Administration volunteer roles in hailsham, east sussex

Could you help shape Mind in Kingston’s future and support more people with mental health needs?

We’re a passionate, independent local charity working across the Royal Borough of Kingston, affiliated with national Mind. Our vision? A world where everyone experiencing a mental health problem receives the support and respect they deserve — and we won’t stop until that happens.

We’re now looking for new Treasurer to help lead us forward. We’re looking for people who can:

•  Think strategically and creatively
•  Lead the organisation towards fully achieving its commitment and ambition
•  Scrutinise the impact we’re having
•  Communicate clearly and sensitively in large group discussions
•  Use independent judgement to make decisions on behalf of the organisation
•  Be committed to our mission, vision and values.

Role Highlights:

•  Time Commitment: 4–8 hours per month (meetings held online)
•  Voluntary role with expenses paid
•  Trustees receive: Induction, training, expenses, and skill-building opportunities.

How to Apply:

To find out more about both roles and how to apply, please visit our website:
�� Mind in Kingston – Current Volunteer Opportunities

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be:
• Creating a warm and welcoming environment – Welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator and engagement Team to create engaging content for the Group.

What you’ll gain from the role:
• A chance to build a strong community; by engaging with the people with sight loss and local and national organisations.
•  A chance to be part of a team of like-minded people, sharing information and working as a team to create and share content.
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups, both with your manager and your fellow moderators and engagement volunteers.
• An opportunity to connect with other volunteers through regular moderator meetings.

How often will I be needed?

• 5 Hours per Week

Key requirements

• This role requires 1 reference

Location

Region

• North East, West Midlands, South West, Wales, Yorkshire and the Humber, Greater London, South East, Northern Ireland, Scotland, East Midlands, North West

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.

Volunteer: The PR Officer of Hidayah plays a vital role in raising the profile of the organisation. The PR Officer will take the lead in managing relationships with external media, agencies, and partners to help Hidayah achieve its strategic aims. The PR officer will work closely with the Chair and two digital trustees, and focus on increasing visibility, strengthening our public image, and supporting advocacy through effective communication.
 

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

• Act as the main point of contact for external media outlets, journalists, and PR agencies on behalf of Hidayah.

• Work with the Chair to help implement their media strategy and PR aims.

• Draft, review and issue press releases, statements, and media content as needed.

• Identify media opportunities that can help platform Hidayah’s work, voices, and campaigns.

• Cultivate and manage relationships with media partners, influencers, and relevant organisations.

• Provide PR advice and guidance to the Chair and help ensure consistent messaging.

• Contribute to the development of key messaging and ensure alignment with organisational policies and values.

• Help monitor media coverage and report back to the Chair on PR impact and reach.

What do we expect from the PR Officer of Hidayah?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Knowledge:

• Experience in PR, communications, journalism, or media relations, ideally in the voluntary, charity or advocacy sector.

• Understanding of media landscapes, both mainstream and community-based, with an awareness of LGBTQ+ and/or faith-sensitive contexts.

• Knowledge of reputation management and crisis communications.

Personality:

• Confident communicator with strong interpersonal skills.

• Ability to represent Hidayah with professionalism, sensitivity, and integrity.

• Friendly, enthusiastic, dedicated, and committed to Hidayah’s mission and values.

• Creative thinker who can identify innovative ways to promote Hidayah’s work.

Personal Skills:

• Strong writing and editing skills for creating press releases and media content.

• Ability to develop and maintain positive relationships with external partners.

• Understanding of confidentiality, safeguarding, equality and diversity in communications.

• Ability to respond to media challenges and opportunities with diplomacy and care.

Administration Skills:

• Organised and methodical in managing media contacts and communications records.

• Competence in using email, social media platforms, and shared systems such as Google Drive.

• Ability to draft reports on PR activity for Board meetings.

• Familiarity with digital tools to track media coverage and public engagement.

How much commitment is required?

We are flexible around your own schedule. One average the role will require 2-4 hours per week. The following commitments are in place for all Hidayah volunteers:

• To be available for media requests or to coordinate timely responses as needed.

• To support Hidayah events through PR activity and promotion. 

• To help with fundraising efforts by securing media coverage for campaigns and initiatives.

• To check and respond to PR-related emails promptly.

• To maintain clear records of media engagement and press materials in the organisation’s shared systems (Google Drive).

Charity Trustee

You and Me Counselling are currently recruiting volunteer trustees to complement the committee members already in their role.

This is a home working role and will be for immediate start.

Our charity

You and Me Counselling is a charitable organisation established in 2011. We are a counselling and psychotherapy service based in Hornchurch, Essex that works with children, young people, adults, and their families in the boroughs of Havering, Barking & Dagenham, Redbridge, and Waltham Forest. Our counsellors and therapists work both within schools and from our counselling rooms located in Hornchurch and Ilford.

You and Me Counselling are an organisational member of the British Association for Counselling & Psychotherapy (BACP). This means we are fully governed by the BACP’s Ethical Framework for the Counselling Professions.

Job Description

As a trustee you will need to:

• Acknowledge emails at least once a day.
• Give a minimum of one hour per week to the role.
• Attend quarterly trustee meetings online.
• Ensure that You and Me Counselling pursues its stated objectives
• Ensure there is regular review of changes that might affect the organisation (political, financial, demographic, etc.)
• Ensure that the charity complies with charity law, company law and any other relevant legislation or regulations.
• Monitor finance to ensure that the charity applies its resources exclusively for its charitable objectives.
• Uphold the good name and values of You and Me Counselling.
• Ensure the effective and efficient administration of the organisation, including having appropriate policies and procedures in place.
• Ensure the financial stability of the organisation.
• Supervise, support and appraise the chief executive officer.
• Hold the chief executive officer to account for the management and administration of the charity.
• Ensure that the organisation acts in accordance with employment law and exercises a duty of care to its employees.
• Identify major risks to the organisation and put systems in place to mitigate or minimise the risks.
• Ensure that the organisation has a governance structure that is appropriate to a charity of its size/complexity, stage of development, and its charitable objectives
• Regularly review your own training needs and create an expectation of continuous professional development throughout the organisation.
• Ensure that trustees have an agreed code of conduct and comply with it, and that there are mechanisms for the removal of trustees who do not abide by the principles stated therein.

Person Specifications

All trustees should demonstrate the following skills and values:

• A commitment to the organisation.
• A willingness to devote the necessary time and effort.
• Good, independent judgement.
• An ability to think creatively.
• A willingness to speak their mind.
• An understanding and acceptance of their legal duties and responsibilities as a trustee
• An ability to work effectively as a member of a team.
• Ability to evaluate and interpret management information and other data.

Specific Skills

The ideal candidate would have one of more of the following:

• Experience in law and governance
• Experience in charity fundraising
• Knowledge of counselling or psychotherapy (as a therapist or client)
• Experience in accounting or financial management
• A parent of a young person who has experience of mental health issues

Join the Mindful Strides volunteering team! 

Are you passionate about being part of a community where people connect through movement, nature, and wellness? At Mindful Strides host walks, hikes, and events where people can move their bodies, meet others, and feel at ease just as they are!

Mindful Strides is growing, and we’d love to welcome volunteers who care about connection, wellbeing, and community. Whether you’ve got plenty of time or just a little to offer, there’s a space for you here. You can get involved in a way that feels right for you, based on your interests, and what you’re able to give.

A bit about us:
Mindful Strides is here to make movement feel joyful, community feel safe, and the outdoors feel open to everyone. We host regular walks, mindful movement events, and inclusive gatherings where people can connect, exhale, and be themselves.

About the role:
This role is all about capturing the essence of Mindful Strides and sharing it with the world. You’ll create social media posts, share event updates, highlight community moments, and help us connect with people who might want to join.

You'll enjoy this role if you:

• Love telling stories through photos, videos, or words

• Enjoy using platforms like Instagram or Canva

• Are creative and care about visual storytelling

• Want to grow a heartfelt, engaged online community

Ealing Book Festival is a young organisation with huge ambitions. We're looking for someone with great organisational skills and experience to join the team and help us develop and achieve our objectives. 

In addition to the general responsibilities of a trustee, duties of the secretary are as follows.

·Preparing agendas in consultation with the chair and trustees and circulating them and any supporting papers in good time

·Making all the arrangements for meetings 

·       Ensuring the taking of, agreement and sign off of minutes

·Checking that trustees have carried out actions agreed at a previous meeting 

·Circulating agendas and minutes of the annual general meeting and any special or extraordinary general meetings (where required)

·Fulfilling the functions equivalent to a company secretary, assisting the chair and other trustees with charity reporting requirements, monitoring the policy register 

·Assisting the chair with board evaluation, succession planning processes and recruitment

Person specification 

In addition to the person specification for a trustee, the secretary should have the following skills, experience and qualities:

• Experience of governance and compliance procedures

• Organisational ability

• Minute-taking and report writing experience, including preparation of annual reports

• Preparation of the policy register

• Experience of board evaluation and succession planning processes 

Please Note. We are ideally looking for a secretary who lives in or near Ealing. We are a small team of local residents delivering a community festival keen to build relationships across the borough. The Trustee Board meets in person. 

Senior Policy Advisor

Youth Advantage UK

Remote

Unpaid role, expenses not paid

Voluntary

Job description

Youth Advantage UK (YAUK) is seeking a Volunteer Senior Policy Advisor to support its Long-Term Research & Policy Team in identifying and delivering on opportunities for the organisation to grow its impact. The successful candidate will be responsible for ensuring research developed by YAUK can be moulded into policy positions capable of influencing and informing policy makers. Working closely with the Heads of Policy, the ideal candidate will use their prior experience to develop convincing narratives to achieve the aims of the organisation. They will should have excellent writing and speaking skills, IT literacy, and the ability to work well independently and in a team.

Responsibilities:

•    Taking raw research and developing a convincing narrative that will convince policy makers to take action based on our evidence-based recommendations.
•    Develop recommendations for policy makers based on evidence and aligning with the political priorities of the targeted policy makers.
•    Work effectively with members of YAUK’s research team to turn their research into succinct policy documents.
•    To monitor, analyse and respond to external trends which impact on the organisation’s strategic policies and focus.
•    Support the Head of Policy in delivering the policy team’s wider goals and priorities.
•    Aid junior policy colleagues in completing their work and provide direction in support of the Head of Policy.
•    To work closely with the organisation’s Communications Team in developing and implementing effective strategies to raise the organisation’s profile and impact.
•    Support the creation of blogs and articles on policy related issues and to support with the development of academic articles and reports.
•    Ensure that policy documents developed by the team are of high quality and present YAUK and its work in a good light.
•    To find and distribute information on related topics which may be of interest to the other organisation members.

Requirements:

•    Experience or knowledge of how the policy development process works.
•    Knowledge of issues affecting children and young people in the UK.
•    Knowledge of a range of methods and approaches to applying research and development in public policy.
•    Experience of writing or contributing to briefings and other policy documents.
•    Excellent writing and speaking skills.
•    IT literacy, including proficiency with Microsoft Office and Google Suite.
•    Ability to work well independently and in a team.
•    Strong attention to detail and organisational skills.
•    Ability to prioritise tasks and manage time effectively.

Benefits
•    Gain valuable experience in influencing policy makers.
•    Opportunity to work with a dedicated and passionate team.
•    Flexible working hours.

Travel Radar is a purpose-driven media organisation committed to making travel more meaningful and accessible for everyone. Since launching in 2015, we’ve become a trusted voice in aviation and air-travel news, reaching over 30 million people worldwide.

We’re powered by a fully remote and diverse team of 50+ volunteers who are passionate about travel, media, and making a global impact. Our HR and People Operations team plays a vital role in ensuring this community is supported, valued, and empowered.

About the Role

We’re on the lookout for a motivated HR Assistant to join our People Team. This is a generalist entry-level role with the opportunity to specialise in an area such as:

• Recruitment

• New Hire Process including Onboarding & Vetting

• HR Administration (HRIS/HRM softwares)

• Employee Experience & Engagement

• Learning & Development and Training

• ER / Staff Relations

You’ll gain hands-on experience in a collaborative, fast-paced environment — ideal if you’re looking to kick-start or grow your career in HR.

Key Responsibilities

Depending on your assigned focus, tasks may include:

• Supporting the recruitment process by posting ads, screening applicants, and scheduling interviews

• Assisting with onboarding new volunteers, including documentation and welcome sessions

• Maintaining digital HR records and tracking key data

• Responding to team queries and supporting the delivery of internal communications

• Helping organise training opportunities, check-ins, and team initiatives

• Supporting our HR projects and contributing ideas to improve team culture

Perks of Volunteering with Travel Radar

(Please note: This is a voluntary, unpaid role — but packed with value!)

• Flexible working arrangements - note, this particular role is on a hybrid basis
• Discount Program with 3000 retailers from travel to shopping to car insurance 
• Flight discounts with several partner airlines 
• Physical and Mental Wellbeing Support 
• Great Training and Learning Resources including a fully funded CPD Diploma 
• Latest Tech including free Office365, GPT5, Adobe Photoshop and Canva Pro subscription and access to company laptop, desktops and Virtual Machines 
• Support in obtaining your CIPD qualification (Level 3/5 via evidence based assessment route)

Hybrid Working:

Please note, for this particular position we are looking for a volunteer on a hybrid working arrangement with at least one day in-person per month. This will be at our HQ based on Park Farm Business Park, in Haywards Heath, East Sussex. The remainder of the month, you will be working remotely via Office365.

Organisation: Support U is a leading LGBTQIA+ resource and support service based in the Thames Valley area. 

Location: Work from home but ideally based in or around Berkshire.

Commitment: Approximately 2-4 hours a week alongside any training and volunteer team catch ups / planning meetings 

Overview: 

Support U is launching Rainbow Line in January 2026 — a dedicated listening line for the LGBTQIA+ community — and we are seeking compassionate, committed volunteers to join us as Call Handlers. Rainbow Line has been created to offer LGBTQIA+ people a safe, confidential and non-judgemental space to talk, be heard, and feel supported.

The service is designed for individuals who may be feeling isolated, overwhelmed, or in need of someone to listen. While Rainbow Line is not a professional counselling, psychotherapy or crisis service, volunteers play a vital role in offering empathetic listening and, where appropriate, signposting callers to specialist services and organisations for further support. By volunteering with Rainbow Line, you’ll be helping to reduce isolation and create a more connected, supportive community.

What You’ll Be Doing 

• This is a home based volunteering role, but you’ll ideally need to be based in or around Berkshire.

• The telephone support service will run twice a week within a 2-hour time slot. You’ll ideally commit to 2–4 hours per week. 

• Service users will pre-book telephone appointments via our website. 

• You’ll answer pre-booked calls, providing a safe, non-judgemental space for users to talk openly and be heard, with signposting to other relevant services. 

• After each call, you’ll complete a short record noting topics that came up, and any safeguarding concerns. 

• Support U’s designated safeguarding leads will be available during service hours for any immediate advice or escalation. 

Who This Role Would Suit 

• Someone looking for a long term volunteering opportunity. 

• Qualified counsellors, psychotherapists, or other talking therapy practitioners who wish to give back to the community. 

• Students or trainees in counselling, psychotherapy, psychology, social work, or mental health nursing seeking practical experience. 

• Individuals with experience in other listening based support roles. 

• People with strong empathy, good listening skills, and an interest in supporting the wellbeing of the LGBTQ+ community. 

What’s In It for You 

• Make a direct and positive impact on the lives of LGBTQ+ individuals. 

• Help create a safe, judgement free space for those who may never have experienced one before. 

• Offer meaningful support, even a short 45 minute conversation can impact someone’s day or outlook. 

• Contribute to a wider effort to foster safety, inclusion, and understanding within the community. 

• Gain valuable experience in active listening, support work and working with diverse communities. 

• Be part of a welcoming, passionate and supportive team. 

Requirements 

• Based in or around Berkshire (desirable, but not essential)

• Able to realistically commit to a minimum of 2-4 hours per week for the long term. 

• Basic administrative skills and strong communication and organisation skills. 

• Some experience in a similar line of work (e.g. counselling, mentoring, support work) or willingness to learn and undertake training. 

• Willing to undergo an enhanced DBS check. 

• Evidence of completed safeguarding training or willingness to complete safeguarding training organised by Support U. 

• Comfortable using basic technology to answer calls/log call notes. 

• Commitment to maintaining confidentiality and safeguarding best practice. 

Support our mission to bring light and joy to seriously ill children.

Volunteer: Trusts & Foundations Research & Applications

We are looking for a motivated volunteer to support our Trusts & Foundations team with research and grant writing. This is a fantastic opportunity to gain experience in the charitable sector, contribute to meaningful projects, and develop fundraising skills.

Key responsibilities:

• Research potential funders and funding opportunities

• Assist with writing and preparing grant applications

• Support reporting and administration for submitted applications

Time commitment:

• Ideally one day per week (flexible to suit your schedule)

Who we’re looking for:

• Strong research and writing skills, good attention to detail

• Organised, proactive, and able to work independently

• Discretion and professionalism when handling sensitive information

• Ideally some understanding or interest in T&F, fundraising, or the charity sector

• Previous research experience (academic or professional) is helpful but not essential

What You’ll Gain:

• Experience working in a high-impact fundraising team

• Training and support from a passionate, collaborative team

• A chance to make a tangible difference in the lives of seriously ill children and their families

• A reference upon successful completion of your volunteering

Join us and help make a real difference!

YMCA Brighton are seeking to recruit volunteer trustees to join our experienced Board, who oversee our organisation's governance, compliance, reach and impact. We value equity, diversity and inclusion and welcome applications from everyone, but to fully reflect our client group and the local population, we’re particularly interested in hearing from people with expertise in: Finance, Housing, Health/ Mental Health and/or have lived experience of homelessness and we are keen to broaden the diversity of our Board in terms of ethnicity. 

YMCA Brighton is a registered charity. We provide supported accommodation to over 300 people across the city of Brighton alongside our EVOLVE Work and Learning Service.

Our Mission - We provide the home, the community and the services that equip people to overcome barriers and achieve their aims

Our Vision - Working together to create an inclusive community where everyone can belong, contribute and thrive

Our Values - Community, Compassion and Empowerment

Our trustees play a vital role in making sure that YMCA Brighton achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that YMCA Brighton has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the leadership team to enable YMCA Brighton to grow and thrive, and through this achieve our mission to support homeless people of all ages to discover their potential and feel inspired to achieve aspirations and live life to its fullest.

Duties of a Volunteer Trustee:

• Support and provide advice on YMCA Brighton's purpose, vision, goals and activities
• Approve operational strategies and policies, and monitor and evaluate their implementation
• Oversee YMCA Brighton's financial plans and budgets, and monitor and evaluate progress
• Ensure the effective and efficient administration of the organisation
• Ensure that key risks are being identified, monitored and controlled effectively
• Review and approve YMCA Brighton's financial statements
• Provide support and challenge to YMCA Brighton's CEO and Leadership Team in the exercise of their delegated authority and affairs
• Keep abreast of changes in YMCA Brighton's operating environment
• Contribute to regular reviews of YMCA Brighton's own governance.
• Attend Board meetings, adequately prepared to contribute to discussions
• Use independent judgement, acting legally and in good faith to promote and protect YMCA Brighton's interests, to the exclusion of their own personal and/or any third party interests
• Contribute to the broader promotion of YMCA Brighton's objectives, aims and reputation by applying your skills, expertise, knowledge and contacts

If you share our values and have the passion and drive to help us achieve our vision. We would love to hear from you by submitting your CV and Cover letter expressing your interest by the closing date on Thursday, 15th January 2026.

Alex, The Leukodystrophy Charity (Alex TLC) is a small, independent rare disease charity competing for essential resources within an extremely competitive arena.

Like many other small charities, we have grown organically from an informal support group to the recognised voice for leukodystrophy patients and their families. In order to fulfil our charitable objectives we need to increase and sustain our corporate income levels.

Could you spare a few hours a week to help us?

ABOUT THE ROLE

We are looking for volunteers, preferably with corporate fundraising experience to:

• research the corporate giving landscape and the interests of potential donors

• identify potential corporate donors and partners whose corporate social responsibility (CSR) goals align with our mission and values

• approach local and national businesses in person and over the telephone to inform them of the work of Alex TLC

• keep a record of all approaches

Time Commitment

• This role is flexible and can easily fit round your other commitments. 

Location of Volunteering

• Homebased

ABOUT YOU

• an interest in Alex TLC and the work that we do

• access to a computer/laptop with an internet connection, and a printer

• basic understanding of the complexities of leukodystrophy

• excellent written skills

• excellent organisational and administrative skills

Benefits to you:

• Meeting and working with new people

• The ability to volunteer around your own commitments

• Learning new skills whilst having fun!

• Adding to your CV

• Helping those affected by leukodystrophies

We can only accept applications from UK residents. 

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Are you passionate about helping people from Afghanistan feel welcome and supported in the UK? Do you have the language skills and cultural understanding to assist Afghan refugees as they navigate the challenges of building a new life? If you’re adaptable, resilient, and dedicated to making a difference, we’d love to hear from you!

About us

Gulab Sorkh Foundation (GSF) is an independent charity supporting Afghan nationals resettled in the UK under the ARAP scheme. We are a small but impactful organisation, dedicated to helping those who worked closely with British forces in Afghanistan and their families integrate successfully into British life.

Job description

We are looking for two volunteer interpreters—one fluent in Dari and one fluent in Pashto — to join our team at the Gulab Sorkh Foundation (GSF). You will play a key role in supporting Afghan refugees who have resettled in the UK, assisting them in accessing essential services and communicating effectively in their daily lives.  This is an influential volunteer opportunity where you will make a real difference by helping Afghan refugees integrate into British society, providing crucial interpretation during interactions with service providers such as healthcare professionals, housing officers, and legal advisors.

As a Volunteer Interpreter, you will:

• Provide interpretation services (Dari or Pashto) to Afghan refugees, ensuring clear 
• communication between them and various UK service providers.
• Assist refugees in understanding key information related to housing, healthcare, 
• education, and other public services.
• Facilitate communication during meetings, appointments, and community events to 
• support their integration journey.
• Offer support and cultural understanding to ensure refugees feel comfortable and 
• respected throughout their resettlement process.

Key responsibilities:

• Interpret accurately and sensitively between Dari/Pashto and English during one-on-one 
• and group interactions.
• Help beneficiaries understand and complete necessary paperwork or official forms in 
• both languages.
• Collaborate with case managers and external partners to ensure the refugees’ needs are 
• effectively communicated.
• Be aware of and sensitive to the needs of individuals who may have experienced trauma 
• and displacement.
• Follow data protection laws and policies

Essential skills:

• Fluency (written and verbal) in Dari and/or Pashto and in English.
• A high level of cultural sensitivity and empathy towards Afghan refugees.
• Strong communication skills, with the ability to translate complex information clearly 
• and accurately.
• Ability to remain neutral and impartial in all interactions.
• Commitment to safeguarding vulnerable individuals and confidentiality.

Desirable skills:

• Level 3 in Interpretation.
• Previous experience working with refugees or vulnerable communities.
• Knowledge of UK systems such as healthcare, housing, and immigration.
• Understanding of the Afghan Relocations and Assistance Policy (ARAP) scheme.
• Ability to work independently and as part of a team.

Please note:

This is an unpaid voluntary position, offering flexibility to fit around your other commitments.

This is a completely remote role, and as such you will need to ensure that you have access to a confidential, quite space during your working hours.

To apply please upload your CV and covering letter (max. 2 A4 pages each) 
In your application, please explain how you meet every point on the essential criteria with examples. If you meet any of the desired criteria, please do the same for these.  We actively encourage applications from individuals with lived experiences of migration or refugee resettlement.

Please get in touch with us if you have any queries.

We look forward to hearing from you