Activities volunteer roles

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Volunteer positions currently available in Oldham

Hospital Visitor Volunteer

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.  The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake. 

As a hospital volunteer, you might:

• hold drop-in sessions
• attend events and ward meetings at local facilities
• share information
• assist people to request advocacy support by completing a form online or calling our contact centre

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”. 

The Vacancy

We are excited to announce that we are looking to appoint a new Clinical Trustee to our well-established Board. 

This vacancy has arisen as one of our existing Clinical Trustees has reached the end of their tenure and now we are seeking the ideal candidate to fill this position.

As a Clinical Trustee you will be required to provide expert guidance to our Board and will act as support to our Director of Care. You will often be required to act a sounding-board for the Julia’s House Team in matters impacting our Clinical Care and Team.

You will work alongside our other Clinical Trustees in respect of Clinical Governance providing input and advice around Clinical matters.

You’ll also build a strong relationship with the rest of the Trustee Board and Senior Leadership Team at Julia’s House.  

Qualifications/Experience:

Proven experience of working within a palliative care environment, ideally at a Senior level.  

Children’s palliative care not essential but advantageous if you have it.  

Application of sound judgement and collaboration with others is key to the success of this role.

Terms of office

• Trustees are appointed for a three-year term of office, renewal for one further term to a maximum of six years.
• This is a voluntary position, but reasonable expenses are reimbursed.

Time commitment

• Attending four Board meetings annually, typically scheduled in the evening.
• Attending four Clinical Governance meetings a year, typically scheduled in the evening.
• Attending annual strategy and training days.

Our trustees play a vital role in making sure that Julia’s House achieves its core purpose. They oversee the overall management and administration of the charity, ensure that the charity has a clear strategy and that our work and goals are in line with our vision.  So, if you have the skills and experience we need we'd love to hear from you.

Background to the role:

Keep Active is a volunteer-delivered project at The Creighton Centre, which aims to provide support to older people (60+) who have had a fall, stroke or other illness.  We work in partnership with the NHS Community Rehabilitation Service across Hammersmith & Fulham. As a Keep Active Volunteer you would visit an older person (the average age is 84) once a week for up to nine weeks to help them with improving mobility indoors with exercises, or outdoors with walks in their community. This project aims to empower people to get back to independence, access community once more and reduce risks of future falls and hospital re-admittance.

Availability/commitment:

· To live in or near Hammersmith and Fulham, or travel regularly through

· To be able to spare 1-2 hours a week, preferably during working hours

Role of the Keep Active Volunteer:

· To attend an initial one-off training session [with Volunteer Coordinator and therapists from NHS rehabilitation teams].

· To visit an older person’s home once a week for up to 9 weeks to supervise and motivate them to continue practicing their exercise and walking goals, as prescribed by NHS rehabilitation teams.

· Support might include:

- A walk around their local community possibly going to the park or visiting shops.

- Encouraging them to complete a prescribed gentle exercise program.

- Keeping an older and sometimes isolated person company.

- Visiting someone in their homes to help them reach their exercise goals.

NB: Please note that this is a volunteer role and you will not be expected to provide any physical support. This is a motivational role only.

We will provide:

· Induction training and NHS Community Rehabilitation led training (weekday training).

· Regular contact and support from the project staff.

· Occasional social events for volunteers

· Occasional training opportunities for volunteers

· A reference after 3-6 months of volunteering with us

· An enhanced DBS check

· Reimbursement of travel expenses incurred during your volunteering

Skills needed:

· Good listening and communication skills and a good level of spoken English.

· Empathy and a kind and patience approach.

· Enthusiasm and commitment.

· A friendly personality.

· The desire to make a positive difference to someone’s health and wellbeing

· Ability to cope with clients who are unwell.

· A positive attitude towards empowering and improving the lives of older people

· An understanding of and commitment to our policies (including: Confidentiality, Safeguarding and Equal Opportunities)

Accountable to:

Keep Active Coordinator

Bring your professional skills, passion and enthusiasm for vocational education and belief in the positive impact of education on raising aspirations and providing a base for future success in careers and higher education.

Applications close: 9 a.m. Monday 15th September 2025

Location: Hybrid/Southend, Purfleet and Basildon

Time commitment: 2 – 3 hours per month

About South Essex College

South Essex College is the largest and most diverse vocational curriculum provider across Essex, offering a range of courses from entry-level to honour degrees, and providing bespoke training hand-in-hand with employers in state-of-the-art facilities.

South Essex is a vibrant and ambitious region with the ability to create jobs, attract new industry and cultivate entrepreneurs and investment. As a result of both the pandemic and the need for economic recovery, there has never been a greater need for skilled professionals and retraining in our region, and the College is a key partner in rebuilding the local economy.

In an ever-changing educational landscape, the College occupies a unique space. Located within the Unitary Authorities of Thurrock and Southend and the Local Authority (Essex County Council) in Basildon, the College aims to meet the aspirations and ambitions of each of the Unitary and Local Authority Partners by contributing to their regeneration plans and helping to meet the skills needs of its local communities.

Its aim is to provide young people and adults with the professional and technical skills they require to meet the skills needed of local and regional employers, so that they can gain quality employment and, in turn, improve the local and regional economy.

About the roles

Governors make an invaluable contribution to the development of excellence in colleges. As a member of the governing board, governors set the mission and strategic direction of the College and scrutinise its performance. Governors are volunteers.

Becoming a governor provides many opportunities to contribute to your local community and is an excellent way of developing strategic leadership skills.

Who we are looking for

The College sits in a strong and enviable position to build on its existing solid foundations and move forward, looking to the future to successfully develop and grow. It has high ambitions to continue providing a responsive level of education to its students and to develop and strengthen its activities in alignment with the local economy.

It is in this context that the College is now seeking to appoint new Governors to join the Board and associated Committees with an understanding of the FE sector landscape and a background in:

• Organisational Development
• Education Technology/Digital Transformation
• Marketing
• Education (FE experience)

You will bring senior leadership experience and a portfolio of expertise from your sector to support, challenge, and hold the executive team accountable in all matters concerning the college and its associated business cycle.

More importantly, you will hold a passion and enthusiasm for vocational education and the impact that the sector has on the lives of our students in raising aspirations and providing a base for future success in careers and higher education.

Peridot Partners and South Essex College are committed to safeguarding and promoting the welfare of children and young people, and our client expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references before any final offer can be made.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for these roles close at 9 a.m. Monday 15th September 2025.

Could you help shape Mind in Kingston’s future and support more people with mental health needs?

We’re a passionate, independent local charity working across the Royal Borough of Kingston, affiliated with national Mind. Our vision? A world where everyone experiencing a mental health problem receives the support and respect they deserve — and we won’t stop until that happens.

We’re now looking for new Trustees to help lead us forward. We’re looking for people who can:

•  Think strategically and creatively
•  Lead the organisation towards fully achieving its commitment and ambition
•  Scrutinise the impact we’re having
•  Communicate clearly and sensitively in large group discussions
•  Use independent judgement to make decisions on behalf of the organisation
•  Be committed to our mission, vision and values.

Role Highlights:

•  Time Commitment: 4–8 hours per month (meetings held online)
•  Voluntary role with expenses paid
•  Trustees receive: Induction, training, expenses, and skill-building opportunities.

About Us

Age UK London is a charity that campaigns for an age-friendly London. We have been working to promote the interests of older Londoners for over 20 years and support the network of London Age UK’s and other older people’s organisations across all 33 boroughs.

Our CEO, Abigail Wood, joined us in 2020 and under her leadership Age UK London has gone through a significant period of consolidation and transformational change, streamlining activities and organisational structure, whilst maximising our impact.

Background to the role

A highly successful recent strategy day highlighted that the staff and trustees are closely aligned and have a strong sense of being part of one team, all pulling in one direction. We want to build on that by welcoming new Board members with key skills and expertise to enhance and further sharpen our work.

The Age UK London board currently comprises seven trustees, one of whose term will finish at our AGM in the autumn. Our chair, Tony Burch, took on the role in December 2024, having been a trustee since 2018. Our former chair, Imogen Clark, left having stayed on as a trustee until our CEO had returned from maternity leave in February of this year, and two other trustees resigned earlier this year for personal reasons.

We are a friendly, committed and effective board, and we foster a productive relationship with the Age UK London CEO and her team. We are passionate about campaigning to improve the lives of older Londoners.

We’re now keen to welcome someone who brings skills and experience in campaigning, public affairs and policy. Given that this is the key focus of our work, it’s important that our Board is replete with a deep understanding of the challenges as well as the possibilities for influence and change. 

If you feel you are the right person to join our board, we would be delighted to hear from you!

Main Responsibilities

• To be aware of and accept the responsibilities of a charity trustee and director of a charitable company.
• To ensure equality, diversity and inclusion is promoted and sustained through all aspects of Age UK London’s work and relationships.
• To represent the board as necessary, on internal disciplinary and complaint panels or other panels, and on external bodies by agreement.
• To act properly at all times, declaring any conflict of interests or perceived conflict of interests which may have a bearing on their role as a trustee.
• To act in good faith with due care and diligence for the best interests of Age UK London and working within the charity’s vision, mission and values.
• To attend and actively participate in board meetings, contributing own opinions and ensuring that papers are read in preparation for meetings.
• To undertake training and attend induction.
• To respect the confidentiality of matters discussed at board and any other meetings set up by the board.
• To evaluate the performance of the board in relation to the agreed objectives.
• To engage with the wider work of Age UK London and its network.
• Willingness to commit to a minimum of two years in the role.

In addition to the above duties, each trustee should use any specific skills, knowledge or experience they may have to help the board of trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, and providing advice and guidance on new initiatives or other issues in which the trustee has special expertise.

Person Specification

Among your key attributes, we are looking to secure experience at a senior level of public affairs, including how organisations can engage with Government and influence policy through a combination of lobbying and public campaigning, as well as:

• Ability to understand and accept the duties and liabilities of a Trustee and how they  differ from operational management
• Empathy with the vision, mission and values of the charity
• Willingness and ability to devote the necessary time and effort
• Ability to think and apply knowledge strategically
• Ability to analyse and evaluate management information and any other evidence
• Ability to communicate clearly and sensitively and to participate in discussions
• Ability to work effectively in group situations
•  Ability to constructively challenge and ask questions in an appropriate manner
• Ability to manage difficult/challenging situations
• Ability to maintain confidentiality on confidential and sensitive information
• Ability to manage boundaries and conflicts of interest appropriately

Our commitment to diversity

We value equity, diversity and inclusion. We value and respect all the differences that make us who we are, including age, cultural background, ethnicity and race, disability and mental health, neurodiversity, gender, gender identity and expression, sexual orientation, social background and lived experience.

We believe that effective leadership and good decision-making is enabled through a diverse board membership, a culture of listening to, and acting on, diverse perspectives and, having board behaviours that embody respect, openness and constructive challenge. We are seeking to increase the diversity of our broad and warmly welcome qualified candidates who bring new perspectives.

How to apply

Eastside People is supporting Age UK London in the recruitment of these roles. Please click here to apply by submitting your CV and a cover letter both in Word doc format.

Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following: 

• Why are you interested in a Trustee role at Age UK London 
• Having read the information pack, what relevant experience and skills do you feel you would bring to this role? This might come from paid work, study, community or voluntary work or other experience.

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.

The closing date for applications is 15 September. Shortlisting interviews will take place shortly after and shortlisted candidates will have an interview with Age UK London during the week beginning 22 September.

The International Council of Museums in the United Kingdom (ICOM UK) is seeking a new trustee with strong financial acumen and a passion for the museums and heritage sector and working internationally to be the Finance Lead on our Board. This is a strategic finance role to support the Strategic Director and advise the Board of Trustees in respect of the conduct of the charity’s financial affairs.  

The role requires experience and skills in financial planning and management, preferably in a charity and/or company, along with the ability to understand and communicate the impact of decisions on the organisation’s finances. 

We welcome applications from professionals with the skills, knowledge and lived experience that will strengthen and diversify our Board. 

 For further details on the roles and ICOM UK, you can view our Finance Lead Trustee Recruitment  Pack. 

Are you passionate about communities and the voluntary sector? Do you want to use your skills, experience or lived insight to help strengthen and support Hampshire’s VCSE (Voluntary, Community and Social Enterprise) sector? If so, we’d love to hear from you.

Action Hampshire is currently recruiting new trustees to join our engaged and committed Board. This is an exciting opportunity to help guide the strategic direction of a well-respected organisation that works at the heart of community support across Hampshire.

We’re proud to be two years into delivering an ambitious 3-year strategy focused on:

• Building a sustainable future
• Strengthening our identity and voice
• Fostering a supportive, inclusive workplace
• Becoming more digitally smart and connected

As a Trustee, you’ll play a vital role in helping us achieve these goals and ensuring we stay true to our mission and values.

Whether you’re an experienced Trustee or completely new to the role, what matters most to us is your enthusiasm, curiosity, and commitment to supporting communities. We’re particularly keen to hear from people with a range of experiences and backgrounds—including younger people, people from minoritised groups, and those with lived experience of the challenges our communities face.

You don’t need to know everything from day one—we’ll support you with an induction, ongoing learning, and a friendly, collaborative Board environment.

Our number one requirement is simply a commitment to Action Hampshire’s mission and values. But we would also like you to have the following:

• A willingness to devote the necessary time and effort planning how the charity will deliver its charitable purpose
• Good, independent judgement
• An ability to think creatively
• A willingness to speak your mind, but listen to the views of others
• An understanding and acceptance of the legal duties, responsibilities and liabilities of being a Trustee (we can help you to understand that better – just ask us)
• An ability to work effectively as a member of a team
• A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership

borGO

borGO is a platform that promotes the authentic villages of Abruzzo through sustainable experiences, local culture, and community engagement.

borGO tackles the social and environmental problems facing small villages in Abruzzo, such as depopulation, loss of local culture, and lack of job opportunities. Many young people leave these areas, and traditional knowledge and ways of living risk disappearing. At the same time, mass tourism often damages the environment and doesn’t benefit local communities. borGO offers a different approach by promoting slow and sustainable tourism, supporting local businesses, and helping people discover the unique culture, nature, and stories of these villages.

borGO is a digital platform that connects travelers, volunteers, and locals to create authentic, sustainable experiences in the villages of Abruzzo. It offers curated activities—like local workshops, cultural events, and eco-tourism—that support small businesses, preserve traditions, and involve the community directly. By combining storytelling, design, and technology, borGO makes it easy to discover hidden places while generating real social and environmental impact for the people who live there.

By joining borGO as a volunteer, you’ll engage directly with one of the most pressing challenges facing small communities in Italy today: isolation, depopulation, and the loss of cultural identity.

Through your contribution, you’ll not only help us bring new life to these villages—you’ll also have the chance to develop your skills, apply your knowledge in a real-world setting, and be part of something meaningful.

borGO invites you to bring the world to places that have long been forgotten by it. Your ideas, creativity, and time can open doors, create connections, and make a real difference, just by choosing to volunteer with us.

Business Strategy & Development Volunteer

Volunteer Role Description (remote, unpaid)

What You’ll Do

We’re looking for a motivated and strategic-minded Business Strategy & Development Volunteer to help us shape the future of borGO. You’ll support us in defining and refining our business model, identifying growth opportunities (especially in B2B and B2C contexts), and improving how we present our value proposition. From analyzing the market to structuring our offers and pricing, your insights will help us build a more solid, scalable, and impactful social startup.

About borGO

borGO is a new social impact startup based in Italy with a clear purpose: to bring life back into small villages through community-based tourism, cultural heritage, and local empowerment. We’re creating a platform that connects people—travelers, locals, and volunteers—and we’re doing it from scratch, with passion and care. If you’re excited by the idea of using business as a tool for social and environmental change, this is the place for you.

What We’re Looking For

• Experience with market research and business model development
• Ability to support the definition of value propositions and impact narratives
• Confidence working on growth strategies, especially in B2B, B2C and public sector settings
• Ability to help structure offers and pricing models for different audiences
• Good written and spoken English; knowledge of Italian is a plus Strong analytical mindset, problem-solving skills, and a proactive attitude

Nice to Have

-Familiarity with the world of startups, social enterprises, or tourism -Interest in place-making, local development, or sustainability

• Desire to work closely with a small team and contribute to long-term impact
• A chance to shape the foundations of a growing project, with full creative input

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

1-2 months

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones

· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.

· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly

· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.

· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed

· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.

· Build relationships with regional and central office staff to ensure an effective flow of information.

· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office

· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions

· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.

· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area

· Use your skills, knowledge, and life experience to benefit others.

· Support from your local SSAFA branch and the wider SSAFA community

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.

· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.

· Support from the Chair of the branch

· Access to the Welfare Team and Volunteer Support Team based at our central office.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin

· Good written and spoken English.

· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.

· Ability to send and receive emails – you will receive your own SSAFA email address.

· Ability to coordinate a team of people volunteering.

· Willingness to use our on-line case management system (this is covered in the training course)

· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc

· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.

· Ability to maintain confidentiality and keep information safely.

· Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

We are looking for a Trustee who brings experience and insight in one or more of the following areas:

1. Leadership in the education sector, including schools, FE/HE institutions or youth services

2. Knowledge of arts-based pedagogy and creative learning methodologies

3. Experience with education and culture policy, or involvement in cultural learning partnerships.

This Trustee will also serve as our Board Safeguarding Lead, helping to ensure that our work with young people and vulnerable groups is safe, inclusive and aligned with best practice.

We are looking for a Program Coordinator for our Adult Education Program based in Ioannina, for a minimum commitment of 6 months.

In this role, you’ll be coordinating the implementation of language classes and associated tasks at two refugee camps: Katsikas and Agia Eleni.

The majority of the students are from Syria, Afghanistan, and Iraq. The sites have two to four English classes each day, which are differentiated by English ability from A0 to A2. 

Role description

You will…

• Coordinate and manage daily operations of the adult education program
• Develop the program in coordination with the Programs Manager
• Assess impact and effectiveness against program objectives
• Ensure that teachers are equipped with the necessary knowledge to complete their administrative tasks to a high standard and in a timely fashion
• Conduct regular class observations, providing teachers with quality feedback on their teaching
• Provide new teachers with key insights into language teaching in the refugee context
• Ensure inductions to and exits from the education team are smooth and effective, including successful handover of classes between teachers
• Liaise and collaborate with relevant local and national authorities and stakeholders and represent Second Tree in relevant external meetings
• Capture and compile monitoring, evaluation and learning (MEL) reports in line with program deadlines
• Ensure overall management of the program, guaranteeing quality and relevance

Skills 

You have…

• University Degree in Education/Teaching
• Certificate in English language teaching (TEFL/TESOL/CELTA or equivalent)
• Experience in developing and delivering teacher training

You are able to…

• Oversee the daily activities of the adult education team
• Ensure that teachers’ needs are met and that they in turn meet the requirements of their roles
• Be accountable and efficient, making sure that tasks that you take up are completed in the agreed timeframe
• Be honest and transparent, being able to give and receive feedback in the most straightforward way
• Have a strong sense of humor, being able to make fun of yourself is key
• Care for people, the interests of the people we work with should always be your first concern
• Instil the values above in the people that work with you
• Communicate in English at a C2 level, both written and orally
• Manage individuals effectively to create a positive team environment in which shared problem solving is encouraged
• Prioritise and delegate tasks effectively, ensuring all deadlines are met
• Manage a wide-ranging workload

Knowledge 

You understand and possess knowledge of…

• Education in emergencies concepts
• The refugee crisis and its impact and trajectory
• The needs of refugee students and can adapt content, programming and best practices to meet these needs
• The Common European Framework of Reference for Languages and how to develop syllabi in line with it
• Assessment and evaluation procedures, and how to prepare students for language proficiency test
• Adult refugee projects and opportunities for further learning and employment
• Research on adult learning strategies and pedagogies, especially for illiterate or semi-literate adults
• ESL/EFL lesson planning procedures
• ESL/EFL methodologies, theories and techniques
• Your own personal leadership skills/profile and how to effectively manage a team

We offer

• Accommodation in a shared house.
• Transportation to/from work.
• After completion of a three month trial, if you commit long-term, small monthly expenses refund.

In certain periods of the year, demand is extremely high, and the volunteer houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the volunteer houses are full, this would allow us to offer a volunteering opportunity to someone that cannot afford to pay rent.

NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.

How to apply:

Please send the following to Giovanni Fontana at: volunteers @ secondtree . org

1. Your CV

2. Your cover letter

3. Copy of your qualifications (If applicable)

In your mail, please:

1. Put “Adult Education Coordinator” as the subject line

2. Specify the dates you would be available to volunteer (starting date and length)

3. At the end of the email, copy-paste the link of the ad you are responding to

If the application includes all of these we will get back to you in a maximum of 48hs.

The Bromley Experts by Experience Secretary will play a vital role, working with the Chief Executive Officer (CEO) and Chair of Trustees. You will help the Trustee Board carry out their duties in an efficient manner, ensuring all governance documents and procedures are followed. The Secretary will ensure the smooth and efficient running of accessible trustee board meetings and will be the Trustee responsible for leading preparation, administration, and delivery of the AGM.

The Secretary will ensure the trustees recognise and complete relevant actions related to their decisions, and that all decisions made by the trustees comply with the relevant legislative and regulatory requirements the charity is subject to, are in accordance with Bromley Experts by Experience’s governing documents, reflect the aims of the charity, and continue to provide benefit to our members, beneficiaries and local Deaf and Disabled people.

Working closely with the Chief Executive Officer (CEO) and Chair of Trustees, the Secretary will ensure the charity meets all its regulatory requirements, has strong governance and foundations to enable Bromley Experts by Experience to achieve as much as we can in future.

IMPORTANT: As a Deaf and Disabled People’s Organisation, our governing articles require that our staff, trustees and volunteers bring with them lived experience of disability (self-identified or otherwise). See how we define this below.

Responsibilities of the Secretary:

• Prepare agendas in consultation with the Chair and CEO.
• Ensure arrangements for meetings are met including hybrid arrangements and access requirements of attendees.
• Receive agenda items from other Trustees and circulate agendas and any supporting papers in good time.
• Check that quorum is present at each meeting (including hybrid attendance)
• Minute meetings, circulate draft minutes and action points to Board members.
• Ensure the Chair signs (electronic or wet) minutes once approved.
• Check Trustees have carried out action(s) agreed.
• Circulate agendas and minutes of the annual general meeting (AGM) and any special or extraordinary general meetings.
• Ensure up-to-date records are kept of Trustee Board membership.
• Ensure the board fulfils their duties and responsibilities for effective charity governance in line with Bromley Experts by Experience’s policies and the requirements of the Charity Commission for England and Wales.

• Ensure X by X Bromley activities benefit its members and beneficiaries.
• Support and advocate for X by X Bromley’s mission, vision and values.

What we ask of you:

• The Secretary should expect to serve for a minimum of 12 months.
• The Secretary is required to attend scheduled meetings with some ad hoc meetings where necessary.
• It is anticipated that the time commitment will be an approximate average 2.5 hours per week. This will mainly comprise of:
  • Board meeting attendance (plus preparation and minutes) every 8 weeks.
  • AGM attendance (plus preparation and minutes)
  • Supporting our annual Disability Pride event.
  • Occasional scheduled meetings with senior staff and/or Chair.
• As we are a very small charity, there could be occasions when extra time will be required (e.g. during the planning of new projects or dealing with any particular difficulties that arise), or where additional support would be appreciated (e.g. attending events, meeting members at project days).

Key Skills and Qualities:

• Lived Experience of disability (can be self-identified)
• A belief that Disabled people can and should be actively welcomed and included in our communities. An understanding that it is barriers in society that make that harder. This is called the Social Model of Disability.
• Strong organisational skills.
• Experience of how Trustee Boards operate and of effective charity governance
• An understanding of how to make meetings accessible.
• Experience of minute-taking and strong record keeping skills.
• Accuracy and efficiency with an eye for detail.
• Good interpersonal and communication skills, communicating in a way that is accessible to you.
• Possess and demonstrate integrity, objectivity, accountability, and honesty.
• An effective team worker, contributing an independent perspective.
• Understanding of the legal duties, responsibilities and liabilities of trusteeship, the Secretary role, and the financial aspects of running a charity.
• A genuine interest in local communities and people.
• Commitment to Bromley Experts by Experience’s aims, objectives and values.

The Secretary must be legally eligible to stand as a registered Company Director and Charity Trustee. Having had previous experience as a trustee of a voluntary organisation is an advantage.

The Secretary will require a DBS Check to be completed.

The role in a nutshell: 

Lead volunteers help to keep Age UK charity shops running like clockwork and are an essential part of our retail division. Our charity shops raise vital funds, which aid and support a wide range of services which Age UK delivers. If you have some free time available and have a passion for retail management, we can help you find a new sense of purpose in your life. 

What will you be doing? 

As this is such a key role, the task list for this role is understandably lengthy.
Key activities include but are not limited to the following:
•To assist in the security of the shop and its stock, and bank takings when required. Opening the shop or securing the shop at close of business when required. 
•Ensure cash handling processes and procedures are adhered to and exchanges and refunds actioned promptly. 
•Ensure Health & Safety regulations are understood and complied with; Alcumus (incident reporting and health & safety check recording system) understood and completed.
•Ensure compliance with all organisational policies and procedures.
•Always deliver great customer service.
•Support other volunteers, ensuring gift aid is captured on both donations and sales.
•Provide training and support on the till to other volunteers as required. 
•General retail duties - again not limited to but including- accepting donations (stock or cash), promote gift aid, operate till, take phone calls and deal with enquiries, keeping the shop clean and tidy, pricing, displaying and sale of donated goods and merchandise.  Deal with refunds and customer complaints.
•Live Age UK’s values; follow our code of conduct and our Diversity; Equity and Inclusion policy. 

How would you be supported in this role? 

When you become part of our team, you will receive a mixture of e-learning and ‘on the job practical training,’ to get you started. As you progress in the role, you will receive refresher training and ongoing support. We will also reimburse ‘role-related expenses’ and provide further opportunity to shape the volunteering that you do. To be a Lead Volunteer we do have a specific training plan we would need you to complete. 

Why do we need volunteers in this role? 

Lead volunteers have an important part to play in the ongoing success of our retail division, as they help us raise funds though our shops, to reach and support more older people. Occasionally we find ourselves in a position where no paid staff are available to open the shop which disappoints customers and donors alike; and decreases the funds we can raise to support people in later life. Lead volunteers give an additional layer of flexibility to help us keep our doors open. 

Additional information: 

We offer a wide variety of flexible shifts for volunteers, to fit around your personal circumstances. However for this role there will be times when we do make a specific ask of you. 

What skills, interests or experience might be helpful in this role? 

We welcome applications from people with a wide range of skills and experiences. For this role, previous experience of working in retail would be a real advantage; and you would need to show commitment and regular attendance to ensure you are fully up to speed with our policy and procedures; and what’s going on in the shop. If you are looking for a career in retail and looking to gain some crucial experience this could be the ideal role for you-equally if you are retired but keen to keep your hand in; we could really benefit from your experience! Therefore, if you are a team player and open to learning whilst following Age UKs policies, you will be an excellent addition to our ever-growing team of amazing volunteers. Our shop teams are stronger when they are inclusive and representative of their communities, so we will do our absolute best to find a role that works for you.