Administration Assistant Jobs

We're the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care. 

We currently have around 90 staff based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer. 

Job summary

The Supporter Care Assistant is the first point of contact for supporters. They’re key to making sure everyone fundraising for us feels supported and appreciated through excellent communication. This is a great first job in fundraising for someone looking to build a career. 

The right candidate will love building relationships, have excellent attention to detail and enjoy working through processes. You’ll be able to manage a busy workload which depends on meeting deadlines and be a team player with excellent communication and people skills. Above all you’ll have a real desire to make a difference to the lives of people affected by bowel cancer. 

Closing date:  Monday 30 September, 9am
Interviews:  Wednesday 9 October 2024

Salary: £28,216.60 per annum (plus £5,023 London Weighting, if applicable)

Location: London with flexibility to work from home

Contract: Permanent

Hours: 37.5 hours per week

Closing date: 23rd September 2024 at 11:30pm

Are you a motivated individual who is interested in campaigns and has a strategic, innovative and creative mindset? Do you want to demonstrate your passion to end the housing emergency? Apply for this role at Shelter as an Assistant Campaigns Officer in our fight for home.

About the role

You will form a part of the campaigns (strategy and organising) team helping to develop and deliver Shelter’s public-facing and supporter campaigns at both a national and local level. In this role, you will help the team execute campaign plans and calls to action which are both in person and online. You will also support the team with administrative tasks and internal communications.

We encourage you to apply if you have good verbal and written communication skills and are looking for an entry-level role, preferably with some background knowledge in campaigning or communications. Above all, showing a passion to make a difference to one of the biggest social issues of our day – ending the housing emergency.

About you

You’re a clear thinking, motivated individual with a keen interest in campaigning, a genuine desire to end the housing emergency and a basic understanding of political systems across England.

You may have experience of working in a campaigning, communications or similar environment in a paid or voluntary capacity. Your background could involve organising events, trainings or workshops, working with supporters or other campaigning or fundraising activities, or digital campaigning and social media.

We’re looking for a strategic thinker, with a taste for innovation and bags of creativity too. What’s more, you enjoy seizing opportunities as they arise to play a big part in timely, strategic and inspiring campaigns.

Benefits

We offer a wide range of benefits, including 30 days annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

 To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

About the team

As part of our Communications, Policies and Campaigns directorate we have two large campaigns teams, Digital Campaigns and Strategy and Organising. This role sits in the Strategy and Organising team made up of 15 members of staff working on local and national campaigns.

You will work with the 11 community organisers we have at Shelter, who are based out of the 11 regional hubs, as well as working with three additional colleagues who support Shelter’s national campaigning priorities and the administration of the team.  Your line manager will be the team’s Senior Campaigns Officer who is responsible for managing the strategy development and delivery on some of Shelter’s priority campaigns.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement outlining your interest in the role. Please provide specific examples of how you meet the criteria, responding to points 1 - 5 in the 'About you' section of the attached Job Description. Throughout your response, ensure you demonstrate how you address the following Shelter behaviours:

• We prioritise diversity and have an inclusive and open mindset
• We are open to risk and learning from our experiences

If you are interested in applying for this role and have some additional questions, you can email the hiring manager James Austin - click 'Apply' to be redirected to our website for more details.

Applications without a Supporting Statement will not be considered.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Harris Hill is seeking a Virtual Events Fundraising Assistant for 4 weeks, working 5 day per week, 4 hours per day.  2 days of which need to be in the office in London.

This role supports the Virtual Events Team at a national charity and we will also provide additional support for some autumn events. We are looking for a Fundraising Administrator to work 20 hours a week (4 a day) for 4 weeks starting on the 7th October.  

We are mainly looking for inbox support but a few other ad hoc tasks. The role is hybrid with 2 days in the office, but there is scope for this to be reduced.

If you would like to find out more, please get in touch for an informal discussion.

• Salary: £28,088 per annum, pro rata, subject to deductions for tax and national insurance contributions as required by law.
• Hours: Full time, 5 days, equivalent to 37.5 hours per week. This may be flexible. There is also the option to work part time at 0.8 FTE (30 hours per week).
• Location: FLEX office, Vauxhall, London – Flexible hybrid working with a mixture of in person and home/office working.
• Pension: 4%, incremental pension contributions.
• Contract: 2 years, fixed term (with possibilities of extension subject to funding)

In this role, you will support FLEX’s policy and advocacy work to secure access to rights for all workers in the UK and prevent labour exploitation. As well as work delivered directly by FLEX our policy strategy includes  work through coalitions such as the Labour Exploitation Advisory Group (LEAG) and the Taskforce on Survivors of Trafficking in Immigration Detention, two networks made of expert organisations directly supporting people who have experienced or are at risk of exploitation.

This role requires someone with real passion and commitment to FLEX’s work to end labour exploitation and our values of Respect, Courage, Integrity, Justice and Accountability as we work to challenge and positively transform policies, attitudes and practices that drive labour exploitation. 

Legacy & Individual Giving Assistant - Derby

Full time role - 37 hours per week 

For more than 80 years, families have been choosing MHA to support the needs and aspirations of their loved ones in later life. People have been forging friendships through our community programmes; fundraising to drive our charitable goals; and spreading the warmth, comfort and spirituality that you’ll find across every MHA home, community and development.

We are here to help people to live later life well.

Could you be the person to join MHA as our Individual Giving & Legacy Assistant as we continue to enable people to thrive in later life?

About the Role
An exciting opportunity has arisen to join the MHA Fundraising department as the Legacy & Individual Giving Assistant.

Reporting to the Legacy & Individual Giving Manager, you will be a key member of the Fundraising team at MHA. It is a wide-ranging role that will be crucial in making sure that the team meets their aim of increasing income from individuals and securing future income from gifts in Wills.

Your strong administration skills will enable you to assist the team in the delivery of the legacy and individual giving programmes, providing the high-quality administrative support that underpins all of the activities that are implemented. This will include providing excellent supporter care through all communication channels and being the first point of contact for related fundraising enquiries. This is not solely an administration role though. You will have opportunities to develop your marketing and fundraising skills through your involvement in a variety of activities, such as, appeals and campaigns, digital marketing, events, supporter care and internal communications.

There will also be opportunities to work on ad-hoc projects, collaborate with the wider Fundraising team as well as other departments across the charity.

For more information on the role please see the attached Job Description.

About You
With a proactive, high-energy and enthusiastic approach you will enjoy working as part of a team. You will have excellent communication skills, which you will use in building relationships with colleagues, supporters and service users, showing empathy and sensitivity at all times.

In addition to strong administration skills, and a keen attention to detail, you will have experience in planning and coordinating your own workload and enjoy taking on extra challenges such as ad hoc projects.

In return we offer a committed and supportive team and a great staff membership scheme which includes training, pension, life assurance, access to high street vouchers and lots more.

About us 
Methodist Homes (MHA) is the largest charity care provider in the U.K. We have 80 years’ experience of delivering care and support to over 19,000 older people. We understand what it takes to help people live later life well through our care homes, retirement living schemes and community groups.

At MHA we place great importance on nurturing the mind, body and spirit of those we care for and their families, along with commitment and dedication from our 7,000 employees and 4,000 volunteers, regardless of faith, background or belief.

We offer some of the highest quality care, accommodation and support services for older people throughout Britain. Our mission is to inspire the best care and wellbeing at every stage of later life.

Why join MHA?
We have a supportive 'family' like culture, the people at MHA are genuinely warm, friendly and a pleasure to work with.

• High colleague employee engagement scores.
• Highly supportive and compassionate leadership team.
• Colleagues have access to chaplaincy and pastoral support.
• Employee Assistance Programme.
• Independent free counselling and legal advice
• Favourable pension scheme
• Hardship/welfare fund
• Competitive pay and benefits including a discount scheme
• A range of flexible benefits including an option to buy or sell additional annual leave
• Genuine career progression and development.

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire.  In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

“Agencies: Please note, MHA do not accept unsolicited CV’s from any agencies, regardless of whether they are on our Preferred Supplier List (PSL) or not. We only accept CV’s from agencies that have been appointed and briefed by MHA’s central Talent Acquisition Team.”

The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C.

Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.

Working under the guidance of the West Yorks Peer Programme Manager, this post will continue the development of the project, recruiting and coordinating peers across identified areas of the West Yorkshire ODN network. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care.

This post will require extensive travel across the region and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.

Are you  an experienced major donor fundraiser with a track record of achieving significant gifts from HNWI, corporates and trusts? This is a challenging and demanding role, bringing together all major gift sources. Supported by a fundraising assistant, you will be responsible for delivering ambitious income targets from HNWI, corporates, trust and legacies. You will need excellent communication and networking skills and be able to produce high quality, imaginative and compelling presentations, proposals, letters and pitches. You will also be responsible for our individual giving and fundraising in the community by directing and supporting the fundraising assistant. 

Mission Aviation Fellowship (MAF) is a Christian mission organisation using light aircraft to deliver help, hope and healing in over 25 countries. For more than 75 years, MAF aircraft have been overcoming inaccessible terrain transporting mission and development agency staff, delivering urgent aid and medical supplies to transform the lives of remote and isolated communities.

Our communications team is privileged to identify and showcase stories of the need and our impact.  Following an internal staff move, we are seeking a new member to join our high-performing team. You’ll be helping to produce material to inspire and encourage our wonderful supporters and to help us reach both new and existing supporters.

We are looking for someone who is as enthusiastic as they are accurate, and as creative as they are canny.  You may be just starting out on your career, or you may already have a few years under your belt, but if you are:

• Looking to be part of an organisation which is making a big difference in some of the world’s poorest communities,
• In possession of outstanding writing and organisational skills, and understand the importance and potential of social media,
• Able to handle complex and competing priorities with a smile

We would like to hear from you.

Responsibilities

Administrative support:

• Assist the Production Manager with mailing specifications, collating internal information, creating purchase orders, and related administration.
• Support the Media Manager in arranging regional coverage for overseas staff in the UK.
• Provide administrative, planning, and organisational support to the Head of Communications and other team members.
• Administer and curate the archive of MAF documents.
• Work with the HR team to collect and store data processing consent forms.

Scheduling and Planning:

• Update and maintain the organisation’s print and digital communications schedule in collaboration with audience managers.

Content Creation:

• Contribute to digital communications including website content and social media.
• Assist in creating monthly print and digital communication documents at design and proofing stages.
• Support design tasks such as picture editing and layout.
• Create subtitles for digital content.
• Participate in creative idea and planning sessions

Updates and Research:

• Monitor staff blogs for potential stories and produce a weekly roundup of social media posts.
• Monitor external websites and news sources for relevant stories and brief teams accordingly.
• Provide research support as required.

Media Library Management:

• Upload and remove media assets, ensuring accurate metadata and compliance with MAF procedures.
• Support staff with acquiring and transferring assets from overseas programmes.
• Contribute to the continuous improvement of the media library.

The full job description can be seen here.

Qualifications, Skills & Experience

Highly desirable Qualities

• Communications related or administration qualification
• Experience of working in a Christian organisation or charity environment
• Administration experience
• Experience of working within a communications environment

• Proficient in a video editing using Photoshop

• Proficient in design software such as InDesign

Essential Qualities

• Educated to degree or experience of an office environment either through direct work experience or voluntary placements
• Experience of team working
• Proficient skills in Microsoft applications, including Excel
• Proficient in social media
• Able to communicate positively, assertively and sensitively within a cross functional and multi-cultural team environment – internally and externally
• Efficient and organised approach and manage multiple deadlines and priorities and flexibility to respond quickly to changing or competing priorities
• Able to work on own initiative
• Excellent attention to detail

Personal Attributes:

• Committed evangelical Christian, aligning with MAF UK's values and actively participating in organisational activities.
• Emotional resilience, flexibility, and service orientation.

Terms and Conditions

• Location: This is a hybrid role with two days at MAF UK, 1st Floor Castle House, Castle Hill Avenue, Folkestone, Kent, CT20 2TQ.  One day per week will be spent at our Operations Centre, MAF International, Henwood, Ashford, TN24 8DH and the other two days can be from home. 
• Working Hours: This is a full time role (at least 36 hours per week, with 1 hour for lunch daily unpaid) but requiring some flexibility on the successful candidate to work additional hours occasionally some of which could be outside the normal business hours.   Hours should be agreed with line manager.
• Annual Leave: Annual leave entitlement of 22 days per year and 8 paid public holidays per year.
• Pension Scheme: Non-contributory (10% of salary).
• Probation: 3 months (with a one month review)
• Notice Period: 1 months
• Salary: £28,000 per annum

Deadline for applications: Sunday 29th September

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

About the role

Supporter Care is about inspiring people and giving them the opportunity to do something amazing. This role will suit you as an enthusiastic, adaptable and proactive team player. You’ll use your exceptional interpersonal skills to deliver a memorable experience to Crisis supporters and members of the public, adding value to every interaction.

As a key member of the Fundraising Department, you will handle inbound contacts with potential and existing supporters over multiple channels, delivering an exceptional quality of service to queries related to our new products and services including retail. And you’ll help to improve the supporter experience by identifying and helping to resolve issues in the supporter journey, particularly those relating to our website. This is an exciting time to join our team and contribute to us establishing how we can add real value to our engagement with supporters. We will work together to make sure the supporters' voices are heard and at the heart of our fundraising and decision-making.

This brand-new role is a brilliant opportunity for you to join a dynamic and ambitious team as we deliver a consistently excellent experience to our supporters.

Job title: Supporter Engagement Assistant (known internally as Supporter Care Assistant)

Contract: Fixed term for 5 months (Oct 2024 to February 2025)

About you

To be successful in this role you will have:

• Experience working in telephone and email-based roles in supporter care or customer service
• Ability to organise your workload and maintain a high level of output and accuracy even during busy times
• Ability to handle complaints and objections with confidence
• A proactive and collaborative approach to work
• Strong critical thinking and problem-solving skills
• Flexibility and ability to adapt quickly to changing priorities

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 22 September 2024 at 23:59

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success.  We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team to discuss how we can help.

 
 Registered Charity Numbers: E&W1082947, SC040094

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Design Studio Assistant will support the delivery of material and assets that will help to raise the profile and brand awareness of Independent Age among our key audiences, as well as help us to reach new people. 

You should understand design and production best practice, processes and techniques across both online and offline formats. You will be working directly with printers so should have knowledge of print materials. You will have excellent time management skills and the ability to work under pressure to prioritise, deliver, manage, and coordinate several projects and activities simultaneously to tight timescales. You should also have experience of providing administrative support. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight.

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age by visiting our website.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer.

Closing Date: 23:59, Sunday 29 September

Interview Dates: Initial interviews will be held on 16 October, in person at Independent Age, 18 Avonmore Road, W14 8RR 

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

This is an exciting opportunity to join the Participation Team supporting NCB’s work on children and young people’s engagement and participation.

Project Assistant - Participation Team
Reference: 2398
Location: Mentmore Terrace, London Fields. NCB promotes a hybrid, flexible way of working, staff can work remotely for part of the week if they wish and, in the office, or face to face for at least 2 days per week.
Status: Permanent, 35 hours per week
Salary: £24,721 (Band 2) with generous benefits package including 3 years of salary increments (increases), 30 days annual leave plus Bank holidays and 3 days of Christmas closure

The post holder will be the first point of contact for a busy team, supporting effective delivery of key participation projects that puts children and young people’s voices at the heart of government. This is primarily an administration post with some opportunity to develop engagement skills. This is a varied role that requires significant attention to detail, the ability to move between tasks at rapid pace, and skill to make complex information accessible for a range of stakeholders. The majority of the post holder’s duties will support the Making Participation Work programme, experience of working with disabled children and young people and those with special educational needs would be an advantage.

This role provides the opportunity to work closely with children and young people, colleagues and external partners.  You will also be responsible for managing children and young people’s data and information, creating newsletters and social media content. Being proactive, efficient and organised is critical for this role, you must be able to co-ordinate logistics and analyse large amounts of data.  You will be an integral part of a fast-paced team with a strong national profile and reputation for expertise and excellence in delivery.

This role includes out of hours working, agreed in advance.

Applications close at 8.00am on Monday 30th September 2024.

Please quote the job title and reference number in your application. CVs will not be accepted.

Assessment and interviews to be conducted on Monday 7th October 2024. Please note that only shortlisted candidates will be contacted.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

NCB is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, political opinion, marital status, pregnancy and maternity, paternity, and carer status.

No agencies please.

Job Title: Finance Officer
Reporting to: HQ Finance Manager
Hours: 37.5 per week
Salary range: £32k to £35k
Principal Location: London, hybrid with a minimum of 3 and an expectation of 4 days in the office per week.

Street Child is one of the world's fastest-growing children's charities. In less than 15 years we have made a material impact on the lives of nearly a million children - but the desire, potential and need to go so much further, and to reach millions more children in need of safety and a quality education, is what motivates us every day. Strong finance functions underpin everything that we want to achieve as an organisation and this role is a vital part of this.

Role Purpose:

This role is a key member of the busy HQ finance function. The role is primarily focused on HQ finances and will also work with the colleagues across our global finance team. The role offers the chance to work across a number of finance functions, including: management accounting, supporting year end audit, Accounts Payable and Accounts Receivable and working on some of the subsidiary charities; and so it provides a great opportunity to experience the full breadth of finance work in a charity across all functions in a varied and interesting role.

It is essential that the applicant can juggle the complexities of a busy role with has varied work priorities. Key stakeholders are the HQ Finance Manager, Finance Director and the HQ based fundraising team. The role works alongside the Finance Assistant and plays a role in oversight and coaching of this role. Street Child is implementing a new CRM system and this role will feed into the development of new processes and procedures and use both the CRM and finance system and ensure full reconciliation and data trail between the two systems.

Key Responsibilities:

1) (40%) Deliver all functions related to Accounts Receivable and CRM:

• Ensure that all income from a variety of different sources is correctly and accurately recorded in the finance system and CRM (which is under development) on a weekly basis.
• Supporting with work on accounts receivable including accessing, downloading and saving in a systematic manner reports from donor portals, bank account and other sources.
• Working with colleagues in Fundraising to analyse and code income reports in Excel and uploading it to the Finance system on a timely basis, at least weekly. Following up on how to code any income which is not allocated to a source.
• Working closely with colleagues in Fundraising to ensure prompt collection of outstanding balances from customers, and sending out monthly debtor balance statements.
• Raising donor invoices and requests for payments, and issuing donor receipts.
• Income and customer account reconciliations and revaluations.
• Any other responsibilities relating to Accounts Receivable.

2) (40%) Month end reporting and reconciliation and subsidiary accounts:

• Complete all balance sheet reconciliations, including bank and petty cash reconciliations and submit for approval by HQ Finance Manager.
• Once CRM system is in place, undertake reconciliation processes between finance data and CRM data.
• Carry out monthly revaluations of bank accounts.
• Ensuring supporting information for transactions is correctly stored in electronic format on Teams such as bank statements, remittance advices, credit statements.
• Assist in preparation of internal reports, including working with Operations Department and Finance department to review their monthly reports.
• Take responsibility to deliver the management accounts of two subsidiary companies: Children in Crisis and HQ transactions of Africa Educational Trust.
• Compile information for Gift Aid returns.
• General support and assistance to the team including administrative duties and managing the office post.
• Other ad hoc support to the wider operations team as may be required.
• Audit: support with the year end audit and provision of supporting information to auditors.

3) (20%) Lead the Accounts Payable process:

• Whilst the Finance Assistant is responsible for all payments, the Finance Officer has a lead role in ensuring that all invoices are paid on time, in an efficient manner and that the finance system reflects the transactions within the correct accounting period and correctly coded in the system – including account code, cost centre, project code and donor code.
• Determine most efficient payment platform to process international payments, and ensure that recorded in the finance system at the correct conversion rate.
• Be a point of contact with the Foreign exchange agents to quickly resolve any questions.
• Work with the Finance Assistant to ensure accurate and timely recording of all approved supplier invoices, requisitions, staff expenses and other expenditure in the accounting system and that all supporting documentation for all transactions are uploaded.
• Ensuring that there are at least two payment runs a week and additional runs as required; overseeing the process to ensure that all invoices for payment are correctly approved by the budget holder, setting up payments on online banking platforms and sending out requests for payment approvals to payment authorisers and verifying that all payments are fully approved in the banking platforms by the deadline set. Providing cover to set up payments when the Finance Assistant is not available.
• Managing monthly staff credit card reconciliations and ensure that these are returned on time with all receipts and invoices and checking and reviewing classifications, with follow up as required.
• Carry out monthly Creditor account reconciliations ensuring that all balances are valid and backed up with appropriate supporting documentation.
• Fully deliver the set up all payroll payments in time for the monthly pay day. This involves ensuring correct amount and currency of payment (which may differ from the salary of the individual’s employment contract) and method of payment across all HQ staff.
• Any other responsibilities from time to time.

Person Specification

Education / Qualifications

Essential:

• 5 GCSE at Grade C or above including English and Maths
• Post-GCSE qualification such as A-Level or T-level or equivalent Degree
• A Good understanding of double entry bookkeeping
• Part qualified accountancy qualification

Desirable:

• Full Accountancy qualification

Experience and Knowledge

Essential:

• IT Literate with strong Excel skills
• Familiar with using Teams
• Experience of working in a similar role
• Experience of using a CRM

Desirable:

• Charity or third sector experience

Skills and Abilities

Essential:

• Attention to detail
• Highly organised and self-motivated
• Flexible and able to manage multiple tasks at one time.
• Good written, verbal and presentation skills
• Ability to work under pressure and to tight deadlines
• Fast learner whilst not afraid to ask for help!

Desirable:

• Shows initiative in identifying problems and posing solutions
• Persistence and tenacity

Other:

Essential:

• Pro-active communication style including keeping team-members informed and updated as necessary.
• Work co-operatively and collaboratively with colleagues, other departments and other external contacts
• Strong communicator and able to explain work to other team members

Desirable:

• Good Interpersonal skills

Summary

• Own the development of specific strategic actions within the Vision and Strategy as agreed with your supervisor.
• Lead the 27,000 volunteers workstream of the 30K Project.
• Run and grow the national weekly prayer meeting for 'Doubling the number of children and active young disciples in the Church of England by 2030'.
• Lead and support the Vanguard network for youth leaders with larger youth groups.
• Work on the development of the twenty-eight:nineteen project for peer-to-peer evangelism amongst secondary-school aged young people.

• Proven track record in working with wide range of stakeholders from senior leaders to engaging the voice of members of the public.
• A good understanding of the variety of tradition within the church and the importance of engaging across the breath of this.
• Passion for an experience of church work with children and young people.
• Proven track record in developing and implementing effective strategies for Children youth and families work over a significant area (e.g. a Diocese).
• High standards of project management and proven experience in delivering projects and campaigns to time and quality.
• Self-motivated, proactive and committed to achieving results.
• Leadership qualities and the ability to command the respect of others.

Fundraising Team Assistant
Temp, 3 months, possibly longer
Full time, 37.5 hours per week
Hybrid, 3 days in Swanscombe (Kent) and two days remote working 
£12.41, plus £1.99 holiday pay – £12.92, plus £2.08 holiday pay (per hour)

Charity People are excited to be recruiting for a wonderful charitable organisation based in Swanscombe. This role will be suited to someone who has worked in a support role in nonprofits, maybe as an Assistant/Administrator who looking to develop their career in fundraising and the charity sector.

The successful postholder will be first point of contact for enquiries for the fundraising team both internal and external. You will also support on projects, events, and digital communications for the charity, to help optimise funds, and strengthen the supporter journey. Therefore, this would be a fantastic role for someone who is a proactive, brilliant communicator with people, confident and a good relationship builder.

You will bring experience of working in a nonprofit, and ideally have good experience of team support, fundraising, direct marketing, digital marketing and using CRMs. Experience of using Canva or Donorflex would be a huge advantage.

There is free on-site parking, and the station is within a few minutes’ walk from thew office, with a bus stop nearby also. Swanscombe is fairly accessible from London’s major stations typically taking between 45-60 minutes on the train.
CVs are being reviewed on a rolling basis, with interviews taking place this month. 

If you are keen and available, please do reach out with an up-to-date CV and your availability asap. If this is not for you, you might even know of an old colleague who might have the experience required? If so, please share this with them. 

The role does require starting asap, ideally to start by the beginning of October. 

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.