Administration And Communications Volunteer Roles in Bethnal Green, Greater London

All Nations Christian College has a long history of successfully equipping men and women whose sights are firmly set on a future in mission work. In 2021 we celebrated 50 years of training for these remarkable individuals. We believe our work to be vital – preparing people for mission requires training for ‘the whole person’. And central to our ability to deliver high standards of education and growth for our students is a highly skilled, diverse and engaged team, ready to serve and make a difference. Could that be you?

We are looking for a qualified and experienced tutor to take overall responsibility for pastoral care within the College, and to contribute to the teaching of select modules in the candidate’s area of expertise.

This role is for a Tutor to be a residential volunteer on site (accommodation and meals are provided free of charge); or the role could suit a volunteer who lives locally and travels on site (travel expenses covered).

In the nature of the role, it is a genuine requirement that the post holder is a committed Christian and fully supports the objectives of the college.

Working conditions

Residential volunteer, or local volunteer

Located: Easneye, Ware, Hertfordshire

Hours of work: full time / part time (flexible)

Start: 2nd September 2024

All Nations Christian College is committed to safeguarding children and adults at risk, from abuse and neglect. We expect all staff who work with us to share this commitment. Staff may be required to be checked with the Disclosure & Barring Service (DBS)

All applicants must have the right to work in the UK.

Chair of the Board of Trustees role!

We're looking for our new Chair of the Board of Trustees.

We're seeking a dynamic individual to serve as Chair of the Board of Trustees. The primary responsibility of the Chair is to provide leadership and direction to the Board, ensuring effective governance and strategic direction for our organisation. 

This will be a non-remunerated role.

Essential Skills and Experience:

- Experience of Board or committee leadership of charity governance
- Knowledge of the building blocks of an effective Board and of leading and shaping a cohesive team
- Reflective and analytical, able to think innovatively, critically, independently, and strategically, demonstrating good judgement and commitment to learning
- Understanding and acceptance of the legal duties, responsibilities, and liabilities of Chairing a Board in the charity sector
- Good communication and leadership skills
- Capable of constructive challenge, addressing issues with diplomacy, sensitivity, and discretion

Desirable:

- Understanding of fundraising
- Understanding of procurement
- Demonstrate a healthy understanding of risk, and its benefits - be prepared to take risks when appropriate
- Entrepreneurial instincts

This volunteer role will require an Enhanced Disclosure and Barring Service check.

We are excited to invite passionate and dedicated individuals to join us as Trustees and contribute to the establishment and development of our charity organisation. Our mission is to inspire humanity through education for change and growth, focusing on adulthood. If you are enthusiastic about shaping the future and making a meaningful impact, we want you on our team!

About believe-IN

At believe-IN, we are committed to being facilitators of change for individuals and organisations in transitions. Our mission is to provide lifelong educational services that empower adults to manage life changes effectively, fostering growth and preventing mental health declines. Grounded in humanistic principles, our values of Knowledge, Education, Leadership, Integrity, and Courage guide us in creating exceptional life outcomes for all.

We operate with a one-stop-shop concept, offering a variety of educational and training programs, activities, and initiatives to help individuals develop essential life skills, enhance personal development, and improve overall well-being during critical life changes.

Our Social Impact

Inspired by lifespan developmental psychology and human rights principles, believe-IN strives to create a brighter, more empowered future. We believe in providing a holistic and inclusive platform accessible to all, fostering a more harmonious and equitable society for everyone.

The Trustee Role

As a Trustee, you will be a key decision-maker, responsible for supporting the organisation's direction, values, and governance structure. Your dedication and leadership will be essential in shaping believe-IN's future. We are specifically seeking individuals for the following roles:

1) Treasurer:

 2) Fundraising Professional

 3) Community Development Professional

 4) Secretary

We are looking for individuals who bring energy, enthusiasm, and commitment to the role, broadening the diversity of thinking on our board.

Application Notes

Applications can be made by sending a conventional CV (2-page max) and a covering letter (2-page max) outlining your interest and suitability for the role.

Join us in creating a world where everyone believes in themselves and can make the life they wish and deserve happen!

Cycle Sisters is an award-winning charity which inspires and enables Muslim women and girls to change their lives through cycling.  We're looking for a Business Development Trustee who can provide leadership to Cycle Sisters on growing a charity/third sector organisation.   This individual will play an entrepreurial role, supporting the CEO in scoping out new opportunities and enabling Cycle Sisters to generate income from diverse sources.

Key responsibilities: 

• Provide leadership and new ideas on areas of business development for Cycle Sisters such as: 

  • corporate sponsorship and partnerships

  • service delivery and earned income

  • membership scheme 

  • high net-worth donors 

  • public sector commissioning

  • digital fundraising

• Work with the CEO to identify new opportunities and develop strategies and action plans for identified areas of income generation.   Provide ongoing support to the CEO for the development of these income streams.

• Support the CEO to develop the “business case‟ and pitch for companies, businesses and other bodies to partner with and fund Cycle Sisters

• Network on behalf of Cycle Sisters and develop contacts with businesses, companies and other relevant bodies to assist with income generation 

Trustee statutory duties: 

• To ensure the organisation complies with its governing document

• To ensure that the organisation pursues its objectives as defined in its governing document.

• To ensure the organisation applies its resources exclusively in pursuance of its objectives - the charity must not spend money on activities which are not included in its own objectives, no matter how 'charitable' and 'worthwhile' those activities are.

• To contribute actively to the Board of Trustees' role in giving firm strategic direction to the organisation, setting overall policy, defining goals and setting targets and evaluating performance against agreed targets. 

• To safeguard the good name and values of the organisation. 

• To ensure the effective and efficient administration of the organisation.

• To ensure the financial stability of the organisation. 

• To protect and manage the property of the organisation and to ensure the proper investment of the organisation's funds. 

Person specification: 

Specific to the role: 

• Experience at a senior level in any of the following areas: corporate social responsibility, corporate partnerships and sponsorship, business development, earned income, enterprise, high net-worth donors, bid development, membership schemes, digital fundraising 

• High level knowledge and contacts within the corporate sector 

• Awareness of market trends and competitors 

• Excellent networking, influencing and communication skills

• Understanding of Islamic values and ethics, and Muslim communities’ sensitivities which could impact potential partnerships and funding 

• Understanding of the challenges facing small to medium UK charities in generating sustainable income

• Ability and commitment to contribute approximately 4-6 hours per month for this role (in addition to board meetings) 

General Trustee role::

• Commitment to and understanding of Cycle Sisters’ aims and values

• Independent judgement, strategic vision and ability to challenge constructively as well as working collaboratively as part of a team 

• Knowledge of voluntary sector and charity governance 

• Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship 

• Availability to attend online board meetings 3-4 times per year 

• Ability to work effectively as a member of a team with excellent communication skills 

• Ability to organise time and work to deadlines.

• Commitment to equality, diversity and inclusion 

• Understanding of UK Muslim communities including key organisations, institutions and individuals (desirable)

• Knowledge of the main developments and initiatives within the UK’s cycling scene (desirable) 

• Lived experience of barriers to cycling experienced by Muslim women and a passion for cycling, active travel or sport in general (desirable) 

Role title: Chair of the Board of Trustees
Location: Flexible (travel to London will be required at least once a quarter)
Salary: N/A (Volunteer role)
Time commitment: 1.5-2 days per month
Contract: The Chair is appointed for an initial 3-year term with the option of renewal for up to 3 terms. The maximum term for all trustees (including the Chair) is 9 years.

Purpose of the role: 

Are you seeking a board opportunity with a high-impact charity that aligns with your values and vision for society? Passionate about refugee welfare, integration, and unlocking talent for the UK? This is an exciting opportunity for an experienced leader to join a growing, impact-focused and ambitious charity supporting refugees to access meaningful employment and build a new life. 

The Chair leads the board, ensuring that it governs Breaking Barriers effectively, in service of our vision and mission. The Chair leads in an inclusive way, supporting the board to work together well, and providing support and challenge to the Chief Executive. The Chair is also an ambassador for the charity. 

The Chair of Breaking Barriers provides visionary leadership and strategic direction, ensuring that the organisation effectively achieves its mission while adhering to its core values. This pivotal role involves governance oversight, board leadership, executive support, and serving as an ambassador for the organisation.

What’s in it for you?

Holding the high-profile role at the Chair of Trustees have a number of benefits, including the following:

• Contributing to an important cause: Having appropriate support for refugees in the UK to access meaningful employment does not only benefit the refugee community. It also supports businesses to have access to a wider talent pool and helps foster integration in the society.
• Opportunity to make a difference: As the new Chair for Breaking Barriers, you will have the opportunity to drive the growth of a highly impactful Charity with current funding of circa £4 million per year. Breaking Barriers have ambitious plans to extend its impact and you will play a part in spearheading this.
• Expanding your network: Breaking Barriers partners with some of the most high-profile corporates such as Macquarie, Bank of America, LinkedIn, Ikea, and the Big Yellow Group. Being the Chair of Trustee means that you will have exposure to these organisations. You will also have access to other senior stakeholders within Breaking Barriers’ wider network, amongst the trustees, executive, and founding teams.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations:

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply:

If you are looking for a role where you can make a real difference, we want to hear from you. Please apply via Charity Jobs by submitting a cover letter (up to approximately 2 A4 pages), referencing how you believe you best meet the person specification. You are also welcome to include any reasonable adjustments you require for the interview process. Please view the attached recruitment pack for further essential information for candidates.

Closing date for applications is 11:59pm on Sunday 2nd June. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Do you have a passion to make a difference to the lives of children and families? Spurgeons Family Charity is seeking three or four new trustees to join our current Board in bringing prayerful wisdom and strategic guidance over the coming years.

Spurgeons is one of the UK’s leading children’s charities, supporting vulnerable and disadvantaged children and their families for 150 years. Inspired by Christian faith and our founder Charles Spurgeon, we’re here for all families. Together, we create Family Hubs in communities where we’re needed most, with counselling, early years and family support. We partner with local councils and churches to care for every family, putting children and young people first in everything we do. Our services also include helping young carers, providing parenting advice and working with families affected by domestic abuse, and imprisonment.

These services are needed more than ever, particularly as local authorities with tight budgets make difficult choices on where to spend their limited resources. As we prepare for the launch of our new five-year plan in 2025, we are ambitious and hopeful about how we can use our strong financial position and robust level of assets to make a significant impact on many more children’s lives in the future.

To support Board succession planning, we are seeking to appoint new trustees with experience and skills such as:

· Lived experience: we are particularly looking to hear the voice of young people on our Board and especially those with lived experience of children and young people’s support services. We will provide the necessary training, mentoring and support to fulfil the role.

· Fundraising/marketing: this trustee will bring a clear understanding of best practice in fundraising and/or marketing.

· Children’s services: we are looking for someone with senior management or leadership experience in the children’s services sector e.g. within social services/ the care sector, health, education, local authorities or charitable contexts.

· Counselling: this trustee will have understanding and/or experience in counselling, bringing wisdom and insight at a governance level.

· Digital: we seek a leader with experience of digital transformations and entrepreneurship, to provide a strategic view of how Spurgeons can thrive in a digital, audience-focused context.

Given an occupational requirement for these roles to be filled by Christians, we are seeking candidates with a personal and active Christian faith who are comfortable and aligned with the statement of faith outlined on our website.

Spurgeons values diversity, promotes inclusion, and encourages applications from a diverse range of candidates, including those with lived experience of children’s support services. We recognise the need to increase the diversity of the Board, for example in terms of age, ethnicity, disability, gender and LGBTQ+ representation. Our goal, and a key priority in this recruitment process, is for the Board to become more closely representative of our service user community.

The time commitment required of a trustee is likely to equate to approximately 12 days per year.

This is a hybrid role: at present, Board meetings take place in London and committee meetings take place virtually via Teams.

For further information, including full details of how to apply, please see our Appointment Details Pack which can be downloaded in the Application Resources section of this advert.

Application is by submission of CV and cover letter to Laura Bagley at Macaulay Search by the closing date of Friday 24th May 2024. Please contact Laura if you have any questions about this opportunity (please see appointment details pack for contact details).

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Role Summary

We are looking for a new Chair of Trustees who will offer strategic and supportive leadership to our highly effective, collaborative and committed Board.  The Chair leads the board, ensuring that it governs the charity effectively, in service of the charity's vision and mission.  The Chair leads in an inclusive way, supporting the Board to work together well, and providing support and challenge to the Chief Executive.  The Chair is also an ambassador for the charity.

Chair role & responsibilities 

Provide strategic leadership to the charity and the Board, ensuring that Glass Door achieves its mission with the interests of Glass Door's guests at its centre.

Work collaboratively with the CEO, staff and volunteers to achieve our mission and optimise the relationship between the Board and Glass Doors's staff and volunteers.

Provide leadership within the Board, ensuring that it fulfills its responsibilities for the governance of the organisation and promoting governance among fellow Trustees, providing clarity around boundaries between governance, management and operations.

Plan and chair the bi-monthly board meetings and the AGM, with colleagues as appropriate and liaise with the CEO, Company Secretary and Governance Trustee with regard to setting up meetings, agenda items and annual report content.

Facilitate meetings ensuring all have equal involvement in discussions, clarifying any uncertainties, confirming decisions made and actions to be taken and ensuring effective time management of meetings whilst providing appropriate periods of discussion and reflection.

Act as a spokesperson and figurehead for Glass Door when required.

Support Glass Door functions and events eg attendance at supporter events.

Support the Head of Fundraising & Major Donors with the cultivation of high-level donors, occassionally attending meetings where value can be added.

Represent the Board at staff Town Hall meetings.

Support the team liaising with partner churches and statutory authorities as required and be the public face of Glass Door in the local community.

Liaise with the CEO and he Board to keep an overview of the charity's affairs.

Provide supervision and support to the CEO as necessary in addition to planned monthly/bi-monthly 'catch up' meetings and, with the People Trustee, lead the CEO's annual performance review.

To act as final stage adjudicator for disciplinary and grievance procedures if required.

What we are looking for

Experience of being a Trustee, ideally in the third sector, and an understanding of the legal responsibilities and liabilities of a Trustee/Director.

A keen sense of strategic purpose.

Strong leadership skills, able to foster and promote a collaborative team environment and an inclusive and collaborative leadership style; able to inspire and support everyone to participate on an equal footing.

An ability to facilitate, mediate, influence and respect the confidences of colleagues.  The ability to listen and engage effectively.  You are comfortable with challenge and debate and are able to encourage that in others whilst fostering a collaborative board environment.

Excellent presentation and communication skills.

Advocate and ambassador - possess gravitas to lead the organisation and be able and willing to champion Glass Door.

Demonstrate a strong and visible passion and commitment to Glass Door's guests and ensure that the interests of our guests drive the decisions of the Board.

A strong personal commitment to equity, diversity and inclusion.

A willingness to devote necessary time and effort to your duties as Chair and be available and responsive (e.g. when things sometimes 'come up' that require the Chair to advise, support or give consent to).

What's in it for the new Chair?

Our vision is a world where no one has to sleep on the streets of London and we're working every day to achieve this.  Your role as Chair will offer you an incredibly reqarding experience to use your skills and collaborate with the rest of the Board and staff members for the benefit of people experiencing, or at risk of homelessness.

For more information please see the full role description and Glass Door information pack attached,

GSTTKPA is going through an exciting period of change. Therefore, we are seeking to recruit a new Company Secretary to support our ambitious and innovative change programme, so we can continue to achieve the aims and objectives of the charity.

The role of Company Secretary is a key and important Trustee position on the Board. The Company Secretary will support the Chair and Vice Chair by ensuring the board functions smoothly. The Company Secretary will also have the opportunity to assist with activities and initiatives that are funded by GSTTKPA.

Trustees play a vital role in making sure that GSTTKPA achieves its core purpose. They also ensure that the charity has a clear strategy andthat our work and goals are in line with our vision. Just as importantly, all the Trustees have a collective responsibility. This means that trustees always actas a group and not as individuals. 

As a Trustee, we also require the successful applicant to have a commitment to equality; celebrate diversity and be responsive to the needs of different groups and individuals within GSTTKPA and the wider community. In return, the successful applicant will join a warm and friendly team that works collaboratively to support each other as well as our kidney patients.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.