Activities volunteer volunteer roles in wombourne, staffordshire

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our Solihull and District group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the Solihull and District area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

This is a fantastic role to get involved locally and be at the forefront of solutions to help save nature in the Exeter area.

Join us as the volunteer leader of the RSPB Exeter & District Local Group and lead a group of enthusiastic members who are passionate about supporting the RSPB and exploring local wildlife. The group runs a full programme of activities, from outdoor walks and indoor talks to fundraising events. As the group leader, you will primarily lead the group and oversee the programme. You will be part of a friendly and helpful committee that share the same vision of bringing members closer to nature. This role offers a fantastic opportunity to use your leadership skills to make a valuable contribution to the work of the RSPB.

If you want to have an informal chat about the role, please ask for Richard, the current group leader. We’d love to hear from you.

DIY Skills Advisers (DIYSA) Volunteer 

If you’re looking for a varied, hands-on volunteering role that makes a difference in people’s lives while supporting clients to learn new skills, then look no further than this exciting role. 

Shelter’s DIY Skills Advisers (DIYSA) help people to gain fundamental DIY skills to build a positive future in their homes after a prolonged period of homelessness, turning a house into a home. They also help people to improve and maintain their homes, often preventing eviction. Referrals to the DIYSA service can be received from both Shelter colleagues and support staff from local partner organisations. 

The DIYSA team works with individuals, sharing their skills to enable them to participate in home improvements, teaching them how to paint, wallpaper, build flat-pack furniture and gardening. As well as support for individuals, the DIY Skills Advisers run workshops across the country to bring communities together and upskill those who attend, providing clients with energy saving advice, educating them around cutting costs and improving energy efficiency in the home. 

This role is an opportunity to make a real difference to the households we assist. You’ll be developing your own knowledge and skills to assist local people and households with a range of housing disrepairs and challenges as well as providing practical DIY guidance You will gain experience of volunteering within a recognised national housing charity, while supporting your local community. 

Suggested Involvement: The role is flexible, however due to the nature of the role, requires you to be available for the day, in accordance with the DIYSA’s diary. 

Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm 

Location: Shelter Birmingham, 38 The Priory Queensway, Birmingham, B4 7LA, however this is a community-based role, visiting people in their own homes in and around Birmingham so travelling will be required.

Supervised by: Volunteer Coordinator/DIYSA

Why volunteer with Shelter? 

A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.

As a DIYSA Volunteer, you’ll be supporting the day-to-day work of DIYSA as they provide advice, guidance and skills to households in Birmingham.

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the advice we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Main Tasks include 

• Working alongside the DIYSA to provide DIY repairs, teach households DIY skills,

• Accompany the DIYSA, visiting people at their homes, and assessing the repair/skill need 

• Painting and decorating 

• Gardening work 

• Flat pack furniture assembly 

• Fitting curtain rails and blinds 

• Hanging pictures and shelves 

• Supporting the DIYSA with the delivery of community-based workshops in skills such as drills workshops, gardening, energy saving practices and help around the management of mould. 

Skills and experience required 

• Your main role is to support the DIYSA and help them complete jobs in a timely and effective manner 

• You don’t need to have a background in DIY for this role. We are looking for a willing learner who has excellent communication and listening skills

• An interest in supporting and motivating people to make positive changes in their lives through acquiring new skills and interests

• A strong team player who can take on instructions to complete jobs to a high standard 

• Enjoys working with others and contribute to delivering an excellent service 

• Ability to connect with clients and contribute to the community 

• Willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, confidentiality & data protection 

To enable you take part in this opportunity Shelter will

• Provide a volunteer pack including a Handbook and all Policies and Procedures. 

• Provide an induction into your role

• Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training. 

• Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy. 

Benefits of Volunteering with Shelter 

• Supporting Shelter in our fight against bad housing and homelessness. 

• Gain valuable work experience and enhance your CV. 

• Meet new people and be part of a great team. 

• Build your confidence and develop transferable skills. 

Next steps 

Please complete an online application for this role by clicking the link to “fill in application” 

Shortlisted applicants will then be invited to a recruitment conversation to discuss the role further. 

Please note, upon offer of role, you will be asked to declare any unspent convictions and undergo a basic DBS check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information. 

This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment. 

Electus Global Education

We’re a start-up on a mission to launch a million happy futures, through impactful innovation. Our ed-tech super app aims to democratize success through financial capability, entrepreneurship and career readiness education to underserved communities, globally.

The educational landscape has long been criticized for its lack of preparation for real-world challenges, particularly in critical areas such as financial literacy and entrepreneurship. Despite mounting evidence of the growing importance of these skills in today’s economy, traditional education systems remain focused on academic achievements that often do not translate into practical abilities for managing finances or understanding business dynamics. This oversight is more than an educational gap—it's a societal issue. Young individuals are entering adulthood without the necessary tools to navigate the complexities of personal finance, investment decisions, or the entrepreneurial acumen required to innovate and drive economic growth.

Moreover, the absence of these essential skills contributes to broader economic problems, including poor personal debt management and a lack of entrepreneurial ventures, which are crucial for job creation and economic vitality. In an age where financial crises are frequent and the entrepreneurial landscape is rapidly evolving, there is an urgent need for an educational model that integrates real-life financial management and business skills into the foundational stages of learning.

The long-term lack of financial literacy and entrepreneurial skills leads to problematic outcomes for communities and families. Communities suffer from increased crime rates as financial instability can drive individuals towards illegal activities. Families face heightened stress and instability, resulting in poor mental and physical health outcomes. Additionally, inadequate financial management and lack of entrepreneurial ventures limit access to quality healthcare due to insufficient financial resources, thereby increasing mortality rates. These negative outcomes underscore the urgent need to incorporate comprehensive financial education early in the learning journey to foster more resilient and economically stable communities.

Electus rises to address these educational deficiencies through its revolutionary platform, Life Hub, which seamlessly blends financial literacy, entrepreneurship, and career readiness into a cohesive learning model tailored for children aged 6-18. Life Hub harnesses the latest advancements in AI and machine learning to create highly personalized learning experiences that adapt to individual learning paces and styles, ensuring that each student can thrive. Unlike traditional financial education platforms that focus narrowly on savings and budgeting, Electus offers a comprehensive curriculum that covers a wide spectrum of financial interactions, from earning and investing to spending and giving, all integrated within an engaging educational experience.

The platform’s hands-on approach is designed to transcend theoretical knowledge, allowing students to participate in real-world financial activities and simulated business environments, which helps to cement their understanding of complex concepts through practical application. This experiential learning is further enhanced by the platform's integration capabilities, making it a versatile educational tool suitable for diverse learning settings—from conventional classrooms to innovative micro-schools and home-school environments, as well as rehabilitation programs within juvenile justice systems.

Furthermore, Electus is committed to continuously updating and refining its content and methodologies to keep pace with global financial trends and technological advancements, ensuring that the education it provides remains relevant and forward-thinking. This commitment extends to adapting the platform to different cultural and educational standards across global markets, illustrating the scalability and flexibility of the Life Hub solution. By providing a foundational platform that not only educates but also engages young learners in meaningful ways, Electus is setting a new standard for what educational success looks like in the 21st century, preparing a generation of informed, confident, and capable individuals ready to lead happy and successful lives.

As a social enterprise, our mission is to improve the quality of life through our ground-breaking education and financial technology called Life Hub.

Online Researcher

Volunteer Role Description (remote, unpaid)

Are you a detail oriented, and eager to learn? We’re looking for a motivated Volunteer Online Researcher to help us discover valuable resources, insights, and tools that drive our mission forward. As a research and data entry volunteer, you will conduct targeted web research based on clear guidelines, then organize your findings in structured internal databases. This is a simple and straightforward but plays a critical role in driving our mission forward, If you’re eager to learn, grow, and be part of a purpose-driven team, this is your chance to contribute meaningfully while uncovering exciting opportunities along the way.

Weekly Time Commitment

7-9 hours per week

Duration of Volunteer Role (remote)

3-5 months

Help Shape the Future of Wellbeing Through Acts of Kindness: Research Volunteer Opportunity

Do Me A Favour Buddy is seeking volunteers for an exciting research study exploring how personalised acts of kindness impact wellbeing, happiness, and sense of purpose.

About the Study

We're conducting an 8-week research project to understand how targeted acts of kindness affect both givers and receivers. Our research aims to gather evidence on how personalised kindness activities might improve mental wellbeing, reduce feelings of loneliness, and enhance life satisfaction.

What's Involved

• Complete an initial onboarding survey about your personality traits, preferences, and wellbeing
• Participate in our 8-week programme
• Receive personalised suggestions for simple acts of kindness
• Track your experiences and feelings
• Complete brief weekly check-ins
• Share your feedback through a final survey
• Participate in follow-up assessments at 3, 6, and 12 months to help us understand long-term effects

Time Commitment

• 8 weeks for the main study period
• Approximately 10-15 minutes per day during active participation
• Weekly check-ins (about 5-10 minutes each)
• Brief follow-up surveys at 3, 6, and 12 months post-study (about 15 minutes each)

Who Can Apply

We're looking for participants who are:

• Age 18 or older
• Willing to commit to the full 8-week programme
• Able to participate in follow-up assessments over the course of a year
• Interested in exploring how kindness might impact wellbeing
• Comfortable using a mobile app for daily interactions
• Open to providing honest feedback about their experiences

Benefits of Participating

• Be part of groundbreaking research on wellbeing
• Gain personal insights about your happiness and mental wellbeing patterns
• Potentially experience positive changes in your own life satisfaction
• Help develop an evidence-based approach that could benefit thousands
• Receive a comprehensive report of the study findings

About Do Me A Favour Buddy

Founded after a transformative experience with the power of targeted kindness, we're developing data-driven approaches to improve wellbeing through simple, personalised acts. Our work has already engaged 15,000 followers and validation from King's College London.

Update June:

We owe you a sincere apology for the delay in getting back to those that had applied previously. We've encountered some unexpected technical challenges with our development team that have set us back further than anticipated. We know how frustrating it must be to have applied and then heard nothing - that's not the experience we want for someone as enthusiastic as you clearly are about contributing to this work.
The good news is that we absolutely still need volunteers like you, and we're working hard to resolve these issues and expect to be back on track soon. 

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our Solihull and District group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the Solihull and District area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Are you an experienced careers advisor, recruiter, HR professional, or educator passionate about equipping young people with the skills they need for the world of work? Do you thrive on designing practical, engaging, and impactful employability programmes?

REMIX is a dynamic new charity on a mission to "remix young lives" from disadvantaged backgrounds across London. We aim to guide, mentor, and inspire young people through positive role modelling, comprehensive personal development, and vital employability skills. We're currently in our crucial set-up phase, and need your expertise to craft the transformative programmes that will unlock career opportunities.

We are seeking a dedicated Volunteer for the role of Employability Programme Developer to design our core training curriculum. This is an incredible opportunity to apply your professional experience to a meaningful social cause, creating the engaging content that will teach, guide, and empower young people towards sustainable employment and a brighter future.

Who We're Looking For

We need a practical, insightful, and results-oriented individual with a strong background in careers development, recruitment, or vocational training. You'll likely possess:

• Curriculum Development Expertise: Proven experience in designing, developing, and structuring practical workshops or training modules focused on employability skills.

• Industry & Market Knowledge: Up-to-date understanding of current job market trends, recruitment processes, and the skills employers seek, particularly in London.

• Practical Skill Focus: Ability to translate complex concepts into actionable, hands-on learning experiences (e.g., mock interviews, CV clinics, networking practice).

• Youth Engagement Skills: Experience in creating content that is engaging, relevant, and inspiring for diverse young people (ideally aged 16-25).

• Monitoring & Evaluation Awareness: Ability to design programmes with clear, measurable learning outcomes related to employment readiness and progression.

• Collaboration & Adaptability: Eagerness to work with Trustees, future mentors, and other volunteers to ensure programme relevance and delivery.

• Passion for Social Change: A genuine commitment to REMIX's mission and empowering young people out of poverty.

Your Role as Employability Programme Developer

In this vital set-up phase, you will be instrumental in:

• Designing the Employability Curriculum: Creating the structure, content, and activities for a practical and impactful programme focusing on job readiness. This includes:

  • CV & Cover Letter Workshops: Guiding young people on how to create compelling application materials.

  • Interview Skills Training: Practical sessions on preparation, common questions, and professional conduct.

  • Career Exploration: Modules to help young people identify interests, research industries, and understand different pathways (e.g., apprenticeships, vocational training, higher education).

  • Networking & Professional Conduct: Sessions on building connections, digital presence, and workplace etiquette.

  • Job Search Strategies: Practical advice on finding opportunities, using job boards, and cold outreach.

• Developing Engaging Materials: Crafting clear guides, exercises, and resources for participants and future facilitators.

• Defining Learning Outcomes: Establishing clear, measurable objectives for the programme to track progress towards employment or further training.

• Integrating Best Practices: Ensuring the programme reflects current best practices in careers guidance and employer expectations.

• Collaboration with Partners (Initial thought): Considering how the programme can facilitate connections with businesses for work experience or job placements.

What We Offer

• The incredible opportunity to design a core programme that directly addresses a critical barrier to social mobility for young people.

• An unparalleled chance to apply your professional experience to a profound social cause, seeing your ideas directly open doors to employment.

• Collaboration with a passionate and strategic Board of Trustees and the founding team.

• The deep satisfaction of knowing you are creating tangible pathways to independence and economic empowerment for London's disadvantaged youth.

This is a voluntary role, requiring an estimated commitment of approximately a period of 3-6 months to help us build this crucial programme. We are flexible and can work around your availability, including managing your own workload and time.

Ready to Build Pathways to Success with REMIX?

If you are a practical, insightful, and experienced professional eager to empower young people with vital employability skills, we'd love to hear from you.

Help us design the pathways that will truly "remix young lives" and unlock their career potential across London!

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people, some basic I.T skills and good written and spoken English. If you already have some fundraising experience that would be great too but it’s not essential.

What is a Fundraising Coordinator?

As Fundraising Coordinator, you would work with your local SSAFA branch to develop a Fundraising Plan. You would be central to delivering this local plan to raise funds through a range of local sources including grants, trusts, appeals, collections, and events.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on a regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent needs. A varied programme of fundraising also keeps the SSAFA profile high in the local community. We’d love to hear from you if you could help by coordinating this vital aspect of your local SSAFA branch.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home. You would also be out and about at events and meetings. This role would suit someone looking to give a regular time commitment to SSAFA although when and where would be flexible to suit you.

What would you be doing?

• Developing an ethical fundraising plan based on the needs of the branch and choosing a mix of sources.
• Working with the branch secretary and Regional Fundraising Manager, recruit a team of fundraising volunteers to support events, appeals and collections.
• Working with the Regional Fundraising Manager, support national fundraising campaigns.
• Working with the Branch Publicity Officer, develop opportunities to combine awareness and fundraising.
• Planning and running local appeals, collections, and events
• Identifying and submitting applications to appropriate trusts and grant funding organisations
• Working with Marketing staff at central office check that all fundraising materials meet SSAFA branding style and current key messages.
• Liaise with Regional Fundraising Manager when pursuing opportunities beyond local sources e.g., corporates.
• Evaluate fundraising activities and provide reports and information for the branch.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Role specific training to prepare you for your voluntary role - Fundraising workshops. 
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Fundraising Manager (per region)
• Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills including written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media.
• Experience of running events and or submitting funding applications would be welcome but not essential.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to make enquires about fundraising opportunities by phone, email, letter or by filling in forms
• Reliable attitude, keep appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you coordinate the training for the local SSAFA volunteers in your area? You don’t need a military background, just some basic I.T and admin skills, the ability to get on with a wide range of people and good written and spoken English. Get in touch with us to find out more.

What is a Training Coordinator?

There are SSAFA branches throughout the UK and overseas. Each one has a Training Coordinator to make sure that all volunteers get all the training they need for their role and that training events are organised and run for the branch. This is a key role involving administration and coordinating people.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

Our SSAFA branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients SSAFA volunteers need training appropriate to their role. It’s important that we keep records of all the training completed by volunteers and provide local training to meet their needs, whilst also being interesting, fun and varied. We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular commitment to the branch, but days and times could vary to suit you.

What would you be doing?

• Coordinating induction and training for new volunteers
• Completing the admin needed for new volunteer to attend local and national training.
• Running interesting and relevant annual branch training days (minimum of one per year)
• Maintaining an accurate list of all volunteers and the dates when training was completed.
• Working with the Regional Trainer, branch volunteers and the Learning and Development team to identify local training needs and arrange for the required courses to be delivered.
• Supporting and encouraging any volunteers facing barriers to completing their training
• Providing reports to the local SSAFA branch and to SSAFA’s Central Office
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to clients as well as providing development opportunities for our volunteers.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses
• Support from the branch secretary, Regional Trainer and the Learning and Development Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, possibly with some experience of teaching/training and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to encourage and motivate all volunteers to undertake training.
• Willingness to use spreadsheets/records of volunteer training.
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

Join us in leading positive change!

Quilombo UK is looking for an experienced Research Assistant, who would love to join a growing organisation.

The Research Assistant role offers a great opportunity for the right person who is looking to: 

• Gain experience in the Third Sector. 

• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Since its creation, Quilombo UK has collected a great amount of information, evidence and items through projects, fundraisers, events etc.

• We are looking for a team member to find published materials related to Quilombo UK key objectives and interests, especially cultural and racial diversity, and stereotypes in UK communities. The materials include all types of evidence, articles, journals, newspaper columns, local and global news stories. 

• The researcher will help to collect information that can be used as an evidence base to help inform future activities, and also in exhibitions, workshops, and community events. 

• We are looking for a self-starter who can source, collect, and share relevant materials independently. You will also be working closely with our Professional Development Programme participants in relevant areas such as Marketing and PR.

• Provide written reports as and when required. To undertake additional duties as required for the role.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills and be able to explain concepts and projects concisely and accurately. 

• You will be self-starting and willing to research the various projects that we have carried out and catalogue all the evidence collected.

• You will need to have good communication and team-working skills as you will be working closely with Marketing & PR and other members.

• Committed to working with the community with a passion for helping others less fortunate.

• Be computer literate - a good understanding of Microsoft Word is essential and Excel skills are beneficial although support from other members will be provided if necessary.

• To show professionalism at all levels and in all environments 

• Be a strong team player.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

• Proficiency in Microsoft and Excel

• Can work without much supervision.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.

Key Responsibilities:

1. Participant Engagement & Support:

   • Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.

   • Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.

2. Administrative Coordination:

   • Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.

   • Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.

3. Documentation & Reporting:

   • Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.

   • Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.

4. Logistics & Communication:

   • Manage programme logistics, including training materials, technology setups, and participant resources.

   • Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.

5. Compliance & Record-Keeping:

   • Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.

   • Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.

Required Qualifications:

• Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.

• Experience:

  • 1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.

  • Experience managing high-volume inquiries and maintaining detailed records.

• Skills:

  • Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.

  • Strong verbal and written communication skills, with a customer-service-oriented approach.

  • Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.

  • Attention to detail and commitment to accuracy in data entry and reporting.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Join Us as a Trustee and Help Tackle Food Poverty in Hackney

We are a dynamic, mission-driven charity with a turnover of £1.5 million, working at the heart of East London to address food poverty and support our richly diverse community. Our work is impactful, community-led, and more vital than ever.

We are now seeking two new Trustees to join our dedicated Board.

What We’re Looking For

We are looking for individuals who are:

• Passionate about social justice and food insecurity and committed to making a meaningful difference in East London.
• Able to dedicate time for 5 Board meetings per year (including one all-day away day), as well as 4–5 committee meetings annually.
• Willing to engage actively between meetings, contributing to decision-making, strategic guidance, and supporting our staff and volunteers.

We are particularly keen to appoint trustees with expertise in:

• Legal affairs, to help us navigate governance, compliance, and contractual matters.
• Human Resources / Equality, Diversity and Inclusion (EDI), to support us in ensuring our organisation reflects and serves our community with integrity and care.

However, we welcome applicants with other relevant skills or lived experience that could enrich our work.

Why Join Us?

As a trustee, you’ll be part of a committed, forward-thinking team, helping to shape the strategic direction of a charity that has a direct, positive impact on people’s lives. This is an opportunity to apply your knowledge, grow your experience, and support a cause that matters.

If you share our values and are ready to make a difference, we’d love to hear from you.
Closing date 11th August. 

Do you have professional expertise you could use to help a good cause? Are you passionate about animal welfare? Trustees manage the affairs of our local RSPCA Branch to promote and provide animal welfare within the branch area. 

We are the Surrey East Branch of the RSPCA, and it's our vision to live in a world where all animals are respected and treated with compassion. 

Main activities: 

• To be familiar with and support the aims and policies of the RSPCA. 

• To be familiar with our branch rules and follow them at all times. 

• To work with your fellow trustees and branch officers to jointly act in making decisions for the best interest of our branch and the RSPCA. 

• To ensure the branch meets all the minimum animal welfare standards (MAWS). Where they are not met, work with national RSPCA staff to meet the standard as soon as practicable. 

• In conjunction with your fellow trustees and Branch support specialist (BSS), to write, adopt, monitor and review a branch development plan setting out the short and long-term aims of our branch. 

• To actively participate in branch committee meetings and attend the branch annual general meeting, and regional conference. 

• To be aware of the outcome of regional board meetings and support regional initiatives. 

• To attend the trustee training course. 

• To actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers. 

• To welcome new trustees and volunteers to the branch. 

About the RSPCA

We’re proud to be the oldest welfare charity in existence

• We were the first to introduce a law to protect animals and we work hard to ensure that all animals can live a life free from pain and suffering. 

• Through our campaigns we raise standards of care and awareness of issues for the animals who have no voice. We push for laws to be changed, improving the welfare of animals on farms, in research labs, in the wild, in paddocks or in our homes. 

• Through investigations and prosecutions, we stand up to those who deliberately harm animals to send out a clear message - we will not tolerate animal abuse. 

• Our highly trained officers tackle neglect and cruelty at every level and are working hard to stamp out large-scale serious, organised and commercial animal cruelty. 

• We believe every animal has the right to be counted as an individual. Animals can rely on us to rescue them when they need us most. To rehabilitate them wherever possible, provide them with the very best veterinary care and to find them new homes, either through rehoming or release.

What are we looking for? 

• Most people aged 18 or over are eligible to become a trustee. You will need to become a member of the RSPCA. Good interpersonal skills are important. You do not need to be an expert, although commitment, common sense and the ability to be objective is vital. 

• Specific skills such as finance, fundraising, project management, business experience, and awareness of employment and/or charity legislation can be useful, but not essential. 

• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and that they accept the post. 

• In addition to our standard declaration of willingness, trustees also need to complete a declaration from the Charity Commission and read their guidance for individuals on who can’t be a trustee or senior manager of a charity. 

What can we offer you? 

• It’s a great way to meet like-minded people who share your enthusiasm for animal welfare. 

• You will have the opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals. 

• New RSPCA trustees are provided with a document “Trustees handbook” and asked to attend a training course which provides information and guidance about a trustee’s role and responsibilities. 

• Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch. 

• Volunteer at the heart of the local community.