Pecan is a highly respected and dynamic Christian charity. We have been working throughout Southwark for 30 years, helping people who face seemingly impassable barriers to find a way through, re-write their futures and flourish. Our strong staff and volunteer team work with the most vulnerable people to transform lives and communities. Our work is founded on our mission, vision and values, and we are committed to showing kindness, raising self-belief and inspiring hope for the future in the individuals we serve.

Your role will contribute to the Employment Support department. You will be the key contact for external enquiries and work closely with the Employment Support team to ensure the smooth running of client support and services.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 30-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits.

We want to hear from you if you:

• Are a people person with strong communication skills
• Are flexible, confident and encouraging
• Enjoy working in a team and are keen to support them on a demanding contract

Main Responsibilities:

• Be the key contact for all client enquiries and refer to the appropriate member of the team
• Coordinate, arrange and facilitate client and staff trainings
• Maintain Pecan’s internal records and for external contractors
• Work closely with the Employment Support team on agreed tasks

Key Requirements (specific skills, qualifications required):

• Excellent IT skills, with a working knowledge of MS Office application and databases
• An ability to meet deadlines whilst working under pressure
• Highly organised, methodical and a good multitasker
• Excellent communication skills, written, verbal and interpersonal
   

Desirable knowledge/expertise

• Experience of working with disadvantaged groups
• Understanding of the charity sector
• Experience coordinating and facilitating workshops or trainings

Please read the job description before applying. Please see the full instructions to apply below.

Closing Date: Sunday 2nd January 2022, 11pm
Interview Date: Monday 10th January 2022, Time TBC

Saferworld is an independent international organisation working to prevent violent conflict and build safer lives.

Saferworld’s communications underpin our reputation and profile as a source of expertise on peace-centred peace and security issues, based on our programme evidence, impact and expert analysis. The primary purpose of the communications team is to lead, facilitate and support collaborative efforts across the organisation to reinforce Saferworld’s standing as a centre of expertise on peace, gender and security issues required to realise Saferworld’s goals outlined in the organisational strategy. We achieve this through producing high quality, relevant and timely communications that are coordinated across our different geographic and thematic priorities and delivered via our communications platforms.

The Communication Coordinator will support the effective delivery of Saferworld’s communications and branding. Working closely with colleagues across Saferworld and partners, the role will lead on promoting an ethical approach to Saferworld’s communications, producing stories of change from our projects, on photography and videos. They will also lead on branding and design within Saferworld. A key aim of the communication coordinator is to lead the development of our audio-visual work, upholding our house style and to develop our story-led content.

This position is an exciting opportunity for a communications specialist to play a role in developing Saferworld’s story-led content, bringing the voices from communities and partners we work with to the fore. The post-holder will contribute learning generated in producing story-led or audio-visual content throughout the organisation to develop the communications strategy.

Please go to our website for a full job description and details of how to apply

Community Engagement Administrator

Are you passionate about genuine community engagement, have exceptional organisational skills, coupled with a love for supporting volunteers, fundraising events and working in the charitable sector?

Then the role of Community Engagement Administrator at Overcoming Multiple Sclerosis (OMS) is for you.

At OMS, we put Community Engagement at the forefront of our Strategic Goal ‘Support’ and in listening to feedback from our community including our Ambassadors, Circle Members, OMSers and other stakeholders we are excited to be investing in the recruitment of two new roles within the Community Engagement Team. To meet the needs and ambitions of our community and to be able to grow our engagement and support, the new Community Engagement Team will need to work collaboratively and creatively with our Fundraising team to identify local and national fundraising opportunities to scale and empower our community to grow.

Working with our Community Engagement Programme Manager, supporting our Circles Community, working with a passionate and committed group of volunteers and the OMS Team

We are looking for a proactive, organised and personable individual who is able to think creatively and out of the box, delivering the following principles that underpin our work.

Overcoming MS is the world’s leading multiple sclerosis healthy lifestyle charity established in 2012. We are unique in our whole person approach and practical evidence-based focus upon self-management of MS, formulated as a holistic program. We are registered to work in England and Wales, Scotland, the US and Australia.

The OMS program addresses those lifestyle factors that are shown to influence MS progression the most, such as diet, sedentary living, stress and a lack of vitamin D. We provide extensive tailored information and support for people living with multiple sclerosis to help them make practical changes in their day-to-day lives. 

WHO ARE WE?

Part business, part charity, part membership body – students’ unions are all seriously fun places to work.

They are organisations in their own right. Professionally run, but different. Professional teams support

Elected student leaders so as they make change, improve lives and fulfil potential, we help make it happen.

The Union of Brunel Students is one of more than 550 students’ unions across the country. And with more than 14,000 members, 150 clubs and societies, a huge range of services and a bold strategy, we’re one of the most exciting.

WHAT’S THE JOB?

To support and facilitate the operation of our 100+ student led societies by ensuring that the committees have the knowledge and skills to deliver activities and events that engage and inspire their members.

You will provide administrative support, deliver training, and facilitate events, to really make a difference to the experience of students at Brunel.

The role is the first point of contact for all our societies, it is a busy, fast paced, administrative role, where you get to really focus on providing a great social experience for our members!

WHO YOU ARE:

Someone energised by the prospect of there being ‘too much’ going on!

A highly organised individual who is able to build strong relationships with committee members. You will be passionate about student activities, and will thrive in a busy office, enjoying the challenges that working with societies provides, whilst remaining calm and efficient when dealing with a busy inbox!

A self-starter, you will be able to hit the ground running and really support our societies in the delivery of their activity.

WHY APPLY?

Because you’re excited by the challenge!

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, creative individuals working to make a difference in unconventional workplaces. In return for your passion and experience we offer the flexibility for work-life balance, a competitive salary for the non-profit sector and excellent holiday allowance. We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability status. We want to support diverse and inclusive work environments and are actively looking for people who share our values.

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

The National Citizen Service (NCS) is a flagship policy at the heart of the coalition government’s vision for building a Big Society.  The programme brings together 16–17-year-olds from different backgrounds in a summer programme which includes adventure, discovery and meaningful social action.  NCS aims to support participants’ personal and social development and help them develop the confidence, skills, and attitudes they need to take on active roles in their communities and develop themselves for their own future.

Job Description

To provide office management and administrative support to the NCS regional team. The role will include day to day management of the office and liaising with Catch22 internal HR and payroll to ensure that seasonal staff are ready to go on Programme.

To review incoming correspondence and to prioritise matters for the Manager’s attention, responding to administrative requests and routine issues subject to considerations of commercial sensitivity and confidentiality.

To manage the day to day running of the office environment and coordinating facilities, scheduling and organising meetings and office hospitality.

 To distribute information and programme updates to projects and partners, via e-mail and hard copy, as instructed by the Contract Manager. Including support to monitor internal reporting requirements.

 To develop and maintain effective administration systems for the National Citizen Service and National Programmes, including maintaining up to date work diaries and arranging travel and accommodation for the team.

To support regional teams to recruit the volumes of seasonal staff required through management of smart recruiters and supporting at recruitment events when required.

To manage the onboarding process of all seasonal staff in line with Catch22 safer recruitment policy and ensure that staff are ready to go out on programme.

To support regional teams in the assessment and selection process for seasonal staff and play a pivotal role in the retention of staff through ongoing communication and social media.

To manage the timesheets process for seasonal staff to ensure staff are paid correctly and on time through liaising with Catch22 payroll.

To support NCS delivery and recruitment teams with data inputting, including expressions of interest forms from service users.

To support with the secure handling of cash and data records in the office, ensuring that processes are followed when signing monies in and out of the office.

The manage CRM systems to ensure compliance against contractual requirements relating to staff onboarding, including ensuring that all DBS and data is recorded accurately.

To monitor CRM reports daily to identify any data quality issues on the CRM system and to raise any issues with relevant managers.

To assist with Health & Safety functions of the office and ensure that all health and safety processes are up to date.

For full job description please click here.

Qualifications

Essential:

• A-levels or equivalent 
• Excellent communications skills orally and written
• Prioritisation of administrative duties
• Good time management
• Accurate date inputting of data on database
• High attention to detail
• Able to work off initiative as well as being able to be an effective team member
• Clear understanding of Catch22 and its vision, mission and ethos
• Experience of working in an administrative role
• Minute taking and distribution at a strategic level
• Practical experience of supporting and organising events
• Experience in the recruitment, selection and onboarding of staff
• Office management experience
• Ability to communicate at all levels
• Ability to work under pressure and manage multiple priorities
• Proficient in use of IT and new media technology

Additional information

You will report directly to the Regional Manager. Successful NCS delivery also relies on developing good relationships with internal Catch22 HR and Finance services.

Salary: £22,000 pa

Intro

Although we are proud to be affiliated to the RSPCA (South, East and West Devon Branch), Little Valley Animal Shelter is a completely separate, self-funded, small, local Devon charity (205154), located on a beautiful 20-acre site just outside Exeter. We have been operating from this site for over 30 years and despite the many challenges faced, last year we were able to rescue hundreds of vulnerable animals and we rehomed almost all these pets.

All our team are passionate about the many animals we care for and many of our staff have been with us for a number of years. With the future looking a little brighter (from the pandemic perspective) now is a great time to join our team as we have recently finished the rebuild of our new animal facilities, and are now poised to develop further and expand our services across Devon. 

About the role

Working alongside our finance manager, and to a lessor extent our CEO, the accounts and support services administrator will be responsible for processing our day to day finances and providing a range of support services. We are looking for a team player who can communicate effectively with colleagues. 

About you

The accounts and support services administrator will need to be highly numerate (although not essential, ideally AAT qualified or part qualified or equivilant)  with a comprehensive knowledge of bookkeeping/accounts and advanced Excel skills. 

The support serives aspects of the role requires good admin, multi taking, proiritisation and organisational skills.

We are also looking for a team player who can communicate effectively with colleagues 

Finally you will be highly motivated by our Charity’s work and have the ability to work effectively with the minimum of supervision, demonstrating integrity, understanding and empathy.

This is a permanent full time role working 37.5 hrs a week.

About Little Valley, why you should join us.

Little Valley - Big Heart 

It goes without saying that the biggest draw for people who want to join our team is their desire to help animals in need. Rest assured you will be to see first hand the importance of your role at Little Valley and also the impact it makes on the lives of the many animals that we care and support.

Little Valley Animal Shelter is a local Devon charity based in a beautiful 20-acre countryside site on the edge of Exeter. We are a separately registered Branch of the RSPCA meaning we are governed by certain overarching guidance to ensure excellent standards of care but receive minimal funding from the national charity. Because of this, working for Little Valley is challenging but hugely rewarding; with every achievement making a difference to animals on site and in our surrounding communities.

It costs over £1m a year to run Little Valley and we are in a strong and stable financial position, ready to invest in the development of our beloved charity and increase the levels of support we can offer to the animals in our region.

Our team of 33 staff and over 100 volunteers are based both at the Shelter and in our 5 retail shops which are dotted around the Devon area. The Shelter has over 30 dog kennels, including a specialist behavioural area. We also have over 50 cat pens, including a special cat compound. Finally, Little Valley has a unique stand-alone facility where we can house over 50 small animals such as rabbits, guinea pigs, ferrets and a wide range of rodents, not to mention birds of all shapes and sizes in our private aviaries. Over the years our extensive grounds and wildlife areas have also cared for farm animals, many of whom are now happy and much loved in their new homes. Working at Little Valley means you’re able to follow the journeys of the animals we care for, watching them from when they arrive with us, often from sad backgrounds, to when they are happily rehomed.

April 2020 marked a milestone in Little Valley's 30-year history as our final new kennel block were completed and commissioned - over the last few years we have totally rebuilt our cattery and dog kennels to allow us to deliver our highest standards of care in the very best facilities possible. The total cost of Little Valley's rebuild project has been well over £2m. 

It is a great time to join our wonderful team as the rebuild is now behind us and we are in the final stages of agreeing our strategy for the way forward. In the coming years we will be supporting even more animals who need our care in the Devon area and also raising our profile and diversifying our income streams to provide a more stable platform for the future. 

We have a vacancy in the Yorkshire and Humber Hub for an Administrator working 17.5 hours per week supporting our Leeds & Kirklees and Bradford & Craven branches. You will be joining a dedicated team of Hub staff and volunteers. 

It is an exciting time to be joining Cruse, as we are in the process of improving our processes and services in line with the Bereaved People First Strategy, to strengthen the support we can offer to our volunteers and to bereaved people, and so that we work better together to truly become ‘One Cruse’. 

The post holder will provide administrative support working across the Hub wide area and support our local bereavement services within these areas.

The role is based at our Leeds office with opportunities for home working. The successful candidate will work 17.5 hours over 3 days (Monday, Tuesday and Thursday mornings)

Position: Charity Administrator

Responsible To: Board of Trustees.

Reporting To: Chair of the Board of Trustees

Responsible For: Co-ordinating helpline volunteers, social media team and qualified counsellors. Acting as a focal point of Red Kite, administering the systems, email and making onward referrals. Developing the systems and processes as necessary as the Charity evolves and matures. Reporting to Board of Trustees. Supporting the Executive Directors of Red Kite in delivery of their activities.

Location & schedule: Virtual working. Approx. 22 hours per week at £12.50 per hour. Twice monthly reporting to Trustee Board at evening meeting.

It is expected that the Charity will locate into an office based environment in future as circumstances allow. The location is yet to be decided but will be located within the catchment area served; North & East Herts, Stevenage, Welwyn and Hatfield and the Borough of Broxbourne. The post holder will be expected to operate from this office once it has been established.

Post Summary:

Red Kite is a small emergent charity formally constituted in October 2019 and became operational in Dec 2020. We are at the exciting moment of establishing specialist support and counselling services for women and men (18+) who have experienced rape, sexual assault, or childhood sexual abuse. In the first year we anticipate an annual turnover of £60,000 rising as we develop in the years ahead.

The post holder will contribute towards the strategic development and operational management of all areas of the organisation in the setting up Red Kite and leading it to organisational maturity. This key role is designed to lead, manage, and develop the charitable services functions of providing a 24-hour Helpline staffed by our team of trained volunteers, as well as group work and long-term counselling based in Eastern Hertfordshire. We envisage our counselling services will also be offered across Eastern Hertfordshire virtually and at community-based locations. The post holder will oversee the Social Media Team whose overall accountability is to the Communications expert on the Red Kite Board.

Job Purpose:

• To provide daily co-ordination of Red Kite services.
• To record activity and develop reports to inform the Board of said activity.
• To provide evidence for use in bidding for additional resources.
• To develop rotas.
• To ensure that resources are deployed equitably.
• To flag gaps and service pressures to the Board.
• To model the culture, mission and aims of the charity internally and externally.
• To assist in developing the Red Kite brand and raising its profile amongst partners and referrers.
• To develop feedback mechanisms to gather information from service users, which assist service improvements and future planning.
• To contribute to the governance of the charity, by ensuring that the Board receives timely advice and appropriate information regarding relevant matters.
• To represent Red Kite at local fora as delegated by the Board.
• To contribute to business planning and make recommendations based on communication with service users, volunteers and counsellors alike.

Responsibilities

Day to day operations

• Monitoring the Helpline activity from the previous day by checking the Charityb Log systems and reviewing the Helpline volunteers notes and actions. Assign outstanding actions according to need and shift rota.
• Monitoring the Enquiries inbox and responding to new emails, assigning actions arising
• Monitoring the Frontline referral inbox and updating frontline status, assigning actions arising
• Monitoring the voicemail inbox, listening to new voicemail messages and assigning call back or actions arising
• Monitoring the Helpline Volunteers Whatsapp groups for updates on availability for shift, reassigning calls on the Charity log case management system as and when necessary
• Processing outbound referrals assigned from the Helpline.
• Keeping an up-to-date schedule of hours worked.
• Maintain the helpline shift rota in reaction to any changes in availability.
• Liaise with all volunteers as necessary.
• Ensure volunteers are following the operations process correctly
• Follow the Red Kite process on Charity Log to create, approve, budget and assign Therapy cases to Counsellors
• Answer calls during your working hours, take basic details and assign call backs to volunteers or other actions arising.
• Monitor Social Media Team Whatsapp Group and deal with issues raised

Fortnightly operations

• Run the case extract from Charity Log.
• Merge the telephony stats for the month to date.
• Update the operations activity report from the latest extracts.
• Create an operations report for the Board of Trustees in time for the Board meeting.
• Attend the fortnightly Board Meeting at 7pm every other Thursday (online or TBA location)

Monthly operations

• Attend the Social Media team meeting at 6.30pm first Tuesday each month
• Ensure the Board have sight of the Media Activity Calendar to approve prior to month start.

Quarterly operations

• Confirm availability and shift preferences with the current cohort of helpline volunteers
• Compile the shift rota
• Capture the shift rota (and volunteer non-availability)  in the Helpline Shift calendar on MS outlook
• Print out the quarterly calendars to a PDF file
• Create a spreadsheet listing the shift rota dates and times for each volunteer
• Send the rota calendars and spreadsheet to the volunteers at least 2 weeks before it starts

Record keeping

• Maintain a live register of counsellors and Helpline volunteers on Charity log
• Maintain systems to ensure that records are kept in line with GDPR.
• Ensure records are kept regarding training and staff development.
• Maintain and add to the organisations listed on Charity Log with appropriate Info links available to volunteers for searching referral agencies.
• Manage any data access requests or ‘forget me’ requests on Charity Log as per GDPR regulation.
• Maintain a risk register for Red Kite.
• Maintain the external documents folder (linked templates in Charity log)
• Maintain and update Red Kite application packs and other documents used for recruitment or information packs

Red Kite systems

• Manage the addition and deletion of users on the Red Kite network including processing forgotten password requests, creating email addresses, updating emails groups, user access to network, assigning MS licenses.
• Manage the addition and deletion/deactivation of users (Trustees/volunteers) on the Charity Log system
• Maintain the availability of the Charity Log training system as required.
• Monitor the SMS account and add more when required
• Provide updates as necessary to the website manager.

Recruitment

• Create and run ads for volunteers on local social media forums, on Reach and Do-it platforms, CVS bulletins etc.
• Send out applications packs to all volunteer enquiries
• Maintain a list of volunteers with application status and communicate when training programmes are being scheduled.
• Obtain references for volunteer applicants
• Arrange interviews with Red Kite Trustee(s)
• Create and maintain email groups for cohorts of volunteers
• Liaise with Red Kite trainer and applicants to create a training schedule
• Create the training schedule as Teams meetings in Outlook, invite trainer(s) and all applicants that have reached ‘ready for training’ status.

Other ad-hoc activity

Finance

• Monitor for funding opportunities and participate in making grant applications as agreed with the Trustees. Maintain records of applications made and the status and reporting requirements.
• Keep abreast of the budget available for counselling to manage expectations with the helpline volunteers for service users queue for counselling
• Monitor any queues arising for 1-2-1 or Group counselling and report to the Board.
• Book rooms as required and maintain records of expenditure on bookings and office supplies.

Strategy, Values and Ethos

• Contribute to the delivery of the charity’s vision, mission, strategic objectives and strategic priorities, and aid in the development of Red Kite’s philosophy and values.
• Monitor and review this strategy on a regular basis and report back to the Board.
• Aid in the fair implementation of the charity’s values, ethos, and policies.
• Contribute to the work of the charity to achieve its objectives, vision, and mission.

Legal and regulatory compliance

• Aid the charity to fulfil all its legal, statutory, and regulatory responsibilities.
• Together with the Trustees, enable the Board to fulfil its duties and responsibilities for proper governance and ensure the Board receives timely advice and appropriate information on all relevant matters.

External and Internal Communications

• Foster positive communications internally and externally enabled by a range of media.
• Create links with other rape crisis and sexual assault services.
• Act as an ambassador for Red Kite.
• Support events or represent Red Kite in meetings as requested by the Chair of Trustees

Exciting employment opportunity for an experienced and dynamic administrator in a highly regarded voluntary sector service providing mental health treatment for young people in Haringey, North London .

Open Door is an NHS commissioned voluntary sector service, providing a range of therapeutic services for young people aged 12-24. We form part of the Haringey CAMHS pathway for 12-18-year olds. We offer counselling, psychodynamic psychotherapy, CBT, mindfulness-based therapy, family and group work as well as a service for parents and carers. We offer services in Crouch End and Tottenham and on an outreach basis in secondary schools, and online. 

We are seeking a Senior Clinical Administrator to be part of our Clinical Support Service which is the first port of call for young people or parents wishing to use our services. You will be responsible for all office and reception administrative systems and for providing an efficient and effective support service for Open Door’s clinical services. This is a role where you can really make a difference, ensuring that the service has the administrative support required to work efficiently and effectively so that young people can get the care they need.

We therefore require someone who can work on the frontline and take referrals, as well as manage a small team, working under pressure in a demanding but well-supported environment. The successful candidate will have a good understanding of the importance of a client focussed service and demonstrate excellent communication and customer care skills. They will need to be IT literate and willing to learn new IT systems and digital skills.

We have a vacancy in the North West Hub for an Administrator working 21 hours per week supporting our Lancashire branch. This is a permanent role and you would be joining a dedicated team of Hub staff and volunteers. 

It is an exciting time to be joining Cruse, as we are in the process of improving our processes and services in line with the Bereaved People First Strategy, to strengthen the support we can offer to our volunteers and to bereaved people, and so that we work better together to truly become ‘One Cruse’. 

The role is home-based and applicants ideally need to be a resident in the Lancashire region to facilitate working with local volunteers and any future office-based work. The successful candidate will work 21 hours over 4 days (preferably Monday to Thursday)

The post holder will provide administrative support working across the Hub wide area and support our local bereavement services within these areas.

SOCIAL MEDIA AND CONTENT COORDINATOR

Contract: Full Time

Location: 2 days in the central London office per week with flexible hours and home working on other days

Reporting to: Marketing Manager

Line Manager Responsibility: No

Salary: £27,500

Want to be part of something special, to work in a passionate team who believe that everyone deserves access to life's essentials and that no useable product should go to waste and who work to positively impact the lives of almost 250k people every week?

About In Kind Direct:

At In Kind Direct we exist to enable more communities to thrive. We receive donated consumer products, which we then sort, store and distribute directly to charitable organisations in our network across the UK, helping their services go further. We work closely with organisations like P&G, ASDA, Kimberly-Clark, PZ Cussons, Unilever, and Amazon, finding a home for all donated goods, stopping them going to landfill, extending their life, and ensuring they end up where they are needed.

Since being founded in 1996 by HRH The Prince of Wales, we have:

• Distributed over £287m worth of essential products
• Diverted 31,800 tonnes of usable products from going to waste
• Supported over 11,400 charitable organisations

We make product giving easy, creating powerful partnerships enabling more communities to thrive.

Job Purpose:

The Coronavirus pandemic has driven a huge increase in need, both in the number of charitable organisations seeking support, and the volume of products required to keep people clean, safe and well. The reliance on local charitable support has never been greater at a time when our sector is struggling. As our initial increased crisis response is evolving to meet a sustained period of change; we will be delivering a new strategy to achieve 3x growth in impact by 2025.

We’re looking for a proactive and creative Social Media and Content Coordinator, who will lead the social media strategy and implementation to help us grow and expand our social following. The Social Media and Content Coordinator will be creative, with a passion for designing engaging, shareable content to generate engagement with different audiences across our channels. They will have experience writing targeted copy and designing content to specific audiences, whilst also supporting other areas of the marketing team with building/ updating webpages, designing email banners and supporting the Marketing Manager with the delivery of key marketing and brand campaigns in line with annual comms calendar.

We are looking to recruit someone with proven experience of growing social media platforms, creative design and copy writing skills, excellent prioritisation skills with the ability to manage multiple projects and tasks at one time. This role will help to build our brand awareness, support PR activity, source case studies and ensure our brand guidelines and tone of voice is maintained throughout. The Social Media and Content Coordinator will be a self-starter, operate with initiative and agility, have an analytical mindset and work closely with the Marketing Manager to deliver against KPIs and ensuring insight is at the heart of decision making.

2022 Key Projects

We have some exciting projects in the pipeline starting in the new year including a new website and online shop redesign and we’ll also be celebrating our 25th Anniversary which will drive a full calendar of campaigns and activity next year!

Key Responsibilities:

Social media

• Lead on the development of the social media plan, identifying different audiences for each channel and plan how to increase engagement on each. Take ownership of the social media schedule, ensuring activity is planned well in advance for key campaigns, ad hoc brand collabs and business as usual content.
• Utilise strong copywriting skills and storytelling to deliver our brand tone of voice across all channels. Apply to a range of media including PR, campaign creative, CRM, website, case studies and external partner comms and reports.
• Work with Charity Network Manager to source and deliver compelling case studies to bring our end user stories to life.
• Regular monitoring, reporting & analysis across social channels to ensure we are meeting growth KPIs and increasing engagement, adopting a test, learn and reiterate approach.
• Day to day responsibility for data protection functions across the Marketing team.

Marketing campaigns

• Support marketing manager and collaborate with internal teams to plan and execute campaigns `during key times of the year.
• Support Marketing Manager in creating new campaign concepts/ designs, copy writing and end of campaign reports to highlight the impact to be shared externally.
• Work with our PR agency, supporting with press release creation, image and case study sourcing to bring our stories to life.
• Work with creative agency to ensure our Brand guidelines and TOV are maintained, and our key audiences are being considered in the campaign planning and execution phases.

Graphic design

• Design and deliver engaging social content across our key social media channels, using resources to create impactful stories, case studies, competitions and other content to engage with our audiences.
• Work closely with the Ecommerce Manager to design the product email banners and monthly newsletters using DotDigital and MS Dynamics.
• Create and maintain a library of optimised webpages and templates.
• Champion the internal and external use of branding guidelines.
• Use video editing skills to create impactful, end of campaign reports in video form, shareable via social media, email and internally.
• Edit and repurpose existing footage in usable formats.

What you will bring:

Relevant Experience

• 2-3 years’ experience in a similar role
• Demonstrable experience of growing followers and increasing engagement on one or more social media platforms 
• Proven experience in identifying target audiences and tailoring content
• Experience using Adobe Photoshop, InDesign and Illustrator
• Knowledge of website and content management such as WordPress, SharePoint
• Strong examples of using impact measurement tools for reporting and analysis to demonstrate success

Skills and knowledge

• Strong copywriting and written communication skills
• Knowledge and experience of Google Analytics or similar analytics tools

• Commitment to and understanding of good data protection and practices
• Sensitive to the needs of our charity partners and their beneficiaries
• Action focused and able to get things done at pace to a high quality
  • Confident team player with the ability to persuade / enthuse / negotiate with others and work collaboratively with both internal and external stakeholders
• Photography skills and video editing skills are desirable

We are currently recruiting for a Regional Volunteering & Mentoring Co-ordinator to work part time with our team in Manchester.  In return you will receive a competitive salary of £11,719 - £24,416 pro rata plus benefits.

Depaul UK works with some of the most disadvantaged young people in the UK. We specialise in working in communities where poverty and long-term unemployment have resulted in generations of social exclusion and high rates of homelessness

Over the past 30 years, we have grown as an organisation and developed and enhanced our work and the impact it has across the UK.  Depaul UK has a wide range of services for young people and adults at risk of homelessness

The Regional Volunteering and Mentoring Co-ordinator Role: 

This is an extremely exciting role where you will take responsibility for sourcing and interviewing potential volunteers and getting them onboarded on our mentoring programme.

You will analyze the needs of individual services and the needs of young people when developing new volunteering roles and initiatives. Also, you will champion the filling of these volunteering roles and act as a key point of contact with internal and external partners.

This role will be on a rota basis and it includes working evening and weekend.

What makes this role exciting?

• A thorough induction and orientation to help you settle in and ensure you have the knowledge and support you need to perform your role.
• Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner.

What will ideally support your success in this Regional Volunteering and Mentoring Co-ordinator role?

• Managing significant volunteering and/or mentoring activity in a charitable and/ or corporate setting.
• Highly motivated and target driven with a proven track record in delivering set targets and outcomes.
• Written and verbal communication is precise and accurate. 
• Confident in using varied IT software and experience of managing social media for business.
• Ability to build up and maintain a network of external contacts who can help achieve service goals.

 What’s it like to work at Depaul UK?

You'll be joining a friendly, flexible and values-led organisation, and will receive:

• Competitive salary
• 26 days of annual leave plus bank holidays
• Contributory pension scheme
• Life assurance
• Cycle to work scheme
• Interest free Annual Season Ticket Loan
• Four Weeks Paternity Leave

If this sounds like the perfect opportunity for you and you’d like to become our Regional Volunteering and Mentoring Co-ordinator then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Closing Date for Regional Volunteering and Mentoring Co-ordinator applications: Friday 17 December 2021 at 23:59 pm

An enhanced DBS disclosure is a requirement for this role. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

Values-Based

From flexible hybrid working, through mental health awareness and support for our staff through training, 20+ days holiday and much more we do our best to ensure everyone is able to work in a supportive, fun and engaging workspace, fuelled by our ‘bedrock’ values that encourage growth and development through kindness and social responsibility.

The executive administrator provides support to senior management with organisation and accuracy... Scheduling: correspondence, human resources, and meetings.

To take responsibility and ownership amongst others of

o minute taking,
o office organisation,
o project management,
o deadline compliance,
o important documents and files,
o HR and H&S data and compliance – Citation platform

The Executive administrator is an important new role to support the Senior management team, in everything from its work with the Charity Board. mailing out our twice-yearly magazine Zetetick Life, to elements of quality assurance of our work and housing.  We are looking for someone who is multi-skilled, has experience working with senior management, has discretion and understands the meaning of confidentiality.

The scope of the role is multi-faceted, so you will be adept at switching gears from routine, detail-oriented tasks to big thinking, contributing as needed to our teams and volunteers because as a charity sometimes it's all hands-on deck. You are generous with your time and expertise and will go the extra mile to do a job well.

About Police Now  

Police Now’s mission is to transform communities, reduce crime and anti-social behaviour, and increase the public’s confidence in the police by recruiting, developing and inspiring outstanding and diverse leaders in policing. We are working towards a day when every community, whatever the socio-economic background of its residents, can thrive without being fearful of crime. We are looking for high-performing, committed, mission-aligned individuals who will actively contribute towards this goal. 

It is important that Police Now’s workforce reflects the communities that we serve and are empowered to contribute their best. We are an equal opportunities employer committed to diversity and inclusion in policing and our Head Office, and view workforce diversity as a business imperative. We strongly encourage applicants from all backgrounds and walks of life. 

Police Now trains graduates and career changers with leadership potential to become inspirational police officers and outstanding crime fighters on our National Graduate Leadership Programme and our National Detective Programme. Our officers are supported for life so they can confidently progress through policing ranks as innovative leaders. We are a not-for-profit organisation of ~120 employees, with ambitious goals; we need impact and solutions-focused individuals who will accelerate us towards our mission. Everything we do and our culture reflects the Police Now Leadership Principles which are attached at the bottom of this page.

What you’ll do

Police Now is looking for a Marketing Coordinator, who will be part of the team responsible for ensuring that Police Now has a pipeline of talented and diverse individuals committed to our mission of community transformation. The role will focus on supporting the wider marketing and recruitment activity and report into the Marketing Manager. This team has won over 21 recruitment and marketing awards and recently launched a brand-new graduate training programme so it's an exciting time to join.

Having our mission and values at heart, you will drive to hit our ambitious and growing targets to ensure Police Now delivers quality hires in a number of regions across England and Wales.

We are looking for an individual who has recently graduated from a marketing degree, looking for their first role, or someone with marketing experience who is looking for their next step. We need someone with a results-driven attitude and a drive to exceed ambitious targets. You must be comfortable with a varied workload, supporting the marketing team on our marketing campaigns; from planning and execution through to analysis and review along with supporting on the Onboarding and Recruitment side wherever needed. You will need to have a can-do attitude and be comfortable working as part of a team and independently. Ideally, you will be passionate about the user journey, all the way from attraction to onboarding and ensuring an inclusive experience for all. 

This role will sit on the onboarding side of the wider marketing team to support the successful delivery of marketing and communications campaigns to programme applicants and their influencers to ensure we retain the highest quality, most dedicated candidates.
 

Key responsibilities:

• Provide general marketing support to the Recruitment and Marketing team.
• Support the marketing team to deliver campaigns and projects where needed, working with other departments and managing stakeholders.
• Be the first point of contact by email, phone, online platforms, live chat and social media.
• Assist in the preparation and running of marketing events virtually and face to face across the country where needed. These may be on university campuses or at London venues.
• Maintain and update the online recruitment system and produce reports.
• Feed into the planning and creation of marketing and communication campaigns, helping to shape them on behalf of the business
• Support initiatives which develop our onboarding process into the most inclusive, diverse user journey it can be.
• Processing invoices and getting manager approval
• Manage our social media platforms by scheduling posts on a weekly basis 
• Linking in with the Comms team on any upcoming activity that needs to be shared across social channels.
• Managing different stakeholders in a professional manner within key projects and campaigns
• Making updates to the website via our CMS system 
• Looking at data to constantly inform decisions on what you’ll do next, pulling reports and understanding the metrics which can inform marketing decisions and activities.

Other duties:

• Have diversity and inclusion in the heart of all you do, contributing to the ideas and delivery of our strategy to hire outstanding and diverse individuals.
• Commit to your own personal development and ensure skills are always up to date.
• Any ad-hoc duties and projects.
   

Who we’re looking for

Although prior experience in a similar role is helpful, we are more interested in your attitude, and your willingness and ability to learn new skills and apply knowledge quickly. We would like someone who has lots of energy and can take the initiative to see where you can add value to the work that we do. This is an exciting and varied role within a growing organisation with lots of opportunities for you to gain some amazing experience.  

We are looking for someone with strong organisation, prioritisation and administrative skills, with outstanding attention to detail. You’ll take initiative, with proven problem-solving skills, and the ability to work independently as well as in a group setting.

You’ll be comfortable working at pace and being flexible, able to work comfortably within challenging timescales and shifting priorities. And you’ll be able to maintain a positive ‘can-do’ attitude, even when under pressure.

You’ll also have strong interpersonal skills, with the ability to build and maintain positive stakeholder relationships. Key to this will be your excellent verbal and written communication skills, and an ability to ‘muck in’ and help others when the going gets tough. Finally, and most importantly, you’ll be passionate about our mission, and you’ll have a thirst for professional development, eager to develop and learn on the job.

What you’ll need

Essential:

• Knowledge and motivation of our Police Now mission.
• Experience in a marketing role or from a university degree.
• Strong attention to detail including good use of numeracy and grammar.
• Good communication skills both oral and written.
• A strong team player, with the ability to use initiative, work at speed and demonstrate common sense.
• Resilience with the ability to work in a fast-paced environment.
• Flexibility and commitment.
• Strength of character and robustness.
• Enthusiastic individual who is prepared to take ownership of managing their workload.
• Personable and approachable style in order to communicate well at all levels.
• Excellent organisational skills with the ability to prioritise work and meet deadlines.
• The ability to multi-task and be effective under pressure.
• Demonstrable good working knowledge of Microsoft Office.

Desirable:

• Degree-level educated or one year’s marketing experience.
• Knowledge of graduate marketing and recruitment. 
• Experience using a content management system (CMS).

What you'll get from us

• A bright, airy, modern and buzzing office near Liverpool Street, Central London (Zone 1) Please note that during the Covid-19 pandemic, online/remote working and inductions will occur. Employees are expected to be based 3-days per week in the London office. 
• A supported working from home set-up with the technology and certain equipment required.
• Competitive salary of £20,000-£28,000 per annum dependent on location and experience. 
• Flexible working
• 27 days holiday each year plus bank holidays 
• Sanctus coaching (private mental health coaching for the workplace)
• Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts
• Training opportunities for personal development 
• Participation in a pension scheme (with 5% employer contributions and 3% employee contributions)

Please note

This role will involve working a minimum of 3 days a week at our London office, as well as travel nationally as and when required for events.

This job description is issued as a guideline. It is not exhaustive, and we would be pleased to discuss any constructive comments you may have. Due to the evolving nature and changing demands of our business this job description may be subject to change. You may, on occasions, be required to undertake additional or other duties within the context of this job description and according to the needs of the organisation.

Applications will be screened as they are received and invited to interview accordingly.  Police Now reserves the right to close the advert prior to the advertised date, should a suitable applicant be appointed.  Early applications are therefore encouraged.  

Please note that some roles within Police Now require certain levels of National Security Vetting or screening in order to effectively work with our partners. Therefore, we may ask you to complete this if you are successful.

Interview dates
To be confirmed