Volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Bank.Green
Since the Paris Agreement, global banks have poured a staggering $7.9 trillion into the fossil fuel industry. At Bank.Green, our mission is to lower this vast carbon footprint via technology and consumer action. We empower bank customers with the tools and insights they need to influence their banks towards sustainable lending, or switch to greener alternatives. To date, our bank-checking tool has been used over 400,000 times by bank customers worldwide, while we have shifted a at least $30m towards bank who are financing a greener future. Through transparency, engagement, and innovation, we aim to redefine the role of banks in the fight against climate change.
Role Overview
As our Social Media Manager, you'll play a pivotal role in spreading awareness about banks' environmental impacts, amplifying our successes, and encouraging bank customers to demand more sustainable policies from their financial institutions. Success in this position means efficiently managing our online presence, producing compelling content, and engaging effectively with our community. Your work will drive our message, facilitating a broader understanding and tangible change within the banking sector.
Commitment
This role is currently volunteer-based and we are seeking a commitment of 5-10 hours per week. We are looking for somebody to come on long-term, but are open to shorter-term applicants.
Responsibilities
- Manage and curate content for our social media platforms, ensuring consistent brand messaging and tone.
- Create engaging and shareable content, including text, image, and video posts.
- Monitor social media channels for industry trends, competitive insights, and engagement opportunities.
- Analyze and report on social media metrics to measure the success of campaigns and identify areas for improvement.
- Stay informed about industry changes and adapt strategies accordingly.
- Collaborate with cross-functional teams to integrate social media into overall marketing initiatives.
Qualifications
- Previous experience in content creation, social media management, or a similar role.
- Good knowledge of social media platforms, trends, and best practices.
- Excellent written and verbal communication skills.
- Creative mindset with the ability to generate innovative content ideas.
- Proficiency in social media management tools and analytics.
- Basic understanding of finance or banking (optional but beneficial).
Volunteer Benefits
As a volunteer-driven organization, we are very focused on making all of our opportunities as valuable as possible for our volunteers. In this spirit, we will offer you:
- Opportunities to gain insights into sustainable banking practices and advancements in environmental advocacy through continuous learning.
- The chance to network with other sustainability professionals and advocates, enhancing your professional connections.
- Valuable experience in a critical climate-focused role, which will enhance your resume and skill set.
- Recognition for positive performance with supportive references and recommendations for your future career growth.
- A significant role in driving impactful changes in the banking sector to accelerate a sustainable future.
At Bank.Green, our mission is to shift financial institutions towards greener lending practices by empowering their customers to advocate for change.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BOARD EXPECTATIONS (Applies to ALL Members)
Every GLF board member plays a direct role in the success and sustainability of the organisation.
Core Expectations
-
Fundraising Commitment:
Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful). -
Time Commitment:
Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning. -
Ambassadorship:
Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions. -
Governance & Accountability:
Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations. -
Strategic Leadership:
Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility. -
Passion for the Mission:
Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.
OVERALL BOARD MEMBER BENEFITS
-
Prestige: Founding member of a ground-breaking national social enterprise.
-
Networking: Exclusive access to philanthropists, public officials, and corporate leaders.
-
Leadership Development: Gain board-level governance and strategic experience.
-
Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.
-
Visibility: Public recognition through GLF website, media, and national campaigns.
-
Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.
IDEAL CANDIDATE PROFILE (For All Roles)
We are looking for leaders who are:
-
Deeply passionate about social impact, youth empowerment, and family stability.
-
Professionally experienced (5+ years) in their area of expertise.
-
Team players who bring creativity, positivity, and initiative.
-
Connected and influential, willing to open doors and amplify GLF’s message.
-
Dedicated, committing time, expertise, and monthly donations.
Position: Board of Director - Program & Impact Expert (Unpaid Volunteer Role)
Reports to: Board Chairperson
Location: Hybrid (remote + in-person events as needed)
Purpose: To oversee program design, evaluation, and delivery quality.
Key Responsibilities:
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Guide development of youth and family support programs.
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Ensure alignment between mission, outcomes, and measurable impact.
-
Oversee safeguarding and quality assurance standards.
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Provide expertise in social work, education, or community development.
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Mentor staff to maintain high ethical and service standards.
Requirements/Skills:
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Background in social work, education, youth engagement, or nonprofit program management.
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Strong understanding of safeguarding, wellbeing, and inclusion.
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Data-driven mindset with empathy and creativity.
Benefits:
-
Direct influence on the lives of vulnerable youth and families.
-
Leadership in creating innovative, measurable community impact.
-
Recognition as a founding architect of transformative social programs.
At Guardian Light Foundation, we restore hope for homeless children, teens and single parents scarred by abuse, harassment and homelessness.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BOARD EXPECTATIONS (Applies to ALL Members)
Every GLF board member plays a direct role in the success and sustainability of the organisation.
Core Expectations
-
Fundraising Commitment:
Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful). -
Time Commitment:
Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning. -
Ambassadorship:
Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions. -
Governance & Accountability:
Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations. -
Strategic Leadership:
Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility. -
Passion for the Mission:
Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.
OVERALL BOARD MEMBER BENEFITS
-
Prestige: Founding member of a ground-breaking national social enterprise.
-
Networking: Exclusive access to philanthropists, public officials, and corporate leaders.
-
Leadership Development: Gain board-level governance and strategic experience.
-
Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.
-
Visibility: Public recognition through GLF website, media, and national campaigns.
-
Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.
IDEAL CANDIDATE PROFILE (For All Roles)
We are looking for leaders who are:
-
Deeply passionate about social impact, youth empowerment, and family stability.
-
Professionally experienced (5+ years) in their area of expertise.
-
Team players who bring creativity, positivity, and initiative.
-
Connected and influential, willing to open doors and amplify GLF’s message.
-
Dedicated, committing time, expertise, and monthly donations.
Position: Board of Director - Fundraising & Partnerships Expert (Unpaid Volunteer Role)
Reports to: Board Chairperson
Location: Hybrid (remote + in-person events as needed)
Purpose: To lead all donor relations, sponsorships, and income-generation initiatives.
Key Responsibilities:
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Identify and engage high-value donors, sponsors, and investors.
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Create innovative fundraising campaigns and grant proposals.
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Build long-term relationships with corporations and philanthropists.
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Collaborate with the marketing team for event-based fundraising.
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Mentor board members in effective fundraising techniques.
Requirements/Skills:
-
Experience in fundraising, business development, or grant writing.
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Strong negotiation and networking abilities.
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Passion for social causes and storytelling.
Benefits:
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Access to elite philanthropic and corporate networks.
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Recognition as a key force in funding life-changing housing and support programs.
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Direct involvement in shaping financial growth strategy.
Compensation:
This is an unpaid volunteer position.
At Guardian Light Foundation, we restore hope for homeless children, teens and single parents scarred by abuse, harassment and homelessness.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BOARD EXPECTATIONS (Applies to ALL Members)
Every GLF board member plays a direct role in the success and sustainability of the organisation.
Core Expectations
-
Fundraising Commitment:
Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful). -
Time Commitment:
Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning. -
Ambassadorship:
Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions. -
Governance & Accountability:
Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations. -
Strategic Leadership:
Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility. -
Passion for the Mission:
Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.
OVERALL BOARD MEMBER BENEFITS
-
Prestige: Founding member of a ground-breaking national social enterprise.
-
Networking: Exclusive access to philanthropists, public officials, and corporate leaders.
-
Leadership Development: Gain board-level governance and strategic experience.
-
Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.
-
Visibility: Public recognition through GLF website, media, and national campaigns.
-
Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.
IDEAL CANDIDATE PROFILE (For All Roles)
We are looking for leaders who are:
-
Deeply passionate about social impact, youth empowerment, and family stability.
-
Professionally experienced (5+ years) in their area of expertise.
-
Team players who bring creativity, positivity, and initiative.
-
Connected and influential, willing to open doors and amplify GLF’s message.
-
Dedicated, committing time, expertise, and monthly donations.
Position: Board of Director - Marketing & Communications Expert (Unpaid Volunteer Role)
Reports to: Board Chairperson
Location: Hybrid (remote + in-person events as needed)
Purpose: To lead GLF’s brand, public image, and outreach campaigns.
Key Responsibilities:
-
Develop and execute marketing, social media, and PR strategies.
-
Build brand visibility across TV, radio, digital, and print.
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Collaborate on storytelling campaigns that attract donors and partners.
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Support fundraising campaigns through brand partnerships and sponsorships.
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Mentor GLF’s in-house communications staff.
Requirements/Skills:
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Proven marketing, PR, or media background (agency or nonprofit experience preferred).
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Strong storytelling, digital strategy, and branding expertise.
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Ability to connect emotionally with audiences through campaigns.
Benefits:
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Showcase your expertise in building one of the UK’s most inspiring social brands.
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Public exposure and leadership in major awareness events.
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Creative freedom to shape messaging that impacts real lives.
Compensation:
This is an unpaid volunteer position.
At Guardian Light Foundation, we restore hope for homeless children, teens and single parents scarred by abuse, harassment and homelessness.
Join us in making a positive impact on young people, meeting employers’ skills needs, and supporting our communities. Help set the strategic direction of our college, drive innovation, and support our commitment to inclusivity and sustainability. We have two immediate vacancies and one or two further opportunities arising in 2026.
Governors are voluntary, non-executive board members who contribute their expertise, working constructively with the executive to set strategic direction, assess performance and ensure financial sustainability. You’ll work with a dedicated team, receive training and support, and gain insights into strategic business leadership. You’ll attend 2-3 board/committee meetings per academic term.
We’re seeking people with the enthusiasm and commitment to share their knowledge and experience to support the mission, leadership, governance of our college in an ever-evolving education environment. We believe in the strength of a diverse governing body and welcome applicants with varied backgrounds who bring fresh perspectives.
We particularly welcome professional expertise in:
- Education – especially post-16 (FE/ HE)
- Financial oversight (commercial or public sector)
- Chairing a board or leading a complex organisation
- Legal
- Board-level governance
- Sustainability
- Property and land management
We also value experience in sectors linked to our curriculum offer or knowledge of our local and regional stakeholders.
Read our candidate information pack for more information about the role and time commitment.
To apply for this opportunity or for an informal discussion, please visit our Governance site.
The applications closing day is Wednesday 5 November 2025 (midnight).
Raising Aspirations, Unlocking Potential, Advancing Futures
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A bit about this role
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You'll be
- help set up and/or man stalls at events
- help on collection days like supermarket collections events or street collections
- help at fundraising events such as quiz nights, cake sales and dances
- promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events. The events are based around the Warrington area including, but not limited to, Winwick, Lymm, Newton-Le-Willows and at the Centre itself.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking to appoint a volunteer Van Driver, who would work alongside the member of staff responsible for our established Food Bank. They will also be undertaking other tasks related to the Food Bank, e.g. Putting together food parcels and stock rotation.
Maidstone Homeless Care is a well-established charity supporting homeless and vulnerable people in the Maidstone area . We run an active day centre, busy food bank and a small residential unit supporting homeless people.
The Day Centre and Food Bank are open every morning, Monday to Friday. Cover will be required Monday, Wednesday and Friday.
For further information, please call Nick/Brian at Maidstone Day Centre
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become an Independent Visitor to be matched one to one with a young person in a young offenders institution, Thamesmeed . You will visit once a month to provide them a consistent, adult relationship which is independent from the institution and from social services. This is an opportunity for the young person to share their hobbies and interest and to talk about their worries and feelings if they are ready to do so.
We'll provide full training, all your expenses and ongoing support from dedicated staff.
This is an opportunity for you to build skills and knowledge within social care and make a real difference in a young person’s life.
About Croydon Children's Quality Assurance Unit and Safeguarding Services: As part of Croydon Council we support our social care colleagues in safeguarding and promoting the wellbeing of young people from the borough. We aim to improve the young people’s quality of life for today and for the future. We're looking for enthusiastic, committed people to bring their experience, skills and positivity to the lives of young people who have been through tough times
The client requests no contact from agencies or media sales.
City of Wolverhampton College is looking for dynamic and committed individuals to join its Corporation Board as Governors. This is a unique opportunity to help shape the strategic direction of a forward-thinking college whose purpose is to define futures.
Location: Wolverhampton
Time commitment: 12 hours per month
Closing date: 9 a.m. Wednesday 12th November
Who we are
City of Wolverhampton College currently operates from two main campuses in Wolverhampton – Paget Road and Wellington Road – and delivers over 300 different qualifications through a range of full-time and part-time courses, including apprenticeships and HE. We also have specialist provisions for polymer training, rail, and electric vehicle maintenance, delivered from satellite sites at Telford, Dudley, and Bentley Bridge (Wolverhampton). Each year, we deliver education and training to around 9,000 students.
As an education provider, the College is subject to periodic inspection by Ofsted. The most recent inspection took place in January 2023, and the College was rated ‘Good’ overall, demonstrating the high level of quality that we deliver across the College. This is further demonstrated by our consistently high achievement rates, our growth in our student recruitment numbers and the high levels of satisfaction that both our students and our staff report.
Over recent times, we have been progressing with an exciting estate transformation project, which has already seen us extend our Wellington Road campus to include new training workshops and classrooms as part of our Construction Innovation Centre. Furthermore, in November, we will take the next step on this journey by vacating our Paget Road site and moving into a new state-of-the-art campus – the City Learner Quarter.
These estate developments are just one example of how we continue to evolve and develop our provision, ensuring that the education and training we deliver are of the highest quality whilst led by the needs of our local community, employers and stakeholders such as the West Midlands Combined Authority.
From a strategic perspective, our new strategic plan will be published soon and has been created in collaboration between our Governors and our Senior Leadership Team, led by our Principal & Chief Executive, Louise Fall, who was appointed just over a year ago.
Once this plan is published, attention will turn from development to delivery, and to do this, Louise and her colleagues across the college will be able to call upon the board for their support. Our Board is made up of a diverse range of successful strategic leaders. As our college enters a new phase of its journey, we believe now is the right time to add new perspectives and expertise to our board. As such, we now seek to appoint a number of new members who can provide this in the years ahead.
About the role
Becoming a Governor at the City of Wolverhampton College is a rewarding opportunity to use your professional skills and experience to make a tangible difference to education, our local communities, and the lives of diverse group of learners.
As a Governor, you will play a central role in shaping the future of the College, ensuring it continues to thrive and delivers high-quality education and training.
Working collectively as part of our Corporation Board, led by our Chair, Mike Hastings, you will help determine the organisational culture, educational character and strategic direction of the College, while safeguarding its financial health and long-term sustainability. For context, our annual turnover is c.£43m, and we have a formal financial health rating of Good.
Governors at the College hold responsibility for approving such things as our mission and our annual budgets, as well as overseeing the performance and remuneration of senior leaders. The Board also sets frameworks for staff pay and conditions, ensuring that the College remains an excellent place to work and study.
In our most recent external review of governance, our board was recognised as being high-performing and for ensuring that we prioritise the success and well-being of our students. The findings of this review showed our board was highly proficient and consistently had a positive impact on college strategy, effectiveness and outcomes.
Your impact as a Governor will be wide-reaching: from safeguarding the use of public funds and ensuring strong governance, to setting and monitoring targets that drive student retention, achievement, and success. In short, you will help ensure every learner has the opportunity to reach their potential.
Who we are looking for
Having considered the current skills composition on our Board, we believe there are several areas of expertise which would add considerable value to our Board. These are:
- Qualified finance professionals
- Professionals working in senior compliance, risk and audit-focused roles
- Those working in leadership roles within local employers and the wider business community, ideally leading business operations of an organisation which complements the curriculum strategy of the college.
- Those with oversight and responsibility for large-scale capital development projects and facilities management in similarly large and complex organisations
- A professional with expertise in the area of safeguarding
Prior experience as a member of a non-executive board is not essential, but it will, of course, be welcomed, especially where this experience relates to time served on an audit or finance committee within a complex business or not-for-profit environment.
The role requires commitment and active participation. Our Governors meet five times per year in person on Thursdays from 5 pm, with additional committee and strategy sessions across the year. Preparation, attendance, and engagement are essential, as is a willingness to attend College events and undertake training. On average, the role involves around 12 hours per month.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Wednesday 12th November.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you know your Single Crochet from your Slip Stitch? Your Half Double Crochet from your Chain? Then you're the person for Crochet Club!
Our customers at Tentercroft Court would like to learn how to crochet and are looking for someone to teach them the basics.
You'll be helping them to learn how to crochet and maybe assist them to make a blanket or two! They're complete beginners, so even just learning some terminology and simple stitches would be super.
The residents are really flexible as to when they'd like to run the club, so this could be on a day and at a time to suit you. We see this being up to 2 hours a week maximum.
You must be over the age of 18 if you're doing this role on your own. However, we're happy to consider someone over 14 if they volunteer with a parent or guardian, who's over the age of 18.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A bit about this role
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You'll be
- help set up and/or man stalls at events
- help on collection days like supermarket collections events or street collections
- help at fundraising events such as quiz nights, cake sales and dances
- promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events. These events will be based in and around the Merseyside/Liverpool area.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Unremunerated
We are seeking a new Chair to join Age International and help us drive towards our vision of a world where every older person is included and valued.
Our world is ageing rapidly, and yet ageism means older people’s needs and contributions are too often overlooked. Age International supports and promotes the rights of older people in low- and middle-income countries, through long-term programmes, humanitarian responses and advocacy.
We are the international arm of the Age UK Group, the UK member of the HelpAge International global network, and a member of the Disasters Emergency Committee (DEC) – the only member focussed on supporting older people through crises, from Ukraine to Gaza, Afghanistan to Myanmar.
We drive change in UK policy through influencing and campaigning focused on older people’s health, income security, humanitarian inclusion and rights. For example, we are calling for the UK Government to support a new United Nations Convention on the rights of older persons. Our turnover in the last financial year was £21m.
We are looking for a strategically focused leader with experience as a Chair, or Trustee, and an understanding of the UK international development / humanitarian sector, who will work with the CEO on direction setting, income generation and profile raising. The Chair will also play a key role in fostering collaboration between Age International, Age UK and HelpAge International.
This is a unique opportunity, so if you are excited about creating change for, and with, older people around the world – we would love to hear from you.
Closing date: 11:59pm Sunday 2 November 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dedicated and customer-focused Customer Service Officer to join our team. In this role, you will be the first point of contact for customers, providing helpful information, answering questions, and resolving issues in a professional and timely manner.
Key Responsibilities:
-
Handle customer inquiries via phone, email, chat, or in person.
-
Provide accurate information regarding products, services, and policies.
-
Resolve customer complaints or issues efficiently and professionally.
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Record customer interactions and maintain detailed records in the CRM system.
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Follow up with customers to ensure their issues are resolved to satisfaction.
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Escalate complex problems to the appropriate departments.
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Assist with order processing, billing, refunds, and exchanges as needed.
-
Maintain a high level of product knowledge to provide accurate support.
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Meet individual and team performance targets, including response times and customer satisfaction scores.
Requirements:
-
High school diploma or equivalent (Bachelor’s degree preferred).
-
Proven experience in a customer service role.
-
Excellent communication and interpersonal skills.
-
Strong problem-solving and conflict-resolution abilities.
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Proficient in using computers and customer service software (e.g., CRM systems).
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Ability to work well under pressure and manage multiple tasks.
-
Strong attention to detail and organizational skills.
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Patience and a positive, empathetic attitude toward customers.
Become a trustee and support our governance and overall work with your expertise to impact transformational work to end poverty and injustice all around the world.
If you have experience in finance, audit, risk and fiduciary oversight, you can make a meaningful impact at All We Can. We work in partnership with changemakers rooted in local communities, challenging poverty, inequality and injustice and by joining the team, you'll work with us to make a real difference in the world.
Being trustee of All We Can is a rewarding role as you get to play your part in doing international development differently based on our relational and long-term partnership model. If you’re looking for a sense of purpose, fulfilment derived from being part of a movement which is transforming international development, this can be a role for you.
As part of the Board of Trustee’s, you will help govern All We Can in line with its charitable objectives and to maintain oversight of the organisation’s financial affairs on behalf of the Board. You will work with other trustees and the chair across all board’s areas of responsibility and contribute within your specific area of expertise.
We’re about to launch new bold five-year strategic plan covering 2025 - 2030, and we need your challenge, championing and support to deliver it.
We are committed to equity and inclusion and to continually improving the diversity of our board. We are specifically eager to receive expressions of interest from people of colour. To perform the role, you will need to be supportive of working in a Christian faith-based environment, but do not need to be a Christian.
Rooted in the Christian faith, All We Can is an international development and relief organisation, working to see every person’s potential fulfilled.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re on the lookout for a volunteer who’s keen to make a real difference in our communities — and pick up some new skills along the way!
This is a unique opportunity to gain a recognised qualification while helping residents at Asquith Court and Charlotte Court enjoy regular chair-based exercise sessions. These schemes don’t currently have any sessions, but they’re really keen to get started — ideally once a month to begin with (and maybe more if it’s a hit!).
We’ll support you every step of the way, including covering the cost of your Amac Certificate in Chair-based Exercise Instructing - which you can complete online at your own pace. Once you’re qualified, we’ll work with you to build a schedule that fits around your availability.
Each session will last up to an hour, and we’ll also cover your travel expenses between the two schemes.
Because you’ll be working with potentially vulnerable residents, you’ll need to be 18 or over to take on this role.
If you’re passionate about helping others stay active, feel good, and have fun — we’d love to hear from you!
The client requests no contact from agencies or media sales.