Young Refugee Caseworker Volunteer Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Referral volunteer (laptops)
Team: Casework
Supervised by: Adult caseworker
Location: Tooting office on a Thursday afternoon (2-5pm) for period of training/induction. Remote or in person once induction is complete.
Time commitment: 3 hours a week, we ask that volunteers commit for a minimum of 6 months
About CARAS :
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do
About the Role:
CARAS offers advocacy casework integrated into all of its projects, ensuring that people who attend our groups can access support to address issues in a friendly and timely manner. A key part of the casework service is to help connect people to resources and activities that they need.
A key areas of need is digital access, either by smart phone or laptop.
People living in asylum accommodation receive £9/week making saving for items impossible.
Whilst many activities have returned to face-to-face delivery many have stayed online, not having a laptop impedes people’s ability to join English classes and social activities. People attending college face difficulties in completing college work without access to computers in the evenings, access to a laptop means people are able to take greater control over their independent learning. Smart phones make a huge difference in people’s ability to have contact with family and community across the world.
To meet this need we have built a partnership with a grant giving organisation, Acts435, to support people to get personal laptops.
We are able to refer 5 people at a time for grants to buy new laptops/phones. Once the grant money is received we purchase the devices for community members to collect.
We are looking for a volunteer to do these referrals each month and support people to purchase and receive their laptops and phones. This is an extremely rewarding role, interacting with lots of the CARAS community members and making a very tangible positive impact on people’s lives.
Tasks and Responsibilities:
- contacting community members who are on our waiting lists by phone to explain the scheme to them
- complete grant applications with community members
- monitoring the grant platform to see when grants have been made
- purchasing laptops online and liaising with community members to arrange collection
- completing monitoring forms with community members once grants are recieved and uploading to grant platform
- recording all referrals and work done on our case management system (lamplight)
Person specification:
Essential
· Confidence in using IT (online forms, online shopping, google maps, email, DocuSign)
· To be non-judgemental and able to engage with people from diverse backgrounds;
· A commitment to confidentiality and data protection
· Thorough with good attention to detail
· Reliable
· A high level of spoken and written English
· Excellent communication skills, especially with people who are new to English;
· Ability to gather information from people in a sensitive way
· A calm, friendly, kind and patient approach
· Enjoyment in speaking to new people
· A commitment to working in an empowering way
· Able to maintain boundaries
· Able to work autonomously
· Currently resident in the UK
Desirable
· Experience working with refugees and asylum seekers
· Fluent in one or more of: Pashtu, Farsi, Tigrinya, Somali, Arabic or Dari, Russian, Ukrainian, Albanian, Amharic, Kurdish Sorani, Spanish, French
· Experience of working with interpreters
Benefits to Volunteering:
Through volunteering with us you will:
· Learn about issues relating to refugees and people seeking asylum;
· Work as part of a friendly, welcoming team;
· Develop your skills and competencies;
· Be able to access relevant training, including safeguarding training.
All volunteers must complete a DBS check and attend training with us before starting. You will also receive training and support relevant to your specific role.
To Apply:
To Apply To apply for this opportunity, download and complete the CARAS volunteer application form, using this volunteer role description to inform your answers.
Successful applicants will have an informal meeting with the Adult caseworker, and one with community members, to assess compatibility to the role. These meetings will be on a rolling basis so apply ASAP.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Adult Casework Volunteer - Role description
Role: Adult Casework Volunteer
Team: Casework
Supervised by: Adult caseworker
Location: Tooting office on a Thursday afternoon (2-5.30pm)
Time commitment: 3.5 hours a week, we ask that volunteers commit for a minimum of 6 months
About CARAS :
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do
About CARAS casework:
CARAS works with adults and young people of a refugee and asylum seeker background to find solutions to their problems. There are two separate sub-teams within the Casework team; young people and adults. We support adults to navigate the asylum system, understand their options, access benefits, connect with services and realise their goals. We are a non-specialist casework and advocacy service, so we work in close partnership with other local organisations to whom we refer people with more complex issues.
Using the empowerment model, our casework service embodies CARAS’ values of ‘with not for’, always striving to ensure people are armed with the information and resources they need to make decisions and take action for themselves.
About the Role:
We are currently recruiting for 2 volunteers to join our Adult Casework team.
The purpose of the Adult Casework volunteer role is to support adults with a refugee or asylum seeking background to understand their rights, access information and services, and ultimately, take control of their own lives. You will work with individuals to address problems they may face relating to, among other issues, asylum support, accessing healthcare and education, access to legal advice and finding activities and opportunities.
You will start from an understanding that individuals are always best placed to solve their own problems, and often need nothing more than to talk out a problem and find the solution themselves. When helpful, you will provide information to clarify and support to take action.
The Adult Casework team hold a support session at our office in Tooting on Thursday afternoons from 2-5.30pm. Volunteer caseworkers have 1:1 appointments, either in person or by phone, with CARAS members. These can be related to a range of topics. Currently our biggest areas of work are around housing for people seeking asylum, access to college, nursery/school places for children, referrals to mental health providers, searches and signposting to activities, finding solicitors and supporting people to apply for bus passes and ID cards. Volunteers also support with administrative tasks such as updating our databases, collating resources and creating information guides.
Adult Casework Volunteer Tasks and Responsibilities:
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Working in an empowering way with individuals and promoting their independence through goal-setting.
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Supporting people to develop their knowledge of rights and entitlements.
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Assisting with filling out forms
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Signposting and referring onto other services and organisations.
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Gathering information from experts and disseminating information to people in an accessible manner.
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Engaging in collaborative internet and phone research on services, organisations and grants.
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Flagging safeguarding concerns and other issues where further support is required.
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Keeping accurate casenotes
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Supporting to maintain our signposting database
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Researching and collating resources
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Working collaboratively as a team and assisting to shape the Adult Casework project.
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Adhering to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements:
Essential
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Experience of doing 1:1 advice work/casework.
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Excellent communication skills, especially with people with varying levels of English.
-
Confidence in using IT (Microsft office, outlook, zoom, Google search, online forms)
-
To be non-judgemental and able to engage with people from diverse backgrounds;
-
A commitment to confidentiality and data protection
-
Thorough with good attention to detail
-
Reliable
-
A high level of spoken and written English
-
Ability to gather information from people in a sensitive way
-
A calm, friendly, kind and patient approach
-
Enjoyment in speaking to new people
-
A commitment to working in an empowering way
-
Able to maintain boundaries
-
Able to work autonomously
-
Currently resident in the UK
Desirable
-
Working knowledge or experience of relevant law and policy around asylum support, the asylum process, rights and entitlements for people seeking asylum
-
Experience of working with interpreters
-
Direct experience of the UK immigration system.
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Past experience of working with people seeking asylum
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Proficiency in one or more of the following languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu or Vietnamese.
We will prioritise applicants with lived experience of the asylum process
Benefits to Volunteering:
-
Learn about issues relating to refugees and people seeking asylum;
-
Work as part of a friendly, welcoming team;
-
Develop your skills and competencies;
-
Be able to access relevant training, including safeguarding training.
-
Obtain a reference from us relating to your volunteering
All volunteers must complete a basic DBS check for volunteers working with adults and attend training with us before starting. You will also receive training and support relevant to your specific role.
To Apply:
To apply for this opportunity, download and complete the CARAS volunteer application form, using this volunteer role description to inform your answers.
Applicants will have an informal meeting with the Adult caseworker, and one with community members, to assess compatibility to the role. These meetings will be on a rolling basis so apply ASAP.
Successful applicants will undergo training and induction with our team.
The client requests no contact from agencies or media sales.