Activity volunteer roles in bishops stortford, hertfordshire

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Role Title  

Chair of the Board of Trustees

Board/Committee

Board of Trustees 

Remuneration  

Travel and subsistence will be paid for attendance at meetings in accordance with the ARFID Awareness expenses policy where required. Board members are not remunerated for their Board/trustee work.

Responsible to 

Board of Trustees

Regular liaison with 

· Board of Trustees

· Executive Directors

Duration of appointment 

Three-year term (with a possible extension of a further three years)

Overview

Established in 2019 and supporting a community of over 30,000 families ARFID Awareness UK is the only registered UK charity dedicated to raising awareness and further information about Avoidant/Restrictive Food Intake Disorder.  As a not-for-profit, we provide individuals, parents, carers and medical professionals with up-to-date relevant information, research and support.

We are equally committed to supporting medical professionals across varying specialities, by equipping them with the information they need to ensure that their patients receive an early diagnosis and have access to appropriate care.

Our charitable aims are to:

1) Raising awareness about the condition within the medical and associated professions and the general public in such ways as the trustees shall determine;

2) Providing advice and information in such ways as the trustees shall determine to enable and empower parents and carers to advocate for the children in their care;

3) Facilitating research into the condition, the useful results of which will be published for the public benefit;

4) Potentially providing grants of financial assistance to enable economically disadvantaged families to obtain necessary treatment and medication unavailable via the NHS.

5) Advancing the education of the public in the subject of ARFID.

With regards to our structure, we are a Charitable Incorporated Organisation (CIO). As a CIO, our Charity Trustees are protected with limited liability, and whilst they are responsible for helping to manage the organisation, they do not hold dual roles of Company Director as they might with other charity structures.

Our mission is to remove the uncertainty, ambiguity and frustrations experienced by parents, carers and individuals over obtaining a diagnosis and treatment by providing general advice that may improve their journey.

Time Commitment

Trustees meet twice a year virtually. Meetings last approximately 2 hours.

The Remuneration Committee meets once per year virtually. Meetings last approximately 1 hour.

In addition, Trustees are expected to allow time for reading of papers and preparation for meetings, attending events training and induction.  As a small charity there may also be a requirement for additional input of approximately 1-2 hours per month specific to your professional background and expertise as we continue through a period of growth.

Purpose of the role: 

Board of Trustees

The Board of trustees (‘the Board’) is the body with the legal duty to protect the mission and vision of ARFID Awareness UK and to ensure that it is run in accordance with legal requirements.

The role of the Board is to provide good governance and leadership by: 

· Shaping ARFID Awareness UK’s organisational strategy 

· Approving organisational statutory policy

· Ensuring the organisation’s financial stability and sustainability 

· Appointing the Executive Director/s (overseen by the Chair of the Board on behalf of the Board) 

· Providing support and constructive challenge to the Executive Director/s and their staff

· Setting and monitoring procedures for assessing and managing risk 

· Taking advice from Board members and external specialist advisors 

· Monitoring strategy performance 

· Representing ARFID Awareness UK externally where necessary

As a charity CIO, Board members are charity trustees only. They do not represent any group or organisation in this role and they must act in good faith and in the best interests of ARFID Awareness UK.

Chair duties:

· Chair and facilitate board meetings

· Provide inclusive leadership to the organisation and the Board by ensuring that everyone remains focused on the delivery of ARFID Awareness UK purpose and delivering strategic and charitable aims

· Ensure that the Board is effective in its task of setting and implementing the organisation’s direction and strategy

· Support each trustee to fulfil their duties and responsibilities for the effective governance of ARFID Awareness UK

· Support and constructively challenge the Executive Director/s to ensure that ARFID Awareness UK operates in line with statutory and legal requirements and is effective in its outputs

· Ensure financial probity and that all resources are focussed on achieving the aims and objectives of the organisation for the benefit of the membership and delivery of charitable objects

· Appoint the Executive Directors

· Appoint and support the ARFID Awareness UK Treasurer

· Act as an ambassador of ARFID Awareness UK

· Ensure the smooth running of Board meetings, fostering a collaborative and inclusive environment

· Ensure robust and compliant governance arrangements in adherence with charity and statutory regulation

· Lead Board development activities

Alongside the Executive Director:

· Planning the annual cycle of board meetings and other meetings where required

· Developing the board of trustees including induction, training, appraisal and succession planning

· Addressing conflict within the board and within the organisation,

Where staff are employed:

· Liaising with the Executive Director/s to oversee the organisation’s affairs and to provide support as appropriate

· Leading the process of supporting and appraising the performance of the Executive Director/s

Person Specification

Essential:

· Significant experience of charity governance and trusteeship, demonstrating understanding of best practice and regulatory compliance

· Proven experience of chairing boards, committees or senior leadership teams effectively

· Track record of supporting small to medium organisations through periods of growth, change and development

· Strong strategic thinking and planning skills with ability to provide vision and direction

· Excellent facilitation and interpersonal skills, able to build consensus and manage diverse perspectives

· Confident and effective communication skills including active listening and constructive challenge

· Ability to work effectively as a member of a diverse team whilst maintaining independence and accountability as Chair

· Understanding of the legal duties, responsibilities and liabilities of charity trusteeship and Chair role

Desirable:

· Senior leadership experience in the charity or non-profit sector

· Experience of supporting and appraising Executive Directors or senior leaders

· Knowledge of the healthcare sector and/or ARFID

· Understanding of charity finance, risk management and compliance frameworks

To apply please email your CV and covering letter to XXXXX by 17 November 2025.  Interviews are likely to take place the first week of December.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

We are New Wine

New Wine is a network of leaders and a family of churches, committed to seeing local churches thrive and communities transformed.

Our strategic priorities are:

• Equipping Leaders – Investing in current and emerging leaders through training, mentoring, gathering and practitioner-led ministry.
• Empowering Younger Generations – Investing in ministries that raise up children, youth, and young adults to know Jesus and lead with courage and conviction.
• Multiplying Churches – Supporting church plants, revitalisations, and pioneering expressions of church in diverse contexts.

Representing over 1,000 churches, 4,000 church leaders and 50,000 individuals, building networks, equipping leaders and empowering people to advance the Kingdom of God through the power of the Holy Spirit.

Jesus’ church is always facing challenges and opportunities, and it’s as true now, and for New Wine, as it’s ever been. At this time of tremendous opportunity, we are seeking a new Chair of Trustees to work with our Board and Leadership to oversee and steward our mission, people and strategic priorities.

Could you be that person?

We’re looking for an exceptional, Godly person as our next Chair who has:

• A vibrant faith in Jesus, evident in their life and leadership, who is actively engaged in a local church aligned with New Wine’s vision and values, and who is passionate about seeing the Kingdom of God advance in the power of the Holy Spirit.
• Proven governance experience, with an ability to bring wisdom, accountability, and spiritual discernment to lead the Board in fulfilling New Wine’s mission and values.
• A proven ability to bring strategic oversight and discernment, that will help shape and steward the New Wine’s vision and priorities in pursuit of its mission.
• Strong emotional intelligence, with an ability to lead collaboratively and build consensus to enable effective and unified decision-making.
• Exceptional relational and leadership abilities, with an ability to inspire, influence, and build effective working relationships across the Board and the wider New Wine network.

This is a time of amazing opportunity.

As the ‘quiet revival’ continues across our nation, New Wine’s mission of local churches changing nations feels more spiritually potent than ever. We are living in a time of exceptional opportunity for New Wine and we will need a Chair who can help us realise the full potential God has for us.

Could you be that person?

Closing date for expressions of interest is12pm GMT on Friday 21st November 2025.

Treasurer 

Closing date Midnight Sunday 29th November 2025 

We are looking for ambitious and passionate Treasurer to join our Team at Advicenow at a time of growth for the charity but also substantial social and economic challenges for our beneficiaries.

Advicenow has been providing legal support to individuals and communities since 2011. We provide routes to access to justice for people who are otherwise unable to secure basic rights and entitlements to their income, their home and to protect their families. We have a strong track record in leading technological innovation, and educational and research design to tackle legal needs at scale.

As a member of the board you will ultimately be responsible for the overall direction, vision and strategy of Law for Life. We are seeking an enthusiastic and committed Treasurer to work alongside the Chair, Board, CEO and Finance Manager to ensure the charity’s financial wellbeing, accountability, and sustainability.

You will have the ability to innovate, to think strategically, while demonstrating sound judgement. You will help us to move on to the next stage of our three year strategic plan.

We are looking to appoint individuals who share our values in social justice and legal empowerment and would like to become involved. In particular, we would also like to hear from people who have experience in any of the following areas:

• People with experience in financial management, accounting, audit, or a senior finance role in a relevant sector.
• Professional experience in working with or advising Boards on financial matters, particularly in a charity context.
• Leadership or governance experience in charity & non-for-profit, justice & human rights, health, or technology sectors.

We are searching for people from all backgrounds and sectors but are particularly keen to enhance Board expertise from people with lived experience of discrimination, poverty or access to justice needs.

For more information and how to apply download our recruitment pack.