Administration Assistant Jobs
We have an exciting opportunity for an Administrator (known internally as a Service Delivery Assistant to join the New Era team in Stoke, working hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
As a Service Delivery Assistant you will provide a high quality and responsive administrative function for the service. Acting as the first point of contact for enquiries into the service and supporting the wider team and service with general administrative duties.
If you are able to work under pressure in a busy environment then this role is for you.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Hammersmith and Fulham Foodbank is entering an exciting phase of development as we strive to make a positive impact in our community. We are dedicated to providing essential support to those facing crisis, delivering foodbank sessions, offering wraparound services, and engaging with schools, businesses, and local events to promote our mission. We have experienced a period of rapid growth in our demand and the size of our charity. In the next 12 months, we have ambitious plans to tackle some of the wider poverty indicators that lead people to need Foodbank support.
We are looking for an Administrator to work with us in our small but busy team, to drive operational efficiency through high-quality administration, resource management, and collaborative teamwork. The role will require you to provide exceptional customer service to our clients, manage non-food resources for our Foodbank sessions, oversee home deliveries, address enquiries, and efficiently coordinate administrative tasks on a day-to-day basis.
Key responsibilities:
- Administration and Customer Service – ensure comprehensive admin support across our departments and with stakeholders externally. Use your high-quality customer service skills to support our clients and their needs.
- Resource Management – resource management of our non-food resources across our sites, collaborating with staff and volunteers whilst managing inventory systems and completing required checks.
- Home Delivery Admin – support our home delivery requests, liaising with relevant coordinators internally, supporting the effective organisation and delivery of resources, and supporting our volunteers to make successful home deliveries.
What you\'ll bring:
- Experience in dealing with a range of stakeholders and using high-quality customer service skills
- Experience in effective delivery of supporting wide-ranging administration tasks, whilst comfortable learning and working with new and varied technology
- An adaptable and empathetic approach, using your initiative and identifying solutions to the benefit of our service and our clients
- A commitment to social justice, equity, diversity, and inclusion
- Excellent interpersonal skills, with good communication skills (both written and verbal).
Requirements: An Enhanced Criminal Records check is required for this role.
What we’ll offer:
- Permanent, full-time hours contract
- Competitive salary
- 33 days annual leave
- Generous pension scheme
- Opportunities for professional growth
- Opportunity to work with a talented and committed team of staff and volunteers to support the needs of our community
Please note that the closing date for applications is initially set for Wednesday 10th April 2024 but depending on the number of applications received, we may bring this forward. We encourage early applications.
Hammersmith and Fulham Foodbank is an Equal Opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. We serve a diverse part of London and would particularly welcome applications from residents of Hammersmith and Fulham.
Location: St Matthews Church, Wandsworth Bridge Road, SW6 2TX.
Contract: Full time, Permanent
Salary: £28,000 PA
Strictly no agencies, please.
REF-212 683
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Brain Tumour Research is looking for an Office Administrator to help deliver a superior supporter journey, managing volunteers and fulfilment of fundraiser and supporter materials. To manage merchandise and stock to ensure timely and accurate recording of stock movements and sales. To answer the main telephone line in a sensitive and professional manner.
Position: Office Administrator
Location: Head Office, Milton Keynes
Salary: Circa £25,000 per annum
Hours: Full time, 35 hours pw
Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, access to an Employee Assistance Programme and option to join our healthcare scheme, death in service policy, electric car and bike salary sacrifice scheme.
About the Role
This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK.
As an Office Administrator, you will be a key part of the fulfilment process, using Shopify, aiding our fundraisers and supporters to achieve maximum income generation, answering calls and emails from our supporters and fundraisers, with a focus on the supporter journey by being sensitive and empathetic, while raising awareness.
About You
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.
Do you have:
- Experience of working with members of the public and/or volunteers
- Experience working with Microsoft Office and a CRM database
- Ability to converse authentically and empathetically with members of the public who may going through or have just gone through a difficult experience
- Experience working in a stock room desirable but not essential
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
Closing Date: 10th March 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also have experience in, or be looking for a career in: Administration, Charity Administrator, Fundraising Administrator, Charity Assistant, Office Administrator, Administration Assistant, Office Junior, Stock Assistant
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are recruiting for a Fundraising Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients
We are an ambitious Hospital charity with an exciting opportunity to join us on our team as a Fundraising Assistant, initially on a three month contract with potential to extend.
We currently raise between £1-2m a year for East and North Hertfordshire NHS Trust which has four sites local to Hertfordshire, including the Lister Hospital (Stevenage) and Mount Vernon Cancer Centre (North London). We are proud to raise funds to enhance the care provided by our wonderful clinical colleagues and to contribute to a positive patient experience. We also support a number of wellbeing initiatives to support our staff. Working for the NHS offers a fantastic benefits package, including a generous pension, agenda for change pay progression, 27 days leave plus bank holidays and flexible working.
About you
Ideally you will already have experience in an administration or customer service role and looking to start a career in fundraising. You will be looking for 20-37.5 hours a week and can work flexibly including some evenings and weekends to support at fundraising events.
Main duties of the job
- Provide support to the department on a range of administrative tasks including, dealing with enquiries (postal, telephone, email, face to face), opening and sorting post.
- Work to build excellent relationships with donors to provide a high standard of customer care.
- Process one-off and regular donations ensuring procedures are followed and information is recorded correctly onto the database and thank you letters are sent.
- Work with cancer centre volunteers to support the team with administration tasks.
- To undertake specific fundraising projects and attend events as necessary or as required to support the department’s fundraising.
- To assist the fundraisers with administration of staff lottery, raffles and prize led promotion and fundraising as required.
- Support all fundraising activity and represent the charity at internal and external events.
- Manage ‘Gift in Kind’ donations and our ‘Gift in Kind’ Campaigns.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description: Fellowship Programme Assistant – Enquiries
Line Manager: Team Leader (Enquiries)
Objective: The programme assistant receives and assesses applications for support from at-risk academics.
Experience: Bachelors’ degree or comparable experience
Duration: For an initial period of 12 months, subject to review.
Hours: Full-time. Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm
Location: Hybrid working - in London office in Elephant and Castle SE1 (2/3 set days per week) and working from home on the remaining days.
Start: 1 May 2024 or shortly thereafter.
Salary: £29,160.
Number of posts: One.
Application deadline: 25/04/2024.
Organisational Background
The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.
Cara has been a lifeline to academics at risk for just over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.
Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’
‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’
This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine and Russia and many other countries.
Fellowship Programme Officer Role & Responsibilities
Casework
- Receiving and processing applications for support
- Working directly with academics facing immediate risk in their home countries to carry out due diligence
- Preparing cases for eligibility review, including arranging calls to speak with applicants, booking English language tests, and gathering all relevant documentation
- Identifying funding opportunities
- Researching potential hosts for academic placements and liaising with external stakeholders in relation to applicants
- Attend weekly case review meetings with the team
Administration
- Provide general administrative and logistical support, including answering telephones
- Answer general queries about the enquiries’ process and the Programme
- Provide support to the drafting of reports to funders
- Present and collect data
- Ensure safekeeping of confidential information
- Maintain excellent detailed records of correspondence, documents, and activities
Managerial Support
- Contributing to Fellowship Programme policy changes and decision-making
- Provide advice and guidance to colleagues
Responsibilities also include related activities that might arise in relation to the Fellowship Programme
as required by the Executive Director or Deputy Director/Fellowship Programme Manager.
Benefits of Role
· Challenging but rewarding work, always life-changing, sometimes life-saving
· Competitive salary
· Team and individual training opportunities
· Weekly case review meetings with line manager, plus quarterly 1-1 sessions with manager to discuss role and to plan individual professional development
· Hybrid working, home and office (usually 2 days each week in the office)
· Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm
· 25 days plus Bank Holidays annual leave entitlement
· 8% employer pension contribution
· Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes
Person Specification
Essential
- Bachelor's degree
- Proactive with a willingness to learn
- Great communication skills – internal and external stakeholders
- Ability to manage workload in a fast-paced environment
- Excellent record keeping and attention to detail
- Keen team player who is ready to support and help colleagues
- Ability to work independently and in a team
- Good time management with ability to prioritise and independently work to deadlines, and shift priorities when required
- Understanding of issues of confidentiality
- Interest in and commitment to the work of Cara
- Confident user of Microsoft package
- Ability to have difficult conversations
Desirable
- Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered.
- Confident user of Salesforce
- Experience in a supporting role with people with lived experience of forced migration
The client requests no contact from agencies or media sales.
WHO WE ARE AND WHAT WE DO?
We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard.
By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves.
ROLE PURPOSE
As our Executive Assistant (Maternity Cover, 0.8 FTE, Fixed term for 12 months), you will play a crucial role in developing and supporting our charity and strengthening our administration and governance. You will be providing flexible assistance primarily to our CEO, in the planning and delivery of their workload. You will also provide administrative support to the Senior Leadership Team, Trustee Board and other structured groups which shape the charity’s strategy and activities, for example our Clinical Advisory Group. As such, you will have the opportunity to work with the entire Student Minds team and a variety of stakeholders across the health and higher education sectors.
Key responsibilities:
Chief Executive Officer assistance
- Email and calendar management: helping to prioritise demands, responding to correspondence on behalf of the CEO and following up with contacts post-meetings.
- Arrange meetings and itineraries and coordinate travel as required.
- Stakeholder management support: utilising CRM to maintain updated databases for organisational contacts; support with the completion of contracts and registering purchase orders with suppliers,where the CEO is the lead contact.
Meeting management
- Plan and coordinate relevant meetings to ensure they are purposeful and relevant. These will include Board meetings, Senior Leadership Team Meetings, Leadership Group meetings and any other general committee meetings.
- Provide logistical and administrative support for all meetings, arranging suitable meeting premises or software, preparing and circulating agendas and meeting papers in consultation with the relevant participants (e.g. Chair of the Board, CEO and Senior Leadership Team).
- Coordinate catering requirements and liaise with the finance team to make purchases.
- Take high-quality and accurate meeting minutes and circulate them for appropriate approval and sign-off.
- Ensure prompt follow-up with agreed action points and follow through with ongoing delivery of commitments.
Governance support
- Provide administrative support where applicable to meet the charity’s requirements with
- Companies House and the Charity Commission.
- Support with Trustee recruitment, induction and training.
- Support the charity’s continuous improvement and compliance using tools such as the Governance
- Code.
Senior Leadership Team coordination
- Support with coordinating multi-stakeholder meetings, and liaising with internal and external stakeholders.
- Support members of the Senior Leadership Team or their guests with the use of our core systems and software (Google Workspace, Google Meet, Slack, Mural, Zoom).
- Process any travel expenses for the Senior Leadership Team.
- Manage charity records: provide historical reference by supporting procedures for the retention and disposal of records.
- Welcome guests and provide tours of facilities or support guests to use online meeting software where required.
Other duties
- Such other duties as may be reasonably prescribed by the organisation, appropriate to the grade and responsibilities of this post.
- Provide cover for other team members as necessary to ensure seamless operations and support across the organisation.
- Work to agreed charity and personal targets.
- Attend regular team meetings with Student Minds colleagues.
- Ensure compliance with Student Minds’ internal procedures and all external legal requirements.
- Ensure equality and inclusion responsibilities for your area of work.
- Undertake training and attend conferences as appropriate.
- Engage with and provide feedback on projects and strategic reports developed by other members of the team.
- Work flexibly and undertake tasks to support Student Minds colleagues as required.
BENEFITS
- Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure
- Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
- Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
- Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting new post which will aim to provide support as The Maypole Project develops as a charity and service provider to children with complex medical needs and their families.
What you will do:
- Provide administrative and technical support to the team
- Scheduling appointments both internal and external
- Travel management, preparation of travel itineraries
- Preparing equipment and materials for client meetings
- Manage and support with ad hoc projects
- Gatekeeping calls
- Creation of content and presentations
- Assisting with reports and evaluations
- Collation of data
- Attending fundraising and support events and activities when required
- Ad hoc administrative duties, such as office stocks and supplies
- Assisting on website, newsletter and social media management
This role description does not provide an exhaustive list of tasks but gives an indication of the main areas of work. It is not a definitive document and may be reviewed in conjunction with the post holder in the light of organisational change. This role should be undertaken within the philosophies, values, policies, and protocols of the organisation. All employees are responsible for keeping their knowledge updated as changes are made.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description: Fellowship Programme Assistant – Active Fellows
Line Manager: Team Leader (Active Fellows)
Objective: The programme assistant provides individualised support to Fellows and facilitates placements/extensions.
Experience: Bachelors’ degree or comparable experience
Duration: For an initial period of 12 months, subject to review.
Hours: Full-time. Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm.
Location: Hybrid working - in London office in Elephant and Castle SE1 (2/3 set days per week) and working from home on the remaining days.
Start: 1 May 2024 or shortly thereafter.
Salary: £29,160.
Number of posts: One.
Application deadline: 25/04/2024.
Organisational Background
The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.
Cara has been a lifeline to academics at risk for just over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.
Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’
‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’
This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Myanmar, Afghanistan, Ukraine and Russia and many other countries.
Fellowship Programme Officer Role & Responsibilities
Casework
- Provide support for a caseload of at-risk academics (Cara Fellows) carrying out research placements at UK or international universities
- Assess Fellows’ suitability for academic placements/extensions
- Assess, arrange or signpost additional support for Fellows
- Develop relationships with universities and other partner organisations
- Secure fee waivers, bursaries & in-kind support from universities, research institutes and other funding bodies.
- Provide logistical support for visa processes, travel, etc.
- Write and send official documents to Fellows
- Request relevant invoices and produce documentation needed to make payments
- Attend weekly case meetings with the team
Administration
- Provide support to the drafting of reports to funders
- Present and collect data
- Ensure Fellows have submitted their quarterly reports
- Ensure safekeeping of confidential information
- Maintain excellent detailed records of correspondence, documents, and activities
Managerial Support
- Contributing to Fellowship Programme policy changes and decision-making
- Provide advice and guidance to colleagues
Responsibilities also include related activities that might arise in relation to the Fellowship Programme
as required by the Executive Director or Deputy Director/Fellowship Programme Manager.
Benefits of Role
· Challenging but rewarding work, always life-changing, sometimes life-saving
· Competitive salary
· Team and individual training opportunities
· Weekly case review meetings with line manager, plus quarterly 1-1 sessions with manager to discuss role and to plan individual professional development
· Hybrid working, home and office (usually 2 days each week in the office)
· Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm
· 25 days plus Bank Holidays annual leave entitlement
· 8% employer pension contribution
· Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes
Person Specification
Essential
- Bachelor's degree
- Proactive with a willingness to learn
- Great communication skills – internal and external stakeholders
- Ability to manage workload in a fast-paced environment
- Excellent record keeping and attention to detail
- Keen team player who is ready to support and help colleagues
- Ability to work independently and in a team
- Good time management with ability to prioritise and independently work to deadlines, and shift priorities when required
- Understanding of issues of confidentiality
- Interest in and commitment to the work of Cara
- Confident user of Microsoft package
- Ability to have difficult conversations
Desirable
- Confident user of Salesforce
- Experience in a supporting role with people with lived experience of forced migration
-Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an Administrator and PA, you will provide comprehensive support to the CEO and Senior Leadership Team and ensure the effective running of the BANG office. We are looking for a committed, well-organised, systems-literate self-starter with core skills in administration and coordination. The ability to multi-task and prioritise effectively in a fast-paced environment, work flexibly, plus experience using Microsoft 365 and excellent MS Office skills are essential.
This is a dynamic and varied role that requires the passion, knowledge, experience, and commitment; to improve outcomes for our young people and families in Brent.
Main Areas of responsibility
Administration
·PA support to the CEO – diary management, attending meetings, recording and following up on actions within and outside BANG.
·Provide professional, efficient and effective administrative support for projects, ensuring efficient and effective running of the charity office and daily business support
·Coordinating meetings, taking of minutes and following up on actions for CEO
·Co-ordinate some resource and facilities management
·General office duties including monitoring email inbox, answering the phone and responding to queries, filing and mailing, maintaining the First Aid box, smoke alarms and fire extinguishers,
·Source appropriate supplies of stationery and equipment
·Contribute to maintenance and update all office Health and Safety processes
·Writing reports for internal and external use e.g. Board documents
Intern and volunteer Administration
·Assist with recruitment and supervision of youth leaders, interns and volunteers
·Ensure BANG’s policies and procedures are followed during on boarding and development processes
Office and Project Support
·Coordinate office and project events
·Contribute to the creation of relevant documents for the programmes as directed by Senior Leadership Team
·Coordinate and contribute to blog writing, newsletter, reports and content for social media and websites. Responsibility for CEO and org social media.
·Work closely with project facilitators to coordinate the collection and input of data, and to maintain project database
·Keep up to date with policy and best practice at work with young people, families and communities including any changes to the legislative framework
·Work as part of agreed project teams
General
·Work evenings and weekends as, and when, required.
·Deliver all services in accordance with BANG policies and procedures
·Undertake training and attend meetings as required and as directed by the line manager
·Ensure compliance with relevant legislation at all times
·To carry out any other duties which are consistent or commensurate with the role
The client requests no contact from agencies or media sales.
Are you a highly organised Senior Administrator with a real can-do attitude? Can you juggle competing priorities whilst maintaining a brilliant level of attention to detail?
We are looking for a Senior Administrator on a part time basis (2 - 3 days per week) to provide administrative support to the Chief Executive and PA to the Chief Executive through a variety of tasks.
About this role:
As Senior Administrator, you’ll provide general administrative support to the Chief Executive and PA to the Chief Executive, including:
- Managing and processing expense reports and reimbursement claims
- Making travel arrangements for the Chief Executive (and, where required, Trustees and other members of the Leadership Team), often at short notice
- Responding to letters and department queries quickly and accurately, always maintaining confidentiality.
- Monitoring the Chief Executive’s emails, deleting, responding, contacting the Chief Executive to discuss where necessary, in the absence of the PA
- Working with the internal comms team to arrange and deliver regular Manager Q&A sessions
About you:
To be successful in this role, you’ll have previous experience in a secretarial role in a busy office environment, with the ability to organise and prioritise your own workload effectively. You’ll have excellent listening skills with the ability to communicate both in writing and verbally at all levels, and you will have a positive attitude and the ability to adapt quickly to changing situations, always remaining calm under pressure.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About the team:
The Administration department within Dogs Trust consists of the Chief Executive, PA to the Chief Executive, Senior Administrator and Team Assistant all based primarily at London head office.
This role will offer hybrid working, but there will be a requirement to attend the London office for meetings. This is a part time role and we are flexible about the work pattern, but you will need to be available to work Mondays to provide cover for the PA.
To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.
The client requests no contact from agencies or media sales.
Are you looking for an interesting role offered on a 12-month contract basis where you can make the most of great administrative skills and proficiency using office IT while working as part of a friendly team? Then join Shelter as an Operations Assistant and you could soon be making a real difference to people affected by the housing emergency.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
The team deliver a range of services, including training on housing and homelessness prevention, housing law consultancy, online resources and projects to support professionals working directly with people at risk of homelessness to get positive outcomes. The team covers all of England and works closely with teams including Learning and Organisational Development, Training and Support, Business Support, as well as our frontline Services and Legal Services.
About the role
Knowledge is power and we run over 1,600 training courses that attract 40,000 delegates each year. Your challenge, together with three other Operations Assistants will be to take responsibility for the administration and operational delivery of all of our courses, including face-to-face training and online via webinars and e-learning. We’ll rely on you to ensure that each course runs smoothly, all delegates and trainers have the instructions and information they need and that the highest level of customer care is provided. Monitoring a number of inboxes, dealing with customer enquiries and bookings, managing financial arrangements and booking speakers, trainers and venues – all are aspects of this vital and varied role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
To succeed, you’ll need experience of managing a large and varied administrative workload while adhering to deadlines. You’ll also need the ability to work well both independently and as part of a team. Excellent attention to detail is important too, as is a customer focused approach. You will be proficient in the use of webinar platforms, e-learning platforms, Microsoft Office applications, internet. You’re also happy to provide additional support within the team when required.
Benefits
In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Start Date: As soon as possible
Duration of Contract: Permanent
Probation Period: Six months
Salary: £24,700 per annum
Location: Fauna & Flora, Cambridge, UK
We are seeking an ICT Assistant to help provide ICT support to our employees around the world, providing a first line support service, liaising with external providers and processing relevant administration.
You will have a keen interest in IT and technology, strong relevant IT skills and excellent problem-solving skills. You will have a real willingness and proven ability to learn new systems and acquire new knowledge and skills.
Your strong interpersonal skills and customer focus will enable you to build effective working relationships. You will work closely alongside the other ICT Assistant and be a good team player. You will enjoy working in a busy environment, with the ability to balance competing demands. A keen attention to detail and a diligent and rigorous approach to work are also essential.
In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation, at the forefront of global conservation, with opportunity to apply your skills and expertise where appropriate. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.
Please visit our website for further details of the position and how to apply
The closing date for applications is Sunday, 21 April 2024. Candidates selected for an interview will be contacted by email or telephone after the closing date.
The client requests no contact from agencies or media sales.
Post: Project Administrator
Hours: 37 per week
Salary: £21,929.75 - £25,676.74 (annual increments subject to successful appraisals)
Place of Work: Bolton, Greater Manchester
Reports to: Business Support Service Manager
Overall purpose:
- To provide comprehensive administrative support to individual BACKUP schemes and offices.
- To provide accurate information in relation to scheme and service user accounts.
- To provide accurate and up-to-date information and updates to young people making applications for accommodation and support from the charity
- To support facilities/buildings management including Health and Safety
- To operate in line with and uphold all BACKUP policies and procedures.
Key Responsibilities:
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Provide secretarial and administrative service to the organisation
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Provide financial support
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Provide office and reception services
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Maintain information systems
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Be flexible
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Policies & Legislation
The client requests no contact from agencies or media sales.
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.
Everything we do is geared to supporting the renowned Christie hospital to ensure cancer patients receive the highest level of treatment and care and have access to world leading research and technology ensuring they have the best possible experience and outcomes. We provide funding over and above what the NHS is able to provide.
Our sporting events team has a large portfolio of varied events and regularly raises over £1.7m. We are looking for an enthusiastic and hardworking individual ready to take on the challenge and become an integral part of a dynamic, high achieving team. Ideally we require someone who has experience in this area already or has strong transitional skills.
The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive gold standard care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Specialist Teaching Assistant to join our Education Team. This role will require the successful candidate to support an integrated and holistic approach to education, health and care, work under the direct supervision of an allocated teacher / senior specialist teaching assistant, support access to learning and provide general support to the teacher in the management of pupils in learning opportunities and to assist the teacher in providing relevant support for pupils with severe learning difficulties (SLD), profound and multiple learning difficulties (PMLD) and complex therapeutic, medical and health needs.
You will be a natural and enthusiastic leader able to provide challenge and support to a high performing team.
Role Requirements
STL1 – Provide support for Learning Activities set by Classteacher & Senior Specialist Teaching Assistant
- To support learning activities for individual, groups or whole classes of pupils, leading activities under the direction of the teacher or Senior Teaching Assistant supporting the teacher in their delivery of lessons.
- To demonstrate our School Ethos and Pupil Charter throughout the School day.
- Holistically integrate education, health and care needs.
- Evaluate and record procedures for learning activities.
- To know individual learning targets for each pupil in the group(s) and take specific action to enable individual pupil goals be achieved.
- To attend to the general care, maintenance and storage of classroom equipment.
STL 2 – Support Children’s Development
- Observe pupils, sharing observational findings, contribute to the implementation of activities to support development.
- Actively contribute towards record-keeping particularly in respect of pupil learning, therapeutic interventions, behaviour management, child protection and any other specific programme set up for individual pupils by the teacher / Senior Specialist Teaching Assistant / Therapist.
STL 3 – Help to keep Children Safe
- Undertake annual safeguarding training.
- Adhere to the school’s Safeguarding and Child Protection procedures and policies. Recording incidents pertaining to pupil safety, including for illness, accidents and incidents, accepting that Safeguarding is everyone’s responsibility and that ‘it could happen here’.
- Read relevant documentation / mandatory reads in relation to Keeping Children Safe In Education.
- Report any signs and indicators of possible abuse, being sensitive to the child/young person and circumstances, Identifying, report and record changes in behaviour and physical signs.
- Be aware of and follow plans, risk assessments and record keeping pertaining to individual pupils, including care plans, health care plans, feeding plans, moving and handling and behaviour management plans, actively engaging in relevant training and competencies offered to ensure that you are able to support in keeping all pupils in the class safe.
- Ensure safe transport for all pupils in the class for off site visits.
STL 4 – Contribute to Positive Relationships
- Interact with and respond positively and professionally, to pupils and adults, including colleagues, other professionals and parents/ carers at all times.
- Work collaboratively as part of a class and wider School and organisational team.
- Actively support change where it is required to improve the teaching, learning and meeting of our pupils needs.
STL 5 – Provide Effective Support for your Colleagues
- Work effectively as a team member, being aware of and providing support to colleagues when needed.
- Embrace training and competencies to ensure that all staff in a class team are able to support each other.
- Complete all ‘Universal level training’.
STL 6 / STL 39 – Support Literacy and Numeracy Activities, Communication and Interaction Needs
- Support the delivery of appropriate communication, language and literacy as well as the learning targets related to cognition to individuals, small groups and whole classes of pupils, providing accurate support and feedback to the teacher and pupils.
STL 7 / STL 8 – Support and use Information Communication Technology (ICT) for Teaching and Learning
- Prepare commonly used ICT for use in lessons and be aware of and be able to use hardware and software commonly used in the school.
- Be aware of individual pupil’s specific needs as assessed by teachers and therapists and apply relevant recommendations.
- Support the delivery of lessons including ICT to individuals, small groups and whole classes of pupils.
STL 9 – Observe and Report of Pupil Performance
- Against intended learning targets be able to observe and complete assessments with teaching support.
- Support the classteacher in providing evidence (observational notes, photographs, videos) presenting in the appropriate format to assist the evaluation of evidence relating to the pupils’ stage of development.
- Be able to clearly explain and answer questions / justify your evidence of pupil performance to the teacher.
- Observe school policies and procedures for confidentiality of information about pupils.
STL 10 – Support Children’s Play and Learning
- To promote and support age-appropriate play for pupils.
- To supervise and actively encourage play and leisure activities during playtimes taking an active role in the organisation of play, leisure and recreational activities.
STL 11 – Contribute to supporting Bilingual / Multilingual Pupils
- When applicable be aware of the first language of pupils and their parents.
STL 12 / STL 38 – Support a Child with Disabilities or Special Educational Needs and Their Families
- Be confident in each of the pupils needs in the classroom and the relevant strategies that are required to support them.
- See the pupil as a ‘whole’ and integrate their education, health and care needs throughout their day.
- Support pupils with communication and interaction, cognition and learning, behaviour, emotional and social development needs and pupils sensory and/or physical needs.
STL 13 – Contribute to Moving and Handling Individuals
- Follow agreed Moving and Handling plans as prescribed by therapists undertaking relevant training and competencies prior to do any of the below:
- Carry out moves and changes of position taking account of the individual’s needs, preferences and their advice on the most appropriate methods and equipment.
- Use moving and handling methods appropriate to the individual’s condition, your personal handling limits and the equipment available.
- Move and change individual’s positions in ways which minimise pain, discomfort and friction and maximise the individual’s independence, self-respect and dignity.
- Observe, record and immediately report any significant changes in the individual’s condition when you are moving them.
- Record details of methods of moving and handling which the individual finds acceptable according to legal and organisational requirements.
- Undertake therapeutic programmes that have been developed by physio and occupational therapists.
STL 14 – Support Individuals during Therapy Sessions
- Receive relevant training from therapists and then implement training and competencies throughout the pupils’ day.
- Be able to articulate the purpose of programmes and ensure their delivery in an integrated way.
- Work with individuals to identify the effectiveness of the therapy sessions on their health and social well-being.
- Check observations with appropriate people and against agreed outcomes.
- Identify any issues or problems in relation to the therapy sessions and work with individuals, key people and others to identify and agree changes to the therapy sessions.
- Record and report on therapy sessions within confidentiality agreements and according to legal and organisational requirements.
STL 16 – Provide Displays
- To produce and maintain displays in accordance with the school’s Display Policy.
- To ensure that Information Governance and Confidentiality is applied to any information that you are privy to.
STL 19 / STL 37 / STL 41 – Promote Positive Behaviour
- Highlight and praise positive aspects of pupils’ behaviour appropriate to the individual.
- Recognise patterns and triggers which may lead to inappropriate behavioural responses and take appropriate action to pre-empt problems.
- Encourage the team to support pupils consistently and regularly review their own behaviours to model intended outcomes.
- Provide feedback to relevant people on progress made by any pupils with a behaviour support plan in line with the school’s Behaviour Policy.
- Implement individual pupil behaviour management programmes if required.
STL 31 – Prepare and Maintain the Learning Environment
- Prepare the learning environment to meet the needs of individual pupils.
- Support the teacher in the preparation of resources needed for lessons by gathering and appropriately positioning them for access.
- To ensure that pupils are in the right place at the right time in the right clothing with the appropriate equipment in the correct position.
STL 40 – Support Pupils with Cognition and Learning Needs
- Implement agreed strategies to support pupils with cognition and learning difficulties to learn.
- Sequence and structure learning environment and experiences ensuring adequate time.
- Consistently apply visual, auditory, object and tactile cues.
- Provide an appropriate level of assistance to enable the pupil to experience a sense of achievement, maintain self-esteem and self-confidence and encourage self-help skills.
- Listen carefully to the pupil and positively encourage him/her to communicate his/her needs and ideas.
STL 42 – Support Pupils with Sensory and/or Physical Needs
- Obtain accurate and up-to-date information about: a the nature and level of the pupil’s sensory and/or physical needs and apply to the pupil’s learning needs, planned learning tasks and activities.
- With support adapt the layout of the learning environment and the equipment used to enable the pupil with sensory and/or physical needs to access and maximise learning opportunities.
- Encourage the pupil to actively participate in learning tasks and activities consistent with his/her developmental level, physical abilities and any medical conditions.
- Ensure that any specialist equipment is used appropriately to maintain the pupil’s comfort and maximise his/her participation in learning tasks and activities.
- Give appropriate assistance to enable the pupil to experience a sense of achievement and encourage independence.
- Positively reinforce the pupil’s efforts to participate in learning tasks and activities.
STL 43 – Assist in the Administration of Medication
- Apply standard precautions for infection control and other relevant health and safety measures.
- Report any discrepancies or omissions you might find to the person in control of the administration and to relevant staff as appropriate.
- Be aware of School procedures.
- Contribute to administering and record keeping of medication to individuals in the appropriate manner, using the correct techniques according to the care plan if signed off as competent in doing so.
- Ensure the security of medications throughout the process and ensure all medication is stored in the correct safe place when administration is complete.
STL 4 – Meet their Personal Support Needs
- Attend to pupils’ personal care needs as and when necessary ensuring care and dignity at all times.
- Assist with the organisation of refreshments and mealtimes, feeding individual pupils where necessary including feeding by gastric tube after receiving the necessary training.
- Support pupils in the water and assist with swimming and or hydrotherapy programmes.
PDR – Take part in School Staff Development Procedures
- Take part in a performance management programme and work towards specific pupil progress and professional development targets.
- Take part in a staff induction programme, and pursue other training opportunities as agreed with the line manager.
- Take part in staff development days, class team meetings, departmental meetings, whole staff meetings and other occasional meetings held in usual working hours.
- To support students and volunteers who work within the classroom from time to time.
- The roles and responsibilities in this job description can be reviewed at any time in order to better meet the needs of pupils.
- All of our Support Assistants will be expected to work with a range of pupils in their class and maybe requested to work with others across the School.
The right candidate will have experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.