Paul Hamlyn Foundation is one of the largest independent grant-making organisations in the UK. We aim to help people overcome disadvantage and lack of opportunity, so that they can realise their potential and enjoy fulfilling and creative lives. We have a particular interest in supporting young people and a strong belief in the importance of the arts.

We are recruiting for a full time, permanent Grants Assistant to support our work in the migration and integration field through our Shared Ground Fund. This post will also support our work to fund unusual and radical ideas that can lead to social change through the Ideas and Pioneers Fund.

 You will provide administrative support to a team of grant-makers working across funds and initiatives that support organisations working to address challenges experienced by those who migrate to the UK. The team comprises a Senior Grants Manager and currently two Grants Managers. In supporting the Ideas and Pioneers Fund, this post will also involve close liaison with the Grants Manager who leads on this Fund.

You will work with colleagues to build and support relationships with a diverse network of individuals and organisations, supporting assessments and recommendations about funding. By assisting organisations through the grant making-process and through the life time of their grant, you will help them to achieve their own growth and development objectives – and in doing so, you will also help the Foundation achieve its strategic priorities.

You will be expected to work in a small and fully interconnected structure that relies on collaboration, flexibility and the ability to operate within both formal and informal reporting relationships.

You will be someone who wants to make a difference and enjoys multi-tasking in a busy environment. With excellent communication skills, you will be able to build working relationships with a range of stakeholders. You will be confident when faced with challenge, as well as resourceful and creative when problem-solving. Personal commitment to learning and improvement is essential.

For more information and how to apply please see our website

Introduction

The Disasters Emergency Committee (DEC) is a unique and dynamic membership organisation which comprises 14 of the UK’s leading humanitarian agencies: ActionAid, Action Against Hunger, Age International, British Red Cross, CAFOD, CARE International, Christian Aid, Concern Worldwide (UK), Islamic Relief Worldwide, Oxfam, Plan International UK, Save the Children, Tearfund and World Vision. 

Since it was founded in 1963, the DEC has run over 70 fundraising appeals and raised more than £1.4bn to help save lives and protect livelihoods in disaster-affected communities around the world.

The DEC launches appeals when there is a humanitarian emergency of such magnitude to warrant a national UK response.  DEC fundraising appeals benefit from unique corporate partnerships through our Rapid Response Network and the combined expertise of our member agencies, resulting in wide reaching appeals across high profile TV, radio and an increasing number of digital channels.

The majority of DEC funds are raised over an intensive two-week period following a disaster.  Appeal funds are specifically for overseas humanitarian work and are normally spent over a two or three-year response period.  An important part of the DEC’s remit is in learning, accountability and sharing information.

The DEC Secretariat is funded by contributions from its member agencies and is responsible for the day-to-day running of the DEC.  There are currently 23 staff members and a small number of dedicated volunteers, working together to promote the values of dynamism, openness, collaboration, empowerment and innovation.

Role purpose

The purpose of this role is to support the efficient functioning of the Programmes and Accountability Team through administrative and logistical support; and to boost team capacity by providing backstop support to the team.

Key responsibilities

Team admin, logistics and coordination

• Support team members with administration e.g. reconciling invoices/expenses, organising travel logistics, arrangement of team meetings, external meetings and facilitating smooth running of other processes when necessary.
• Understand and manage the use of appropriate technology and tools to support strong team operations, including IT tools and practices.

Knowledge information management and data analysis

• Play a key role in supporting team monitoring, reporting and learning activities through managing systems that facilitate data collection, querying and analysing data and writing short summaries when required.
• Day-to-day management of DEC Knowledge Information Management system, including maintenance of the member plans and reports submissions tracker.

External engagement

• Liaise with external stakeholders including DEC Member Agencies and consultants to gather and share information.

General

• Provide team-wide support pre- and during appeals when and where required.
• Perform other duties that are relevant and appropriate to the role when required.

Working hours and travel

The post-holder may on occasions be required to work additional hours in response to an emergency, events held outside office hours or to extra workload.  Where possible, notice of this will be given and TOIL (time off in lieu) is available.  Occasional UK travel may be required.

Person Specification

The Programmes and Accountability Assistant will be selected against the following criteria:

Essential

Education / qualifications

• Educated to degree level qualification or equivalent
• Experience of working with an international NGO

Applied skills, knowledge and expertise

• An understanding of humanitarian issues and principles
• Experience of providing administrative and operational support in a similar role, including proven ability to develop, maintain and improve administrative and operations systems and procedures.
• Experience of working in a high pressured and changeable working environment and working to tight deadlines with multiple and complex priorities.
• Good organisational and time-management skills and the ability to prioritise competing priorities and meet deadlines, without upward referral.
• Working with qualitative and quantitative data and experience in creating and using spreadsheets for managing information, including use of web / intranet-based systems, databases etc.
• Sound knowledge of Office programmes including MS Word, Outlook, PowerPoint and Excel.
• Able to maintain confidentiality and use discretion where appropriate.
• Clear and confident verbal communication.
• Ability to work self-directed, using own initiative to identify and resolve routine problems
• Familiarity with monitoring and evaluation frameworks
• Budget monitoring or financial monitoring

Competency Profile

Delivering Quality Results (A)

• Puts in effort required to ensure the delivery of own work and objectives to meet (and exceed) expectations.
• Strong self-management of time and effort.
• Checks own work to ensure quality.
• Completes tasks / routine work in a timely manner

Planning (B)

• Takes account of team members and others workload when planning.
• Maintains awareness of impact on other parts of the organisation, keeping abreast of other’s activities, objectives, commitments and needs.
• Has a good understanding of the sector in which the DEC operates.

Analytical and Innovative Thinking (A)

• Interprets basic written information.
• Pays attention to detail by identifying and correcting errors.
• Recognises problems within their remit.
• Uses appropriate methods for gathering and summarising data.

Communications (B)

• Maintains constructive, open and consistent communication with others.
• Resolves minor misunderstandings and conflicts effectively.
• Communicates equally effectively at all organisational levels as well as external stakeholders (suppliers, partners and member agencies)
• Tailors communication (content, style and medium) to diverse audiences.

Team Working and Collaboration (A)

• Knows their stakeholders and their requirements well.
• Respects and listens to different views/opinions.
• Is proactive in providing and seeking support from others.
• Gives and receives constructive criticism

Leading and Motivating (A)

• Actively manages own development and performance positively.
• Builds capacity of colleagues by sharing knowledge (induction) and acting as induction ‘buddy’ when asked.
• Open to learning new things.
• Responds positively to feedback from others.
• Learns lessons from successes and failures

Resilience (A)

• Recognises limitations and take steps to manage any resulting pressure or stress.
• Remains focused on objectives and goal in a rapidly changing environment.
• Takes responsibility for own work and for the impact of own actions.
• Shows a flexible approach to taking on mutually agreed additional work / responsibilities when needed to achieve results.

Further details of specific tasks and duties will be agreed with the line manager as part of the performance agreement. Any reasonable duty may be assigned that is consistent with the nature of the job and its level of responsibility. This role profile is not prescriptive; it merely outlines the key behaviours the role-holder requires to be successful in the role; the key behaviours and responsibilities are subject to change. Any changes will be made in consultation with the role-holder. You will be expected to abide by the Code of Conduct, policies and procedures of the DEC which may be updated from time to time.

Application procedure

Along with your CV, please submit a cover letter (no more than 2 pages) outlining the ways in which your skills and experience match the job description and person specification for this role by giving answers to the following questions: 

• Delivering Quality Results

Please give an example of when you had to manage multiple and competing priorities. How did you manage to ensure timeliness and quality in your work?

• Planning / team working & collaboration

Please describe a time when you have been required to take account of other team members’ workloads and priorities when planning your work. How did you balance everyone’s priorities whilst ensuring that team deliverables were met?

• Communications

Please tell us of a time when you had to establish and maintain excellent working relationships with a wide range of stakeholders, including external stakeholders. 
 

The deadline for applications is 5pm, Tuesday 24 September.

Do you have the experience required to support a passionate CEO?

A dedicated and impactful health charity is looking are recruiting a Personal Assistant to support a newly appointed CEO. This is a permanent opportunity based in leafy Chiswick.

You will provide day to day support to the Chief Executive by proactively coordinating their diary, scheduling appointments in line with priorities and crucially acting as their first point of contact. Alongside broader administrative tasks, you will also be involved in various projects and ad-hoc tasks that will ensure the CEO is working as effectively as possible!

It is essential that the successful candidate recognises the urgency and importance of enquiries and fielding all correspondence, whilst consistently ensuring confidentiality and knowing the best approach to communicate information and in what capacity.

Having worked in a similar capacity, you will be confident in managing all administrative aspects of an executive support role. Proactive in your approach, you will strive to build a productive and mutually beneficial relationship which will enable the CEO to maximise their performance and delivery. You will be experienced in managing a diverse and broad workload while also maintaining a consistent output that demonstrates a high standard of accuracy and attention to detail. Importantly, we are seeking personable individuals who will relish the opportunity to develop productive internal and external relationships and who has a conscious and measured approach to communication, especially while representing the CEO via correspondence in their absence.

Do you think you have what it takes?

Please apply by submitting your CV via the apply button. A full job description will be provided by Prospectus to applicants who are successful at the initial selection process.

We are recruiting for an experienced events assistant to assist on an annual conference and support other events for the team. You will be working for a high profile health charity . Immediate start !

The Role
To support on the delivery of key network facing events, including the annual Conference
Support the Senior Officer and assisting colleagues across the organisation in creating and implementing high quality workshops, training and events for the benefit of the team.
To support team logistics and administration including liaising with and booking venues, coordinating communications, financial administration, managing registration and responding to enquiries from delegates
Ensure the views of people with experience of mental health problems inform and guide your work and actively seek opportunities to involve people with lived experience in planning and delivery.
Undertake other duties that may from time to time be necessary, and that are compatible with the nature and grade of this post.

The Candidate
Experience of development and delivery of events
Ability to develop and maintain effective processes and use IT systems effectively.
Strong time management, with ability to meet agreed targets and deadlines

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Supporter Care Administrator (Fixed term for 12 months) 
Hours: 35 hours per week (job share considered) 
 

Meningitis Now are currently recruiting for an administrator to work within the Supporter Care Team to cover maternity leave for 12 months.  The position on offer is a total of 35 hours per week, however this role could suit to those who would like to work fewer hours and could job share. 

The main skill required for this role is event administration so requires someone that can multi-task and work under pressure. This role covers several of our key events including; London Marathon, Ride London, Three Peaks Challenge plus our annual parliamentary meeting at the House of Commons. A key part of the event administration is also providing on the day support at these events, which you’ll receive time of in lieu for. You’ll also get to project manage our internal ‘quarterly’ meetings on behalf of the Chief Executive where we gather all 50+ staff together.

The role includes some general administrative tasks and also shares the responsibilities for covering reception, which includes handling of enquiries and calls from those worried about meningitis, which may include difficult and/or sensitive calls.

We’re looking for people with an ability to use their initiative to get things done, a strong supporter care ethos, an enthusiasm for quality improvement with a keen eye for detail, especially when entering supporter data and someone with compassion and empathy for those affected by meningitis.

Candidates will need to demonstrate they have excellent organisational and communication skills.  Good IT skills and experience of working with CRM databases is an advantage as Salesforce is at the heart of all our processes.

Benefits 

In return, the successful candidate will receive 30 days annual leave entitlement per annum (pro rata) plus bank holidays, a cash health care plan, employer matched pension contribution (up to 5%), death in service benefit and long-term service rewards.

Interested?

For an informal chat please contact Julie Griffin, Supporter Care Team Manager.

If you think you have the skills to fulfil this exciting role in the UK’s leading meningitis charity and would like more information, please see the full job description.

To apply please complete our online application form via the apply now button. 

*We are unable to accept CV’s*

Closing dates for applications: 9am on Monday 30th September.

Interviews: Wednesday 8th October and Thursday 9th October.

Meningitis Now is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process. The successful candidate will be required to complete regular safeguarding training and undertake a DBS check. 

We are looking for a passionate programme assistant to help us change the lives of hundreds of young people from around the UK.

The US-UK Fulbright Commission is a not-for-profit organisation funded by both governments to promote educational exchange between the US and the UK. The Commission offers prestigious Awards for postgraduate study and academic research in the US, as well as an Advisory Service. As part of the EducationUSA advising network, the Advisory Service is the only official source of US study information in the UK.

As part of our advising mission, we deliver the Sutton Trust US programme. Working in partnership with the Sutton Trust, one of the UK’s leading social mobility charities, the ambitious programme gives highly talented, deserving state school students a taster of US culture and higher education through an annual programme of support, including London-based residentials and a week-long summer programme at a US university campus. Those students interested in pursuing a full undergraduate degree in the US receive one-to-one guidance and application support from the team throughout the admissions and financial aid process in the autumn.

This role supports three programme managers and the director to work with the students, by helping to administrate the programme – including supporting programme selection, residential coordination, US admissions advice, through to pre-departure programming before students enrol at a US institution. The programme is administered by the Fulbright Commission, and the assistant sits in the Advisory Service team within the Commission.

You will offer a passion for higher education and a willingness to learn. You’ll have a great eye for detail, be organised and be efficient. You’ll be able to spot problems before they arise and excel at ensuring processes are followed – all while being sympathetic to our students. Given the mission of our organisation and the nature of the Sutton Trust US Programme, candidates with personal experience with the US higher education system will be at a strong advantage. Also helpful for the role will be experience of working with young people either in a professional or volunteering capacity.

In return, US-UK Fulbright Commission offers exceptional opportunities for people interested in international education and you will be able to develop and hone your skills. You will join a small but dynamic and highly-motivated team of colleagues who are passionate about their work. Our staff benefits scheme includes 23 days annual leave in addition to days the office is closed.

Please note,  you must have the prior legal right to work in the UK.

Are you confident, outgoing, people focussed and love music? Are you keen to get out there and be on the frontline of our fundraising? We are looking for someone at the beginning of their career in fundraising, whose focus will be providing an exemplary level of customer service to our supporters.  From (loudly!) cheering on our supporters at events and helping them collect donations, through to providing the vital support from 'back at the ranch' - such as ensuring supporter packs are sent out and managing all the fundraising tools and supplies, as well as maintaining individual giving records on our database and acknowledging all donations.  Your role will be varied, interesting and most of all you'll be working with a fantastic team to develop your career

Music is at the heart of what we do, and you’ll be championing music and music therapy across all of our supporters,  individual givers and everyone who fundraises for us, shouting about the incredible work we’re doing to change lives through music that we simply couldn't do without their help. 

Please apply with a CV and cover letter via our website, letting us know why you would be right for the role.  Closing date for applications is Monday 30th September.  Interviews will be held on Tuesday 8th and Wednesday 9th October. 

The role is subject to a basic DBS check.

I am currently looking for a Division Administrator to support the South West Division Training Section of an outstanding Royal College. This exciting role will see you provide administrative support to the Divisional Manager, Officers of the Division, Regional Advisors, Regional Specialty Representatives and Deputies.

Main duties:
Set up and administer training courses, including liaising with course organisers and tutors, obtaining agenda approval from the Regional Approvals Panel for each course, booking rooms, and ordering catering for courses, photocopying course materials, processing expenses forms and fees, maintaining course finances, etc.
Organise travel and accommodation where necessary.
Organise three divisional Regional Advisors' meetings, prepare agendas and take minutes, circulation of minutes, agendas and papers.
Assist with organising conferences, workshops and courses for the Division, including processing registrations, liaising with delegates, speakers and exhibitors.
To attend conferences, workshops and courses if necessary, which may occasionally involve an overnight stay.
General office duties such as ordering stationery and equipment, photocopying, franking post and arranging divisional mailings.
Track progress of job descriptions with the College and prepare monthly progress reports
Maintain all archive records and filing, both electronic and manual.
There will be occasions when working outside of core hours, and overnight stays are necessary.

If you have the above skills and experience and are immediately available, please apply online or contact Sekai today!

Programme Assistant – Whole School SEND

Too many children with special educational needs and disabilities (SEND) do not achieve their educational potential. To change this we need your help! 

This is an exciting fixed term role for an individual with outstanding administrative skills. If you are organised, detail driven and have a customer centric approach then we want to hear from you.

Whole School SEND is a consortium of schools, organisations and individuals committed to improving outcomes and experiences for children and young people with SEND. Whole School SEND is hosted by nasen, a membership charity committed to helping all individuals with SEND to achieve their full potential.

In this role you will support the project delivery team for the Education Endowment Foundation (EEF)-funded Whole School SEND Review trial implemented across England.

You will be responsible for supporting the set-up, tracking, monitoring and reporting of the EEF funded Whole School SEND Review. An eye for detail and a flexible working approach is essential to ensure that we achieve our aims and deliver the best outcomes for children and young people with SEND.

In return you will have the opportunity to contribute to the successful delivery of a passionate and dynamic team. You will report to the Whole School SEND National Director.

The role is based in central London and will be a full-time fixed term appointment until August 2020.

You should ensure you demonstrate how you meet the person specification as set out above in your application.

The closing date for applications is the 1st October 2019 but applications will be reviewed on an ongoing basis.

Dementia UK is very invested in significantly growing Challenge Events fundraising and there is a great deal of support for the team (and post holders) to help them continue this expansion, making it an exciting time to join. This role is a good opportunity for someone motivated and enthusiastic who wants to join a growing charity and start or develop their career in Challenge Events Fundraising.

Regional Fundraising Development Assistant

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Regional Fundraising Development Assistant
Location: Flexible across England, Wales and Northern Ireland
Contract type: Full Time, Permanent
Hours: 35 per week
Salary: £19,964 to £20,770 (Depending on skills and experience) + London allowance of £3,600 if applicable

Closing date: 26 September 2019
Interview date: 2 October 2019

About the role:

This role will play a vital part in supporting the Regional Fundraising Development Team. The team are responsible for developing new and existing fundraising products and resources, to ensure the wider team hit their £27.2million income target. The post holder will provide comprehensive administrative support, working on multiple products including Elf Day and Carols at Christmas. Tasks will include pulling reports, processing data, distributing materials and coordinating meetings. The post holder will also deliver excellent customer care both internally and externally, responding to enquiries, managing inboxes, creating communications and building relationships.

- Reports to the Regional Fundraising Development Manager
- Sits within the Regional Fundraising Team
- Works closely with the multi-disciplined Regional Fundraising Team across England, Wales and Northern Ireland and with the wider fundraising directorate.

About you:

Do you want to be part of a small but perfectly formed team supporting a large regional fundraising team to achieve success through development and innovation? Do you have an infectious enthusiasm for making things better and more successful? If so read on to find out more…

We are looking for someone to be part of a team developing new fundraising opportunities and innovating to make the ones we already have even better and raising more money.

The successful candidate for this role will need to have strong written, verbal skills and IT skills alongside excellent time management, organisational skills and an eye with attention to detail. This role requires someone with a proven ability to develop relationships with internal and external colleagues along with conducting research across the industry and administration work to support the team.

You could be already working within the charity sector or looking for a career change but with the relevant experience and transferable skills required for this role.

You may have experience of the following: Administrator, Admin Assistant, Administrative Assistant, Fundraising Administrator, Admin Support, Fundraising Assistant, Fundraising, Charity, Charities, NFP, Not for Profit, Third Sector, etc.

Charity People are recruiting for an interesting health related Charity who are based near Blackfriars/Fleet Street, central London. This Charity are looking for a temporary Fundraising Assistant (with Raiser's Edge experience). This post is running for 3-4 months, and could well go perm to the right candidate. It is a 35 hour week, office based.

The pay will be between £12-£14 PAYE per hour, based on experience.

Interviews will be on the 23rd/24th September with the view of starting that week.

To be considered for this post you will need to have fundraising experience, and have used Raiser's Edge.

If you are keen on this post please let us know by emailing [email protected] with an up to date CV in Word format asap.

Many thanks!

Centre Assistant

Hours: Full time, 35 hours per week
Contract – Permanent
Based: Future Business Centre, Cambridge
Salary: £17,420 p/a + 25 days’ holiday/year, pension & other benefits

About Us

Allia is the UK’s leading organisation dedicated to helping impact ventures to thrive. Allia supports those that aim to make positive change and address the most pressing global and local challenges: through flexible workspace, networking and community in its Future Business Centres (in Cambridge, London and Peterborough); its venture support programmes for entrepreneurs; and social finance solutions to help charities create greater impact.

In the last 20 years, we have helped 1,695 ventures to start-up, grow and scale, which have launched new innovations and companies, creating 4,600 jobs and we have issued bonds raising over £333 million to help charitable organisations with development projects and activities.

Our people are pivotal to our success and we have grown expediently. Our team is almost 50 strong in 3 locations and we continue to add to this number. We are an equal opportunities employer who embraces diversity, inclusion and flexible working. In fact, we are the best not-for-profit employer for employee engagement in the Eastern region. We offer a great working environment, true team working ethos, great benefits and much more.

We are looking for a highly-motivated individual who can provide exceptional five-star customer service to all our clients by supporting the delivery of our busy reception and event hospitality services at Future Business Centre Cambridge.

Role Responsibilities

- Delivering reception services during our core hours of 8.30am-5.30pm, including receiving, directing and responding to all calls, messages, sorting incoming and outgoing mail and assisting tenants and visitors
- Occasionally assisting with tasks outside of core hours which may require early starts, late finishes and weekend working
- Greeting and directing visitors and dealing with queries from tenants, visitors, customers and the general public including making them aware of relevant services that we offer
- Taking enquires, managing bookings and organising the delivery of conference and meeting room bookings to include setting up spaces for bookings with the movement of furniture to the desired layout and setting up and delivering our catering offer
- Providing accounts and financial support by checking details are correctly logged in our Customer Relationship Management System and generating necessary invoices, credit notes and taking card payments.
- Managing tenant information through our management information system and logging prospects and new clients in our CRM system, providing reports to management when required
- Monitoring, and reporting on, maintenance issues in the building, including having responsibility for the reception area and the conference/meeting rooms
- Providing general administrative support to the reception and operations team i.e. processing applications, filing, photocopying, scanning and purchasing supplies
- Ensuring the Centre’s appearance is maintained to a high standard, liaising with our cleaning and maintenance contractors, to ensure the safety, welfare and expectations of our tenants and visitors at all times
- Delivering exceptional, 5-star, customer service at all times
- Promoting, encouraging and assisting in creating a community spirit at the Centre
- Any other task that is deemed as appropriate and within the competence of the individual

Skills, Qualifications & Personal Attributes

- Experience of administration work using Microsoft Office/Office 365 (e.g. Outlook, Word, Excel)
- Experience of working in a customer-facing role, and an understanding of the need for excellent customer service skills
- A willingness to learn new computer programmes/systems
- An approachable, friendly and professional manner with a positive, can-do, attitude and a willingness to develop
- Excellent communication skills, with a high standard of spoken and written English
- Flexibility to attend work outside of core hours
- The ability to work effectively in a team and to tight deadlines under pressure
- To be able to solve problems and work under their own initiative when required
- Self-motivated, organised, proactive and reliable
- Motivated to do things, or identify new ways of working, that improves the service we offer at the Centre.

To apply for this role, please select the button shown and send an up to date CV with a supporting covering letter highlighting your skills and experience along with why we should consider you for the role and your salary expectations. Applications will not be considered without this information.

Candidates must be eligible to work in the UK without sponsorship.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Centre Assistant, Centre Administrator, Administrator, Receptionist, Secretary, Reception Assistant, Office Assistant, Administrator, Admin Assistant, or Customer Service Assistant.

FUNDRAISING AND DATABASE ASSISTANT

Rainforest Trust UK is looking for an experienced and motivated Fundraising and Database Assistant to support our growing fundraising team. The successful candidate must have a proven track record of working with charity databases, assisting with fundraising initiatives and dealing with donors. He/She must also be able to demonstrate a genuine passion for rainforest protection and be able to work independently and flexibly. This is an ideal opportunity for someone ready to take the next step in their career in the charity sector in a role that will enable you to make a real difference in a committed team with big ambitions.

Position: Fundraising and Database Assistant

Contract: Full time (six-month probation period)

Salary: £21,000-24,000 p.a. (Inclusive of London Weighting)

Location: London Bridge / Bankside

About Us: Rainforest Trust UK is a fast-growing British charity working in close partnership with Rainforest Trust in the USA, which has been protecting rainforests and other tropical ecosystems for over 30 years. Rainforest Trust UK was set up three years ago to increase the organisation’s presence and donor base in the UK, and to raise money for Rainforest Trust’s projects worldwide.

Main Duties and Responsibilities

• Manage and maintain Rainforest Trust UK’s donor database (Charity Engine).
• Deal promptly with donations received via a variety of pathways (online, cheque, cash, PayPal, BACS transfers, etc.).
• Work in close partnership with the Fundraising Manager to steward donor relationships by corresponding with supporters by email, letter and phone.
• Keep accurate and detailed records of donations received via a variety of donation portals and crowdfunding websites (the Charities Aid Foundation, Charities Trust, JustGiving, GoFundMe, Virgin Money, Amazon Smile, Benevity, etc.).
• Assist the fundraising team in sending out appeals and newsletters by email and post.
• Monitor and manage donations from our regular monthly donors.
• Prepare and send out Conservation Certificates to donors.
• Prepare HMRC Gift Aid claims and maintain records of Gift Aid donations and payments.
• Simple book-keeping (donation records, expenditure, Gift Aid receipts, etc.).
• Provide logistical support for public engagement (e.g. send promotional and fundraising material to schools and supporters doing sponsored events).
• Liaise with Rainforest Trust staff in the USA on database management, donor records and other administrative issues.

Person Specification 

The ideal candidate will have:

• Experience in running and maintaining a donor database for a charity or similar organisation.
• Excellent telephone manner and customer service disposition.
• Excellent writing skills and the ability to personalise standard correspondence (thank you emails, monthly donation reminders, etc.)
• The ability to manage his/her own workload, prioritise tasks and respond promptly to donor queries with minimal supervision, while also working as part of a wider team.
• Excellent IT skills and experience of working with Google Drive, Excel, Word and Gmail.
• Working knowledge of Fundraising Regulator and Data Protection / GDPR principles, and other relevant law and best practice guidance.
• A personal commitment to rainforest protection and empathy with Rainforest Trust’s mission.

Please apply by sending your CV and a covering letter to the Executive Director, Chris Redston, via the CharityJobs button below. Closing date for applications is 11.30 pm on Friday 11th October. Interviews will take place before the end of October. We look forward to hearing from you!