We are recruiting for a Part Time ( 21 hours ) Office Manager for an independent advocate for science and engineering , this is 12 month maternity cover.

The Role
Executive Assistant to the Executive Director; managing her diary and meetings, email monitoring, arranging travel and supporting additional projects when required
Office management; overseeing processes across HR and staffing, liaising with suppliers, estates, health and safety, compliance and insurance
Financial administration; payroll, invoicing, bank processes, monthly bookkeeping and supporting the financial administration of membership income
Oversight of annual financial cycle; preparing budgets, forecasts and statutory and financial returns, in collaboration with the Executive Director and Honorary Treasurer
Providing secretariat support to the Board of Trustees and its committees; organising meetings, preparing agendas and papers and minute taking at meetings
Ensuring organisational compliance with regulation e.g. HR, health and safety and data protection
First point of contact for external correspondence and queries
Supporting and enhancing the work of other staff members as part of a small team

The Candidate
Experience in PA, HR, finance and office administration
Proven experience of effective prioritisation, good time-management and meeting competing deadlines
Professional regard for the responsibility of holding and maintaining data and experience dealing with GDPR compliance
Competent user of Microsoft Word, Excel and diary systems
Graduate or equivalent professional experience

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

London, Devon and across South West

Hours as and when required (zero hours contract)

Are you passionate about creating a better future for disabled children? Are you a natural leader who thrives on developing young people? Then join us as a Facilitator. 

Whizz-Kidz is a national children’s charity with a mission to transform the lives of disabled children and young people. We work to change these young lives by providing the vital equipment, support and life skills they need.

As an ad hoc Facilitator, you will have direct experience of working with disabled young people and you will work collaboratively with the regional services team to grow our Clubs and Wheelchair Skills Training opportunities in the region.

The role will include facilitating regular Whizz-Kidz Clubs, taking responsibility for the delivery of the service on the day. This includes ensuring Young People engage in the event and supporting our young people to gain life skills and independence. You will also be responsible for Safeguarding, managing volunteers and Healthcare Assistants during the service. Opportunities also include delivering Wheelchair Skills Training through Schools and Community Hubs as well as promoting independent travel training to those who are ready.

You will have a methodical and young person-centred approach to removing barriers so that young people can participate fully in a programme and you will have experience of conducting accessibility audits and risk assessments.

For further information and to apply please visit our website.

We regret that we will not be able to respond to unsuccessful applications for this role.

Closing Date:  30th June 2020

First Interview Date:   We will be reviewing applications on a regular basis and setting up interviews as required.

Please note successful candidates will be required to attend training and the role is subject to an enhanced DBS check..

Only candidates successful in obtaining an interview will be contacted. No recruitment agencies please.

Reporting to the UK Communications and Fundraising Manager within the Executive Department, you will be at the forefront of demonstrating to the public how Afghanaid is changing lives in Afghanistan. You will perform a variety of administrative tasks to support the smooth functioning of the fundraising team; contribute to the retention and growth of our supporter base by producing content for our fundraising communications; support the management of our social media channels; and engage with current and potential supporters online. During this 6-month internship, you will be given close support and guidance to undertake the tasks detailed below.

Key Responsibilities:

Communications

• Work closely with the UK Communications and Fundraising Manager to assist in all supporter liaison and fundraising communications activities.
• Identify opportunities for positive exposure of Afghanaid, and opportunities to inspire new support.
• Liaise with project staff in Afghanistan to gather case studies and photos to develop into communications content.

Social Media:

• Create, edit and schedule engaging content across all social media platforms including Facebook, Twitter, Instagram and YouTube (images, videos, animations/gifs and infographics).
• Use social media platforms to promote our website content and drive traffic to our website.
• Help oversee, collect and analyse social media metrics to assess the effectiveness and reach of our online presence, and make recommendations for improvement.
• Monitor online content posted by others on our social media platforms and respond in an appropriate and timely manner.
• Identify opportunities to engage new audiences, potentially with targeted content.
• Identify and cultivate relationships with new social media accounts.
• Identify trends and cultural moments on social media which are relevant to Afghanaid and identify ways to get involved.
• Help develop, maintain and execute a social media content calendar across platforms to grow community engagement, awareness, and adoption.
• Contribute to the development and implementation of a social media strategy.

Website:

• Help keep the website up to date by drafting copy and proofreading content to ensure it is grammatically correct and sensitive to the cultural and security considerations within Afghanistan.

Email:

• Support in the creation of monthly email newsletters to be sent to our subscribers.

Administration

• Process post and answer the office telephone.
• Process all donations received, whether by mail, online or by other means and ensure donors are thanked in a timely manner.
• Ensure Gift Aid declarations are sought from all eligible donors and appropriately filed.
• Ensure lapsed regular givers are contacted in a timely manner.
• Support the Finance Officer to reconcile monthly income by accurately coding donation reports.
• Maintain up-to-date records in the fundraising database. Ensure data is collected and entered accurately in the database to enable effective communications and strategic marketing decisions.

External Fundraising Appeals

• Support the UK Communications and Fundraising Manager to pursue and execute external fundraising appeal opportunities, including UK Aid Match, The Big Give, and various national newspaper Christmas appeals. This will entail producing creative communications and logistical support.

For the right candidate, this internship has the opportunity to develop into a more permanent position.

Full job description and person specification attached.

Senior Support Worker (enhanced)

Closing date: 29 May 2020 at 23:59

Aim of the role: To support and empower our customers to increase their life skills

Location: Stockwell

Salary:£26,780.00 per annum

Contract:Permanent

Hours: 37.5 per week.  Working on shift which is 5 days a week over a 7 day rota, including early mornings, evenings and weekends.

Benefits:

• As part of your employment package with us, we offer:
• a competitive salary, comprehensive training and development programme, 
• 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years  
• option to buy or sell annual leave up to one week’s annual leave
• a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
• occupational sick pay
• contributory group pension scheme
• free life assurance
• cycle to work scheme and season ticket loans

About the Role

The service is an 87 bed supported housing service for young people aged 16-24 years with a range of complex needs, including experience of homelessness or rough sleeping, substance misuse, mental ill health and offending. The role will require you to work alongside our customers, as part of a multi-disciplinary team, to help identify their strengths and skills so they can achieve their goals and aspirations. Managing all aspects of service delivery including casework management and the daily running of busy hostels and promoting an inclusive and passionate culture.

About You

As well as having experience of supporting vulnerable people who are at risk of gang affiliation and offending to achieve independent living, you must have a clear understanding of why people become homeless, and the needs and challenges they face.

You will be required to take on a caseload of customers, with responsibility for key working, co-ordinating support packages and proactively ensuring all required tasks and activities are completed.

You will provide coaching and guidance to your colleagues to assist their professional development.

You will be part of a dedicated and supportive team, and so will need to demonstrate a positive and inclusive approach. You must be able to communicate clearly, both verbally and in writing, and be competent in the use of Microsoft Office Word and Excel applications.

About Evolve Housing + Support

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

Please ensure that your answers give a clear outline of how your application meets the criteria for this job.

Please note that Evolve Housing + Support will process your data in line with Data Protection Regulations and our Privacy Notice which is accessible through the Evolve’s website

Senior support worker

Role profile

Job title:

Senior Support Worker (Enhanced)

Department:

Operations

Reports to:

Team Manager

Location:

See advert

Hours:

37.5 hours comprising of shifts with a rolling rota.
 

Typical shift pattern (may be subject to some variation dependent on the needs of specific services):
 

5 days a week over 7 days rota (including weekends) between 7am and 10pm.Weekends

About Evolve

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Job description

 Overall aim

You will support the people we work with, our customers, to reach their potential and improve their quality of life through aspirational goal setting.  You will engage with and empower them to:

• Identify their strengths as part of our asset-based approach and identify their needs, opportunities, rights and responsibilities
• Plan what they want to achieve and take appropriate action
• Take part in activities and opportunities that generate aspiration and confidence

You will act as the link between the people we work with and a range of local authority, community and voluntary sector providers.

 As a Senior Support Worker, you will provide leadership to the team during shifts, and act as a coach and mentor to support workers and support assistants.
 

Act as lead for specific are of knowledge and skill, for example substance misuse, offending, mental health and gangs. This includes day to day support for your team and delivering training for small groups of staff in your area of additional expertise.
 

What to expect
Senior Support Workers will spend much of their time based at one service, however you will be expected to travel between sites for training and within the local community to support the people we work with.
 
We recognise that working with people who are disengaged and vulnerable can be very stressful.  On top of one to one meetings with your line manager, we offer access to an employee assistance programme and regular facilitated reflective practice sessions.
 
We provide training to enable you to do your work and build your capabilities.  We will set out a personal development plan with you to ensure you are supported to succeed in your role.
 
Support work is challenging, exciting and at times frustrating.  You will need to be prepared to cope with inevitable conflict and setbacks.  Results are usually long term rather than immediate, so patience and perseverance are essential. Your resilience and creativity will be assets in this role.
 
 
Key responsibilities
 
Supporting our customers

• Hold a caseload of customers and co-ordinate their support packages.
• Actively promoting customer involvement and co-production.
• Work with customers to identify their strengths and goals through our asset-based approach to support.
• Create management plans alongside customers by identifying and assessing risk to ensure they are able to stay safe.
• Establish supportive and professional relationships with customers and dealing effectively with unpredictable and challenging situations in a professional and sensitive manner.
• Support our customers to identify positive move on options and live more independent lives.
• Ensure our customers can thrive and achieve their potential.
• Liaise with external partners, including accessing appropriate statutory and voluntary services.
• Ensure fair access through interviewing and assessing the suitability of referrals, based on the criteria of the project.
• Encourage and support customers to raise complaints, comments and suggestions.
   

Additional responsibilities to support the management of the service

• To be a shift leader during a shift.
• Provide coaching and mentoring to Support Assistants and Support Workers to assist their professional development.

Housing Management

• Ensure all voids are advertised and lettings made promptly.
• Support customers to pay their rent, including providing advice on benefits and debt management.
• Be accessible and responsive to customers’ concerns and requests for information.
• Support and advise customers on any matters relating to their occupancy agreements.
• Deal with breaches of occupancy agreements sensitively and efficiently, in accordance with procedures
• Respond in a sensitive and proactive manner to customer and neighbour disputes.
• Respond proactively to maintenance issues.
• Remove items, clean and make rooms ready for new occupants, where required.
   

Health and Safety

• Ensure customers have up to date information on Health and Safety, and supporting them to manage their environment.
• Be fully aware of, and working within Health and Safety legislation.
• Carry out regular Health and Safety inspections, taking immediate action to remedy health and safety defects and alerting the appropriate people in line with Health and Safety Policies.

Administration

• Complete records on customer database (Salesforce) to deadlines.
• Keep timely and accurate records including customer files, monitoring information etc.
• Provide written reports and information as requested.
• Be aware of, and adhering to, all relevant financial procedures.
• Maintain personal records on the HR database.

General

• Ensure Evolve’s Equality and Diversity Policy and Code of Conduct are actively promoted and adhered to in all areas of work, and that services are accessible to all individuals.
• Work within the GDPR framework.
• Attend and fully participate in one to one meetings, annual reviews, team meetings and all training provided.
• Engage with colleagues and management to fully support the effectiveness of the team.
• Work across other locations, and attending training and meetings on other sites, as required.
   
  This job description provides an indication of the roles and responsibilities for the post of Support Worker, but should not be construed as an exclusive list of the duties that the post holder may be asked to undertake.
  All Evolve employees must also be aware of, and adhere to, all Evolve policies and procedures.
   
  Evolve reserves the right to amend this role profile as necessary, after consultation with the post holder, to reflect changes to the role.
   

Person Specification

Experience and qualifications

• Experience of supporting vulnerable people to achieve independent living
• Experience of providing professional guidance for colleagues

Knowledge

• An understanding of the reasons why people become homeless and the needs and challenges they face
• Knowledge of safeguarding issues and how they apply in day to day work
• Knowledge of statutory and voluntary resources available to homeless people including an understanding of welfare benefits

 Skills and abilities

• Ability to take on a caseload with responsibility for key working customers in line with Evolve’s approach to support
• Ability to document clear records and to evidence outcomes achieved with customers
• Ability to work inclusively, as part of a team, and to give and receive support and constructive feedback and also to lone work when required
• Ability to manage time and multiple priorities effectively and take individual accountability for meeting deadlines
• A level of self-awareness in respect of personal resilience and a commitment to engaging in activities to support your own wellbeing
• Ability to communicate clearly both verbally and in writing, demonstrating a good standard of written and spoken English
• Competent in using Microsoft word, excel and inputting to database

Options is looking for a self-motivated Commercial Bid Manager to play a pivotal role in the development of proposals for new programmes. Working within the New Business and Partnerships team, the post holder will be responsible for the development of budgets and advising on wider commercial aspects of all proposals.

Responsibilities: 

The Commercial Bid Manager will work within the New Business and Partnerships (NBP) Team reporting to the Director of New Business and Partnerships with close working links with the Director of Finance.  The NBP team co-ordinates and manages the business development process, in conjunction with others in Options (e.g. Lead Technical Writers, Senior Management, Programme Management and Finance Teams). The Commercial Bid Manager will play a pivotal role in the development of new proposals, being responsible for the construction of budgets and advising on wider commercial aspects of all proposals. 

1. Preparation of the commercial elements of proposals:

Working closely with the NBP and Finance Teams, you will be responsible for the development of commercial aspects of proposals, including production of commercially viable budgets that offer funders value for money but ensure resources are appropriate for programme needs and are aligned to programme aims and delivery.  This will include developing budget templates in line with clients’ requirements, structuring fee rates and operational costs to build up accurate budgets and development of payment by results approaches where appropriate.  You will also work with partner organisations to guide them in constructing budgets, including budget negotiation where necessary.  You will contribute to the presentation and review of all budgets prior to submission, ensuring they are comprehensive and accurate and advising on changes where necessary.

2. Post tender

This role will support revisions of budgets and commercial tenders as part of contract negotiation with clients.  On successful bids you will work with Options’ Programmes team ensuring they have a comprehensive understanding of the budgets and assumptions to assist them during the programme start up. 

3. Other duties

You will support, as required, the provision of financial information to assist with the development of bid and new business related strategies and advise on ways in which business development systems can be enhanced and developed to improve efficiency and/or increase our chances of bids being successful. 

The postholder will be expected to work closely with other teams to develop the approach including the construction of data on overhead costs, day rates, etc.

The post is based in Options’ office in central London. Occasional international travel may be required.

Person specification: 

Essential

• Management or Administrative qualification with significant financial component
• Wide ranging financial skills encompassing both financial and management accounting
• Extensive experience of budget development and analysis
• Experience of developing and maintaining complex and large spreadsheet models
• Analytical skills
• Highly developed (advanced) spreadsheet skills (Excel)
• Excellent communication skills (written and verbal) with the ability to present and explain complex issues to staff from a variety of backgrounds
• Ability to work autonomously to tight deadlines
• Ability to work as part of a team and on own initiative
• Fluency in written and spoken English

Desirable

• CCAB finance qualification
• Thorough understanding of and experience in the development sector
• Knowledge and experience of the requirements of donors including but not restricted to DFID, the World Bank and foundations (e.g. the Bill and Melinda Gates Foundation)

Are you passionate about fundraising? Do you have experience of working on sporting events?

We are looking for a Running Events Officer to contribute to an ambitious and friendly fundraising team dedicated to meeting its targets and to providing the best possible supporter care.

The successful candidate will manage our portfolio of running events and as part of this varied role, you will be responsible for the management of our biggest fundraising event, the Virgin Money London Marathon. This is a great opportunity to work on range of running events within a collaborative and supportive team.

You should be able to demonstrate good event management, administration and excellent supporter care experience, have experience of working in events fundraising, as well as some experience of working in a busy supporter facing environment.

Bliss exists to ensure that all babies premature or sick in the UK have the best possible chance of survival and of reaching their full potential.

How to apply

Your application must include the following:

• CV
• Supporting statement explaining how you meet the criteria in the person specification
• Equal Opportunities Form

The closing date for applications is 09:00 AM Monday 30 March 2020

• First round of interviews will be held in the week commencing 6 April 2020
• Second round interviews will be held in the week commencing 13 April 2020.
  
  It is Bliss’ policy not to contact applicants who have not been invited for interview so if you have not heard from us by 6 April you should assume that, on this occasion, your application has been unsuccessful.

Job Description

The post holder will be responsible for the following:

Community and Event Fundraising Support
• Act as Glass Door’s first point of contact for all community and event inquiries.
• Build and maintain relationships with community and event fundraisers, ensuring they are supported before, during and after their events.
• Register supporters and coordinate the sending of welcome packs, merchandise and thank you letters.
• Support on certain community fundraising, cultivation and stewardship events, including the annual Sleep Out and the annual supporter drinks reception.
• Draft copy for, update and create community and event fundraising pages on the Glass Door website and promotional emails which can be sent through the Glass Door mailing platform.
• Support with identifying new prospective community supporters and assist with the development and fulfilment of targeted approaches.

Work closely with theCommunications team to:
• Encourage fundraisers to share their fundraising stories for inclusion on social media and our website.
• Plan and deliver any marketing, press and social media requirements for events.
• Develop and implement the new Community Champions scheme.

Other Fundraising Support
• Assist the Fundraising Managers in the delivery of electronic and postal direct marketing appeals.
• Assist the Fundraising Managers in the development of an in memoriam and legacy giving scheme.
• Manage the process for monitoring, thanking and recognising donations in kind, working with colleagues across the organisation.

Fundraising Administration
• Manage the processing of donations, including scanning cheques, coding bank transfers and web donations, entering details in Donorflex database, banking cash, setting up Direct Debits, receiving in-kind donations and acknowledging/thanking donors via email or post.
• Create and update donor records on Donorflex, ensuring records are kept up to date, accurate and consistent at all times.
• Stay well informed of existing and new fundraising legislation and guidance from the Institute of Fundraising, ensure this is regularly communicated to the wider Fundraising team.
• Ensure all charity fundraising activity (including "in aid of" events) is compliant with relevant charity and statutory legislation and recognised code of practice.
Other
• Support the Fundraising Managers through conducting research into prospective corporate, individual and trust/foundation donors.
• Work alongside the Data Manager to develop and use the functions of the CRM system (Donorflex).

Person Specification

Essential
Personal Qualities
• Enthusiastic, engaging manner, with the confidence to talk to fundraisers and supporters.
• Empathetic attitude towards homeless and vulnerably-housed people.
• A confident self-starter who will hit the ground running.
• A team worker with an open, collaborative style and a practical, “can-do” approach.
• Commitment to our values of being welcoming; being open to all, without prejudice; compassionate; believing individuals can turn their lives around; and knowing we can have a bigger impact when we work together.
• Commitment to and understanding of the issues relating to equality of opportunity and the ability to implement change in this area.
• Ability to adhere to and implement Health & Safety, HR and operational policies.
• Willing to travel around London for occasional meetings and events including some evenings and weekends.
 

Qualifications and Experience
• Educated to degree level.
• Experience of using a fundraising database to segment and select data, produce reports and analyse information.
• Understanding and demonstrable experience of the use of social media, JustGiving and other online fundraising tools and platforms
• Experience of basic copywriting to produce fundraising letters.
 

Knowledge, Skills, Abilities
• Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols.
• Excellent organisational skills with strong attention to detail, especially record-keeping and electronic filing.
• Strong written English and numeracy skills.
• Good interpersonal and verbal communication skills, professional telephone manner.
• Able to forward plan and schedule workflows.
• Able to relate to and work with people from a range of backgrounds.
• Excellent time management skills; able to work proactively unsupervised and use own initiative.

Desirable
• Experience using Donorflex, Mailchimp and Eventbrite (or similar).
• Experience of assisting with fundraising and community events.
• Experience of working alongside and managing volunteers.
• Experience of managing community relationships such as schools, churches or challenge events.
• Understanding of data protection requirements including GDPR and the Fundraising Regulator’s Code of Fundraising Practice
• Fundraising qualification.
• Driving licence.

Spires is an award-winning day centre that has been working with homeless and disadvantaged people in South London since 1990. We work with some of the most isolated and vulnerable in our society. The majority of our clients are homeless or have insecure accommodation, with many also facing complex issues such as long-term unemployment, poor mental and physical health, addiction and substance abuse, or they may be imprisoned by sex work.

This is a key role at Spires. Working across the organisation and in partnership with a range of stakeholders you will  utilise fundraising activity and communication (social media) to help raise the profile of Spires supporting our work and volunteer recruitment.

We are seeking an experienced fundraiser to work with the Supporter Development Manager to develop and implement our public facing fundraising strategy, with a particular focus on individual giving including digital recruitment, legacies, regular giving, cash giving and major donors.

This is an exciting time at Family Action as we start to implement recommendations from a significant review of our digital systems and as we seek to move forwards to grow and develop public facing fundraising streams. 

We expect to drive forward a range of initiatives to grow unrestricted and restricted income and you will lead on a number of these with the support of your line manager. 

You will therefore be an experienced, flexible and creative fundraiser, with a track record of meeting financial targets, and comfortable with a varied workload, including project management and delivery.

You will be values-driven, target focused, pragmatic and enjoy the challenges of working within an excellent and busy fundraising team and a highly dynamic organisation.

Person Specification:

1. At least 2 years’ experience of fundraising, including at least one of: Individual Giving, supporter care, or direct marketing. Other fundraising experience also advantageous.

2. Experienced in the use of CRM system or databases. Family Action uses Salesforce for which training will be provided.

3. Solid understanding of delivering excellent customer service (internally and externally).

4. Experience of working in a team and managing work in pressurised situations without sacrificing quality of work, attention to detail or courtesy. The ability to organise workload and meet competing priorities.

5. Strong interpersonal skills; proactive, positive and creative attitude to problem solving.

6. Strong organisational and administrative skills including IT (Microsoft Office, Google documents etc).

7. Ability to work outside of office hours and country-wide travel on occasion.

8. A commitment to equal opportunities and diversity and equality.

9. Respect and reflect Family Action’s values at all times, which underpin Family Action’s mission of ‘building stronger families’ by being people focused, having a can do attitude, develring excellence in our work and promoting mutual respect internally and externally. 

For an application pack and further information, including the benefits we offer, please visit our website. As we work with children and vulnerable adults, we operate a Safer Recruitment policy which requires all applicants to submit an application form.

Job Overview

The position is a generalist HR Adviser, based with a charity in North East London. The role will include employee relations, administration of salaries policy and liaison with Payroll, advising on terms and condition of employment, maintenance of accurate HR records system, the provision of reports, updating policies and procedures, issuing employment contracts and supporting work in relation to health, safety and welfare. 

Responsibilities 

• Contribute to the design and implementation of the team’s key objectives and programmes of work 

• Act as a first point of contact for HR queries from managers and staff 

• Take overall responsibility for the HR team’s personnel records, including maintaining the HRIS

• Take overall responsibility for the monthly provision of information to Payroll

Qualifications

• CIPD qualification, or working towards

• Experience in a broad range of HR advisory work 

• Knowledge of employment law and its practical implementation

• Experience in issuing contracts of employments, amendments and ending fixed term contracts

Recruiting for 2 x Support Workers to join our Young Peoples Service in Tower Hamlets!

GBP 22,360 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Campbell Road Young Peoples Service provides support to over 55 young people in Tower Hamlets with accommodation across 6 sites, dependent on the support needs of the individual. They may have a number of challenging and complex needs including Substance Misuse, Mental Health, Domestic Abuse, Gang Affiliation, Female Genital Mutilation, Sexual Exploitation and Learning Disabilities. The service works alongside Statutory Agencies to provide a holistic support package for our customers.

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Redthread works with vulnerable young people in crisis. Whether they have been the victim of a stabbing, are seeking support for anxiety, have suffered a sexual assault, or want to find a new home beyond the reach of a gang, we support them to overcome the challenges they face through our dynamic youth work programmes.

We are launching our Youth Violence Intervention Programme (YVIP) at three new hospitals in London this year with funding from the Mayor’s Office for Police and Crime, this role will be based at University Hospital Lewisham, although home based until further notice due to COVID-19.

During the Covid-19 outbreak, our teams are working from home, still taking referrals from the hospitals and offering phone support to young people. We will go back to working in the hospitals when it is safe to do so and are in discussion with our clinicians about how to make this happen, but this role may begin working from home.

We are looking for an enthusiastic individual who is highly organised, enjoys collecting and reporting on data, and has the ability to form effective working relationships with a wide range of people. 

"I've seen first-hand how our hospitals provide a unique moment to engage with young people. Redthread have helped thousands of Londoners - and I'm proud to support their work" (Sadiq Khan, Mayor of London)

The purpose of the role is to provide administrative support to the YVIP team, being responsible for data collection and report writing, and a key point of contact for the programme.

For full details on the role please see the application pack on our website via the button below.

Closing Date: 10am, Monday 8th June 2020.

Interview Date: 15 & 16 June 2020.

Recruiting for a Specialist Support Worker to join our Mental Health Service in Tower Hamlets!

GBP 23,000 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Tabard Court provides 24-hour support for men, aged 18-74, who have severe and enduring mental health needs together with a significant offending history. Many customers have led chaotic lifestyles and need support with medication and daily living skills. The service works in close partnership with key agencies, providing stability and a stepping stone to independent living for those moving from residential care, other supported accommodation, hospital or prison.

Job Overview:

Forensic Specialist Support Workers will work within a multi disciplinary team, providing support to customers with a range of mental health needs and who have had contact with the Criminal Justice System. This will include support with emotional, social, physical & domestic needs. You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group. You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality evidenced based care and risk management strategies working closely with clinical colleagues. You will be highly motivated and committed, making a significant contribution to the development of the service and building on your previous experience and skills in mental health.
You will work flexibly to respond to emerging needs and effectively address the needs of the customer case load. This role will include shift working including : weekends, late shifts and occasional sleep-ins

Key Responsibilities:

- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed
- Adhering to Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/ domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Is non-judgemental with the ability to cope with challenging behaviour and demonstrates a positive attitude to risk management.
- Is able to engage effectively with customers, carers and significant others.
- Is able to maintain therapeutic optimism and recovery-orientated approaches.
- Is respectful of customer's dignity and sensitive in their style of communication
- Prefers working as part of a group or team
- Is confident in applying effective personal and professional boundaries.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgment
- Has a practical and logical mind and is naturally well organized
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behavior

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2 or equivalent
- Must have some previous relevant sector work experience involving working with those with mental health needs and/or those with connections to criminal justice services.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.