FUNDRAISING AND OPERATIONS MANAGER

 

Reporting to: Executive Director 

Based at Choices Offices (390 Caledonian Road, N1 1DN) or at home during lockdown

Salary: £28,000 pro rata plus pension contributions in line with the Government’s statutory requirement

Hours of work: This is a part-time role of 2.5 day/week (20 hours). You will occasionally be required to work out of hours and flexibility will be expected.

This contract is for one year with the possibility of extension

Safeguarding: Appointment will be subject to a satisfactory enhanced DBS check.

 

About the role:

This is a varied and interesting role in which you’ll play an important part in supporting Choices and its growth. The Fundraising and Operations Manager will manage and develop our community fundraising (individual giving and events) and support the Executive Director with running our grant application fundraising.The role also involves developing new areas of fundraising (e.g. corporate; major gifts; mid-level giving), as well as ensuring the smooth running of our office and operations.This is predominantly a fundraising role which includes the management of our office and programmatic operations, given the overlap of impact reporting and data management responsibilities.

About the candidate:

The ideal candidate will be highly organised, creative and self-starting, bringing relevant experience to the role. This job would suit an experienced fundraiser returning to work after a career break, or someone earlier in their career who is ready to take on more responsibility and play a key role in Choices’ future development. As a part time role, it would suit someone looking to work in fundraising and operations whilst also pursuing other interests or meeting caring commitments.

One of the benefits of working in a small charity as a key member of a friendly team is that you can make your role your own and develop it further according to your interests and skills. The successful candidate will therefore be able to demonstrate they are an entrepreneurial self-starter who would relish this opportunity.

About Choices:

Choices is charity that operates from a Christian ethos of compassion, care and respect, delivering services in the community and in prisons including:

-       Non-directive, non-judgmental support for those facing unplanned pregnancy

-       Counselling support for those coming to terms with a decision to terminate a pregnancy or facing anxiety during pregnancy

-       Befriending services for pregnant women and new mothers facing low income, isolation and anxiety

-       Counselling for women in prison supporting them through issues of child separation 

There is an occupational requirement attached to this role requiring you to be a practicing Christian.

Job Description: The Fundraising and Operations Manager will be responsible for two main areas of work and time will be split between the two as the work dictates:

1) managing and developing our fundraising work, with a focus on individual giving, campaigns and events, but also exploring the development of new income streams (e.g. mid-level giving; major donors)

2) managing office operations, and supporting programmatic monitoring and evaluation

Specific tasks include (but are not limited to):

1.  FUNDRAISING

• Stewarding existing supporters through existing means (e.g. sending out newsletters via MailChimp) and developing a more creative and sustainable stewardship programme

• Communicating with individual givers via email and phone

• Identification of mid-level and major donor prospects among individual givers, and proactive prospect research and cultivation

• Supporting external grant-writers to apply for grants, and report-writing

• Managing, recording and submitting monthly appeals to trusts and foundations

• Organising both fundraising and stewardship events

• Running online campaigns and appeals, including creating assets, writing copy, merging emails, using social media platforms.

• Keeping accurate and up-to-date records of grants and securely storing all fundraising data (e.g. donor data, Gift Aid forms) in accordance with GDPR)

• Managing all fundraising data, including managing and developing the use of a CRM database (currently Salesforce) that is also used to store client data.

2.  OPERATIONS

• Running our office processes and procedures (eg Health & Safety and insurance, managing office services, utilities, petty cash, data storage, updating policies, general office upkeep including stationary, office supplies etc)

• Operational support for different project areas (eg collating statistics, updating the database, creating evaluation reports, managing volunteer applications, etc)

• Taking responsibility along with other staff for answering phone calls, booking appointments for clients

• Developing the CRM for recording client data and impact reporting in addition to donor data

• Attend Choices Management Team meetings (on Thursdays) and occasionally attend Board meetings as required (weekday evenings)

 

PLEASE NOTE: This job description gives a broad overview of the types of responsibilities but is subject to change in discussion with line manager/trustees based on needs/demands in the work of Choices Islington.

PERSON SPECIFICATION:

Essential:

•  Mature Christian faith. In order to safeguard Choices’ Christian culture and ethos and in keeping with the Equality Act 2010 (Schedule 9 Para 3) Choices’ Trustees have applied an occupational requirement to this role whereby the post holder will be committed to upholding and modelling Choices’ Christian ethos.

• Supportive of the work of Choices

• Experience of working as a fundraiser (ideally within individual giving and community fundraising)

• Excellent communication skills, both written and oral, with experience of engaging with a wide range of stakeholders

• Ability to proactively build and develop positive relationships internally and externally 

• Excellent organisation skills

• Strong project management/administration skills, preferably in the charity sector

• IT and social media literate (experience of mailing systems e.g. MailChimp is desirable)

• Experience of working with CRMs/databases 

• Self-motivated and confident working alone

• Solutions-focused

• Excellent interpersonal skills and team player

• Capacity to be flexible and innovative in the changing circumstances of a small, but growing charity

Desirable:

• Entrepreneurial thinking

• Knowledge of safeguarding

• Knowledge and experience of using Salesforce (CRM)

 

How to apply:

Application is by CV and covering letter with reference to the job description and person specification. Please set out clearly what skills, experience and qualities you will bring to the role and how your Christian faith informs your understanding of Choices’ work and vision.

Please include the name and contact details of two referees: one to be your most recent employer and the other a senior leader at your church who knows you well. References will not be sought prior to the interview.

The closing date for applications is 10.00am on June 30th, but we may close before this if we find the right candidate. You will be notified if you have been shortlisted for an interview.

Job Title: One Programme: Cymru Wales Youth Representative

Location of job: Home based but with potential travel across Wales
Job Type: Part Time
Contract Type: Fixed Term from 1 September 2020 to 31 August 2021
Hours: 15 hours per week
Salary: £7,254 per annum
Closing Date: 11th June 2020

We are looking for a young person who...:
- Has passion, energy and drive for the young people of Wales
- Knows the challenges facing young people
- Is willing to fully advocate for young people in all arenas

What is the role about?
- Helping to shape and create the Methodist Church in Wales
- Growing relationships of integrity with young people across Wales
- Designing and resourcing events for young people and churches

What's in it for you?
- A real opportunity to develop leadership qualities
- Full support given from a dedicated team
- Develop practices and structures that can shape the church

Occupational requirements
- Age 18-23
- To be a Christian

In return, we offer an exceptional pension scheme, generous annual leave entitlement (plus an extra 3 days’ leave granted over Christmas/New Year), TOIL, Flexi-leave and an on-site Wellbeing Adviser.

An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by the Methodist Church.

Interviews will be held via ZOOM on Monday 29th June 2020

Justice Studio is a values driven consultancy entering an exciting new phase of development in our mission to reduce social inequality.We are looking for an enthusiastic and highly skilled colleague to manage our expanding portfolio of work.If you are dynamic, driven, and passionate about social justice, then please apply.

You will be in an exciting new leadership role as our organisation grows, helping us to set up new programme management systems, pursue new opportunities, and manage and expand our portfolio of projects.  Your roles and responsibilities will have the potential to grow as we grow. You will be key in facilitating this growth. 

We are based in London and work both in the UK and across the world for governments, charitable and not-for-profit organisations, and social enterprises that are striving to promote global social equality.Our work for them spans strategy, research, policy and advocacy and demonstrates impact. Since our establishment in May 2011 we have undertaken over 75 social justice consultancy and research projects for a range of clients in over 30 countries.

Job title: Head of Programmes
Salary Band: £55,000 – £65,000 per annum, pro-rata, depending on experience 
Hours: 3-4 days a week. We are happy to be flexible for the right candidate. 
Job Location: Caledonian Road, London, N7
Reports to: Managing Director
Line managing responsibilities: Senior Researchers
Anticipated Start Date: July 2020           

Overview

The Head of Programmes is a key strategic and technical role. You are the linchpin of the organisation with responsibility for leading our varied range of social justice consultancy projects in the UK and internationally. You will source and establish relationships with key new clients and partners, excelling at representing Justice Studio to our clients.

Roles & Responsibilities

Business development:

• Formulate strategies, new directions, and techniques to grow the company, and utilise networks with clients, consultants, and counterparts to advance successful new business opportunities. 
• Lead market positioning for contractual business opportunities, and actively lead the development of Justice Studio’s track record in the social justice sector.
• Apply in-depth technical expertise to new business efforts, and Justice Studio’s knowledge base. 
• Design, lead and supervise proposals and other relevant technical assignments for projects in the UK and internationally, including management of proposal writing teams to ensure that members are delivering high-quality, winning proposals, within designated timeframes, whilst effectively coordinating workloads. 
• Cultivate partnerships with international firms/organisations as well as local, in-country partners.
• Contribute to overall business strategy, improvement and innovation.

Leading Programmes: 

• Lead Justice Studio’s approach to programme management. 
• Work with the team to design and improve Justice Studio’s programme management systems.
• Provide leadership and oversight of Justice Studio’s portfolio of projects and programmes in the UK and internationally. 
• Manage a team of staff and consultants based in the in the UK and remotely. 
• Provide management, quality and technical advisory support to project teams to ensure achievement of project outcomes in respect to time, quality and cost, and the management of projects risks. 
• Develop effective and collaborative working relationships with our key clients, Partners, sub-contractors and consultants to ensure all stakeholder expectations are incorporated into project management decisions. 
• Monitor programmatic financial performance including expenditure against budgets and forecasts, including staff costs, operating expenses and procurements. 
• Support and oversee contractual compliance in all areas, including the team’s adherence to contract and reporting requirements as well as any relevant in-country regulations.
• Liaise with programme subcontractors; issue and manage contracts, oversee budgets and invoices, and assess deliverables to ensure they meet Justice Studio’s high technical and quality standards.
• Write, in-put into, review and provide commentary on project technical work and project reports. 
• Oversee liaison and communication with Justice Studios’ associates, identifying and recruiting new associates with technical expertise who may be available for short and long term assignments.
• Delegate, supervise, and evaluate performances for Justice Studio staff and consultants, providing regular, constructive, and courageous performance feedback and taking prompt action to resolve performance issues. 

Safeguarding Lead:

• Actively embody Justice Studios values and ethics, fostering a workplace culture that is respectful, collaborative, trusting and open.
• Oversee and manage the reporting, recording and escalation of safeguarding risks within our projects, programmes and the organisation as a whole. 
• Be Justice Studio’s safeguarding focal point, providing oversight and recording of safeguarding issues and risks; training and building the capacity of our staff and consultants; keeping abreast of any relevant safeguarding legal and policy developments and updates.

Qualifications

Essential:

• Degree in relevant subject, advanced degree preferred.
• Minimum 8 years of technically relevant work in project and programme management in the consulting sector. 
• Understanding and fluency in programme administrative, accounting, and management systems with an ability to instigate systems. 
• Relevant experience of business development within the consulting sector including designing and leading tender submissions and bid teams.
• Interest in both the UK and international social justice contexts and projects.
• Ability to work effectively independently and as part of a team. 
• Demonstrated leadership, versatility, and integrity.
• Demonstrated ability to communicate clearly and concisely both orally and in writing. 
• Demonstrated ability to build and manage working relationships with clients, partners, and technical experts.
• Strong knowledge of MS Office applications.
• Fluency in English
• The right to work in the UK 

Desirable:

• Technical experience in one or more of the following fields: safeguarding; child and social protection; criminal justice; disability; gender, masculinities, and women’s rights; housing and homelessness; race and ethnic minority discrimination; older people and social care. 
• Experience managing projects for the Department for International Development (DFID) or other large UK government departments.
• Relevant staff supervisory experience.
• Fluency in Spanish, Arabic, or French. 

The IRC is on the ground in more than 40 countries, providing emergency relief and rebuilding lives in the wake of disaster. Through 28 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient. The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable. 

The Purpose of the Role

The Senior Program (Business) Development Advisor will lead IRC’s new business development efforts by engaging with global, regional, country, and technical staff through the proposal development cycle from opportunity tracking and capture planning to proposal development, and submission. The SPDA will primarily serve as proposal manager, s/he will also train and mentor staff throughout the department on topics relevant to business development. The ideal candidate will have a successful track record of leading new business efforts in international development with USAID, DFID, ECHO, and other multilateral and bilateral donors. 

RESPONSIBILITIES 

• Manage the process of development of concept papers, project proposals and responses to key RFA/Ps. This includes writing and coordinating proposal elements (e.g. past performance, management plan, etc.), ensuring appropriate technical review and quality assurance.
• Lead proposal development in response to requests for proposals, including those for field based projects and large global opportunities. This will involve management of proposal teams, calendars, and deadlines; strategy development with technical staff; partner identification and negotiations; recruiting; writing; production; and after-action reviews.
• Lead on advising other IRC departments when required on USG contract terms and implication for structuring proposal budgets, targets, and deliverables.
• Build the capacity of other IRC staff—including IRC country and regional teams—to identify opportunities and develop strong program designs and proposals.
• Maintain up to date knowledge of USG and other donor funding priorities, geographical interests relevant to IRC’s area of work.
• Build and strengthen relationships with internal stakeholders (HQ-based regional and technical units, as well as IRC country offices).
• Provide IRC’s country, regional, and technical teams with guidance on USG, DFID, EU, and other donor policies and prepare standard language for proposals to ensure alignment with donor policies.
• Contribute to business development systems, tools, and process improvement initiatives.
• Supports performance management and professional development of direct reports, including ongoing feedback, coaching, and career support.
• Participates in developing proposal training for the organization.

Team Leader – Domestic Abuse (Female Only) 
Hours: Full time – 37.5 hours per week 
Contract: Permanent 
Location: Central Bath 
Salary: £27,000.00 per annum (plus an on-call allowance)
Closing Date: 29 May 2020 (12 noon).
 
We have a great opportunity to lead a fully motivated team of Casework Coordinators, working across our domestic abuse refuges in Bath and North East Somerset. 
 
If you are someone who has the experience of managing refuges and/or supported housing projects, combined with the positive ability to lead, supervise and motivate staff and volunteers to excel in their roles, then this is the role for you. 
 
Supporting the most marginalised people in society isn’t easy. The work is often pressurised and always challenging. It takes a huge amount of empathy, positivity and passion to make even the smallest of steps forward. But, if you want a rewarding job where no two days are the same, then come and join us! 
 
Key Responsibilities and Requirements of the Role include: 

• Ensure safe and supportive, high quality housing and support is available to residents, some with their children, who are escaping medium to high risk domestic abuse 
• Establish effective working relationships internally and with external agencies, maximising opportunities for individuals and families and building a positive service and organisational reputation 
• With guidance from the Service Development Manager, ensure staff complete risk assessments for individuals/families and service activity. 
• With support from our Practice Educator, ensure the effective induction and ongoing support / development of students 
• Together with the Service Development Manager, ensure your staff feel valued and supported within a challenging, fast-paced environment 
• Actively seek opportunities to innovate and improve efficiency in service delivery 
• Be on call 1 week in 4.

Further details on the responsibilities and requirements of the role can be found within the job description and specification. 
 
Julian House is a charity with ambitions to support more people than ever before, we are committed to helping the most marginalised in society. Whether it is people recovering from domestic abuse, homelessness, mental health struggles, substance abuse or a combination, our passionate team provide housing and support around the clock to those most in need; this is what makes Julian House the charity that it is today! 
 
Essential Requirement: 
 
This post will be subject to an enhanced DBS check and in light of the nature of work and focus of domestic abuse the organisation considers the candidate’s gender, to be an occupational requirement in accordance with Para 1, Schedule 9, of the Equality Act 2010 and is therefore open to women only. 

Benefits: 
 
Julian House employees enjoy a wealth of benefits including: 

• Heavily discounted city centre parking 
• Cash health care plan 
• Up to 27 days annual leave (depending on length of service) 
• Employer pension contribution (up to 6% of your gross salary) 
• Employee Assistance Programme 
• Staff Award Scheme 
• 20% Discount at Julian House Charity Shops and Bike Workshops? 

To Apply: Please apply by either uploading a CV with a supporting statement (all as one document) outlining why you would fit the role via our jobs page on our Julian House website. 

Closing date: 29th May 2020 

Interviews are scheduled for Thursday 4th June however please submit CV'S with supporting statements early as they will be reviewed as soon as they are submitted, and suitable candidates may be called into interview before the role closes. If the right candidate is appointed before the closing date, then the advert will be removed, and all unsuccessful applicants will be contacted. 

Previous candidates need not apply. 

The organisation, our partner, is dedicated to the provision of financial management solutions to international institutions, particularly those involved in grant-making and the implementation of grant-funded programmes in the Public & International Development sectors e.g. UNICEF & The World Bank. In turn grants are provided to a large and diverse group of non-profit organisations delivering essential programmes to communities, typically in the less-developed world.

You will provide project coordination support for the full life cycle of department assignments offered to clients; from the proposal process, contract management, assignment planning, through to assisting with the report writing, and billing.

The Project Coordinator takes responsibility for specific clients and works closely with the respective Client Manager. The project coordinator is a vital asset to the contract team and should always be able to assist as and when required.

Responsibilities

Coordinate the full lifecycle of the project, including the following key processes: Proposals, Contracting, Planning, Reporting & Billing. Depending on the individual client/contract, the following tasks may vary.

• Assist with proposal and tender submission, including preparing project budgets and schedules, ensuring that all proposals are submitted within the respective deadline and liaising with prospective staff
• Ensure that contracts are as per the issued proposals, that all terms agreed are in the firm’s best interests and support the Managers in any contract administration that may be required
• Plan the fieldwork of the project, including agreeing dates with the beneficiary (the NGO that has received the funds from the donor), liaising with internal and/or external staff to ensure they can perform the required service (financial audit, etc.) on the agreed dates and that all parties have the necessary information to ensure the project fieldwork runs smoothly
• Draw up contracts between the firm and any outside International office with whom we have liaised to be involved in the fieldwork of the project
• Monitor and track project progress and handle any issues that arise, create a Control Schedule to ensure all stakeholders are kept up to date with any project developments
• Act as the point of contact for all stakeholders (including the client, the beneficiary, internal/external teams and management)
• Assist the manager in any report-writing tasks that may be required & deliver final product to client
• Monitor internal staff working hours & expenses incurred, to ensure project budgets are adhered to
• Check and process all external suppliers’ invoices, making sure all days worked and expenses incurred are within the agreed budget, liaising with finance as and when issues arise
• Assist in client billing, ensuring that all bills issued are as per the contractual terms between the firm and the client, that all costs incurred by the firm are accounted for when creating the bill, and that all bills are paid by the client in a timely manner 
• Create and maintain comprehensive project documentation for future use, ensuring that all projects are properly logged and can be used in future proposals/tenders
• Any other duties appropriate to the grade and level of responsibility of this post, for which the post holder has the necessary experience and/or training
• General: translate documents, maintain filing system of documentation by client and by assignment, assist with training new project coordinators, archive files when necessary

The role requires:

Essential:

• Prior experience in a project coordination role
• Fluent English in both spoken and written communication
• Second language, especially French, Spanish or German
• Degree educated
• Competent using MS Office
• Strong organisational and time management skills
• Able to prioritise, organise and multi-task
• Good numeracy skills
• Excellent communication skills both verbal and written

Desirable:

• Experience of working in Financial Services or for a large International Institution
• Able to work under pressure with accuracy and focus
• Good eye for detail and the ability to follow through tasks
• Able to meet deadlines
• Able to be a self-starter and work on own initiative 
• Able to demonstrate problem solving skills
• Comfortable within a changing and developing environment 
• Able to apply relevant skills to new scenarios

Recruiting Night Support Worker to join our Young Peoples Service in Bracknell!

£20,835 per annum, 42 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Holly House is supported housing for 35 vulnerable young adults aged 16-25. You will provide housing related support to a caseload of low to medium needs individuals to assist them in gaining independent living skills. You will be signposting young people to work with external agencies to ensure a person centred support package is in place. Support needs may include mental health, substance misuse, care experience, and complex needs. Staff work with tenants to meet their support needs, achieve their goals and support them to move towards more independent living. Tenants can receive support for up to two years, depending on their individual support needs.

Job Overview:

Night Support Workers will provide any Housing Related Support to tenants to help them develop the life skills that are required to meet the assessed needs of the tenants of the service. Night Support Workers will also carry out the necessary duties to ensure the building and the young people are safe and deal with any issues and crisis/incidents during their waking 12 hour shift throughout the night. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. The role entails lone working and staffing the scheme on a 2 week rolling rota, covering 3 shifts one week and four shifts on the other.

Key Responsibilities:

- Building supportive, trusting relationships with tenants
- Working proactively with other members of the team to handle the service caseload, administrative responsibilities and ensuring the service is staffed as per rota requirements
- May include supporting key tenants to set personalised goals in the form of a Support Plan
- May include conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with tenants within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that tenants enjoy a high quality of accommodation
- Signposting to external agencies and out of hours services to assist in addressing all aspects of support needs
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for tenants in the community
- Involving tenants in the design, development and delivery of the service
- Empowering tenants to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
- Regular building patrols throughout their shift
- Upholding safeguarding practices with the tenants best interests and safety being in the forefront of their working ethic

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Will thrive working predominately by themselves as well as part of the team
- Is innovative and proactive in their approach to effectively managing a 12 hour, lone working shift
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
- Practices active listening skills to ensure tenants feel like they have been heard

Skills, Knowledge and Experience:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working with young people

For more information or to apply, please visit our website.

The Roman Catholic Diocese of Portsmouth

Head of People Management (Human Resources)

Are you looking for an interesting and challenging opportunity working in the charity sector?

The Roman Catholic Diocese of Portsmouth is seeking to recruit a highly motivated experienced HR professional to be part of the Support and Administration Services Team. 

Creating a culture of engagement, collaboration and team work is an essential part of the job role with around 250 staff on the payroll, 30 staff in the main office and the remainder based in parishes spread across the Diocese in 91 offices. Our Diocese incudes the Channel Islands and the isle of Wight as well as Hampshire, Dorset, Berkshire (except Slough) and South Oxfordshire.

The successful candidate will have a relevant degree/CIPD qualification and substantial HR operational experience at least 5 years in a senior role within a complex organisation.

Excellent written and verbal communication skills are a must have, as well as up to date knowledge of employment law and good employment practice,

The postholder will be supported by an experienced HR administrator and will work closely with other members of the administrative team.

As we are a small management team covering a large area and serving parishes with their distinct communities we need an HR colleague who is flexible and has well-developed interpersonal skills as well as a great sense of humour an sympathetic to the values and ethos of the Catholic church.

Hours of work are 35 hours per week and salary £35,000 - £40,000 per annum depending on experience.

Closing Date: Wednesday 10th June 2020 (1300 hours)

Job Description – Head of People Management (Human Resources)

 

Department/parish:Support and Administration Services

Based at: St Edmund House, Portsmouth, with regular travel to parishes

Days of work:  Full time (35 hours p/w) Monday to Friday 9.00 to 17.00

Line Manager:Chief Operating Officer

Salary:£35,000 to £40,000 per annum

(Depending on relevant skills, experience, knowledge, and qualifications)

About us

The Diocese of Portsmouth comprises 91 parishes across Hampshire, Dorset, Berkshire (except Slough), South Oxfordshire, the Isle of Wight and the Channel Islands. Formed 19th May 1882 by the division of the Diocese of Southwark, the Diocese of Portsmouth has a presence in every community and can offer ministry and mission to all who come to us, working towards the Bishop’s vision of Bringing people closer to Jesus Christ through his church.

The Central Team is small, and all staff are expected to work flexibly as part of a team.

The support for parishes and parish priests is the principal focus of the work of the central department. 

All staff are expected to be sympathetic to the values and ethos of the Catholic church.

Purpose of role:

 

To deliver a professional and efficient Human Resources function for the Diocese of Portsmouth, managing all aspects of the day to day operation of the Human Resources Department through establishing, maintaining and improving excellent people management practices and skills.

To ensure the Charity is compliant with all relevant regulation and legislation and that the Board of Trustees who are accountable for decisions are fully briefed on HR policy and operational matters.

This post is a member of the senior leadership team and is expected to play a full part in the ongoing development of the organisation.

Key Result Areas

 

Workforce Strategy

To work with line managers/parish priests to identify changes to the workforce that will achieve future service needs and for example through changes in ways of working, team structures, reviews and where necessary may include redundancy.

To contribute to the formulation and implementation of the HR Strategy to ensure interdependency between the Diocese of Portsmouth strategic objectives and the local service requirements in Parishes.

Work with line managers/parish priests to ensure that the workforce is used effectively and developed appropriately to meet current and future service needs in support of the Diocese of Portsmouth vision and mission.

To design and implement local interventions to receive and respond to staff feedback, improve internal staff communications and design and implement improvements to staff experience and wellbeing based on the feedback received through, exit questionnaires and other relevant measures.

Work with line managers/parish priests and staff to develop an action plan to improve staff engagement across the Diocese of Portsmouth.

Provide expert change management advice ensuring effective consultation processes are followed in line with the relevant Change Management Policy, employment law and best practice.

Workforce Information

To be familiar with the computerised HR information system and input, retrieve and report information as required.

To oversee the procurement and subsequent management of data input to the Human Resources Information System plus management of system upgrades, service and support requirements as necessary.

To ensure the production of management reports including reports for formal committees of the trust. These may include absence and sickness reporting, provision of information for benefits and insurance renewals or any related management requirement.

To produce the monthly workforce metrics and HR KPI’s, interpret and analyse performance, identifying areas of concern, liaising with line managers/parish priests to implement action plans to improve performance and achieve targets.

Attend senior leader or department/parish meetings and ensure HR Performance is reviewed, working with line managers/parish priests across the full range of HR requirements (e.g. appraisal uptake, mandatory training attendance and attendance at work) to improve target areas identified. 

Professional HR Service -Policy Development

Facilitate coaching and development support for line managers/parish priests to improve their skills in managing staff.

Ensure that on-going review and development of employment policies is undertaken, including researching changes in legislation & case law, national and local HR initiatives and service improvements; consulting with line manager/parish priests and staff in the process as appropriate and ensuring dissemination of the policy within the organisation.

Employee Relations

To act as a specialist resource to line managers/parish priests providing advice on highly complex employee relations issues (e.g. disciplinary, grievance, sickness absence, performance management, appeals and harassment/bullying issues).

To coach and support line managers/parish priests on adopting good HR practice by offering effective HR advice through the interpretation of current employment & case law, best practice and Employment policies.

To work with the Chief Operating Officer to instruct the solicitors on matters requiring legal counsel including the management of Employment Tribunal cases and take the lead on preparing for hearings including supporting line managers/parish priests attending the hearings.

To foster and maintain effective relationships with line managers/parish priests through the use of highly developed and effective communication skills.

Employee Resourcing

To manage the Recruitment process to ensure the provision of a responsive, high quality recruitment service to the organisation.

To ensure the Department produces all contractual and related documentation for newly recruited staff, plus follow up documentation through to confirmation of employment and where appropriate termination of employment

To work with line managers/parish priests and the HR Administrator to identify areas of recruitment and retention difficulties (hotspots) and develop and implement targeted strategies for recruitment.

Employee Pay and Benefits

 

To provide information and support to all staff on employment, benefits, and welfare matters, including advice on compensation and benefit. This includes both directly employed staff and those of contracts protected by TUPE.

To actively participate with the monthly payroll preparation, data inputting and checking to final approval.

Liaise with Finance department payroll and Benefits Providers to ensure accurate application of pensions and benefits.

To process the outcomes of the annual salary reviews and disseminate information to staff.

Employee Learning and Development

To manage a programme of learning and development for staff as agreed with the Senior team and in consultation with parish staff.

This includes ensuring that all new starters attend an induction and that all requests for funding are processed in accordance with the agreed policy.

To develop and deliver, in conjunction with specialist support where applicable, training interventions to improve people management skills amongst line managers/parish priests and compliance with employment policies including facilitation of training days.

To devise and deliver targeted management briefing sessions and workshops on issues such as sickness absence management, harassment, equality and diversity, change management etc. as agreed with the Chief Operating officer.

To be responsible for all aspects of the development and training of HR Team.

Management of the HR Team

To performance manage the casework across the Diocese so that all cases are dealt with in line with the relevant employment policies and improve the quality and standard of investigations, disciplinary, grievance, harassment and bullying processes and management processes to produce an employee relations culture that is fair and felt fair by employees.

To be responsible for ensuring professional standards of HR practice are maintained and developed.

Budget

 

Manage the team budgeting process, liaising with other departments and producing a budget to agreed standards ready for Chief Operating officer and Trustee approval.

Responsible as budget holder for overall HR department budget, actual against budget reporting and participates in budget preparation process.

Terms of Employment

The Terms of Employment are attached at Appendix 1

The Person Specification is attached at Appendix 2

Appendix 1 - Diocese of Portsmouth Terms of Employment 

Information Management

· To accurately update and input data to relevant data systems.

· Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner and in accordance with Information Governance requirements.

· Inputting, monitoring and checking data, required for finite and ongoing projects within the teams.

· Working with all team members in the collection of information for reporting on relevant projects and cases.

· Running and collating reports including which may include statistical and performance management reports to senior management as required.

· Developing and maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the team and in accordance with Information Governance requirements.

 Complaints

· Ensure that any concerns or complaints about the team are recorded, and where immediate resolution is not possible are passed to the relevant party to respond/manage.

 Audit and review

· To participate in regular reviews as required.

 Staff Management

· To adhere to all staff management policies applicable to the Diocese of Portsmouth.

· To provide a supportive environment for staff and colleagues with appropriate levels of performance management in order to ensure objectives are achieved.

· Provide support and mentoring to members of the team encouraging continuous improvement.

· To be responsible for receiving annual appraisal and providing an annual appraisal for any staff you directly manage.

Organisational Vision, Mission, Aims, Culture and Behaviours

· You will be expected to contribute to the development of the culture of the Diocesan team. You will also be required to understand the organisation’s mission, aims and objectives and demonstrate the organisation’s values and behaviours throughout your work.

 Engagement with staff

· The Diocese of Portsmouth is committed to ensuring relevant and appropriate engagement with you to make sure the Diocese of Portsmouth develops in partnership with staff. Opportunities will be provided to hear your views and it is expected that you will engage with this process to make sure that there is active engagement with all our staff.

 Engagement with the public

· The Diocese of Portsmouth wants to make sure it listens to and acts on the view of its local communities and parishes. Where appropriate, you will be expected to follow the principles laid out by the organisation to ensure effective engagement with stakeholders at an early stage in any development project.

 Equality & diversity

· You have a personal responsibility for your own behaviour and for ensuring that you comply with the Equality Act 2010 by eliminating discrimination, advancing equality of opportunity and fostering good relations. This means you must help promote an inclusive environment by treating everyone with dignity and respect; by respecting and responding to the diverse needs of staff, service users and others and; appropriately challenging and/or reporting behaviour that may be considered to be offensive when directed against yourself or others.

 Improving working lives

· The Diocese of Portsmouth is currently working to develop an appropriate health and wellbeing programme. You are expected to participate and support this and other well-being initiatives designed to improve the overall working lives of staff.

 No smoking policy

· You and your visitors are not permitted to smoke on Diocese of Portsmouth premises. You should only smoke during recognised breaks throughout the day, and not at the front of the building. The Diocese of Portsmouth does not allow the smoking of electronic cigarettes in the offices. People will be supported to give up smoking if required.

Alcohol and substance misuse policy

· Diocese of Portsmouth expects all its employees to conduct themselves in a way that ensures that standards of service, image and the reputation of the Diocese are maintained. If you are under the influence of alcohol or drugs/other substances and are unfit to work, you may be subject to disciplinary action in accordance with the Diocese of Portsmouth’s Disciplinary Policy. The Diocese of Portsmouth will assist and support you and your manger if you have an alcohol, drug or substance related problem.

Health, safety & security

· You have a responsibility to follow the Diocese of Portsmouth’s health and safety policy and arrangements which ensure, as far as is reasonably practicable, the health, safety and welfare of staff. This applies to those members of staff that are directly employed by the Diocese of Portsmouth and for whom the Diocese of Portsmouth has legal responsibility.

Safeguarding children and vulnerable adults

· You have a responsibility to safeguard vulnerable adults and children and must be aware of, and comply with, the Diocese of Portsmouth policies for safeguarding adults and children. You should familiarise yourself with these policies and ensure that you access appropriate safeguarding training commensurate to your role.

Rehabilitation of Offenders Act 1974

· This post is subject to an exception order under the provisions of the Rehabilitation of Offenders Act 1974.  This stipulates that all previous convictions, including those that are ‘spent’ must be declared.  Previous convictions will not necessarily preclude an individual from employment within the Diocese of Portsmouth but you must declare this in writing at the appropriate stage during the recruitment process.

 Confidentiality

· The Diocese of Portsmouth requires that you maintain an appropriate standard of confidentiality in the course of your duties. Any disclosures of confidential information (including personal information kept on computer or other media) made unlawfully outside the proper course of duty may be treated as a serious disciplinary offence.

· Additionally, the Diocese of Portsmouth recognises that confidentiality is an obligation not just for all staff but also for third party contractors supplying services to the Diocese of Portsmouth.

 Data Protection Act 1998

· Under the provision of the Data Protection Act, the Diocese of Portsmouth determines that it is your responsibility to ensure that all data, whether computerised or manual, is kept secure at all times.  This includes data relating to clergy, specific casework and colleagues.  Data must not be disclosed to any unauthorised person and must be regarded as strictly confidential at all times

Information Security

· Whether you are permanent, temporary or contracted you are responsible for ensuring that you are aware of the legal and policy requirements of the Diocese of Portsmouth and for ensuring that you comply with these on a day to day basis.  You must abide by the information security policy and associated policies and procedures.

You should report any suspected breaches of this policy to your line manager.

 Sustainability

· The Diocese of Portsmouth is working towards reducing its impact on its environment. You will be expected to support this commitment, make your own contribution to sustainability and ensure that any processes or policies developed to support this approach are delivered.

Mandatory training

· You are required to complete all training specified by the Diocese of Portsmouth. Some of this mandatory training is a legal requirement for the Diocese of Portsmouth, and some is considered essential for the employees. All new staff need to complete their mandatory training in first six months, during their probationary period. Thereafter required training needs to be completed within the first three months of each financial year.

  Review of role

· This job description may change and develop over time, to reflect changing requirements of the Diocese of Portsmouth you will need a high degree of flexibility and resilience. You will have the opportunity to review your job description at your annual appraisal meeting, which aims to reflect on your performance and development over the previous year.

· You will agree, with your line manager, your personal development plan for the year in order to further develop your skills and knowledge required to carry out the responsibilities associated with this role.

 GDPR

· Under the terms of the General Data Protection Regulation (GDPR), the information you provide us with will be held in confidence and used for the purpose of Diocesan recruitment and no other purpose.

Appendix 2 - Person Specification

Head of People Management (Human Resources)

 

Supporting Evidence

In the supporting evidence of your application form, you must demonstrate your experiences by giving specific examples for the criteria within the person specification.

A –   Application Form

I –   Interview

T –   Test

C - Certificate

Criteria

Essential/Desirable/Assessment

Knowledge, Training and Experience

Qualification at degree level as a minimum standard professional qualification in their discipline e.g. CIPD (HR) - Essential A/C

 Masters level in relevant discipline - Desirable A/C

Recent, significant HR management experience, operational and policy development whether in the private, public or voluntary sectors - Essential A/I

Strong recent business acumen and a sound knowledge of good corporate governance, strategic planning, risk and performance management - Essential A/I

Extensive experience of holding senior individuals and teams to account - Essential A/I

Accustomed to being held to a high level of accountability - Essential A/I

Commercially and politically astute in particular area of expertise - Essential A/I

Track record of leading and supporting organisational change - Essential A/I

Experience of building effective and lasting working relationships with a range of internal and external stakeholders - Essential A/I

Good keyboard skills and good use of IT systems and software programmes such as O365 - Essential A/I

Effective team working Minute taking and effective meeting practice - Essential A/I

Communication Skills

Clear communicator with excellent writing, data entry and presentation skills - Essential A/I

Capable of constructing and delivering clear information / instructions - Essential A/I

Equality and Diversity

Understanding of and commitment to equality of opportunity and good working relationships - 

Essential A/I

 

Autonomy

Ability to work under pressure in a busy work environment and able to multi-task - Essential A/I

Able to work on own initiative, organising and prioritising own and others’ workloads to changing and often tight deadlines - Essential A/I

Display excellent organisational ability, integrity and judgment - Essential A/I

To be flexible and to exhibit initiative in resolving problems - Essential A/I

Other

Knowledge of and sympathy with the teachings of the Roman Catholic Church - Essential A/I

Are you ambitious, keen to create wonderful experiences for supporters and develop new ideas?

During your twelve months as Community and Events Fundraising Manager (maternity cover) at John Taylor Hospice you will join a small, ambitious team generating funds to make every moment matter for people at the end of their life. We are looking for someone who shares our values of excellent supporter care, pride in our fundraising profession and a determination to succeed.

Reporting to the Head of Fundraising, this role will be responsible for our flagship Sunset Walk event, developing a portfolio of new, exciting events and supporting community fundraising initiatives. This will require a significant amount of proactive work to generate new business, and imagination and creativity to deliver high quality events. The role is responsible for securing and delivering new audiences for events, and providing an excellent level of supporter care to existing supporters. The post-holder will plan and manage their activity to deliver agreed income targets for community campaigns and events.

Calm Mediation provides mediation and conflict resolution to the community dealing with disputes such as noise, anti-social behaviour and shared spaces.The Mediation Case Coordinator will be responsible for the management of mediation referrals, case information and oversee a team of volunteer mediators. You will be involved in the promotion of the service, maintaining referral channels, meeting referral targets, complying with relevant standards and running an efficient case management process. The post holder must have experience of working in a mediation setting and knowledge of mediation practice. 

Hours of work will involve occasional weekends and evenings for meeting, training and conferences, when Time Off In Lieu (TOIL) will be allowed.

Working as part of the TLG centre team in Manchester, the Classroom Teacher post provides a unique opportunity to support young people experiencing educational crisis.

TLG Manchester is a centre for alternative education provision delivering tailored social and educational interventions for young people. The Classroom Teacher will play an integral role in enabling young people to get their lives back on track, through delivering innovative programmes, and working with the Centre Manager to ensure that the education centre achieves success.

The role involves assistance with the planning and delivery of lessons, leading sessions as timetabled and providing one-to-one support as appropriate to bring excellence to the young people’s learning experience.  The individual will also act as a link between TLG’s students, their families and the church community.

We are looking to recruit an individual with a strong and vibrant Christian faith. TLG is committed to safeguarding and promoting the welfare of children and young people and expects all staff including volunteers to share this commitment.  The successful applicant will be required to undertake a DBS check.

The deadline for applications is 5pm, Sunday 31st May 2020. The dates for interviews are to be arranged.

David Shepherd Wildlife Foundation is a highly effective wildlife conservation charity funding key conservation projects across Africa and Asia. 

We are looking for a Supporter Care and Database Executive to join our team. 

Overview 

You will work with the Fundraising team to support a range of fundraising activities carried out by the David Shepherd Wildlife Foundation (DSWF). You will have responsibility for three key areas:

• Database: Update and maintain supporter records on the Raiser’s Edge database, perform data audits and cleansing, provide data reports for fundraising activities.

• Fundraising: Support all fundraising initiatives as part of the fundraising team

• Stewardship: Manage day to day interaction with supporters including thanking and answering queries.

The ideal candidate will have experience of working with CRM databases, including generating reports and exporting data, be fully computer literate, have excellent organisational and time-management skills and be able to work accurately and on your own initiative whilst managing multiple priorities and deadlines.   The successful candidate must also have a high attention to detail and the ability to work with high volumes of information and data. 

An understanding of the fundraising sector, particularly individual giving income streams (appeals, regular giving, community fundraising, adoptions etc.) is desirable. Above all, you must be enthusiastic, warm and good with people, with the ability to communicate effectively with supporters at all levels and to work well on your own and as part of a team. This is a great role for someone wishing to gain a great deal of experience across a variety of fundraising disciplines and initiatives.

Principle Accountabilities

1. To maintain and develop best practices and procedures in database management including compliance with GDPR, Fundraising Regulator requirements and Gift Aid 

2. Full management of the supporter database (Raisers Edge) including responsibility for technical management and maintenance, including managing the relationship with Blackbaud.

3. Manage the import and export of data from our donation and other web / fundraising systems.

4. Maintain the accuracy and integrity of data through routine data cleansing and hygiene tasks.

5. Prepare internal and external data to support national, regional and international campaigns, events and communications activity.

6. To communicate with supporters in a timely and professional manner 

7. To liaise with relevant departments to provide appropriate information and reports from the database for fundraising activities, communications and financial reconciliations

8. To be the first point of contact for enquiries to the fundraising team, dealing with day-to-day correspondence via letter, telephone and email efficiently and providing administrative support 

9. To work with the fundraising and communications team to plan and implement specific fundraising income initiatives as appropriate

10. With support from the Head of Fundraising to manage the Adoptions programme

11. With support from the Head of Fundraising to manage the Community Fundraising programme including all third party led events such as London Marathon and RideLondon

12. To collaborate with other staff members to analyse fundraising trends/results and provide related analysis

Person Specification Knowledge, Skills and Experience

Qualifications

Essential

• GCSE English and Maths or equivalent.

Desirable

• Degree educated.
• Holder of, or willingness to work towards, a Fundraising qualification. 

Skills, knowledge and experience 

Essential

• Working with a fundraising CRM system.
• Using Microsoft Office.
• General fundraising experience particularly in the areas of supporter stewardship and engagement.
• Good analytical and numerical skills.
• Ability to handle numerous projects simultaneously.
• Excellent organisational skills and attention to detail.
• Ability to work both independently and within a team environment.
• Excellent communication skills, written and verbal.
• Excellent time management skills and ability to work to clear deadlines.

Desirable

• Working with the Raiser’s Edge fundraising CRM system.
• Understanding of the fundraising sector.
• Understanding of individual fundraising (regular givers, appeals, community fundraising).

Remuneration and Hours

Hours:                                   

Monday to Friday, 9am to 5pm, with additional hours as required as necessary.

Reports to:                           

Head of Fundraising

Holiday: 

20 days per annum rising to 22 days after two years’ service. An extra one day per annum will be given thereafter to a maximum of 25 days per annum. Bank Holidays also provided, and an additional holiday entitlement will be given at the Foundation’s discretion around Christmas and New Year.

Location:

Surrey or London (Primary working location Surrey but due to current Covid-19 situation there is flexibility around working from home)

How to apply: Please apply online with your CV and covering letter (covering letter no more than 2 sides of A4 referencing the job description above)

We will begin interviewing immediately, so this position may be filled before the deadline closes. Please don’t wait before applying!

Recruiting 2 Mental Health Recovery Workers to join our Mental Health service in Haringey!

£22,360 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Look Ahead Provide 3 Recovery Houses, 24 hour/7 days a week, for those with mental health issues living in Barnet, Enfield and Haringey (BEH). The service offers various interventions and treatments within the acute care pathway, working with clinical teams in BEH to maintain and improve quality of life. The service is based on customers' needs and will only provide short-term accommodation of up to 14 days to those who do not require inpatient admissions.

Job Overview:

You will understand the concept of Recovery and apply those principles to develop an environment and service that enhances recovery, you will also:

- Put the service-user at the centre of their support and promote optimism and hope for their increased independence
- Provide intensive support (both practical and emotional) to people undergoing a period of mental health related crisis
- Act as a positive influence on service-users encouraging responsible behaviour and self reliance to people residing in the Service
- Support people in a way that maximises their self-sufficiency and enables them to live independently upon discharge from the service

Key Responsibilities:

- To ensure recovery focused support plans are created, reviewed, evaluated and amended in accordance with changing needs, presenting risks and individual preferences in order to promote recovery
- Undertake keyworking responsibilities for a caseload assigned by the Team Leader/Manager
- To be flexible and responsive to the needs of service-users as directed by their personal support plan
- To provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, family members and statutory agencies. To work with service-users on a one to one basis to achieve positive outcomes within the given service timeframe
- Ensuring ongoing assessment and management of risks within an attitude of 'positive risk taking'
- Develop and maintain links with key agencies and service providers in the local community
- Demonstrate a commitment to the empowerment of service-users and a strong interest in co-production and promoting people's rights
- Use person centred tools to support recovery and development of service-users
- Communicate effectively with people who are in mental distress, including any who may be acutely unwell
- Support service-users to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure service-users enjoy a high quality of accommodation
- Undertake all administrative work and keep accurate and comprehensive service-user records to professional standards
- To engage in learning and development activity to increase knowledge and skills
- To advocate assertively to statutory and voluntary agencies to ensure that service-users needs are met and link with organisations to provide a range of engagement opportunities for service-users in the community
- To maintain good relationships with all involved professionals and agencies
- To maintain good liaison with the service-users' immediate community and family
- Work collaboratively with the Resettlement Worker to plan for move-on and discharge from the point of the support commencing
- To attend and participate in weekly staff meetings, meetings with other professionals and in supervision and training as required
- To work with the staff team to achieve the aims and the objectives of the service
- To stay up to date with regard to development and research in the mental health field, housing support and in welfare benefits
- To treat all information - both verbal and written-in accordance with Look Ahead's policy on confidentiality
- To exercise responsibilities under the current Health & Safety legislation and Equal Opportunities Policy as laid down or amended by Look Ahead Housing Association
- To act at all times in accordance with the aims, philosophy and practice of the project
- To undertake any other duties consistent with the basic objectives and duties of this post
- The ability to be self servicing in the terms of computer/word processing is a requirement of this post

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude

For more information or to apply please visit our website.

Independent Living Registered Manager

(Housing with Care for Older People - Responsible for the delivery of regulated care services & housing management)

Do you want to work for a multi-award-winning organisation offering high quality housing with care services to older people? We're proud to be the UK's leading charity providing health and social care to the Jewish community. We believe that variety is the spice of life. Nowhere is this truer than at Jewish Care. While our customers may all be of a similar religious tradition, our staff come from different backgrounds and cultures, practice different faiths, and offer perspectives on life that are as individual as they are.

What you'll be doing

We are pleased to offer a rare opportunity for an outstanding candidate to join our Regulated Services Team as the Independent Living Registered Manager for our newly opened housing with care community in Hendon, North West London. The service comprises 32 units of market rent and affordable housing apartments for older people. You will manage a team of care and support staff delivering regulated services, as well as an Administrator, Housing Officer and Activity Co-ordinator. Delivering high quality housing with care services to older members of the Jewish Community, you will be joining an established committed team who are passionate about the high quality care and support they deliver.

What you'll need

We are seeking an exceptional Registered Manager with a proven track record of managing CQC registered care services. Substantial experience of managing housing with care for older people is also essential. You will have a passion for improving the lives for our customers, shaping services that help maintain their independence and keep them connected to the Jewish community. You will possess excellent leadership, management and communication skills and you will also be resilient, able to work under pressure and thrive on the day to day challenges of managing a diverse team.

Applicants should hold recognised qualifications in Health & Social Care and Leadership & Management to apply for this role.

What we can offer you

We believe in treating our employees fairly and rewarding hard work. On top of your salary, you'll receive a great benefits package including: 4% employer contribution pension with free life assurance; childcare vouchers; free DBS shared update; generous mileage allowance for work...the list goes on! It's easy to see why our staff are so passionate about Jewish Care - once people start working for us, they tend to stick around!

This is your chance to make a real difference by delivering outstanding care and housing services to older members of the Jewish Community. If this sounds like your perfect career, Jewish Care want to hear from you - apply today and start the job you've always wished for!

Jewish Care offers excellent benefits and training to all staff. Benefits include, free meals, 20 day's annual leave plus Jewish holidays, Jewish Care Pension scheme, various discounts, Loans and mileage reimbursement, ride to work scheme, eye tests, employee referral bonus and more.

Jewish Care is a leading community organisation. We are the largest health and social care charity for the Jewish community in the UK, caring for nearly 7,000 people every week. Approximately 1500 staff from multi-cultural backgrounds together with 3,000 volunteers help us to provides a wide range of services to help meet the community's physical, social and emotional needs, both directly and in partnership with other organisations. We care for & support many people including; older people with dementia, disabilities, mental health needs, Holocaust survivors and many more.

We aim to make a positive impact on the lives of Jewish people by creating excellent social care that enhances well-being and inspires them to stay connected to their community. The organisation is committed to finding innovative solutions tailored to the people who use our services. We are a proud to be multi award winning organisation. Prestigious awards and accolades we have received include; The Skills for Care Best Employer for over 250 people, and The Investors in People Gold standard

The closing date for applications for this role is 27 th March 2020 and shortlisted candidates must be available for interview on 3 rd April 2020.

Benefits

Jewish Care offers excellent benefits and training to all staff. Benefits include, free meals, 20 day's annual leave, Jewish Care Pension scheme, various discounts, Loans and mileage reimbursement, ride to work scheme, eye tests, employee referral bonus and more.

About

Jewish Care is a leading communal organisation. We are the largest health and social care charity for the Jewish community in the UK, caring for nearly 7,000 people every week. Approximately 1500 staff from multi-cultural backgrounds together with 3,000 volunteers help to maintain their service. I