Administration Volunteer Roles in Edinburgh, Scotland
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are specifically seeking trustees with experience in the following areas:
- Income Generation
- Governance
- Finance
- Marketing and PR
A LITTLE ABOUT PANS PANDAS UK
PANS and PANDAS are complex neuro-psychiatric conditions which are frequently misunderstood and misdiagnosed. PANS PANDAS UK are the only charity in the UK working to improve outcomes and ensure brighter futures for people affected by PANS and PANDAS.
We provide support and information to families and work tirelessly to inform medical practice by raising awareness at government levels, engaging with medical Royal Colleges and the NHS. In addition to this we work closely with health, social work and educational professionals as well as our European and International peer organisations.
We are a small group of trustees who are located around the UK. We work from home and have a warm, supportive, and positive culture. If you would like to join our friendly team, please download our Trustee Job Description.
Please submit your CV and a covering letter outlining your suitability for the role of trustee.
Please focus on the professional skills you can bring to the role, and your motivation for being considered for a trustee position with this unique charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about supporting volunteers in a small charity? Our Volunteer Coordinators will recruit, support & develop a team of volunteers, to enhance our work supporting people affected by a rare condition
What will you be doing?
We are looking for 2 volunteer coordinators to join the coordinators team who will volunteer to support our volunteers in various roles. The volunteer coordinators will
- Help to assess organisational and programme needs to determine number and range of volunteers needed for particular projects
- Help to recruit, and assure the adequate training of suitable, reliable volunteers
- Co-ordinate the volunteer rota to ensure that there is always someone available to support all our services
- Help to create and distribute information regarding volunteer policies and procedures
- Monitors volunteers during their appointments to retain or replace candidates
- Meet with volunteers to assess their progress and satisfaction, as well as to conduct performance evaluations or skills audits
- Help to induct new volunteers
- Maintain regular communication among volunteers and between an organisation and its volunteers, in order to share news, progress, and available positions
- Maintains a database of volunteers and projects and track metrics
- Help to promote the charity and its volunteer accomplishments
- Set up and arrange any relevant training required for volunteers
What are we looking for?
The Volunteer Co-ordinators role requires proactive and detail orientated individuals with an organised approach and an interest in supporting small charities. They will have good communication skills. The Volunteer Co-ordinators are responsible for the volunteer aspects of Burning Nights CRPS Support to ensure the smooth running of the charity’s services and ensuring that the volunteers are used optimally.
Our Volunteer Co-ordinators are also responsible for ensuring that suitable volunteers have DBS checks where needed and they are adequately trained to do their role working with our Charity Administrator.
Essential
- Experience in volunteering and recruitment
- Managing and supporting volunteers
- Time manage effectively
- Supporting and advising others on policies and procedures
- Ability to motivate and encourage
- Working knowledge of databases
- Excellent communication and interpersonal skills
- Excellent organisation and team building skills
Desirable
- Facilitation and/or training skills
- Personal experience of volunteering
What difference will you make?
You most likely will not have heard of Complex Regional Pain Syndrome (CRPS), and you wouldn’t be alone in this! But we see and know first hand the impact it has on those living with it and on those caring for someone with the condition. We know the huge challenges they face even with simply getting a correct diagnosis, let alone the appropriate treatment and relevant support.
You will join the charity during a critical and challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims.
What's in it for the volunteer?
This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills.
You could gain experience in the charity sector, a broader C.V, or a sense of accomplishment from using your skills to help people affected by a very painful condition.
You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or the condition. You would have a key role in developing a volunteering team. This is a fantastic opportunity for you to make a real difference to a rare condition.
A few more details
If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing.
This role is done remotely using Zoom and email. You would be working closely with the volunteers and trustees. However we would have regular updates and remote meetings with the Chair and/or Trustees.
We have an induction process to help successful applicant to understand how our Charity operates.
To bring together the Complex Regional Pain Syndrome (CRPS) community to ensure people whose lives have been touched by this condition are not alone.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Volunteering opportunity: The National Youth Brass Band of Great Britain is seeking new Trustees
Join us as a Trustee at The National Youth Brass Band of Great Britain! As a registered charity, we’re seeking dedicated individuals to guide us in fulfilling our mission with integrity and passion.
Responsibilities include shaping strategic direction, safeguarding the organisation’s values, ensuring financial stability, and actively contributing to board decisions. Trustees play a key role in promoting openness, honesty, and leadership.
We’re looking for committed individuals with a love for brass banding and youth music, and expertise in areas like arts management, funding development, audience development, marketing and communication.
If you’re ready to make a meaningful impact, join us on this exciting journey! We are seeking applications from a broad range of backgrounds and ages. Don't be put off if this is would be your first charity trusteeship - to develop greater youth voice, applications from under 25s are also welcome.
We exist to give the brightest young brass and percussion musicians the opportunity to develop their musicianship, play together and inspire others.
We are excited to invite passionate and dedicated individuals to join us as Trustees and contribute to the establishment and development of our charity organisation. Our mission is to inspire humanity through education for change and growth, focusing on adulthood. If you are enthusiastic about shaping the future and making a meaningful impact, we want you on our team!
About believe-IN
At believe-IN, we are committed to being facilitators of change for individuals and organisations in transitions. Our mission is to provide lifelong educational services that empower adults to manage life changes effectively, fostering growth and preventing mental health declines. Grounded in humanistic principles, our values of Knowledge, Education, Leadership, Integrity, and Courage guide us in creating exceptional life outcomes for all.
We operate with a one-stop-shop concept, offering a variety of educational and training programs, activities, and initiatives to help individuals develop essential life skills, enhance personal development, and improve overall well-being during critical life changes.
Our Social Impact
Inspired by lifespan developmental psychology and human rights principles, believe-IN strives to create a brighter, more empowered future. We believe in providing a holistic and inclusive platform accessible to all, fostering a more harmonious and equitable society for everyone.
The Trustee Role
As a Trustee, you will be a key decision-maker, responsible for supporting the organisation's direction, values, and governance structure. Your dedication and leadership will be essential in shaping believe-IN's future. We are specifically seeking individuals for the following roles:
1) Treasurer:
2) Fundraising Professional
3) Community Development Professional
4) Secretary
We are looking for individuals who bring energy, enthusiasm, and commitment to the role, broadening the diversity of thinking on our board.
Application Notes
Applications can be made by sending a conventional CV (2-page max) and a covering letter (2-page max) outlining your interest and suitability for the role.
Join us in creating a world where everyone believes in themselves and can make the life they wish and deserve happen!
Application Notes
Applications can be made by sending a conventional CV (2-page max) and a covering letter (2-page max) outlining your interest and suitability for the role.
The closing date for applications is 17th of May 2024.
Join us in creating a world where everyone believes in themselves and can make the life they wish and deserve happen!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join Us in Shaping the Future: Bring your passion for eye care and diverse expertise to make a meaningful impact in the lives of those in need. Become a Trustee of Vision Care for Homeless People!
- Are you passionate about ensuring everyone has access to essential eye care services, regardless of their circumstances?
- Are you eager to make a meaningful impact in the lives of those experiencing homelessness?
- If so, we invite you to consider becoming a Trustee at VCHP, where we're dedicated to providing vital eye care to those in need.
About Us
At VCHP, we believe that everyone deserves the right to clear vision and eye health. Since 2003, we've been on a mission to provide comprehensive eye care services to individuals experiencing homelessness across the UK. From eye exams to prescription glasses, we're committed to ensuring that no one is left behind when it comes to their vision. Now, as we look to the future, we're seeking dynamic individuals to join our board and help guide our strategic direction.
What We’re Looking For
We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board. Do you know how to positively challenge the status quo? At VCHP, we're on a mission to provide essential support to those experiencing homelessness, and as we move forward, we recognise the importance of having a diverse and skilled board to guide our efforts effectively. We're currently seeking individuals who can bring specific expertise to address the existing skills gaps on our board. We're particularly interested in candidates who possess one or more of the following skills and experiences:
- Board Experience: To provide strategic leadership and governance oversight.
- Digital Skills: To navigate the digital landscape and leverage technology for organisational growth.
- Cybersecurity: To ensure the security and integrity of our digital infrastructure.
- Lived experience of homelessness or experience as a service user: To offer firsthand insights into the needs and challenges of our service users.
- Charity Law and Compliance: To ensure that we operate in accordance with legal and regulatory requirements.
- Policy Development: To develop robust policies that align with our mission and support our organizational objectives.
By adding individuals with these specific skills to our board, we aim to enhance our capacity to fulfil our mission and serve our community more effectively. For the full role description, which outlines essential skills and responsibilities, please contact us.
Why Join Us
- Make an Impact: As a Trustee, you'll have the opportunity to make a tangible difference in the lives of those we serve and contribute to positive change in our community.
- Professional Development: Joining our board offers valuable opportunities for personal and professional growth, including leadership development, networking, and learning from experienced colleagues.
- Be Part of Something Meaningful: Join a dedicated team of like-minded individuals who are committed to making a difference and creating a brighter future for VCHP and those we support.
How to Apply
If you're ready to embark on this rewarding journey and help shape the future of VCHP, we'd love to hear from you!
To apply, kindly detail your alignment with the desired skills and experiences and articulate your motivation for seeking the role of trustee at VCHP within a concise response of no more than 2 pages. Please accompany this with your CV, if you have one.
If you want to learn more or have questions before applying, please contact Anna, who will be happy to assist you. Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload or require any adaptations for your initial engagement with us, please contact Anna who will be happy to advise on this.
Closing date for applications: 31st May 2024, with the possibility of interviews conducted on a rolling basis.
Interview dates: July 2024. While this role can be carried out remotely, please note that there will be one annual face-to-face meeting.
To apply, kindly detail your alignment with the desired skills and experiences and articulate your motivation for seeking the role of trustee at VCHP within a concise response of no more than 2 pages. Please accompany this with your CV, if you have one.
Closing date for applications: 31st May 2024, with the possibility of interviews conducted on a rolling basis.
Interview dates: July 2024. While this role can be carried out remotely, please note that there will be one annual face-to-face meeting.
The client requests no contact from agencies or media sales.
Cycle Sisters is an award-winning charity which inspires and enables Muslim women and girls to change their lives through cycling. We're looking for a Business Development Trustee who can provide leadership to Cycle Sisters on growing a charity/third sector organisation. This individual will play an entrepreurial role, supporting the CEO in scoping out new opportunities and enabling Cycle Sisters to generate income from diverse sources.
Key responsibilities:
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Provide leadership and new ideas on areas of business development for Cycle Sisters such as:
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corporate sponsorship and partnerships
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service delivery and earned income
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membership scheme
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high net-worth donors
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public sector commissioning
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digital fundraising
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Work with the CEO to identify new opportunities and develop strategies and action plans for identified areas of income generation. Provide ongoing support to the CEO for the development of these income streams.
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Support the CEO to develop the “business case‟ and pitch for companies, businesses and other bodies to partner with and fund Cycle Sisters
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Network on behalf of Cycle Sisters and develop contacts with businesses, companies and other relevant bodies to assist with income generation
Trustee statutory duties:
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To ensure the organisation complies with its governing document
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To ensure that the organisation pursues its objectives as defined in its governing document.
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To ensure the organisation applies its resources exclusively in pursuance of its objectives - the charity must not spend money on activities which are not included in its own objectives, no matter how 'charitable' and 'worthwhile' those activities are.
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To contribute actively to the Board of Trustees' role in giving firm strategic direction to the organisation, setting overall policy, defining goals and setting targets and evaluating performance against agreed targets.
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To safeguard the good name and values of the organisation.
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To ensure the effective and efficient administration of the organisation.
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To ensure the financial stability of the organisation.
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To protect and manage the property of the organisation and to ensure the proper investment of the organisation's funds.
Person specification:
Specific to the role:
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Experience at a senior level in any of the following areas: corporate social responsibility, corporate partnerships and sponsorship, business development, earned income, enterprise, high net-worth donors, bid development, membership schemes, digital fundraising
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High level knowledge and contacts within the corporate sector
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Awareness of market trends and competitors
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Excellent networking, influencing and communication skills
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Understanding of Islamic values and ethics, and Muslim communities’ sensitivities which could impact potential partnerships and funding
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Understanding of the challenges facing small to medium UK charities in generating sustainable income
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Ability and commitment to contribute approximately 4-6 hours per month for this role (in addition to board meetings)
General Trustee role::
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Commitment to and understanding of Cycle Sisters’ aims and values
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Independent judgement, strategic vision and ability to challenge constructively as well as working collaboratively as part of a team
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Knowledge of voluntary sector and charity governance
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Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
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Availability to attend online board meetings 3-4 times per year
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Ability to work effectively as a member of a team with excellent communication skills
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Ability to organise time and work to deadlines.
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Commitment to equality, diversity and inclusion
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Understanding of UK Muslim communities including key organisations, institutions and individuals (desirable)
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Knowledge of the main developments and initiatives within the UK’s cycling scene (desirable)
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Lived experience of barriers to cycling experienced by Muslim women and a passion for cycling, active travel or sport in general (desirable)
The client requests no contact from agencies or media sales.
About EduSpots
EduSpots is a UK and Ghanaian registered organisation which connects, trains, and equips local volunteers to drive sustainable community-led change through education centres named ‘Spots’. Together, we are creating a movement of community-based educators. Since 2016, through working with over 300 local volunteers, we have supported nearly 50 communities in creating community-led education spaces (libraries) named ‘Spots’, with an aim to move them towards our ‘Dream Spot Model’.
We won the Tes International Award in 2018, the Big Give Supporters’ Choice Award in 2022 and were selected as a finalist for the Their World Innovation Prize in 2023.
Internship opportunity
We are looking for highly independent and self-motivated interns who are keen to gain practical skills and understanding relating to education and international development, and provide wide-ranging support to our team in Ghana and the UK, to enable us to increase our impact in a period of growth.
The internship will be remote for 3 months starting as soon as possible, with the opportunity of extending this period. The time is 8 hours / week but this can be spread out throughout the week. Due to limited organisational time, we need interns to be committed to the work, supoprting as needs emerge, and able to work independently. We will consider interns in any geographical location.
You will gain huge insight into education and international development through learning and being inspired on a daily basis on WhatsApp by our active network of 250 volunteers in rural Ghana who are the main focus of our work and our reason for existence.
Key areas of delivery
We have three areas of internship offer currently:
1. Communciations Intern - working with our Head of Communications on a wide range of communications tasks. You should have strong writing and research skills, alongside beginner design and content creation abilities.
2. Programmes Team Intern - working with our Education & Research Manager to support tasks across the programmes team. This is likely to include design work (using basic Canva), alongside wider proof-reading and research/evaluation work, based on emerging needs.
3. Leadership Team Intern - working with our regional coordinator team and Head of Operations to support the leadership development of our local Catalysts - tasks are likely to involve design work, marking their monthly challenges, and offering administrative and proof reading support where needed.
For all three roles, candidates should be highly felxible and be ready to develop basic Canva design skills if you don't have these skills already. You would join all team meetings and our in-house professional development programme.
Personal specification
We are looking for interns with the following:
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Strong communication skills - e.g. written and verbal in English
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Strong IT skills - e.g. ability to use Microsoft Office, Google Drive, social media etc.
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An ability to work highly independently with minimal support, with the proactivity to reach out to team members when necessary
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A genuine interest in learning about education and international development
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A team player, willing to listen to others and respond to feedback quickly.
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An ability to use Canva design software is desirable, or else a willingness to learn.
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A genuine passion for making a tangible impact on educational opportunity through this role.
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You will likely have a degree in an area relating to education and/or international development.
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A desire to be part of a supportive and passioante education community, with a specifc interest in community-led change.
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Be willing to communicate via WhatsApp and use Google drive
Please send a cover letter and updated CV as soon as possible, explaining your key areas of interest and motivation for applying for this role
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bipolar UK was originally formed in the 1980s as a local support system for the community by the community. Our first meeting was held in 1983 and since that day Bipolar UK has supported people living with the condition and their loved ones. Our aim is to enable everyone affected by bipolar to live well.
Each year we support thousands of individuals through our range of peer support services, which include:
- Peer Support Groups (in-person and online)
- A call-back Peer Support Line
- Our eCommunity
In the years ahead, providing peer support services will remain central to everything we do. This vital work is only possible because of volunteers such as yourself.
How volunteers support us
We couldn’t exist without the amazing support of our dedicated team of volunteers. They help us by giving us key insights from our community. They also provide hands-on support so we can run a significant network of peer support groups and a one-to-one peer support line via telephone and email.
Thanks to the incredible collaboration between our staff team and our volunteers we currently empower approximately 1,000 people a month to stay well, and we have the ambition to reach thousands more.
Our commitment to volunteers:
We want you to get the most out of volunteering with us and we take our responsibility towards you very seriously.
To support you, we will:
- Provide clear descriptions for our volunteering roles
- Treat volunteers fairly and in accordance with the Bipolar UK Equal Opportunities policy
- Ensure volunteers’ information is kept securely and in accordance with Bipolar UK Privacy policy, the Data Protection Act 2018 and GDPR
- Keep volunteers informed of relevant changes, including to policies and staff
- Provide appropriate training and support to encourage and develop volunteers in every role
- Work collaboratively with all our volunteers to improve the services we deliver, identifying training needs and providing additional learning
- Ensure our volunteering practices are compliant with current and relevant legislation
- Reimburse agreed out of pocket expenses in line with Bipolar UK’s policy and guidance
- Celebrate and recognise all our volunteers’ successes and ongoing contributions to the charity
- Support aspirations to upskill with relevant training and development
Training and development
All volunteers are given an induction and training relevant to their role before they begin volunteering so they can feel confident to carry out their tasks. Training is an ongoing commitment for both Bipolar UK staff and volunteers. Training sessions are usually held by the Bipolar UK team, although external training will be given whenever relevant and appropriate.
Who can volunteer?
As part of the volunteer recruitment process, we ask you to complete an application form. We will then invite you for an informal phone interview and ask you to provide two referees.
Roles within Bipolar UK are subject to an enhanced DBS check. The information gathered throughout this process helps us to make an informed decision about whether the volunteering role is right for you, as well as following our safeguarding procedures.
Skills and experience
We look for people who:
- Communicate well
- Enjoy teamwork
- Are able to adapt and willing to learn
- Are reliable, punctual and good at time management
- See situations with objectivity and compassion
- All our volunteers must be 18 or older.
Bipolar UK will make sure that people are judged on their ability and potential, not on their background and situation. We will seek to treat people fairly, regardless of visible and non-visible differences such as mental health, health, gender, race, nationality, ethnic or national origin, religious beliefs or practices, political beliefs, sexual orientation, gender reassignment, disability, age, family/marital status, social background, pregnancy or potential pregnancy, caring responsibilities, spent criminal convictions or trade union affiliation.
We appreciate that these differences will contribute to diverse experiences of life, attitudes, values, and ways of thinking and communicating - and that these different perspectives can make a valuable contribution to our work.
What we ask of volunteers:
We ask that all volunteers commit to a minimum of two to four hours a week for our phone/email service or up to 4 hours per month for our support groups, for at least six months wherever possible.
We expect all volunteers to attend regular training as part of role development and progression, and to abide by our policies and guidelines. A commitment to our mission and values is imperative, along with a desire to make a difference to those affected by bipolar. All volunteers represent the charity and must always remain professional when interacting with the public and external services.
Volunteers should:
- Have personal experience of bipolar if the role requires it
- Display empathy and understanding of the needs of others
- Understand and remain conscious of their own needs, including managing their own wellbeing
- Communicate effectively with the team
- Be always respectful of others, in line with Bipolar UK policies
- Have basic IT skills and computer literacy
Our volunteering roles:
- Support Group Co-facilitator (online)
- Support Group Co-facilitator (in-person)
- Support Group Administrator
- Peer Support Line Volunteer
- Media Ambassador
- Fundraising Assistant
- Events Assistant
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Been There is looking for an enthusiastic and experienced individual to join a small, supportive and dynamic team as a Trustee and Secretary of the board.
What will you be doing?
Main Responsibilities:
● To liaise with the chair and chief executive to plan, arrange and produce agendas and supporting papers for trustee meetings and for drafting the subsequent minutes
● To act as charity secretary and ensure that charity law, and regulatory requirements of reporting and public accountability are complied with
● Ensure that all meetings comply with the requirements of the governing document
● Arranging and administrating trustee meetings and any sub-committees in line with legal, and other regulatory requirements, and in accordance with the governing document
● Advise and guide the board on any legal and regulatory implications of the charity’s strategic plan
● Acting as the custodian of the governing document, in liaison with the trustees, reviewing its appropriateness and monitoring that the charity’s activities reflect the objects set out in the governing document. Also, to act as the holder of statutory registers and books, and other legal and important documents such as insurance policies
● Supporting the trustees in fulfilling their duties and responsibilities, organising trustee induction and ongoing training
● Ensuring that trustee decisions are implemented in accordance with the charity’s governing document or other internal operational procedures
● Ensuring the charity’s stationery, including electronic communications (emails, websites etc), orders, invoices, cheques and other relevant documents include all the details required under company law and, if applicable, charity law and/or VAT law
● Plan and prepare the committee meetings and AGM with others as appropriate (planning dates, booking rooms, sending out minutes and other papers
● Minute committee meetings or ensure another minute taker is available
● Accurately record decisions and actions in the minutes and report to the next committee meeting on the progress of actions and the result of decisions
What are we looking for?
Person Specification:
Individuals are sought who have a strong empathy with any body image issues and related mental health concerns. Experience, skills and expertise in charity law, an interest in the well-being of people combined with an in-depth understanding of our work and ambitions are particularly sought.
Knowledge, skills and understanding:
- Record keeping, information retrieval and dissemination of Management Committee data/documentation to the trustees and relevant parties
- Writing agendas and concise minutes
- Knowledge of Charity law and the voluntary sector
- Commitment to the organisation and a willingness to devote the necessary time and effort
- Preparedness to make recommendations to the board and a willingness to speak their mind with diplomacy
- An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
- An ability to work effectively as a member of a team
- Excellent communication and interpersonal skills
- Commitment to promoting equality and diversity.
- Ability to organize time and work to deadlines.
See attachment for further details.
If this position isn't right for you then please take a look at our profile as we have a number of positions we are recruiting for :)
We are an app-based charity that connects people over 18 with a vetted and trained Mentor (who has also 'been there') to help with body image issues.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Vision Action is a unique organisation, that works in low- and middle-income countries, supporting national governments to deliver and strengthen their eye health strategies. We work in partnership with local governments, civil society organisations, international and national NGOs, and the private sector. Our ambition is to increase equitable access to eye care services and glasses, and accelerate achievement of the UN Sustainable Development Goal.
The role of the Board is to oversee the overall direction and activities of the charity, including its policies and procedures, to ensure that they are consistently in accordance with the charitable purposes defined in the objects clause in its Constitution. The Board sets and monitors the strategic direction of the charity, although the implementation of strategy is achieved through the executive team. The Board must always act in the best interests of Vision Action, taking decisions as a group and not as individuals.
1. Terms of service
For Vision Action the Trustees are Members who have been elected to serve on the Board. Vision Action’s constitution allows for up to 12 Trustees, who can serve a maximum of three consecutive terms of three years. Vision Action is a company limited by guarantee and the Trustees are its legal directors. The Trustee role is voluntary but out of pocket expenses are paid.
Trustees are appointed by the Vision Action Board of Trustees annually at the Board meeting following the Annual General Meeting. The time commitment in being a trustee involves attendance at four Board meetings per year, one of which will be an all-day strategy session. Otherwise, Board meetings are usually half a day in the afternoon of a weekday with at least half the meetings online. Papers are circulated for reading in advance.
In addition to this, it is expected that trustees attend the AGM held on a weekend and occasional Members’ Forums or other Vision Action events, which are usually arranged on the same day as a Board meeting in the evening. There may be other ad hoc meetings or online events to discuss specific topics. Trustees will be expected to commit time to receive a proper induction.
2. Main tasks
Charity Trustees have and must accept ultimate responsibility for directing the affairs of the charity and ensuring it is solvent, well-run and delivering the charitable outcomes for the benefit of the public for which it has been set up. Each Trustee will be expected to join one of the three sub-committees (Fundraising and Investment; Programmes; Finance, Administration and Remuneration). The Committees meet (in person or remotely) at least four times per year, usually timed with or in advance of the board meetings.
3. General Responsibilities
- Ensure that Vision Action complies with its governing document (i.e. its Constitution and Byelaws), charity law, and any other relevant legislation or regulations.
- Ensure that Vision Action pursues its objects as defined in its governing document.
- Ensure Vision Action applies its resources exclusively in pursuance of its objects, i.e. it must not spend money on activities which are not included in the objects, however worthwhile they may be.
- Contribute actively to the Board’s role in the formulation and review of strategy, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets.
- Safeguard the good name and values of Vision Action and maintain good relations with its members.
- Ensure that all policies are implemented, monitored and reports are acted upon, (including the policies on Harassment and Misconduct, Safeguarding, Recruitment of ex-offenders, Child Protection and Anti- Bribery).
- Strive for Vision Action to reflect the full diversity of society in all its activities.
- Ensure the financial stability of Vision Action.
- Protect and manage the property of Vision Action and ensure the proper investment of its funds.
- Appoint and support the Chief Executive Officer and monitor his/her performance.
In addition to the above statutory responsibilities, each Trustee should attend Board meetings and use any specific skills, knowledge or experience they have to help the Board reach sound decisions. This may involve leading discussions, focusing on key issues, providing advice and guidance on new initiatives, evaluation or other issues in which the Trustee has special expertise; and then always upholding the decisions taken by Board. Trustees are also expected to support Vision Action’s fundraising initiatives.
4. Additional Specific Responsibilities
In addition to the above, we are looking for a Trustee who can be the Chair designate and assume the role of Chair in November 2024.
Vision Action is looking for a Trustee who will be able to support us in 3 key areas:
1) Provide advice and experience at the level of Chair so that they can provide leadership to the Board of Trustees as well as the CEO
2) Act as the Chair designate until they assume the role of Chair of the Board of Trustees in November 2024.
3) Provide insight, knowledge and connections to help us build our reputation and position as a worthy international charity in the eye health sector in the UK and Internationally so that Vision Action can grow its relationship with individuals, bodies and corporates in the sector.
Person Specification
Each Trustee must have:
- A commitment to the mission and value base of Vision Action.
- A commitment to the key policies of Vision Action – on Harassment and Misconduct, Safeguarding, Whistle-blowing, Recruitment of ex-offenders, Child Protection and Anti-Bribery.
- A willingness to devote the necessary time and effort.
- Integrity.
- Strategic vision.
- Good, independent judgement.
- An ability to think creatively.
- A willingness to speak his/her mind.
- An understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship (training/information will be offered in this area).
- An ability to contribute effectively to the workings of the Vision Action Board and any sub-committees or working groups.
In addition to the above, this specific appointment is looking ideally for Trustees who have:
- Previous experience of leading and Chairing at the senior level in an organisation;
- Previous experience of governing and managing at the Board level;
- Previous Board level experience in the charity sector;
- Willingness to undertake obligatory tasks with the Charity Commission on behalf of the organisation;
- Willingness to stay updated on changes to governance issues and policies that might impact Vision Action;
- A willingness to engage in activities in the vision sector as it relates to the work of Vision Action, including fundraising.
We encourage applicants from diverse backgrounds as well as those who may have a connection to the vision sector either through personal or professional experience and those who might come from one of the countries that Vision Action is currently active in – Zambia, Ghana, Sierre Leone, and Ethiopia.
The client requests no contact from agencies or media sales.
We are hiring! Trustee vacancy
- Time Commitment: typically, 4 hours per month, for a term of 3 years (initial 12-month period)
- Location: Board meetings are held 4 times per year, and we work to find times that are accessible for Board members, which could include evenings and weekends. We meet twice a year in person in Oxford, and twice a year via Teams
- Renumeration: this is a voluntary role and reasonable travel expenses will be reimbursed
About Us
An independent charity, The Centre for Sustainable Healthcare (CSH) has been leading efforts to incorporate the values of environmental sustainability into the health sector since its establishment in 2008. Our work is underpinned by CSH’s Principles of Sustainable Clinical Practice: prevention; patient empowerment; lean care systems; low carbon alternatives.
CSH has a particular focus on:
- engaging those on the front line of patient care and promoting the concept of ‘sustainable clinical practice’
- enabling the use of the natural environment at NHS settings to be used as ‘nature-based solutions’ in healthcare.
As a trustee of our charity, you will have the opportunity to make a meaningful difference in shaping our organisation's future direction. The Board culture is friendly and lively, with an openness to creative ideas and input. There is a focus on core mission and values to inform decision making processes. The meetings will be focused, effective and inspiring, and led in line with CSH’s overarching aim to transform healthcare for a sustainable future. The Board values diversity and welcomes applicants from a range of backgrounds.
About You
We particularly welcome new trustees who could bring skills and experience in financial management or legal and IP transfer. Though please do not be put off from applying if you do not have any of these skills or if you have never been a Trustee before.
How To Apply
For an informal conversation about the opportunity, please contact us.
To apply, please send an up-to-date CV (or Linkedin profile) and simple covering letter answering two questions:
- why you’re interested in supporting CSH
- what you hope to bring to the Board
Or if you prefer to record your cover letter, verbally or with video, that’s also welcomed. Please contact us if you have any other accessibility needs or if you would like help with applying.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We’re looking to appoint new members to the Fish Legal Committee who will lead our organisation and help us build on our successes as well as increase our membership and influence. Join us in our mission to fight for fish, fishing, and the environment.
The broad policy, managerial, and financial concerns of Fish Legal are managed by the committee—you don’t have to be a solicitor, but you must have a keen interest in issues affecting the water environment, ready to bring your knowledge and skills to your role as a committee member.
You must be prepared to give approximately 10 days per annum as a committee member working on behalf of Fish Legal without remuneration, other than reasonable legitimate expenses incurred—and all members of the Fish Legal Committee must also be willing and eligible to act as a non-executive director of the A.C.A Trustee Company Limited (meetings of the A.C.A Trustee Company Limited are held on the same day as Fish Legal committee meetings).
Becoming a committee member
· Build on our legacy of protecting the water environment and members’ interests
· Make a positive difference to the environment
· Help us make polluters pay
What you bring to the role
· Impressive communication and social intelligence
· Enthusiasm for protecting the marine and freshwater environment in line with our strategy
· Capability to perform the duties of a director in a private limited company
· Excellent independent judgement
· Willingness to join in discussion and the courage to check and challenge
What will make you stand out
There are areas of expertise we’d like to see more of in our committee mix, so we’re very interested in hearing from applicants with one or more of these skillsets.
· digital marketing
· environmental science
· fundraising
· charity and restructuring
Who we are
Rivers, lakes, and coastal waters across the UK are among the richest and most cherished habitats supporting diverse species of fish, mammals, insects, and plants—they are also some of the most vulnerable. Our rivers and other water bodies have historically suffered from pollution, over-abstraction, and host of other impacts which can prove devastating to fragile water ecosystems.
Fish Legal fights to protect all inland and coastal waters in the UK from pollution and other damage. We use the full range of the law—common, statutory, public, and criminal—and we have a long track record of winning cases and securing compensation to enable our members to restore their waters.
Our solicitors (both English and Scots-qualified) represent Fish Legal’s member clubs, fisheries, and riparian owners in seeking compensation from offenders who cause pollution or other damage to rivers and still waters—the compensation we win goes back to those members to carry out habitat work or re-stock the waters.
We obtain injunctions to prevent activities which threaten to damage the aquatic environment and, if broken, offenders can find themselves in contempt of court and can even be jailed.
Funds raised by Fish Legal as well as funds donated by individuals, angling clubs, and federations are effectively pooled so that no one person must foot the costs of bringing defendants to court.
Our sister organisation, the Angling Trust, is the national governing body for the sport of angling in England as well as a leading voice in the protection and enhancement of the aquatic environment—working alongside partner NGOs to advocate greater environmental protection, lobby for positive change, and influence policy development.
Want to join us?
There are currently up to three vacancies and we would love to welcome those who can add to the mix of our committee members by bringing new thinking styles, backgrounds, personalities, and perspectives to our table—and we believe we could make even better decisions if we had a more inclusive mix of people from under-represented communities on our board in order to more closely represent our wonderfully diverse members today.
Email our Governance Manager, Karen Watkinson, to apply directly or arrange an informal chat about the role—and do let us know if you require any additional support to enable your application.
To apply, please submit your CV along with a covering letter to tell us a bit more about how you will add to the mix of our committee and strengthen our effectiveness with your skillset, perspective, background, or thinking style.
The closing date for applications will be 31 May 2024.
Applications will be reviewed by our Nominations Committee on 11 June 2024 and any suitable candidates will be given further details of our interview process.
We take your privacy seriously and will only use your personal information to administer your application for this role—we will never pass your details onto a third party. We may contact you by email or telephone about the progress of your application. This processing is conducted lawfully based on legitimate interests.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We’re looking to appoint new non-executive directors to our board who will help us deliver our “Fishing for Good” strategy and encourage everyone to experience fishing. Join us in our mission to fight for fish, fishing, and the environment.
We are looking for people who can help us deliver our objectives, grow and build on our successes, increase our membership and influence, widen participation, and celebrate the ever-growing diversity within our organisation and sport.
You don’t have to be an angler, but you must have a keen interest in issues affecting angling and the aquatic environment, ready to bring your knowledge and skills to your role as a director of our experienced board.
You must be prepared to give approximately 10 days per annum as a non-executive director working on behalf of the Angling Trust without remuneration, other than reasonable legitimate expenses incurred.
Becoming a director
· Drive change in one of the biggest participation sports in the country
· Ensure the health and wellbeing benefits of angling are accessible to all
· Make a positive difference to the environment
· Benefit from training and personal development
· Join a network across sports NGBs, environmental NGOs, and government departments
· Engage directly with a diverse cross section of society
· Help to lead one of the most active volunteering communities in the UK
What you bring to the role
· Impressive communication and social intelligence
· Enthusiasm for developing angling and protecting the marine and freshwater environment in line with the agreed strategy
· Collaborative approach to working as part of a team and agreeing a consensus position
· Capability to perform the duties of a director in a company limited by guarantee
· Appreciation for the importance of a positive public perception of angling to develop the sport
· Excellent independent judgement
· Willingness to join in discussion and the courage to check and challenge
What will make you stand out
There are areas of expertise we’d like to see more of in our board mix, so we’re very interested in hearing from applicants with one or more of these skillsets.
· fundraising
· policy / advocacy / marine
· digital marketing / PR / communications
· domestic competitions / elite performance / sports participation
Who we are
Fishing is one of the country’s largest participation sports and the benefits of angling have never been more widely recognised—the Angling Trust is the national governing body for the sport of angling in England as well as a leading environmental NGO, representing anglers and creating opportunities for all to experience fishing in a healthy aquatic world.
The Angling Trust has established itself as a leading voice in the protection and enhancement of the aquatic environment—we work across saltwater and freshwater environments alongside other leading partner NGOs as well as Fish Legal, our sister organisation, in advocating greater environmental protection, lobbying for positive change, and influencing political and NGO stakeholders in developing policy.
We are leading members of the End Sewage coalition and across the past 70+ years, anglers have done more to raise awareness of the mistreatment of our waterways and practically seek to improve habitats and ecosystems than almost any other stakeholder group.
In the past 12 months, we have introduced nearly 40,000 children and families to angling for the first time and engaged a further 20,000 primary school children through our innovative Reel Education programme. As an organisation, we have over 2,500 club and fishery members representing over 600,000 individuals—our army of national volunteers carry out thousands of water quality tests, thousands of community coaching sessions, thousands of voluntary enforcement hours, and we are rapidly approaching a million pieces of litter cleared from our aquatic environment.
Want to join us?
There are currently three vacancies and we would love to welcome those who can add to the mix of our board members by bringing new thinking styles, backgrounds, personalities, and perspectives to our table—and we believe we could make even better decisions if we had a more inclusive mix of people from under-represented communities on our board in order to more closely represent the wonderfully diverse world of angling today.
Email our Governance Manager, Karen Watkinson, to apply directly or arrange an informal chat about the role—and do let us know if you require any additional support to enable your application.
To apply, please submit your CV along with a covering letter to tell us a bit more about how you will add to the mix of our board and strengthen our effectiveness with your skillset, perspective, background, or thinking style.
The closing date for applications will be 31 May 2024.
Applications will be reviewed by our Nominations Committee on 11 June 2024 and any suitable candidates will be given further details of our interview process.
We take your privacy seriously and will only use your personal information to administer your application for this role—we will never pass your details onto a third party. We may contact you by email or telephone about the progress of your application. This processing is conducted lawfully based on legitimate interests.
The client requests no contact from agencies or media sales.