Administration manager jobs in Islington, greater london
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You’ll be the System Administrator for our new NPC environment and will work on clearing the pots-implementation backlog, working with teams across the organisation to maximise the potential of our growing Salesforce portfolio. Working closely with the stakeholders, you’ll deliver the development of our Salesforce products ensuring a consistent and holistic approach that compliments our tech-infrastructure ecosystem.
As part of the Technology and Digital Team, you’ll have an active role in supporting the delivery of our digital transformation. By contributing to Parkinson’s UK’s strategy to become Fit for the Future; you will help to improve the lives of people affected by Parkinson’s.
Please note this vacancy is for two roles. Each vacancy has a 12 month fixed-term contract.
What you'll do
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Bringing best practice to everything you do, you’ll provide the administrative functions across our Salesforce suite including: user maintenance, org maintenance, dashboards and reports, basic system architecture, object management, flows and other configurations, advanced platform automation.
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Provide administrative support and maintenance for the FinDock application, including ensuring data accuracy, proper record management and seamless financial integration with the wider Salesforce environment.
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Manage our Salesforce NPC org, running the audits and release cycles. Working collaboratively with stakeholders to define and document development requirements, and prioritise the backlog.
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Continuously improving our products you’ll provide guidance and support with evaluation, scoping, configuration, testing and release management.
What you'll bring
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Experience of working with formal release management processes
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Salesforce Administrator ADM-211 certification (essential) and ADX-211E preferable
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Experience of administering Service Cloud and NPSP is essential, NPC is desirable
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Experience of administering Marketing Cloud and Social Studio desirable
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Experience of working with FinDock is essential
If this opportunity sounds like you, we’d love to hear from you!
This role is hybrid and your in person working depends on your team agreement, requirements of the role and led by activity based principles. The in person/office attendance expectation for this role will be a minimum on average 2 days per month with flexibility.
To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
12-month FTC | Hybrid (2 days in the office, London) | Up to £45,000
We’re supporting a well-established professional membership organisation to recruit a CRM (Dynamics 365) Administrator for a newly created role within their IT function.
This is a hands-on opportunity to take ownership of Dynamics 365 CRM, supporting colleagues’ day-to-day, improving data quality and processes, and working closely with external suppliers. The role is offered on a 12-month fixed-term basis, with the potential to become permanent.
The role
You’ll be responsible for keeping the CRM running effectively and continuously improving how it supports the organisation. This will include:
- Managing and triaging requests via the CRM ticketing system
- Resolving technical and non-technical CRM issues and working with external suppliers
- Maintaining data quality through cleansing, de-duplication and governance
- Managing user access, permissions and security roles
- Delivering CRM training (1-2-1 and group sessions) and producing clear user guidance
- Creating reports and dashboards to support insight and decision-making
- Identifying opportunities to streamline processes and introduce automation
You’ll be confident working with users at all levels and comfortable taking ownership of a business-critical system. You’ll have:
- Proven experience administering Dynamics 365 CRM
- Strong data management and problem-solving skills
- A good understanding of GDPR and data governance
- Advanced Excel skills and experience working with multiple business systems
- Experience working in or alongside a ticketing or support environment
- Clear communication skills and a supportive, collaborative approach
- Salary up to £45,000
- Hybrid working – 2 days per week in a central London office
- A new role with real scope to shape CRM ways of working
- Potential for the role to become permanent after 12 months
- Supportive, values-driven culture
If this exciting opportunity is of interest, please get in touch ASAP. We are reviewing CV’s as they come through!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.