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Circa £33,200 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live)
Full-time
Permanent
Job description
In Memoriam Officer
Do you have experience of delivering excellent supporter or customer experiences? Are you confident managing relationships with empathy, sensitivity and care?
We're looking for a passionate, motivated and compassionate individual to join our In Memoriam and Celebration team.
Position: 000042 In Memoriam Officer
Location: Home-based, UK, Nationwide. However, travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £33,200 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: Sunday 13 September
Interview Date: Tuesday 22 – Thursday 24 September 2026 . Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the In Memoriam Manager, you'll play a key role in delivering and developing our in memoriam and celebration portfolio, ensuring supporters receive outstanding care and stewardship throughout their journey with us. This is a unique opportunity to support people who are honouring and remembering loved ones, often during some of the most emotional and significant moments in their lives.
Empathy, sensitivity and excellent relationship-building skills are essential. You'll be passionate about creating meaningful supporter experiences, helping supporters feel valued and connected while demonstrating the impact of their support.
Using data, insight and supporter feedback, you'll continually seek opportunities to improve supporter acquisition, engagement, retention and income, helping to shape the future of in memoriam and celebration giving.
Key Responsibilities
- Lead the delivery and ongoing development of supporter journeys across our in memoriam and celebration portfolio, placing supporters at the heart of everything you do.
- Oversee stewardship activity for all in memoriam supporters, including funeral giving, More than Memories Tribute Fund holders and dedication page supporters, ensuring communications are timely, personalised and compassionate.
- Build meaningful relationships with supporters, helping to create a lasting connection to our cause and communicating the impact of their support.
- Use data, insight and supporter feedback to identify opportunities to improve supporter acquisition, engagement, retention and income.
- Monitor and report on agreed financial and other KPIs, maximising opportunities and mitigating risks.
- Represent the In Memoriam and Celebration team internally, building strong relationships and raising awareness of our in memory products and opportunities.
- Support the In Memoriam Manager to develop, test and evaluate new supporter acquisition activity through warm and paid marketing campaigns.
About You
We are looking for someone with experience of delivering excellent supporter or customer experiences and who is confident managing relationships with empathy, sensitivity and care. You'll be organised, proactive and data-informed, with a passion for developing meaningful supporter journeys and helping supporters celebrate and remember loved ones in ways that are personal and impactful.
This is an exciting opportunity to make a real difference to supporters while helping to grow and develop a valued fundraising portfolio.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement when applying for the role.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Fundraising Assistant, Customer Service, Customer Care, Customer Experience, In Memory, In Memoriam, Trusts, Foundations, Fundraiser, Admin, Administration.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Organisation
Posted on: 13 August 2026
Closing date: 10 September 2026 at 23:30
Job ref: 8743 - CJ
Tags: Administration, Advice / Information, Communications, Fundraising, Social Care / Development, Customer Service, Customer support, Engagement / Outreach, Health / Medical, Mental Health, Partnerships, Recruitment, Wellbeing
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City of London (Hybrid)
1.85 miles
Circa £42000 per annum (day rates will also be considered)
Full-time
Contract (12-month Fixed Term Contract)
Job description
HR and Governance Manager
Orbis UK
12-month Fixed-Term Contract
Circa £42,000 per annum (day rates will also be considered)
Hybrid working with an expectation of around 2 days per week in the office (typically Tuesdays and Thursdays, although flexibility is available)
Full-time (flexible working will also be considered), starting ASAP
Charity People is delighted to be partnering with Orbis UK to recruit for their HR and Governance Manager.
This is a fantastic opportunity for an experienced HR professional to join Orbis UK on a 12-month fixed-term contract, helping the organisation strengthen and embed excellent people practices while delivering key HR priorities.
This role is critical to supporting a highly performing group of staff and trustees as they seek to transform lives through the prevention and treatment of blindness. The role sits within the Business Support Team, which is responsible for the day to day running of the organisation and will be crucial in co-creating a revised HR strategy and ensuring that the organisation's compliance with key statutory and regulatory requirements are maintained, working with the Senior Management Team (SMT). The successful postholder will work collaboratively with the Director of Finance and Operations to meet these objectives, but also will have a central role in identifying opportunities for growth within the HR and Governance function to ensure that good practice, wellbeing and compliance work hand in hand with one another and is embedded within the ethos of the organisation for the benefit of its staff and, ultimately, the communities Orbis supports.
The Opportunity
Over the next twelve months, success in this role will mean:
- Completing and progressing key HR priorities across the organisation
- Reviewing, updating and embedding the HR handbook
- Supporting and advising the SMT to develop and deliver a strong HR strategy embedding best practice while continuing to build a positive, inclusive and high performing culture strongly aligned with Orbis' values.
- Support the Director of Finance and Operations to provide high-quality, responsive and effective support to the Orbis Board and its sub-committees.
- Supporting the continued development of an effective in-house HR function
- Provide a responsive problem solving and supportive HR service to colleagues across the organisation.
- Overseeing governance administration where required
- Line manage and work with the Business Support Administrator
- Working in close partnership with the Director of Finance and Operations to deliver both strategic and operational HR priorities
About You
We're looking for someone who can hit the ground running from day one. You'll be a knowledgeable and hands-on HR professional who combines strategic thinking with the ability to deliver operationally. You'll be comfortable managing multiple priorities and bringing structure, pace and confidence to a busy environment.
You'll have:
- Significant experience supporting and developing a HR strategy
- Good knowledge of UK employment law and HR best practice
- Experience leading organisational people projects and delivering tangible outcomes
- Experience supporting organisational culture and employee engagement initiatives
- Excellent stakeholder management and relationship-building skills
- A pragmatic, solutions-focused approach
- Experience managing or mentoring team members
Desirable
- Undertaking (or qualified) CIPD Level 5 qualification (or equivalent experience)
- Experience at an Executive Assistant level for governance matters
- Knowledge of the NGO sector. We are open to applications from across disciplines and expertise if you can demonstrate your aptitude for the role with a hunger to learn, or for someone who is keen to translate their HR experience into this broad and interesting role.
Interview Process
Interviews will be informal, conversational and focused on understanding your HR experience and approach. Interviews are expected to last approximately 30-45 minutes and, where possible, will be conducted in person.
Please note: We are reviewing applications on a rolling basis and encourage interested candidates to apply as soon as possible. Due to the urgent nature of this appointment, we reserve the right to close the vacancy early if a suitable candidate is identified.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Organisation
Posted on: 14 August 2026
Closing date: 31 August 2026 at 09:00
Job ref: 115200
Tags: Human Resources, Governance / Management
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