Administration And Communications Volunteer Roles in Brighton, The City Of Brighton And Hove
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join Us in Shaping the Future: Bring your passion for eye care and diverse expertise to make a meaningful impact in the lives of those in need. Become a Trustee of Vision Care for Homeless People!
- Are you passionate about ensuring everyone has access to essential eye care services, regardless of their circumstances?
- Are you eager to make a meaningful impact in the lives of those experiencing homelessness?
- If so, we invite you to consider becoming a Trustee at VCHP, where we're dedicated to providing vital eye care to those in need.
About Us
At VCHP, we believe that everyone deserves the right to clear vision and eye health. Since 2003, we've been on a mission to provide comprehensive eye care services to individuals experiencing homelessness across the UK. From eye exams to prescription glasses, we're committed to ensuring that no one is left behind when it comes to their vision. Now, as we look to the future, we're seeking dynamic individuals to join our board and help guide our strategic direction.
What We’re Looking For
We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board. Do you know how to positively challenge the status quo? At VCHP, we're on a mission to provide essential support to those experiencing homelessness, and as we move forward, we recognise the importance of having a diverse and skilled board to guide our efforts effectively. We're currently seeking individuals who can bring specific expertise to address the existing skills gaps on our board. We're particularly interested in candidates who possess one or more of the following skills and experiences:
- Board Experience: To provide strategic leadership and governance oversight.
- Digital Skills: To navigate the digital landscape and leverage technology for organisational growth.
- Cybersecurity: To ensure the security and integrity of our digital infrastructure.
- Lived experience of homelessness or experience as a service user: To offer firsthand insights into the needs and challenges of our service users.
- Charity Law and Compliance: To ensure that we operate in accordance with legal and regulatory requirements.
- Policy Development: To develop robust policies that align with our mission and support our organizational objectives.
By adding individuals with these specific skills to our board, we aim to enhance our capacity to fulfil our mission and serve our community more effectively. For the full role description, which outlines essential skills and responsibilities, please contact us.
Why Join Us
- Make an Impact: As a Trustee, you'll have the opportunity to make a tangible difference in the lives of those we serve and contribute to positive change in our community.
- Professional Development: Joining our board offers valuable opportunities for personal and professional growth, including leadership development, networking, and learning from experienced colleagues.
- Be Part of Something Meaningful: Join a dedicated team of like-minded individuals who are committed to making a difference and creating a brighter future for VCHP and those we support.
How to Apply
If you're ready to embark on this rewarding journey and help shape the future of VCHP, we'd love to hear from you!
To apply, kindly detail your alignment with the desired skills and experiences and articulate your motivation for seeking the role of trustee at VCHP within a concise response of no more than 2 pages. Please accompany this with your CV, if you have one.
If you want to learn more or have questions before applying, please contact Anna, who will be happy to assist you. Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload or require any adaptations for your initial engagement with us, please contact Anna who will be happy to advise on this.
Closing date for applications: 31st May 2024, with the possibility of interviews conducted on a rolling basis.
Interview dates: July 2024. While this role can be carried out remotely, please note that there will be one annual face-to-face meeting.
To apply, kindly detail your alignment with the desired skills and experiences and articulate your motivation for seeking the role of trustee at VCHP within a concise response of no more than 2 pages. Please accompany this with your CV, if you have one.
Closing date for applications: 31st May 2024, with the possibility of interviews conducted on a rolling basis.
Interview dates: July 2024. While this role can be carried out remotely, please note that there will be one annual face-to-face meeting.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking to recruit a Treasurer to join our board of trustees. The Treasurer, in addition to their role as trustee will oversee income, expenditure and support SCIP to manage cash flow and safeguard the charity.
Application pack can be located on our website
The client requests no contact from agencies or media sales.
Join the EAUC board and help lead and empower the post-16 education sector to embed sustainability in everything it does: equipping learners for their lives and shaping society for the better.
This is a unique opportunity for someone to bring an external perspective to our charity. We are looking for someone who is passionate about sustainability and education. You don’t need years of experience - we’re seeking someone with a keen eye on what’s important to us: impact, quality, engagement and accessibility. We particularly welcome early-career candidates and those familiar with the further education and skills sector.
Position: Trustee and director
Location: Remote within UK and Ireland
Salary: Unremunerated with reasonable expenses paid
Positions available: One
Closing date: 16th May 2024
The EAUC is the leading body for sustainability in the post-16 education sector in the UK and Republic of Ireland. We represent 300+ institutions with collectively over 2 million students, nearly 400,000 staff and a spending budget of over £25 billion. We exist to lead and empower the post-16 education sector to embed sustainability in everything it does: equipping learners for their lives and shaping society for the better.
The EAUC board is made up of twelve volunteer trustees. We have one long-standing trustee who reaches the end of their tenure at the July 2024 AGM so we have ONE available trustee position.
The new trustee we are seeking will be passionate and innovative with knowledge or experience in the further education sector, whether this is a college, adult education, employment-based learning or a community-based provision.
The client requests no contact from agencies or media sales.
Cycle Sisters is an award-winning charity which inspires and enables Muslim women and girls to change their lives through cycling. We're looking for a Business Development Trustee who can provide leadership to Cycle Sisters on growing a charity/third sector organisation. This individual will play an entrepreurial role, supporting the CEO in scoping out new opportunities and enabling Cycle Sisters to generate income from diverse sources.
Key responsibilities:
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Provide leadership and new ideas on areas of business development for Cycle Sisters such as:
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corporate sponsorship and partnerships
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service delivery and earned income
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membership scheme
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high net-worth donors
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public sector commissioning
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digital fundraising
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Work with the CEO to identify new opportunities and develop strategies and action plans for identified areas of income generation. Provide ongoing support to the CEO for the development of these income streams.
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Support the CEO to develop the “business case‟ and pitch for companies, businesses and other bodies to partner with and fund Cycle Sisters
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Network on behalf of Cycle Sisters and develop contacts with businesses, companies and other relevant bodies to assist with income generation
Trustee statutory duties:
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To ensure the organisation complies with its governing document
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To ensure that the organisation pursues its objectives as defined in its governing document.
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To ensure the organisation applies its resources exclusively in pursuance of its objectives - the charity must not spend money on activities which are not included in its own objectives, no matter how 'charitable' and 'worthwhile' those activities are.
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To contribute actively to the Board of Trustees' role in giving firm strategic direction to the organisation, setting overall policy, defining goals and setting targets and evaluating performance against agreed targets.
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To safeguard the good name and values of the organisation.
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To ensure the effective and efficient administration of the organisation.
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To ensure the financial stability of the organisation.
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To protect and manage the property of the organisation and to ensure the proper investment of the organisation's funds.
Person specification:
Specific to the role:
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Experience at a senior level in any of the following areas: corporate social responsibility, corporate partnerships and sponsorship, business development, earned income, enterprise, high net-worth donors, bid development, membership schemes, digital fundraising
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High level knowledge and contacts within the corporate sector
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Awareness of market trends and competitors
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Excellent networking, influencing and communication skills
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Understanding of Islamic values and ethics, and Muslim communities’ sensitivities which could impact potential partnerships and funding
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Understanding of the challenges facing small to medium UK charities in generating sustainable income
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Ability and commitment to contribute approximately 4-6 hours per month for this role (in addition to board meetings)
General Trustee role::
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Commitment to and understanding of Cycle Sisters’ aims and values
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Independent judgement, strategic vision and ability to challenge constructively as well as working collaboratively as part of a team
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Knowledge of voluntary sector and charity governance
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Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
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Availability to attend online board meetings 3-4 times per year
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Ability to work effectively as a member of a team with excellent communication skills
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Ability to organise time and work to deadlines.
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Commitment to equality, diversity and inclusion
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Understanding of UK Muslim communities including key organisations, institutions and individuals (desirable)
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Knowledge of the main developments and initiatives within the UK’s cycling scene (desirable)
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Lived experience of barriers to cycling experienced by Muslim women and a passion for cycling, active travel or sport in general (desirable)
The client requests no contact from agencies or media sales.
We are excited to invite passionate and dedicated individuals to join us as Trustees and contribute to the establishment and development of our charity organisation. Our mission is to inspire humanity through education for change and growth, focusing on adulthood. If you are enthusiastic about shaping the future and making a meaningful impact, we want you on our team!
About believe-IN
At believe-IN, we are committed to being facilitators of change for individuals and organisations in transitions. Our mission is to provide lifelong educational services that empower adults to manage life changes effectively, fostering growth and preventing mental health declines. Grounded in humanistic principles, our values of Knowledge, Education, Leadership, Integrity, and Courage guide us in creating exceptional life outcomes for all.
We operate with a one-stop-shop concept, offering a variety of educational and training programs, activities, and initiatives to help individuals develop essential life skills, enhance personal development, and improve overall well-being during critical life changes.
Our Social Impact
Inspired by lifespan developmental psychology and human rights principles, believe-IN strives to create a brighter, more empowered future. We believe in providing a holistic and inclusive platform accessible to all, fostering a more harmonious and equitable society for everyone.
The Trustee Role
As a Trustee, you will be a key decision-maker, responsible for supporting the organisation's direction, values, and governance structure. Your dedication and leadership will be essential in shaping believe-IN's future. We are specifically seeking individuals for the following roles:
1) Treasurer:
2) Fundraising Professional
3) Community Development Professional
4) Secretary
We are looking for individuals who bring energy, enthusiasm, and commitment to the role, broadening the diversity of thinking on our board.
Application Notes
Applications can be made by sending a conventional CV (2-page max) and a covering letter (2-page max) outlining your interest and suitability for the role.
Join us in creating a world where everyone believes in themselves and can make the life they wish and deserve happen!
Application Notes
Applications can be made by sending a conventional CV (2-page max) and a covering letter (2-page max) outlining your interest and suitability for the role.
The closing date for applications is 17th of May 2024.
Join us in creating a world where everyone believes in themselves and can make the life they wish and deserve happen!
The client requests no contact from agencies or media sales.
Do you have a passion to make a difference to the lives of children and families? Spurgeons Family Charity is seeking three or four new trustees to join our current Board in bringing prayerful wisdom and strategic guidance over the coming years.
Spurgeons is one of the UK’s leading children’s charities, supporting vulnerable and disadvantaged children and their families for 150 years. Inspired by Christian faith and our founder Charles Spurgeon, we’re here for all families. Together, we create Family Hubs in communities where we’re needed most, with counselling, early years and family support. We partner with local councils and churches to care for every family, putting children and young people first in everything we do. Our services also include helping young carers, providing parenting advice and working with families affected by domestic abuse, and imprisonment.
These services are needed more than ever, particularly as local authorities with tight budgets make difficult choices on where to spend their limited resources. As we prepare for the launch of our new five-year plan in 2025, we are ambitious and hopeful about how we can use our strong financial position and robust level of assets to make a significant impact on many more children’s lives in the future.
To support Board succession planning, we are seeking to appoint new trustees with experience and skills such as:
· Lived experience: we are particularly looking to hear the voice of young people on our Board and especially those with lived experience of children and young people’s support services. We will provide the necessary training, mentoring and support to fulfil the role.
· Fundraising/marketing: this trustee will bring a clear understanding of best practice in fundraising and/or marketing.
· Children’s services: we are looking for someone with senior management or leadership experience in the children’s services sector e.g. within social services/ the care sector, health, education, local authorities or charitable contexts.
· Counselling: this trustee will have understanding and/or experience in counselling, bringing wisdom and insight at a governance level.
· Digital: we seek a leader with experience of digital transformations and entrepreneurship, to provide a strategic view of how Spurgeons can thrive in a digital, audience-focused context.
Given an occupational requirement for these roles to be filled by Christians, we are seeking candidates with a personal and active Christian faith who are comfortable and aligned with the statement of faith outlined on our website.
Spurgeons values diversity, promotes inclusion, and encourages applications from a diverse range of candidates, including those with lived experience of children’s support services. We recognise the need to increase the diversity of the Board, for example in terms of age, ethnicity, disability, gender and LGBTQ+ representation. Our goal, and a key priority in this recruitment process, is for the Board to become more closely representative of our service user community.
The time commitment required of a trustee is likely to equate to approximately 12 days per year.
This is a hybrid role: at present, Board meetings take place in London and committee meetings take place virtually via Teams.
For further information, including full details of how to apply, please see our Appointment Details Pack which can be downloaded in the Application Resources section of this advert.
Application is by submission of CV and cover letter to Laura Bagley at Macaulay Search by the closing date of Friday 24th May 2024. Please contact Laura if you have any questions about this opportunity (please see appointment details pack for contact details).
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role Summary
We are looking for a new Chair of Trustees who will offer strategic and supportive leadership to our highly effective, collaborative and committed Board. The Chair leads the board, ensuring that it governs the charity effectively, in service of the charity's vision and mission. The Chair leads in an inclusive way, supporting the Board to work together well, and providing support and challenge to the Chief Executive. The Chair is also an ambassador for the charity.
Chair role & responsibilities
Provide strategic leadership to the charity and the Board, ensuring that Glass Door achieves its mission with the interests of Glass Door's guests at its centre.
Work collaboratively with the CEO, staff and volunteers to achieve our mission and optimise the relationship between the Board and Glass Doors's staff and volunteers.
Provide leadership within the Board, ensuring that it fulfills its responsibilities for the governance of the organisation and promoting governance among fellow Trustees, providing clarity around boundaries between governance, management and operations.
Plan and chair the bi-monthly board meetings and the AGM, with colleagues as appropriate and liaise with the CEO, Company Secretary and Governance Trustee with regard to setting up meetings, agenda items and annual report content.
Facilitate meetings ensuring all have equal involvement in discussions, clarifying any uncertainties, confirming decisions made and actions to be taken and ensuring effective time management of meetings whilst providing appropriate periods of discussion and reflection.
Act as a spokesperson and figurehead for Glass Door when required.
Support Glass Door functions and events eg attendance at supporter events.
Support the Head of Fundraising & Major Donors with the cultivation of high-level donors, occassionally attending meetings where value can be added.
Represent the Board at staff Town Hall meetings.
Support the team liaising with partner churches and statutory authorities as required and be the public face of Glass Door in the local community.
Liaise with the CEO and he Board to keep an overview of the charity's affairs.
Provide supervision and support to the CEO as necessary in addition to planned monthly/bi-monthly 'catch up' meetings and, with the People Trustee, lead the CEO's annual performance review.
To act as final stage adjudicator for disciplinary and grievance procedures if required.
What we are looking for
Experience of being a Trustee, ideally in the third sector, and an understanding of the legal responsibilities and liabilities of a Trustee/Director.
A keen sense of strategic purpose.
Strong leadership skills, able to foster and promote a collaborative team environment and an inclusive and collaborative leadership style; able to inspire and support everyone to participate on an equal footing.
An ability to facilitate, mediate, influence and respect the confidences of colleagues. The ability to listen and engage effectively. You are comfortable with challenge and debate and are able to encourage that in others whilst fostering a collaborative board environment.
Excellent presentation and communication skills.
Advocate and ambassador - possess gravitas to lead the organisation and be able and willing to champion Glass Door.
Demonstrate a strong and visible passion and commitment to Glass Door's guests and ensure that the interests of our guests drive the decisions of the Board.
A strong personal commitment to equity, diversity and inclusion.
A willingness to devote necessary time and effort to your duties as Chair and be available and responsive (e.g. when things sometimes 'come up' that require the Chair to advise, support or give consent to).
What's in it for the new Chair?
Our vision is a world where no one has to sleep on the streets of London and we're working every day to achieve this. Your role as Chair will offer you an incredibly reqarding experience to use your skills and collaborate with the rest of the Board and staff members for the benefit of people experiencing, or at risk of homelessness.
For more information please see the full role description and Glass Door information pack attached,
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
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The client requests no contact from agencies or media sales.
Raising Futures Kenya supports young people in Kenya to become self-reliant and live free from poverty, through technical vocational training and business skills courses, and specialised support such as counselling.
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The client requests no contact from agencies or media sales.