Administrative support volunteer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role of Volunteer Clerk
The Clerk attends board meetings, provides effective administrative support to the Council, ensures the Council is properly constituted, and manages information and document control effectively in accordance with legal requirements. This is a flexible role which for the most part can fit around the existing commitments of a volunteer.
We want equal access to challenging learning and adventure in the wilderness as an unbeatable preparation for adult life.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you: This vital role supports local groups across the UK, which are volunteer-run, offering friendship and support to people living with Parkinson's, their families, and friends. As a pivotal part of the local volunteer team, you will help plan group spending for the benefit of people affected by Parkinson's in your community.
What you will be doing: Be an ambassador for Team Parkinson’s, engaging with local staff, volunteers, and your community to ensure the group has the greatest possible impact. Accurately record financial activity, keeping the group and the Parkinson's UK local networks finance team informed of the group's financial position. With local staff support, stay updated on Parkinson's UK's financial policies, sharing them with the group and ensuring compliance. Provide regular financial reports to the committee, including final accounts at the Annual General Meeting. Deal with financial administration, from annual reports to legacy spending, and ensure accurate volunteer expense payments per policy. Be a signatory on the group's bank accounts.
The skills you need: Previous experience in finance, accountancy, or bookkeeping can be valuable but is not essential. You must be confident with numbers and able to lead the group’s finances, possessing confident computer and email skills and openness to using new systems and digital tools. A commitment to the wider charity’s aims and values is essential, as is the ability to contribute to balanced, collaborative, open, and inclusive decisions with committee and local staff.
What's in it for you: Develop valuable leadership, teamwork, and people skills. Play a crucial role in the local Parkinson's community, Team Parkinson’s, and wider local planning, making new friends and building connections. Develop or maintain your accountancy or bookkeeping skills, along with administrative and communication skills; we are happy to provide references.
Disclaimer: As a Branch Treasurer handling personal or sensitive data, you must complete and maintain data protection and confidentiality training. To be a signatory on a local group account, banks will perform a credit check, and we will take up a reference. Volunteers cannot perform this role if they have been declared bankrupt.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Communication with branch volunteers
- Providing timely reports and information to SSAFA’s central office
- Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..
The skills you need
- Friendly and approachable
- Strong administration skills
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Communication with branch volunteers
- Providing timely reports and information to SSAFA’s central office
- Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..
The skills you need
- Friendly and approachable
- Strong administration skills
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Long Covid Support
Long Covid Support is a UK-based charity providing peer support, information, and advocacy for people living with Long Covid. We also campaign for better recognition, research, and care.
What will you be doing (role overview)?:
We’re seeking an experienced Volunteer Designer to create engaging, accessible designs that help us communicate effectively with our community and wider audiences. Most projects will focus on social media, but you’ll also support with website content, newsletters, and digital/print resources. Working closely with the Communications Lead, you’ll ensure our materials are clear, consistent, and visually compelling.
What are we looking for (about you)?
· Experience: Minimum 3–5 years’ professional design experience, ideally with a focus on social media and digital communications.
· Technical Skills: Proficiency in design tools such as Canva, Adobe Illustrator, Photoshop, or similar.
· Knowledge: Strong understanding of brand identity and accessible design principles.
· Personal Qualities: Ability to work independently, respond constructively to feedback, and meet deadlines.
· Approach: Comfortable delivering high-quality work from a brief with minimal supervision.
· Application requirement: Please include 3–5 examples of your design work (portfolio links, social media campaigns, or other relevant projects).
What difference will you make:
· The opportunity to create portfolio-worthy work for a national health charity.
· A chance to shape the visual identity of campaigns with real impact.
· Flexible, remote volunteering alongside a collaborative and supportive team.
Key Responsibilities:
· Design high-quality graphics for social media campaigns, events, and awareness days.
· Create visual assets for newsletters, website content, and downloadable resources.
· Maintain brand consistency and accessibility across all designs.
· Translate complex health information into clear, audience-friendly visuals.
· Collaborate on creative concepts, bringing fresh and innovative ideas.
Equal ops statement:
We are committed to fostering an inclusive and diverse environment where everyone is treated with dignity and respect. We provide equal opportunities for all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively encourage applications from all individuals of all backgrounds, particularly those with lived experience of Long Covid.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Operations Assistant (Volunteer Role)
Location: London - Hybrid / Remote]
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible / Approx. 20 hours per week
About the Role
We are looking for a dedicated and detail-oriented Operations Assistant to support the CEO and Operations Manager in ensuring the smooth running of daily operations. This role will involve working at the heart of the organisation, contributing to both strategic projects and routine administrative tasks.
Initially offered as a voluntary position, this opportunity has the potential to evolve into a salaried role as the organisation continues to grow.
Key Responsibilities
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Provide day-to-day operational and administrative support to the CEO and Operations Manager.
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Assist with coordinating projects, ensuring deadlines are met and deliverables achieved.
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Maintain accurate records, systems, and documentation to support efficient workflows.
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Help track budgets, invoices, and expenses in coordination with the Operations Manager.
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Support meeting preparation, including agendas, minutes, and follow-up actions.
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Coordinate logistics for internal and external meetings, events, and travel.
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Liaise with stakeholders, suppliers, and partners in a professional and timely manner.
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Contribute ideas to improve processes and enhance organisational efficiency.
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Provide general administrative support as required across the organisation.
Skills & Qualities We’re Looking For
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Strong organisational skills and attention to detail.
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Excellent written and verbal communication abilities.
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A proactive, can-do attitude with the confidence to work alongside senior leadership.
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Competence with Microsoft Office Suite and/or collaboration tools (e.g., Google Workspace, project management platforms).
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Ability to prioritise tasks and manage time effectively.
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Flexible and adaptable, with a willingness to take on varied responsibilities.
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Previous experience in operations, administration, or project coordination is desirable but not essential.
What You’ll Gain
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Direct experience working with a CEO and Operations Manager.
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A unique insight into both the strategic and operational running of an organisation.
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Opportunities to develop skills in project coordination, administration, and process improvement.
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Flexibility to fit the role around other commitments.
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Clear potential for the role to develop into a permanent, paid position.
Additional Information
This is a volunteer role at the outset. We are committed to supporting your professional development, offering mentorship and opportunities to gain practical, hands-on experience. As the organisation grows, there is strong potential for this position to transition into a paid salaried role.
The Abundant Woman empowers women with support, wellness, and community, fostering resilience and sisterhood for abundant, fulfilling lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy meeting people and engaging with them? We are looking for volunteers to join our team to provide a friendly face as people arrive at our Services. You will support people to connect with others, make them feel welcome whilst assisting our staff to run services for people in crisis. Get in touch and make a difference!
What you will be doing
- Holding conversations with people using the Service, checking in on their wellbeing and providing a listening ear/friendly face
- Motivate and inspire people to take part in activities
- Support with ad hoc and administrative tasks to support the smooth running of the Service
- Opportunities to deliver activities alongside the staff team and other volunteers
- Work alongside staff to support people living in the service or accessing one of our drop-in sessions
- Welcoming and engaging people using the Service
- Support with preparing light refreshments to create a relaxed environment
The skills you need
- Good communications skills
- Ability to provide a supportive and inclusive atmosphere that encourages learning and participation
- Calm and patient approach
- Maintain discretion and judgement when dealing with sensitive and/or confidential information
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Parkinson's UK local groups offer friendship, support, and numerous activities for people affected by Parkinson's.
In Winchester, the group is a core part of the local Parkinson's community. As a committee volunteer you'll help connect people to the group, whilst making sure existing members stay up to date with the activities provided. You could have a hand in arranging activities too, whether it's seated yoga, or a chance for friends and family of those living with Parkinson's to meet - and all activities are open to you too.
You'll build existing connections, and meet new people in your local area, all whilst making a difference to those living with Parkinson's in Winchester.
The group meets each month, but many of our volunteers undertake parts of their roles from home - at a time that suits them. This is a flexible role, and you could be doing any or all of the tasks on the role description - speak to your staff contact for more detail.
More about this role
Volunteer role
Branch Committee Volunteer
Volunteer manager
Local Network Support Officer
Where you will be based
Community
Why we want you
Local groups across the UK are run by volunteers and offer friendship and support to people living with Parkinson's and their families and friends. Each group has a committee, who work together to plan the groups activities or fundraising - all in line with Parkinson's UK guidelines.
What you will be doing
- Keep up to date about the news and developments of Parkinson's UK more widely, sharing these with the group
- contributing ideas for fundraising, activities and speakers
- sharing experiences with the committee and connecting with the local community
- helping to prepare for and clear up after group meetings
- assisting at fundraising events and any activities arranged by the branch
- taking notes / minutes at meetings and events
The skills you need
- be a good communicator, as you will be working with a wide range of different people
- Honest; you'll know when to ask for help, or when tasks might be seen as less important, and able to share that with Parkinson's UK and your group
- be collaborative and team focused, as you will take part in regular meetings and discussions
- be motivated and reliable, and able to show patience and empathy when dealing with sensitive situations
What's in it for you
- Play a crucial role in the local Parkinson's community, making new friends and building connections
- You'll be part of a pioneering organisation, committed to finding a cure and improving life for everyone affected by Parkinson's - in your local area and beyond
- Gain valuable organisational, administrative and people skills
Disclaimer
It's important that people affected by Parkinson’s can trust us with their personal information. In this role you could be handling personal or sensitive data, so by undertaking this role you'll need to complete our Advanced Data Protection training. Your Parkinson’s UK staff contact can help you do this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Communication with branch volunteers
- Providing timely reports and information to SSAFA’s central office
- Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..
The skills you need
- Friendly and approachable
- Strong administration skills
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you happy to get stuck in with loads of enthusiasm? Fundraisers here at Ickworth are a diverse bunch and through talks, 2nd hand books, internal events and much more we help towards the conservation of this special place
This role will suit you if you are:
- Someone who enjoys talking to members of the public and can engage in a meaningful conversation.
- Comfortable lone working at times, as well as working in a team.
- Up for a challenge and like to reach a target.
- A person that enjoys giving excellent service.
- Happy to volunteer on your own. However, someone will always be available to support.
- Confident building new relationships with people.
Tasks and responsibilities
- Helping grow awareness and support for local & national fundraising
- Understanding different needs and interests of people and inspiring them to give in a way that is right for them.
- Supporting in our bookshop by manning the space, rotating stock, tidying and pricing books while always providing a friendly and welcoming approach.
- Attending regular meetings and suggesting fundraising ideas/feedback so we can fulfil our fundraising plan.
- Using your particular skills in creative ways to raise funds
- Answering questions people may have about the National Trust and being able to explain where donations go and impact they make.
- Ensuring we follow fundraising guidance, regulations and best practice
- Supporting big fundraising campaigns or projects.
- Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines
By getting involved you could:
- Be part of a passionate team, working closely with staff across departments raising vital funds to protect Ickworth.
- Be making a direct impact in our fundraising spaces, such as bookshop or through programming.
- Help bring the work of the National Trust to life and inspire others to get involved
- Increase your fundraising skills and experience of different ways to fundraise
You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever.
All National Trust volunteers will be asked to
- Respect and uphold the National Trust values whilst volunteering with us.
- Complete training required of all NT volunteers and any role specific training
- Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity.
We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:
- Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
- Be offered expenses to cover agreed travel costs between home and place of volunteering.
- Have remote access to support, news and rotas via our volunteer website
Skills acquired: Advice & Guidance, Communication Skills, Community Development, Customer Service, Decision Making, E-commerce, Event Support, Fundraising, General Administration, Interpersonal Skills, Inventory Management, Market Research, Marketing & Communications, Merchandising, Public Relations, Public Speaking, Retail, Sales Process, Stock / Inventory Management, Teamwork
We’re Europe’s biggest conservation charity and we look after nature, beauty and history for everyone to enjoy.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Communication with branch volunteers
- Providing timely reports and information to SSAFA’s central office
- Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..
The skills you need
- Friendly and approachable
- Strong administration skills
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Communication with branch volunteers
- Providing timely reports and information to SSAFA’s central office
- Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..
The skills you need
- Friendly and approachable
- Strong administration skills
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Long Covid Support
Long Covid Support is a UK-based charity providing peer support, information, and advocacy for people living with Long Covid. We also campaign for better recognition, research, and care.
What will you be doing (role overview)?:
We’re looking for an experienced Volunteer Website Manager to maintain and develop our online presence. You’ll ensure our website is accurate, accessible, user-friendly, and aligned with our brand. The role involves regular updates to content, troubleshooting basic technical issues, and working with the team to improve user experience.
What are we looking for (about you)?
- Experience: Minimum 3–5 years’ professional experience managing websites, ideally with WordPress or a similar CMS.
- Knowledge: Strong understanding of accessibility best practices and SEO principles.
- Technical Skills: Experience with basic image editing and formatting for web.
- Personal Qualities: Ability to work independently, prioritise tasks, and meet deadlines.
- Approach: Comfortable managing updates and improvements with minimal supervision.
- Application requirement: Please include links to 2–3 websites you have managed or worked on, along with a brief description of your role in each.
What difference will you make:
- The opportunity to take ownership of the digital front door for a national health charity.
- Experience delivering high-quality online content that directly benefits our community.
- Flexible, remote volunteering alongside a collaborative and supportive team.
Key Responsibilities:
- Update and maintain website content, structure, and functionality.
- Upload new resources, blog posts, and campaign materials.
- Optimise pages for accessibility, SEO, and usability.
- Troubleshoot basic technical issues, liaising with developers when needed.
- Implement design and content improvements in collaboration with the team.
Equal ops statement:
We are committed to fostering an inclusive and diverse environment where everyone is treated with dignity and respect. We provide equal opportunities for all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively encourage applications from all individuals of all backgrounds, particularly those with lived experience of Long Covid.
The client requests no contact from agencies or media sales.
About NEUROMANCERS
NEUROMANCERS is a peer-led organisation providing autonomous, abolitionist, and accessible mental health care for and by the neurodivergent+ community.
NEUROMANCERS was founded in 2021 by then-fifteen-year-old Aiyana Goodfellow in response to the lack of politicised community spaces for neurodivergent individuals. After years of incredible work, we are re-launching in 2025 in our new and improved form.
We are...
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Youth Founded
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Black Led & Centred
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LGBTQ+ Led & Centred
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UK Based & Globally Grounded
What does ‘NEUROMANCE’ mean?
To NEUROMANCE means to 'fall in love with divergence'.
The mainstream healthcare system fails our community by labelling neurodivergent+ people 'defective' and 'disordered'.
NEUROMANCERS seek to provide an alternative. Instead, we fall in love with divergence. Our traits are neither 'curses' nor 'superpowers'. We are simply people surviving a society that oppresses and excludes us in the best ways we know how.
NEUROMANCERS is here to support you, at whatever stage of the journey you are on - by providing autonomous, abolitionist, and accessible mental health care, by us and for us.
What is ‘neurodivergent’?
Neurodivergent means 'to diverge from the expectations of neuronormativity'. We use the term neurodivergent+ to include those under and adjacent to the neurodivergent umbrella.
NEUROMANCERS work centres neurodivergent individuals, with particular emphasis on those who are also Black and/or LGBTQ+.
We know that many people who are severely impacted by neuronormativity and ableism may not specifically identify as neurodivergent. Therefore, our term neurodivergent+ acknowledges these extended and adjacent groups.
What are the benefits of volunteering?
All volunteers will receive training relevant to their role. Volunteers have access to our Volunteer Support Fund, complimentary membership, monthly check-ins, and support from our volunteer coordinator.
You’ll also be part of an incredible community working with and towards autonomous mental health care!
We are looking for volunteers who can dedicate their much-valued time and passion to an abolitionist community organisation seeking to create alternatives to mainstream mental health care.
About the Role
The Administrative & Operational Coordinator Volunteer will provide essential support to ensure smooth day-to-day operations of NEUROMANCERS. This role involves handling administrative tasks, financial coordination, and operational design to improve efficiency across the organization.
Key Responsibilities:
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Administrative Support:
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Manage straightforward administrative tasks (e.g., contacting people, making phone calls, sending emails, making queries on behalf of the organisation and the Founder).
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Assist with proofreading and editing documents.
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Handle contracting for guest workshops (inputting key details into pre-written contracts and ensuring they are signed).
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Financial Coordination:
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Support basic financial management (e.g., tracking expenses).
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Operational Design:
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Develop and implement systems to streamline repetitive tasks and improve organisational efficiency.
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Identify opportunities for process improvements within volunteer teams and individual workflows.
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Designing and outlining visual representations of workflows and systems for accessibility.
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Ideal Candidate:
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Strong organisational and administrative skills.
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Detail-oriented with excellent proofreading and editing abilities.
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Proactive problem-solver who can design efficient systems.
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Comfortable with basic financial tasks and contract management.
NEUROMANCERS is a peer-led organisation providing autonomous, abolitionist, and accessible mental health care for and by the neurodivergent+ community
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Allowances: Travel costs and luncheon voucher
Closing date: Monday, 22nd September 2025 at 9.00am
Ref: REV-251
Are you a proactive, adaptable and empathetic individual with a keen interest in gaining hands on experience in reception duties, customer service, or administrative functions, while contributing meaningfully to the work of a social justice charity?
If so, join St Giles as a Reception Volunteer where you will be a vital part of our front-of-house team, helping to create a welcoming, professional, and supportive environment for visitors, staff, and service users.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As a Reception Volunteer, you will welcome all visitors in a warm, friendly, and professional manner, handle incoming phone calls and direct queries appropriately, plus monitor and manage the reception inbox and incoming correspondence. You will maintain a clean, organised, and accessible reception area, register visitors, ensure sign-in procedures are followed, and issue visitor badges and support security and safeguarding protocols, including monitoring access.
We will rely on you to support meeting room bookings and logistics, assist with incoming and outgoing post and deliveries, and help maintain supplies and reception materials (leaflets, forms, etc.), while also assisting with simple data entry and document filing as needed. Working collaboratively with staff and fellow volunteers and contributing towards a positive workplace culture are both key duties, as is ensuring that confidentiality and security of information is maintained in accordance with our Confidentiality, Data Protection, IT and Security policies.
What we are looking for
- Previous experience in a reception or customer service role
- Basic understanding of confidentiality, safeguarding, and data protection.
- Interest in supporting people who may face barriers to employment or services
- Reliable and punctual, with good time management
- Excellent IT, interpersonal and communication skills, both verbal and written
- A professional, collaborative and flexible approach to your work
Volunteer Support and Benefits
- Induction and role-specific training provided.
- Ongoing supervision and support from a named staff contact.
- Opportunity to develop transferable skills and gain references.
- Reimbursement of reasonable travel and lunch expenses (per policy).
- Opportunity to contribute to a meaningful cause and inclusive workplace.
Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.
Closing date: Monday, 22nd September 2025 at 9.00am
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.