Accommodation Officer Jobs in Home Based
We are looking for a Chief Officer who will be responsible for the day to day running of the charity as well as working with the Trustees to take the organisation forwards. The successful candidate will have experience of working with adults with learning disabilities, will have skills in finance, management and IT, and will enjoy working in a busy environment where there are changing demands and priorities throughout the day.
At Oak Tree Farm we are committed to providing a high quality, supportive environment where adults with learning disabilities, our Team Members, are the centre of everything we do. The farm has livestock, growing fields, greenhouses, polytunnels and a tearoom as well as craft rooms, a cottage garden, pottery and shop. Our Team Members are involved in every aspect of life on the farm and the farm is firmly embedded in the local community with Team Members providing gardening services to local people as well as volunteering on the Sandon Estate.
Oak Tree Farm provides a unique rural working environment where people with learning disabilities gain the skills, independence and confidence to take
The client requests no contact from agencies or media sales.
Salary: £27,000 - £30,000 per year based on experience (Pro rata if part-time)
Terms: Permanent. Full-time or part-time with a minimum of 4 days/week (0.8 FTE).
Location: Remote. We will strongly prefer candidates who can be based in the UK.
Probation: 6 months
Reports to: Director of Finance and Operations
Who We Are
Humanists International is an international non-governmental organisation (NGO) and the global representative body of the humanist movement, uniting a diverse community of non-religious organisations and individuals. Inspired by humanist values, we are optimistic for a world where everyone can have a dignified and fulfilling life. We build, support and represent the global humanist movement and work to champion human rights and secularism.
We campaign on humanist issues. We defend humanists at risk of persecution and violence. We lobby for humanist values at international institutions, including the United Nations. And we work to build the humanist movement around the world.
Our Members and Associates include humanist, rationalist, secular, ethical culture, atheist and freethought organisations from all over the world. Our community also includes many individual supporters who share our vision and values.
About the Role
Humanists International has another separate entity based in the US. This role will be a part of the UK operations team but will collaborate with the US finance team occasionally when it’s required, for example, during the audit period. Both UK and US finance teams are managed by the same Director of Finance and Operations who is based in London.
We are looking for a highly motivated individual who can provide excellent finance and administrative support to the small, predominantly home-based team. We’re seeking someone who is personable, highly organised, has attention to detail and is keen to take initiative and learn new skills. Onboarding training will be provided, but we would like you to demonstrate transferable skills.
You will work on a wide variety of tasks which will include bookkeeping and bank reconciliations, being the first point of contact for the organisation, as well as providing general administrative support to the team. You will be comfortable working both independently and collaboratively across a diverse international team.
This is a full-time or part-time with a minimum of 4 days/week (0.8 FTE), permanent position, which is predominantly home-based but does require the attendance of in-person events such as the General Assembly and Team Building. You will also be expected to attend a number of board-level meetings held on weekends to take meeting minutes - further details are listed in the Key Responsibilities section.
We are open to flexible work arrangements and committed to diversity and inclusion.
Key Responsibilities
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Taking charge of the day-to-day financial activities and office administration of the organisation.
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Ensuring high-accuracy bookkeeping and bank reconciliation are completed to deadlines.
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Ensuring adequate financial documents are filed on Drive to comply with the audit requirements.
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Preparing invoices and receipts to stakeholders as required.
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Generating month-end Budget vs. Actual Report from accounting software on time, for the Director of Finance and Operations to review.
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Preparing financial data for quarterly Finance Report in tables for the Director of Finance and Operations to conduct quarterly financial analysis.
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Assisting the Director of Finance and Operations with the preparation of financial data, tables and files for the annual budgeting and UK audit.
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Reviewing and processing expense claims. And ensuring the Expenses Policy is being followed.
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Preparing and attaching expense receipts to the CEO’s monthly credit card statements.
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Being the first point of contact of the organisation. Managing office inbox, answering office calls and sorting out the letters.
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Attending online board meetings (four times a year on Saturdays) and investment committee meetings (twice a year on weekdays between 5-7pm) to take meeting minutes. Board meetings normally take 3 hours and investment committee meetings take 45 minutes. These meetings are usually planned 6-8 months in advance. TOILs will be provided when the meeting is held outside your normal working hours.
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Assisting the CEO with board papers and circulating them to board members before board meetings.
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Arranging flights and accommodations for the CEO and board members to attend in-person meetings when required.
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Arranging meetings for the CEO when required.
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Assisting staff and board members with queries on finance or administrative matters.
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Any other appropriate duties.
Essential Skills
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Accounting, finance, or economics qualification.
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A minimum of two years’ experience in bookkeeping and administration roles.
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Experience using financial software. e.g. Quickbooks, Xero, Sage or equivalent.
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Understanding of the chart of accounts structure, cash/accrual accounting basis.
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Understanding of the expense claim process.
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Experience preparing the budget. (Not necessarily the whole organisation’s budget, but specific section(s), for example, travel costs and fixed-costs related budget lines would be essential.)
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Excellent organisation, time management and multi-tasking skills with the ability to prioritise and plan a busy workload.
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Self-motivated and able to meet all deadlines.
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Supportive, collaborative and able to build relationships with both internal and external stakeholders.
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Abilities to work independently with initiative.
Desirable Skills
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Understanding of the annual audit process.
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Understanding of the organisation’s annual budgeting process.
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Experience of working in a not-for-profit sector.
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Awareness of charity accounting and restricted funds.
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Submitting Gift Aid Claims.
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Experience using CRM system.
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Experience in remote working.
Staff Benefits
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30-days annual leave (this is in addition to the UK public holidays). Pro rata if you work part-time.
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Remote working
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Employee Assistance Programme
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Season ticket loan
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Cycle to Work Scheme
Application Process
Please download and complete our Employment Application Form for Finance and Admin Officer below, and send it to a dedicated email address (which can be found on the last page of the Job Description PDF below) with the subject heading “Job Application for Finance and Admin Officer” no later than 10:00 am (BST) on 29th April 2024.
Successful shortlisted candidates will be notified by COB 1st May 2024.
Interviews are expected to take place on 7th - 8th May 2024 online.
This opportunity is also listed on our website: https://humanists.international/about/work-with-us/
The client requests no contact from agencies or media sales.
We are looking for a confident and driven marketer who is eager to join a hard-working and ambitious direct marketing team. As the fastest growing medical research charity in the UK, we’re proud that the direct marketing team is continuing to produce highly successful campaigns, driving income and acquiring the most engaged new supporters.
Working with different teams across the charity, you’ll be planning, managing and delivering direct marketing campaigns across a range of media including digital and print. You’ll also work with external agencies on our face-to-face fundraising campaigns. Activities in the acquisition portfolio are diverse; from developing the donor’s online user journey to delivering motivational training to fundraisers across the country, your campaigns will drive income and attract new, engaged supporters to the charity.
As well as running the day-to-day campaign activity, the post holder will be responsible for compiling regular reports, across a range of financial and non-financial KPIs. Alongside this, they will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda.
The successful candidate will have a desire to learn and develop, as well as the confidence to whole-heartedly launch themselves into an energetic team with ambitious goals.
You’ll be part of a team that works across a multitude of channels; speaking to range of audiences with one theme in common – compelling people to support our work and bring about life-changing dementia treatments.
Main duties and responsibilities of the role:
Campaign Management
· Plan, manage and deliver successful campaigns across a range of channels including face-to-face, digital and print.
· Successful management of fundraising agencies and suppliers; ensuring relationships are effective and productive.
· Deliver motivational fundraiser training and develop engaging fundraiser materials with agency stakeholders to ensure high-quality fundraising.
· Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activities, to include mystery shopping and call listening.
· Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible.
· Donation page monitoring, reporting and development, to include looking at ways in which to improve the donor’s online user journey.
· Continuous improvement through test and learn principles across all activities.
· Integration of campaigns across the charity to drive maximum value.
· Development of compelling communications and materials to support all activities.
Planning and Budgeting
· KPI tracking, trend analysis and interrogation of results at all levels.
· Live programme optimisation to ensure targets are met.
· Input to annual planning and development of individual giving campaigns.
· Assist Direct Marketing Manager with compilation of detailed income and expenditure campaign budgets.
· Work with Direct Marketing Manager in developing the Acquisition programme and strategy.
· Input to monthly forecasting and regular reporting across a range of financial and non-financial KPI’s.
Finance and Reporting
· Ensure daily campaign tracking and reporting.
· Routine end of campaign reviews and analysis.
· Ongoing reporting on long-term success measures such as attrition and ROI.
· Invoice reconciliation and processing for timely payment.
· Non-financial KPI trend reporting - such as opt-in rates and quality scoring.
What we are looking for:
· Reporting and ability to understand complex data sets.
· Understanding of compliance in fundraising.
· Campaign management.
· Briefing and working with external suppliers.
· Direct marketing across a range of media and routes to market.
· Copy writing and proof reading.
· Good organisational skills and the ability to prioritise workload.
· Focus on results and continuous improvement.
· Excellent attention to detail.
· Excellent written and verbal communication skills and the confidence to communicate with people of all levels.
· Agency management skills.
· Use of CRM or database systems.
· Strong team player and self-motivator.
· Flexibility to work some unsocial hours and willingness to travel independently.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £29,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 6th May 2024, with interviews likely to be held week commencing the 13th May 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply:
Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Join our dynamic team at a Charity that prioritises people over profit. We're currently seeking a passionate Team Manager to play a pivotal role in our expanding Independent Living Support Services for young people leaving care in Wiltshire.
As a Team Manager, you'll be instrumental in ensuring that our services meet all staffing, contractual, legal, and audit requirements while delivering the highest quality support in line with Ofsted Standards. Based primarily in Swindon with flexibility to work from home and occasional travel to our other locations, this role offers a unique opportunity for growth and impact.
Why should you consider this opportunity?
• Benefit from the support of a well-established and close-knit senior management team with decades of combined experience.
• Work within an Ofsted Regulated environment, guaranteeing the highest standards of support and care.
• Take charge of implementing new initiatives and shaping a service that has seen remarkable growth over the past 5 years, expanding from a few properties to over 20 across 5 counties.
• Lead by example in delivering positive support and establishing high standards in new placements.
• Develop and empower your team with a strengths-based, trauma-informed approach to enhance the independent living skills of young people.
• Ensure smooth operations by managing staff rota and sharing on-call duties with fellow managers.
• Collaborate with the Service Manager to oversee and present reports to both the Senior Leadership Team and Local Authorities, ensuring transparency and accountability.
• Above all, you'll have the opportunity to provide exceptional leadership to your team, empowering them to achieve the best outcomes for the individuals they support.
• If you're ready to take on a challenging yet rewarding role where you can truly make a difference in the lives of young people, apply now and join us in our mission to create positive change in our community.
Who are we?
Established in 1989, CCP (Caring for Communities and People) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.
Benefits
• 25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^
• Enhanced pension
• Enhanced sick pay
• Death in service benefit
• Free subscription to Benenden healthcare cashback plan or Perkbox discounts
• 45p Business Mileage^^
Why choose CCP
• Charity - people focused not profit.
• Investors in People Gold accredited employer, committed to making the workplace better for you.
• Comprehensive induction and ongoing training and development.
• Option to join various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
• In-house Workplace Welfare Manager for support when needed.
Are Your Values Aligned with Ours?
• We look for staff who embody our SPIRIT values:
• Show gratitude and appreciation of others.
• Demonstrate personal and professional Pride.
• Integrity is everything.
• Reflect and learn.
• Continuous Improvement.
• Take your best self wherever you go.
Apply Today if you share our values and are ready to make a meaningful difference.
Position: Team Manager Supported Accommodation (Job ID 830)
Hours: Full-time 37.5 hours per week Monday to Friday, but may be required to work later or a weekend in exceptional circumstances
Contract: Permanent
Location: Swindon/Hybrid and occasional travel to our other locations,
Pay: £26,550 - £28,500 per year
Closing Date: 11:59pm 21st April 2024 - CCP reserves the right to close the job advert early if needed.
CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.
Please review the attached job attachments for further insights.
^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 30 in total). Purchasing additional holidays is capped at 5 per year.
^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use.
You may also have experience in the following: Youth Accommodation Manager, Supported Accommodation Manager, Young People's Support Manager, Social Care Manager, Housing Support Manager, Independent Living Support Manager, etc.
REF-213 055
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. We are looking for Executive Officers to support the work of our Union.
You will organise and prioritise the work of the office and employ changing technologies and methods to improve efficiency. You may be asked to work in a confidential environment. Providing professional and efficient administrative support, you will maintain the office administration systems, manage diaries, plan and record meetings and undertake follow up action as required, as well as dealing with and drafting replies to correspondence. You will plan events and organise travel arrangements and accommodation, undertake projects and manage personal casework as needed. You may also have line management responsibility for staff.
Successful candidates will be able to demonstrate:
• People management
• Working in a customer-focused organisation or service
• Organising and prioritising workload
• Effective written and oral communication, with a variety of audiences
• Knowledge and understanding of trade unions and work of the public sector
Employer Benefits
You will have access to a generous package of staff benefits including: -
• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days’ leave and Christmas closure
• pension scheme
• employee assistance programme
Salary and Location
• Band 3, London, Spine points 33-29 Regional Spine points 37-33
• London Salary: £41,637 p.a. rising to £46,524 p.a. Regional Salary: £37,530 p.a. rising to £41,637 p.a.
• Based: London or region (UK wide hybrid working available) PCS offices in London (Clapham Junction), Leeds, Glasgow, Cardiff, Liverpool, Birmingham, Newcastle, Bristol.
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
Closing date: at 12 midday on Thursday 25 April 2024
Applications must be received by the closing date and time specified.
Interviews will be held by Zoom: Tuesday 14 May 2024
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
Candidates will be informed after the interview whether they are appointable. The General Secretary will have ultimate responsibility of allocating roles to the successful candidates, with decisions being notified on filling any vacancies in due course.
• CVs will not be accepted. Only PCS application forms will be considered.
• PCS offers a generous range of benefits including assistance with childcare, extensive family-friendly schemes, generous annual leave entitlement and pension scheme.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.
For further details and an application form please visit the PCS website
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Title: Fundraising Officer.
Reporting to: Director of Development.
Direct reports: None.
Location: The candidate will be based in Birmingham, where they will work from home for the majority of the time (with monthly travel to the All Team meeting in London, and occassional additional travel). There will also be opportunities to meet with a small number of other Stonewall Housing staff based in Birmingham.
Role context: Stonewall Housing is currently growing its Development Team, and this Fundraising Officer will play an integral part in maximising Stonewall Housing’s income and raising its profile across the UK (with a particular focus on building relationships and partnerships in Birmingham and the surrounding area). It’s an exciting opportunity for the right person to make this role their own and to bring innovative ideas to our organisation.
Days per week: This role can be for 3 or 4 days per week depending on the candidate's preference.
Please note: The salary advertised includes London weighting. If the successful candidate chooses to include London weighting in their salary, they would be responsible for covering the cost of their own transport when travelling in for the monthly All Team meeting held in London Liverpool Street, and occasional other travel. If the successful candidate chose not to include London weighting in their salary, Stonewall Housing would be responsible for covering the cost of all required travel.
In the role, you’ll be:
- You’ll be building relationships with a wide range of individuals, community supporters, networks and local groups to fundraise and build awareness of Stonewall Housing’s mission, with a particular focus on Birmingham-based individuals and organisations.
- Working with the Development Officer and Community and Events Fundraising Specialist on community fundraiser stewardship, where you’ll be providing support to individuals and groups fundraising for Stonewall Housing through their own events or running and challenge activities.
- Supporting the Development Officer and Community and Events Fundraising Specialist with refining, developing and implementing our annual programme of Stonewall Housing-led events, including cultivation, stewardship and fundraising events.
- Working with the Development Team to develop Stonewall Housing’s Legacy Giving programme, ‘Over the Rainbow’.
- Supporting the Training Lead by delivering engaging in-person and virtual training sessions and workshops to other organisations and networks across the public and private sectors. You’ll be empowering teams of all sizes to confidently meet the needs of LGBTQ+ people in their staff team or accessing their services. You will receive comprehensive and bespoke Stonewall Housing training in how to best deliver these sessions.
- Supporting the Development Team and the wider organisation by taking part in external panels and speaking engagement opportunities, confidently representing the work of Stonewall Housing.
- Developing new compelling cases for support both for individual donors and for broader fundraising activities.
- Using data and evidence to monitor KPIs and track trends, helping the Development Team make informed decisions.
- Supporting the wider Development Team with the day-to-day running of fundraising, comms, and awareness activity.
Your experience:
· Experience of developing and enacting ambitious strategic plans for a fundraising area (this could be Community Giving, Events, Individual Giving, Corporate Giving, or similar).
· Demonstrable understanding of implementing best practice to fundraising activities.
· A track record of building positive and prosperous relationships with supporters.
· Experience of developing engaging supporter journeys.
Your skills and attributes:
· Confident and enthusiastic public speaker, at both in person or virtual events.
· A creative problem solver with a solutions-focussed outlook.
· Excellent team player who likes to get stuck into new tasks and action groups.
· Organised, efficient and driven.
· Up-to-date knowledge of website donation tools (e.g. JustGiving etc).
· Computer literate in Excel, Word and Outlook.
· Working knowledge of best practice and the compliance and financial issues around fundraising (Gift Aid, GDPR etc).
Great to have, but not essential!
· Experience in delivering training to organisations, networks or community groups.
· Experience in coordinating fundraising events.
· Experience of managing projects remotely, including using tools such as Trello.
· Proficiency in using a fundraising CRM package (we use Donorfy).
As with all members of Stonewall Housing’s Development Team, the postholder will also:
· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.
· Have strong networking and relationship-building skills.
· Have a positive and can-do attitude.
· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.
· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.
· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.
· Be able to travel occasionally around the UK for key events.
· To work as part of a mostly-remote team, embracing online communication and collaboration tools.
· To receive regular supervision from the line manager and attend training courses as required.
Your attitude and personal attributes
· A commitment to equal opportunities in all aspects of work.
· A commitment to the aims, values and beliefs of the organisation.
· Ability to empathise with vulnerable LGBTQ+ people.
Conditions:
This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
More about who we are:
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse, Substance Misuse and Supported Accommodation.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
· We are LGBTQ+ informed.
· We are tenacious.
· We are empowering.
· We are collaborative.
· We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
· Competitive salary
· Flexible working
· Generous annual leave – 30 days (FTE)
· An additional ‘Stonewall Housing’ day off per year
· Pension scheme
· Employee Assistance Programme
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact Claire, our Director of Development, on claire[at]stonewallhousing[dot]org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Reporting to: Senior Programme Officer.
Contract Type: Full time, permanent (part-time candidates will be considered, minimum four days per week, flexible working hours can be accommodated).
Location: Hybrid, minimum two days per week in London office (applicants must already be eligible to work in the UK).
Salary: £29,000 (plus benefits) FTE.
Accessibility and Inclusion: Accommodation in the role and interview process will be made for candidates with accessibility needs, and we operate a Guaranteed Interview Scheme for those with a disability or from a Black, Asian or Minority Ethnic (BAME) background; please see below for details.
Start Date: June 2024. Closing date for applications: 23:59 BST 28/04/2024.
About this role
This role is an opportunity to participate in the global movement to protect the natural world; meeting and supporting incredible communities and organisations driving change to secure a sustainable future. You will be supporting our partners and carrying out grant administration in the Amphibian and Congo Basin Programmes, for which proficiency in both French and English is essential.
The role will be a fundamental part of Synchronicity Earth’s Programmes team (currently a team of seven people), working to help develop and grow the support we provide to our partners (grantees) across our programmes. Please note that first-stage interviews for this role will be conducted in both French and English.
Specific responsibilities will include the following:
- Manage some grantee partner relationships, including building trust and openness, identifying capacity needs, administrating grants, monitoring progress and fulfilling reporting requirements.
- Provide administrative support across the Programmes Team with grant management e.g. preparing of grant paperwork, reviewing partner reports and checklists (proposals), monitoring pipelines.
- Undertake research in focal areas for the Programmes Team, such as identifying intervention points and opportunities to make a difference in conservation.
- Contribute to communication products, including donor reports and applications, to support Synchronicity Earth’s fundraising and philanthropic goals.
- Produce and contribute to board papers and discussions.
- Update and undertake due diligence.
- Manage and maintain partner database, including data entry, preparing reports and basic analysis.
- Contribute to the development of Synchronicity Earth’s processes and systems around partner management and due diligence.
For the right candidate, there will be opportunities to increase your experience, responsibilities, and potential career development as the organisation grows. We also have several cross-cutting Working Groups in which we welcome engagement from new staff, these currently include Reimagining Philanthropy, Youth, and EDI (Equity, Diversity, and Inclusion).
About us
Synchronicity Earth is a UK-based, global environmental charity which funds work that aims to make our planet a better place to live for all its inhabitants.
We are a medium-sized charity which supports partners working to protect less well-known species and ecosystems around the world that receive less attention but face the greatest threats. We do this through our Conservation Programmes, which identify, fund, and support organisations with a focus on: Amphibians, Asian Species, Congo Basin, Biocultural Diversity, Freshwater, and Ocean. We also support work across two other areas: the More than Carbon initiative, a portfolio of climate and biodiversity projects targeted at corporate donors; and the Synchronicity Portfolio, which aims to foster systemic change to promote a greater focus on biodiversity conservation within different sectors. Our partners are mostly organisations embedded within their local communities, and we often support work which also considers social impacts such as women’s health and empowerment, engagement with Indigenous Peoples and local communities, and sustainable livelihoods (e.g., small-scale fisheries) in addition to wildlife conservation.
Skills and experience required
Essential
- Proficient written and spoken English equivalent to C1 or C2 level.
- Proficient written and spoken French equivalent to C1 or C2 level.
- Bachelor’s degree or three or more years’ work experience in a relevant area. This could be lived experience, volunteering, or work experience related to sectors such as biodiversity conservation, social justice, environmental protection, community organizing, or engagement with political and social movements.
- Demonstrable interest in ecology, endangered species and biodiversity conservation, social justice, or community organising.
- Proven ability to produce high-quality written materials.
- Computer literacy.
Desirable
- Experience in Africa (especially lived experience in West or Central Africa).
- Some understanding of community- and rights-based approaches.
- Willingness to undertake occasional travel both within the UK and overseas.
- Desire to work across a range of conservation issues and to undertake a diverse role.
Your development: skills and experience from this role
The following list is meant to provide guidance for your application while also demonstrating the type of skills and experience you will develop as part of this role. If there is anything here which you have currently had no experience in, but would like to develop, then this would be a great role for you – please see the following section. Please let us know in your application if any of these particularly appeal to you, or you have some experience already.
Key skills and training: research and analysis, fundraising, project and programme management, grant administration.
- Gain experience in communicating technical or complex projects or ideas to a non-expert audience (i.e., explaining complex projects or scientific research).
- Learn about Synchronicity Earth’s value-driven approach to supporting biodiversity conservation and sustainable development.
- Gain experience in managing partner relationships, building trusting and open relationships.
- Gain experience in grant administration from early scoping, to grant payment, to reporting.
- Gain experience working collaboratively and across multiple work-flows to ensure partners receive the support they require on time and to a high standard.
- Learn how to collect and analyse data, particularly in relation to conservation impact.
- Gain experience in undertaking research in focal areas for the Programmes Team, including the possibility of your research informing and guiding the development of new funds and programmes.
- Gain experience in fundraising, supporting the Programmes and Philanthropy Teams to meet their fundraising goals.
- Develop your public speaking skills and work towards opportunities to represent the organisation at external events.
- Grow your ability to identify themes & trends among grantee partners’ efforts, to see and bridge gaps, and to connect dots.
- Gain experience using different systems and tools i.e., Salesforce, Asana, and Tableau.
Our workplace values and culture
We pride ourselves on having an open and inclusive culture. Our team supports each other and encourages new ideas and creativity to help us develop new projects and reach new audiences with our work. We aim to apply the same dedication to a flourishing diversity of people and wildlife on our planet through our programmes to our working environment and strive to make this environment open and inclusive for everyone. We recognise that the environment sector in the UK is close to the bottom in terms of the diversity of its employees, and we are actively committed to doing what we can to change this.
Employment details
Reporting, location, and work hours
This position is a permanent full-time position that is based in the Synchronicity Earth offices in Central London, with the option for hybrid office/home working if the successful applicant wishes with 2 days a week in the office (laptop would be provided for home working). The successful candidate must be already eligible to work in the UK.
Annual leave
25 days per year for a full-time position (in addition to public holidays), adjusted for part-time. We also run an employer-supported volunteering programme, where employees may take additional time-off (2 days per annum) to volunteer for community organisations and other charities (in accordance with our policy).
Benefits
Synchronicity Earth offers staff a range of benefits including, but not limited to, a minimum 6% pension contribution, travel loan assistance, and a health care benefit. More details can be found in the careers section of our website and in the supporting documents.
Accessibility
We welcome applications from people with disabilities and are always looking for how we can make our workplace more accessible. Our office has step-free access with an off-street entrance and lift; we can offer adaptive workstations, chairs, or desks; and can provide flexible working hours or condensed workweeks to accommodate medical appointments or help employees manage fatigue. Candidates with disabilities are eligible for our Guaranteed Interview Scheme, and we encourage you to let us know if there are any adjustments we can make for you or information you need during the application process.
Application & Recruitment Process
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process (and we are actively still seeking to improve it through employee and candidate suggestions). For example, the first stage of recruitment will be anonymised to mitigate against unconscious bias. We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. Please let us know at any stage during the recruitment process if you have any accessibility requirements we can accommodate for you, and which pronouns you would like to be referred to by. If you are new to the sector, we have some helpful resources on our website to help support your application to this role and others.
How to apply:
- Please complete our candidate survey found in the supporting documents.
- Please send a cover letter (one side of A4) outlining any relevant skills and experience you have for this role, why it interests you, and any particular skills you would like to develop in this role, with your CV (no longer than two sides of A4).
Applications should be sent via Charity Jobs.
Closing date for applications: 28/04/2024.
Review process: The application process will have three stages. Following anonymized review of applications, first-stage candidates (including qualifying GIS candidates) will either be invited to a short zoom call (about 20 minutes) or asked to complete a short assessment. Up to six applicants will then be invited to a second-stage interview in person at our London offices with three members of our team. From these applicants, up to three people will be invited to a third-stage interview with our Head of Conservation Programmes and Senior Programme Officer. There will also be an opportunity for third-stage candidates to meet two members of Synchronicity Earth staff informally to get to know the team and what it is like to work for Synchronicity Earth.
The first-stage interview/assessment will aim to establish your proficiency in both English and French, and to understand your background and motivation for applying to this role. The second-stage interview will aim to understand your prior experience, your values, and what transferable skills you bring to the role. The third-stage interview will seek to understand how you work, whether this role and our organization are the right fit for you, and what development opportunities would be of most value to you.
Guaranteed Interview Scheme: We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We aim to apply the same dedication to a flourishing diversity of people and wildlife on our planet through our programmes to our working environment and strive to make this environment open and inclusive for everyone.
As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you have a disability or are from a BAME background, opt in to the Guaranteed Interview Scheme in our candidate survey, and demonstrate in your application that you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. In most cases, this will be a 20-minute interview held via Zoom, however, in the case of an extraordinary number of applicants, the first-stage candidates (including GIS) will receive a short assessment. The results of this assessment will be used to select candidates for the second-stage interview.
Expected first-stage interview dates: 08/05/2024 – 10/05/2024
Expected second-stage interview dates: 13/05/2024 – 17/05/2024
Expected third-stage interview dates: 20/05/2024
Please note that interview dates may change depending on volume of applications received.
Please complete our Candidate Survey, found in the supporting documents.
The client requests no contact from agencies or media sales.
Supported Housing Officer Job type - Full time, permanent Salary - £30,326 per annum Hours - 35 hours per week (+ 5 hours paid lunch) Location – HYBRID - Yorkshire, Humber, Sheffield, Doncaster, East Riding, Hull , Bradford We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities and reducing crime. Last year alone we helped support, house, educate, advise and speak out for 38,000 disadvantaged young people and adults - and you could now help us make an even bigger impact going forward. Who we are looking for? This is an exciting opportunity for an individual who has experience of working in the social housing sector and would like a new challenge. You should have Knowledge of Housing Law in relation to housing management and understand Welfare Benefits, especially Housing Benefit and the current climate of how supported housing is funded via Housing Benefit and the scrutiny around evidence of the support offer. You will be the main lead for housing management in your patch. Experience of managing income recovery, neighbour nuisance/conflict and estate management is essential, ideally this has been within a supported housing context. Duties and responsibilities include but are not limited to: Income Recovery
Legal Duties
Income recovery you will be responsible for recovery of accommodation charges from beginning to the end of the process. Tenancy Support
Estate Management/Property Standards
Support the team through training to help workers know how to access our policies and procedures around property standards including knowing how to report and escalate issues. A full driving license and access to a car for business use is essential for this role. DBS check will be required for this role. For the full role profile please click For details of Nacro’s excellent benefits please click Please apply online | |
Supported Housing Officer
Job type - Full time, permanent
Salary - £30,326 per annum
Hours - 35 hours per week (+ 5 hours paid lunch)
Location – HYBRID - Sunderland & Teesside
We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities and reducing crime. Last year alone we helped support, house, educate, advise and speak out for 38,000 disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.
Who we are looking for?
This is an exciting opportunity for an individual who has experience of working in the social housing sector and would like a new challenge. You should have Knowledge of Housing Law in relation to housing management and understand Welfare Benefits, especially Housing Benefit and the current climate of how supported housing is funded via Housing Benefit and the scrutiny around evidence of the support offer.
You will be the main lead for housing management in your patch. Experience of managing income recovery, neighbour nuisance/conflict and estate management is essential, ideally this has been within a supported housing context.
Duties and responsibilities include but are not limited to:
Income Recovery
- Monitoring of all Nacro rent accounts both current and former arrears and credit accounts in patch.
- Taking direct action where arrears are accruing in line with Nacro’s Income Collection and Debt Management Policy and liaising with Support or Housing Management Worker when their support is needed.
- Engaging with HB to ensure correct levels of HB are in payment for the right dates and at the correct level, liaising with Nacro Welfare Benefit Advisor for any complex cases.
Legal Duties
- Preparing documentation, including notices, witness statements and court documents for any enforcement or to end a tenancy.
- Representing Nacro at court.
Income recovery you will be responsible for recovery of accommodation charges from beginning to the end of the process.
Tenancy Support
- You will ensure the Association’s conditions of tenancy and licences are enforced.
- You will provide training and induction support to new starters, so they understand their role around housing management and tenancy creation including dual visits to provide additional training where issues are highlighted, or new staff need it.
- Supporting and advising on less complex anti-social behaviour to promote prevention and early intervention, and the correct recording and monitoring of cases.
Estate Management/Property Standards
- Though the Occupancy Sustainment Programme (or similar) deliver training to local teams’ duties on property standards including documentation and recording in systems, to include reporting a repair, completing monthly fire and health and safety checks and support they need to provide around gas compliance.
Support the team through training to help workers know how to access our policies and procedures around property standards including knowing how to report and escalate issues.
A full driving license and access to a car for business use is essential for this role.
DBS check will be required for this role.
For the full role profile please click
For details of Nacro’s excellent benefits please click
Please apply online
Supported Housing Officer
Job type - Full time, permanent
Salary - £30,326 per annum
Hours - 35 hours per week (+ 5 hours paid lunch)
Location – HYBRID - Derbyshire, Leicestershire, Luton
We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities and reducing crime. Last year alone we helped support, house, educate, advise and speak out for 38,000 disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.
Who we are looking for?
This is an exciting opportunity for an individual who has experience of working in the social housing sector and would like a new challenge. You should have Knowledge of Housing Law in relation to housing management and understand Welfare Benefits, especially Housing Benefit and the current climate of how supported housing is funded via Housing Benefit and the scrutiny around evidence of the support offer.
You will be the main lead for housing management in your patch. Experience of managing income recovery, neighbour nuisance/conflict and estate management is essential, ideally this has been within a supported housing context.
Duties and responsibilities include but are not limited to:
Income Recovery
- Monitoring of all Nacro rent accounts both current and former arrears and credit accounts in patch.
- Taking direct action where arrears are accruing in line with Nacro’s Income Collection and Debt Management Policy and liaising with Support or Housing Management Worker when their support is needed.
- Engaging with HB to ensure correct levels of HB are in payment for the right dates and at the correct level, liaising with Nacro Welfare Benefit Advisor for any complex cases.
Legal Duties
- Preparing documentation, including notices, witness statements and court documents for any enforcement or to end a tenancy.
- Representing Nacro at court.
Income recovery you will be responsible for recovery of accommodation charges from beginning to the end of the process.
Tenancy Support
- You will ensure the Association’s conditions of tenancy and licences are enforced.
- You will provide training and induction support to new starters, so they understand their role around housing management and tenancy creation including dual visits to provide additional training where issues are highlighted, or new staff need it.
- Supporting and advising on less complex anti-social behaviour to promote prevention and early intervention, and the correct recording and monitoring of cases.
Estate Management/Property Standards
- Though the Occupancy Sustainment Programme (or similar) deliver training to local teams’ duties on property standards including documentation and recording in systems, to include reporting a repair, completing monthly fire and health and safety checks and support they need to provide around gas compliance.
Support the team through training to help workers know how to access our policies and procedures around property standards including knowing how to report and escalate issues.
A full driving license and access to a car for business use is essential for this role.
DBS check will be required for this role.
For the full role profile please click
For details of Nacro’s excellent benefits please click
Please apply online
Supported Housing Officer
Job type - Full time, permanent
Salary - £30,326 per annum
Hours - 35 hours per week (+ 5 hours paid lunch)
Location – HYBRID - South Wales, Bristol, Plymouth, Southampton
We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities and reducing crime. Last year alone we helped support, house, educate, advise and speak out for 38,000 disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.
Who we are looking for?
This is an exciting opportunity for an individual who has experience of working in the social housing sector and would like a new challenge. You should have Knowledge of Housing Law in relation to housing management and understand Welfare Benefits, especially Housing Benefit and the current climate of how supported housing is funded via Housing Benefit and the scrutiny around evidence of the support offer.
You will be the main lead for housing management in your patch. Experience of managing income recovery, neighbour nuisance/conflict and estate management is essential, ideally this has been within a supported housing context.
Duties and responsibilities include but are not limited to:
Income Recovery
- Monitoring of all Nacro rent accounts both current and former arrears and credit accounts in patch.
- Taking direct action where arrears are accruing in line with Nacro’s Income Collection and Debt Management Policy and liaising with Support or Housing Management Worker when their support is needed.
- Engaging with HB to ensure correct levels of HB are in payment for the right dates and at the correct level, liaising with Nacro Welfare Benefit Advisor for any complex cases.
Legal Duties
- Preparing documentation, including notices, witness statements and court documents for any enforcement or to end a tenancy.
- Representing Nacro at court.
Income recovery you will be responsible for recovery of accommodation charges from beginning to the end of the process.
Tenancy Support
- You will ensure the Association’s conditions of tenancy and licences are enforced.
- You will provide training and induction support to new starters, so they understand their role around housing management and tenancy creation including dual visits to provide additional training where issues are highlighted, or new staff need it.
- Supporting and advising on less complex anti-social behaviour to promote prevention and early intervention, and the correct recording and monitoring of cases.
Estate Management/Property Standards
- Though the Occupancy Sustainment Programme (or similar) deliver training to local teams’ duties on property standards including documentation and recording in systems, to include reporting a repair, completing monthly fire and health and safety checks and support they need to provide around gas compliance.
Support the team through training to help workers know how to access our policies and procedures around property standards including knowing how to report and escalate issues.
A full driving license and access to a car for business use is essential for this role.
DBS check will be required for this role.
For the full role profile please click
For details of Nacro’s excellent benefits please click
Please apply online
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Cosmic is at an exciting time in our journey and we’re now searching for a new CEO to lead us into the next phase of growth.
This role will primarily focus on four critical areas: People, Income Generation, Service Delivery & Governance. These unpin all the great work done by us as a charity. It will be your role to drive the future strategy and lead the team to success, alongside an established Board of Trustees
About Cosmic:
In case you haven’t heard of us, we’re Cosmic. A small charity that supports the children’s and neonatal intensive care units at St Mary’s & Queen Charlotte's Hospital by helping patients and their families, and by enabling our dedicated team of nurses and doctors to treat hundreds of babies and children in intensive care.
We go above and beyond what the NHS can't afford purchasing vital state of the art equipment, providing training for health professionals, funding a programme of ground-breaking research into life-threatening diseases and supporting families through one of the most difficult times in their life with one-to-one support, advice, counselling, accommodation for parents.
We have <10 employees, and are based in central London.
What you’ll responsible for:
As CEO, you will:
- Provide clear leadership, strategic direction and management for the Charity, its employees and volunteers.
- Elevate the Charity's income streams.
- Work with and support the Chair, Trustees and finance committee ensure good governance of the organisation.
- Ensure the continued development, quality levels and effectiveness of service delivery
- Increase the Charity's profile, reach and influence.
- Oversee the Fundraising, Finance, HR, Health & Safety and Operations Teams.
This job is for you if:
- You’ve worked in a senior fundraising or leadership role within the charity sector.
- You’re ambitious and excited about driving growth and exceeding income generation targets.
- You have excellent relationship building, communication and networking skills.
- You have experience managing and motivating a team.
- You're a self-starter and happy to make things happen
What we offer:
The opportunity to drive change and make a real difference.
You'll work in a friendly team, with a competitive base salary, pension, and a generous holiday entitlement. We can offer leadership training and support to help you succeed.
So, if this sounds like a role you’d flourish in, we’d love you to apply.
The client requests no contact from agencies or media sales.
Supported Housing Officer
Job type - Full time, permanent
Salary - £30,326 per annum
Hours - 35 hours per week (+ 5 hours paid lunch)
Location – HYBRID - Liverpool, North Wales, Stoke
We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities and reducing crime. Last year alone we helped support, house, educate, advise and speak out for 38,000 disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.
Who we are looking for?
This is an exciting opportunity for an individual who has experience of working in the social housing sector and would like a new challenge. You should have Knowledge of Housing Law in relation to housing management and understand Welfare Benefits, especially Housing Benefit and the current climate of how supported housing is funded via Housing Benefit and the scrutiny around evidence of the support offer.
You will be the main lead for housing management in your patch. Experience of managing income recovery, neighbour nuisance/conflict and estate management is essential, ideally this has been within a supported housing context.
Duties and responsibilities include but are not limited to:
Income Recovery
- Monitoring of all Nacro rent accounts both current and former arrears and credit accounts in patch.
- Taking direct action where arrears are accruing in line with Nacro’s Income Collection and Debt Management Policy and liaising with Support or Housing Management Worker when their support is needed.
- Engaging with HB to ensure correct levels of HB are in payment for the right dates and at the correct level, liaising with Nacro Welfare Benefit Advisor for any complex cases.
Legal Duties
- Preparing documentation, including notices, witness statements and court documents for any enforcement or to end a tenancy.
- Representing Nacro at court.
Income recovery you will be responsible for recovery of accommodation charges from beginning to the end of the process.
Tenancy Support
- You will ensure the Association’s conditions of tenancy and licences are enforced.
- You will provide training and induction support to new starters, so they understand their role around housing management and tenancy creation including dual visits to provide additional training where issues are highlighted, or new staff need it.
- Supporting and advising on less complex anti-social behaviour to promote prevention and early intervention, and the correct recording and monitoring of cases.
Estate Management/Property Standards
- Though the Occupancy Sustainment Programme (or similar) deliver training to local teams’ duties on property standards including documentation and recording in systems, to include reporting a repair, completing monthly fire and health and safety checks and support they need to provide around gas compliance.
Support the team through training to help workers know how to access our policies and procedures around property standards including knowing how to report and escalate issues.
A full driving license and access to a car for business use is essential for this role.
DBS check will be required for this role.
For the full role profile please click
For details of Nacro’s excellent benefits please click
Please apply online
Supported Housing Officer Job type - Full time, permanent Salary - £30,326 per annum Hours - 35 hours per week (+ 5 hours paid lunch) Location – HYBRID - Lincolnshire We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities and reducing crime. Last year alone we helped support, house, educate, advise and speak out for 38,000 disadvantaged young people and adults - and you could now help us make an even bigger impact going forward. Who we are looking for? This is an exciting opportunity for an individual who has experience of working in the social housing sector and would like a new challenge. You should have Knowledge of Housing Law in relation to housing management and understand Welfare Benefits, especially Housing Benefit and the current climate of how supported housing is funded via Housing Benefit and the scrutiny around evidence of the support offer. You will be the main lead for housing management in your patch. Experience of managing income recovery, neighbour nuisance/conflict and estate management is essential, ideally this has been within a supported housing context. Duties and responsibilities include but are not limited to: Income Recovery
Legal Duties
Income recovery you will be responsible for recovery of accommodation charges from beginning to the end of the process. Tenancy Support
Estate Management/Property Standards
Support the team through training to help workers know how to access our policies and procedures around property standards including knowing how to report and escalate issues. A full driving license and access to a car for business use is essential for this role. DBS check will be required for this role. For the full role profile please click For details of Nacro’s excellent benefits please click Please apply online | |
Supported Housing Officer
Job type - Full time, permanent
Salary - £30,326 per annum
Hours - 35 hours per week (+ 5 hours paid lunch)
Location – HYBRID - Manchester, Burnley and Preston
We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities and reducing crime. Last year alone we helped support, house, educate, advise and speak out for 38,000 disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.
Who we are looking for?
This is an exciting opportunity for an individual who has experience of working in the social housing sector and would like a new challenge. You should have Knowledge of Housing Law in relation to housing management and understand Welfare Benefits, especially Housing Benefit and the current climate of how supported housing is funded via Housing Benefit and the scrutiny around evidence of the support offer.
You will be the main lead for housing management in your patch. Experience of managing income recovery, neighbour nuisance/conflict and estate management is essential, ideally this has been within a supported housing context.
Duties and responsibilities include but are not limited to:
Income Recovery
- Monitoring of all Nacro rent accounts both current and former arrears and credit accounts in patch.
- Taking direct action where arrears are accruing in line with Nacro’s Income Collection and Debt Management Policy and liaising with Support or Housing Management Worker when their support is needed.
- Engaging with HB to ensure correct levels of HB are in payment for the right dates and at the correct level, liaising with Nacro Welfare Benefit Advisor for any complex cases.
Legal Duties
- Preparing documentation, including notices, witness statements and court documents for any enforcement or to end a tenancy.
- Representing Nacro at court.
Income recovery you will be responsible for recovery of accommodation charges from beginning to the end of the process.
Tenancy Support
- You will ensure the Association’s conditions of tenancy and licences are enforced.
- You will provide training and induction support to new starters, so they understand their role around housing management and tenancy creation including dual visits to provide additional training where issues are highlighted, or new staff need it.
- Supporting and advising on less complex anti-social behaviour to promote prevention and early intervention, and the correct recording and monitoring of cases.
Estate Management/Property Standards
- Though the Occupancy Sustainment Programme (or similar) deliver training to local teams’ duties on property standards including documentation and recording in systems, to include reporting a repair, completing monthly fire and health and safety checks and support they need to provide around gas compliance.
Support the team through training to help workers know how to access our policies and procedures around property standards including knowing how to report and escalate issues.
A full driving license and access to a car for business use is essential for this role.
DBS check will be required for this role.
For the full role profile please
For details of Nacro’s excellent benefits please click
Please apply online