Administration and information officer jobs

The Role

As Wilder Learning Manager, you’ll lead a small, passionate team delivering inspiring outdoor learning and engagement programmes that connect schools, educators and young people with nature across Sussex. You’ll oversee the delivery and ongoing development of high‑quality accredited training, INSETs, school sessions and advice that supports schools to improve their grounds for nature and outdoor learning.

You’ll be an enthusiastic and confident leader, able to step into delivery when needed, and excited by innovation, collaboration and partnership working. Bringing experience of managing people, you’ll foster a positive, supportive and inclusive culture, encouraging creativity, continuous improvement and professional development.

This varied role combines leadership, project management and hands‑on involvement, playing a key part in ensuring our learning offer inspires and empowers educators and young people to connect with, care for and benefit from nature across Sussex’s land and marine environments.

A valid drivers licence is required for this role.

This role is subject to an Enhanced DBS with Barred List check

The Person

You will be a professional, values-led leader who enjoys supporting others to do their best work. You’ll bring a positive, practical and reflective approach; enabling you to navigate complexity, manage competing demands and support decision-making. You’ll be comfortable building trust, having honest conversations, and creating space for others to grow; balancing encouragement with clear expectations.

You’ll be organised and reflective, able to manage your time and priorities while remaining approachable and supportive. You’ll share Sussex Wildlife Trust’s commitment to inclusion and safeguarding, and reflect our values in your practice.  You’ll demonstrate a personal passion for wildlife, outdoor learning and the benefits nature connection for young people in Sussex, which will underpin everything you do.

Reporting to: Service Manager

Contract Type: Permanent

Location: Baca office, Cambridge, England. The role may require regular travel to locations where Baca’s services are delivered.

Salary: £31,200 per annum for full time hours. Equivalent to £18,720 per annum for 22.5 hours. The role also comes with an allowance of £2,301 (pro rata) for Cambridge cost of living.

Working hours: 22.5 hours a week.

About Baca: Baca is dedicated to supporting young refugees aged 16 to 18. Our mission is to empower these young individuals to become positive, independent contributors to society. We are looking for a passionate and dedicated Creative Arts Therapist to join our team and lead the delivery of our arts therapy program.

Overall Purpose: To use creative therapy methods to help young people express their emotions, process their emotional wellbeing, and build inner resilience for a brighter future.

Key Responsibilities:

• Lead therapeutic interventions using creative modalities (art, dance, drama, or music) to enhance young people's resilience and emotional wellbeing.
• Collaborate with a multi-disciplinary team and external partners to deliver comprehensive support.
• Support young people in achieving outcomes such as increased personal safety, improved physical and emotional wellbeing, and greater engagement in education, employment, and social activities.
• Assess emotional health needs and recommend improvements, while sensitively challenging young people to develop positive routines and habits.
• Deliver therapeutic sessions (both 1-to-1 and group) in a safe and secure environment.
• Contribute to team discussions and refer young people to other mental health professionals as needed.
• Enable young people to express themselves creatively and culturally, fostering confidence and resilience.
• Ensure all young people are safeguarded from harm and supported to self-protect.
• Maintain session notes, therapy spaces, and materials, and handle administrative tasks.
• Participate in meetings, training, and professional development opportunities.
• Embrace and practice Baca's Vision, Mission, and Values in daily activities.

Personal Specification:

• A qualified art therapist registered with the Health & Care Professions Council (HCPC) and the British Association of Art Therapists (BAAT) (or equivalent for your modality).
• Passionate about Baca's mission and values, and able to lead by example.
• Supportive, approachable, responsible, reliable, and personable.
• Organised, creative, practical, and able to manage a varied workload.
• Excellent team player with strong interpersonal skills.
• Strong Microsoft Office skills
• Ability to develop key external relationships and work well within a family-like organisational culture.
• Willingness to work flexible hours and travel across the UK as required.
• Enhanced DBS check required.
• Ability to drive/travel to all locations where Baca’s service is delivered .

Why Join Us?

• Make a real difference in the lives of vulnerable young people.
• Be part of a supportive and dynamic team.
• Opportunities for professional growth and development.

How to Apply: If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.

Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!

Please note: We do not offer sponsorship for this role.

Reporting To: Education Manager

Contract Type: Permanent

Location: Loughborough

Salary: £24,735 - £28,345 per annum pro rata

(Equivalent to £13,192 to £15,117 for 20 hours a week)

Working Hours: 20 hours a week

About Us:

We support young people who have been forced to flee their home country, because of war, persecution, or trafficking. We provide a safe home, education and therapeutic care that enables them to fulfil their potential and become thriving members of the community.

Role Overview:

We are seeking a passionate and dedicated ESOL Teacher to join our team. The successful candidate will deliver high-quality ESOL English, Maths, and ICT education to young people, helping them reach a standard where they can access local college courses. This role involves supporting volunteers, directing Learning Support Assistants, and contributing to curriculum development.

Key Responsibilities:

• Deliver creative and engaging ESOL English, Maths, and ICT lessons.
• Support and direct volunteers and Learning Support Assistants.
• Plan, review, and develop curriculum programmes.
• Maintain student records and contribute to education reports.
• Ensure safeguarding procedures are followed.
• Communicate effectively with team members and external partners.
• Support the holistic development of each young person.

Personal Specification:

Education and Qualifications:

• Relevant teaching qualification (Desirable)
• Willingness to work towards a CELTA qualification (Essential)

Experience:

• Teaching experience (Essential)
• Experience delivering ESOL programmes (Desirable)
• Experience with unaccompanied asylum-seeking and trafficked young people (Desirable)
• Experience in lesson planning and developing Schemes of Work (Essential)

Knowledge and Skills:

• Understanding of inclusion and differentiation strategies (Essential)
• Professional understanding of safeguarding (Essential)
• Ability to plan and deliver effective lessons (Essential)
• Excellent personal organisation and attention to detail (Essential)
• Strong verbal and written communication skills (Essential)
• Ability to manage multiple tasks and meet deadlines (Essential)

Personal Attributes:

• Alignment with Baca’s values and mission (Essential)
• Genuine concern for young asylum seekers/refugees (Essential)
• Resilience and ability to work under pressure (Essential)
• Commitment to safeguarding and promoting welfare (Essential)
• Proactive and willing to take initiative (Essential)
• Ability to work creatively and collaboratively (Essential)

Other Requirements:

• Enhanced DBS check (Essential)
• Adherence to all organisational policies and procedures (Essential)

How to Apply:

If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. Join us in making a positive impact and helping young people build a brighter future!

Applicants will be shortlisted and interviewed as and when applications are received.

Please note: We do not offer sponsorship for this role.

A rare chance to join an incredibly supportive and inclusive employer that values hard work, flexiblity and employee well-being, and recognised by the GM Good Employment Charter! We are a small but vastly experienced team of family support/volunteer Coordinators, delivering highly respected volunteer-led home visiting support to families in the early years. 

We are looking for someone to provide direct support to families and also recruit, train and support a team of local parent/carer volunteers who will provide weekly home visiting and community support to families.

You will work  with other professionals from universal and specialist services to provide a coordinated response to families’ needs. You will assess need and risk prior to carefully matching volunteers with families or offering direct support, working as part of multi agency support, ensuring information sharing and safeguarding is at the forefront of your work. This will include instigating Early Help assessments, preparing for and attending Child in Need and Child Protection meetings.

You will have an understanding of recruiting, carefully selecting and managing volunteers to ensure they feel supported and fully trained to offer effective support to families in order to get the best outcomes for the family and in particular the children. 

You will be experienced in working with families in their own home - skilled in recognising and responding to safeguarding concerns, be apt in completing strengths-based assessments and conversations and have a deep understanding of the issues families can face and the link with childhood development and difficulties they may experience later in life.

We’re seeking an experienced and driven Senior Trusts and Foundations Fundraiser to help change the lives of young carers. In this pivotal role, you’ll secure vital funding from charitable trusts and foundations, building strong relationships and crafting compelling cases for support. You’ll lead on high-value applications, identify new funding opportunities, and play a key role in shaping our income growth. Working with a passionate, mission-led team, you’ll see the direct impact of your work every day. If you’re persuasive, and inspired by making a lasting difference for children, we’d love you to join us.

In-Memory & Legacy Manager

• Hours: Full-time, 37.5 hours per week (flexible working available)
• Location: Hybrid (2 days in our office in East Oxford, OX4 1RW)
• Salary: £37,001 - £43,500 per annum
• Closing date: 25th February 2026 at 12 noon
• Interview date: 4th March 2026 (in person)

Are you passionate about building meaningful relationships and creating lasting impact?

We’re looking for an In-Memory & Legacy Manager to join our Fundraising team at a pivotal time in our charity’s journey. This is a brand-new role within our Income Generation Directorate, designed to lead the delivery of our in-memory fundraising programme and support the implementation of our new legacy strategy. You’ll play a key role in shaping how we engage with supporters who give in memory of loved ones and those considering leaving a gift in their will.

What you’ll do:

• Develop and deliver our in-memory fundraising strategy, including events and campaigns.
• Champion exceptional supporter stewardship and create tailored supporter journeys.
• Support the rollout of our legacy strategy, increasing engagement and pledger numbers.
• Collaborate across teams to embed legacy messaging and in-memory opportunities throughout our fundraising activities.
• Manage relationships with key stakeholders, including funeral directors, solicitors, and financial advisors.

What we’re looking for:

• Experience in in-memory fundraising and/or legacy marketing campaigns.
• Strong project management and organisational skills.
• Excellent relationship-building and communication abilities.
• Knowledge of fundraising regulations, GDPR, and best practice.
• A creative, proactive approach and enthusiasm for working in the charity sector.

Why join us?

You’ll be part of an ambitious team with a bold five-year strategy and a commitment to putting supporters at the heart of everything we do. This is an exciting opportunity to make a real difference and help grow sustainable income for our vital work.

Ready to bring your skills to a role that matters?

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

• The Director will work primarily from the Shrewsbury office for a minimum of 2 days per week
• Free parking is available
• Statutory leave entitlement plus Bank Holidays calculated on a pro rata basis
• Auto enrolled in a Defined Contribution Pension Scheme; Omega matches up to 5% of employee contributions
• Responsible to the Trustee Board through the Chair of Trustees
• The post holder will be subject to a Disclosure and Barring Service check prior to confirmation of employment

We are looking for a leader who can demonstrate an understanding of, and empathise with, the challenges of social isolation, whilst being passionate about making a difference to those experiencing disconnection/loneliness. The position will appeal to someone who is keen to continue to develop their professional expertise whilst leading the charity. Applicants should have a degree, professional qualification or other evidence of relevant knowledge and experience. They will also be able to show evidence of successful fundraising experience and continuing professional development. Applicants will need to be able to demonstrate:

• Clear strategic thinking, able to develop a vision to take Omega forward on a journey to increase the scope and range of its services
• Proven leadership and management in a relevant sector, able to manage and motivate staff, volunteers, and supporters
• Strong organisational skills and attention to detail, with the ability to prioritise and manage time effectively
• Excellent listening skills and a willingness to learn from others, providing a strong lead derived from observation and shared understanding
• Ability to communicate clearly on a one to one and group basis as well as externally, both verbally and in writing
• Good level of numeracy and comfortable with IT
• Ability to understand charity finances, budgeting, and planning

To apply:

Once you click 'Apply via Website' / 'Redirect to Recruiter' you will be taken to Omega's Vacancies page, where you can download the recruitment pack for full details about the post and instructions on how to apply.

About Us:
We are a values-driven organisation committed to improving the lives of adults with complex needs. Our specialist Day Service provides a supportive, person-centred environment where everyone can thrive.

The Role:
We’re looking for a compassionate and organised Transition and Placement Coordinator to support adults as they move into our Day Service. You will coordinate personalised transitions and placements, liaise with families, carers, and external agencies, and work closely with our multidisciplinary team to ensure each individual receives the support they need.

Key Responsibilities:

• Develop and implement personalised transition plans.

• Coordinate pre-placement visits, trial periods, and placement allocations, including transport.

• Maintain accurate placement records and funding agreements.

• Organise reviews and adapt plans based on feedback.

• Act as primary contact for families, carers, and professionals.

• Build strong relationships with schools, social care, healthcare providers, and funders.

• Promote the Day Service and support smooth referral pathways.

Person Specification:

• Excellent communication, organisational, and advocacy skills.

• Experience working with multidisciplinary teams.

• Proactive, detail-oriented, and flexible to changing needs.

• Strong relationship-building and coordination skills.

• Experience with complex needs and adult transitions desirable.

• Proficient in record-keeping and IT systems.

• Person-centred, passionate, and a team player.

Why Join Us:

• Make a real difference in the lives of adults with complex needs.

• Be part of a supportive, collaborative, and values-driven team.

• Work for an organisation that values innovation, person-centred care, and inclusivity.

• We welcome applications from people of all backgrounds.

Lead Something That Matters — Shape a New Sports‑Led Youth Provision in West Thurrock
If you’re the kind of youth worker who wants to build, create, and genuinely shape a community offer, this is the role you’ve been waiting for. At Riverview, sport isn’t an add‑on — it’s the heartbeat of how we engage young people. As our Senior Youth Worker (Sports), you’ll have the rare chance to help design a brand‑new youth provision from the ground up, bringing your ideas, energy, and passion straight into a community that’s ready for something fresh.

You won’t be boxed in. You’ll lead sessions your way, influence how the programme grows, and work in a close‑knit team where your voice actually matters. With over 100 young people already engaging weekly across our sites, you’ll step into a role where relationships are real, creativity is encouraged, and your leadership directly shapes young people’s confidence, wellbeing, and opportunities.
If you want to make sport the spark that changes lives — this is your space.

Our Mission 

Riverview Charitable Trust supports families, children, and young people in the community to thrive. Through services and initiatives, we empower individuals, strengthen family relationships, and create opportunities for young people to grow, learn, and succeed. 

We are expanding our youth provision into West Thurrock, and we’re looking for an experienced, energetic Senior Youth Worker with a Sports background to help us put sport at the heart of what we do. This is a hands-on role for someone who loves working with young people, thrives in active environments, and can confidently lead day‑to‑day delivery across multiple sites.

KEY RESPONSIBILITIES 

• Lead delivery on our sports programmes across two vibrant sites, creating sessions that young people genuinely want to show up for.
• Play a key role in Riverview’s expansion into West Thurrock, helping us build something new, exciting, and community‑driven from the ground up.
• Take sport into the streets and into young people’s spaces, using outreach, pop‑ups, and creative engagement to connect with those who need us most.

Please see attached JD for full job description 

BACKGROUND

Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK

IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The Purpose of the Role

Reporting to the Associate Director of Philanthropy, UK, the Philanthropy Manager will support the implementation of the UK Philanthropy team’s strategy, with a focus to identify, establish and develop new and existing high value relationships with individuals who have the capacity to support IRC at a five and six figure level. This is an exciting role working with senior stakeholders across IRC, in the UK and internationally, to cultivate and steward relationships with philanthropists to effectively solicit multi-year gifts to fund high-impact programmes that will deliver transformative change for IRC clients across the world.

As part of this, the Philanthropy Manager will:

· Develop and implement initiatives to identify, cultivate and solicit gifts from donors in the major gift range of £10,000 and above, both in partnership with the Director of Philanthropy and through account management of a discreet prospect portfolio

· Work closely with the Director of Philanthropy and the research function to identify and cultivate positive relationships with existing donors and new prospects to significantly grow our major donor pipeline

· Manage a portfolio of major donors through various personalised approaches, including face-to-face meetings, phone calls, events and written and verbal communications

· Develop personalised donor stewardship plans with the aim of increasing their engagement and uplifting their support to achieve the revenue target for the UK Philanthropy team and the overall revenue target for the International Philanthropy team

· Lead on gift management, reporting and proposal development for new prospects and existing donors, ensuring timely and accurate communications that match the individual’s requirements

· Identify and deliver unique stewardship and cultivation opportunities for donors

· Maintain thorough and up to date files and records relating to major donors

· Maintain strong knowledge and understanding of IRC’s work in the UK and around the world

· Collaborate proactively with a network of internal and external senior stakeholders, garnering their support and influence in the development of relationships with philanthropists

· Contribute to profile raising of the IRC’s Philanthropy programme and the IRC more widely through proactive networking and external engagement with potential donors and their advisors

· Proactively collaborate with other members of the Philanthropy team, supporting the delivery of the wider Philanthropy strategy as required

· Carry out administrative activities and other duties, as required, to maximise fundraising.

Scope and Authority

Authority: This position is responsible for supporting the delivery of Philanthropy and contributing to the identification, cultivation and stewardship of £10,000 and above gifts from HNWIs.

Key Working Relationships

· HNWI donors and prospects

· Third party philanthropy advisors

· Key contacts across IRC in UK and internationally:

o International Philanthropy Team

o USA Philanthropy

o Engagement with the UK and International Board

o Global Partnerships and Philanthropic Services

o Communications team

o Policy and Advocacy team

o UK Finance team

o Country Programme and regional teams, the Awards Management Unit as well as IRC’s Technical Units

o President’s Office and Executive Director of IRC- UK

KEY ACCOUNTABILITIES

Partnership identification, cultivation and stewardship (65%)

· Manage a portfolio of HNWI prospects and donors, working closely with the Director of Philanthropy to cultivate successful, high-impact relationships

· Collaborate with colleagues to develop transformative funding opportunities, create tailored plans for the cultivation of donors, deliver unique stewardship and cultivation opportunities, and coordinate internal and external meetings to drive donor relationships forward.

Partnership Management (25%)

· Lead on the creation of inspiring and engaging impact reports and proposals for donors, ensuring timely and accurate communications that are matched to the requirements of donors.

· Use Salesforce and IRC’s internal grant management system, OTIS, to keep clear and accurate records of donor communications and interactions related to all donor relationships

Team collaboration (10%)

· Contribute to the wider ambitions and shared objectives of the Philanthropy team as part of the HNWI Pillar

PERSON SPECIFICATION

Essential

Skills, Knowledge and Qualifications

· Knowledge and understanding of the principles and methods of philanthropy fundraising**

· Excellent communication and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communications**

· Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC**

· Ability to identify potential donors, produce donor stewardship plans and be able to implement and execute them

· Ability to influence and negotiate with a broad spectrum of stakeholders, ensuring best possible outcomes for the IRC

· Excellent attention to detail

· Excellent Microsoft Office software skills including Excel

· Demonstrable ability to prioritise and organise own workload and meet conflicting deadlines

· Ability to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities

· Ability to work collaboratively with members of a fundraising team and across departments, whilst managing conflicting priorities and deadlines in a busy working environment

Experience

· Demonstrable experience of securing gifts from high net-worth individuals**

· Demonstrable experience of writing persuasive and creative proposals and correspondence in a range of relevant styles

· Demonstrable experience of managing a portfolio of high net-worth individuals and relationships with senior stakeholders in a fundraising or corporate context**

· Demonstrable experience of supporting the implementation of events with wealthy individuals and influential contacts

· Demonstrable experience of managing information on a fundraising database e.g. Salesforce

· Demonstrable experience of compiling information from various global stakeholders in order to create compelling tailored proposals and reports

· Demonstrable experience of supporting a team and implementing new administrative systems and processes

Job Title: Children's Support Worker

Location: Warwickshire - Travel required across Warwickshire, predominantly North Warwickshire and Rugby. Use of a car is essential to the role. 
Salary: £25,857.12 per annum 

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

We are recruiting for a Children’s Support Worker who will be working closely with children and their parents who are living in our dispersed accommodation refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.

A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment. The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate play opportunities.

Please note that post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

A driving license and access to a car is essential to the role. 

Closing Date: 09:00 am 12 February 2026

Interview Date: 27 February 2026

Our vision at Rafiki Thabo Foundation is that young people, including those living with disabilities, will be empowered through education to enable them to reach their full potential and initiate positive change in their communities. We do this by enabling access to education for disadvantaged children and young people for whom escaping the poverty cycle would be impossible without support.  

By the end of 2025 we had supported 910 children and young people through education on our scholarship programme and this year we are proud to support more than 400 scholars, 45 of whom live with a disability. We also enable access to education through our Eat Well to Learn programme and school infrastructure development programme.

How would you like to wake up every day, knowing that the work you do contributes to the transformative empowerment of young lives? By joining our small, close-knit, dynamic and passionate team you can do just that!

As our Digital Marketing Manager you will be part of a new direction for a small charity with great aspirations – instrumental in driving growth through optimised stewardship and external visibility. You will enjoy flexibility, autonomy and opportunity to help shape the future of our digital marketing with the freedom to use your creativity.

Position: Digital Marketing Manager

Responsible to: Head of Fundraising

Location: Remote (home based with option to work from our Abingdon charity shop)

Contract: Part-time. Permanent after 6 months’ probation, or freelance

Hours: 15 hours per week plus 4 floating hours on demand

Salary: £27,000 Full Time Equivalent if employed. If freelance, daily rates can be discussed.

Annual leave and benefits: 

• 5.6 weeks per year FTE (pro rata based on weekly hours)
• Flexible working pattern (as long as predominantly during business hours)
• Pension scheme with matched contributions if employed. 4% employer / 4% employee

How to apply: Click the CharityJob Apply button above. You’ll be asked to submit a CV, submit a cover letter and answer a few short screening questions about your relevant skills and motivation.

Interviews will start w/c 2nd March 2026

Closing date: 16th February 2026.

NB Please see Information Pack and Job Description for further information.

PS to obtain a higher resolution Information Pack pdf than the one below, please head to our charity profile page here on Charity Jobs and then click on the www icon just below our mission statement near the top of the page, which will take you to the ad on our website. 

What you will be working on:

• You will lead the planning and execution of digital marketing campaigns and initiatives across all online channels, including the website, SEO/SEM/AI Overviews, social media, supporter stewardship and marketing e-mails, to enhance charity visibility and drive supporter retention and acquisition
• You will manage website content and performance, oversee paid media campaigns, and analyse digital metrics to inform strategy and optimise ROI. Working closely with the Head of Fundraising and Director, you’ll ensure all digital activities align with our charity goals and fundraising strategy
• You will manage content creation and social media calendars, deliver targeted email campaigns, and monitor the online reputation of our charity to maintain a strong and positive presence. You will ensure our digital presence drives supporter and income growth by identifying the right audiences, driving engagement and qualifying interest in readiness to move up our supporter funnel
• A focus on data and insights using our CRM is instrumental to the supporter journeys and fundraising funnel and will in addition to the more creative aspects of the role where this insight translates into appealing content and campaigns targeted towards the right audience, be an important part of your day-to-day work
• You will also be responsible for regular reporting and analysis which will guide continuous improvement, while your awareness of emerging trends will help keep Rafiki Thabo current in digital marketing
• Ultimately you will play a key role in our digital marketing and communication activities, creating awareness that converts supporters up the fundraising funnel and be integral to our future growth and success

This job is for you if you…

• Are a marketing all-rounder with strong digital marketing experience
• Are experienced in developing, managing, delivering and optimising digital marketing campaigns across social media, search, website and e-mail marketing to drive brand awareness, lead generation, supporter engagement
• You have enough experience to hit the ground running and take the lead in your role
• You have strong knowledge and experience of SEO/SEM, AI, Google and Meta Ads, and analytics tools such as Google Analytics and Tag Manager
• You are proficient in using CRM systems in conjunction with automated marketing tools for support stewardship journeys and building CRM dashboards to track KPIs and engagement
• You have a positive mindset and a ‘can do’ attitude, with a flexible, conscientious, self-motivated and proactive approach to working independently while also being a team-player
• You have excellent communication skills, and a creative yet data-driven and supporter focused approach
• You have strong organisational skills, with the ability to manage multiple priorities, campaigns and deadlines effectively. Ability to prioritise conflicting demands and tight deadlines under pressure
• And most importantly… you want your work to make a difference to the disadvantaged children and young people Rafiki Thabo support in Kenya, Uganda and Lesotho

Our Senior Coordinator is primarily responsible for all Member and supporter engagement and stewardship across the year. They build and develop relationships with individuals, support event delivery and manage all communications from content creation to delivery. This includes e-newsletters, fundraising appeals and ad-hoc communications that increase engagement, retain loyalty and raise funds.

We are looking for someone who is creative, has strong communication skills, the ability to work independently, and take ownership of projects – ensuring they run smoothly and effectively. You’ll have a sound understanding of thoughtful stakeholder engagement, marketing communications and tools, and enjoy sharing with people the impact of their support.

This is a centre-based role with some travel to other animal centres, branches and adopter’s homes. There will be a requirement to work with diverse teams and in potentially dangerous (due to the animals they may encounter) and emotionally demanding situations. 

Role Purpose

Responsible for assessing and monitoring the behaviour and welfare of dogs, cats and small animals (depending on need and competence) in Danaher’s care. This will include devising behavioural plans, and carrying out or overseeing environmental and behavioural and training interventions in agreed circumstances, to maintain high standards of welfare, support successful rehoming and reduce return rates. The post holder will also be required to support and train other staff and volunteers in the care, management and behaviour modification of the animals in their care.  

Behaviour, welfare and training plans for dogs and cats (other species depending on RSPCA need and professional competence). Decisions to escalate animals for RCAB attention (according to agreed criteria). Sign off of staff/volunteer competency to handle dogs with more complex behavioural needs (according to agreed criteria). Record-keeping.