Accounting manager volunteer roles in treorchy, rhondda cynon taff

Every year, millions of phone calls made by people who stammer are mishandled. Callers are misunderstood, laughed at or hung up on. Voice recognition systems don’t recognise their speech. 

This can leave them being locked out of bank accounts, or unable to book GP appointments and get the help they need. It makes phone calls a nightmare. We’re here to stop this. 

Between November 2025 and October 2026, we will be providing free Zoom workshops to companies and organisations, where we will outline the steps needed to end the phone call nightmares. We are looking for volunteers who stammer to talk directly to businesses and help them understand how and why these changes are needed. Our Workshop Volunteers will be at the very front of our national Space to Stammer strategy, which forms part of our National Lottery work. It’s an exciting opportunity to join STAMMA as we grow and launch our new Phone Call Nightmares Campaign. 

We're looking for volunteers who can commit to at least 5 workshops over the next year. Please see the full role description on our website for current dates,

About the role

Working with our Training & Outreach team, we’re hoping that, following training, you’ll feel comfortable to: 

• Work within a pair to deliver pre-prepared workshops to a diverse audience of organisations. 

• Answer questions and facilitate discussion. The workshops will roughly comprise of 30mins of presentation, and 30mins open forum for discussion.

• Share and answer questions about your own experiences on phone calls. 

• Facilitate training with Zoom: taking turns in a pair to manage Zoom administrative functions such as switching on the captions, keeping an eye on questions in the chat box, allowing visitors into the session, muting/unmuting.

• Act as an ambassador for STAMMA, helping us to build good relationships with organisations, to help enact real change.

Who are we looking for?

You’re likely to enjoy volunteering in the Training & Outreach Service if you: 

• Enjoy public speaking and chatting with groups or would like to develop these skills. 

• Have or are interested in developing presentation skills. 

• Are comfortable both speaking and using the chat function in Zoom (or are happy to learn more about the platforms functionality). 

• Are comfortable sharing your personal experiences in relation to phone calls. 

• Have good time management skills – sessions will only last an hour, and every second counts! 

• Are passionate about making the world a better place for people who stammer. 

• Can commit to at least five sessions in advance.

For this role, it’s essential that you have a stammer. We think our message is best delivered directly from people who stammer, and your lived experiences will help make them sit up and listen.

You will need a quiet place where you can work in relative privacy and not be overheard during Zoom calls or telephone calls. You also need to have access to your own computer or laptop.

As a volunteer you can, of course, step back from the role at any time. However, both you and the service are likely to get most out of the opportunity if you’re able to volunteer with us for 12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact. 

What can you gain from this opportunity?

This is a wonderful opportunity to join a small and friendly team! We'll make sure you're supported in every step of your journey, and you'll get to meet some inspiring people. You'll gain skills that you'll be able to use in all areas of your life and build experiences for your CV. Most importantly, you will make a real difference in the lives of people who stammer.

How to apply

To apply, please click 'apply' to fill in the volunteer form that is on our website. 

We are dedicated to making sure our roles are accessible and open to all. If you have any questions, please don't hesitate to reach out to us.

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.STEP aims to support and empower people with experience of forced migration through a tailored employment programme that addresses the complex barriers refugees face in preparing for, and ultimately finding, work in the UK.

We are looking to expand our Experts by Experience advisory board for STEP, made up of volunteer board members who are experts by experience (EbE). The STEP EbE Advisory Board is a structured and collaborative way for World Jewish Relief to engage with external advisors (in this case, volunteer board members) to advise and help on programme design and decision-making. The members of our advisory board support our programmes with their knowledge and expertise to offer more specific help and ideas in managing different aspects of STEP. 

We are now recruiting for a further 3 board members who are of Ukrainian nationality or Hong Kong BNO status / visa holder as we are launching a new STEP programme supporting these communities. 

The board members’ responsibilities will vary depending on the topic of advice in discussion, however, suggested activities include:

• Board member meetings to discuss ideas and create recommendations
• Group and 1:2:1s meetings with STEP stakeholders (employment advisors, participants, WJR board, partners)
• Document reviews (e.g. programme materials)
• Presenting recommendations in different formats (e.g writing, speaking)
• Attending optional training sessions chosen by the board

About you

Full training and ongoing support will be provided for this role, so you do not need experience. We are looking for board members who:

• Have lived experience of forced migration i.e. refugee status, humanitarian protection, people seeking asylum, and Ukrainian extension scheme
• Are of Ukrainian nationality or Hong Kong BNO status/visa holder
• Have intermediate and above understanding of English (B1+)
• Can commit to 2-4 hours a month
• Comfortable with IT, training can be provided
• Board members can have experience of being on STEP as a participant, but it is not a requirement. We aim for there to be a mix of experience with STEP on the board.

​What you can expect from us

• Expenses: We will pay for any travel and other expenses related to costs incurred
• Equipment: We will provide any IT/ Digital Access equipment needed for the role.
• Induction training and materials will be provided as well as other training as requested by board members.  

Equality, Diversity and Inclusion

World Jewish Relief values equality, diversity and inclusion in our workplace and we encourage applications from candidates of all ethnicities, socio-economic backgrounds, genders, sex, sexual orientations, ages, disability, faiths (or non), marital status (or non), that meet the criteria set out for this role. We are striving to build a team reflective of the communities we work with.

This role is targeted for people with refugee or asylum-seeking backgrounds as experts by experience. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the role specification. We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.

You don’t need to be Jewish to volunteer with us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

To apply

Please upload your CV and a one-page cover letter that answers the following two questions: 

1. Why do you want to be a STEP EbE Advisory Board Member?

2. What skills can you contribute to the board?

Please note that your CV will only be used during the recruitment process to find out about your previous experience will not be assessed against any criteria.

It is an exciting and challenging time for the international development sector. Vision Action is seeking to appoint two new Trustees, one of whom will serve as Chair Designate, to bring experience, insight, and energy in support of our ambition to increase equitable access to basic eye care services in Ghana, Zambia, and Ethiopia (with plans to expand further).

Vision Action was born in 2022 out of the merger to two charities, Vision for a Nation, an award-winning charity founded by the philanthropist James Chen and operating in Rwanda which developed a unique model for providing basic eye care in under-resourced settings, and Vision Aid Overseas, founded in the 1980s to establish accessible vision centres across Africa.  To learn more about our work please visit our website at Vision Action. The role of the Board of Trustees is to oversee the direction and activities of the charity, including its policies and procedures, to ensure that they are consistently in accordance with the charitable purposes defined in the objects clause in its Constitution. The Board sets and monitors the strategic direction of the charity, although the implementation of strategy is achieved through the executive team.

Terms of service

For Vision Action the Trustees are Members who have been elected to serve on the Board. Vision Action’s constitution allows for up to 12 Trustees, who can serve a maximum of three consecutive terms of three years.  Vision Action is a company limited by guarantee and the Trustees are its legal directors. The Trustee role is voluntary but out of pocket expenses are paid.  Trustees are appointed by the Vision Action Board of Trustees annually at the Board meeting following the Annual General Meeting. The time commitment in being a trustee involves attendance at four Board meetings per year, one of which will be an all-day strategy session. Otherwise, Board meetings are usually half a day in the afternoon of a weekday with at least half the meetings online.  Papers are circulated for reading in advance. There may be other ad-hoc meetings or online events to discuss specific topics.

Main tasks

Charity Trustees have and must accept ultimate responsibility for directing the affairs of the charity and ensuring it is solvent, well-run and delivering the charitable outcomes for the benefit of the public for which it has been set up. Each Trustee will be expected to join one of the two sub-committees (Finance and Fundraising; and Programmes and Research). The Committees meet remotely at least four times per year, usually timed with or in advance of the board meetings. 

General Responsibilities

• Ensure that Vision Action complies with its governing document (i.e. its Constitution and Bylaws), charity law, and any other relevant legislation or regulations.
• Ensure that Vision Action pursues its objects as defined in its governing document.
• Ensure Vision Action applies its resources exclusively in pursuance of its objects, i.e. it must not spend money on activities which are not included in the objects, however worthwhile they may be.
• Contribute actively to the Board’s role in the formulation and review of strategy, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets.
• Ensure that all policies are implemented, monitored and reports are acted upon, (including the policies on Harassment and Misconduct, Safeguarding, Recruitment, Child Protection and Anti- Bribery).
• Appoint and support the Co-Chief Executive Officers and monitor their performance.

Additional Specific Responsibilities

In addition to the above, we are looking for a Trustee who can be the Chair Designate and assume the role of Chair in December 2025.

Person Specification

Essential Requirements

Each Trustee must demonstrate:

• A commitment to the mission and values of Vision Action.
• A commitment to Vision Action’s key organisational policies, including those on Harassment and Misconduct, Safeguarding, Whistleblowing, Recruitment, Child Protection, and Anti-Bribery.
• Good, independent judgement.
• Willingness to represent, advocate for, and support the work of the charity.

Desirable Experience

While not essential, experience in the following areas would be an advantage:

• Leadership or senior management experience in business, the third sector, or civil service.
• Understanding of the International Development or Global Health sectors.
• Fundraising, philanthropy, or partnership development.

1.  Terms of Service.

The Chair is appointed by the Board annually for a maximum of 3 consecutive terms. He/she will normally assume his/her appointment at the Board meeting following the AGM in November.

2.  Main Tasks:

• To lead the Board in ensuring it fulfils its responsibilities for the governance of Vision Action.
• To ensure the Trustees set and regularly review policy, overall strategy and objectives.
• To undertake a supportive role in achieving Vision Action’s funding target.
• To guide the Co-Chief Executives, to help achieve Vision Action’s objectives.
• To monitor approved strategies and business plans.

3.  Specific Duties relating to:

3.1 Ensuring the Board fulfils its responsibilities for the governance of Vision Action:

• To chair meetings of the Board, seeing that it functions effectively and carries out its duties.
• To ensure the Board works within the framework of law, Charity Commission guidelines and management best practice.
• To ensure that the policies of the Board are compliant with its charity objectives.
• To ensure the Trustees set overall strategy and policy objectives and regularly review them.
• In conjunction with the Treasurer, to ensure Vision Action’s financial dealings are prudently and systematically accounted for in compliance with legal requirements.
• Make recommendations on the composition of the Board, with a view to succession, and future Chair.
• To serve as an additional spokesman for, and promoter of Vision Action (Note: The Co-Chief Executives act as the primary spokespeople)

3.2 To ensure Trustees develop overall strategy and policy objectives and regularly review them:

• To incorporate the skills and experience of the trustees and the Co-Chief Executives’ team in the development of strategic objectives and planning processes.
• Identify with the Co-Chief Executives, clear objectives and key performance indicators

3.3 Helping the Co-Chief Executives achieve Vision Action’s mission:

• The Chair should always adopt an attitude of strategic overview and avoid becoming immersed in the day-to- day details of running Vision Action. Such matters are the responsibility of the Co-Chief Executives.
• To support and monitor the work of the Co-Chief Executives.
• To assist in the promotion of Vision Action to a wider audience of potential donors and beneficiaries.
• To undertake a supportive role in achieving Vision Action’s fundraising target.

3.4 Optimising the relationship between the Board, staff, volunteers and other stakeholders:

• In consultation with the Co-Chief Executives, to agree the annual calendar of Board meetings and major events involving Vision Action.
• To thank and encourage Vision Action volunteers, staff and other stakeholders as opportunities present themselves.
• To conduct the annual appraisal of the Co-Chief Executives and agree their annual objectives and performance measures.

We are New Wine

New Wine is a network of leaders and a family of churches, committed to seeing local churches thrive and communities transformed.

Our strategic priorities are:

• Equipping Leaders – Investing in current and emerging leaders through training, mentoring, gathering and practitioner-led ministry.
• Empowering Younger Generations – Investing in ministries that raise up children, youth, and young adults to know Jesus and lead with courage and conviction.
• Multiplying Churches – Supporting church plants, revitalisations, and pioneering expressions of church in diverse contexts.

Representing over 1,000 churches, 4,000 church leaders and 50,000 individuals, building networks, equipping leaders and empowering people to advance the Kingdom of God through the power of the Holy Spirit.

Jesus’ church is always facing challenges and opportunities, and it’s as true now, and for New Wine, as it’s ever been. At this time of tremendous opportunity, we are seeking a new Chair of Trustees to work with our Board and Leadership to oversee and steward our mission, people and strategic priorities.

Could you be that person?

We’re looking for an exceptional, Godly person as our next Chair who has:

• A vibrant faith in Jesus, evident in their life and leadership, who is actively engaged in a local church aligned with New Wine’s vision and values, and who is passionate about seeing the Kingdom of God advance in the power of the Holy Spirit.
• Proven governance experience, with an ability to bring wisdom, accountability, and spiritual discernment to lead the Board in fulfilling New Wine’s mission and values.
• A proven ability to bring strategic oversight and discernment, that will help shape and steward the New Wine’s vision and priorities in pursuit of its mission.
• Strong emotional intelligence, with an ability to lead collaboratively and build consensus to enable effective and unified decision-making.
• Exceptional relational and leadership abilities, with an ability to inspire, influence, and build effective working relationships across the Board and the wider New Wine network.

This is a time of amazing opportunity.

As the ‘quiet revival’ continues across our nation, New Wine’s mission of local churches changing nations feels more spiritually potent than ever. We are living in a time of exceptional opportunity for New Wine and we will need a Chair who can help us realise the full potential God has for us.

Could you be that person?

Closing date for expressions of interest is12pm GMT on Friday 21st November 2025.