Administration Volunteers Volunteer Roles

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Zestful Blends addresses the challenges of modern urban living where people often struggle to access convenient, health-oriented food options that support both their well-being and environmental sustainability. Our solution is a comprehensive menu of fruit-based foods that are both nutritious and environmentally friendly. By sourcing local, organic produce and using eco-conscious packaging, we offer a range of products from smoothies to fruit salads that meet the demands of health-aware individuals and contribute to a more sustainable community.

Zestful Blends is an innovative health-focused fruit bar that combines a physical storefront with corporate partnerships and an AI-integrated online delivery system to offer fresh, nutritious, and eco-friendly fruit-based products in Vancouver.

ADMINISTRATION

• As the Administrative Coordinator at Zestful Blends, your organizational skills will be essential in streamlining our day-to-day operations. Your role encompasses managing schedules, handling communications, overseeing administrative tasks, and supporting our team to ensure operational efficiency. You will serve as the backbone of our startup, facilitating a well-organized environment that enables us to focus on delivering high-quality, fruit-based products and services to our community.
• Volunteer 4-6 hours per week remotely for 6 months.

Admin Support volunteer, community fundraising, Aberdeen Area

Role summary

Are you looking to use your admin skills to make a difference? You’ll provide admin support to your local Community Fundraising team to ensure that we reach more potential supporters and that all our donors, however they choose to support us, receive exceptional supporter care.  We're a new and growing team with big ambitions to engage local individuals, groups and businesses in the fight to end bad housing and homelessness. You'll play an integral role in helping to broaden our supporter base in local communities.

 This role is flexible and hours can be discussed. 

Main tasks

• Research new audiences such as schools, local businesses and faith groups based around Shelter Scotland offices.
• Support Regional Community Fundraiser in approaching new supporters.
• Strengthen relationships with supporters by providing fundraising materials and updates on our work by post and email.
• Maintaining supporter records on our database.
• Support in maintaining basic income spreadsheet such as Just Giving page total.

Providing basic administrative tasks including preparing fundraising packs, posters and documents and other ad hoc duties

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No 

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped. 

What can you expect to be doing?

• Disseminating relevant organisation-wide information and updates to the branch volunteers

• Supporting engagement and communication between the branch and wider organisation

• Drafting committee meeting agendas and taking and sharing meeting minutes

• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively

• Supporting the administration and update of the branch annual plan

• Sign-posting queries from members of the public

• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

A bit more information about this role and the team

What are the benefits to you and the cats?

You’ll make a real difference to the lives of cats and kittens by helping maintain positive communications, managing administration processes and promoting the work of Cats Protection. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Strong administration skills and attention to detail
• Good communication skills
• Good organisation and prioritisation skills
• Good team-working skills
• Good IT skills to use Cats Protection systems – training and support can be provided
• A willingness to learn how the branch and organisation operates
• Committee volunteers need to be aged 18+

Time expectation

Our support volunteers usually spend 2-5 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

A bit about this role

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped. 

What can you expect to be doing?

• Disseminating relevant organisation-wide information and updates to the branch volunteers

• Supporting engagement and communication between the branch and wider organisation

• Drafting committee meeting agendas and taking and sharing meeting minutes

• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively

• Supporting the administration and update of the branch annual plan

• Sign-posting queries from members of the public

• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

A bit more information about this role and the team

What are the benefits to you and the cats?

You’ll make a real difference to the lives of cats and kittens by helping maintain positive communications, managing administration processes and promoting the work of Cats Protection. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Strong administration skills and attention to detail
• Good communication skills
• Good organisation and prioritisation skills
• Good team-working skills
• Good IT skills to use Cats Protection systems – training and support can be provided
• A willingness to learn how the branch and organisation operates
• Committee volunteers need to be aged 18+

Time expectation

Our support volunteers usually spend 2-5 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Europia is a community development organisation established in 2008. Our friendly multi-lingual team are committed to supporting and empowering Eastern European nationals in Greater Manchester. We also work with regional and national partners and in doing this, we have national recognition.

We are looking for 3 Communication Volunteers, who will play a vital role in enhancing our organization's communication efforts across various platforms.

Position Overview: Your responsibilities will include creating engaging social media posts, producing informative videos, compiling our annual report, and providing general support to our communication team. This role is essential for effectively conveying our message, engaging with our audience, and promoting our organization's mission.

Key Responsibilities:

1. Social Media Management: Creating compelling and visually appealing posts for our organization's social media channels (e.g., Facebook, Twitter, Instagram, LinkedIn) to increase engagement and awareness.
2. Content Creation: Developing written content for various communication materials, including blog posts, newsletters, press releases, and website updates.
3. Graphic Design: Designing graphics, images, and infographics to accompany social media posts, blog articles, and other communication materials.
4. Video Production: Planning, scripting, filming, and editing videos to showcase our organization's work, impact, and initiatives.
5. Annual Report Compilation: Collaborating with team members to gather information and data for the annual report, and designing/layout of the report for publication.
6. Research and Trends: Keeping abreast of communication trends, best practices, and emerging technologies to continuously improve our communication strategies.
7. General Support: Providing assistance and support to the communication team as needed, including administrative tasks and coordination of communication projects.

Please note that the responsibilities outlined above apply to all three positions. You are not expected to fulfill every duty listed. Instead, we encourage you to apply for the position that best aligns with your experience and interests.

Qualifications:

• Excellent written and verbal communication skills.
• Proficiency in graphic design software (e.g., Adobe Photoshop or Canva) and video editing software (e.g., Adobe Premiere Pro, iMovie).
• Creativity and ability to generate innovative ideas for content creation.
• Strong organizational skills and attention to detail.
• Ability to work effectively both independently and as part of a team.
• Prior experience in communication, marketing, journalism, or related fields is desirable but not required.
• Passion for our organization's mission and commitment to promoting positive social change.

Time Commitment: Flexible 

Benefits:

• Opportunity to contribute to a meaningful cause and make a positive impact through effective communication.
• Gain valuable experience in communication, marketing, and multimedia content creation.
• Enhance your portfolio with diverse and engaging communication materials.
• Work with a dynamic and supportive team dedicated to achieving our organization's goals.

Note: This role is voluntary and unpaid. However, we deeply appreciate the dedication and commitment of our volunteers, and their contributions are invaluable to the success of our organization.

Alliance for African Women Initiative (AFAWI) welcomes volunteer interns from around the world. As a grassroots organization we foster a knowledge sharing environment that promotes an experience to learn about international development, Ghanaian culture and our projects that empowers women and children to create a better future for communities. AFAWI is not a placement agency, all the projects are owned and operated by our staff. Our organization was built to serve Ghanaian communities with a focus on women and children.

Volunteer Internship Tasks:​

Implementation of on-going projects

Planning of new projects

Fundraising

Social Media

Marketing

NGO Management Assistance

Administrative Assistance

Data Collection and Evaluation 

Partner Meetings

Internal Trainings 

​ ​

AFAWI has a number of ongoing projects for Volunteer Interns to choose from. These projects are located in rural communities no tour companies have access to.

Our projects have a set schedule and at different times of year some projects may be more of a priority.  Volunteer Interns personal preference will be accommodated as much as possible, though depending on the time and length of your stay,  the implementation activities and the level of results witnessed may vary. There is opportunity to learn about and contribute to multiple projects. 

​

Ref: V225 | Support Group Volunteer | Maldon

We’re looking for Support Group Volunteers over the age of 18 years old, based at Fullbridge Church, 27 Fullbridge, Maldon, Essex, CM9 4LE.

You’ll be volunteering fortnightly on a Thursday from 10.15am-12.15pm.

As a support group volunteer, you will help with the running of the group.  The role is designed to suit the needs of the group, and the skills of people offering support. If you enjoy getting to know your community, working with others and making a real difference then this is the role for you.

The volunteer will be

· A people person, with good listening skills

· A great communicator who enjoys meeting new people

· Good at putting people at ease

· Reliable and organised

· Passionate about supporting people affected by stroke

· IT literate, have good administrative and record keeping skills and be able to follow relevant policies

A DBS check is required for this role.

Interested in this role?

Find out more by downloading the role description for the Support Group Volunteer role.

If you are interested in this role, please complete our application form on our website.

About Us

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke. 

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles.

If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

Purpose

An Oxfordshire Youth Hospital Navigator Volunteer will provide support to Oxfordshire Youth staff and young people within our Hospital Navigator scheme. The post holder will passionately believe in the potential of all young people to achieve their goals.

An Oxfordshire Youth, Hospital Navigators Volunteer will be an advocate for young people.

Oxfordshire Youth Hospital Navigators Volunteers do not have fixed hours, but commit to flexible hours to suit their availability and staff needs. Shifts are available 7 days per week.

Join our dynamic team YPSA Team to coordinate the ground-breaking Intervention programme - Hospital Navigator.  With an increase in the number of young people presenting at emergency departments due to serious violence, mental health issues, and substance abuse, we are addressing an urgent need for signposting young people to support services following discharge from A&E.

The Hospital Navigators will establish trust with young people who arrive at the JR hospital due to pre-existing concerns such as substance addiction, mental health issues, personal care, and violence itself. When in the hospital, there is an opportunity for the young person to reflect and be open to intervention. A volunteer in a dedicated Navigator role would request permission to refer the young person to a third-party agency that can provide the necessary specialist support. This moment may assist in redirecting the young person back into the community via a different pathway. The volunteer would connect them with a local support agency/charity that would assist them in reintegrating into the community, building resilience, and providing mentoring to prevent repeat occurrences that could lead to their hospitalisation.

The Navigator Coordinator will supervise Hospital Navigator volunteers. Once the navigator has gained the young person's trust and agreement, they will prepare an assessment and referral form that includes the type of difficulties, services available for referral, and the type of communication the client prefers.

Main volunteering duties

● Work within a busy A&E and the Medical Assessment Unit (MAU) within JR hospital setting

● Liaise with the triage nurse team once people are medically cleared, to screen and offer signposting to appropriate services outside of the hospital

● Liaise with the A&E rapid response team to identify patients readmitted multiple times, and offer information to try to help reduce further re-admission

● Require administrative skills and be able to use IT, including finding out information from the internet on where and how to access services.

● Work within a team of people including doctors, nurses, and physiotherapists. 

● Some important skills include good communication with people, and the ability to listen and build trust in a relatively short time frame.

This role profile is subject to amendment following discussion with the post holder and daily tasks will be determined by the needs of the young people and staff.

What you will gain

You will gain valuable experience and receive high-quality training to ensure you feel confident and motivated to support different aspects of Youth work. You will learn about teamwork, building and maintaining groups and recognising group dynamics.

Available training includes Safeguarding Levels 1 and 2 and GDPR. In addition, it will be possible to have further discussions about available opportunities for a Diploma in Youth Work Practice. Please note that some of this training is mandatory and you will only be able to volunteer if you complete this training.

All volunteers must undergo a DBS check.

Equipment will be provided.

Support for You

● Training and development opportunities in safeguarding level 2, self-harm and trauma-informed training, Mental Capacity Act, GDPR, Motivational interviewing and suicide prevention.

● Networking and social opportunities to meet sector partners and staff members.

● Ongoing day-to-day support and guidance from your team.

● Regular one-to-ones with a member of OY staff appointed to support you during your time with us.

Skills Required

We welcome volunteers over 18 years old and from all backgrounds and levels of the community. No previous experience is required, just an enthusiasm for getting involved.

However, we are looking for volunteers to demonstrate the following key skills and abilities:

● Good administration skills

● good communication and interpersonal skills

● impartiality, fairness and the ability to respect confidentiality

● an ability to ensure decisions are taken and followed up

● good time-keeping

● using your discretion and sensitivity for others

● a commitment to the organisation and the role

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped. 

What can you expect to be doing?

• Disseminating relevant organisation-wide information and updates to the branch volunteers

• Supporting engagement and communication between the branch and wider organisation

• Drafting committee meeting agendas and taking and sharing meeting minutes

• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively

• Supporting the administration and update of the branch annual plan

• Sign-posting queries from members of the public

• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

A bit more information about this role and the team

What are the benefits to you and the cats?

You’ll make a real difference to the lives of cats and kittens by helping maintain positive communications, managing administration processes and promoting the work of Cats Protection. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Strong administration skills and attention to detail
• Good communication skills
• Good organisation and prioritisation skills
• Good team-working skills
• Good IT skills to use Cats Protection systems – training and support can be provided
• A willingness to learn how the branch and organisation operates
• Committee volunteers need to be aged 18+

Time expectation

Our support volunteers usually spend 2-5 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Prison-based volunteers are the backbone of Fine Cell Work (FCW). Supported by the Fine Cell Work programmes team and by other staff at the FCW office, they teach and administer FCW stitching groups in prisons.

Prison volunteers work in teams to organise classes and teach our stitchers, as well as providing groups information to the prison and to the FCW office. The precise mix of skills will vary from prison to prison.

Volunteering in prison for Fine Cell Work requires ideally a good level of needlework skill (or a willingness to learn), some teaching experience and/or experience of working with socially-excluded groups. Volunteers must be patient and non-judgemental in order to work effectively.

This document describes the role of prison volunteering teams as a whole. Individuals who do not have all the skills described below may find a role alongside other volunteers who do.

We are seeking Social Media Volunteers to assist our Social Media Marketing Team in creating and distributing engaging content on Hidayah’s social media platforms. Social media is integral to connecting with the Hidayah community, growing our organisational reach and promoting events such as our Queer Book Club, in-house research and educational resources for Ramadan.

We also use our social media platforms to post adverts for volunteers, promote Hidayah’s membership, respond to world news via solidarity statements and signpost LGBTQI+ Muslims to a range of national and international support.

You do not need to be LGBTQI+ or Muslim to be able to carry out this role. However, it is important to have a broad knowledge and understanding of these areas to be able to genuinely engage with the specific audience that follows Hidayah’s social media platforms.

What are the key responsibilities of this role?

Our Social Media Volunteers have a range of responsibilities, including but not limited to:

• Creating and editing content to distribute across Hidayah’s social media platforms e.g. TikTok and Instagram
• Communicating with other volunteers and the Social Media Marketing Trustee on feedback, suggestions and issues
• Carrying out independent research to obtain quality content and sharing relevant information on Hidayah’s platforms
• Actively engage with people following us on social media
• Promoting events and projects as and when appropriate
• Administration; monitoring inboxes, responding to messages and comments, signposting to the relevant emails, archiving out of date posts

What do we expect from a Social Media Volunteer?

Skills:

• Competency in social media channels (Instagram, Twitter, Facebook, LinkedIn). 
• Experience using and generating content for TikTok
• Filming competency desirable but not essential
• Knowledge of Hootsuite desirable but not essential
• Flexibility and adaptability to meet the evolving needs of the community
• Understand the importance of confidentiality and behave with professionalism 

Personality:

• Strong commitment to advocating for the rights and well-being of LGBTQIA+ Muslim individuals
• A willingness to learn
• A self-starter who is proactive and inquisitive
• Good communication skills
• Ability to work well both independently and as part of a team
• Passion for Hidayah’s cause
• Reliable with good organisational skills 
• A creative and inquisitive thinker

All volunteers are expected to join Hidayah’s Membership and Hidayah Discord server, read all Hidayah policies read, understand and agree with the constitution of Hidayah (available on our website).

Please ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.

How much commitment is required?

The hours are flexible around your schedule, but typically we envisage this role taking up to 4 hours a week. Monthly catch ups are organised with the Social Media Marketing Trustee to assess workload and availability.

What benefits do I get from this role?

Volunteering with Hidayah brings a range of a benefits such as:

• Contributing to Hidayah’s cause, making a different to LGBTQI+ Muslims
• Supporting vulnerable communities
• Connecting with like-minded, passionate people
• Experience working in community events
• Development of professional networking skills 
• A warm and approachable Board member to support you throughout your volunteering journey
• A reference for your CV

We are seeking a dedicated and passionate individual to join our team as a Volunteer for Community Events. In this role, you will have the opportunity to make a positive impact by attending and facilitating community events for LGBTQIA+ Muslim groups in Manchester. Some of the responsibilities include, but aren't limited to:

● Assist the Community Trustee in researching and planning events for the hub in Manchester, London and Scotland

● Communicate with members on our Discord channel to coordinate attendance and activities

● Liaise with speakers, performers, and workshop facilitators to ensure their needs are met and their contributions align with the goals and values of the community.

● Set up and take down meeting rooms including workshop materials, refreshments and other ops as required

● Engage with attendees, volunteers, and stakeholders during events to ensure a welcoming and inclusive atmosphere.

● Record attendance collect feedback and evaluate the success of each event, making recommendations for improvement.

● Assist workshop leaders and Trustees in delivering activities

● Assist with special projects and initiatives as directed by the Trustees

How much commitment is required?

We are flexible around your schedule. However, the following commitments are in place for volunteers.

● Attend monthly meetings to update on tasks, progress etc.

● Aim to attend all other planning meetings as necessary

● Attend all Hidayah Hub events

● Attend other Hidayah events where geographically possible

● Add to and maintain the administration of our file-sharing system ‘Google Drive’ to ensure it’s up to date with clear records, templates and forms

● Check and respond to emails in a timely manner

● Contribute to the communications group (via Discord) and stay up to date with Hidayah developments

● Keep up to date with Hidayah communication and organisational developments

What do we expect from a volunteer?

Qualities:

● Strong commitment to advocating for the rights and well-being of LGBTQIA+ Muslim individuals.

● Knowledge or understanding of the specific challenges faced by LGBTQIA+ Muslims in Manchester.

● Excellent organizational and time management skills.

● Effective communication and interpersonal skills.

● Ability to work independently as well as part of a team.

● Flexibility and adaptability to meet the evolving needs of the community.

● Previous experience in events or coordination is preferable but not mandatory.

● Join Hidayah Membership and Hidayah Discord server

● Participating and contributing to discussions on the Hidayah Discord server

● Read all Hidayah policies, keeping up to date with any changes

● Read, understand and agree with the constitution of Hidayah (available on our website)

● Working knowledge of Google Suite, Microsoft, as well as project management, web and comms tools 

Personality:

● A self-starter who can volunteer with minimal supervision

● Friendliness, enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah

Personal Skills:

● Confidence taking the lead with plans and ideas at Trustee meetings

● Ability to resolving conflict situations if needed

● Professionalism in all situations

Please ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.

Benefits to volunteering with Hidayah

Volunteering with Hidayah brings a range of a benefits such as:

● Contributing to Hidayah’s cause

● Supporting vulnerable communities

● Connecting with like-minded, passionate people

● Experience working in community events

● Development of professional networking skills

●       Travel expenses reimbursed (capped at £20)