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Lewisham Refugee and Migrant Network, Multiple Locations (On-site)
Unpaid role, expenses paid
Posted 1 day ago Apply Now
Closing in 2 days
The MS Society, Dundee (On-site)
Unpaid role, expenses not paid
Posted 1 month ago
Closing in 2 days
The MS Society, Aberdeen (On-site)
Unpaid role, expenses not paid
Posted 1 month ago
Page 33 of 89
Greenwich, Greater London (On-site)
London, Greater London
Unpaid role, expenses paid
Voluntary

Using Anonymous Recruitment

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Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Who are LRMN? 

We offer refugees, asylum seekers and other migrants a specialist and holistic service. We advocate for people’s rights, campaign for wider change, meet their basic needs and help  them improve their wellbeing. 

Why do we need you? 

Advocacy volunteers are an essential part of our team, making sure that clients are able to access the right service. You will deal with initial client enquiries (in person, over the phone or  by email), assess what support clients need and help them access the right service for them.  This might be with us, a partner or another external service. 

Our admin team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services. 

Our admin team are the first people that clients will talk to so it is essential that we offer a safe, welcoming and non-judgemental space and give them the right information about the  services we offer. Given the demand that we face, volunteers help us do that. 
 

What activities will you be involved in?  

As an Advocacy Volunteer, you will work alongside staff and fellow volunteers to provide practical support, advocacy, and guidance to individuals accessing our services. Your role is essential in helping service users navigate various systems, simple applications, access key entitlements, and receive the support they need to improve their circumstances.Your key responsibilities will include:

  • Client Support:

    • Assist clients in completing applications for:

      • Free bus transportation

      • Oyster cards (60+ and 65+)

      • National Insurance Number (NIN)

      • Nursery, school, and college admissions/registrations
         

  • Signposting and Referrals:

    • Ensure service users who cannot access our services are signposted or referred to appropriate external organizations.
       

  • Information and Guidance:

    • Help clients and referrers understand the services we offer and how to access them effectively.

  • Administrative Support:

    • Undertake various administrative tasks as identified by the team.

  • Expanded Duties (as experience grows):

    • Assist with additional basic applications not listed above.

    • Support clients with simple letter writing and documentation.

    • Take on other relevant duties as needed.  

Location & Schedule:

  • This role is based in our Deptford office, specifically during Thursday drop-in sessions.

What can you gain from this opportunity? 

By volunteering with LRMN, you will: 

• Make a difference to the lives of migrants, asylum seekers and refugees living in  south-east London 

• Be part of a diverse, knowledgeable and proactive team in an organisation that has  been running for over 25 years 

• Gain experience of admin work in a business environment 

• Gain an understanding of the issues affecting refugees, asylum seekers and migrants • Have regular support and supervision from the Business and Operations Officer • Be provided out of pocket expenses to the value of £6 for lunch per day (4+ hours) &  up to £15 travel expenses (when volunteering in the office for 4+ hours) 

Is there induction and training? 

Yes, we provide a comprehensive induction to all new volunteers. This covers roles and  responsibilities, safeguarding, record keeping and use of our client management system  (Advice Pro).

You will be provided with the training needed to perform the role and will have the  opportunity to join training with the whole LRMN team.

Who are LRMN looking for? 

We’re looking for someone who is: 

• Passionate about supporting migrants, refugees and asylum seekers 

• Friendly and approachable and can manage professional boundaries 

• Excellent communication skills

• Proactive and able to use own initiative 

• Organised and methodical in their work 

• Respectful of client confidentiality 

• Experienced in working with multicultural communities 

• Able to use their digital skills to make referrals and manage online systems 

LRMN is committed to equality and diversity. We pride ourselves on having a diverse team  with a range of experiences. We encourage people with lived experience of the asylum  and/or immigration system to apply. If you need additional support to apply or volunteer,  please contact us. 

What commitment do you need to make? 

We ask volunteers to commit to volunteering one day a week during office hours (Mon-Fri) for at least six months. 

How can you apply? 

If you are interested in this role, we would love to hear from you. Please apply via CharityJobs. 

Volunteers will be required to provide two referees and undergo a basic DBS check.

This is an unpaid volunteer role.

Application resources
Application Instructions

If you need this information in a different format or have any questions, please get in touch.

Posted by
Lewisham Refugee and Migrant Network View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 28 May 2025
Closing date: 26 August 2025 at 17:16
Tags: Administration, Advice / Information, Advocacy, Customer Service, Housing, Engagement / Outreach, Homelessness

The client requests no contact from agencies or media sales.