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EMED Group, Ipswich, Suffolk (On-site)
Unpaid role, expenses paid
Posted 1 week ago Apply Now
Community Action for Refugees and Asylum Seekers, London (On-site)
Unpaid role, expenses paid
Posted 2 weeks ago
Page 4 of 34
Stratford, Greater London (On-site)
Unpaid role, expenses paid
Voluntary
Job description

Are you interested in volunteering in a role supported, supervised and guided by experienced Integration Casework Coordinators to provide telephone and/or face to face advice about welfare and housing rights and pathways to refugee clients, including assistance with filling forms, liaising with government agencies and council offices, drafting letters, among other assistance to newly granted refugees?

Would a varied role where you could help clients by researching housing options updating client information on our casework database and much more throughout your volunteering enhance your skills and experiences to achieve your goals whilst making a difference?

Would you like to be a part of a busy team, working with experience Integration Casework Coordinators to provide much needed support to their caseload of clients?

Are you able to commit to at least 1 day (10:00 – 17:00) per week on either Tuesdays, Wednesdays or Thursdays consistently, ideally for a minimum of 6 months in this role?

If yes, then this could be the perfect voluntary role for you within the Refugee Council.

You will be a part of our friendly and supportive London Integration & Housing Pathways team and will receive regular support and supervision from Integration Casework Coordinators. As part of a comprehensive induction process, you will receive training on working with refugees and people seeking asylum, including an introduction to the asylum process and the legal framework, rights and entitlements, and on how to support people practically whilst volunteering as a Refugee Integration & Housing Pathways Volunteer. If you are successful in this role, you must be available to attend the below in person training sessions.

  • Tuesday 2nd September

    AM - Induction & Working with refugees – move on period

    PM - Working with refugees – confidentiality, boundaries, working with interpreters

  • Wednesday 10th September

    AM - Housing pathways training – to include homelessness law and housing pathway options

    PM - Universal Credit & other benefits options

  • Tuesday 16th September

    AM - Practical systems training

    PM - Client database training

You will also receive support and information throughout your role and will have access to organisational training sessions that are accessible to staff and volunteers. We will also reimburse you with lunch and travel expenses, in line with our volunteer expenses policy.

If this sounds like a great opportunity for you, myself and the team would love to hear from you. Please email me your completed application form by 23:59 pm on Sunday 27th July 2025. 

We are looking for a number of volunteers for this role and will be holding MS Teams interviews from Monday 4th - Thursday 21st August. This would be a great opportunity for us to virtually meet you and find out more about you and for you to ask as many questions as you have – the more the merrier.

Please note, due to GDPR all volunteers must be located within the UK whilst volunteering and any offers of a place will be subject to character references and a basic level DBS check.

Application resources
Posted by
Refugee Council View profile Organisation type Registered Charity Company size 101 - 500
Posted on: Thursday, 10 July 2025
Closing date: 27 July 2025 at 23:30
Tags: Advice / Information, Social Care / Development, Advocacy, Housing

The client requests no contact from agencies or media sales.