The BDA Membership, Marketing and Communications Team is seeking a Membership Data Officer. The successful candidate should have previous experience working at a membership association and managing backend membership processes. They will understand the member journey, and has a strong eye for detail. You will be an experienced CRM user, with knowledge of ThankQ CRM (an Access product) desirable, as well as confidence in training and empowering other staff to manage and report on data. 

The role will be required to provide regular data analysis and reporting to colleagues, leading on improving the collection, interrogation and quality of organisational data. The role will manage all member processes, including join and renewal, working closely with colleagues in other teams to ensure an effective end to end member journey. This role will also hold GDPR responsibilities and will work closely with other members of the team on member communications, marketing and digital development.

For more information, please see the full job description and person specification. 

We are the British Dietetic Association (BDA), the Association of UK dietitians. We are an award-winning not-for-profit organisation, based in Birmingham, employing dedicated, dynamic and professional staff who deliver services for our membership of approximately 10,000 dietetic professionals. We are the leading organisation of nutrition professionals in the UK; representing the entire nutrition and dietetic workforce across all sectors. Our Vision is to improve the health of the UK population; by protecting and improving health and care services; developing health and social care nutrition policy; improving the impact of dietetics; and, promoting positive discussion on food, nutrition, wellbeing, and health.

The BDA is proud of its award-winning status within the sector, winning the Memcom Member Engagement Award 2015, the ‘Best Social Media Campaign’ at the Association Congress 2016, as well as ‘Best Trade Union Website’ at the TUC Media Awards 2016. In 2018 we won the AAE Best Member E-newsletter and Best Social Media Campaign, whilst being shortlisted for Best Association Magazine by the Association Excellent Awards. BDA staff have also won Best Young Association Executive 2017 and were awarded runner up for CEO of the Year 2018.

Fundraising Manager

Primrose Hospice provides exceptional care and support for people with life-limiting illnesses in the Redditch and Bromsgrove area. We are looking for an experienced Fundraising Manager to lead our committed fundraising team.

The ideal candidate must be self-motivated, creative and enthusiastic, with a minimum of 3 years of experience in a fundraising role.  The Fundraising Manager must have experience using Donorflex / other CRM software, advanced level general IT skills, strong communication skills (both written and verbal), superior attention to detail, organisational and planning skills (including events), as well as maintaining total honesty and integrity.

The successful applicant will be confident, pro-active, experienced in fundraising, (preferably within the charity sector), responsible for preparing and meeting the Hospice’s fundraising income targets and focused on helping the organisation function effectively and efficiently.

The Fundraising Manager is a key role within the Hospice, reporting directly to the Chief Operating Officer, and is a member of the Senior Management Team.  If you feel you have the skills and experience and would like to make a difference to the area’s local hospice, we would be very interested in hearing from you.

If this is you, please apply to join our creative and professional hospice team in this exciting year ahead, as we raise over the £1.75million needed to deliver our expert care.

Visits to the Hospice are more than welcome, or for an informal discussion please contact Angélique Dalton, Chief Operating Officer.

To apply please visit the Hospice website and complete the application form.

• Applications close: 9am, 17th September 2021 – please note late applications cannot be accepted.
• Salary: £28,500 (+ £3,000 London Weighting Allowance).
• Contract: One year contract, Full time.
• Working days: Five days a week. From Monday - Friday.
• Job Location: London or Birmingham plus homeworking
• Start date: Mid October

About The Access Project

The Access Project (“TAP”) is an innovative education charity that helps bright young people from disadvantaged backgrounds beat the odds and gain places at top universities. We match effective tutors to work with our students for an hour a week to raise their grades. In addition, a dedicated university access officer mentors the students so they have the knowledge and support to make strong university applications. Our results show this approach works.

About the role

The Trusts & Foundations Manager (Maternity Cover) will be part of a friendly and collaborative Partnerships Team of ten. We are a high impact charity with ambitious plans to grow, and trust and foundation partnerships are at the heart of our plan to help more young people from disadvantaged backgrounds reach top universities. We are currently looking for a talented professional to have an influential role in growing our trust and foundations fundraising. This is an exciting opportunity for an experienced trust fundraiser to take on this busy and exciting role. Your skills, mindset and commitment to our vision of widening student participation in higher education will be vital in helping us with our bold expansion strategy.

You will implement and further develop the strategy for trust fundraising with the Partnerships Director, adhering to agreed targets and will build relationships with a portfolio of potential and strategically important trusts funders, engaging with them through phone calls, meetings, written correspondence, events and by creating engaging proposals.

Duties and responsibilities

The Trusts & Foundations Manager will:

Lead on Strategy & Stewardship to:

• Identify and cultivate links with trusts, foundations and other grant-making bodies.
• Develop and implement personalised cultivation and stewardship plans for specific funders to build and manage relationships with them.
• Build upon partnerships with, and secure new income from, an existing pipeline of trust and foundations.

• Research, develop and maintain a pipeline of new relationships to secure fundraising opportunities focusing on new funders who we can approach, both for single and multi-year funding.

• Deliver high-quality cultivation and stewardship of all Trusts & Foundations to produce robust and measurable growth over time.
• Lead the application process for trusts and foundations, other grant-making bodies, livery companies and some statutory organisations, with detailed budgets and supporting material in order to write tailored, inspirational applications and project reports addressing grant-making priorities and requirements as specified.
• Provide a first-class experience to all our donors and partners.
• Liaise closely with all teams including devising briefs and timescales for colleagues to plan and develop the strongest possible proposals and build relationships across The Access Project.
• Work with all teams to develop compelling cases for support by having a strong understanding of our work, current objectives and future plans in order to match donor interests effectively and see opportunities for further support.

Lead Trusts & Foundation Finance and Administration to:

• Actively contribute to implementing our fundraising strategy and yearly budgets in line with TAP’s strategic priorities.
• Monitor and manage Trusts & Foundations finance tracking and incoming grant payments and budget expenditure in collaboration with other fundraising and relevant colleagues across the organisation.
• Be responsible for ensuring that all required reporting is delivered to the highest standards, supporting the development of robust evaluation processes with colleagues where needed.
• Ensure all communication with funders is recorded centrally for future reference.
• Monitor and analyse key performance indicators to evaluate specific fundraising projects and ensure a steady increase of income year on year.

General

• Stay informed of key developments within the sector.
• Attend evening and occasional weekend events, as required within the nature of the post.
• Assist with other duties that may be reasonably required.
• Keep up to date with any changes in legislation, regulatory procedures, best practice and industry standards in relation to fundraising.

Please see our online application portal for a full job description, person specification, application guideline and further information about our charity’s fantastic work and team.

Do you want to make a difference in Solihull?

Are you passionate about helping Solihull citizens by tackling inequality in the health and social care system?  With all the changes taking place in health and social care, this is an exciting time to join Healthwatch Solihull. If you are innovative, creative and self-motivated, this opportunity to make a real difference could be for you?

We welcome enquiries from everyone and value diversity in our workforce.

Information & Social Media Officer

£20,344 - £21,589 per annum
37 Hours per week
Based at Solihull Enterprise Centre, Hedingham Grove. B37 7TN

This exciting new role of Information and Social Media Officer at Healthwatch Solihull is critical to our ability to listen to the experiences of Solihull citizens and empower them to make informed decisions about their health and social care needs.  You will also use your communications expertise to raise the profile of Healthwatch Solihull with the public and our key stakeholders.

The main purpose of the role is:

Information and Signposting

1. To interview citizens via the telephone to understand their experiences of health and social care, including identifying any gaps in the provision of services, and write case studies to capture this feedback. Leading Information and Signposting at Healthwatch Solihull and supporting Healthwatch Birmingham’s Information and Signposting service as needed.
2. To deliver an excellent Information and Signposting service by providing citizens with effective Information and Signposting to access the care they need. Recording detailed summaries of your work on the CRM system.
3. To ensure our information route on our website is clear and easy to navigate.
4. To escalate cases to health and social care, as indicated by the Healthwatch Solihull escalation policy

Social Media

1. Plan and implement a structured social media plan for Facebook, Twitter, Instagram and NextDoor.
2. Ensure our social media platforms are updated daily with new content.
3. Support the rolling gather of data via social media.
4. Ensure our social media platforms are regularly updated with health and social care news.
5. Grow our list of followers across all platforms.
6. Grow our engagement numbers across all platforms.

If you are passionate about helping others, interested in understanding their experiences of health and social care and making sure individuals have access to the services they need, this post is for you.

Closing date: Wednesday 6th October, 2021 (midday)

Interview dates: Wednesday 13th October, 2021

This role will support the Head of Grants and be an integral part of the Grants Team at NHS Charities Together (NHS CT). An important aspect of this roles is to ensure the delivery of the grants programmes to member NHS charities, with a focus on providing positive impact for the NHS above and beyond statutory responsibility.

The postholder will be a key point of contact for grants queries, reviewing and assessing grant applications and ongoing relational grant management. They will prepare papers for grant reviews by the Grants Advisory and Review Panel, summarising grant applications for grant meeting consideration and Board review. The postholders will enhance our offer to member charities through the development and delivery of Grants+ support and input into future grant strategies and programmes. This is an exciting time to join this small and agile team.

We are looking for one Senior Grants Officer (1 yr fixed term) Circa £28,000 - £32,000

We distribute the donations we’ve raised through a grants framework via our 240 NHS charity members and wider network. We have a national impact by working with our members, in collaboration with the Department of Health and a variety of other stakeholders in healthcare, to support the NHS to go above and beyond for patients, staff, volunteers and local communities.

We recognise the wide ranging and holistic nature of the health sector and have a particular focus on encouraging partnership working across our communities in providing the very best impact to support the health of our nation.

We’re uniquely placed to understand, through our engagement with both our members and the wider system, where the needs are and where our grants can fund initiatives to be most impactful nationally.

These vital funds and services are above and beyond what the NHS alone can provide, touching lives and making a huge difference to millions of people when they are at their most vulnerable.

For the right candidate we will consider flexible working options.

We deliver the Thrive into Work service on behalf of the West Midland Combined Authority. We offer one-to-one support to anyone who experiences barriers to finding work because of their physical or mental health. This service is known as Individual Placement and Support (IPS).  

The Role

As an Employment Specialist you will deliver our service in the West Midlands, supporting people who have a health condition which impacts upon their ability to gain work in stay in work, to find the right role for them.

This is a role where you can help to make a real difference to people’s lives. You will be working within communities (subject to Covid restrictions) embedded with Primary Care, Community Health Teams, and the wider community, delivering employment support to participants who want to find work, in parallel to the health treatment being delivered by NHS clinicians. You will meet with participants in local community settings such as libraries and cafes, providing one to one support to help people to find work. Our participants voluntarily access our services because they want support in finding work.  You will be working with a maximum caseload of 30 participants, meeting and exceeding performance targets for referrals, programme starts, employer engagement, job starts and sustainment, in compliance with contractual guidelines and quality procedures.

You will be great at engaging with people and building rapport, you’ll be solution focused and confident to make connections to help support the participants progress into work, e.g. with local employers and professional referral sources. You will have experience of supporting people with mental ill health or other health conditions into employment.

Key Requirements

You must have the following:

• Experience of supporting participants with mental ill health or other health conditions
• Experience of generating referrals
• Excellent communication skills
• Experience of delivering outcomes and working to targets

Closing date: 30 September 2021.

We will be shortlisting candidates as they apply therefore if you are interested in this opportunity, please submit your application asap.

About our Thrive into Work service

We help to empower people living with health conditions to find suitable and satisfying work.  Research suggests that being in regular work has positive effects on your health. If you have a health condition, being in work can help you to improve support networks and find ways to manage your health and wellbeing.

Participants accessing our services receive tailored one to one support to meet their needs and employment goals, and receive support with finding the right job, and support once in work.

This role is peripatetic with a mix of home based and in community working. You must have a driving licence and a car as you will be visiting participants and colleagues out in the community in the West Midlands.

Employee Benefits

At Shaw Trust you will be joining a supportive, values driven team, who are passionate about helping people.  Download the Job Description for full details and Person Specification. In addition to a competitive salary and being part of an organisation which makes a positive difference to people’s lives, as an employee of Shaw Trust you will receive: 

Paid leave

• 25 days annual leave per year, plus bank holidays, and the option to purchase additional holiday
• 3.5 days paid leave at Christmas
• 2 days paid volunteering leave each year

Opportunities to connect

• Join an employee network: LGBTQ+ Support Network, Racial Equality Network, Disabled Employee Network
• Join our employee voice group

Opportunities to progress your career

• Access to an online learning platform
• Access to internal apprenticeships
• Cross organisational career paths

Health and wellbeing

• Healthcare cash plan, giving you money back for health care costs including dentistry and eye care, and access to wellbeing apps
• Health and wellbeing programmes including counselling via our employee assistance programme
• Discounted gym membership

Financial wellbeing

• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Online shopping discounts including supermarkets and DIY stores

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.  We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion.

Job title: Fundraising Officer

Directorate: National Memorial Arboretum

Contract: Permanent.  Full Time (35 hours per week)

Salary:  £23,800 - £26,000 per annum

About the National Memorial Arboretum

The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion.  We are the Nation’s centre of Remembrance, freely open to all. Our 150-acre landscape is home to over 25,000 trees, punctuated by 400 memorials that recognise the service and sacrifice made by the Armed Forces, emergency services and civilian organisations to our country. 

The Arboretum in one of the UK’s leading visitor attractions and we welcome over 300,000 people through our doors each year.  They come to explore our site, learn more about the fascinating stories behind our memorials, spend time in our woodlands, and to attend some of the 250+ events that take place each year.

The Arboretum is an award-winning destination, including the 2018 Visit England Awards for Excellence: Large Visitor Attraction of the Year (Gold) 

Our Values and Behaviours

Does the following describe you?

• A desire to provide great customer service
• Enjoy and thrive in working in teams and with others
• Passionate about supporting the ongoing development of the Arboretum
• Come to work each day to be the best you can and to learn and develop
• An encourager, eager to share your knowledge and experience to help others

If so then we would like you hear from you ….

The Role

We are looking for an experienced fundraiser to join the Arboretum team, where you will help to raise awareness of our charitable status and generate income through fundraising activities.  You will manage the Arboretum Friends scheme to maximise income, incentivise visitors and grow supporter engagement and insights.  In partnership with the Visitor Services team, you will create and implement an onsite fundraising strategy to encourage visitor giving, and create a compelling dialogue to motivate visitor support.  You will build mutually-beneficial relationships with colleagues in the Royal British Legion fundraising team to identify opportunities for shared resource/expertise, partnership working and collaboration on fundraising projects.

As the first point of contact for supporters/donors visiting the Arboretum, excellent communication and customer service skills are key. You will be responsible for ensuring that the Arboretum’s electronic database is fit for purpose, and that all activities conform to the Fundraising Regulator’s Code of Practice and other relevant regulations.

You will have a strong understanding and experience of fundraising practices, and be passionate about developing engaging customer journey’s for visitors, corporate partners and stakeholders to deepen relationships and increase fundraising income in this area against agreed targets.

This role may occasionally be required to work outside of core office hours in order to play an active role in supporting the team at profile raising events.

As an inclusive employer, we welcome conversations on flexible working and any reasonable adjustments that may be required. 

Diversity Statement 

We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us. 

It’s because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It’s why we make sure that you have the opportunities you need to learn and develop. It’s why we’re invested in making RBL a truly inclusive place to work, where everyone can be themselves. It’s why you’re welcome, whoever you might be. 

It’s why we welcome applications from people with diverse backgrounds and experiences. 

How to Apply 

Please apply by clicking ‘Apply Online’

Closing date for this role is: Sunday 3rd October 2021

Staff Development and Communications Officer

Full Time 37.5 hours per week 

London, Birmingham, Manchester

£24,000 per annum (plus £3,000 London Weighting Allowance if applicable) 

Who we are looking for 

We are looking for a motivated and talented professional to join our Marketing and Communications Team as a Staff Development and Communications Officer on a permanent contract (internally known as Senior Associate, Staff Development and Communications).

As Staff Development and Communications Officer, you’ll play a pivotal role in engaging and developing Ambition Institute’s workforce of talented and passionate staff. The main aim of this role is to help us achieve our mission to help teachers and school leaders serving children from disadvantaged backgrounds to keep getting better.

In this role you will be Leading on the project management and delivery of our staff development offer, you’ll ensure staff are equipped to do their best work. You will work closely with the HR and Marketing and Communications teams to build a culture of learning and development at Ambition and create a staff experience in which all employees are heard, valued, included and connected to the broader organisation, our mission, and strategy.

The successful candidate will be developed in how to design and deliver training and effective internal communications management. The close collaboration with the HR team will also provide detailed insight into this area of the organisation. As the team sits as a central service you will also become knowledgeable in the complex workings and challenges of a growing charity. 

The successful candidate will of course also demonstrate their commitment to the mission to improve the education and outcomes of children from disadvantaged backgrounds. Above all, you will be deeply committed to our charitable mission and have the motivation to constantly improve and adapt in the face of challenge.

Applications will be considered for all office locations.

For more details, please refer to the detailed Job Description and Person Specification in the Job Pack, available in the Downloads section on our company vacancy page for this role.

Who are Ambition Institute? 

At Ambition Institute we help schools tackling educational disadvantage to keep getting better, and help their teachers and school leaders to become more expert over time. That’s how we’ll make sure every child gets a great education and the best possible start in life.

• We train teachers and leaders at all levels to get better at the things that make the biggest difference: what you teach, how you teach it, and how you create the conditions for schools to thrive.
• We share what works. Everyone can benefit from evidence of how great teaching and leadership can improve schools and change lives, so we connect people to the latest research and best practice.
• We champion every teacher and school leader’s potential to develop, as the driving force for sustainable school improvement. 

Our offer 

We are happy to announce that we will be able to offer you: 

• Agile working culture, so you can control how you work.
• Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work.
• Enhanced maternity pay after a year’s service.
• Shared parental leave package.
• Access to free, confidential 24/7 wellbeing and support line. 
• Professional development offer for all staff.
• 25 days’ annual leave + bank holidays. 
• Employer pension contribution of 11% (10% pension plus 1% national insurance rebate).
• Interest free season ticket / bike loans. 

How to apply 

All applications must be received by the closing date, 9am on 20th September. Interviews are expected to take place in the week beginning 27th September 2021.

To apply for this role, or any of our other vacancies or for any questions or queries please visit our website. 

Equality and diversity matter to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality. 

Transport Officer

Location: Midlands - Birmingham, Nottingham or Leicester

Contract: Permanent

Hours: 37.5hours/week

Salary: £23,000 per year

Reporting to: Supply Chain Manager

About FareShare Midlands

FareShare Midlands is the region’s largest food redistribution charity, fighting food poverty and hunger by tackling waste. We source good quality food that is surplus to requirements from retailers and manufacturers. We rely on an army of volunteers to help redistribute this food to 550 frontline charities such as school breakfast clubs, community centres and organisations supporting those who are homeless, unemployed, socially isolated and recovering from addiction. These organisations provide meals and food parcels to more than 35,000 vulnerable people every week.

The Role

To co-ordinate, manage and oversee the efficient and economic operation of our transport network of vans and lorries to ensure we are optimising the cost of the fleet and reducing our environmental impact. The role holder will be part of the Supply Chain team and will work closely with the regional ops team, food suppliers and FSUK to ensure we have timely access to all available food and schedule internal transfers to ensure we deliver a high service level whilst keeping food wastage to its lowest possible level. They will also manage the maintenance and upkeep or our fleet of vehicles

Key Responsibilities:

1. Operations

• Coordinate the Supply Chain vehicle schedule across the region on a daily basis, focused on collection and transfer of food available from suppliers and regional depots
• Maintain a close control over cost and efficiency of Supply Chain vehicle movements, taking direct responsibility for variances and improvement programmes
• Define & work to performance indicators that measure the financial and environmental impact of our transport operation
• Ensure that all relevant transport operations under the control of the SC team are carried out safely and within appropriate regulations
• Share best practice and improvement opportunities with the regional teams regarding route planning and van optimisation
• To liaise with the suppliers including FSUK regarding the removal of trays and pallets etc.

2. Communication & Leadership

• Develop accurate, timely and clear communication with operations colleagues within our region, ensuring they have the transport resource to achieve their objective of delivering a first class service to their Community Food Members
• Work closely with the food suppliers via the FSUK and FS midlands Supply Chain teams, building good working relationships with all relevant external partners
• Provide daily updates on transport schedules between depots and from suppliers, so all stakeholders have visibility of the plan
• Lead effectively a team of drivers, mostly volunteers, who will require clear direction to fulfil their daily tasks. Experience of working with Volunteers on a regular basis would be a distinct advantage in this role
• Develop a close working relationship and communication process with the vehicle suppliers to ensure maintenance and performance levels are met, and with FSUK and other suppliers to agree and execute their requirements for food collection and delivery. Target cost and efficiency savings.
• Undertake end of day reviews and planning for the next day’s activities, and provide reports against weekly & monthly performance indicators

3. Standards

• Ensure compliance with relevant Health & Safety, Food Hygiene and other standards applicable to the transportation of chilled, ambient and frozen food, carrying out risk assessments as required
• Work to the standards and processes agreed with the Food suppliers, vehicle suppliers and depot teams
• Uphold and develop high quality customer care towards & communication with our Food suppliers
• Design standard operating procedures to make continuous improvements to the way that we manage our vehicle fleet
• Show flexibility in leading or being involved in additional projects out of the relevant depot, undertaking any other reasonable duties to support the operations of the charity

4. Administration

• Ensure that relevant administrative & legislative matters are dealt with in a timely way, for instance license checks, vehicle maintenance and driver legislation

Person Specification

• To succeed in this role, you will need to be dedicated to the values & objectives of the Fareshare organisation You will need a motivation to collaborate with and develop others, with a demonstrable commitment to Equal Opportunities
• A flexible work approach, including a willingness to cover alternative tasks & shift rotas as required

Essential Experience

• Experience of working in a transport coordination role, preferably within the food industry
• Experience of working in a cross-functional environment which involves close communication and facilitation of working practises across internal departments & external stakeholders

Skills, knowledge & abilities

• Full working knowledge of vehicle and transport regulations
• Clear and proactive communication skills, both internal and with external stakeholders
• Excellent at problem solving and proactive planning
• Team working & good organisational skills including attention to detail, an ability to prioritise and meet deadlines working as one team
• All round good health and ability to do physically demanding work at times

Qualifications

• Fork Lift truck license and experience of van driving would be an advantage
• IT literacy, in particular of using Microsoft applications (Outlook, Word), and relevant technology that will benefit and enhance the scheduling of transport
• Sound numeracy skills
• Qualifications in Food Hygiene, Health & Safety as it applies to food distribution (or if not it is essential that you have the commitment to training in these areas)

How to Apply:

If you would like to apply for this role, please provide a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands.

We particularly welcome applications from those of a black and minority ethnic (BAME) background, as BAME people are currently under-represented within FareShare Midlands.

Closing date for receipt of applications is Friday 24th September 2021 at 12 noon

Interviews will take place week commencing Monday 27th September 2021 or week commencing 4 October 2021

Beneficiary Experience Officer

We’re looking for an experienced and driven individual to join our Experience team within Mass Engagement.

Position: Beneficiary Experience Officer

Location: Homebased, U.K nationwide

Hours: 35 hours per week

Salary: Circa £26,000 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 29 September 2021

Interview Date: Provisional interview dates: 7 October or 8 October 2021

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

You will support both our Experience and Growth and Acquisition teams to develop and deliver marketing approaches and journey communications primarily for beneficiaries and professional audiences. As a team, your aim is to ensure that beneficiaries are aware of the support they can access from the Stroke Association and to build meaningful connections with them for long-term engagement.

Working closely with the Customer Care and Support team, you will review and build on recent successful tests to signpost our offer to people affected by stroke, using data and insight to reach out to them with the most relevant offer.

About You

You will have experience working in a marketing environment and have key strengths in the following areas:

• Grammatical skills, ideally with experience of copywriting and/or reviewing compelling copy
• Understanding the key principles of marketing, ideally using mail or digital media to reach audiences
• Project management, with a keen eye for detail
• Understanding excellent customer experience and customer journeys

To fulfil the role, you must abode and have the right to work in the U.K.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state the reference number to the role when applying.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Beneficiary, Beneficiary Support Officer, Customer Care, Beneficiary Support, Beneficiary Care, Customer Support, Beneficiary Engagement, Data and Insight Officer, Insight Officer, Direct Marketing Officer, Marketing, Data and Marketing, Monitoring, Insight and Impact Officer, Communications, Marketing and Communications, Customer Experience Officer, Direct Marketing Officer, Marketing Executive, Communications Executive, Direct Marketing Executive, Stroke, Charity.

Bid Director
Full Time, 37.5 hours per week
London, Birmingham, Manchester
£70,000 per annum (plus £3,000 London Weighting if applicable)
 

Who we are looking for

This is an exciting time to join Ambition Institute. We are looking for a motivated and talented Bid Director who can make this newly created role their own, building a specialised unit and building on our organisational approach to bid development. 

The role is responsible for the senior leadership of our work to secure contracts that fund our programmes and other mission critical activities. To be successful in this role you will need to lead the organisational effort to create exceptional submissions, drawing on relevant expertise in departments and utilising the bid process to build knowledge and secure buy-in for the new work

The successful candidate will play a key part in identifying opportunities nationally and internationally that help us deliver our organisational medium and long-term strategy. The Bid Director will secure and sustain strong partnerships as part of our bid work, to make sure partners are committed to the success of the new opportunity and have the opportunity to shape our proposals.

In this role you will draw on technical input from across the organisation, ensuring high quality tender submissions, senior copy-editing bid responses, and implementing the bid process. The successful candidate will also oversee the transition from bidding to mobilising contracts, securing knowledge and buy-in during the bid process and building robust handover plans.

The Bid Director will report our Executive Director, Strategy and Impact, and will be responsible for building up a small dedicated bid team.  The role will need to develop a talented and committed team with knowledge and skills to develop exceptional submissions that further our charitable objectives in a sustainable manner.

Applications will be considered for all office locations. 

For more details, please refer to the detailed Job Description and Person Specification in the Job Pack, available in the Downloads section on our company vacancy page for this role.
 

Who are Ambition Institute? 

At Ambition Institute we help schools tackling educational disadvantage to keep getting better, and help their teachers and school leaders to become more expert over time. That’s how we’ll make sure every child gets a great education and the best possible start in life.

• We train teachers and leaders at all levels to get better at the things that make the biggest difference: what you teach, how you teach it, and how you create the conditions for schools to thrive.
• We share what works. Everyone can benefit from evidence of how great teaching and leadership can improve schools and change lives, so we connect people to the latest research and best practice.
• We champion every teacher and school leader’s potential to develop, as the driving force for sustainable school improvement. 
   

Our offer 

We are happy to announce that we will be able to offer you: 

• Agile working culture, so you can control how you work.
• Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work.
• Enhanced maternity pay after a year’s service.
• Shared parental leave package.
• Access to free, confidential 24/7 wellbeing and support line. 
• Professional development offer for all staff.
• 25 days’ annual leave + bank holidays. 
• Employer pension contribution of 11% (10% pension plus 1% national insurance rebate).
• Interest free season ticket / bike loans. 
   

How to apply 

All applications must be received by the closing date, 11am on 1st October 2021.
Interviews are expected to take place between 6th-9th October 2021.

To apply for this role, or any of our other vacancies or for any questions or queries please visit our website. 

Equality and diversity matter to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality. 

An exciting opportunity has arisen for a new position of Director of People, Culture, and Inclusion for YMCA Heart of England, based in Birmingham, West Midlands.

Who are we?

YMCA Heart of England, part of the global YMCA movement, aims to inspire young people to discover their potential so that they can live life in all its fullness. The YMCA’s vision is of an inclusive Christian Movement, transforming communities so that all young people truly belong, contribute, and thrive.

We provide accommodation for more than 340 young people, many of whom have experienced homelessness, and support them to get their lives back on track.  We also provide a range of services across Birmingham and Coventry including class leading conferencing facilities, training and education for life and employability skills, health and well-being programmes and extensive youth work projects.

Your role

Following a merger between YMCA Birmingham and YMCA Coventry & Warwickshire in 2020, we’re now looking for a dynamic and ambitious Director of People, Culture, and Inclusion to lead on culture practices and behaviours within the organisation and provide expertise and support in areas of performance management, employee relations, employee engagement, diversity, equity and inclusion, policy and procedure development and HR compliance.

A key role expectation is to ensure that the Christian ethos of the organisation is embedded throughout and that this can be evidenced through the behaviours of staff and volunteers including and importantly within leadership and management roles. It also includes oversight of YMCA Heart of England’s HR and chaplaincy team.

In this role, you'll report directly to the Chief Executive as part of the Executive leadership Team.  You will lead our HR and People strategies, including:

• Culture and Values - ensure our core principles remain core to everything we do.
• HR - build clear, robust, and inclusive HR practices that unlock high performance.
• Leadership - model and drive our culture and ethos with all stakeholders.
• Equity and inclusion – design our organisation for inclusion as your start point.
• Wellbeing - support our team’s wellbeing, including mental health at work.
• People development – ensure everyone has access to the knowledge and training they need to continue to grow themselves, our service users, and our organisation.

You

You’ll have significant HR & OD leadership experience gained in a complex, people-focused organisation with a proven track record of pursuing creative strategies that deliver progressive organisational development, cohesive culture with broad diversity and inclusion.

Intellectually curious and a strategic thinker, you will bring excellent communication skills and stakeholder management experience and will have a genuine commitment to the transformative vision and mission of the YMCA.

The Benefits

Along with a competitive salary based on your experience, we will also invest in your continued personal development ensuring that you remain at the forefront of key issues surrounding people and culture. We’ll also provide: -

• 25 days holidays
• Pension
• Car Allowance
• Ability to develop and grow your career within the organisation and wider YMCA movement
• Mentoring opportunity with our Chair of the Board of Trustees.

If you have the right skills and experience for the role, share our values, and want to contribute to our mission, we’d love to hear from you.

Please provide a covering letter explaining why you believe you can deliver in this role.

The closing date for receipt of applications is 9.00am on Friday September 24th, 2021.  Successful applicants will be invited to interview on Friday October 8th, 2021.

Please note: As an organisation fully committed to the welfare of children and vulnerable adults, a thorough vetting process is carried out as part of the appointment process, including verification of any required qualifications, verification of identity, taking of references and a DBS check as appropriate

The Government Property Agency’s mission is to provide great places to work for civil servants. We are using our scale and commercial expertise to do this effectively, efficiently and sustainably, helping to support growth in all parts of the UK. We are growing rapidly through acquisition of Government properties from Departments. Turnover has risen from £0.4bn in 20/21 to £1.1bn in 21/22 and it will continue to grow as more properties are transferred and run by GPA. The postholder can be based at any of the GPA locations with Finance presence outside London. GPA has offices in Birmingham, 23 Stephenson Street, Leeds, The Lateral; Manchester, Piccadilly Gate; Nottingham, Apex Court: Newport, Wales.

An opportunity has arisen in a fast growing and relatively new Government Agency. GPA wants to improve its Financial Management Processes ready for its growth. We are looking for a qualified accountant with experience in financial systems and business improvement.  Expected to be self-motivated to grip problems, find solutions, improve financial management and deliver at pace.

This is an exciting new challenge to develop a small team and to deliver through others and make a real difference in improving financial systems, our financial management and the efficiency of our finance team. We are developing a highly capable and professional team so want the post holder to lead in managing the rapid growth, developing effective systems and processes and making business improvements.

The responsibilities will include:

• Strategic level financial support to the GPA Chief Financial Officer, Chief Technology Officer and Deputy Director of Finance.
• Lead on the introduction of new Finance IT systems and functionality that supports new operating models for Finance services.
• Lead on the design, development and delivery of the new ways of working that will be introduced across Finance from 2021.
• Management of the delivery of improved ways of working across finance sub teams.
• Take the lead on ad hoc projects which do not fit into normal business. Lead in the introduction of SOP2Saas.
• Take ownership of key finance systems Hyperion and MRI Horizon responsibilities include:
  • Full responsibility for ensuring the current finance system is maintained and any bugs or faults are dealt with in a timely manner.
  • Provide support to users of the main financial system, resolving any issues they may have.
  • Lead on the planned implementation of a new financial system, ensuring that any issues discovered during the project are identified and dealt with effectively and efficiently.
  • Effectively manage a small team of junior finance systems staff, helping to develop them and ensuring that the team performs to the highest of standards
  • Improve financial management by managing change and seeking out opportunities to lead/contribute to GPA and other cross-government initiatives outside of own role.

Key Skills & Experience: 

• Finance (CCAB or equivalent) Qualification
• Experience in managing finance systems
• Strong knowledge and proven track record in financial management in a complex environment
• Good understanding of public sector financial management, specifically Central Government
• Experience in property and/ or project management (desirable)

• Ability to drive improvements in processes to increase efficiency.
• Ability to develop productive relationships and effective networks with stakeholders across government organisations

To apply for this opportunity, you will be required to produce a supporting statement against the four GPA core values, answering specific role focussed questions. For more information, please apply using the link, or contact Michael Swinburn or Jack White at our retained search agent, Robertson Bell.

Duties and Responsibilities

Development & Support work:

• To provide emotional and practical support to women accessing support through drop in and casework
• To participate in a rota of drop in cover, covering evening hours
• To support volunteers and students in delivering the drop in service
• To facilitate access for women to statutory, community and other BSWA services
• To comply with the recording, monitoring and evaluation procedures of the project
• To develop policies and practice guidelines appropriate to the project in accordance with BSWA policies and procedures
• To keep up to date with current legislative changes for dissemination within the staff team, and for use when working with women and children around their rights.
• To identify and make links with existing projects and community services and to develop joint services where appropriate
• To keep abreast of issues regarding violence against women on a national and local level
• To participate in multi agency work as agreed with your line manager
• To identify and attend training and conferences relevant to the post, in agreement with your line manager
• To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users
• To promote awareness of the impact of domestic violence on women and children and BSWA services

Administration:

• To work within BSWA’s administrative and financial systems
• To ensure that adequate records are kept for all service users
• To ensure that Health and Safety records are kept up to date
• To produce monthly reports for your line manager

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by:

1. Maintaining BSWA communication records
2. Following safety procedures
3. Attending team meetings
4. Carrying out risk assessments in conjunction with your line manager

• To attend in-house training
• To attend support and supervision sessions with your line manager
• To develop a professional working relationship with external agencies
• Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate
• To be involved in the Annual Review process

General:

• To maintain the confidentiality of the women and children using the service

• To maintain confidentiality in all matters relating to the organisation

• To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation

• To ensure the efficient use of resources at all times

• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
• To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout
• To participate in the development and annual appraisal of a personal individual development plan with the line manager
• To undertake any other duties required by BSWA, which may arise and commensurate with the post