Access Manager Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you live in Wales and want to gain valuable skills, have new experiences, and support vulnerable people?
We are offering 1 young person aged 18-25 the opportunity to volunteer for up to 11 months with the French Red Cross in Lille. The programme will run from September 2024 – August 2025.
You will be working on a range of projects, which will give you the chance to explore the different kinds of social action that the French Red Cross undertake in Lille. This is a great opportunity to get involved in these projects and find out what you are interested in. For more details on the role and the projects available, have a look at the role description. The main thing we want to see is your motivation for this placement!
The French Red Cross operates a project called “Mobile support programme for migrants” (DMSE) along the shores of northern France. This programme aims to “go towards” migrants and provide them support directly in the makeshift camps. The project offers three main services: access to care, maintaining and restoring family links and supporting unaccompanied children. The successful volunteer will likely spend 2 days a week in the field supporting migrants, 1 day in the office providing administrative and logistical support and 1 day will be dedicated to their individual Element project, a chance for the volunteer to develop their own project or cultural exchange activity. The remaining day will be treated flexibly and could see the successful volunteer supporting the French Red Cross on their other projects such as helping the FRC in launching first aid training for migrants.
Please note that only young people based in Wales can apply for this role. We are especially interested in applications from those who are from low socio-economic backgrounds, are carers or are care experienced, have accessed free school meals, are refugees or asylum seekers and those with disabilities or additional needs.
The closing date for applications is Wednesday 1 May 2024.
Successful applicants will ideally satisfy any one of the following criteria:
- Low household income (under £26,000).
- Are carers/have experience in the care system.
- Have accessed free school meals.
- Are a refugee.
- Are currently seeking asylum.
- Are disabled or have additional needs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our roaming tech volunteers provide one-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology. They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them.
- Good communication skills
- Customer focused approach
- Natural tech user
- Problem solving skills;empowering attitude
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Home visits and venues across your local area. Access to telephone and email is required.
- This role requires an enhanced criminal record check and 2 references.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Pain Concern
Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, Pain Matters magazine, information helpline, community pain education sessions and our research and campaigning work. All pain is unpleasant, but for the 7.8 million people in the UK living with long-term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life-changing results
Purpose of Volunteer Role
This role supports our aim in delivering pain education in our communities and providing access to high quality resources to those who may not have digital access. As an ambassador you will provide tailored information on pain management services available in the local health board area and Signpost to any other support services in the community. Promote the concept of supported self-management as a recommended, effective intervention for chronic pain. Help make a difference to people living with pain by providing a powerful platform to hear the views and experiences for the all too often, voiceless patients. Due to the nature of the role, successful applicants will be required to undertake a PVG check.
What would you be doing
• Have personal experience of chronic pain (e.g., a diagnosis or experience of supporting a family member or friend).
• Representing Pain Concern in a professional manner
• Build a network with local GP surgeries, NHS health board.
• Attend Pain Management groups (virtually or in person), to highlight long term support options.
• Making conversation with members of the public as appropriate, and answering questions about the charity’s work.
• Signpost to helpline, Pain Concern information leaflets, Airing Pain etc
• Carry out research into community groups, local events and businesses in your area, so that you can contact them to attend fayres, exhibitions etc
• Attend cheque presentations and local events officially thanking donors and hosts for their support
• Adhere to Pain Concern’s policies and procedures at all times, including Safeguarding; Equality, Diversity and Inclusion; Health & Safety; Data Protection; Confidentiality;
• Attend training and volunteer meetings
• Keep your Volunteer Manager up to date on your activities, including the contacts you’ve made and talks that you’ve arranged.
Is this role right for me
We are looking for an individual who possesses some or all of the below experiences, skills and qualities.
• Friendly, positive and outgoing personality
• Tenacity and enthusiasm for sourcing opportunities in your community
• Enthusiasm and interest in chronic pain and the work we do
• Good communication skills, including public speaking
• Strong organisational skills, and an ability to work on own initiative and be proactive
• Access to the Internet and confidence in using it
• A good local knowledge
• Flexibility
Availability and location
Minimum commitment of 6 months. Minimum 2-3 hours per week. By becoming one of our Community Ambassadors, you will travel in and around your geographical area to meet support groups and attend events and from our office at Newcraighall Road, Edinburgh EH15 3HS
Benefits to you
• Experience volunteering as part of a friendly team
• Meet new people
• Build on your employability skills
• Training and a dedicated volunteer line manager looking after you
• A job reference after 6 months of volunteering.
• Satisfaction of giving a valuable service to the community
• On-site car parking
• Reasonable travel expenses will be reimbursed in accordance with our Volunteer Policy
How do I apply
Download and complete an application form via the volunteering page on our website. For more information about this role please contact us via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role of the Health Link Event Volunteer is an important one to the charity as we support very entrenched, institutionalised and isolated clients to access services in their borough.
The volunteer will enjoy developing positive relationships with new people and will be willing to work outside of their own comfort zone. The volunteer must have an enhanced DBS background check (SPEAR will apply for this on your behalf.)
LOCATION/S: Our Health and Wellbeing days are held across Richmond, Kingston, Wandsworth, Merton and Sutton Boroughs. We hold approximately one Health and Well-being day per month in one of the above locations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Europia is a community development organisation established in 2008. Our friendly multi-lingual team are committed to supporting and empowering Eastern European nationals in Greater Manchester. We also work with regional and national partners and in doing this, we have national recognition.
Europia is seeking a dedicated volunteer to provide support to the CEO in administrative duties, calendar management and strategic policy implementation.
Role Overview: As a Volunteer Executive Assistant with a focus on CEO Calendar Management at Europia, you will take on a pivotal role in supporting the Chief Executive Officer (CEO) by efficiently managing their calendar and ensuring smooth coordination of their daily schedule. This is a fantastic opportunity to gain experience, boost your CV, and advance your career by facilitating the CEO's productivity and enabling them to focus on strategic priorities to further Europia's mission.
Key Responsibilities:
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Calendar Management: Take ownership of the CEO's Google Calendar, scheduling appointments, meetings, and events in a manner that optimizes their time and aligns with their priorities.
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Prioritization: Assist the CEO in prioritizing meetings and commitments, considering their strategic objectives and time constraints.
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Coordination: Liaise with internal and external stakeholders to coordinate meetings and confirm availability, ensuring all necessary arrangements are in place.
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Time Management: Proactively manage the CEO's time by identifying conflicts, suggesting alternatives, and making adjustments as needed to accommodate urgent matters and optimize efficiency.
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Communication: Maintain clear and timely communication with the CEO regarding their schedule, upcoming commitments, and any changes or updates.
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Confidentiality: Handle sensitive information with the utmost discretion and maintain confidentiality in all interactions, adhering to Europia's policies and procedures.
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Administrative Support: Provide additional administrative support to the CEO as required, including drafting correspondence, preparing documents, and conducting research.
Requirements:
- Exceptional organizational and time management skills, with a keen eye for detail.
- Strong communication skills, both written and verbal, with the ability to interact professionally with internal and external stakeholders.
- Proficiency in Google Calendar or similar calendar management tools.
- Ability to exercise discretion and maintain confidentiality.
- Prior experience in calendar management or executive support roles is preferred but not required.
- Commitment to Europia's mission and values.
Benefits:
- Access to our online training platform with over 300 courses
- Gain valuable experience in executive support and calendar management.
- Make a tangible impact on the efficiency and effectiveness of Europia's leadership.
- Opportunity to work closely with the CEO and gain insights into the operations of a charitable organization.
- Flexible volunteering hours to accommodate your schedule.
- Join a diverse and supportive team of staff and volunteers.
Note: This role description focuses specifically on managing the CEO's Google Calendar and supporting them in their day-to-day activities.The responsibilities outlined may be adjusted based on the CEO's needs and the volunteer's skills and experience.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you like dogs? Do you like people?
Your community needs you!!
Walkie Dogs is a weekly social group located in the UK that brings local communities in every city together to walk their dogs and make connections. We support mental health organisations and work towards reducing knife and gang crime throughout the UK. As a volunteer-led organisation, we provide training to ensure that our volunteers are equipped to offer support and resources to our members. Our online retail store offers the best products on the market to promote the health and well-being of dogs in the UK, with exclusive discounts for our members. We also provide educational tools, travel advice, training, and more to the dog community.
Role Description
This is a full-time, on-site role as a Volunteer Walk Leader at Walkie Dogs. As a Volunteer Walk Leader, you will be responsible for organising and leading dog walks for our social group. Your day-to-day tasks will include coordinating meet-up locations, ensuring the safety and well-being of participants and their dogs, providing guidance and support during walks, and fostering a positive and inclusive atmosphere within the group.
Qualifications
- Experience leading group activities and events
- Excellent communication and interpersonal skills
- Passion for promoting mental health and reducing knife and gang crime
- Knowledge of dog handling and safety
- Ability to provide guidance and support to members
- Reliability and punctuality
- Strong organisational skills
- Familiarity with the local area's, 74 cities in the UK. (anywhere with a cathedral)
Collaborating with Mental Health organisations across the UK we aim to support and spread awareness of the importance of mental health and well-being
Each volunteer will receive full walk leader training, access to the our website, discounts and walks across the UK.
We require an up to date DBS check and a minimum of of 20 walks per year
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you like dogs? Do you like people?
Your community needs you!!
Walkie Dogs is a weekly social group located in the UK that brings local communities in every city together to walk their dogs and make connections. We support mental health organisations and work towards reducing knife and gang crime throughout the UK. As a volunteer-led organisation, we provide training to ensure that our volunteers are equipped to offer support and resources to our members. Our online retail store offers the best products on the market to promote the health and well-being of dogs in the UK, with exclusive discounts for our members. We also provide educational tools, travel advice, training, and more to the dog community.
Role Description
This is a full-time, on-site role as a Volunteer Walk Leader at Walkie Dogs. As a Volunteer Walk Leader, you will be responsible for organising and leading dog walks for our social group. Your day-to-day tasks will include coordinating meet-up locations, ensuring the safety and well-being of participants and their dogs, providing guidance and support during walks, and fostering a positive and inclusive atmosphere within the group.
Qualifications
- Experience leading group activities and events
- Excellent communication and interpersonal skills
- Passion for promoting mental health and reducing knife and gang crime
- Knowledge of dog handling and safety
- Ability to provide guidance and support to members
- Reliability and punctuality
- Strong organisational skills
- Familiarity with the local area's, 74 cities in the UK. (anywhere with a cathedral)
Collaborating with Mental Health organisations across the UK we aim to support and spread awareness of the importance of mental health and well-being
Each volunteer will receive full walk leader training, access to the our website, discounts and walks across the UK.
We require an up to date DBS check and a minimum of of 20 walks per year
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Birmingham and Derby Volunteers needed
Do you like dogs? Do you like people?
Your community needs you!!
Walkie Dogs is a weekly social group located in the UK that brings local communities in every city together to walk their dogs and make connections. We support mental health organisations and work towards reducing knife and gang crime throughout the UK. As a volunteer-led organisation, we provide training to ensure that our volunteers are equipped to offer support and resources to our members. Our online retail store offers the best products on the market to promote the health and well-being of dogs in the UK, with exclusive discounts for our members. We also provide educational tools, travel advice, training, and more to the dog community.
Role Description
This is a full-time, on-site role as a Volunteer Walk Leader at Walkie Dogs. As a Volunteer Walk Leader, you will be responsible for organising and leading dog walks for our social group. Your day-to-day tasks will include coordinating meet-up locations, ensuring the safety and well-being of participants and their dogs, providing guidance and support during walks, and fostering a positive and inclusive atmosphere within the group.
Qualifications
- Experience leading group activities and events
- Excellent communication and interpersonal skills
- Passion for promoting mental health and reducing knife and gang crime
- Knowledge of dog handling and safety
- Ability to provide guidance and support to members
- Reliability and punctuality
- Strong organisational skills
- Familiarity with the local area's, 74 cities in the UK. (anywhere with a cathedral)
Collaborating with Mental Health organisations across the UK we aim to support and spread awareness of the importance of mental health and well-being
Each volunteer will receive full walk leader training, access to the our website, discounts and walks across the UK.
We require an up to date DBS check and a minimum of of 20 walks per year
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Amazing, giving, inspiring and awesome are just a few of the words we would use to describe our volunteers.
Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.
About the role
We are looking for Peer Support Volunteers to support our East Kent Peer Support service. You will be based at Ashford and, ideally, you will be able to commit 3 hours per week to volunteering.
You will receive training and regular supervision to ensure you feel confident in your role. You can read more about the benefits of volunteering on the full advert on our website.
About the service and role
The East Kent Peer Support Service currently run group sessions for service users in Ashford, Dover and Folkestone.
The role of the Peer Support Volunteer is to provide additional support at our Peer Support group sessions. This could be, for example, by empathising with potential clients about the difficulties that having a mental health problem can create, helping to set up the room, explaining the services that are on offer and how these can be accessed, putting people who are anxious at ease by welcoming them.
Our team is dedicated to delivering a high-quality service that focuses on supporting individuals to achieve their recovery goals. The aim is to improve the lives and support independence for those living with a mental illness. The team will engage with other local providers to ensure a clear and seamless pathway for those that require support from multiple providers.
What you will be doing as a Peer Support Volunteer
Peer Volunteering is an opportunity for people who have themselves used mental health services, to volunteer and support other people currently using mental health services.
As a Peer Volunteer you will have lived experience of mental health and support service users on a wide range of non-complex issues that can be easily and quickly resolved. You will bring added skills and experience to our service and add real value to our team.
You will support the following people and teams:
- Potential clients
- Rethink Peer Support Workers
- Volunteers
- Members of the public
- Visitors and other organisations
The role will include the following:
- Support the Peer Support Workers to run the group sessions e.g. by helping to set up the room and by welcoming people
- Help to create a safe space where people can share as much or as little as they wish to about their experiences
- Foster the principles of co-production
- Work with other volunteers who support the service
- Signpost people to services in the local area that meets their needs
- Describe and explain services that are on offer from Rethink Mental Illness and other local community assets that can provide help and advice relevant to people's needs
What will make you a great fit for this role?
- As a Peer Volunteer you will have lived experience of mental health
- Able to support service users on a wide range of non-complex issues that can be easily and quickly resolved.
- You will bring added skills and experience to our service and add real value to our team.
- Ability to empathise with others
- Good communication skills
- Reliable and punctual
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Help us ensure that we enable every community across Birmingham to feedback on their experiences of using Health and Social Care services. Support Healthwatch Birmingham to reach out into communities in our city, listen to diverse and vulnerable groups, and help make their voice known.
Community engagement will take place across all 10 districts of the city (support with travel arrangements and costs will be provided) and will involve working as part of a small team. Work will be carried out at different venues and locations including:
• Service user support groups, steering groups, meetings etc. accessed via our Third Sector partner organisations.
• Events: freshers fairs, open days etc.
• Public Venues: Hospitals, GP surgeries, Community Centres etc
Tasks include:
• Collect people’s experiences of health and social care services, at focus group meetings and events.
• Help ensure those who are at risk of health inequalities are listened to, involved, and empowered to help influence better services
• Supporting investigations guided by our research team.
• Promoting Healthwatch Birmingham within the community and raising awareness of our services.
WHAT ARE HEALTHWATCH BIRMINGHAM LOOKING FOR?
• Are passionate about working with the public in community settings and have a desire to improve health and social care services.
• Are enthusiastic about the work of Healthwatch Birmingham.
• Are interested in developing a career in health and social care and/or community work.
• Are able to communicate and work with a wide range of individuals.
• Can proactively approach individuals, building rapport and conversation.
• Are interested in ensuring that everyone’s stories are listened to and shared.
• Are keen to learn more about their local community and broaden their knowledge of health and social care systems.
• Understand diversity and are flexible in their approach to meeting the needs of a wide range of individuals.
• Want to promote equality and improve the health and wellbeing of their local community.
NB. Community Engagement Volunteer roles are subject to a DBS check.
The client requests no contact from agencies or media sales.
Do you like dogs? Do you like people?
Your community needs you!!
Walkie Dogs is a weekly social group located in the UK that brings local communities in every city together to walk their dogs and make connections. We support mental health organisations and work towards reducing knife and gang crime throughout the UK. As a volunteer-led organisation, we provide training to ensure that our volunteers are equipped to offer support and resources to our members. Our online retail store offers the best products on the market to promote the health and well-being of dogs in the UK, with exclusive discounts for our members. We also provide educational tools, travel advice, training, and more to the dog community.
Role Description
This is a full-time, on-site role as a Volunteer Walk Leader at Walkie Dogs. As a Volunteer Walk Leader, you will be responsible for organising and leading dog walks for our social group. Your day-to-day tasks will include coordinating meet-up locations, ensuring the safety and well-being of participants and their dogs, providing guidance and support during walks, and fostering a positive and inclusive atmosphere within the group.
Qualifications
- Experience leading group activities and events
- Excellent communication and interpersonal skills
- Passion for promoting mental health and reducing knife and gang crime
- Knowledge of dog handling and safety
- Ability to provide guidance and support to members
- Reliability and punctuality
- Strong organisational skills
- Familiarity with the local area's, 74 cities in the UK. (anywhere with a cathedral)
Collaborating with Mental Health organisations across the UK we aim to support and spread awareness of the importance of mental health and well-being
Each volunteer will receive full walk leader training, access to the our website, discounts and walks across the UK.
We require an up to date DBS check and a minimum of of 20 walks per year
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you like dogs? Do you like people?
Your community needs you!!
Walkie Dogs is a weekly social group located in the UK that brings local communities in every city together to walk their dogs and make connections. We support mental health organisations and work towards reducing knife and gang crime throughout the UK. As a volunteer-led organisation, we provide training to ensure that our volunteers are equipped to offer support and resources to our members. Our online retail store offers the best products on the market to promote the health and well-being of dogs in the UK, with exclusive discounts for our members. We also provide educational tools, travel advice, training, and more to the dog community.
Role Description
This is a full-time, on-site role as a Volunteer Walk Leader at Walkie Dogs. As a Volunteer Walk Leader, you will be responsible for organising and leading dog walks for our social group. Your day-to-day tasks will include coordinating meet-up locations, ensuring the safety and well-being of participants and their dogs, providing guidance and support during walks, and fostering a positive and inclusive atmosphere within the group.
Qualifications
- Experience leading group activities and events
- Excellent communication and interpersonal skills
- Passion for promoting mental health and reducing knife and gang crime
- Knowledge of dog handling and safety
- Ability to provide guidance and support to members
- Reliability and punctuality
- Strong organisational skills
- Familiarity with the local area's, 74 cities in the UK. (anywhere with a cathedral)
Collaborating with Mental Health organisations across the UK we aim to support and spread awareness of the importance of mental health and well-being
Each volunteer will receive full walk leader training, access to the our website, discounts and walks across the UK.
We require an up to date DBS check and a minimum of of 20 walks per year
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you like dogs? Do you like people?
Your community needs you!!
Walkie Dogs is a weekly social group located in the UK that brings local communities in every city together to walk their dogs and make connections. We support mental health organisations and work towards reducing knife and gang crime throughout the UK. As a volunteer-led organisation, we provide training to ensure that our volunteers are equipped to offer support and resources to our members. Our online retail store offers the best products on the market to promote the health and well-being of dogs in the UK, with exclusive discounts for our members. We also provide educational tools, travel advice, training, and more to the dog community.
Role Description
This is a full-time, on-site role as a Volunteer Walk Leader at Walkie Dogs. As a Volunteer Walk Leader, you will be responsible for organising and leading dog walks for our social group. Your day-to-day tasks will include coordinating meet-up locations, ensuring the safety and well-being of participants and their dogs, providing guidance and support during walks, and fostering a positive and inclusive atmosphere within the group.
Qualifications
- Experience leading group activities and events
- Excellent communication and interpersonal skills
- Passion for promoting mental health and reducing knife and gang crime
- Knowledge of dog handling and safety
- Ability to provide guidance and support to members
- Reliability and punctuality
- Strong organisational skills
- Familiarity with the local area's, 74 cities in the UK. (anywhere with a cathedral)
Collaborating with Mental Health organisations across the UK we aim to support and spread awareness of the importance of mental health and well-being
Each volunteer will receive full walk leader training, access to the our website, discounts and walks across the UK.
We require an up to date DBS check and a minimum of of 20 walks per year
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Amazing, giving, inspiring and awesome are just a few of the words we would use to describe our volunteers.
Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.
About the role
We are looking for Peer Group Facilitators (Black, Asian and minority ethnic communities) to support our Community Services in Bristol.
You will be based at St Pauls and, ideally will be able to commit one and a half hours per week to volunteering (14:30 to 16:00 on Wednesday's)
This role is dedicated to providing a safe space for people to discuss the impact of racism. You will be allowing the participants to lead the group and discuss change that could come about through different organisations - for example, how can organisations (mental health organisations/charities) change things to better support people.
You will receive training and regular supervision to ensure you feel confident in your role. You can read more about the benefits of volunteering on the full advert on our website.
About the service
Our service is dedicated to delivering a high-quality service that focuses on supporting individuals to achieve goals. The aim is to improve the lives and support independence for those living with a mental illness. The Bristol Services team includes a Service Manager, Recovery Coaches, a Digital Officer, a Group Development Coordinator, a Community Development Worker and a Peer and Volunteer Coordinator.
What you will be doing as a Peer Group Facilitator
- Engaging with group members
- Keeping the group focused
- Welcoming people into the space
- Facilitating the space and allowing participants to lead
What will make you a great fit for this role?
- Being non-judgmental and open minded
- Passionate about tackling racism
- Understanding the importance of confidentiality
- Being able to empathise
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
All our Benefits Advocates play an integral role within our Information and Advice team and last year helped us to identify over £2.5 million in unclaimed welfare benefits entitlement for older people in the county. This money is life changing for our clients; improving quality of life and wellbeing, and supporting local services
We are looking for volunteers who are patient, sensitive and reliable, to assist older people to complete benefit forms such as Attendance Allowance. Appointments are usually in the older person's own home but can sometimes take place over the telephone. Full training and ongoing support are provided by our friendly and knowledgeable team.
Our volunteers will also raise awareness of and promote Age UK Devon services to clients, and record details of any other queries or concerns so that our Advisors can follow up with clients.
Skills required for this role are:
· Ability to empathise with others.
· Good verbal and written communication skills.
· Understanding of confidentiality.
· Patience, sensitivity, and reliability.
· Ability to respond appropriately to different and sometimes difficult situations.
· Working as a team member, referring to other team members when appropriate.
· Ability to work unsupervised and manage appointments.
· Good computer skills.
· Knowledge of the Benefits System (training will be provided).
Age UK Devon’s aim is to improve the lives of older people in Devon through delivering services and activities, promoting wellbeing and health, increase independence and access to local services as well as supporting families and carers - enabling people to get the most out of life.
Our volunteers donate their time to enable us to provide fantastic added value to our services and activities and bring a wealth of skills and knowledge to our organisation.
Our aim is to help you enjoy your role and to gain personal satisfaction on your volunteer journey with us – can you be the person we need to help us in supporting and making a positive difference to people in later life in the county?
If you would like an informal discussion about this role or have any queries, please contact Sarah Gunn – Advice and Wellbeing Manager (see our website for details)
Or if you would like to apply please visit Age UK Devon for more information on the role and how to apply.
The client requests no contact from agencies or media sales.