Born out of the local Trade Union movement, DUWC is one of the most innovative campaigning advice centres in the country. We are looking for an assistant co-ordinator to transform the organisations social media presence, connect, recruit and organise training for volunteers as well as having responsibility for overseeing the administrative functions of the organisation.

The Assistant Co-ordinator will deputise for the Co-ordinator in his/her absence in the overall strategic management of the service.

Candidates will be selected on the basis of meeting the immediate requirements of the post in terms of proven skills, knowledge and experience.  The Centre is looking to reach out under-represented groups in our organisation with austerity and the pandemic disproportionately affecting women and young people.

Do you have good administration experience, great customer service skills and consider yourself a good team player with a flexible approach? All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as an Area Administrator.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

We are looking for someone like you to play a vital support role at a number of our services across Yorkshire. Enthusiastic and keen to develop, you’ve got good communication skills and a professional telephone manner as well as experience of completing financial returns/ records. It goes without saying that you have strong IT skills and are able to prioritise a busy workload and work to deadlines. You will work closely with the Service Manager to devise and implement administrative and financial systems as well as maintaining efficient and up to date records of all financial transactions, including petty cash systems and client funds.

So, are you ready to take on this rewarding role that comes with some really great benefits including 25 days' holiday, contributory pension scheme, employee assistance programme and childcare vouchers, plus exceptional professional development and training opportunities? Apply now via our website.

This is a permanent role, requiring the post-holder to work 37.5 hours per week.

The salary for this role is £17,549.00 per annum.

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview please contact the recruitment team to discuss.

This role is being recruited for on a rolling basis. Candidates will be interviewed as and when they are shortlisted.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification,  will be considered for an interview.

Shiloh Rotherham is the lead charity in Rotherham who provide support to adults who are homeless or at risk of homelessness.

Role: Services Manager

Salary: £29,000 plus 6% pension contribution

Hours: 37 per week which may include unsociable hours as required to meet the needs of the Charity.

Place of Work: Shiloh Rotherham, 15 Station Road, Rotherham, S60 1HN 

Holidays: 25 days per annum (up to a maximum of 30 days)

Responsible to: Chief Executive

Responsible for: 2 x Progression Co-ordinators & volunteers

Length of Contract: This is a permanent post subject to funding

Closing Date: 5pm on 27th January (ignore Charity Job advert deadline)

ABOUT US

Shiloh Rotherham is a charity that offers support to adults who are homeless or at risk of homelessness. Our team of staff and volunteers work with partners to provide support services at our Support Centre, within the community and in the future, at our supported accommodation units. We offer a safe place where our guests will be accepted and supported throughout their time with us. We work alongside every guest of Shiloh, to help them to plan for and realise a better future. Our services include: Advice & Support, Catering & Practical Support, Employment & Skills and Creative Activities.

Founded in 1992 on Christian beliefs, the values of the Christian faith are at the heart of what we do. The name ‘Shiloh’ comes from the Bible where it is referred to as a place of refuge. We believe that Jesus cared for those in need, and we want to do the same. Our support is open to everyone regardless of their beliefs. Shiloh staff & volunteers are not required to be Christian, but as representatives of the Charity, they must be able to support and uphold Shiloh’s vision & values.

Our Vision 

For everyone to have a safe place to call home and have the opportunity to live independently with a good quality of life. 

Our Values 

Empower - We encourage guests to take personal responsibility for making positive changes in their lives.

Respect - We acknowledge service users as ‘guests’. This word implies a sense of invitation, welcome and a degree of mutual respect.

Partnership - We work jointly with other organisations to achieve the best outcomes. Guests and volunteers are central to the design, delivery and evaluation of our services.

Inclusive - We offer a welcoming, safe place where guests will be accepted and supported. Our services are free and offered without prejudice.

Our values are reflected in the way we run the organisation and deliver our support services. Within our Support Centre you will see biblical texts written on the walls, which reminds us of what God’s love looks like and inspires us to love our guests and each other in the same way.

THE ROLE

The Services Manager will be responsible for the delivery and development of Shiloh’s support services.  We are looking for an experienced Manager who is passionate about developing and supporting people to progress and achieve their goals. You will manage a team of staff and volunteers to offer guests appropriate support to help them to plan for and realise a better future. Our work is focussed on supporting guests to achieve their goals, with progression monitored using the homelessness outcome star. 

We work closely with statutory agencies, other voluntary and community sector providers and guests to address factors that contribute towards social exclusion and deprivation. The purpose of the Services Manager is to work with partners and support the delivery of services at our Centre, in the community and in the future, at our supported accommodation units. 

You will be responsible for delivering services in line with the targets and specifications of our funders and our internal performance indicators to ensure consistently high standards of care. 

MAIN DUTIES & RESPONSIBILITIES

Leadership

1. Be an inspirational leader for the organisation, so that it consistently strives to achieve excellence, and invites innovation and change;

2. Manage, support and motivate all staff and secure their loyalty and commitment to the charity’s aims, objectives and ambitions;

3. Seek out, develop and maintain effective working relationships with all relevant organisations and individuals to promote the work of the charity and facilitate the implementation of its strategic objectives; 

4. Lead by example, instilling a culture of professionalism and inclusion, supported by coaching, training and development;

5. Take overall responsibility for the planning, allocation and monitoring of workloads in your team, ensuring that they meet organisational and contractual targets;

6. To lead the development and implementation of co-production opportunities for guests to volunteer within projects;

Operations 

1. Lead the effective delivery of services, managing the team to ensure each guest that is engaged, progresses with an appropriate pathway of support to develop the skills, knowledge and confidence to live independently; 

2. Lead the recruitment, training and management of volunteers and ensure they are highly motivated so that we can maintain the highest quality of service delivery; 

3. Support your team to ensure accurate and timely data is recorded for guests to enable a robust impact assessment, delivery of funding contracts and the effective use of our resources;

4. Working with the Chief Executive, lead regular consultations with guests and partners ensuring the continuous improvement of our services;

5. Line management of the Progression Co-ordinators, and offering support to volunteers as required. Further line management duties are dependent on the recruitment of future staff in line with the charity’s business plan.

6. Assist with the provision of one to one advice and support with our guests as required, ensuring that they are engaged with the appropriate services to aid their development. 

7. Provide relief cover for your team ensuring that appropriate levels of supervision are in place for Shiloh to operate safely and continue to deliver services. 

8. To support staff and volunteers to uphold acceptable guest behaviour.  If a guest appears visibly under the influence of alcohol, drugs or any other substance, is unwell or acts in an unacceptable manner, to deal with the situation immediately, with tact and diplomacy and following appropriate Health and Safety protocols.

Partnership and Service Development 

1. Develop and maintain relationships with partner organisations to ensure a range of appropriate support services are offered to guests, with particular focus on services delivered from our building;

2. Expand our network of referral partners to ensure adults who are most in need are successfully signposted to Shiloh at the earliest opportunity;

3. Adopt a creative and innovative approach to development, remaining open to new ideas and opportunities. 

4. Support the Charity’s fundraising, marketing and volunteer recruitment efforts by assisting groups/partners to raise funds and by representing the Charity at external events/functions.

5. Support the development of the organisation’s Customer Relationship Management (CRM) system to ensure that it accurately records and reports the services, activities and outcomes for guests.

6. Contribute to the development of Shiloh’s future supported accommodation units, taking responsibility for:

* The effective delivery of intensive housing management services for all residents; 

* Liaising with external referrers to ensure that properties are allocated effectively according to   

  the needs of our guests;

* Managing the allocations and voids process;

* Managing the viewings and sign-up process;

* Reporting to the Chief Executive to ensure that properties are well-maintained and repairs 

   undertaken;

* Supporting the administration for the allocations and fee collections processes;

Financial Control 

1. Support the development of the annual budget and manage your team’s expenditure in accordance with Shiloh’s policies and procedures, ensuring effective use of our resources; 

Governance and Compliance

1. The Safeguarding and welfare of adults we support is our priority at Shiloh. This role will require the post holder to have responsibility and management for the safeguarding of adults receiving support at Shiloh in accordance with our safeguarding policies; 

2. Lead and manage your team in accordance with Shiloh’s policies and procedures ensuring that Shiloh’s values are reinforced not only through service delivery but also within team relationships;

3. Oversee the catering services within Shiloh to ensure that the team deliver high quality cooked food and maintain the highest standards in regards to Hazard Analysis and Critical Control Point (HACCP); 

4. Produce written service reports and updates for the board of trustees, ensuring that information is accurate and timely.

5. Carry out and review the service delivery risk assessments, ensuring that your team are informed of the outcome and that appropriate actions are taken to mitigate any risks. 

6. Keep up to date with legislation and policies related to volunteering, ensuring that the charity is compliant and making best use of available resources.

General requirements

1. Ensure that all responsibilities are undertaken in an effective and appropriate manner which meets the requirements of Shiloh Rotherham’s staff code of conduct;

2. Seek to continuously improve in order that the Charity delivers the best possible service to guests and partners;

3. Participate in internal/external meetings and training;

4. Participate in regular supervisions and annual appraisal with the Chief Executive; 

5. Ensure that all Shiloh Rotherham’s Policies and Procedures are adhered to at all times; 

6. Work in accordance with Shiloh Rotherham’s culture, values, aims and objectives; 

7. Act as a positive ambassador for the Charity at all times; 

8. Undertake any other duties that may be reasonably required from time to time;

9. Acknowledging the need for professional sharing of information with relevant parties the Services Manager is required to maintain a strict confidentiality of information conveyed to them by the Chief Executive, Board of Trustees, staff, volunteers and external organisations. 

10. This role is subject to the receipt of a satisfactory Enhanced Disclosure and Barring Service check and references;

PERSON SPECIFICATION

Qualifications 

Essential 

• Educated to degree level in a relevant field or equivalent professional qualification

Experience 

Essential 

• Proven record of achievement in a senior position within a charity/not for profit organisation over at least three years 

• Experience of effective partnership working and developing and managing external relationships 

• Experience of managing, motivating and developing staff and volunteers 

• Experience of project management and service delivery 

• Financial management skills, including managing a budget 

• Defining and implementing new processes and procedures 

• Experience of financial and risk management 

• Experience of delivering advice and support on a one to one basis

• Experience of training staff and volunteers

• Experience in the voluntary and community sector

Desirable 

• Experience of working with people who have been homeless or are at risk of homelessness

• Experience of managing supported accommodation services 

Skills and knowledge 

Essential 

• Specific knowledge of issues affecting homeless adults including, housing, drugs & alcohol, physical and mental health issues

• An understanding of the approaches to trauma informed care and psychologically informed environments

• Inspirational leadership, management and motivational skills

• Highly organised and personally effective

• Exceptional verbal and written communication skills

• Excellent interpersonal skills

• Ability to persuade and influence both face to face and in writing

Desirable 

• Knowledge of the voluntary and community sector in Rotherham 

• Knowledge of the food safety management systems and HACP.

Personal attributes 

Essential 

• Empathy for adults facing personal difficulties which may result in homelessness

• Positive, pro-active and dynamic

• Inclusive and flexible, with a consultative approach to leadership 

• Confident and assertive

• Ability to pursue the mission and objectives of Shiloh Rotherham with demonstrable passion, drive and commitment

• Committed to best practice and with a drive for continual improvement

The appointee will also be expected to be fully IT literate and have access to a car and hold a clean driving licence.

CHARITY OPERATIONS MANAGER

Employer: Sheffield Hospitals Charity

Department: Business Operations

Location: Office based role with some regional travel as required.

Office: Wycliffe House, Northern General Hospital, Sheffield

Salary: £26,500 Dependent on experience.

Full Time: 37.5 hours per week

Reporting to: Charity CEO / Charity Finance Director

Job overview:

We are looking for a dynamic and enthusiastic Charity Operations Manager to drive and maintain the day to day operations of Sheffield Hospitals Charity.

The Charity Operations Manager will oversee the day to day operational running of the office, including operations, HR and its wider Governance. Reporting directly to the charity CEO and Director of Finance.

Main duties of the job:

Manage and maintain administrative systems and procedures to ensure the team works efficiently. Maintain the relevant paperwork - guidance documents, compliance and governance requirements in hard copy and or e-filing.

Act as staff team liaison with the Senior Management Team and co-ordinate charity wide activities and discussions such as team meetings and well being activities. Support the team to balance home and “in office” working effectively.

Facilitate Trustee and other important meetings to ensure smooth running of the charity. This may include setting up video links or rooms to book, liaising with guests etc…

Responsibility to maintain minutes from all charity related meetings, ensuring they are accurately and correctly recorded.

Responsibility for managing all IT requests and equipment ensuring secure ways of working. Liaising with the external wider NHS IT Support function and support the team to train in the use of equipment.

Lead on the organisations data protection practices to ensure full compliance with GDPR.

Ensure staff compliance with the updating of records in the CRM   system and to offer advise in relation to best practice as and when required.

Facilitate Trustee Board meetings and Annual General Meetings and sub-committees. This includes managing the meetings schedule, agendas, papers, minutes and follow up actions.

This job description covers the main requirements of the post holder. Other reasonable requirements may be stipulated by the Charity CEO. The job description will be reviewed annually and may be subject to change.

Person specification:

EXPERIENCE:

Significant experience in office management and operations - Essential

Strong written and oral communications skills - Essential

Strong IT Skills, comfortable navigating through a range of software - Essential

Experience of developing office systems and procedures, to comply with GDPR, Health and Safety and Fire Procedures - Essential 

Understanding of charity governance, familiarity with supporting charity Senior Management teams and trustees - Desirable 

Understanding of human resources best practices, including remote working and or recruitment - Desirabl

ABILITIES AND PERSONAL QUALITIES:

Good time management, able to prioritise own tasks - Essential

Confident self-starter - Essential

Be Professional, with a sound understanding of the need to be discreet  confidential where appropriate - Essential           

A people person, who is good at interacting with colleagues, but able to work autonomously when required -  Essential

 CLOSING DATE: 27TH January (Reserve the right to extend if required)

SHORTLISTING: 28th January

FIRST INTERVIEWS: Week Commencing 31st January

Multiple Hybrid Working Vacancies in Medway, Leicester, Manchester, Worksop & Liverpool

Belonging to the Royal Voluntary Service community means inspiring volunteers to support the nation’s health and wellbeing. It means tackling the most pressing social issues in a workplace full of opportunities.

Through the gift of voluntary service, our volunteers provide much-needed support for over-stretched public services. They work at scale in the NHS, freeing up staff to dedicate more time to patient care and within communities to give practical help and support to people when they need it.

Our people are a welcoming team of individuals from every background who support one another to be their best. They are also some of the country’s most compassionate and dedicated people who step forward to help make society better connected and more inclusive – where everyone can thrive.

The Role
As a Service Co-ordinator, you will provide a Home-from-Hospital support service to recently discharged patients.

Upon leaving the hospital, you will be responsible for transporting patients to their homes and continuing to assist them in their daily needs for up to 4 weeks.

In this time, you will ensure that patients reconnect with their community and activities of interests, to minimise readmissions and reduce isolation and loneliness.

Additionally, you will provide support to the Service Manager in the recruitment and training processes of new volunteers.

About You
To be considered a Service Co-ordinator, you will need:
- A full, valid driving licence and access to own vehicle
- A willingness to transport patients, both home from hospital and to other identified community settings
- Demonstrable experience of working in a person-centred manner
- A working knowledge and understanding of the NHS, including the needs of patients upon discharge from hospital
- An awareness of the principles of Safeguarding (Adults and Children)
- Excellent communications ability at all levels
- The ability to act on your own initiative within agreed parameters
- The ability to proficiently use standard IT systems, email, Microsoft Teams and role specific databases
- GCSEs or Welsh and/or Scottish equivalent qualification in Maths and English at grades A*-C

Why you should join our team
We’re proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service, you will benefit from the following:

- Salary of £9.27 per hour
- The chance to make a positive, lasting impact that changes lives, communities and society
- An employee benefits package that gives access to an exclusive rewards website, 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face sessions built-in
- Opportunities to discuss flexible working
- Access to award-winning e-learning and development
- Opportunities to develop new skills and progress your career
- A great pension scheme
- Enhanced Family Leave schemes
- Six weeks company sick pay
- 25 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)

Join Royal Voluntary Service and together we can change lives, change communities and change society.

How to apply
If you think you’d succeed as our Service Co-ordinator, please select the apply button shown to be brought through to the application process.

The closing date for applications is 3rd February 2022.

We reserve the right to close this vacancy early should sufficient applications be received.

These roles are part-time working 17.5 hours per week, Monday - Friday, on a fixed-term contract until July 2022.

Applicants should be aware that the post will only be offered to successful candidates subject to pre-employment checks. This may include a criminal records check.

Other organisations may call this role Charity Service Co-ordinator, Community Support Co-ordinator, Volunteer Co-ordinator, Hospital Services Co-ordinator, or Volunteer Support Co-ordinator.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

We currently have two posts available our first post is full time hours of 37.5 hours per week  our second post is a part time post of 22.5 hours per week.

Postholders will be required to work flexibly as there will occasionally be a requirement to work some evening and weekends.

Are you looking for a varied and rewarding role in fundraising? Do you want to be part of the team that supports the many individuals, community groups and businesses who fundraise for Ashgate Hospice each year across North Derbyshire? If so, apply to join our Income Generation team as a Community Relationship Fundraiser.

About the role

As an integral part of Ashgate Hospice’s Community Fundraising team, you will work with your fellow Community Relationship Fundraisers to ensure every person, group or organisation that chooses to support Ashgate is helped to maximise their fundraising and feels appreciated for their efforts by communicating the difference their support makes.

You’ll also get the opportunity to innovate and input into new fundraising products and campaigns, as well as helping to grow our network of incredible volunteers to enhance our reach across North Derbyshire.

The main responsibilities include:

• Support fundraisers across North Derbyshire to help maximise their fundraising by providing help and guidance

• Lead on the delivery and growth of Ashgate’s network of Fundraising Champions, Groups and Public Speakers

• Grow Ashgate’s portfolio of inspiring fundraising campaigns by developing new ideas and events from concept to delivery.

To get full details on what the role includes please read the attached Job Description, call the recruiting manager for an informal chat or come and visit us.

About you:

This position is perfect for someone who has fundraised successfully in the past (paid or voluntary) who wants to make a difference in a fast-paced and exciting environment supporting our incredible fundraisers. We’ll also give you the opportunity to grow and progress within the wider Income Generation team.

Skills and experience required (see job description for full list of skills and experience:

• English and Maths at Level 2 or above (or equivalent)

• Experience of successful fundraising (paid or voluntary)

• Knowledge of the Ashgate Hospice catchment area of North Derbyshire

• Outstanding personal organisation skills

• Experience in a customer facing role

• Experience of working to and exceeding targets

What next:

If you would like to find out more about the role, please contact Carl Jones, Fundraising Manager.

Please visit our website and social media accounts or listen to our podcast “The Life and Death Podcast” to get a feel for what it is like to be part of the Ashgate team and gain an understanding of the people we support.

Any candidate who identifies themselves as disabled will be shortlisted if they meet the essential criteria for the role.  Essential criteria can be found in the job description and person specification for the role.

To apply, please download an application form from our website.

If you are shortlisted for an interview, you will usually receive an invitation a minimum of 48 hours before the day of the interview. If you have received no response within two weeks of the closing date, your application will have been unsuccessful on this occasion. If successful, you will be required to have an enhanced level DBS check carried as part of the conditional pre-employment checks. For more information, please refer to the candidate assistant notes.

As a provider of CQC regulated activity, it is a legal requirement that all employees or workers engaged with the Hospice and have direct or incidental patient contact are fully vaccinated against COVID-19 from 1st April 2022. For more information please visit the candidate assist notes available on the ‘Our vacancies’ page of our website.

We are seeking a highly motivated Fundraising & Events Assistant who shares the values of Weston Park Cancer Charity.  This role will play a vital part in our Fundraising & Marketing team, and we are looking for a forward thinking, team player with a ‘can do’ attitude. You will help implement our Fundraising and Events strategy so that we can continue to be there, together at every step, for people affected by cancer.

As our Marketing Officer you’ll create inspiring multi-channel content; taking complex issues and translating them for different audiences to develop impactful campaigns. You’ll help implement our marketing strategy so that we can continue to be there, together at every step, for people affected by cancer.

This is a fantastic opportunity for a passionate, committed professional woman, with leadership and organisational skills, to work alongside our Clinical Manager to lead and manage Vida, and help us grow sustainably following the challenges of the Covid pandemic – our current Director is approaching retirement after many years with the organisation.

Vida Sheffield is a women's organisation delivering specialist trauma focused and gender sensitive therapy services to women and girls. We also offer bespoke training in trauma-informed working, and promote campaigns to tackle the underlying causes of domestic and sexual abuse, and in particular Violence Against Women & Girls [VAWG]. 

You will have experience as a CEO or a senior manager in a voluntary or public sector organisation, experience of managing financial, policy and HR functions, and proven skills in fundraising/tendering, and collaborative working.

Your ethos and approach should match those of Vida, with an understanding of gender-based violence and the barriers faced by survivors with different needs and life experiences. You should be passionate about ensuring that our services are delivered in line with our vision, and survivors are at the centre of all of our work.

You will be joining us at a time of growth for the organisation – Vida have undertaken a strategic review and planning process in consultation with our 7 staff, volunteers, Trustees and service user reps from our Women’s Voices service user involvement group.

Due to the nature of the role we will be considering women applicants only, in accordance with the provisions of the Equality Act 2010 [pursuant to Schedule 9 part 1] as a genuine occupational requirement. Vida are committed to actively valuing diversity – we seek applications from women from all backgrounds and communities.

About the role

Our Fundraising team raises over £4million a year and are heavily supported by members of the community. The Fundraising Support Officer will provide vital support to the wider fundraising team to ensure data is recorded accurately and timely.

During the current COVID 19 pandemic, the role will be partially working from home but will require some hours to be done at the Hospice. Under normal circumstances the role would be predominantly at the Hospice.

To get full details on what the role includes please read the attached Job Description or get in touch with the recruiting manager for an informal chat.

About you:

We are looking for someone who has exceptional excel skills, attention to detail and ability to work with large amounts of data.  Outstanding communication skills with a high level of empathy are also required to engage with our supporters, who are often recently bereaved.

What next:

For an informal discussion about the post, please contact Tessa Wiggans, Supporter Engagement Manager.

Please visit our website and social media accounts or listen to our podcast “The Life and Death Podcast” to get a feel for what it is like to be part of the Ashgate team and gain an understanding of the people we support.

Any candidate who identifies themselves as disabled, will be short listed if they meet the essential criteria for the role.  Essential criteria can be found in the Job Description & Person Specification for the role.

To apply, please download an application form our website.

If you are short listed for interview you will usually receive an invitation a minimum of 48 hours before the day of the interview.  If you have received no response within two weeks of the closing date, your application will have been unsuccessful on this occasion.

If successful, you will be required to have a DBS check at the appropriate level as part of the conditional pre-employment checks. For more information, please refer to the Candidate Assist notes.

As a provider of CQC regulated activity, it is a legal requirement that all employees or workers engaged with the Hospice and have direct or incidental patient contact are fully vaccinated against COVID-19 from 1st April 2022. For more information please visit the candidate assist notes available on the ‘Our vacancies’ page of our website.

STREET OUTREACH WORKER (RELIEF) - STREET OUTREACH TEAM, COVERING SHEFFIELD BASED IN THE CITY CENTRE, AS AND WHEN REQUIRED, £11.26 PER HOUR

The Street Outreach Team is a street-based service that works with individuals who are sleeping rough in Sheffield. We primarily work with clients who do not regularly access other services such as day centres etc, either by choice or because of exclusion. Many of our clients have issues around substance misuse, alcohol misuse and/or mental health problems.

We are looking to recruit individuals who are motivated and enthusiastic to be involved in accompanying clients to appointments, assessing, referring and offering advice on housing. An empathy and awareness of the client group coupled with an inclusive and non-judgmental approach will ensure that the best level of service is provided for our clients.

Access to a vehicle during working hours is essential for this post, as is the ability to work un-social able hours.

What we offer: Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE