Administration manager jobs in sheffield, south yorkshire
Are you passionate about improving health and social care experiences? Join Picker as an Operations Process Administrator and play a key role in supporting programmes that make a real difference to people’s lives.
This is an exciting opportunity to contribute to the smooth delivery of impactful projects across our Picker Programmes and Learning & Development teams. You’ll help ensure an excellent customer experience and support the development of efficient internal processes that underpin our work. We’re looking for someone who brings strong organisational skills and a proactive mindset. You’ll be comfortable working independently and collaboratively, with a keen eye for detail and a commitment to high-quality work.
Salary: £25,307 to £28,524 per annum, plus benefits
Contract period: Permanent
Job Type: Full time (37.5 hours)
Reporting to: Operations Process Manager
Team: Portfolio, Marketing and Communications
Location: Oxford / up to 100% remote working in line with Picker's Home and Remote Working Policy (must be based in the UK)
In this Role
In this role you will:
- Support the successful delivery of programmes of work
- Maintain accurate and compliant project documentation in line with internal standards and external regulatory requirements
- Monitor programme progress and contribute to internal and external reporting activities
- Assist in building and quality assuring surveys within software packages
- Provide logistical and administrative support
- Create and maintain action plans, tracking progress to ensure timely updates and task completion
- Contribute to the creation, updating and maintenance of process documentation and templates
- Support the development and implementation of administrative processes and file/folder systems
- Liaise with team members and stakeholders to gather feedback and incorporate it into process improvements
- Assist with cross-functional initiatives and support the Operations Process Manager in delivering process improvements
About you
You will have:
- Experience in administrative process development and documentation management
- Experience of organising and maintaining accurate records
- Ability to confidently manage sensitive/confidential data
- Knowledge of project management principles and systems
- Experience of creating structured action plans and tracking progress
- Ability to work independently within set guidelines and proactively seek review and approval
- Excellent attention to detail and strong verbal and written communication skills
- A collaborative working style and ability to work with colleagues at all levels
- Proficient IT literacy, including Microsoft Word, Excel, PowerPoint, SharePoint, Teams and Outlook
- Relevant experience gained through work or academic studies
This is a summary of the job description. Please review the full job description for further details.
About Picker Institute Europe
Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.
We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.
Working with us
Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact. We work to understand, measure and improve the areas of health and social care that matter most to people, producing actionable and insightful results to help providers deliver better care. If you are passionate about putting people at the forefront of health and care services, then Picker could be the place for you.
Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.
To support you we offer a friendly, person centred working culture with many benefits including:
- Flexible and hybrid working opportunities, including flexible start and finish times
- Convenient Oxford location with free parking
- 25 days annual leave, increasing to 30 days, plus eight public holidays
- Option to buy or sell up to 5 days of annual leave
- Christmas office closure (currently an additional 3 1/2 days leave)
- Contributory company pension scheme (currently employer matching up to 8%)
- Enhanced maternity, paternity and adoption pay
- Free life assurance (currently 4 x salary)
- Tailored learning and development, including access to complete iHasco training library
- Health and wellbeing resources including an Employee Assistance Programme
- Employee loan scheme (rental deposits, UK work visas, season ticket, emergency)
- Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team
The highest quality person centred care for all, always

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
The Community Fundraising Manager is an exciting role at MDUK, that will sit within the Fundrasing Team.
In Community Fundraising we are the team that builds relationships with our supporters, families, and event participants to fundraise so that MDUK can continue to find treatments and ultimately cures through research, and to drive improvements in care and quality of life.
In this small but close team there are four other Community Fundraising Managers covering the rest of the UK and a Senior Manager who can support you and the rest of the team in delivering an excellent supporter journey to deliver the charities aims.
You will build relationships and manage both supporters and volunteers within the local community creating an impact by maximising financial contributions and raising awareness of fundraising for Muscular Dystrophy UK.
You will need a flexible approach to your working hours as the role may require some evening and weekend work.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home Based
Closing date: Tuesday 30 September
Please download the job description to see full role responsibilities
NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Dog is a unique and innovative national charity that has been transforming the lives of families affected by autism, epilepsy and disability for over 30 years.
Support Dogs trains and provides specialist assistance dog to give 100% reliable advance warning of epileptic seizures; to help children with autism to stay safe and better engage with the world around them. Our disability assistance dogs bring independence and a better quality of life for those with physical disabilities including MS, Cerebral Palsy and Fibromyalgia.
Founded and entirely based in Sheffield our charity operates across the UK, growing significantly over recent years. The demand for our work is overwhelming, with requests for support increasing ten-fold over the past few years. Support Dogs provides all of its services free of charge and relies entirely on voluntary donations for funding.
We are looking for a dedicated and organised Trusts and Grants Fundraiser to join our friendly and supportive team. Reporting to the Trusts and Development Manager, you’ll help identify and research prospective funders, prepare compelling applications, and build strong relationships with donors.
You’ll manage your own workload and portfolio of donors, writing applications and corresponding with donors. Helping to maintain accurate CRM records. You’ll also collaborate with colleagues across the organisation to gather stories, data, and insight to support your work.
To provide assistance dogs to support those with disabilities and long-term medical conditions leading to safer and more independent lives.

The client requests no contact from agencies or media sales.
At Makani, we are passionate about working with women seeking sanctuary to overcome trauma, fight for rights, and to transform lives and the world around us. Our vision is a world of freedom, equality and dignity for all refugee women and girls.
WHAT WE DO
We work in Lebanon with Syrian and Palestinian women, and in the UK with women from all over the world.
Our arts projects include theatre and craft therapy, filmmaking and feminist embroidery. We also facilitate access to training, education and income generation opportunities, and run workshops on parenting support and on women’s rights in a context of rights for all.
Our flagship Oshana project provides refugee women in Lebanon with a dignified income, a supportive community, and a creative outlet for trauma through embroidery and crochet - and has built a reputation for beautiful design and impeccable craftsmanship.
We are a young but ambitious organisation that is transforming the lives of hundreds of refugee women and their families in Lebanon, and dozens in the UK. We have rapidly grown over the past three years, with an accompanying increase in income.
WHO WE ARE
Makani was founded in 2022 and officially registered as a charity in June 2024. One of our co-founders has her own lived experience of displacement; both have worked for many years supporting women who have been forced to leave their homes.
We now have two staff in the UK and four in Lebanon. We work from home with occasional meetings in London for UK-based staff. As Finance and Administration Manager, you will join us as our seventh staff member, a key member of the team.
As a charity with a strong emphasis on mental health, we foster a supportive and inclusive working environment. We are friendly and flexible. Our team members enjoy working with Makani because we care about each other and are passionate about what we do.
Makani means ‘my place’ in Arabic. We gave this name to our charity as we want to create a space which women who have been forced to leave their homes, or who have felt dispossessed by society, can call their own. Could Makani be your place too?
THE ROLE
We are looking for an experienced and dedicated Finance and Administration Manager to lead on developing and maintaining our financial and organisational systems, enabling Makani to increase our impact on the lives of refugee women.
Position: Finance and Administration Manager
Contract type: Permanent - but also open to applications on a consultant basis
Responsible to: Director of Operations
Location: Home-based, with occasional meetings in London (transport costs covered)
Hours: 20 hours per week, core hours to be agreed upon appointment, flexitime-friendly
Salary: £35,000 per annum pro rata (£20,000 for the 20 hour week)
Annual leave and benefits:
28 days annual leave pro rata (not including bank holidays)
Company pension with matched contributions of at least 3% after probation passed.
KEY ROLE RESPONSIBILITIES
Finance
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Work with the Executive team to set and monitor annual budgets
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Record all financial transactions using accounting software (Xero)
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Record and track multiple restricted and unrestricted grants from a range of donors
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Prepare and present quarterly management accounts for the Board
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Prepare end-of-year accounts
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Oversee payroll and ensure timely invoice payments
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Ensure the charity complies with the financial requirements of the Charity Commission, HMRC and other bodies
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Develop and maintain financial procedures and internal controls
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Liaise with external accountants or auditors for the preparation of annual accounts and statutory reporting
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Monitor cash flow and support the Director of Operations in maintaining financial sustainability
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Work with colleagues to prepare budgets and financial reports for funders
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Contribute to development of funding bids, with Executive Team.
Administration & HR
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Support the board and senior staff to maintain and update charity policies (safeguarding, finance, HR, etc.)
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Support the board to develop HR processes to ensure legal compliance
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Organise and minute quarterly trustee meetings
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Book travel and support with other logistics as needed
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Other administrative tasks as relevant and appropriate
ROLE REQUIREMENTS
You will have:
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Proven experience in charity financial management, including restricted/unrestricted funding
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Familiarity with or willingness to learn Xero accounting software
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Familiarity with UK charity accounting and reporting standards
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Strong organisational and administrative skills
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Ability to work independently and remotely and to communicate well in a small team
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Understanding of good HR policies and practice for small charities
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Understanding of or willingness to learn about other key areas of compliance such as data protection
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Commitment to Makani’s mission and our feminist and anti-racist values
And it's desirable but not essential that you have:
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Experience of preparing funding bids and financial reporting to funders
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Experience of working in a charity with some overseas operations
TO APPLY
To apply, click the CharityJob Apply button below.
You’ll be asked to submit a CV and a cover letter outlining your experience and suitability for the role.
- CV - no more than two sides A4.
- Cover letter outlining your experience and suitability for the role - no more than two sides A4.
First-round interviews will take place in the week commencing 29 September; final interviews may take place after that if required.
Closing date: 18:00 on 19 September 2025
Makani is an equal opportunity employer. We encourage candidates of all backgrounds to apply.
CV - no more than two sides A4.
Cover letter outlining your experience and suitability for the role - no more than two sides A4.
Applications without a cover letter will not be considered.
Our mission is to work with refugee women to overcome trauma, fight for rights, and to transform lives and the world around us.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Scientific and Medical Network (SMN) is an educational charity that challenges the adequacy of scientific materialism by exploring the frontiers of science, consciousness, and spirituality. SMN produces webinars, online conferences, and a regular journal, Paradigm Explorer, aimed at academics, educational professionals, students, and the general public.
We need another member of the accounts team who can dedicate the time to fortify our accounts team and help with operational processes, and with organisational development.
Role Overview: This is a hands-on systems development role that combines operational financial administration with organisational development. The successful candidate will work collaboratively with the existing bookkeeper to further bring order and clarity to SMN's financial processes while building a coherent framework within its new Chart of Accounts, that can accommodate the organisation's growing interconnected projects.
The role focuses on improvements such as new invoicing processes, streamlining payment workflows, and resolving banking issues - while helping to develop the systems and structures needed for long-term financial clarity and governance compliance.
This is a mid-level position that blends practical work with systems thinking, requiring someone who can work at both levels to support SMN's diverse activities across webinars, conferences, membership services, and multiple projects.
Key Responsibilities:
Practical priorities
- Help new weekly payables cycle, working closely with Bookkeeper and Director with financial oversight
- Organise invoices from various projects, determining their place in the overall financial structure
- Initiate payments via CAF, PayPal, and other systems,
- Manage banking relationships with Barclays and CAF, maintaining efficient access and reporting
- Maintain banking mandates and ensure record-keeping remains clear, up-to-date, and efficient
- Support General Manager with hands-on financial operations and day-to-day payment processing
Financial Structure Development
- Help to implement and refine new Chart of Accounts with SMN Bookkeeper focusing on clear reporting
- Collaborate with project leads (particularly David Lorimer for Galileo Commission) to understand financial structures and reporting requirements
- Develop project reference systems linking budgets, codes, and stakeholders across diverse activities
- Work on 2026 organisational budgets once foundational systems are established
Collaborative Team Support
- Work as peer consultant with bookkeeper Rhanna Lei Cariaga, supporting her professional development
- Support Director Alan Malby, General Manager Andrew Polson , and Company Secretary Catherine Coubrough-Smith in meeting Charity Commission compliance requirements
- Contribute to Board reporting through accurate financial documentation and analysis
Essential Qualifications and Experience:
- Accounting qualification (AAT, ACA, ACCA, CIMA) or significant equivalent practical experience
- Hands-on experience with payment processing, banking relationships, and invoice management
- Proven ability to work with complex organisational structures and multiple projects
- Experience with Xero or similar accounting software systems
- Strong relationship management skills for dealing with banks and financial institutions
- Collaborative working style with ability to support team development
- Practical problem-solving approach to operational challenges
Highly Desirable:
- Experience with charity/nonprofit financial management
- Knowledge of CAF banking and payment systems
- Understanding of UK Charity Commission requirements
- Experience in systems implementation and process improvement
- Familiarity with multi-project organisational structures
Working Arrangements:
- Flexible remote work with occasional video conferencing for team meetings
- Collaborative schedule coordinated with bookkeeper and General Manager
- Initial intensive period (10-20 hours/week) for systems implementation
- Sustainable ongoing commitment (7-10 hours/week) once foundations established
- Responsive availability for urgent financial matters and payment processing
Benefits:
- Collaborative team environment with opportunities for professional development
- Flexible working arrangements with remote work capability
- Meaningful work supporting innovative projects at the intersection of science, consciousness, and spirituality
- Financial systems development experience working with a UK charities context
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to join the Savoy Educational Trust in and help support our mission to advance & enhance education, training and skills development in the UK hospitality industry. As our new Executive Board & Governance Administrator you will play a key role in helping us deliver our new 5-year strategy by providing vital support to our Executive Team & Board of Trustees.
Location: Remote working (UK-based) with occasional travel
Contract: Full time (37.5 hours per week)
Salary: £30,000 - £35,000 (based on experience) plus 5% employer pension contribution
Contract type: Permanent
Holidays: 25 days per year (plus bank holidays)
ABOUT US
The Savoy Educational Trust is a leading grant-making charity with a mission to drive excellence in education and career development in the UK hospitality industry. We exist to empower the next generation of hospitality professionals by supporting education, training, and development initiatives that enhance the capabilities and skills of those who wish to pursue a long-term career in this dynamic and important sector of the UK economy.
We provide targeted funding and support to organisations that deliver impactful education, training and development programmes designed to inspire, prepare and equip individuals for fulfilling and sustainable careers in the UK hospitality sector. Our main beneficiaries include educational establishments (schools through to universities), industry charities and non-profits (large and small), and an array of industry associations.
Our work is guided by a committed group of Trustees and a small Executive Office Team. We have a strong legacy and a clear vision for the future.
ABOUT YOU
As we grow and adapt to the changing needs of the sector, we are now looking for a highly organised and proactive Executive Board & Governance Administrator to support the delivery of our new 5-year strategy and to oversee the smooth running of our administrative/governance operations.
This role requires a meticulous individual, with previous experience in a high-level administrative role and ideally some knowledge of charity governance. The postholder will have excellent organisational & IT skills, a strong work ethic, a keen eye for detail, and an ability to communicate confidently and professionally with a wide range of stakeholders. They will actively promote and uphold the Trust’s mission and values and will always exercise a high level of good judgment, diplomacy and discretion, in respect of the confidential information that they are party to. The postholder will be highly self-motivated, resourceful, and able to work effectively to build strong relationships with our beneficiaries, the Chief Executive/Executive Office team and our Board of Trustees.
JOB DESCRIPTION
Main Purpose of the Role
This is a central role in supporting the day-to-day operations of the Trust, providing secretarial support to the Board of Trustees and ensuring smooth and efficient administrative/governance processes. The postholder will be the first point of contact for enquiries and will be responsible for coordinating meetings, managing correspondence, and maintaining accurate records.
Why Join Us?
- Flexibility: Remote working with occasional travel to meetings and/or projects.
- Impact: Work for a charity making a tangible difference to young people and the hospitality sector.
- Collaboration: Be part of a small, passionate team with a strong sense of purpose.
- Development: Develop your skills in charity governance, grant-making, and non-profit administration.
HOW TO APPLY
To apply, please send:
- A CV detailing your experience.
- A short cover letter (no more than 2 pages) explaining your interest in the role and how you meet the person specification. Please indicate notice period required.
Applications close: 5th October 2025
Shortlisting: w/c 6th October 2025
Stage 1 interview (online/video call): w/c 13th October 2025
Final interview (in person in central London): w/c 20th October 2025 (travel expenses reimbursed if you live outside London)
The client requests no contact from agencies or media sales.
About us
We are a collaborative, UK based network bringing our 30+ years of experience working on the HIV response to the broader global health space. We contribute to a global movement of actors seeking to challenge the systemic causes of health inequity to end AIDS and ensure all people can realise their right to health and wellbeing. We give decision-makers the proof – and the push – they need to make informed and just decisions to help improve the lives of the millions of people around the world needing access to treatment, prevention, care and support services for HIV and other health conditions.
About the role
This is a newly created role to provide extra capacity within the finance function at STOPAIDS. We are looking for someone with previous finance experience, ideally within a charity. The Finance Administrator is responsible for supporting the maintenance of financial and administrative services working closely with the Finance Manager to meet legislative and policy requirements and to support the operations of STOPAIDS. These duties include but are not limited to Xero Accounts functions, assisting with payroll and processing invoices and financial transactions.
STOPAIDS is a fully remote organisation, so the postholder would be working from home, but the team is very connected and collaborative, so there will be plenty of contact and support.
Hours: Part-time, one day or 2 half days per week (0.25 FTE).
Location: Home based in the UK. Occasional attendance at all staff meetings in London (normally 4 days annually).
Benefits of working at STOPAIDS
We offer several benefits including:
- We operate a shorter working week with no salary reductions. For this role, this equates to 1 day per week or two half days. This time needs to be worked between Monday and Thursday.
- We operate a home-based working policy, including a home working set up allowance and monthly working from home allowance.
- Flexible working, including non-standard working hours.
- A group stakeholder pension scheme with 6% employer contributions (after qualifying probationary period).
- 20 days' annual leave per year (excluding bank holidays), plus 1 day for every year of service (pro rata).
- Enhanced maternity and paternity pay for employees with 1 years’ service or more.
For further information and to apply, please visit our website.
Closing date: 10.00am on 27th September 2025.
Interviews will be held on 30th September and 1st October 2025.
We reserve the right to close this advert early, should we receive sufficient applications.
People living with or affected by HIV, from Black, Asian or minority ethnic (BAME) backgrounds or from other minority groups are particularly encouraged to apply and/or contact us regarding any queries about the role.
STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, sex characteristics, HIV status, national origin, genetics, disability, or age.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a new Finance and Administration Officer following the retirement of a long-serving team member. A key member of the SLA central office team, the Finance and Administration Officer plays a vital role in ensuring smooth financial operations and providing essential administrative support for our membership. This role is responsible for maintaining accurate financial records, book-keeping and effective day-to-day financial operations, producing financial reports using our CRM (IMIS) and XERO, in addition to administration support.
You will be experienced in financial and administration operations of a charity or similar , with an AAT qualification or matching worked experience. Familiarity with XERO will be an advantage. You will be able to bring understanding of cashflow and financial analysis of figure, working with accountants as required.
You will also have excellent customer service skills and be able to work effectively with all stakeholders from our members, to funders to suppliers. You will be determined and have an excellent eye for financial and administrative detail. Your duties will include general administration and:
Financial operations and record-keeping
- Manage day-to-day financial transactions and maintain accurate records of all SLA accounts and petty cash; book-keeping
- Process and record all incoming payments, including foreign cheques (into bank account)
- Monitor cashflow and expenditure, keeping track of spending
- Pay invoices upon approval and ensure timely monthly payments (e.g. pensions, HMRC)
- Handle creditor and supplier communications and resolve related issues
- Monitor and follow up on overdue payments with a focus on membership payments
Invoicing and income tracking
- Issue and track membership and subscriber invoices and reminders
- Keep office team informed of payment statuses
- Prepare sales, cost, and profit reports for SLA publications
- Conduct annual publications stock take
Payroll and reporting
- Liaise with the accountant on salary payments; process salary BACS payments
- Support year-end financial reporting by providing necessary documentation to accountants
- Produce regular financial reports and analysis as required
- Supporting preparation of budgets, working with accountants as required
Event financial administration
- Manage financial aspects of SLA events, particularly the annual conference (e.g., exhibitors, sponsors, and delegates)
- Process and record staff/trustee expense claims
- Support with bookings accommodation and travel for Board meetings
To be successful in this role you should demonstrate:
- Strong experience in financial and office administration
- Knowledge of accounting principles
- Experience of working with XERO or similar
- Experience of using CRM systems (ideally IMIS)
- Experience of working for a small charity and / or membership association
- Accuracy, numeracy, attention to detail
- Ability to manage own workload, prioritise and meet competing deadlines
- Excellent customer service manner
- Being a team player
The Association is a UK wide organisation, working mostly remotely. Working patterns can be negotiated and we welcome applicants from all over the UK. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective, and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.
To apply please send a one page covering letter and CV with the job title in the subject line by 30th September. Applications without a covering letter will not be considered. No agencies please.
Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within one week of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.
Helping schools develop vibrant reading and learning communities
The client requests no contact from agencies or media sales.
Salary: £24,570 per annum pro rata
Location: Sheffield
Contract type: Fixed term until October 2026
Hours: Full time - 37.5 hours a week
Closing date: Sunday 21st September 2025 at 11.30pm
Are you an excellent administrator with a passion for solving the housing emergency? Then join Shelter as a Service Administrator in our Sheffield Hub and you could soon be playing a vital role in tackling injustice for individuals and communities across society.
About The Role
You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with your team to direct enquiries to the right people. Your role will provide comprehensive administrative support, with shared responsibility for designing and developing systems and processes, data input and extraction, and finance administration.
About You
We are looking for someone who has proven office administration and customer service experience, including being proficient in the use Microsoft Office. You have a passion for social justice and thrive in a fast paced and busy office environment, with a flexible and tenacious approach and will enjoy learning new skills. Also, you have strong data processing skills with the ability to input, extract and analyse data and to review processes, introducing new ways of working where needed.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About The Team
Shelter Sheffield provide housing advice and support to people across the city. Our focus is on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple disadvantages. We take a holistic approach to help people deal with interrelated issues that can impact their ability to keep a home and help over 5,000 people a year, while also working to change the underlying systems that cause the housing emergency.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to points 1 - 4 in the ‘About you’ section of the job description, of no more than 350 words per point.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses.
- We prioritise diversity and have an inclusive and open mindset.
CVs without supporting statements will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Can you bring your financial expertise to help strengthen the UK's leading patient-led kidney charity?
The National Kidney Federation (NKF) is a unique, independent UK charity run by kidney patients for kidney patients. They are seeking a talented and motivated Senior Accounts Administrator to lead on all aspects of their financial management and administration, ensuring this vital organisation continues to thrive and deliver for patients across the UK.
Job Title: Senior Accounts Administrator
Reporting to: Office Manager
Location: NKF HQ (North Nottinghamshire)
Salary: £30,000
Hours: 36 hours per week
Perks and Benefits:
At NKF, they value their people and offer a supportive working environment with:
- Up to six weeks of annual leave (25 days rising to 30), plus bank holidays
- Early Friday finish and Christmas shutdown
- Pension scheme with up to 8% employer contribution
- Death in service insurance worth three times your salary
- Free car parking at HQ
About the Role
As Senior Accounts Administrator, you will be the backbone of NKF's financial operations. From preparing budgets and forecasts, to managing payroll, pensions, and reconciliations, your work will ensure the charity's resources are used effectively to support kidney patients nationwide.
You'll produce clear, accurate financial reports for trustees and colleagues, helping them make informed decisions, and provide insight to support fundraising, grant applications, and new initiatives. This is a hands-on role with both strategic and day-to-day responsibilities, perfect for someone who enjoys variety and wants to make a meaningful difference through their work.
Key Responsibilities:
- Lead on annual budgets, forecasts, and long-term financial plans
- Produce month-end and year-end accounts in line with charity finance law and SORP
- Oversee payroll, pensions, HMRC returns, reconciliations, and expenditure controls
- Liaise with auditors and coordinate annual audits
- Provide financial insight to trustees, management, and non-financial colleagues
- Support fundraising and income-generating activities through financial analysis
- Manage day-to-day accounts admin including expenses, invoicing, and supplier queries
About You:
We're looking for a detail-focused, proactive, and collaborative finance professional who is ready to take ownership of NKF's financial processes. You'll combine technical expertise with the ability to explain numbers clearly to non-financial colleagues and trustees.
You'll need:
- An AAT qualification (or equivalent)
- Strong knowledge of charity finance law, SORP, and regulatory requirements
- Experience in budgeting, forecasting, and financial planning
- IT proficiency with strong accounting systems skills (e.g. Xero, CRM, Microsoft, Blackbaud)
- Excellent communication and organisational skills
This is a chance to join NKF at an exciting time. With a growing reputation, a refreshed five-year strategy, and a committed team, you'll have the opportunity to use your financial skills to make a lasting difference for kidney patients across the UK.
How to Apply:
Please get in touch with Priya Vencatasawmy at Charity People.
The role will close on 19th September at 12pm.
Interviews will take place w/c 22nd September.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Vision Action
Vision Action, formally Vision Aid Overseas, is a UK-based charity, with a focus on fighting poverty by transforming access to eye care services in lower- and middle-income countries in Africa. The charity was established in 1985. Our work focuses on the development of services for uncorrected refractive error and primary eye health. Uncorrected refractive error is the world’s leading cause of avoidable visual impairment, with an estimated 670 million people affected worldwide. We develop programmes that integrate training, primary eye care, school eye health and facility developments into national and regional eye care plans, seeking always to be responsive to local need. In this way, we help children to learn and adults to earn so that they can provide for their families. Currently, the organisation has programmes operating in Ethiopia, Ghana, Zambia, and Sierra Leone.
We need great people to help us on this journey. You do not need to have a public health, eye care or charity sector background to work with us. We need our people to be self-starters, innovators and able to get on and work with people from diverse cultures and backgrounds.
Job Purpose
Vision Action seeks a highly dynamic individual for a one-year fixed-term contract, with the possibility of an extension. The position is part of the management team, and the post holder will be expected to lead on the financial accounting, management accounting, and budgeting for the organisation as well as taking forward some strategic finance and operations projects as we expand our programmes in existing countries. The individual will also be expected to support the Co-CEOs with administrative, compliance and IT related tasks.
The position holder is required to comply with all of Vision Action’s policies and procedures, including Vision Action’s Safeguarding policy.
The successful applicant must have the right to work in the UK.
Functions / Key Responsibilities:
1. Finance
- Maintain a strong control environment, ensuring accounting records are complete and accurate.
Financial accounting
- Prepare annual statutory accounts in accordance with SORP 2015.
- Prepare for the annual external audit and host auditors ensuring the audit process runs smoothly. This includes supporting Vision Action’s country offices in hosting their respective audits.
- Ensure annual statutory accounts are finalised and submitted to Companies House and the Charity Commission by the appropriate deadlines.
Management accounting
- Coordinate the month-end process with the Finance Officer (UK) and Programme Finance Lead, and review transaction postings.
- Prepare monthly management accounts with cash flow forecasts, modifying the format as needed to suit the preferences of senior management and the Board of Trustees.
- Prepare the annual organisational budget and mid-year reforecast.
- Improve existing budget templates to enable straightforward and transparent budgeting for donors.
Support to country offices
- Collaborate with the Programme Finance Lead on a monthly basis to reconcile intercompany accounts, ensuring that reconciling items are cleared promptly.
- Support country office teams in fulfilling any reporting and financial compliance requirements.
- Conduct internal process reviews (internal audits) of country offices where required.
- Review the bi-weekly payment runs for the UK office and the monthly country office fund requests, ensuring cash flow planning is in place for these payments.
- Ensure asset registers are maintained appropriately.
2. Administration
- Support staff in conducting procurement in line with Vision Action’s procurement policy.
- Assist with preparation for quarterly Board meetings.
- Support office management tasks.
3. Other
- Review and develop existing policies and procedures (e.g. the Finance Manual).
- Conduct staff training on relevant policies and procedures.
- Any other task reasonably requested by your line manager.
Person Specification
Competencies
Essential
- Delivering Results: Dynamic self-starter able to work independently within a small entrepreneurial team.
- Process improvements: Continual review financial processes and identifying areas for improvement.
- Time Management: Ability to work under pressure and meet tight deadlines.
- Collaborative: Able to work closely within a small team in the UK and overseas.
- Cultural Sensitivity: Adaptable and sensitive to working patterns and styles in diverse cultural contexts.
- Accuracy: Excellent attention to detail and a high level of accuracy.
- Leadership and Management: Lead by example and support colleagues.
Qualifications and experience
Essential
- CCAB fully qualified accountant or finalist, proficient at using MS Office (Advanced Excel)
- Minimum of 5 years’ relevant experience in a finance role.
- Preparation of financial accounts.
- Preparation of financial information for senior leadership.
- Preparation of information for and hosting of external auditors.
- Organisational budgeting.
- Budgeting for and reporting to donors.
- Setting up reporting systems to ensure accurate and transparent financial reporting to donors.
- Establishing financial controls and systems.
- Using accounting packages.
- Fluency in spoken and written English.
- Right to work in the UK.
Desirable
- Experience of working in an international charity.
- Preparing charity accounts in accordance with SORP 2015.
- Preparing financial information for Board members.
- Involvement in a financial systems upgrade.
- Conducting internal audits.
- Using QuickBooks.
- Experience of working in international development.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
You’ll play a key role in supporting the healthcare professional engagement team. This includes overseeing team activities, database management and managing team inboxes. As well as providing general administrative support to the whole team.
About you
You’re have a strong background with administrative experience. You’ll enjoy working as part of a busy and high performing team and will have excellent organisational skills, with the ability to organize your work effectively and prioritise competing deadline.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London or Sheffield offices. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: Monday 29 September 2025
Interview date: 6 & 7 October 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity
We are looking for a warm, flexible and highly motivated fundraiser to work across all areas of our fundraising, from securing income from trusts and foundations and corporate partners to staying on top of our individual giving.
You’ll benefit from regular mentoring sessions with an external fundraising consultant and be able to foster close relationships with our board of trustees and other key stakeholders.
BYO has a very small core team, which you’ll be part of, and a large number of freelancers and external staff that join for programmes, events and performances. Our registered office is at the London Coliseum but day-to-day, when our big
programmes aren’t running, we work remotely.
You’ll find yourself inputting across the organisation – for an inquisitive and proactive person there are plenty of opportunities to take on more responsibility as we grow. Here at BYO we actively support professional development and are very open to flexible working.
The client requests no contact from agencies or media sales.
Position title: Communications Manager
Reports to: Director of Operations
Direct reports: None currently
Key stakeholders: UKMSA staff, members and volunteers, Board of Trustees, Sheds and Shedders, the public
Location: Remote (with occasional UK travel)
Salary: Level 4 – £35,000-£45,000
The Communications Manager plays a vital role in shaping how UK Men’s Sheds Association (UKMSA) communicates, both internally and externally, and with the community at its heart. Operating with a high degree of autonomy and professional expertise, the postholder leads the development and delivery of communication strategies that connect, inform, and inspire.
This is not just a messaging role. Rather, it’s about building trust, clarity, and connection across UKMSA communities. Internally, the Communications Manager helps staff feel informed, included, and united across a remote-working environment. The post holder will coordinate internal communications, shape the tone and culture of how information flows, and ensure the brand is consistently and professionally represented.
With volunteers, especially UKMSA’s Ambassadors, the Communications Manager plays a key part in ensuring people feel heard, valued, and kept in the loop, especially during moments of change or challenge. They will work closely with the Head of Volunteering and the wider team to keep the voices and experiences of Shedders, Sheds and Shed Networks at the centre of UKMSA’s communications.
Externally, the postholder curates and amplifies the stories, impact, and energy of the Shedding movement. They manage the website and social media channels, support the CEO and Chair in their digital visibility, and respond to external enquiries with professionalism and purpose.
This is a mission-driven role that sits at the heart of how UKMSA connects with the world. It requires emotional intelligence, editorial judgement, and a deep appreciation for the unique volunteer-led spirit of the movement. The postholder will be confident working across staff, volunteers, trustees, and media, joining the dots, finding the story, and ensuring communications always reflect UKMSA’s values and community.
Key responsibilities:
1. Internal communications
· Develop and deliver internal communication approaches that ensure staff across a remote-working environment are kept informed, connected, and engaged.
· Coordinate and facilitate regular team meetings, updates, and communications, including all-staff briefings, newsletters, and shared messaging.
· Work with the CEO and senior team to plan in-person staff meetings, designing the content, format and approach so the sessions align with staff and organisational requirements.
· Design and implement mechanisms that foster internal cohesion and trust, drawing on ideas and good practice for remote working teams.
· Work closely with the senior team to ensure that important updates - strategic, operational, or cultural - are communicated in a timely, consistent, and accessible way.
· Uphold and promote a consistent tone of voice across all internal messaging, ensuring that staff understand and reflect UKMSA’s values and identity in how they communicate.
· Working with the Operations Officer, support the creation and internal rollout of branded materials and ensure consistency in logo use, templates, formatting, and professional standards across the organisation.
2. Community and organisational communications
· Act as a key link between staff, trustees, volunteers (particularly Ambassadors), and other internal stakeholders to ensure information is shared clearly, consistently, and inclusively.
· Collaborate with the Head of Volunteering to ensure that UKMSA’s volunteers are kept informed and involved, particularly during organisational updates, change, or key moments.
· Help embed a culture of openness and two-way communication, ensuring volunteers and trustees feel heard, recognised, and informed, and that their contributions are visible and valued.
· Coordinate messaging across staff and teams so that different groups across UKMSA receive the right information, in the right way, at the right time.
· Support senior leaders in maintaining effective communication with the Board of Trustees, including updates, briefings, and key documents.
3. External communications
· Manage and maintain the UKMSA website and social media channels, working with our external web designer to ensure content is accurate, up to date, and aligned with the organisation’s values and tone.
· Source, shape, and share stories from Shedders, volunteers, and communities to celebrate and amplify the impact of the Shedding movement.
· Lead on the production of UKMSA’s regular newsletter Shoulder2Shoulder, Review and develop the newsletter on a regular basis, in collaboration with staff and volunteers.
· Collaborate with staff and volunteers to collect and develop case studies and lived experience content and ensure these are shared meaningfully and respectfully.
· Support the Membership Manager and Director of Income and Investments to ensure any promotional activity for external partners is aligned with UKMSA’s communications strategy, delivers clear value, and is proportionate.
· Support Director of Income and Investments to shape and deliver marketing campaigns and communications aimed at generating income and supporter engagement
· Support the CEO and Chair in their digital communications - drafting content, advising on tone and timing, and increasing the visibility of their leadership voices, in the service of UKMSA.
· Respond to media and external communications queries, draft press releases where appropriate, and act as the first point of contact for general communications enquiries.
· Monitor UKMSA’s external presence and ensure consistency in messaging, tone and branding, across platforms and partners.
Key expertise required:
· Professional communications experience, with a strong track record in planning and delivering internal and external communications in a mission-led or purpose-driven organisation.
· Excellent writing and editing skills, with the ability to tailor tone, structure, and content for different audiences: from staff and volunteers to trustees, partners, and the wider public.
· Confidence leading internal communications across a remote or distributed team, including experience developing engaging formats, regular updates, and a shared organisational voice.
· Experience working with or alongside volunteers, trustees, or community stakeholders, and a strong appreciation for the importance of inclusive, two-way communication.
· Brand and tone-of-voice awareness, with the ability to maintain consistency and quality across channels, platforms, and contributors.
· Digital confidence, with experience managing websites (e.g. WordPress), social media channels, and email communications tools (e.g. Mailchimp), and using them strategically to reach different audiences.
· Storytelling and content development skills, with the ability to source, sensitively shape, and amplify stories that reflect lived experience and community impact.
· Strong organisational and planning skills, able to manage multiple priorities, coordinate with colleagues across teams, and deliver work to deadline with attention to detail.
· Collaborative mindset, with the confidence to influence tone, content, and strategy while also being hands-on in delivery and responsive to others’ needs and input.
· Judgement and discretion, with experience handling sensitive information, managing risk in communications, and supporting senior leaders with professional external representation.
· Genuine connection to UKMSA’s mission, with a respectful, values-led approach that centres the role of volunteers and champions the voice of the Shedding movement.
What success looks like:
· Staff feel informed, connected, and part of a shared organisational culture, even while working remotely. Internal updates are timely, engaging, and reflect a consistent tone that supports clarity, trust, and inclusion.
· Volunteers and trustees feel included and valued; they know what’s happening, understand UKMSA’s direction, and feel that communication is a two-way conversation, not a broadcast.
· The organisation’s public-facing communications are professional, values-led, and consistent. Social media, the website, and external content reflect the tone, mission, and energy of the Shedding movement.
· The CEO and Chair have visible, coherent digital profiles, supported with high-quality content and strategic messaging that reflects the voice and values of UKMSA.
· Good news stories from Shedders and communities are regularly shared, boosting the visibility of the movement and building pride and momentum across the network.
· Communications activity is intentional and well-prioritised. There is a clear rhythm to communications, and reactive work is handled without pulling focus from core messaging and strategy.
· The Communications Manager is seen as a trusted and thoughtful voice, able to advise colleagues, manage sensitive messaging, and champion quality and consistency in how UKMSA speaks.
· Volunteers remain central, not just as recipients of messages, but as contributors to and shapers of UKMSA’s communication story.
This job is not:
· This is not a campaigning or advocacy role. The Communications Manager will not be responsible for policy development, public affairs, political engagement, or influencing strategy.
· This is not a research or insight role. While storytelling and community voice are central to this role, the postholder will not be responsible for conducting research, writing reports (although the post-holder will support staff to get their reports right), or managing evaluation processes.
· This is not a marketing or income generation role. Although the postholder will support the visibility and professionalism of UKMSA’s public-facing presence, they will not lead fundraising, product marketing, or commercial campaigns. They will work with the Membership Manager and Director of Income and Investment if this is required.
· This is not a senior strategic leadership role. While the postholder contributes to strategy within their area and works closely with senior colleagues, they are not expected to set or lead cross-organisational strategy.
· This is not a purely reactive or administrative role. The Communications Manager is expected to take initiative, bring ideas, and shape how UKMSA communicates - internally and externally - in proactive and creative ways.
Closing date:-9th October 1200hrs
Interview: 22nd October
We are the support body for Men’s Sheds across the UK. We work hard to inspire and support the development of Men's Sheds.





The client requests no contact from agencies or media sales.
Would you like to support a dynamic annual conference that brings together a diverse group of people to learn, be inspired and collaborate to achieve workplace justice and fight poverty and discrimination?
Workplace Justice is a new company limited by guarantee that has been created to take forward the annual New Organising Conference. The New Organising Conference is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights. In September 2025 60 people will deliver 40 different sessions to an audience of 135 people.
Overview of the role
This role, which will be largely remote, with regular online supervision and periodic meet-ups, offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators. Because of the annual cycle of the conference, you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference.
Job description
To provide operational support for Workplace Justice and the New Organising Conference with a particular focus on outreach and social media but also covering finance, website, participant database, registration, and governance.
Outreach and Operations Support Manager, New Organising Conference
3/4 days/week circa £33,000 f/t/e/
Background
Workplace Justice is the organisational home of the annual New Organising Conference, now in its third year, with support from the Network for Social Change The New Organising Conference, held over a weekend, is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights and community organising. Participants learn, get inspiration and form new collaborations. In September 2025, 60 people delivered 44 different sessions to an audience of 130 people. You can see videos of past conferences here.
Overview of the role
This role is largely remote, with weekly online supervision and monthly meet-ups with the Coordinator, and twice yearly Board meetups. It offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators. Because of the annual cycle of the conference you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference. You are unlikely to be able to take more than one week’s holiday during July and August.
Summary job description
To provide operational support for Workplace Justice and the New Organising Conference, focussing on marketing and communications including social media but with responsibility in addition for finance, the participant database and governance.
The role offers 5 weeks paid holiday. PAYE or self-employed status for discussion.
Key tasks
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Raising the profile of NOC and attracting participants and session leaders through social media, email communications and networking
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Responsibility for ensuring the website evolves in line with the needs of the Conference
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Maintaining and operating a database of participants, past and present
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Managing the registration of participants to the conference including taking payment and where necessary issuing invoices, and recruiting volunteers to assist at the conference
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Supporting the Board led process to select sessions and plan the programme
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Attending the conference and trouble shooting as necessary
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Operating a simple finance system
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Support as needed for initiatives arising from the NOC
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Any other support tasks that may be required
Person specification
Essential
-
At least three years experience in a similar role
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Contacts in and understanding of the trade union movement, UK or international
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Proven track record of using outreach on social media to achieve results
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Experience of working independently
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Close attention to detail in data handling
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Persuasive and constructive manner in dealing with other people
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Familiarity with website editors e.g Squarespace
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Experience of basic financial management
Desirable
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Experience of using the Action Network system
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Experience of event management
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Ability to accommodate peaks and troughs in workflow
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Experience of using graphic design software e.g. Canva, Adobe
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Experience of website design
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Experience of managing projects or operations with multiple stakeholders
Online interviews will be on October 10th with final in person interviews held in London on October 14th. If selected for an interview, we will email the interview questions ahead of the interview. As well as interviews there will be tests of competencies. All non AI generated applications with an email address will be acknowledged. If selected you will be expected to attend a 24 retreat with the Board on 5/6 December.
We especially welcome applications from people who are or have been marginalised in society on the basis of their class background, income, ethnicity, disability, gender identity, sexuality, or other characteristics.
Key dates
-
The closing date for applications is midnight on October 4th
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Online interviews will be on October 10th with notification on October 8th.
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In person interviews will be held in London on October 14th with notification on October 11th.
The client requests no contact from agencies or media sales.