Volunteer Warehouse Support Volunteer Roles in Belfast

You will be accountable for our IT systems and will provide support to our volunteers when it comes to IT and digital technology.  

Students4Students is a member led educational charity that has been operating for seven years.

As with any modern organisation, our success is tied to our ability to make efficient use of IT and digital technologies. IT underpins our recruitment processes, how we monitor and evaluate our services, and how we keep track of our finances.

We  therefore spend a large amount of volunteer time on IT issues and digital support for our primarily student volunteers. Our volunteers are spread across the country and so having a strong online system and an effective way to solve any IT queries is essential. 

We are looking for somebody to help us with our IT and online running of the organisation. Particularly we are looking for somebody who can effectively solve any digital issues, as well as helping us to develop our use of IT to make our volunteering as effective, stream-lined and secure as it can be.

Responsibilities and duties 

The post-holder will be responsible for: 

• Responding to volunteer queries and problems around their Microsoft accounts and use of other online accounts and systems 

• Overseeing our internal IT and aiding in developing how we can use IT and digital technologies  in the most effective way 

Key requirements 

i. Experience with IT system administration and navigating IT  

ii. A very strong understanding of how to administer Outlook, Teams, SharePoint and other essential Microsoft 365 applications. 

iii. Excellent communication skills 

Optional requirements 

i. Experience working in a non-profit setting 

ii. Experience working in an educational setting 

iii. An understanding of how to effectively structure a cloud based data warehouse