Activity volunteer roles in croydon, greater london
We are currently looking for a new Digital Fundraising Trustee who can use their skills to support our growing charity. We need someone with relevant fundraising experience who thrives as part of a dynamic group of Trustees, who is willing to champion the charity and who values seeing the impact that our work can make
The Digital Fundraising Trustee will participate in all areas of the charity’s governance with a special interest in the fundraising implications of the strategy, governance and support with the Board’s understanding and interpretation.
The Board of Trustees is responsible for the overall governance and strategic direction of the charity, developing the CLAPA’s aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines. You would be joining our board at an exciting time, as we implement our new 5-year strategy for 2025-2030.
The Link to apply is listed in the attached Recruitment Pack or can be accessed via the Redirect to recruiter button.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Board as a Volunteer Member!
Healthwatch Barking & Dagenham is seeking passionate individuals to help shape the future of local health and care.
What you’ll do:
✔️ Take part in board meetings
✔️ Guide strategy and governance
✔️ Champion community voices
What we’re looking for:
Experience in governance or community health
Strong teamwork & problem-solving skills
❤️ Commitment to improving local services
What you’ll gain:
Influence change in health & care
Training & support
Networking opportunities
Please complete and application for and send it to us. We will be in touch to arrange an interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The treasurer is a vital role to the ongoing success of IBP as a not-for-profit community interest company as we push forward to fulfil our goals.
We need someone with the following qualities and skills to join our voluntary management board:
- Financial Literacy: Ability to understand and manage accounts, budgets, and basic financial reporting relevant to IBP’s main operations.
- Attention to Detail: Careful and accurate handling of records, ensuring compliance with legal and regulatory requirements for community interest companies.
- Organisational Skills: Efficient time management and record-keeping abilities, especially important when working voluntarily alongside other commitments.
- Communication: Clear, concise communication to report financial information to the management board, stakeholders, supporters, funders or regulatory bodies.
- Integrity and Trustworthiness: Strong ethical standards, as the role involves handling funds and maintaining the confidence of IBP’s stakeholders and the wider community.
Does this sound like you, or someone you know? Please apply today.
Time commitment: 1-2 days per month
Remuneration: Expenses only
Deadline for applications: 31 October 2025
Join us in shaping the future of the Royal British Legion
The Royal British Legion (RBL) stands at a pivotal and inspiring moment in its history. As we deliver Our Strategy to 2035, we are evolving to meet the changing needs of the entire Armed Forces community – serving personnel, veterans, families, and the bereaved. Our vision is clear: to bring society together to recognise, remember and support the Armed Forces community, ensuring their unique contribution is never forgotten.
To help drive this transformation, we are seeking to appoint two Trustees to join our Board.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Who we’re looking for
We are seeking candidates with senior-level experience and strategic insight who can provide constructive challenge, independent judgement and guidance as RBL continues to modernise.
In addition to strong governance skills, we are particularly interested in candidates with experience in one or more of the following areas:
· Strategic transformation and technology: guiding organisations through complex change programmes and digital evolution.
· Government and public policy: operating at a senior level in government or a devolved administration, with experience of ministerial engagement, policy development, or public affairs.
· Brand, marketing, or income generation: delivering sustainable growth through engagement, communication, and innovation.
Candidates will also have:
· The ability to collaborate effectively with others.
· Strong influencing and communication skills.
· Genuine commitment to RBL’s mission and values.
· Sound and relevant knowledge of good governance practices, law and fiduciary duties.
· Good powers of judgement, insight, and vision.
· Excellent listening skills and openness to diverse perspectives.
Successful candidates will be expected to attend six Board meetings per year and actively contribute as a member of at least one Board committee. Trustees also participate in commemorative and membership events throughout the year. Overall, the anticipated time commitment is approximately 20 days annually, including preparation and engagement outside of formal meetings.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 9th November 2025
Interview Date: 18th November 2025 (in person). Haig House, London
Application: Candidates should email a CV (no more than 3 sides) and a supporting statement (no more than 2 sides) which sets out why you think this role is the right move for you and how you meet the skills and experience required.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



Join the board of YMCA and help its work supporting communities through training, wellbeing and social inclusion.
Location: London, WC1H
Closing date: 9 a.m. Monday 17th November
Who we are
Established in 1844, Central YMCA is the founding organisation of the global YMCA movement, now present in over 120 countries.
Central YMCA works at local, regional and national levels, providing high-quality education, training and qualifications. As one of the largest charity Independent Training Providers in the country and the holder of substantial contracts from the Department for Education, Central YMCA provides education and opportunities for employment for young people and adults, irrespective of their background and experience. We work with some of the most socioeconomically disadvantaged groups, and we believe we can have the greatest impact for those falling through gaps in provision or struggling to engage with mainstream provision.
The sectors in which we work have been carefully selected to reflect the Charity’s commitment to supporting careers in areas that are essential for building strong communities. We deliver employability courses, qualifications and apprenticeships in Health and Fitness, Health and Social Care, Early Years and Education, Horticulture and Business Services. We work with key partners in each sector to promote our courses and amplify our reach.
Some of our work is strategically based in socially and economically disadvantaged communities; supporting the vulnerable and those on low incomes, those who have low prior attainment and are facing personal challenges, alongside those needing support through life transitions.
Through our awarding and end-point assessment organisation, Central YMCA also develops qualifications and learning and assessment resources to enable learners to start or develop their careers, predominantly in the physical activity and wellness sector.
Founded in the heart of London in 1844, Central YMCA is the world’s very first YMCA. For over 180 years, we’ve been inspiring people to reach their full potential in body, mind, and spirit. From pioneering youth education and fitness programmes to supporting communities through training, wellbeing, and social inclusion, Central YMCA has always stood for positive change.
Today, we continue that proud tradition by offering recognised training and qualifications, and a range of community programmes that empower people of all ages and backgrounds. We believe in opportunity for everyone — no matter your starting point. Whether you want to improve your health, gain new skills, or make a difference, Central YMCA is here to help you grow stronger, together.
Central YMCA — A historic legacy. A modern movement. Your community.
About the roles
Chair of Trustees
As Chair, you will provide inspirational leadership and clear direction to the Board, ensuring effective governance, long-term sustainability, and strategic excellence across all that we do. You will play a pivotal role in supporting and constructively challenging our CEO and senior leadership team to deliver lasting social impact and drive performance across the organisation.
This is a rare opportunity to help guide one of the most respected charities in the UK as we continue our mission to break barriers to life-enhancing opportunities through education, training, health, and wellbeing.
As Chair, you will:
- Lead the Board of Trustees, ensuring that governance is robust, inclusive, and forward-looking.
- Provide strategic oversight, helping shape the Charity’s vision, policy, and direction.
- Champion Central YMCA’s mission and values, ensuring decisions are aligned with our charitable purpose.
- Support and hold to account the CEO and senior team, ensuring effective delivery of the organisation’s aims.
- Represent Central YMCA externally – across the YMCA movement and with key stakeholders, partners, and policy makers.
- Oversee Board development, succession planning, and the recruitment of new Trustees to maintain a diverse and skilled team.
Chair of the Resources Committee
The Chair of the Resources Committee leads on financial stewardship, ensuring the Charity’s funds and resources are managed responsibly, transparently, and in line with our charitable objectives and legal obligations. The Committee oversees finance, investments, HR, IT, and other resource-related areas.
As Committee Chair, you will:
- Lead the Resources Committee, ensuring meetings are well-organised, effective, and aligned with the Charity’s governance framework.
- Provide strategic guidance and oversight on finance, staffing, and resource allocation.
- Advise the Board on the financial implications of major decisions and long-term plans.
- Lead the annual budget review and monitor performance against financial plans and reserves policies.
- Ensure robust management of investments, reserves, and overall financial sustainability.
- Work collaboratively with the Chief Executive and senior team to support effective resource planning.
- Liaise with the Chair of the Risk and Audit Committee to strengthen financial controls and risk management.
- Support the preparation and presentation of annual accounts, ensuring clarity and transparency.
- Keep the Board informed of its financial duties and promote openness in public reporting.
Safeguarding Trustee
The Safeguarding Trustee works closely with the CEO and Designated Safeguarding Leads to provide assurance to the Board that safeguarding remains a strategic priority across the Charity. They ensure our safeguarding framework is robust, effective, and fully compliant with legal, regulatory, and sector expectations.
As Safeguarding Trustee, you will:
- Provide assurance to the Board on the effectiveness of safeguarding practices and compliance with statutory requirements.
- Offer guidance and expertise in developing and monitoring the Charity’s safeguarding, child protection, and Prevent strategies, policies, and action plans.
- Ensure safeguarding considerations are embedded in all strategic decisions and risk management processes.
- Champion a strong, transparent, and inclusive safeguarding culture aligned with our Equality, Diversity and Inclusion commitments.
- Ensure arrangements meet legislative and regulatory expectations, including Ofsted and statutory guidance such as Keeping Children Safe in Education.
- Work with trustees and senior staff to embed safeguarding across all learning environments and youth-focused provision.
- Monitor the implementation of safeguarding and Prevent action plans, escalating risks or concerns to the Board where necessary.
- Provide assurance that safeguarding concerns are reported, escalated, and addressed appropriately, with clear routes for staff, learners, and the public to raise issues.
- Represent Central YMCA’s safeguarding commitment externally, promoting best practice with partners, funders, and sector bodies.
- Attend Board meetings, relevant sub-committees, and safeguarding briefings, maintaining up-to-date knowledge of safeguarding and Prevent developments.
- Support transparency by promoting public visibility of safeguarding arrangements, including statements and reporting routes.
Who we are looking for
Chair of Trustees
We are seeking a Chair who:
- Brings a strong commitment to Central YMCA’s values and purpose.
- Demonstrates inclusive, strategic, and inspiring leadership.
- Has experience of governance, either in a charity, public, or corporate setting.
- Is confident working with senior executives to balance support with appropriate challenge.
- Has the ability to represent Central YMCA with credibility and integrity across a wide range of audiences.
- Brings strong networks and the ability to connect the organisation to new opportunities and partnerships.
- Proven experience in governance — ideally as a Chair, Trustee, or Non-Executive Director — within the charity sector, social impact organisations, or relevant industries.
- The ability to chair meetings effectively, foster collaboration, and build consensus.
- The confidence to make informed decisions under pressure, even when challenging majority opinions, and to provide constructive challenge and influence at Board level.
Chair of Resources Committee
The ideal candidate will bring:
- A recognised financial qualification (e.g. ACA, ACCA, CIMA) or substantial senior financial management experience.
- A strong understanding of education and charity finance, SORP, and relevant regulatory requirements.
- Excellent analytical and evaluation skills, with the ability to exercise good judgement and interpret complex information.
- The ability to chair meetings effectively, foster collaboration, and build consensus.
- A solid understanding of governance principles, business models, finance, funding, and charity regulation compliance.
- The interpersonal skills to work effectively with people from diverse backgrounds, experiences, and perspectives.
Safeguarding Trustee
The ideal candidate will bring:
- Experience of overseeing safeguarding arrangements in an education or youth care setting (including children’s social services or local authority), with direct experience managing safeguarding issues affecting young people aged 14+.
- Strong working knowledge of government safeguarding, Prevent, and child protection strategies, as well as safer recruitment practices.
- Familiarity with Charity Commission guidance on safeguarding and governance expectations for trustees.
- Commitment to promoting and supporting equality, diversity, and inclusion across all areas of the Charity’s work.
- Experience of working at a senior level in post-16 or vocational education, or within a local authority involved in education policy or strategy.
Why join Central YMCA?
At Central YMCA, we’ve been changing lives for over 180 years. Today, we continue to support people from all walks of life through education, employability, health, and wellbeing programmes. Joining us as Chair offers a unique chance to shape the next chapter in this proud history – ensuring we remain as relevant, inclusive, and impactful as ever.
If you are an accomplished leader who believes in the power of community and lifelong opportunity, we would love to hear from you.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Monday 17th November.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Role Title
Chair of the Board of Trustees
Board/Committee
Board of Trustees
Remuneration
Travel and subsistence will be paid for attendance at meetings in accordance with the ARFID Awareness expenses policy where required. Board members are not remunerated for their Board/trustee work.
Responsible to
Board of Trustees
Regular liaison with
· Board of Trustees
· Executive Directors
Duration of appointment
Three-year term (with a possible extension of a further three years)
Overview
Established in 2019 and supporting a community of over 30,000 families ARFID Awareness UK is the only registered UK charity dedicated to raising awareness and further information about Avoidant/Restrictive Food Intake Disorder. As a not-for-profit, we provide individuals, parents, carers and medical professionals with up-to-date relevant information, research and support.
We are equally committed to supporting medical professionals across varying specialities, by equipping them with the information they need to ensure that their patients receive an early diagnosis and have access to appropriate care.
Our charitable aims are to:
1) Raising awareness about the condition within the medical and associated professions and the general public in such ways as the trustees shall determine;
2) Providing advice and information in such ways as the trustees shall determine to enable and empower parents and carers to advocate for the children in their care;
3) Facilitating research into the condition, the useful results of which will be published for the public benefit;
4) Potentially providing grants of financial assistance to enable economically disadvantaged families to obtain necessary treatment and medication unavailable via the NHS.
5) Advancing the education of the public in the subject of ARFID.
With regards to our structure, we are a Charitable Incorporated Organisation (CIO). As a CIO, our Charity Trustees are protected with limited liability, and whilst they are responsible for helping to manage the organisation, they do not hold dual roles of Company Director as they might with other charity structures.
Our mission is to remove the uncertainty, ambiguity and frustrations experienced by parents, carers and individuals over obtaining a diagnosis and treatment by providing general advice that may improve their journey.
Time Commitment
Trustees meet twice a year virtually. Meetings last approximately 2 hours.
The Remuneration Committee meets once per year virtually. Meetings last approximately 1 hour.
In addition, Trustees are expected to allow time for reading of papers and preparation for meetings, attending events training and induction. As a small charity there may also be a requirement for additional input of approximately 1-2 hours per month specific to your professional background and expertise as we continue through a period of growth.
Purpose of the role:
Board of Trustees
The Board of trustees (‘the Board’) is the body with the legal duty to protect the mission and vision of ARFID Awareness UK and to ensure that it is run in accordance with legal requirements.
The role of the Board is to provide good governance and leadership by:
· Shaping ARFID Awareness UK’s organisational strategy
· Approving organisational statutory policy
· Ensuring the organisation’s financial stability and sustainability
· Appointing the Executive Director/s (overseen by the Chair of the Board on behalf of the Board)
· Providing support and constructive challenge to the Executive Director/s and their staff
· Setting and monitoring procedures for assessing and managing risk
· Taking advice from Board members and external specialist advisors
· Monitoring strategy performance
· Representing ARFID Awareness UK externally where necessary
As a charity CIO, Board members are charity trustees only. They do not represent any group or organisation in this role and they must act in good faith and in the best interests of ARFID Awareness UK.
Chair duties:
· Chair and facilitate board meetings
· Provide inclusive leadership to the organisation and the Board by ensuring that everyone remains focused on the delivery of ARFID Awareness UK purpose and delivering strategic and charitable aims
· Ensure that the Board is effective in its task of setting and implementing the organisation’s direction and strategy
· Support each trustee to fulfil their duties and responsibilities for the effective governance of ARFID Awareness UK
· Support and constructively challenge the Executive Director/s to ensure that ARFID Awareness UK operates in line with statutory and legal requirements and is effective in its outputs
· Ensure financial probity and that all resources are focussed on achieving the aims and objectives of the organisation for the benefit of the membership and delivery of charitable objects
· Appoint the Executive Directors
· Appoint and support the ARFID Awareness UK Treasurer
· Act as an ambassador of ARFID Awareness UK
· Ensure the smooth running of Board meetings, fostering a collaborative and inclusive environment
· Ensure robust and compliant governance arrangements in adherence with charity and statutory regulation
· Lead Board development activities
Alongside the Executive Director:
· Planning the annual cycle of board meetings and other meetings where required
· Developing the board of trustees including induction, training, appraisal and succession planning
· Addressing conflict within the board and within the organisation,
Where staff are employed:
· Liaising with the Executive Director/s to oversee the organisation’s affairs and to provide support as appropriate
· Leading the process of supporting and appraising the performance of the Executive Director/s
Person Specification
Essential:
· Significant experience of charity governance and trusteeship, demonstrating understanding of best practice and regulatory compliance
· Proven experience of chairing boards, committees or senior leadership teams effectively
· Track record of supporting small to medium organisations through periods of growth, change and development
· Strong strategic thinking and planning skills with ability to provide vision and direction
· Excellent facilitation and interpersonal skills, able to build consensus and manage diverse perspectives
· Confident and effective communication skills including active listening and constructive challenge
· Ability to work effectively as a member of a diverse team whilst maintaining independence and accountability as Chair
· Understanding of the legal duties, responsibilities and liabilities of charity trusteeship and Chair role
Desirable:
· Senior leadership experience in the charity or non-profit sector
· Experience of supporting and appraising Executive Directors or senior leaders
· Knowledge of the healthcare sector and/or ARFID
· Understanding of charity finance, risk management and compliance frameworks
To apply please email your CV and covering letter to XXXXX by 17 November 2025. Interviews are likely to take place the first week of December.
The client requests no contact from agencies or media sales.
Help shape the future of Vegetarianism in the UK
Join us as a Trustee
The Vegetarian Society are the pioneers of the plant-based revolution, creating great food and positive change for over 175 years. Progressive and open to all, we are a movement of determined people, connected by our shared belief in a better future for every life on earth.
Today, our mission is more vital than ever: inspiring people to eat less meat and more plants for the benefit of animals, people, and the planet.
By joining our diverse and passionate trustee board you’ll play a key role in creating lasting impact through our campaigns, food standards, and advocacy work.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Arvon, the UK's oldest and most celebrated creative writing charity, is recruiting up to two finance trustees to join its dynamic board and help shape the charity's future. If you have a passion for the arts and literature, and believe in the positive, even transformative impact creative engagement can have for everyone, then we'd love to hear from you. We have run creative writing courses for young people, disadvantaged adults and the general public at our three writing houses – located in beautiful rural settings across England and now also online – for nearly 60 years. This is an opportunity to play a part in supporting and influencing the future of a unique charity at a time of exciting change.
The client requests no contact from agencies or media sales.
Do you believe that everyone should have access to quality advice and support, regardless of their background? As HR Trustee you would keep us true to our mission and guide our decisions to best support advice organisations across the UK.
With almost 700 members, AdviceUK is the biggest network of advice services in the UK. Since 1979, we have been supporting advice providers with training, information, and advocacy to help them create greater social impact. In 2024 alone, our members helped 2.8 million people with issues including debt, housing, employment, immigration and asylum, welfare benefits, and consumer rights.
Driven by an entrepreneurial spirit, we are constantly exploring new and innovative ways to strengthen the advice sector. Our vision? A society wherein every individual, regardless of means, is able to access the advice they need to exercise their rights and deal with any legal and social welfare problems they may face.
So what does the HR Trustee role at AdviceUK look like?
Are you looking for a voluntary role that is rewarding and offers you the chance to provide leadership with your human resources expertise?
The Board is responsible for our strategic direction and governance, ensuring we achieve our charitable objects and are well run. Day-to-day management of the organisation is delegated to the Chief Executive and staff, while the Board focuses on general direction and oversight.
We are currently looking for an experienced HR professional to join our Board as a Trustee. The HR Trustee plays a key role in providing strategic oversight of our people strategy and ensure effective people management and support.
The role can fit around existing commitments, both professional and personal. Previous trustee experience isn’t required, and you will be supported into the role through an onboarding and induction process.
Please read the candidate information pack for further information before you apply. Don’t think you quite meet all of the specifications? Please don’t count yourself out – we’d still love to hear from you and learn more about you and your interest in joining AdviceUK!
Ready to apply?
Eastside People is supporting AdviceUK in the recruitment of this role. Please apply by submitting your CV and a cover letter, both in Word doc format.
Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following:
- Why are you interested in the HR Trustee role at AdviceUK?
- Having read the information pack, what relevant experience and skills do you feel you would bring to this role? This might come from paid work, study, community or voluntary work or other experience.
We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.
The closing date for applications is Monday 1st December. Shortlisting interviews with our recruitment partner Eastside People will take place shortly after, and shortlisted candidates will an interview with AdviceUK during the week beginning Monday 15th December.
We look forward to hearing from you!