Administration assistant jobs

Job Title: Hertfordshire Project Assistant

Salary: £27,150 (London Fringe weighting)

Position Type: Full time/Fixed term (until December 2028)

Reports to: Scaling Manager

Based at: Remote, with travel to schools in Hertfordshire

Working Hours: 5 days a week, 9am-5pm (flexible)

Pension: School Food Matters matches pension contributions at 7% of pensionable earnings

Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during the school holidays

This role requires occasional work outside of core hours (for example, if visiting a school breakfast club). It also requires travel to schools across Hertfordshire, so access to a car would be desirable. Training for delivery of the programme will be provided online and in person, and you will be expected to travel outside of Hertfordshire for some of these sessions.

Background to School Food Matters

At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.

Background to Nourish

Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.

Job purpose

· To support two Project Officers with the delivery of Nourish in 40 schools in Hertfordshire (primary, secondary and SEND settings) over 3 years

Key tasks include

· Recruit schools to take part in Nourish

· Shadow and support project team to deliver in person food audits in schools

· Build relationships and work closely with teachers, teaching assistants, cooks, kitchen teams and senior leaders in schools in Hertfordshire to improve the food they offer their students

· Provide practical support to the project team with setting up workshops including paperwork and food shopping

· Provide admin support to the project team

· Tailor Nourish resources for Hertfordshire schools where required

· Collect data and maintain accurate records relating to the project

· Gather content for our comms team, website and social media platforms

· Keep project team fully updated on progress

· Keep up to date with safeguarding requirements and reporting procedures.

· Maintaining the ethos of the charity and positively promoting our work at all times

· You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential.

Person Specification

Essential

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Ability to work in a team, and seek help when needed

· Comfortable engaging with variety of audiences (students, school staff and parents), incl. writing and responding to email, conducting telephone, virtual and face to face meetings, and running workshops

· Self-motivated and optimistic with a can-do attitude

Desirable

· Experience of working for a charity or not for profit organisation

· Experience of working in schools

· An interest in food education and children’s health

· Access to a car

Location: Bloomsbury
Hours: Full-time (35 hours per week)
Contract: Temporary (up to 3 months)
Pay: £18 per hour (+ holiday) (equivalent to £32,760 p/a)
Start Date: ASAP

Prospectus is proud to be assisting our client, an international university with a new London location, in their search for a temporary Finance Assistant.

Responsibilities:

• Financial data entry and general bookkeeping.
• Timely and accurate invoice processing.
• Finance system use and maintenance (Xero).
• Supporting the wider finance team and liaising with other departments as required.

What We're Looking For:

• Recent experience in a relevant role, ideally within the higher education sector.
• High level of competence using Xero.
• Great organisation, strong attention to detail, and excellent accuracy.
• Confident understanding of finance processes.
• Ability to work both independently and collaboratively.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Job Title: Scaling Assistant

Salary: £28,770

Position Type: Full time / Fixed term with option to extend subject to funding

Reports to: Scaling Manager

Based at: School Food Matters, Blackfriars Settlement, 1 Rushworth Street, SE1 0RB

Working Hours:  5 days a week, 9am-5pm (flexible)

Pension: School Food Matters matches pension contributions at 7% of pensionable earnings

Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during the school holidays

The role is mainly office-based with the option to work from home a couple of days per week. It also involves some travel to regions outside of London to assist with training and support for our regional teams.

Background to School Food Matters

At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.

Background to Nourish

Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.

Job purpose

· To assist the team with the scaling up of our Nourish programme

Key tasks include

· Recruit schools to take part in Nourish in the regions

· Provide admin support to the Scaling Manager with setting up e.g. sending out calendar invites, project paperwork, writing minutes

· Assist Scaling Manager with set up of training sessions – agendas, venues, and minutes

· Tailor project resources for different regions delivering Nourish where required

· Design and create project assets such as presentations

· Manage online training platform

· Monitor Regional Officers documentation and check it stays up to date

· Attend occasional project sessions to capture photos, videos and quotes

· Collect data and maintain accurate records relating to the project

· Keep Scaling Manager fully updated on progress

· Keep up to date with safeguarding requirements and reporting procedures

· Maintaining the ethos of the charity and positively promoting our work at all times

· You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time.  Therefore, being flexible and approaching the job with an open and positive mindset is essential.

Person Specification

Essential

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Ability to work in a team, and seek help when needed

· Comfortable writing and responding to emails, conducting telephone, virtual and face to face meetings

· Self-motivated and optimistic with a can-do attitude

Desirable

· Experience of working for a charity or not for profit organisation

· Experience of working in or with schools

· An interest in food education and children’s health

Job Title: Community Fundraising Assistant

Reporting To: Running & Challenge Manager

Salary: £26,066 - £30,523

Hours: 37.5 hours per week*

Location: Alder Hey Children’s Charity, based within Alder Hey Children’s NHS Foundation Trust, Liverpool. Due to the nature and requirements of the role, the post holder will need to work onsite with occasional flexible working dependant on team capacity.

About us:

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year. 

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

Job Purpose:

This role calls for an enthusiastic, highly motivated and organised person who shares our values. The role will play a vital part in supporting the day-to-day activity of the Community Fundraising Team in undertaking a wide variety of fundraising activities.

Main Duties and Tasks:

Administration

• Support the Community Fundraising Team with the administration of bespoke, third party and donor led events. Including (but not limited to) sending packs and resources out, communication of event information and appropriate thanking.
• Manage the Community Fundraising email inbox.
• Diarise Community Fundraising team meetings, take appropriate minutes and distribute actions.
• Manage the Community Fundraising shared drive and filing system.
• Work with the Community Fundraiser to identify potential Young Ambassadors and create Ambassador Packs.
• Manage the stock control of Community Event Resources.
• Audit and monitor the Charity collection boxes.
• Manage community contacts within the Charity CRM (Salesforce) ensuring they have up to date information.

Stewardship

• Be the first point of contact for on-line giving donors and monitor the online giving platforms including JustGiving and ensure that each donor has relevant communications.
• Manage the donor led event diary, providing appropriate resources where required.

Reporting

• Produce regular financial and fundraising reports on various Community Fundraising Income streams using the Charity CRM (Salesforce).
• Monitor Community Fundraising income and check it’s appropriately coded on Salesforce.

Communication

• Ensure that relevant members of the Community Fundraising Team are aware of on-line fundraising activity.
• Work alongside the Operations and Finance Teams to monitor income.

Other Duties

• Attendance at community fundraising events.
• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
• Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.
• Gain and maintain in-depth knowledge and understanding of the Charity’s work, priorities and future plans and act as a spokesperson for the Charity when required, including representing at external events as appropriate.
• Support the Operations Team when in the office by answering phones and serving on the front desk when the office is busy.
• Any other reasonable duties as required by your line manager.

Please note, the role may at times include lifting and manual handling.

Our Values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:

• Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
• Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
• Passion: we are passionate about what we do and why we do it.  We work together to share and grow. We inspire others.
• Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.  

*In April 2025, the charity adopted a four-day working week policy, meaning staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.

Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity.

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.

The post holder may be required to complete an enhanced DBS disclosure check.

HR Assistant- Part Time

Are you looking for a part time role?

Are you a person-oriented professional with a passion for serving others through excellence in HR? Apply now!

Join Pilgrims’ Friend Society (PFS), a long-established Christian charity dedicated to supporting older people through our warm, faith-based communities.

We are seeking an HR Assistant to support our vital back-office functions, assisting with recruitment and the wider HR team. This is a great opportunity to contribute to a mission-driven organisation that combines professional standards with a heart for faith-based service.

We’re a growing charity that invests in its people, offering real opportunities for development and progression. You’ll join a supportive team where your work is valued and your growth matters.

As a HR Assistant, you’ll play a crucial role in identifying and attracting top talent for recruitment, and general HR administration.

If you have experience in recruitment or a working knowledge of HR processes, and a desire to make a real difference, we’d love to hear from you.

For more information, please request for the job description.

Responsibilities:

• Ensure applicants to jobs have a positive application and onboarding experience.
• Proactively source candidates using candidate databases, job board databases and professional networks.
• Liaise with the care homes and housing schemes on their recruitment needs.
• Reposting adverts onto ATS and reviewing job candidates.
• Support with general HR administration.
• Play a key role in keeping internal systems up to date and in line with best practice.
• Regularly attend Head Office prayer times.
• Support the HR team, especially in matters related to the organisation's objective of advancing the Christian faith—such as advising managers or supporting recruitment for roles that require the post holder to be a practising Christian under an Occupational Requirement.

Skills/Experience:

• At least 1 years' recruitment or HR experience.
• Experience with Applicant Tracking Systems (desirable)
• Strong communication and interpersonal skills.
• Strong organisational and time management skills.
• Reliable and responsible
• Comfortable using Microsoft Word, Excel, and Outlook.
• Able to work independently and as part of a team.
• Creative thinker and problem-solver.

This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)

Hours:

Part-time: 21 hours a week. Mondays-Wednesdays

Benefits:

• Remote working
• Flexible working hours
• 6.6 weeks’ paid holiday per year, including bank and public holidays
• Pension scheme
• Ongoing training and support
• Team events
• Medicash
• Perkbox – including an Employee Assistance Programme
• Care Friends referral scheme
• Long-service and birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

Please note: the closing date is the 17th December 2025. This vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

Wallace & Gromit’s Grand Appeal is seeking a talented individual to fill a brand-new role in our fundraising team: Individual Giving Assistant.

This role is a fantastic opportunity for an individual with great attention to detail to start or further their fundraising career in a fast-paced, ambitious and creative charity by bringing their skill and passion for people to a role that makes a real difference every day. 

• You'll play a vital part in the smooth running of our Individual Giving and supporter care operations, helping manage donations, lotteries, raffles, legacies and in-memory giving.
• You’ll help deliver our ambitious fundraising programme and inspire more people than ever to support our work, while delivering exceptional support to our incredible community of fundraisers and donors.
• You’ll keep our donor database accurate and compliant.
• You’ll help make sure our fundraising runs efficiently across the charity.

Above all, you’ll help ensure every supporter and donor feels part of something extraordinary.

The facilities assistant supports the effective day-to-day running of The Thornbury Centre. Working within a small team of staff and volunteers, the postholder will help to ensure the Centre is safe, clean, welcoming and well managed for all users, tenants, staff and visitors. 

Join us at a pivotal moment as we transform 100 years of sight loss support for the digital age. You'll be the reassuring first voice for people navigating technology challenges, helping them discover independence they didn't know was possible.

This isn't your typical customer service role. At BWBF, you'll support people with sight loss as they explore  technology, and connect with the digital world. Every call matters - from helping someone hear their first audiobook to guiding them through video-calling their grandchildren.

Working with our distributed team across the UK, you'll handle enquiries with empathy and efficiency, knowing that your patience might be the difference between someone giving up on technology or discovering new freedom. You'll collaborate with our Service Delivery team to ensure every person gets the right support at the right time.

We need someone who combines natural warmth with practical problem-solving, who finds satisfaction in small victories, and who understands that behind every technical query is a person seeking independence. 

In return, you'll gain skills in assistive technology, work flexibly with a supportive team, and go home knowing you've genuinely improved lives. This is meaningful work with tangible impact.

Jerry Green Dog Rescue is looking for an inspiring, self-motivated and target-driven Fundraising and Volunteer Manager who can hit the ground running. You will oversee Community Fundraising and Volunteering at Jerry Green Dog Rescue, and will be instrumental in setting the future strategy for Community Fundraising from individuals, groups and corporates, as well as leading on the Volunteering strategy for across the charity.

This role is Hybrid – minimum 1 day per fortnight at one of our centres (Nottinghamshire, North Lincolnshire, South Lincolnshire), with travel across our regions to support your team and visit our centres and shops as required. You will manage 2 x Volunteer and Community Fundraising Officers and 1 x Volunteer Administration Assistant.

As the Volunteering and Community Fundraising Manager you will be responsible for:

· Developing and defining the Community Fundraising strategy and Volunteering strategy, with income stream responsibility for Community, Corporate, Third Party and Virtual Products.

· Implementing excellent supporter experience across community fundraising and volunteering.

· Leading on exciting projects such as the growth of our Virtual Products and Third Party event offering for supporters.

· Inspiring and motivating your team of talented individuals to achieve their objectives, instilling a culture of trust, innovation and being solution-focussed.

· Working collaboratively across the organisation, and as part of the ‘Leads’ group to achieve the aims of our organisational strategy

· Acting as an ambassador for Jerry Green Dog Rescue, and living our values in everything you do, with your colleagues, supporters and volunteers.

· Keeping up to date with sector trends across community fundraising and volunteering, and ensuring adherence to relevant legislative requirements.

This is an exciting time to join our team. We are coming to the end of the first year of our 5-year strategy, and with much of the groundwork in place there is now a real opportunity to make a step change in income growth and building a strong volunteer network.  

We’re looking for someone with previous experience within either Community, Events or Corporate fundraising with a track record of achieving or exceeding income targets, as well as a strong understanding of Volunteer management. Above all, you’ll share our belief that every dog deserves kindness, compassion, and a home of their own. A full valid driving licence will be needed to undertake this role.

Benefits include

· 33 days annual leave

· Hybrid and flexible working arrangements available

· Employee Assistance Programme

· Discounts through Bright HR, Charity Workers and Give As You Live platforms

· NEST pension

·         Potential Salary sacrifice offers

All dogs deserve a good life and a safe, loving home. We exist to find safe, loving homes for dogs and to support people to give their dogs as good a life as possible

Supporting the communication activities of a national cancer charity.

Communications Assistant
Location: Aylesbury. Hybrid role with options for flexibility
Hours: Full-time (35 hours per week) or substantial part-time
Salary: £23,500 per annum (pro-rata for part-time hours)
Contract: Permanent

Are you looking for a new challenge in a dynamic and supportive team? Do you have an eye for detail? Can you work collaboratively and manage multiple priorities?

We are looking for someone to join our Communications Team to support our email marketing, website work and data collection. Applicants will have a can-do attitude and be comfortable collaborating across teams, learning new systems and processes, and prioritising a variety of tasks. This is the perfect role for someone who has:

• Excellent IT skills and a motivation to learn new skills and processes
• Experience of working in administration, digital, marketing or communications
• Strong organisational expertise with the ability to juggle multiple priorities
• Great teamwork and a desire to help us learn and improve.

Lymphoma Action is an employer of choice, with staff receiving excellent benefits such as life assurance, an employee assistance programme, flexible working, generous holiday entitlement and enhanced leave entitlements.

Lymphoma Action has been providing expert information and wide-ranging support for nearly 40 years, helping thousands of people affected by lymphoma. We have developed a great working culture that focuses on our values, as well as prioritising a creative, inclusive and supportive environment.

This is a hybrid role, offering the flexibility of office-based and homeworking. The postholder will be required to attend our Aylesbury office a minimum of once a week and more frequently during the induction period and as needed for meetings. We would like the postholder to be available to work on Fridays.

Please note that applicants need to be resident in the UK and have the right to work in the UK.

Closing date: Monday 15 December 2025, 12pm

Interviews will be held on Tuesday 13 January 2026 in Aylesbury

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.

No agencies please.

We are looking for an individual with a passion for international education and cultural exchange to join the Fulbright Awards team. 

You will be responsible for supporting the programme managers in all aspects of the administration of the Fulbright Award programmes with a particular emphasis on the US Awards side where US individuals apply for a summer programme,
masters or research in the UK. 

This role involves coordinating the receipt of all US applications, organising interview panels, and preparing materials to support the selection process. It also includes managing the logistics and delivery of key Fulbright Programme events for US and UK scholars, liaising with external partners to arrange venues, catering, and accommodation. The role provides an opportunity to support scholars directly, responding to individual needs, queries, and requests for assistance. 

The ideal candidate will have a genuine interest or experience in international education or cultural exchange, coupled with a strong willingness to learn. A passion for diversity, inclusion, and equity is essential, along with enthusiasm for working with people from a wide range of backgrounds. 

Success in this role calls for excellent communication and time management skills, keen attention to detail, and the confidence to work independently while contributing to a collaborative team environment. 

The US-UK Fulbright Commission is a not-for-profit organisation whose mission is to advance education, promote civic engagement and develop compassionate leaders through education exchange between the peoples of the US and the UK. With core support from the UK and US governments, the Commission offers prestigious Fulbright awards for postgraduate study and academic research in the US and the UK, as well as a number of other programmes and services for British citizens interested in studying in the UK. Please refer to the About Us section on our website for more details.

Since the UK programme began over 75 years ago, more than 25,000 people have been given a Fulbright award through the Commission, and today the programme continues to foster mutual understanding and people-to-people connections. The Commission’s strategic priorities are widening participation in all programming and contributing to the solution of the global challenges of our time – from racial injustice and climate change to global health and disinformation.

The US-UK Fulbright Commission offers exceptional opportunities for people interested in international education and who are committed to our mission and vision and values. New staff join a small and friendly team who are highly motivated, entrepreneurial and passionate about cross-cultural exchange.  Our staff benefits include 29 days holiday (including 3 US holidays and 3 Christmas closure days) plus bank holidays, pension scheme (employer contribution of 6%), employee assistance programme, flexible working and excellent learning and development opportunities.

Please note, employment is subject to eligibility to work in the UK in accordance with applicable immigration laws.

Location: Central London office at least 2 days a week, home working the rest of the time.

Closing date: Monday 8 December (9am GMT)

Interviews will take place on 16 - 18 December.

Executive Assistant (Spanish speaking)

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Executive Assistant (Spanish speaking)

• Closing date – 1st December 2025
• Salary – £45,000- £50,000
• Type of employment – Permanent 

We will be reviewing applications and the role might close before the stated deadline depending on application volume. Early applications are encouraged.

The Clean Air Fund is looking to recruit a Spanish speaking Executive Assistant to join the team in London. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution in a newly created role.   

As Executive Assistant with Clean Air Fund you would support both the Executive Director of Breathe Cities & the Director of Breathe Cities - who are part of the Senior Leadership Team (SLT). As the Executive Assistant (EA), working alongside the Senior Executive Assistant and Support Manager (SEA&SM), and CEO Office team, this role ensures the Directors and their teams are supported to work efficiently and effectively and that team projects are facilitated to run smoothly. It’s a role at the heart of a fast-moving organisation combating air pollution. Supporting governance is part of the role through the coordination of preparation for Board and Committee meetings.

You would be responsible for diary management, which includes a lot of complex international travel and coordinating the preparations for high-profile international events. The post holder manages the Executive’s emails to ensure that they give their attention to organisational priorities – both internal and external. This position provides support on key team projects, events, and team engagement which require organisational and administrative input for success. There is scope for initiative, taking on the organisation of convenings, surveys and small conferences. 

To be successful in this role you will have the following skills and experience;

• Previous relevant experience, working for senior executives in a busy and complex environment; including diary management, agenda setting, minute taking, support with meeting logistics (online and in person), drafting communications.
• Experience managing international travel bookings including visa, logistics and itineraries.
• Strong interpersonal skills: engages with others to get the best out of them; works well as part of a team.
• Advanced proficiency in Spanish, including reading and writing for documentation and correspondence.
• Professional, sound independent judgment, strong organisational and project management skills and the ability to be flexible as priorities and needs change.
• Evidence of capacity to work in range of cultural and socio-economic contexts, adapting style and approach appropriately and in a culturally sensitive manner to maximise effectiveness.
• Ability to work unsupervised, a motivated self-starter, with strong problem solving and multitasking skills.
• Proficient in all areas of Microsoft. Must possess strong Word, PowerPoint, Excel and typing skills; ability to learn new packages, when required.
• Excellent attention to detail.
• Numerate, with a good understanding of basic budget processes.

For more information on this role, as well as the full person specification please see the job description

Our Culture

At Clean Air Fund, we’re guided by purpose and grounded in evidence. Our culture combines clear structures and rigorous frameworks with space for fresh thinking and collaboration across diverse perspectives. We value curiosity, openness and a shared commitment to making a measurable difference

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups  to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm. 

Fundraising Assistant
Location: Central Birmingham – Hybrid working: 1-2 days a week in office
Contract: Permanent
Hours: Full Time
Salary: £26,807 per annum

This is an exciting opportunity to take an active role in supporting the implementation of our fundraising strategy at Groundwork UK.

The Fundraising Assistant will play a key role in supporting Groundwork’s fundraising efforts and helping us achieve income goals. They will assist the fundraising team in developing relationships with supporters and donors and help secure unrestricted voluntary income.

Primary responsibilities will include processing and thanking donations, maintaining database records, building relationships with donors and fundraisers, and generating digital communications, alongside other administrative tasks.

This is an exciting time to be joining Groundwork, as we expand our fundraising team and continue to develop our strategy. As a growing team with varying responsibilities, focus and targets will change from time to time, so a flexible working attitude is required.

It is a great role for someone who has experience in a fundraising environment or has admin experience elsewhere and is looking to break into the sector. Groundwork is in the process of implementing Raiser’s Edge, so experience of using this or a similar CRM system would be valuable.

The post holder would have the pleasure of working with a passionate, dedicated, and capable wider team. There is a high level of commitment to developing this area of income generation from senior management and trustees, providing the postholder with the opportunity to excel and meet strategic targets.

They will be a member of the Fundraising and Partnerships team at Groundwork UK and report directly to the Fundraising manager.

Groundwork UK is committed to being an inclusive employer and offers flexible working arrangements and supportive, family-friendly policies.

BENEFITS

• 29 days holiday entitlement plus bank holidays
• Flexi-time arrangements, with inclusive and family-friendly policies
• On-the-job training and access to wider training
• 7.5% pension contribution
• Travel loan scheme
• Health cash plan through BHSF
• Salary sacrifice benefits including childcare vouchers and cycle-to-work scheme
• Disability Confident Employer

Applications close at midday on Friday 12 December and interviews will take place on Wednesday 17 December.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At Groundwork UK we want to ensure everybody has an equal opportunity, and is not treated differently or discriminated against because of their characteristics.

We are a disability-confident employer and encourage applicants with disabilities to alert us alongside their application, to enable us to guarantee interviews for all disabled candidates who meet the person specification. We will also discuss any reasonable interview or workplace adjustments with you.

No agencies please.

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease using their amazing sense of smell. We provide life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborate with other researchers, NHS Trusts and Universities internationally to advance the early diagnosis of disease with Bio detection Dogs.

We have an exciting new opportunity to join the Fundraising team at our  world-leading, innovative charity.

JOB TITLE:                        Fundraising Assistant

REPORTS TO:                   Individual Giving Manager

LOCATION:                      Great Horwood, Buckinghamshire, MK17 0NP (Office-Based)

SALARY BAND:                 £24,000 p/a

JOB TYPE:                         37.5 hours (9am – 5pm), full time with some evening and weekend work as required

The JOB:

Fundraising is vital to our ability to train life-saving Medical Alert Assistance Dogs and further our Bio Detection research and we rely on the generosity of our donors and supporters.

This role will provide support to the Fundraising Team, helping to maximise income in order to fund the charity’s work throughout the UK.

MAIN PURPOSE AND SCOPE OF THE JOB:

To provide first line support to the Fundraising Team across a wide range of projects and activities. You will be the first point of contact for all fundraising enquiries, you will play an essential role in making supporters feel welcomed and valued, ensuring their interaction with the charity results in a positive experience every time.

This is a fantastic opportunity for a proactive individual with excellent organisational skills looking to gain experience in a growing, motivational and ambitious Fundraising Team.

Responsibilities:

Donor Stewardship & Communications

• Ensure timely and personalised acknowledgements (thank you letters and certificates) are sent to donors.
• Review and improve the thank and stewardship programme to enhance donor satisfaction and retention, sharing best practice across the team.

Supporter Engagement & Enquiries

• Co-ordinate incoming fundraising enquiries and fulfil or allocate them to the appropriate team members, ensuring prompt and professional responses and exceptional customer service.
• Provide direct responses to supporter enquiries where appropriate, maintaining a high standard of communication and service.
• Represent and promote the charity at internal and external events, acting as an ambassador to engage new and existing supporters.

Data & Administration

• Assist with all administrative tasks that support fundraising activities.
• Accurately record all supporter interactions and correspondence on the Harlequin CRM database, in line with data protection regulations.

Regular Giving Programme

• Support fulfilment and progress updates related to the Sponsor a Puppy programme.
• Review and improve the current Sponsor a Puppy programme.

Other tasks or ad hoc duties agreed with your line manager required to ensure the successful running of the charity.

PERSON SPECIFICATION:

EXPERIENCE/SKILLS

Essential

• Well-organised, good attention to detail and proactive
• Experience of planning, organising and delivering events
• Excellent time management skills with the ability to prioritise multiple tasks to meet deadlines.
• Enthusiastic and able to inspire people who want to raise funds for the charity
• A good level of competency is required in MS Office packages such as Word, Excel, PowerPoint and Outlook.

Desirable

• Experience of fundraising or working for a charity
• Prior experience of using CRM systems
• An understanding of the legal obligations of Charity Law and regulation

PERSONAL ATTRIBUTES AND OTHER REQUIREMENTS:

Other Requirements

• A full current driving license
• Flexibility to work evenings and weekends
• You will be required to have a criminal record check carried out by the Disclosure & Barring (DBS) when you first join the charity and at regular intervals thereafter.
• Comfortable with dogs in the workplace/office

DIVERITY, EQUALITY & INCLUSION

We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

Values & Behaviours

Working at Medical Detection Dogs will be a richly rewarding experience.

Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:

• We are respectful.
• We stay positive.
• We strive for excellence.
• We communicate and listen.
• We are ambassadors.
• We are one team.

And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.

Benefits

• Sick Pay
• Health Cover
• 26 days holiday, increasing with service
• 5% Employer Pension Contribution
• Free On-site parking
• Life Insurance

Finally, the successful candidate will also be expected to:

• Hold a full UK Driving Licence
• Provide proof of identity and eligibility to work in the UK.
• Undertake a Disclosure and Barring Service (DBS) check
• Work some evenings and week