedral life. Chapter members are invaluable in shaping the direction of the cathedral and ensuring we continue to fulfil our mission and purpose. You will work collaboratively with clergy, staff, volunteers and external partners to uphold the cathedral’s mission, vision, values and strategic priorities. 

The Dementia Services supports people to live independently and safely at home for as long as possible, stay socially engaged and carry on doing what they love. The service supports Camden residents over the age of 55 in the early or moderate stages of dementia.

We offer clients from the Dementia Services (befriending and wellbeing) a short performance or creative activity delivered by a volunteer visual artist, musician, dancer, actor, performer, and other creative artforms. You may choose to share a creative hobby or an art form you practice professionally.

What does the role involve? 

·Share your creative talent or hobby with older people living with dementia by delivering a short performance to an older person at home or providing an opportunity for them to participate in a creative activity.

·Visit a minimum of 4 times per year for up to 1.5 hours each time, including 20/30 minutes for the performance/activity.

·Provide opportunities for connection with older people during your visit through conversation and engagement.

• Liaise with service coordinators to link with clients who have asked to receive these visits/calls.
• Provide feedback after every performance, including positive impact, improvements to the delivery of visits or concerns regarding the client. 

What will you get out of it?

·An opportunity to create meaningful experiences for all

·Be part of something rewarding and fulfilling

·Training in dementia awareness, safeguarding and more

·Supervision and support

·Reimbursement of expenses

·Opportunities to meet other volunteers

What are the benefits for people living with dementia?

 Many of the clients we support in this service are housebound or do not have the confidence or opportunity to attend events. Some clients may be artists, performers and creatives in their own right who do not get an opportunity to engage with or experience this aspect of their lives anymore.

Giving people who are living with memory loss an opportunity to be part of creative activities is a stimulating, fun way of putting them in touch with memories, other people and the wider community.

Bringing your artform into peoples’ homes can have a huge impact on reducing isolation, encouraging connection and bring a sprinkle of joy to those living with dementia.

We are looking for people who have:

• An interest in sharing or performing their creative, artistic skill whether you are a hobbyist or a professional: 
• Singing

·Playing a musical instrument

·Visual art activity

·Poetry/acting

·Dancing

·Culture-specific art/music/dance/poetry

These are just a handful of examples, but we will consider applications from a variety of artists/musicians/ performers and are open to suggestions.

What other attributes do you need?

• Good verbal and written skills in English 

• Enjoy conversation.
• A desire to learn more about an individual and their interests and their past, and life history
• Consistency and reliability 
• An ability to empathise and understand the needs and experiences of an individual with dementia and memory loss.
• Understanding of confidentiality
• Patience and sensitivity
• Confidence to deal with emergencies
• Requirement to undertake induction training and follow guidelines and policies of Age UK Camden

Volunteering Hours 

Performances/activities:Usually approx. 20 -30 minutes but 1-1.5hrs are assigned to the visit

 Minimum of 4 - 6 visits a year (you can opt to do more). 

Visits will be a time agreed between you and the older person you are matched with.

Please note, early morning and late evenings are generally not suitable times for visits. 

Training and induction are provided for the role and includes: 

• Online Dementia Awareness course 
• Age UK Camden organisational induction 
• Induction to Dementia Befriending and Dementia Wellbeing Services and relationships, how to deliver a performer visit
• Safeguarding Adults online course
• Data Awareness online course

We will give you:

• Ongoing support including regular supervision by the coordinator of the service.
• Reimbursement of agreed expenses 
• Access to Volunteer Forum events

 If you are interested, we will ask you to: 

• Complete an application form

• Meet with Dementia Services staff member
• Provide details of two Referees
• Complete an Enhanced DBS check (we arrange this with you)
• Induction and training (as laid out above)

We understand that completing the various steps takes time, and we support and keep in touch with you through the process. 

As this role brings our volunteers into regular contact with vulnerable older people, we make sure that all volunteers understand their role and have completed our recruitment procedures to both our and their satisfaction. 

Join the Team and Help Us Build the Future of The Swadhinata Trust 

The Swadhinata Trust is embarking on a journey of significant growth and transformation. Having recently refreshed our purpose, mission, and brand, we are now ready for our next big leap: transitioning from a grassroots volunteer organisation to a scalable charity with paid staff and expanded reach.

To reach our full potential, we need 'roll-up-your-sleeves' leaders who are eager to help us transform. This isn’t just about giving advice from the sidelines; it’s about being the engine of our transformation. Whether you are an expert in your field or looking to develop new skills, joining us as a collaborative partner offers a unique opportunity to make a tangible, lasting impact on our journey.

How Can You Help 

We are looking for both professionals and enthusiasts eager to use their skills to help us transform. Whether you can offer 2 hours a week or 10, your expertise will be a vital part of reaching our big goals. You don’t need to be a veteran in your field; we value a 'roll-up-your-sleeves' attitude and a commitment to our mission just as much as a CV.

Operations Volunteer

The Goal: You are the engine room! You’ll help ensure our day-to-day systems, from IT to HR, are smooth and supportive.

We’d love help with:

• Daily Support: Helping with office admin, logistics, or coordinating meetings.

• Improving Systems: Assisting with our CRM (database) or helping the team get the most out of our tech.

• People Support: Helping with the "welcome" process for new staff or volunteers.

What you bring:

• A proactive, "can-do" attitude and a knack for multitasking.

• Great people skills and an organised approach to busy days.

• Tech-savviness (or a quick ability to learn new software).

We are looking for friendly and enthusiastic people to help us in our brand-new Visitor Centre at Crystal Palace Park!  

The Visitor Centre is a welcoming hub where visitors can discover the history and heritage of Crystal Palace Park through a permanent exhibition, browse our gift shop and find information to help them make the most of their visit to Crystal Palace Park. The building also includes a flexible space available to hire for community events, meetings, and activities.

Volunteers will play a vital role in ensuring that visitors have an informative and positive visit. You’ll volunteer in pairs, supported by paid staff, to welcome visitors and support our Visitor Centre shop and membership opportunities.

This role will suit you if you are a friendly, outgoing individual who is keen to gain retail and customer service experience while learning more about working for a charity.

What’s involved: 

• Welcoming visitors to Crystal Palace Park and helping to ensure that we provide an inclusive and friendly environment for all our visitors. 

• Supporting the Visitor Centre shop, including serving customers, processing sales through our cashless till system and helping to ensure the stock is monitored and the space is welcoming and tidy. 

• Wayfinding – helping visitors map out their route around the park, including information about park services; toilets, cafes and seating areas 

• Promoting Crystal Palace Park, including our aiding visitors to join as Crystal Palace Park Members using our membership tablets. 

Time involved: 

This role is available Wednesday – Sunday throughout the year. Hours involved will be across two shift patterns, AM: 9.45 – 1.00pm and PM: 12.45 – 4.00pm. 

There will also be ad-hoc evening openings throughout the year which volunteers can also be involved in.

We encourage volunteers to take part in this role for at least 3 months to get the most out of the opportunity.

This role will suit you if: 

• You are a friendly and welcoming person, and you enjoy talking and meeting a wide variety of people 

• You’re happy to volunteer as part of a team 

• You’re interested in learning more about our history and communicating information to our visitors 

• You’d like to gain retail experience and customer service skills

• You’re interested in learning more about working for a charity and gaining understanding of the importance of membership and donations.

Support and training: 

We will provide you with all the training necessary for your role, including: 

• An induction and full briefing before your first session 

• Training in how to assist in the shop and membership engagement 

• Support from Trust and Freelance staff.

• Volunteers are covered under Crystal Palace Park’s public liability insurance 

We will offer you:

• A volunteer uniform (lanyard or pin badge) 

• Reimbursement of travel expenses up to maximum of a zone 1-6 travelcard 

• Support from a dedicated volunteer officer 

• Access to facilities, water and light refreshments 
• Ongoing support and supervision from Trust staff 

Access information: 

This role takes place inside the Visitor Centre in Crystal Palace Park which is step free. We want to make our volunteer roles accessible and if you have access requirements or would like to discuss whether this role is suitable for you, please get in touch.