Administrative Support Volunteer Roles in Hammersmith, Greater London

Action Village India
Action Village India (AVI) is a small, UK-based charity that fundraises for Indian NGO partners to deliver programmes that will best assist the poorest and most marginalised sections of communities in rural India. AVI supports campaigns for social justice and equality on Gandhian principles of nonviolence.

You will be working hand-in-hand with a small and very agile team in the London office and as such the internship will be a fantastic opportunity to ground yourself in the basics of charity day-to-day administration, communication and event fundraising.  

Working Information:

Location: London – Dalston Junction

Hours: 2 days per week plus attendance at WOMAD Festival 24-29th July 2024

Duration: 8-10 weeks.  Internship to start early June (negotiable) and ending in the first week of August.

Starting date: 5th June 2024

Job Purpose:
This internship will focus on developing an exhibition for WOMAD festival that highlights the work on Action Village India, and support the team during the weekend of WOMAD festival.

The biggest fundraising event we hold every year is Madras Café, held at Womad Festival at the end of July. Madras Café began its life as a Chai and leaflet stall over 30 years ago to help educate people about Action Village India and the difficulties people in rural India faced; today it is an established festival institution serving delicious Indian food to over 4000 people over three days. The Action Village India team holds a stall in the Madras Café tent selling ethical products made in India, showcasing our exhibition, and informing people about Action Village India. In the run up to the festival you will work on the development of the exhibition. During the festival you will be working with the Events Intern and staff to ensure a successful running of the stall and the exhibition. You will need to be available in the set up and weekend of the festival – 24-29th July 2024.

Main duties and responsibilities:

1. WOMAD Exhibition Support

§  Attend meetings on the planning of the exhibition

§  Research into the theme of the exhibition

§  Support with preparing, designing, creating and installing the exhibition

2. Event Management

§  Support with event management as and when required

§  Work with AVI staff, trustees and volunteers at Womad Festival 24-29th July 2024

3. Office Support

• Helping with the day to day running of the office, including communication with enquirers and supporters and the online gift shop
• Assisting with the production and printing of leaflets, appeals and fundraising materials
• Assisting with the distribution of mailings; appeals, newsletter and membership
• Creating content for various social media platforms

4. General Responsibilities

§  Abide by organisational policies, codes of conduct and practices

• Support and promote diversity and equality of opportunity in the workplace
• Keep confidential any personal, private, or sensitive information
• Any other duties commensurate with the accountabilities of the post
• Get involved and pitch in where help is needed

Person Specification

§  Excellent communication skills face to face, on the phone and by email.

§  Ability to work alone and use own initiative to develop systems, deal with practical situations as they arise

§  IT skills and experience at a level that support email, database, social media and use of spreadsheets and graphic design skills such as for our newsletters (desirable)

§  Ability to stay focused and efficient in the face of changing priorities, and to deliver work in a timely manner

§  Commitment to the values and ethos of AVI

§  Ability to work well in a team with a flexible approach

§  An ability to apply awareness of diversity issues to all areas of work.

§  Keen interest in international development, events and fundraising

§  Proactive, creative and enthusiastic

§  Desire to learn, develop and advance personal career prospects

§  Knowledge of rural development in India (desirable)

Terms of Internship:
This is a voluntary position. Action Village India will cover travel expenses (from within London) to the office in Dalston and lunch costs for days worked in the office (up to £10 a day – if travel costs are higher, this can be discussed). All expenses must be itemised, and receipts provided.  The cost of your Womad ticket and travel will be covered.

Accessibility:
We would like to offer our sincere regrets that due to the location of our office this position isn’t suitable for anyone with additional accessibility needs. The Action Village India is on the second floor with a narrow staircase and no lift. If this situation changes in the future, we will update the information to our vacancies.

If you have accessibility requirements and are still interested in an internship with Action Village India please get in touch for a chat. We are open to discussing a full Work From Home internship if at all possible.

Share Psychotherapy is a long-standing psychotherapy charity providing long term, low cost therapy. We specifically aim to help people who cannot afford or cannot access therapy elsewhere. If you would like to joinn our board and help to guide and grow the charity as we move into our next phase we would like to hear from you!

We are especially interested in hearing from people with clinical, therapeutic or safeguarding experience but are looking for people with experience & skills in any of the following:

• Fundraising 
• Service user involvement 
• Web design and digital marketing
• Management and business systems
• Clinical management - especially in mental health
• High-level psychotherapeutic skills and experience
• Accounting, Budget Management & Financial Risk management  

Share Psychotherapy is one of Sheffield’s leading mental health charities. Established for over 40 years we offer medium to long term therapy at nominal fees, primarily to people on low incomes. This therapy is delivered through a range of psychodynamic & creative modalities. We therefore work at the vital intersection of psychological distress & poverty in the city, providing high quality, long term therapy to people who could not otherwise obtain such help, especially those on low incomes. 

Our clients are often experiencing serious mental and emotional distress, through anxiety, depression, difficulty with relationships or traumatic life events.

We are part way through a change process at Share - developing and strengthening our clinical services, improving our administrative and business systems and strengthening our financial position. We want to build upon our position as a centre of excellence in psychotherapy and make an even bigger contribution to improving mental health in Sheffield.

Would you like to help us in this venture? We are looking for people with specialist skills who are willing to help in a voluntary capacity; either as a trustee on our board, or as a specialist volunteer contributing on a project basis. We are willing to consider a wide range of contributions.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

It is important that volunteers are quite local so there are no travel problems if someone was needed for just half a day on occasion.

Do you enjoy organising? Would you like to play a key role in making sure things get done!
You will have the opportunity to support staff with a wide range of desk-based and administrative and reception based tasks. These roles provide essential support in ensuring that those who we work with access the support they require to rebuild their lives beyond crisis.

What you will be doing

• To support with administration, texting and emailing information to service users, volunteers, and staff.
• Support with updating and inputting data into spreadsheets.
• Support with making phone calls to follow up and gather needed information.
• To support the team with covering the reception desk, and dealing with enquiries from people arriving at the service/office.

The skills you need

• Good communication skills
• Good organisation and administrative skills
• Able to maintain good working relationships.
• Basic IT skills, comfortable using spreadsheets and emailing

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Are you seeking to use your organisational and administrative skills to help provide a better future for disadvantaged children? We’re looking for a new secretary to assist with the running of our small but highly effective charity which provides impoverished children from North East Ghana with the uniform and equipment needed for primary school.

Our partner believes that stable, flourishing communities are based on thriving couple and family relations, and dedicates itself to the worldwide dissemination of knowledge about such relationships and to activities promoting their well-being.

They are seeking a Treasurer to take on a hands-on role in the monitoring and administration of the organisation's finances.

The role will include monitoring their online bank accounts, maintaining their income and expenditure spreadsheet, submitting an income and expenditure report to Trustees ahead of meetings, and assisting the Trustees with the preparation of an annual budget and the financial report to the Charity Commission.

The ideal candidate will be a competent Excel user with experience of preparing accounts. The time commitment required for the role is approximately 1 hour per week, with the Trustees meeting 3 times a year.

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For more Trustee and Treasurer roles please visit the AfID website.

Would you like to provide advice and make a meaningful difference in the lives of those facing some of the most challenging times? After successfully completing the initial training our volunteers provide free, independent advice on a range of issues including debt, benefits, housing and other social welfare concerns, to those in the Barnet community.

Find out more in the description below or on our website.

Commitment: 2 days per week

Typical duties:

• Assist clients on reception.
• Speak to clients on our helpline.
• Support clients in person (we are opening lots more outreach locations across Barnet).
• Undertake administrative tasks supporting the advice team.

Purpose of the role:

• To help provide an effective and efficient advice service to members of the public.
• To help influence government and other organisations by informing them of the effect of their actions on the lives of clients.

Qualities Required:

• Being open, approachable and non-judgmental.
• Ability to communicate effectively in writing and in person.
• A good level of literacy and numeracy skills.
• A good level of IT literacy.
• A commitment to the aims and principles of the Citizens Advice service.
• Ability to regularly commit to volunteering (commitment level depending on the role).
• Ability to commit to and work with the aims, principles and policies of the Citizens Advice service.

We ask everyone to undertake some initial brief training and then you can start volunteering with us. There are opportunities to progress and you will have regular reviews with the training manager. You will need to complete an application form which we will send you after this application. 

The Safe Space is a local hub for anyone who feels they are nearing crisis point. We are here to listen to what you need and work with you to help. This might be strategies to help you cope in the moment, a range of activities we provide free of charge, resources to take away or connecting you with practical local services. We offer face to face, telephone and video-conference support. As a part of this, we are looking for volunteers to offer peer led support to individuals who may access our service. This includes a variety of tasks, such as devising and facilitating peer led workshops with clients, supporting with 1:1 sessions, and completing administrative tasks.

We are looking for someone who:

• Has lived experience of mental health/social crisis
• Preferably have had experience working with people who experience poor mental health
• Are comfortable with co-producing and facilitating peer led workshops
• Might be willing to take over running the workshops by themselves over time
• Are willing to actively participate with clients 1:1 and in group settings
• Are able to take on any ad hoc admin/support responsibilities within the Safe Space Team

Time commitment and expenses:

• 5 hours per week, during our opening hours of 12–5pm.  Please indicate your preferred volunteering day(s) on your application.
• We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role 
• Reasonable travel expenses will be reimbursed.

What's in it for the volunteer?

Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity, and volunteering in Safe Space is an opportunity to experience and get involved in crisis support. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.

EnhanceAble’s mission is to impact positively on the lives of local disabled people and their families through the provision of excellent social care.  We pride ourselves on going the extra mile in provision of service and placing our customers at the centre of our work.

EnhanceAble is a medium-sized charity in the social care sector.  We have a turn over of circa. £2 million per annum.  We have a Board of Trustees, and a Senior Management Team (SMT) consisting of our Chief Executive, Deputy Chief Executive, Head of Finance and HR Manager.

As well as fulfilling the duties of a Trustee, the Treasurer maintains an overview of EnhanceAble’s financial affairs. The Treasurer ensures that effective and appropriate financial measures, controls and procedures are put in place and, along with the Head of Finance, reports to the Board at regular intervals about the financial health of the organisation.

Treasurer role

• Working with the Head of Finance on the presentation of budgets, internal management accounts and annual financial statements to the Board of Trustees. 

• Ensuring, at a board level,  that proper accounting records are kept, and that appropriate accounting procedures and controls are in place. 

• Monitoring and advising on the financial viability of the charity. 

• Overseeing financial controls and adherence to systems, regularly liaising with the Chief Executive and Head of Finance. 

• Being knowledgeable of the financial implications of the charity’s strategic plan, including overseeing the charity’s financial risk-management process 

• Ensuring investments and assets are maximised.

• Working with the Head of Finance to oversee the development and implementation of systems for appraising, mitigating and reporting corporate risk. 

• Ensuring that the accounts are prepared and disclosed in the form required by relevant statutory bodies, for example, the Charity Commission and/or the Registrar of Companies.

• Keeping the board informed about its financial duties and responsibilities and liaising with the Chief Executive to develop the financial understanding of the Board of Trustees.

What we are looking for

• A finance professional. A knowledge of charity finance is an advantage. Otherwise an enthusiasm to learn, drawing from sound commercial experience and an understanding of SMEs.

• A strategic thinker with the ability to balance risk and opportunity.

• Clear communicator with the ability to bring financial information alive to non-finance specialists. 

• Willing to play an active role in areas such as forecasting, setting budgets, liaising with auditors

In addition to the above, the Treasurer will also have the responsibilities and qualities of all trustees:

Responsibilities of all trustees

• Support and provide advice on EnhanceAble’s purpose, vision, goals and activities. 

• Approve operational strategies and policies, and monitor and evaluate their implementation.

• Oversee EnhanceAble’’s financial plans and budgets and monitor and evaluate progress. 

• Quality assures the effective and efficient administration of the organisation.

• Ensure that key risks are being identified, monitored and controlled effectively.

• Review and approve EnhanceAble’s financial statements.

• Provide support and challenge to EnhanceAble’s CEO and Head of Finance in the exercise of their delegated authority and affairs.

• Keep abreast of changes in EnhanceAble’s operating environment.

• Contribute to regular reviews of EnhanceAble]’s own governance.

• Attend Board meetings, adequately prepared to contribute to discussions.

• Use independent judgement, acting legally and in good faith to promote and protect EnhanceAble’s interests, to the exclusion of their own personal and/or any third party interests.

• Contribute to the broader promotion of EnhanceAble’s objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

Attributes and qualities

We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board. 

You do not need previous governance experience – we will provide a full induction and training.

Personal skills and qualities

• Willingness and ability to understand and accept their responsibilities and liabilities as  trustees and to act in the best interests of the organisation.

• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.

• Effective communication skills and willingness to participate actively in discussion. 

• A strong personal commitment to equity, diversity and inclusion.

• Enthusiasm for our vision and mission.

• Willingness to lead according to our charity values

• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership

Terms of appointment

Terms of office

• Trustees are appointed for a 3 year term of office, renewal for 3 further terms to a maximum of 12 years.

• This is a voluntary position, but reasonable expenses will be reimbursed.

Time Commitment (Estimated at 10 hours per month)

• Attending 4 Board meetings annually. Currently meetings are held in person at our head office KT1 2TW

• Monthly scheduled meeting with the Head of Finance with flexibility to respond swiftly to the occasional ad hoc issue.  Other members of the senior management team will join some of these meetings.

• Attending a number of training and strategy sessions plus some events. 

We are looking for a new Trustee who is willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board. The Care Workers' Charity supports social care workers across the UK by providing mental health and wellbeing support, financial support in the form of crisis grants, and signposting applicants to other organisations and resources.

We are particularly looking for trustees who:

• have expertise or experience in industries apart from the care sector, or
• have experience of fundraising, or
• have charity experience, or
• have marketing experience, or
• have finance experience

Our trustees play a vital role in making sure that The Care Workers’ Charity achieves its core purpose. They oversee the overall management and administration of the charity and ensure that The Care Workers’ Charity has a clear strategy and that our work and goals are in line with our vision. Where they have specific expertise such as fundraising, they work with the CWC team, providing coaching or connections in order for us to raise funds to enable us to support as many care workers as we can. Just as importantly, they support and challenge the executive team to enable us to grow and thrive.

As a small charity, there will be times when the trustees will need to be actively involved beyond Board meetings. This may involve leading discussions, focusing on key issues, providing advice and guidance on new initiatives, presenting externally, representing the Charity, or other issues in which the trustee has special expertise. Our trustees have a key role in risk management, working with the staff team to identify and manage risks.

Our Board meetings are mostly remote with one held face-to-face each year in London and occasionally we ask trustees to represent the Charity at events or award ceremonies, or at stakeholder events which are held close to the trustee's location.

Duties:

• Support and provide advice on The Care Workers’ Charity’s purpose, vision, goals and activities.
• Approve operational strategies and policies, and monitor and evaluate their implementation.
• Oversee The Care Workers’ Charity’s financial plans and budgets and monitor and evaluate progress.
• Ensure the effective and efficient administration of the organisation.
• Ensure that key risks are being identified, monitored and controlled effectively.
• Review and approve The Care Workers’ Charity’s financial statements.
• Provide support and challenge to our CEO in the exercise of their delegated authority and affairs.
• Keep abreast of changes in our operating environment.
• Contribute to regular reviews of The Care Workers’ Charity’s own governance.
• Attend Board meetings (mostly remote and possibly one being face-to-face), adequately prepared to contribute to discussions and respond promptly to requests for required action.
• Use independent judgment, acting legally and in good faith to promote and protect The Care Workers’ Charity’s interests, to the exclusion of their own personal and/or any third party interests.
• Contribute to the broader promotion of The Care Workers’ Charity’s objects, aims and reputation by applying their skills, expertise, knowledge and contacts.

Please read the attached document which gives additional details, and includes a link to what being a charity trustee involves, eligibility requirements and the main duties and requirements of trustees.

PLEASE NOTE: Previous applicants need not apply

MHA is the largest charity care provider for older people in the UK. Our mission is to inspire the best care and wellbeing at every stage of later life.

 As a Volunteer Telephone Befriender, you’ll help improve the quality of life for older people who are socially isolated and may feel lonely. You’ll call once a week to have a chat for about half an hour to help the person feel less isolated. You’ll also encourage them to access services and facilities within their community.

 Main tasks and responsibilities: 

• You’ll spend time talking on the phone.
• You’ll establish and build a friendly and open relationship whilst maintaining appropriate boundaries.
• You’ll ensure that the member’s needs are put first within all communication, whilst respecting the members’ privacy and independence.
• You’ll maintain confidentiality, except in reporting back to the person that supports you, or in circumstances that will be discussed in your training.
• You’ll undertake all training, or support meetings, as agreed with the person who supports you.
• You’ll complete basic reporting and administrative tasks associated with the role. (e.g. Record of Calls).
• To be familiar with and to adhere MHA’s Health and Safety Policies and policies relating to your volunteering role.

Benefits for you:

• Help improve the quality of life for older people
• Help reduce loneliness and isolation
• Support your community
• Keep socially active

Skills and qualities needed:

• Good communication and people skills
• Enthusiasm
• Patience, empathy and understanding of the needs of older people
• Reliable and punctual
• Clear sense of personal boundaries and ability to maintain confidentiality
• A willingness to engage with training and development

Training, support, and requirements:

• You need to be aged 18 or over
• A Disclosure and Barring Service (DBS) check and two character references are required
• We will provide you with a full induction for the role.Training on safeguarding, health and safety and other training relevant to the role
• Ongoing support from a named contact

Times and Commitment:

• 30 minute call per week. Days and times can be flexible.
• We ask you to be able to commit on a regular basis for a minimum of six months

*Please note- we can only accept applications from volunteers who currently live in the UK*

Would you be willing to serve a unique Christian charity by supporting its Finance Department? Do you have financial experience and now wish to volunteer some of your time? If so, this voluntary post could be for you!

The opportunity

• Part-time, 1 day per week
• Reasonable Expenses Paid

This is a new opportunity to work alongside CMF's Accountant to undertake regular administrative financial tasks.

Our volunteer Finance Assistant will assist the accountant with tasks such as processing bank transfer requests, ensuring accounts software is up to date and accurate, and preparing financial reports.

Would you be willing to use your passion, skills and experience to support CMF in our mission to see Christian healthcare professionals united and equipped to live and speak for Jesus Christ?

This role is based at our London office.

Who are the Christian Medical Fellowship (CMF)?

With approximately 4,800 members throughout the UK and Ireland, our members are drawn from all Christian denominations. We are united by our faith in Jesus Christ and our belief in the Bible as God's Word. We equip doctors, nurses, midwives, and students, along with other healthcare professionals, to live out their Christian calling to care with competence and compassion. As a fellowship, we work together to support, encourage, and inspire each other, uniting to serve Jesus together in this generation.

What's our vision?

One million people access the NHS every 24 hours; it is the fifth-biggest employer on earth. What might God do with a movement of Christian healthcare professionals who live and speak for him? We long to see our healthcare system and our nations transformed through the lives of those who are living and speaking for him.

Harrow Food Bank is part of the Trussell Trust - a network of over 1300 food bank centres in the UK. Between April 2022 and March 2023, food banks provided almost 3 million food supplies to people in crisis. 

Harrow Food Bank requires two Trustees to support the Chair and current members who can support the existing Trustees:

Administrator / Secretary: to lead on all the administrative duties of the food bank and Trustee Board, ensure all meetings are conducted within the legal requirements and a record of all meetings maintained. Key roles & responsibilities:

1. Arrange and communicate dates for all Trustee Meetings, circulating papers in advance

2. Follow up on the agreed actions from meetings and keep an accurate ‘action log’

3. Ensure all stakeholders are informed of the AGM and that the AGM report is submitted to all relevant bodies

Treasurer: to lead on the financial affairs of the foodbank and to ensure that they are conducted within the required legal accounting and good practice conventions. Key roles & responsibilities:

1. Ensure that the Food Bank has proper systems for budgeting, financial controls, insurance and reporting

2. Produce and present regular finance reports for the Trustees Board Meetings

3. Maintain accurate financial records as report in a timely manner to all relevant bodies

Choice International is a UK based not-for-profit international development organisation that seeks to address inequality issues both overseas and within the UK. We promote equality, diversity and inclusion via researching, developing and implementing development projects for disabled people and other disadvantaged communities in the UK and overseas.

In view of upcoming development projects, we are seeking applications for a Project Development & Marketing Volunteer to work from our office in East London. There is opportunity for working from home after the first month.

This is an exciting position that offers plenty of scope to make a real difference in support of equality and diversity. We are currently delivering disability sports projects and events in India and in London.

The role is to assist the organisation with the development of national and international programmes for disability and equality rights and other related projects through research, administration and writing proposals, emails and reports.

The main responsibilities will be:

• To research potential partnerships and assist in the development of project proposals
• To research funding opportunities and assist in the development of grant proposals
• To assist in the organisation and management of Choice International activities and events
• To represent Choice International at conferences, exhibitions and seminars, as necessary
• To support other administrative tasks, as necessary.

Applicants should have a positive, can-do attitude, be reliable and trustworthy. If you are passionate about equality diversity and international development and keen to gain valuable, hands-on experience, then we would like to hear from you.

Please note that this is a voluntary, unpaid position. However, depending on funding available we may be able to contribute to the cost of travel from your home to the office.

Please note due to the number of applications we receive we are unable to respond to all applicants hence only shortlisted candidates will be contacted.