Accounts payable officer jobs

An exceptional opportunity has arisen for a Finance Manager to join a very well-established animal welfare charity based in Solihull, with a second site in Wolverhampton. Working within a passionate and dedicated team, this role will suit an experienced finance professional with strong leadership skills and a determination to make a difference.

The organisation has been supporting dogs and the community for 133 years, employs eighty dedicated staff, and delivers vital services that improve the lives of dogs and humans alike. You’ll play a key role in guiding the charity’s financial strategy to ensure long-term sustainability.

Duties & Responsibilities

Lead and develop the finance team, ensuring effective management of budgets, forecasting, payroll, and statutory reporting.

Oversee financial governance and controls, ensuring compliance with charity and company legislation.

Provide strategic financial advice to the Executive Team and Trustees to support decision-making and risk management.

Manage the annual audit process and liaise with external auditors.

Oversee financial planning for bids, tenders, and funding applications, ensuring robust cost modelling and reporting.

What experience?

Ideally a fully qualified accountant (ACCA, CIMA, ACA, or) with proven experience in a finance role.

Experience managing finance within the charity, not-for-profit, or SME sector.

Strong leadership and communication skills with the ability to present financial information to non-financial stakeholders.

We are seeking a detail-oriented finance professional with strong ledger and reconciliation experience to join our Finance and Legacy Administration team as Finance Officer. You’ll play a key role in supporting the financial operations of the charity whilst working alongside the Finance Officer (Payables) and reporting to the Head of Finance and Administration. You’ll be liaising with staff across the charity, those in Head Office, the four Farms and their Visitor Centres, Field officers and the International Team.

Key Responsibilties: 

• Processing of Farm, Visitor Centre and Shop income 

• Processing and reconciling of fundraised income

• Co-ordination and control of stock at Visitor Centres and Head Office

• Sales ledger 

• Processing of international expenses journals from the circa 16 international projects the Charity funds 

• Assist in the preparation of monthly Management Accounts including accruals and prepayments 

• Ensure that the Fixed Asset Register is kept updated and reconciled 

• Assist in the preparation of Quarterly VAT returns 

• Working proactively with the Head of Finance and Administration, Finance Officer (Payables) and other key internal staff to achieve the overall goals of the Charity 

About you:

We’re looking for someone with substantial experience using finance software packages, strong skills in sales and nominal ledger management, and a solid understanding of double-entry bookkeeping. You’ll need excellent Excel and numeracy skills, strong attention to detail, and the ability to work under pressure and to deadlines. Ideally, you’ll be AAT qualified or part-qualified, with experience using Sage 200 or Microsoft Dynamics 365 Business Central, and familiarity with EPOS systems, charity VAT, and foreign currency transactions. A flexible, organised, and conscientious approach is essential, along with a genuine interest in the work and values of World Horse Welfare. 

Location:

The role is based in Norfolk and is currently a hybrid split of 2 days in our head office in Snetterton and 3 days at home. You may be required to attend events around the UK so the ability to travel occasionally is necessary. 

What we offer:

• Generous pension scheme and cash health plan
• Paid employee sickness absence scheme and compassionate leave
• Death in service benefit of 4x annual salary
• Minimum of 31 days holiday (including bank holidays and a Christmas shutdown)

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people. 

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking, and you will be expected to share these values.

A Finance Officer is required within our vital and growing community organisation to; manage financial systems, create and report on finance to the trustee board and stakeholders of the Loughborough Community Centre.

What you would do:

Oversight and day to day management of the organisational financial systems, including:

• Using Quick Books, spreadsheets to track expenses and company spending.
• Company payroll, tax and financial auditing.
• Keeping well-organised files and records of business financial activity.
• Archive of reports, receipts, and other financial evidence.
• Keeping financial databases up to date.
• Interacting with customers either on the phone or in person.
• Following up on business financial communications, billing, and ordering.
• Communicating with funders, suppliers and vendors.
• Company Invoicing.
• Using Quick Books, spreadsheets to track expenses and company spending.
• Collecting and inputting company data within the financial systems.
• Learning about the company's mission and available products/services.
• Assist with financial technical support.
• Acting as a personal assistant to the Director and/or board of LCC for financial matters.
• Giving feedback on finance efficiency and suggesting possible improvements.

The Mental Health Foundation is recruiting for a Financial Controller to support the Finance team based at our London office.

Deadline: 5pm Monday 10th November
Location: London
Salary: Starting salary £47,472 rising to £53,993, inclusive of £4,000 London weighting
Hours: Full-time (32 hours per week)
Contract type: This is a permanent role

This exciting role will lead on all aspects of the finance function, including managing a team of two, overseeing the production of year-end accounts in collaboration with internal stakeholders and auditors, and preparing monthly management accounts for reports to the Senior managers and trustees. Responsibilities also include stewardship of the Foundation’s liquid assets, leading the budgeting and forecasting processes, verifying monthly payroll prepared by HR, and ensuring the efficient operation of the purchase ledger function.

What does the role involve?

• Coordinate across the Foundation and help prepare the annual statutory accounts and all schedules for audit and be the lead liaison with the auditors.
• Prepare monthly financial reports and budgets for review by senior management, providing analysis and other measures of performance.
• Lead on improving processes and systems across all aspects of finance and liaising with the wider organisation to drive these forward.

What skills, knowledge and experience are we looking for?

• Up to date knowledge of charity financial legislation and best practice
• Innovative in the development of processes, procedures and information systems to support the work of the team and organisation
• Demonstrable successful accounting experience in a similar role, ideally within the charity sector

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on Monday 10 November and we are unable to accept late applications. Interviews are planned for 19th and/or 20th November and will take place online.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!

Vacancy Reference: BfN2026/45

Job Title: Finance Officer

Salary: £15.73 per hour

Number of Posts: 1

Type of Contract: Permanent

Start Date: ASAP Start

Hours of Work: 28 per week

Working Pattern: Can be flexible, Must work Monday and Thursday

Work Location: Remote

Responsible to: Finance Manager

Closing Date: Shortlisting will take place as applications are submitted with official closing date being 11/11/2025.

Proposed Interview Date: 12/11/2025 and 14/11/2025

Job Information: We are seeking a detail oriented and dedicated bookkeeper to join our finance team. The ideal candidate will have a solid background in bookkeeping, excellent organisational skills and a passion for making a difference in the community. In this role you will be responsible for maintaining accurate financial records, processing transactions and preparing financial reports. If you are looking to apply your financial expertise in a meaningful way , we invite you to join us in making a positive impact

NAPAC (the National Association for People Abused in Childhood) is entering an important period of growth. Our income sources are diversifying, our public profile is rising and our operations are becoming more complex. With new earned income streams, additional grant funding, VAT considerations and more detailed Board reporting, we are now strengthening our finance function to ensure accuracy, clarity and confidence in all financial matters.

We are therefore seeking a freelance finance professional to provide part-time, ongoing operational finance support. The role involves managing our monthly financial bookkeeping and reporting functions, working closely with our Chief Operating Officer and wider team. Our current provider will continue to handle payroll and year-end audit preparation, but we are moving our day-to-day finance support to this new model.

We are looking for a proactive, highly competent individual who can understand the way NAPAC works and provide accurate, timely and thoughtful financial support. This is a key role that underpins our success and gives confidence to the team, trustees, funders and external stakeholders.

Please download the full support brief for further details including how to apply. 

We seek a Finance Officer to join our small team. You will report to the Head of Finance to provide bookkeeping and accounting support for Global Dialogue and Global Dialogue Ventures Limited. You will use Xero and be responsible for many aspects of operational finance including maintaining accurate records in the organisation’s purchase and sales ledgers; processing accounts payable and receivable; bank and other reconciliations; supporting month, quarter and year-end closes; and resolving ad hoc queries. 

This role is part-time. We are open to negotiating a working pattern that works for the successful candidate and for Global Dialogue. 

 

Terms Permanent, 21-28 hours per week, subject to 12-week probationary period

Location Home-based. Must have right to work in UK.

Reporting Reports to the Head of Finance 

Remuneration This role has been benchmarked at a UK salary of £33,000 (pro rata for a part time position). Global Dialogue offers a range of benefits including 25 days’ annual leave plus public holidays (pro rata), a flexible working policy, and personal development leave. We contribute 6% to our employee’s workplace pension (on qualifying earnings).

 

More about Global Dialogue 

We currently host seven large networks and collaborations.  Internationally, these including Ariadne, the network of European funders for social change and human rights; the Funders Initiative for Civil Society (FICS) including narrative initiative The Hive; Hamrah, an initiative to strengthen the resilience and increase the impact of a cohort of Afghan civil society organisations in exile; and the International Education Funders Group (IEFG). 

We have five organizational commitments – when you work with Global Dialogue, you will find us to be Purposeful, Accountable, Respectful, Practical, and Equitable. These are not abstract values but active principles that guide how we work together, make decisions, and support the people, programmes, and movements we serve.

Job Description

Maintaining purchase ledger: 

• Review staff and consultant expense claims 

• Reconcile monthly credit card and Soldo statements

• Help prepare for bi-monthly pay runs by reviewing bill postings, ensuring they have received appropriate approvals 

• Setting up payments in bank accounts

• Manage the posting and reconciliation of Employee of Record invoices

 Maintaining sales ledger: 

• Post grant income to Salesforce and Xero, following up any missing paperwork and queries

• Manage monthly programme income and reporting reminders 

• Maintain Salesforce to ensure accuracy of data

 Bank: 

• Bank reconciliation for organisation’s GBP, EUR, USD bank accounts, for review by Head of Finance

• Paypal processing and reconciliations

• Support Head of Finance with FX transaction adjustments

 Reconciliations and journals: 

• Support Head of Finance with a variety of monthly and quarterly reconciliations, prepayments and accruals

• Help maintain the fixed asset register and support with monthly depreciation journals

• Help to prepare a variety of other monthly journals 

Finance systems, policy and training development: 

• Work with Head of Finance to keep finance policies and other documentation up to date

• Help draft new policies and guidance notes as required

• Provide Xero training for all new-starters and work with Head of Finance to keep training needs under review

• Act as a sounding board to programmes on finance queries and manage the Finance Team inbox

• Manage staff Soldo requests

Person Specification 

• A recognised accountancy qualification and/or qualified by experience in accounting 

• Able to demonstrate strong experience of Xero accounting software

• Good MS Office skills, especially Excel

• Track record of working to deadlines without close supervision and can ‘hit the ground running’

• Detail orientated

• Strong analytical and numerical skills, including the ability to sense check your own work

• Solid understanding of processes and a commitment to continual process improvement

• Good written and verbal communication skills, including the ability to explain finance to non-financial staff

• Able to manage a varied workload and to work flexibly in a small team

• Good interpersonal skills, supportive of other colleagues and with the ability to build effective working relationships

• Understands the importance of confidentiality

Desirable: 

• Commitment to personal progression development in the field of finance 

• Advanced Excel skills 

• Experience of training staff in the use of finance procedures and systems 

• Experience of voluntary sector or charity accounting is not essential but would be advantageous 

• Interest in human rights and social change 

 

Statement of Equal Opportunities   

We value, welcome and respect all the differences that make us who we are and recognise that the intersections of our identities enrich our community. This includes age, cultural background, disability and mental health, ethnicity and race, gender, gender identity and expression, sexual orientation, and social background. We also recognise that the interconnected nature of these social categorisations can lead to overlapping systems of discrimination. We have a robust Equality and Diversity Policy that is periodically reviewed, ensuring that candidates and employees are treated fairly.   

When talking to our team candidates can expect:    

• To be asked questions that are relevant to the role    

• All recruitment materials to be written in such a way that avoids direct and indirect discrimination, for example, without the use of gendered language   

• To be given a chance to ask questions ahead of the interview  

• To be given a clear understanding of what to expect in the interview  

• To be compensated if asked to undertake an exercise that requires significant input

• To be treated with kindness and respect in every stage of the recruitment process    

• Never to be asked irrelevant questions related to a protected characteristic   

• That reasonable adjustments will be offered and implemented at every stage of recruitment 

• Any concern or complaint raised to be taken seriously, investigated fully and managed in such a way that it would not negatively impact any recruitment decision.  

 

How to apply   

We use an online platform to manage our applications. Please follow the link to submit a CV and cover letter (not more than 2 pages) in English, detailing why you are interested in this role and how you meet the criteria set out in the person specification.

Shortlisted candidates will be invited to an initial online interview during the week commencing 24th November 2025.  

Thank you for your interest in working with Global Dialogue. We look forward to hearing from you.    

About the Role

We have an exciting opportunity to for an experienced Finance Operations Manager to join our team based at our Head Office in Abbots Leigh. This key role is responsible for ensuring the efficiency, accuracy and compliance of all day-to-day financial operations for both Freeways and Freeways Trust.

You’ll lead a small finance administration team, oversee financial processing and play a pivotal role in maintaining the integrity of our financial systems and controls.

As this role includes direct line management responsibilities, it requires the successful candidate to be based in the office for a minimum of 75% of their working time to provide effective leadership, mentoring and day-to-day support to the team. Ample free parking is available on site.

As part of our Finance Team, you will:

 

· ensure the integrity and accuracy of financial information across both organisations

· oversee accounts payable, accounts receivable and cashbook processes

· line manage and develop the finance administration team, fostering a collaborative, high-performing culture

· ensure accurate and timely processing of all transactions to support effective management reporting

· support the Finance Business Partner with the production of monthly management accounts and balance sheet reconciliations

· lead preparation for annual audits and ensure compliance with financial controls

· contribute to the continuous improvement of finance systems, processes and reporting

About You

You will be a part-qualified accountant (ACCA, CIMA, ACA or CIPFA) or have equivalent experience at a similar level. With a strong background in financial operations and systems, you’ll bring excellent leadership, communication and problem-solving skills. Experience within the charity or public sector is desirable.

You will also have:

· Proficiency in MS Office, especially Excel

· Experience with computerised accounting systems (e.g. Access Financials, Dimensions)

· A commitment to continuous improvement and high standards of financial governance

· The ability to work collaboratively with both finance and non-finance colleagues

Benefits in return, you will receive:

· 35 days annual leave entitlement (including public holidays) pro-rata

· Excellent induction and training

· Company sick pay

· Company pension scheme

· Life assurance cover

· Family friendly/work-life balance policies

· Free DBS check every 3 years

· Occupational health provision

· Access to our  Employee Assistance Programme

· Access to a range of discounts through the Blue Light Card scheme

 

About Us

Freeways is a charity which has been in operation since 1987 and employs approximately 300 staff. We run a number of residential (care) homes, supported living flats and community support across Bristol, Bath and North East Somerset, South Gloucestershire and North Somerset supporting adults with learning disabilities. Our Head Office in Abbots Leigh is co-located with a day centre and hydrotherapy pool. The aim of our services is to support people to become as independent as possible by helping them make choices, learn new skills and make links with their local community. 

We are an equal opportunities employer and welcome applications from all backgrounds. This role is subject to an Enhanced DBS and Adults Barred List check. 

Unfortunately Freeways is unable to sponsor employment of international workers.  You will be required to provide evidence of your right to work in the UK.

Are you a strategic thinker with a hands-on approach to finance? Do you want to use your skills to make a real difference in people’s lives?

The Organisation

Canopy is an award-winning, pioneering self-help housing organisation based in inner-city Leeds. We bring empty homes back into use, support homeless families, train volunteers in construction skills, and help diverse neighbourhoods thrive. We are a Charitable Community Benefit Society with a strong social mission and a collaborative, values-driven culture.

The Role

We are looking for a Finance Manager to lead our financial planning, reporting, and compliance, whilst supporting operational excellence. This is a key leadership role, working closely with the Chief Executive and Senior Management Team to ensure the smooth running of our internal infrastructure. 

Please visit our website for our full Job Description and Person Spec.

Key Responsibilities include:

Finance

• Lead all financial planning, budgeting, forecasting, payroll, and reporting activities.
• Oversee cash flow, accounting, and audit functions.
• Ensure compliance with financial regulations and internal controls, including bank and credit card reconciliations.
• Produce monthly expenditure reports to assist the Senior Management Team.
• Produce quarterly management accounts for Board and Lenders.
• Prepare the annual financial statements and oversee the audit process.
• Ensure financial and regulatory returns are submitted in a timely manner.
• Provide strategic financial insights to the Board, Chief Executive, and Senior Management Team, driving sound decision-making, procurement decisions, business planning, fundraising and value for money.
• Maintain accurate, up-to-date records of Canopy’s tenants’ rent accounts, preparing and issuing statements as required by the regulator.
• Establish and maintain working practices that would comply with the Regulator of Social Housing’s Economic Standards
• Ensure contractors, suppliers, petty cash accounts, and volunteer expenses are paid in a timely manner.

Administration & Operations

• Supervise the bookkeeper.
• Manage the IT Support Contractor, ensuring they maintain data integrity, security, and availability across the organization.

The Person

Essential Criteria

• Professional accounting qualification (e.g., ACCA, CIMA, ACA) or equivalent experience.
• Proven experience in financial management, including budgeting, forecasting, and reporting.
• Experience of managing audits and preparing statutory accounts.
• Experience of working in a senior administrative or operational role.
• Experience of managing or supervising staff and/or contractors.

What we offer:

• Flexible working arrangements and hybrid working
• Generous holiday entitlement, with the option to buy or sell leave
• A supportive, inclusive, and purpose-driven team
• The opportunity to be part of a unique and impactful organisation
• Casual dress in the office

Are you an experienced Finance Officer who loves what you do and has a passion for working in an organisation that’s truly making a difference?

If that sounds like you, we have an exciting new role of Finance Officer to join our team on a hybrid basis.

You’ll play a pivotal role in ensuring our charity finances run smoothly and efficiently. As a standout candidate, you’ll be great at paying attention to detail, especially in invoice and balance sheet reconciliation, and will have great Excel skills. You’ll also enjoy collaborating across the organisation, and your problem-solving sets you apart.

To be successful, you’ll bring prior experience in a similar role and familiarity with non-profit governance and operations.

If this sounds like you, we’d love to hear from you.

PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF.

Closing date: 13 November 2025 10am

Skills assessment: from the date you apply up to 17 November 2025

First stage interviews (Zoom):  18-19 November 2025

Second stage interviews (at our office in-person): 25 - 27 November 2025

Synchronicity Earth’s mission is clear: we blend passion and action to provide safe havens for endangered species, support communities living in harmony with nature, and turn conservation into a worldwide effort. By joining, you're not just taking part; you're weaving your own story into a future that's brighter and sustainable for all.

We understand that life sometimes takes unexpected turns, and we welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet. We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements.

Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.

Application and Recruitment Process

Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.

How to apply:

· Complete the application questions, upload your CV, and submit your application through Charity Job.

· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.

Guaranteed Interview Scheme

We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.

As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. The results of this assessment will be used to select candidates for the first-stage interview.

What if your expertise in purchase-to-pay processes could ensure every pound is spent efficiently, every supplier is paid on time, and every transaction strengthens our ability to end the devastation caused by dementia? As a Purchase to Pay Officer at Alzheimer's Society, you'll be critical to our ability to deliver a highly efficient, high-performing, data-led financial transactions service.

About the opportunity

As a Purchase to Pay Officer within our Finance & Assurance directorate, you'll own the end-to-end purchase-to-pay process that keeps our charity running. From procuring goods and services through to payment, you'll ensure smooth, controlled, and efficient operations while being the highly visible 'front door' of Accounts Payable for colleagues across the Society.

You'll oversee the complete P2P journey. Monitoring purchase requisitions, goods receipting, invoice processing, and payment runs, while proactively resolving issues and managing risks. As system owner for our purchase ledger and purchase ordering modules, you'll champion best practice, drive process improvements, and use data and metrics to motivate performance across the team. You'll also lead and develop our Accounts Assistants, building a high-performing team committed to continuous improvement and delivering a seamless, controlled experience for colleagues and suppliers alike.

About you:

You're an experienced finance professional with deep understanding of purchase-to-pay processes in large, complex organisations. You're passionate about using data to drive performance, and you thrive on building relationships that make financial processes work smoothly for everyone. You see efficiency and control not as constraints, but as enablers that allow the charity to focus on what matters most.

You'll have:

- Experience developing and motivating teams, particularly those early in their careers or undertaking professional qualifications, using a high challenge, high support approach.
- Deep understanding of end-to-end P2P processes and best practices in large organisations.
- Experience driving quality and performance improvement through data analysis, engaging multiple teams to achieve results.
- Strong communication and influencing skills, with proven ability to build effective cross-departmental relationships with budget holders and business partners.
- Experience maintaining accurate financial records and reports, identifying issues, and developing effective solutions.
- Proficiency in MS Office (particularly Excel) with strong ability to analyse, interpret and present data effectively.

What you’ll focus on:

- Leading and developing our Accounts Assistants, creating a culture of high challenge, high support, and continuous improvement.
- Overseeing end-to-end P2P processes, actively monitoring workflow, resolving issues, and managing supplier changes.
- Acting as system owner for purchase ledger and purchase ordering modules, championing best practice and ensuring seamless user experience.
- Preparing accurate payment runs and owning key P2P performance metrics, using data to drive improvements across the Society.
- Streamlining processes and strengthening controls, proactively identifying risks, inefficiencies, and solutions while ensuring compliance with policies and regulations, including maintaining accurate ledger reconciliations.

Are you ready to drive performance and partnership in purchase-to-pay that enables our teams to focus resources on ending the devastation of dementia? Can you bring both technical precision and collaborative energy to ensure every transaction supports our mission?

Important Dates

The deadline for applications is 23:59 on Sunday 2nd November.
Interviews will begin week commencing 10th November 2025 and will take place virtually.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

About Migrateful

Migrateful is an award-winning social enterprise and registered charity founded in 2017. Our mission is to support refugees and migrants facing barriers to employment and integration in the UK by offering training, paid work, and a supportive community.

Our chefs come from diverse backgrounds, often shaped by displacement, modern slavery, or gender-based violence. Through our programme, they train to lead cookery classes for the public and corporate groups, helping them build confidence, improve English skills, and gain meaningful work experience.

Since 2017, we’ve supported over 110 chefs to deliver 5,000+ classes to 55,000 participants—creating more than 30,000 hours of purposeful employment and community connection.

About the Role

The Operations Support Officer plays a vital role in ensuring the smooth running of Migrateful’s cookery classes and the overall effectiveness of our operations. 

You’ll play the important role of supporting Facilitators by creating practical guides, coordinating training and skills-sharing sessions, gathering feedback, and maintaining up-to-date documentation such as health and safety records. 

Alongside this, you’ll help manage other key areas of Operations like responding to customer and volunteer queries, coordinating volunteers for public and corporate classes, and supporting process improvements around our use of Salesforce.

A key deliverable of this role is overseeing our invoicing process. You’ll be responsible for bi-weekly checks to ensure timely and accurate payments to our cookery class hosts (Facilitators) and teachers (Chefs). You’ll also support improvements that help us better track the real cost of our classes.

Person specification

This role would suit a proactive, organised, collaborative individual who enjoys variety in their work. You’ll need to be confident using systems, have a keen eye for detail, and take satisfaction in improving processes.

Essential

• Experience working in an operations, administrative or coordination role 
• Good attention to detail particularly in handling data, documents and financial information
• Confident engaging with a wide range of people from staff, freelancers and customers
• Ability to work independently and proactively, using initiative to troubleshoot and resolve issues
• Confident user of IT systems, particularly Google Workspace and CRM software (e.g., Salesforce)
• Willingness to undertake reasonable responsibilities beyond the scope of the job description

Desirable

• Experience creating, updating, and maintaining user guides and training materials
• ​Willingness to provide occasional out-of-hours support
• Knowledge of food safety and hygiene procedures, or possession of a relevant qualification (e.g. Level 2 Food Hygiene)
   

Key Responsibilities

Invoicing

• Perform bi-weekly invoice checks and capture these on Salesforce
• ​Support the continuous improvement of invoicing systems 

Support Cookery Class Hosts (Facilitators) 

• Coordinate the periodic recruitment and onboarding of new Facilitators
• Update and improve Facilitator user guides and training materials
• Maintain regular communication with Facilitators, including announcements and process updates
• Carry out in-class observations and provide constructive feedback to Facilitators
• Provide out-of-hours remote support for Facilitator
• ​Share and implement improvements based on Facilitator feedback and survey results

Volunteer Coordination

• Respond to volunteer queries and troubleshoot the Volunteer Portal
• ​Ensure adequate volunteer coverage for all cookery classes
• Create supporting material to enhance the experience of volunteers in classes

General Operations Administration

• Maintain up-to-date operational records (e.g. DBS checks, risk assessments, food hygiene certificates)
• Complete ad hoc administrative tasks (e.g. equipment inventories, printing and laminating recipes)
• ​Support the implementation of operational policies across venues and staff

Cover and Additional Support

• Provide occasional out of-hours support to facilitators
• ​Willing to support the Operations team during periods of annual leave to ensure continuity of work

Systems and Process Improvement

• Contribute to the improvement of internal systems and processes, including support for Salesforce streamlining
• Office based admin e.g. purchasing office supplies, tracking equipment
• Support onboarding and off boarding of staff members

This is a hybrid role that requires you to work from our HQ office in Farringdon, London four days a week. Please note that you may be required to attend classes or other events outside your usual working hours. In these instances, you will be given advance notice and can claim time off in lieu (TOIL) during the week.