Administration manager jobs in Islington, greater london
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For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving.
By working for FEC, you will become part of a vibrant team living the Charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.
Brief role description
The Salesforce Administrator (Mid-Level) will work closely with the Salesforce Manager, providing guidance to stakeholders and contributing to the ongoing evolution of our CRM.
A key part of this role is educating users and sharing best practices, helping colleagues understand how Salesforce works, what good looks like and how to get the most out of the platform.
Who we're looking for
We are looking for a capable professional with hands-on experience using Salesforce and its core products. You will need to have an understanding of their function and relationships along with excellent troubleshooting, problem-solving, analytical and reporting skills.
You will be confident and have excellent communication, interpersonal and influencing skills, enabling you to interact effectively with colleagues at all levels. You will also have strong documentation habits, attention to detail and be able to balance strategic thinking with daily operational needs.
The ideal candidate will hold a Salesforce Administrator Certification, familiarity with API-based integrations or middleware, such as Zapier and experience with Agile/Scrum environments.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description.
What's in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV by Monday, 31 August 2026.
Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.
The recruitment process for this role consists of three stages: an initial virtual interview via Microsoft Teams, followed by a practical assessment to be completed in the candidate's own time and a final face-to-face interview at the Forces Employment Charity Head Office in London.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
Registered Charity
101 - 500
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children
The client requests no contact from agencies or media sales.
Thank you!
The National Lottery Community Fund is seeking a Salesforce Administrator to support the ongoing development, administration and optimisation of our core grant-making platform. Based within our Technology team, this role is pivotal to ensuring our Salesforce environment remains secure, reliable and responsive to the needs of colleagues across the organisation.
As the UK’s largest community funder, we process a high volume of funding applications each year, supporting projects that benefit millions of people and help communities to thrive. Delivering this depends on dependable, well-governed technology. As a Salesforce Administrator, you will play a key role in maintaining and enhancing our Grant Management System (GMS), helping to ensure it continues to support the Community Fund’s vital work effectively and efficiently.
Working as part of a multidisciplinary team, you will administer and configure Salesforce Lightning, manage user access and permissions, and help maintain the stability, security and integrity of the platform. Working closely with product, delivery and business colleagues, you will contribute to the ongoing evolution of GMS through configuration, automation, support and continuous improvement, ensuring the platform delivers maximum value to its users.
Key responsibilities include:
- Design, configure and optimise Salesforce solutions, including workflows, automations, integrations and connectivity with internal and external APIs.
- Manage and enhance platform functionality, ensuring solutions are scalable, secure and aligned to business requirements.
- Advise and support colleagues on Salesforce capabilities, best practice and effective use of the platform.
- Develop and maintain user guidance, knowledge sharing and training materials to drive user adoption and self-service.
- Provide day-to-day administration and technical support for a user community of around 750 colleagues across the UK, ensuring a high-quality and responsive support service.
- Investigate, troubleshoot and resolve platform issues, taking ownership through to successful resolution.
- Act as a key point of contact for Salesforce platform support, working closely with Salesforce Customer Support, third-party partners and suppliers where required.
This is an exciting opportunity for an experienced Salesforce Administrator to shape and improve a business-critical platform that underpins the Fund’s grant-making activities. You will bring strong Salesforce administration expertise, analytical skills and a collaborative approach, helping colleagues get the most from our grant management system through expert advice, continuous improvement and user-focused support.
Interview details:
- Date: W/C 10th August 2026
- Format: Online
- Location: UK Wide
We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.
For an informal discussion about the role, please contact the recruitment team
If you have any questions about the recruitment process, please email the recrutiment team
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
- Proven experience of configuring and administering Salesforce Lightning, including user management, permissions and security controls.
- Extensive experience designing, building, testing, maintaining and troubleshooting complex process Flows and automations.
- Strong knowledge of data management, including data import and export tools, migrations, data quality, deduplication, reporting and dashboard development.
- Demonstrable experience investigating, diagnosing and resolving complex issues, and delivering a responsive and high-quality support service to users and stakeholders.
- Experienced in configuring, managing and supporting Salesforce integrations and AppExchange solutions including tools such as Conga, Gearset, Spanning, and WithSecure.
- Proven ability to work effectively with Salesforce implementation partners, consultants and third-party vendors to deliver platform enhancements, integrations and support services.
- Strong stakeholder communication skills, with the ability to gather, analyse and document business requirements, translating them to effective solutions and process improvements.
- Hold a current Salesforce Administrator certification, or an equivalent recognised Salesforce credential.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).
Non Charity Employer
501 - 1000
It starts with community.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Operations and Administration Manager is essential to Kalayaan’s team and to our ability to transform the lives of our clients. The role offers and opportunity to use and build skills across a range of areas with a high degree of responsibility, working with a talented and committed team.
We have seven staff, three freelance or contract staff and 12 volunteers; four of our staff work full-time. We are looking for a capable, positive and motivated problem solver with the experience to manage a broad range of tasks and responsibilities.
This is an exciting time to join Kalayaan in an operational and administrative role, with a range of operational change projects underway, a new database being rolled out, office redecoration about to start, and a new website ready for launch in July.
The client requests no contact from agencies or media sales.