Administrator And Customer Service Volunteer Volunteer Roles
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference.
We need you to lead the shop volunteer team when the manager’s not in work to make sure our customers are getting the best shopping experience possible. It’s all about making sure that the shop’s running smoothly, it looks good and there’s money being made. You’ll also be opening and closing the shop and completing the banking and shop admin as well as stock handling and managing our security processes. So, it really is a role where you’ll get loads of retail management experience.
What will I be doing?
Opening and closing the shop
Complete the banking and shop admin
Communicating with a wide range of people
Serving customers at the till
Accepting donations from the public
Putting goods on display in the shop
Maintaining high levels of shop standards, presentation, and cleanliness
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Carrying out shop security procedures
Promoting awareness of the charity and the services that we provide
What skills do I need?
Leadership experience in a retail environment
Customer service experience
Fab communication skills both face to face and over the phone
You know your way around a shop and how to run it well
Good numeracy & cash handling skills
Good admin skills
You’re really organised and can do more than one thing at a time
How much time do I need to commit?
We’d need you to give around 7.5 hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Boost your CV with retail management experience
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
Where will I be based?
In your local Tenovus Cancer Care shop
How do I apply?
If you’re over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference.
We need you to lead the shop volunteer team when the manager’s not in work to make sure our customers are getting the best shopping experience possible. It’s all about making sure that the shop’s running smoothly, it looks good and there’s money being made. You’ll also be opening and closing the shop and completing the banking and shop admin as well as stock handling and managing our security processes. So, it really is a role where you’ll get loads of retail management experience.
What will I be doing?
Opening and closing the shop
Complete the banking and shop admin
Communicating with a wide range of people
Serving customers at the till
Accepting donations from the public
Putting goods on display in the shop
Maintaining high levels of shop standards, presentation, and cleanliness
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Carrying out shop security procedures
Promoting awareness of the charity and the services that we provide
What skills do I need?
Leadership experience in a retail environment
Customer service experience
Fab communication skills both face to face and over the phone
You know your way around a shop and how to run it well
Good numeracy & cash handling skills
Good admin skills
You’re really organised and can do more than one thing at a time
How much time do I need to commit?
We’d need you to give around 7.5 hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Boost your CV with retail management experience
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
Where will I be based?
In your local Tenovus Cancer Care shop
How do I apply?
If you’re over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference.
We need you to lead the shop volunteer team when the manager’s not in work to make sure our customers are getting the best shopping experience possible. It’s all about making sure that the shop’s running smoothly, it looks good and there’s money being made. You’ll also be opening and closing the shop and completing the banking and shop admin as well as stock handling and managing our security processes. So, it really is a role where you’ll get loads of retail management experience.
What will I be doing?
Opening and closing the shop
Complete the banking and shop admin
Communicating with a wide range of people
Serving customers at the till
Accepting donations from the public
Putting goods on display in the shop
Maintaining high levels of shop standards, presentation, and cleanliness
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Carrying out shop security procedures
Promoting awareness of the charity and the services that we provide
What skills do I need?
Leadership experience in a retail environment
Customer service experience
Fab communication skills both face to face and over the phone
You know your way around a shop and how to run it well
Good numeracy & cash handling skills
Good admin skills
You’re really organised and can do more than one thing at a time
How much time do I need to commit?
We’d need you to give around 7.5 hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Boost your CV with retail management experience
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
Where will I be based?
In your local Tenovus Cancer Care shop
How do I apply?
If you’re over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership
We are seeking a committed and detail-oriented Volunteer Archivist to join our team. As a Volunteer Archivist, you will play a crucial role in preserving, organising and maintaining our archives, encompassing both digital and physical assets.
Our archive and library are permanently housed at our London Office. This role would suit someone working towards an archive or record management qualification, with an interest in social and cultural archives and history.
Main Duties
- To assist in maintaining a comprehensive archive and library encompassing both digital and physical assets representing the rich history CPAG.
- Collaborating closely with the Office Manager and CEO, your role will involve developing an efficient and user-friendly framework for the ongoing management and preservation of the archive.
- Listing, describing and boxing records.
- To develop a basic ‘collections policy’ outlining future collecting and simple archiving procedures for organisational maintenance.
- To use your knowledge of archiving processes to support staff with cataloguing archive contents.
- To undertake any other duties that may reasonably be required.
- This includes applying archival principles and standards, enhancing the archives research and historical value.
Commitment
The role requires a minimum commitment of at least 3 months, 7-10 hours per week during our working hours (Monday-Friday, 9.00am to 4.30pm).
To apply, please complete the attached application form, detailing how you meet the person specification listed in the attached role pack and return to the email address listed within.
Application deadline: 10am Wednesday 19th June 2024.
Interview dates to be confirmed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Mind Axis is hiring!
Job Title: Volunteer Events Assistant (x1 for Hounslow-based sessions)
Time Commitment: 15 hours/month
Start Date: Summer 2024 (exact date will be agreed)
End Date: 6 months from start date (with 3-month probation period)
We are a social enterprise dedicated to enhancing mental wellbeing. Our flagship service is The Teashop, which brings small groups of community members together to foster their mental wellbeing through an enjoyable activity with known mental health benefits, over a cup of tea.
Job Description:
As a Volunteer Events Assistant, you will have the opportunity to contribute to our mission by supporting in-person Teashop sessions. Each session brings together groups of up to 15 adults experiencing mild-to-moderate mental health symptoms, providing them with an enjoyable activity and an opportunity for connection in a supportive environment. We’ve offered dog therapy, art-making, yoga, and wellness discussions in the past.
Responsibilities:
- Create Eventbrite/Facebook/Instagram ads to draw new participants to future sessions.
- Assist with the setup and logistics of sessions for The Teashop service
- Travel to and support Teashop sessions by helping with materials, taking photos, and managing sign-in procedures, typically two sessions per month during weekends.
- Create engaging social media content to promote The Teashop sessions and build community awareness.
- If required, provide mental health first aid support by signposting and offering assistance to attendees in need.
- Collect feedback at the end of each session and input it into Excel spreadsheets.
Essential Criteria:
- 18+ years old
- Completed A-levels or equivalent
- Must possess a valid DBS check or be willing to have it done
- Excellent organisational skills and ability to manage time effectively during sessions
- Strong interpersonal skills and a passion for engaging with diverse communities
- Availability to volunteer two weekend days per month for in-person sessions
- Ability to travel to session locations within the designated area
- Proficiency in basic computer skills for data entry and social media management.
Desirable criteria:
- An undergraduate degree (BSc/BA)
- A valid driver's license and licensed vehicle to help transport materials
- Experience in customer service/administrative role
- Experience with working with people with mental health conditions
- Experience in social media and/or graphic design skills
Benefits:
Volunteer Events Assistants will receive:
- Compensation for travel expenses incurred going to sessions
- Opportunity to receive Mental Health First Aid training
- Gain valuable experience in event management and community engagement within the mental health sector
Application deadline: On a rolling basis
Suitable applicants will be invited to interview within 2 weeks of submitting an application. Please note that the application process may close early if we receive a large number of qualified applications. We encourage interested candidates to apply promptly.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you a people-person? Looking for a way to give something back to your local community?
We are looking for volunteer receptionists to help meet and greet visitors (including children, families, supporters and external guests) at Claire House Liverpool (based in West Derby).
Tasks will include:
- Monitoring the door and using the phone to let visitors into the site
- Accepting deliveries
- Answering queries
- Signing visitors in using the guest book
- Providing refreshments (e.g. making them a cup of tea/coffee)
- Re-stocking refreshments
- Clearing away equipment after use (e.g. placing used mugs in the dishwasher, wiping down surfaces)
- When required, picking up deliveries and supplies such as milk, pre-ordered lunches etc.
- Assisting staff in setting up and preparing rooms/equipment
- If suitable, supporting teams with admin tasks
You’ll help to make sure every visitor receives the best welcome and experience possible.
We’re looking for someone who takes everything in their stride and is able to put others at ease. Volunteers should be friendly, personable and empathetic. Experience in reception, customer service and/or in a clinical environment would be helpful, but isn’t essential. Volunteers should be comfortable using IT (including operating our phone system).
This opportunity would be best suited to someone who is happy to be busy but also understands there may be quieter times. You should be flexible, adaptable to change and a good communicator. We’re looking for confident and reliable team player.
Time: Weekdays, 9am-5pm (flexible shifts available within these times). We’re particularly looking for volunteers available on Tuesdays.
Location: Claire House Liverpool, Honey’s Green Lane, West Derby, Liverpool, L12 9HZ.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you happy to get stuck in with loads of enthusiasm? Fundraisers here at Ickworth are a diverse bunch and through talks, 2nd hand books, internal events and much more we help towards the conservation of this special place
This role will suit you if you are:
- Someone who enjoys talking to members of the public and can engage in a meaningful conversation.
- Comfortable lone working at times, as well as working in a team.
- Up for a challenge and like to reach a target.
- A person that enjoys giving excellent service.
- Happy to volunteer on your own. However, someone will always be available to support.
- Confident building new relationships with people.
Tasks and responsibilities
- Helping grow awareness and support for local & national fundraising
- Understanding different needs and interests of people and inspiring them to give in a way that is right for them.
- Supporting in our bookshop by manning the space, rotating stock, tidying and pricing books while always providing a friendly and welcoming approach.
- Attending regular meetings and suggesting fundraising ideas/feedback so we can fulfil our fundraising plan.
- Using your particular skills in creative ways to raise funds
- Answering questions people may have about the National Trust and being able to explain where donations go and impact they make.
- Ensuring we follow fundraising guidance, regulations and best practice
- Supporting big fundraising campaigns or projects.
- Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines
By getting involved you could:
- Be part of a passionate team, working closely with staff across departments raising vital funds to protect Ickworth.
- Be making a direct impact in our fundraising spaces, such as bookshop or through programming.
- Help bring the work of the National Trust to life and inspire others to get involved
- Increase your fundraising skills and experience of different ways to fundraise
You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever.
All National Trust volunteers will be asked to
- Respect and uphold the National Trust values whilst volunteering with us.
- Complete training required of all NT volunteers and any role specific training
- Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity.
We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:
- Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
- Be offered expenses to cover agreed travel costs between home and place of volunteering.
- Have remote access to support, news and rotas via our volunteer website
Skills acquired: Advice & Guidance, Communication Skills, Community Development, Customer Service, Decision Making, E-commerce, Event Support, Fundraising, General Administration, Interpersonal Skills, Inventory Management, Market Research, Marketing & Communications, Merchandising, Public Relations, Public Speaking, Retail, Sales Process, Stock / Inventory Management, Teamwork
The client requests no contact from agencies or media sales.
The RAF Museum has beautiful grounds that require continuous year-round attention, including pruning, weeding, mowing, planting and general garden maintenance.
This role offers the opportunity to help us maintain and shape the grounds at the RAF Museum.
It doesn't matter if you are Alan Titchmarsh or have little to no gardening experience at all. If you feel you can offer a few hours a week to help maintain the grounds, we would gratefully appreciate your application.
What will I be doing?
· Leaf clearing using our road sweeper and leaf blower.
· Planting, pruning, weeding,
· General tidying
· General garden maintenance
· Driving the roadsweeper
· Contributing to planning future landscape projects.
This role is perfect for you if you…
· Work well with your hands
· Are thorough and pay attention to detail
· Have the ability to work well with others
· Have some customer service skills
· Can operate and control equipment.
We are happy to make adjustments, where possible, for those with additional support needs.
Our purpose is to tell the story of the Royal Air Force through its people and collections.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have a passion for fashion? Are you a book lover? Do you enjoy meeting people and want to support a much loved local charity? Apply today to join our fantastic team of volunteers at the charity shops in Woodley and Heald Green to help raise vital funds for Beechwood Cancer Care in Stockport
No experience is necessary - just a commitment to spare a few hours each week along with
- An eager and welcoming personality
- A great team spirit
- An interest in charity retail
- Readiness to learn
As a retail volunteer you will become part of our Retail Team. Broadly, the role will encompass the following:
- Customer service
- General housekeeping
- Merchandising and display
- Sorting stock
- Handling cash
- Pricing stock
- Researching goods
- Tagging clothes
- Steaming clothes
- Manual handling of donations and stock
- Teamwork with the other retail volunteers
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Beacon Counselling are looking for enthusiastic volunteer counsellors to deliver across children and young people’s services within the organisation.
The role will require you to deliver across our community counselling children and young people services.
Appointments for services are delivered onsite however on occasion remote sessions may be offered
We are working to bring greater diversity in all areas of our workforce and are taking action to encourage applications from people of colour and other racially minoritised communities, people with a disability, and people who identify as LGBTQ+ and/or older people (aged 50+), to improve the representation of colleagues from these communities, and are a Disability Confident employer.
We particularly want to encourage people from minority backgrounds to apply. If you are unsure about applying or have any questions then please contact us directly and we will be happy to have a conversation with you.
If you have any questions or would like further information regarding the role before applying, please do not hesitate to get in touch.
The client requests no contact from agencies or media sales.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference.
We need you to lead the shop volunteer team when the manager’s not in work to make sure our customers are getting the best shopping experience possible. It’s all about making sure that the shop’s running smoothly, it looks good and there’s money being made. You’ll also be opening and closing the shop and completing the banking and shop admin as well as stock handling and managing our security processes. So, it really is a role where you’ll get loads of retail management experience.
What will I be doing?
Opening and closing the shop
Complete the banking and shop admin
Communicating with a wide range of people
Serving customers at the till
Accepting donations from the public
Putting goods on display in the shop
Maintaining high levels of shop standards, presentation, and cleanliness
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Carrying out shop security procedures
Promoting awareness of the charity and the services that we provide
What skills do I need?
Leadership experience in a retail environment
Customer service experience
Fab communication skills both face to face and over the phone
You know your way around a shop and how to run it well
Good numeracy & cash handling skills
Good admin skills
You’re really organised and can do more than one thing at a time
How much time do I need to commit?
We’d need you to give around 7.5 hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Boost your CV with retail management experience
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
Where will I be based?
In your local Tenovus Cancer Care shop
How do I apply?
If you’re over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to increase your admin or customer service skills? Then we have the perfect volunteering opportunity for you...
We are are looking for enthusiastic volunteers who want to support our members and join our friendly team of staff and volunteers. In this role, you will be assisting with the incoming calls coming into the National Helpline. Our members get in touch for a whole host of reasons - no day is the same! Some knowledge or experience of sight and or hearing loss would be an advantage in this particular role and confidence in speaking with people of all ages and backgrounds over the phone.
Duties would be varied ranging from dealing with basic incoming contact and referring any complex issues to our Membership Services team, updating our information library or carrying out research to support our work helping those with sight and hearing loss. You’ll receive full one to one training and gain a range of new skills and the confidence to use them. Although this is a remote role, there will always be a member of the team available to support you in your role.
We are looking for volunteers who would be available to support us in a slot between 10.00am – 12.00pm Mondays and Tuesdays.
Volunteering is a great way of improving you own skills and supporting others - why not join the team and make a difference to real people's lives......
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a Business Development Manager you will be the front of the charity by helping to create opportunities when engaging small, medium and large enterprises. The role will provide effective day-to-day management relating to all aspects of the charity’s set up and operations.
The role will ensure financial sustainability by assisting the CEO, Marketing Lead and fundraisers identify and secure appropriate funding that supports the values of the charity, and to clearly demonstrate and promote the positive impact of the charity.
What will you be doing?
- To manage all operational activity of the charity according to the strategic direction provided by the CEO and Trustees.
- Where required to undertake aspects of business development including identification of funding opportunities, bid writing and tender submissions.
- To assist the CEO with updating and revising the charity’s business plan and fundraising strategy in accordance with the Trustees’ strategic direction.
- Contacting potential partners to establish rapport and arrange meetings.
- Researching organisations and individuals to find new opportunities.
- Where appropriate attend conferences, meetings, and charity events.
- Develop a growth strategy focused both on financial gain and stakeholders’ satisfaction.
- To undertake any other relevant duties within the overall scope of the role, as requested by the CEO and Trustees of the charity.
- Lobby government and other policy makers on behalf of the charity’s cause or client group.
What are we looking for?
- Bachelor’s degree in business, sales and marketing or related field.
- Highly competent IT skills
- Proven customer service skills
- The ability to prioritise and manager own workload
- Understanding of data protection and confidentiality
- Excellent time management and organisational skills
- Ability to motivate and empower people
- High levels of commitment, reliability and motivation
- Flexible and adaptable approach
- Ability to learn quickly and take on tasks outside of current skill set.
Time commitment and expenses:
- 1-3 hours per week, either in or out of office hours.
- We request a minimum commitment of 3 months volunteering.
What difference will you make?
- Share your knowledge and experience.
- Learn new skills.
- Shape how the charity presents itself to service users, stakeholders, funders and the general public.
- Network with a friendly team of people.
- Make a difference to the charity and the lives of others.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
With the growth of Chronically Marvellous, we need more volunteers to operate our helpline, to give support and help to our community.
What will you be doing?
Our Helpline volunteers will work in shifts to ensure that our helpline is always staffed for our community.
Are you able to listen with empathy, understanding and without judgement? If so, you could play an important role as a volunteer for the Chronically Marvellous community. We are always in need of dedicated volunteers to join our growing service, to provide an ear to those who feel isolated and in need of support.
Our Helpline offers support to people in many ways: through signposting to other services, by offering a friendly chat at any time of day, for example. It is a crucial service and is often the first point of contact for people with chronic illnesses who need support.
The role will include:
Being the first point of contact for incoming calls, handling the calls sensitively and professionally
Being empathetic, non-judgemental and offering a friendly listening ear
Signposting to other relevant trusted services if appropriate, or noting down a need so that we can assess them for our services
Ensuring that relevant data is recorded after each call
Escalating any concerns via the appropriate channels and seek support when needed.
You will receive training and ongoing support in this role.
All roles at Chronically Marvellous are subject to a DBS check.
What are we looking for?
We are looking for people with a willingness to listen with empathy, understanding and without judgement. You will be acting as a first point of contact and it is important that calls are handled in a way that respects the individual.
You need to have:
Experience in a customer service role/volunteer work as a befriender/other similar experience
Excellent communication and active listening skills
Empathy and sensitivity for people with chronic illnesses
Be able to commit for around 5 hours per week
What difference will you make?
Having a staffed Helpline will ensure that our community always have someone to talk to, giving them more independence and empowering them to improve their overall quality of life.
Please send us your CV and a short statement about why you are interested in Chronically Marvellous, and what experience you have for the role.
After shortlisting, we will contact potential fundraisers to offer a Zoom call with the Directors.
We believe in the power of community and are committed to making a positive impact on the lives of those living with chronic illnesses.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Mind Axis is hiring!
Job Title: Volunteer Events Assistant (x1 for Redbridge or Hackney-based sessions)
Time Commitment: 15 hours/month
Start Date: Summer 2024 (exact date will be agreed)
End Date: 6 months from start date (with 3-month probation period)
We are a social enterprise dedicated to enhancing mental wellbeing. Our flagship service is The Teashop, which brings small groups of community members together to foster their mental wellbeing through an enjoyable activity with known mental health benefits, over a cup of tea.
Job Description:
As a Volunteer Events Assistant, you will have the opportunity to contribute to our mission by supporting in-person Teashop sessions. Each session brings together groups of up to 15 adults experiencing mild-to-moderate mental health symptoms, providing them with an enjoyable activity and an opportunity for connection in a supportive environment. We’ve offered dog therapy, art-making, yoga, and wellness discussions in the past.
Responsibilities:
- Create Eventbrite/Facebook/Instagram ads to draw new participants to future sessions.
- Assist with the setup and logistics of sessions for The Teashop service
- Travel to and support Teashop sessions by helping with materials, taking photos, and managing sign-in procedures, typically two sessions per month during weekends.
- Create engaging social media content to promote The Teashop sessions and build community awareness.
- If required, provide mental health first aid support by signposting and offering assistance to attendees in need.
- Collect feedback at the end of each session and input it into Excel spreadsheets.
Essential Criteria:
- 18+ years old
- Completed A-levels or equivalent
- Must possess a valid DBS check or be willing to have it done
- Excellent organisational skills and ability to manage time effectively during sessions
- Strong interpersonal skills and a passion for engaging with diverse communities
- Availability to volunteer two weekend days per month for in-person sessions
- Ability to travel to session locations within the designated area
- Proficiency in basic computer skills for data entry and social media management.
Desirable criteria:
- An undergraduate degree (BSc/BA)
- A valid driver's license and licensed vehicle to help transport materials
- Experience in customer service/administrative role
- Experience with working with people with mental health conditions
- Experience in social media and/or graphic design skills
Benefits:
Volunteer Events Assistants will receive:
- Compensation for travel expenses incurred going to sessions
- Opportunity to receive Mental Health First Aid training
- Gain valuable experience in event management and community engagement within the mental health sector
Application deadline: On a rolling basis
Suitable applicants will be invited to interview within 2 weeks of submitting an application. Please note that the application process may close early if we receive a large number of qualified applications. We encourage interested candidates to apply promptly.
The client requests no contact from agencies or media sales.