Administrator Jobs in Holborn, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
People Team Advisor
Job Role:
We need an exceptional People Team Advisor. We need an exceptional People Advisor. This is a key post in supporting the management and staff of the FEC. The Forces Employment Charity to be effective in their roles and provide the very best quality of provision to our external delivery. The successful candidate will have responsibility and accountability for the full employee support life cycle and will be involved in all areas of the Human Resources function under the direction of Head of People. The post holder will be expected to work as part of the HR team in the provision of a comprehensive HR service. The post holder will be required to work closely with all employees at all levels
This is a full-time, 35 hours per week, hybrid contract reporting to Head of People. The successful candidate will be required to travel to the London office 2 days per week – immediate start date but will wait for the right candidate.
Key Responsibilities:
- Ensuring the provision of a high-quality People (HR) service to all stakeholders in all employee life cycle in generalist capacity including resource, employee relations, learning & development, and reward, in accordance with the consistent application of charity policies and procedures and compliance with employment law and best practice.
- Produce employment contracts and variation to contracts in line with authorised management requests.
- Manage and Support onboarding processes with People Administrator.
- Work closely with the People and Payroll Department to ensure workforce information is kept up to date, employment changes are notified, and any problems identified and addressed.
- Issue timely and accurate payroll instructions, to meet payroll deadlines by working with People Team in specific Administrator.
- Manage staff sickness and absence in accordance with the sickness absence management policy, notifying team managers of absence thresholds and advising on Company Sick Pay limitations.
- Manage and support the implementation and monitoring of HR processes including pre-employment checks (right to work), Enhanced DBS vetting and MOD security clearance, employment contracts and variations, starters and leavers, induction, mandatory/other training, probationary period review, performance and development review, maternity/paternity/shared parental leave, flexible working requests and the evaluation of training.
- Provide and Support Administrator in the management information reports relating to HR, for example absence data, annual leave allowances, training compliance etc.
- Work with team managers to ensure all information (e.g., jobs descriptions, working hours and patterns, etc.) is consistent and up to date.
- Support Head of People in the development of HR policies, Rewards/Benefits, and other HR related projects, as requested.
- Input, maintenance, and provision of all HR data held within the HR Management System (PeopleHR) ensuring a high degree of accuracy.
- Maintain the People Team cloud-based e-filing system to ensure documents and information are retained and easy to locate.
- Initiate and co-ordinate progress of all mandatory staff training (in accordance with the training matrix) reporting compliance issues to managers.
- Be prepared to support all HR Administrator activities during periods of absence.
- Working alongside People Administrator and supporting the Head of People and site leadership team driving the delivery of the people agenda across the organization.
- Supporting the management team with ER issues and providing generalist support and advice on a variety of cases
- Playing an active role in forward thinking and fast action responses to the control of absence and retention ensuring contractual KPIs are achieved and maintained.
- Ensuring relevant management training is identified, sourced, and delivered, promoting a culture of learning and development across the organisation.
- Partnering with the other business areas and providing support in HR related activities.
- Participate in the charity’s appraisal scheme and support staff compliance (probation and annual appraisals).
- Be familiar with all charity policies and be prepared to advise/direct staff on compliance as appropriate.
- Ensure Data Protection and GDPR compliance.
- Maintain awareness of the requirements of the Health and Safety Policy and Display Screen Equipment assessments.
- Work to the charity’s quality standards and systems within the context of the ISO 9001 Business Management System.
- Undertake such other duties and responsibilities as are appropriate to this level of post or as directed by Head of Business Support.
PERSON SPECIFICATION
Essential Competencies:
- Previous experience of working in a fast-paced HR team, providing first level advice on HR policies and procedures, employment law and employee relations issues.
- Be up to date with current employment law.
- Excellent organisation and communication skills, with a good foundation in HR theory.
- The ability to multitask and deal with a range of incoming enquiries – organisation is key to the success of this role.
- Ability to develop innovative ideas and solutions.
- Excellent IT skills specifically HR Management Systems and MS Office applications; particularly Word, Excel and Outlook.
- Able to form and maintain effective working relationships with senior management, colleagues, service users and key stakeholders.
- Strong communication skills with an ability to positively challenge, influence and coach managers whilst providing a supporting service outcome.
- Self-motivated with a ‘can do’ attitude and determination to ‘get under the skin of problems’ and identify pragmatic solutions.
- Ability to work in a fast paced and varied environment, with experience in adapting to change based on business requirements.
- Able to apply high levels of common sense and logic to often delicate and complicated situations and therefore possess excellent listening and communication skills.
- Sound knowledge of employment law
- Excellent communication skills are essential.
- The ability to construct detailed reports, case letters and present MI data.
- Ability to approach issues with a proactive, forward-thinking approach, applying innovation that can be reflected to our customer and stakeholders.
- Able to streamline and improve operational processes.
- Highly enthusiastic with excellent communication skills.
- Flexibility in approach.
- CIPD Level 5 or higher or working towards it.
Desirable Competences:
-
Associate Member of CIPD.
-
Payroll experience.
-
Charitable Experience
Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.
To apply, please submit and Cover Letter and CV by Midnight Friday 17th May 2024.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Due to the rapid expansion of Day One Trauma Support over the last three years, the charity’s infrastructure has needed to respond quickly to meet its changing demands. There is now a requirement to ensure that the Finance and Resources team has the right skill set and capacity to provide the support needed by the charity in an efficient and proactive way.
The HR Officer and Executive Assistant role is a newly created position to reflect both the growing HR needs of the charity as the workforce expands, and the executive support required by the CEO and Senior Leadership Team (SLT) to ensure the efficient and effective running of the charity. This is a key role which is instrumental in bringing the HR and organisational administration functions together at an operational level.
Reporting primarily to the Director of Finance and Resources and assisted by an external HR and Employment Law support service, this role will provide advice, guidance and support to all line managers in HR related matters whilst building and nurturing relationships with key stakeholders throughout all levels of the organisation. This will include support to ensure the efficient and effective management, monitoring and reporting of people metrics, from recruitment, development, retention through to attrition and at all stages of the employee life cycle.
The role will also provide crucial executive support to the CEO and SLT of three Directors, to ensure the smooth operation of their responsibilities and co-ordinating efforts of various parties to ensure completion of key tasks and actions.
As part of an expanding and ambitious organisation, there are considerable development opportunities for the successful candidate and the ability to help shape the infrastructure of the charity.
About you:
You will have at least 3 years’ experience of delivering HR support directly and facilitating line managers to deliver HR support. You will have a demonstrable understanding of employment law and the practical application of this, with experience of implementing HR administration and operational best practice for example, in the areas of recruitment, capability and performance management. You will help lead in creating an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential, which is critical for Day One as a young organisation.
You will have significant experience of providing proactive and responsive administrative assistance to senior staff and demonstrable experience of developing and managing effective administrative systems. Additionally, the ability to build and maintain trusted relationships through professional engagement and communication skills, both written and spoken, that are effective, empathetic and adaptable to different situations are key to this role.
You will be highly organised and responsive to others in a way that is both timely and professional with well-developed time management skills to manage competing priorities, ensure follow up of actions and meet deadlines whilst working under pressure. A high level of accuracy and attention to detail is critical to this role, whilst maintaining strict confidentiality.
Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as Major Trauma. We provide practical, emotional and financial support to adults and children as well as their families and loved ones. Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
Please find the full application pack including job description on our website.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
Do you want to improve the lives of people with disabilities and vulnerable people?
Humanity & Inclusion (HI) is an award-winning international humanitarian and development organisation. Working alongside people with disabilities and vulnerable populations, we take action and raise awareness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.
Our UK team is looking for an enthusiastic and committed individual to join us as a Operations Coordinator. This is an exciting and varied role working across many areas of our operations. You will be regularly in touch with colleagues across the network, suppliers and partners. You will also get a chance to gain understanding of our operations in the UK and across the world. If this sounds like the next role for you, we’d love to welcome you to our friendly and dedicated team.
BACKGROUND INFORMATION AND PURPOSE OF THE POST
The Finance and Resources Team is responsible for responsible for HI’s finances, general services and HR in the UK. It comprises the Chief Finance and Operating Officer, a Finance Officer and an Accounting Officer.
The main purpose of this post is:
- To ensure smooth and efficient running of the HI UK office, including office services, IT, internal communications and health & safety
- To act as a key point of contact within the organisation and externally
- To undertake human resources administration for staff and volunteers, including supporting recruitment and follow-up
- To provide administrative support to the Chief Executive, Leadership Team and Board of Trustees
MAIN DUTIES AND RESPONSIBILITIES
Operations
- Maintain the office facilities and environment to agreed service levels
- Act as primary point of contact with the landlord and all suppliers for the office space, proactively dealing with arising issues
- Be responsible for the operation and maintenance of office equipment and IT equipment for all staff and volunteers, and arrange their repair or replacement, in conjunction with the Finance Officer and the Accounting Officer, as need arises
- Act as principal contact person for HI UK’s IT infrastructure and support provider, helping colleagues to access IT support when required and developing and implementing the organisation’s IT strategy
- Manage budget lines associated with running of the office and participate in procurement, primarily of office and IT supplies, liaising with external suppliers.
- Act as designated Health & Safety Officer for the office, including ensuring Health & Safety policies are up to date and being adhered to
- Continually review systems in place within the office, make improvements where required, and communicate these to relevant people
Human Resources
- Provide administrative support and advice for the recruitment of staff, consultants and volunteers, including advertising, interviews, issue of contracts and inductions, liaising with the federation manager and recruitment teams when relevant
- Assist with other HR tasks, including managing staff and volunteer files, managing the HR information system, administrative support for payroll and contributing to updates of the staff handbook
- Support teams on volunteer recruitment, contracts, induction, support and training
- Maintain an up-to-date welcome kit for new starters and provide and coordinate induction training sessions
· Make sure that HR policies and internal processes are updated and well known by all the staff
- Provide support and advice to managers on HR matters, in collaboration with the Chief Finance and Operating Officer and the Chief Executive, including leave management, payroll, pension, changes in contracts or situation, flexible working and flexible hours, diversity and inclusion, potential conflict and interpretation of the Staff Handbook
Administrative support
- Provide administrative support to the Chief Executive, including diary management, preparing and servicing meetings and filing
- Organise and support meetings of the Board of Trustees, including room booking, diary management, preparation of papers, minute-taking and organising catering
- Maintain filing systems
- Deal with enquiries, calls and emails from the public, partners and other HI entities
- Support specific projects as needed
Other tasks
- Contribute to projects led by the Finance and Resources team and the HI UK whole team.
Equal opportunities policy
HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential. Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.
We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you have a disability and meet the minimum requirements for the role, we will guarantee you an interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are currently seeking a highly organised and motivated individual to join our small and dynamic team at Malaria No More UK.
This is an excellent opportunity to contribute to our mission and make a difference. As a Business Support Officer/Administrator, you will provide general administrative support to the Operations team and assist the wider Malaria No More UK Team. Additionally, you will serve as the first point of contact for general enquiries and provide PA duties to the CEO and Leadership team. Join us and be part of our dedicated team working towards ending malaria for good.
Key responsibilities
- Assist the Head of Operations in varied administrative tasks and ad hoc projects.
- Provide PA support to the CEO and Leadership Team.
- Manage diaries and meeting bookings.
- Ensure everyone has the equipment or resources they need to carry out their work efficiently.
- Responsible for office supplies and facilities.
- Work with the Head of Operations to contribute to an efficient, pleasant and effective day to day office and team environment.
- Main point of contact for communications, telephone and organisation email.
- Assist the other teams with general support, mailouts (using Salesforce) and more.
- General administrative tasks for the organisation.
- Manage all team travel, domestic and international.
- Data entry (using Salesforce).
Qualifications, skills and experience
Essential
- Excellent IT skills, confident in using Outlook, Excel, Word, Power Point and Databases.
- A demonstrably good level of numeracy and literacy.
- Experience working in a support role for a busy team.
- Confident and effective communicator – verbally and in writing.
- Experience of working with external suppliers.
- Extremely well organised and able to manage own workload.
- Committed to delivering accurate work to agreed and sometimes tight deadlines.
- Diary management experience.
- Extensive travel arrangement experience for a team.
- Problem solving skills.
- Ability to work from our office in Millbank, London a minimum of 1-2 days per week. Including every Wednesday.
Key Qualities
- A “can do” attitude and team player with ability to think quickly, proactively AND strategically.
- Practical and hands on.
- We are seeking individuals who are committed to fostering a workplace culture that embraces fairness, kindness and respect towards their colleagues.
- High awareness of Diversity, Equity and Inclusion issues and practice.
MNMUK recognises the value of a team in which people from diverse backgrounds can introduce fresh ideas and contribute to delivering our mission to make Malaria No More. We welcome applications from candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age.
Staff Benefits Include:
- 10% employer pension contributions.
- 28 days’ annual leave plus public holiday days in the postholders country of residence.
- Private medical insurance may be available for non-UK residents depending on the postholders country of residence.
- Subsidised gym membership
- Fully flexible working opportunities
- Interest-free staff season ticket loan and bicycle loan schemes.
- Continuing personal development opportunities.
- Professional training & qualifications subsidy.
Application and Interview Process
To apply, please send your CV and a covering statement detailing how you fit the role and why you want to work for us. Please also indicate your current salary expectations in your covering statement. We value transparency and aim to offer competitive renumeration packages based on experience, relevant qualifications and market standards.
Closing Date: 19/5/24 – Please note that this vacancy may close early if we receive a sufficient number of applications. Therefore, we encourage interested candidates to apply promptly.
There will be a two interview process conducted via Microsoft Teams.
This job description and person specification is a statement of requirements at the time of writing and is not contractual or exhaustive. It should not be seen as precluding future changes after appointment to this role and it may be amended over time in consultation with your line-manager and the Director.
The client requests no contact from agencies or media sales.
Empower People to Live Fulfilling Lives:
Would you like to join a passionate team on a mission to revolutionise healthcare. This organisation invests in groundbreaking research, delivers exceptional services, and champions the needs of those they serve, creating a future filled with hope and possibility.
The Finance team is undergoing several transformative projects for 2024. These initiatives will streamline systems, processes, and support, ultimately creating a more effective and responsive experience.
Your Finance Systems Administrator Benefits Will Include:
- Work-Life Balance: Enjoy flexible hours, work environments, and practices that prioritise your well-being.
- Health & Wellbeing Support: Access confidential 24/7 assistance with mental health, legal, and financial matters through our Employee Assistance Programme, plus a cash plan.
- Growth & Development: Continuously learn and develop with comprehensive learning and personal development opportunities.
- Generous Time Off: Enjoy competitive annual leave with the option to buy or sell up to five days per year.
- Retirement Security: A pension plan and significant employer contribution (up to 10%).
- Financial Security: Feel secure with a Life Assurance plan worth four times your salary.
Your Daily Tasks Will Include:
- Maintaining and developing finance & procurement software systems.
- Configuring and setting up ERP systems.
- Managing user access and financial controls.
- Collaborating within the finance team to improve processes and improve systems.
- Monitoring system performance and ensuring data integrity.
- Designing reports and dashboards for decision-making.
- Providing end-user training on finance systems.
- Assisting with monthly reconciliations, resolution of control accounts, budgeting and forecasting and providing audit support
Skills and Experience Required:
- Experience in an accounting environment integrating systems.
- Advanced Excel skills and database understanding.
- Excellent communication and stakeholder management skills.
- Ability to identify solutions, understand needs, and adapt.
- Strong teamwork and problem-solving skills.
- Skills to simplify complex information for diverse audiences.
- Experience in working in a finance team.
Do you see yourself excelling in this role? If your skills and experience align with the job description, we encourage you to submit your CV without delay.
This is an opportunity for a talented Finance System Administrator to take their career to the next level. Professional development will take place in Chesterfield and may require occasional travel and overnight stays (all expenses paid).
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We are looking for a new team member to provide full administrative and programme support to the Employment & Careers team. The role will involve supporting the team in the day to day running of the service including the preparation of contract documentation (such as registration forms, as well as specified supporting evidence: ID proofs, Proofs of Address etc.) for submission to funding partners, uploading data spreadsheets and CMS systems, and supporting the team with promotion, outreach and engagement of our services. This includes conducting follow-ups and answering queries (by phone, email and in person) from both current and prospective participants on the programmes being delivered by High Trees. They will also be responsible for the preparation of finance related performance evidence for monthly/quarterly submission.
The successful applicant will have experience of providing efficient administrative support, be very organised and able to work to deadlines while maintaining a high level of attention to detail. Must also be flexible and excited about being at the heart of a small but fast paced team which is committed to providing an excellent service to High Trees’ users.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual Staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
Fixed term contract until the end of March 2025
14 hours per week
£23,488.66 per annum / £9,395.46 pro rata (plus allowances)
Home based with some travel in the West Midlands
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within the West Mercia team and will be to support:
-Administration for the Steer Clear team, including organising meetings to triage young people and taking minutes
-Organising and inputting data for the Climb Service to support commissioner reports
-Working alongside the other administrative assistant to complete administrative tasks that arise in the team
We are currently looking for an organised and reliable to join our dynamic, ambitious team.
In order to be successful in this role, you must have:
-Excellent organisational skills
-An ability to take clear meeting minutes
-Microsoft Excel skills including understanding manipulating data
-An ability to problem solve
-An ability to organise others
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
The closing date for applications is midnight on 16th May 2024. If after 14 days we have received enough applications, we reserve the right to close this vacancy from the 2nd May onwards.
Interview date TBC
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
IN1
Are you an enthusiastic and confident self-starter with strong interpersonal, organisational and problem-solving skills? Do you enjoy monitoring and evaluating media coverage, managing relationships with media monitoring companies, and handling media enquiries with professionalism and efficiency?
TPP are recruiting a PR and Communications Assistant on behalf of our client, a highly respected and well-established charity, dedicated to making a positive impact on the lives of society's most vulnerable individuals.
Benefits:
- 25 days' holiday per year plus Bank holidays.
- Season ticket loan.
- Pension scheme.
- Employee Assistance Programme.
The Role:
As a PR & Communications Assistant, you will collaborate closely with Media Managers and Communications Officers to monitor and evaluate media coverage, maintain filing systems, manage relationships with media monitoring companies, and handle media enquiries with professionalism and efficiency. This role offers a unique blend of administrative responsibilities and opportunities to support the production of press releases, website content, and internal communications.
Main responsibilities:
- Provide administrative support for the PR & Communications team, including managing online filing systems and processing invoices.
- Act as the initial point of contact for media enquiries and internal/external stakeholders.
- Generate media coverage evaluation reports and monitor coverage for reputational risk.
- Compile and distribute a weekly email alert for senior staff.
- Create cross-platform content for both external and internal channels.
- Assist in coordinating and attending media interviews, case study interviews, filming or photography shoots, and events.
- Contribute to the management of social media channels and occasional website updates.
- Support the delivery of national and regional campaigns and stories.
Essential requirements:
- Solid administrative support experience.
- Experience in a press office or communications department.
- Ability to work well under pressure and meet tight deadlines.
- Excellent written and verbal communication skills.
- Strong interpersonal skills and the ability to build positive working relationships.
- Experience with editorial writing or social media content production.
- Understanding of sensitivity when communicating stories of vulnerable individuals.
- Exceptional organisational skills and ability to prioritise tasks effectively.
- Proficiency in Microsoft Office.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK is currently recruiting for a motivated Salesforce Training & Adoption Manager to lead on the training and strategy of our Salesforce solution. In this role, you'll be working directly with our extensive Partner Network, supporting them to gain the most value out of the solution.
As Salesforce Training & Adoption Manager, you'll have a pro-active, strategic, and concise approach, with exceptional stakeholder management skills. Working as part of the Service and Business Improvement team, you'll develop a training strategy for our Salesforce solution, implement successful adoption strategies for our different Network Partners, and create self-service training materials to support our different users.
This is a hybrid opportunity, a blend of homebased and office working. The expectation is that you will attend our London office once a week. There will also be regular travel to our local network partners across the nation.
Age UK internal grade - 6L
Must haves:
* Experience of providing training to end users of digital systems.
* Experience creating training strategies and plans.
* Significant experience of driving adoption of CRM solutions across a diverse and geographically dispersed workforce.
* Experience of undertaking adoption reviews with staff groups, and achieving improvements in adoption of CRM solutions.
* Strong soft skills, with a confident and clear manner of presenting information in an engaging way.
* Must be understanding of the various challenges experienced with digital transformation projects.
* Experience of designing and developing training material.
* Confident use of Microsoft applications such as Office 365 Applications including Teams, PowerPoint, Word and Outlook.
* Willingness to travel Nationally to various locations to deliver training and support.
* Experience facilitating listening groups and feedback sessions.
Great to haves:
* Experience working with non-profit organisations.
* Experience with Moodle.
* Experience with Salesforce service cloud.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
The purpose of this role is to provide efficient and comprehensive administrative support to the joint directors of development and engagement (D&E), and director of policy and strategy (P&S). This would be an ideal role for a well-organised and enthusiastic candidate who is looking for the next step in their business administration career. The post-holder will also work closely with colleagues in the chair’s, chief executive’s, deputy chief executive’s and other directors’ offices, and will be a key member of a busy, but collaborative, executive support team (EST).
The director of D&E and the director of policy and strategy work across the organisation and with multiple external stakeholders to forward the work of NHS Providers on behalf of our members. The post-holder must be a team player with an ability to work flexibly across the organisation, prioritising and managing their own workload amid conflicting demands and busy work periods. Excellent judgement and discretion, and an ability to promote a positive image to both internal and external stakeholders, are essential.
The client requests no contact from agencies or media sales.
We're looking for an experienced, proactive and resourceful Repairs Maintenance Manager located at our Head Office in Caledonian Road, Islington.
£45,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
Look Ahead Care and Support own and manage a mixed portfolio of properties across London and the Home Counties. The organisation accommodates customers with a range of support needs. The Repairs Manager will work as part of the Property Services team. Assuming day-to-day responsibility for the oversight and coordination of all repair and maintenance activities across all tenures (Supported, Unsupported, Intermediate and Market Rent).
Responsible for working collaboratively with the Customer Contact Centre to facilitate the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements. Offering technical expertise, whilst being a lead escalation for Contractor Management and Commercial Meetings.
What you'll do:
Instigate Orders
Authorise orders and approve variation price works from agreed SoR's. Offer technical support to Customer Contact Centre to ensure that works are value for money. Promptly instruct contractor and confirm agreed timescale. Liaise with scheme mangers as necessary.
Order Approvals
Approve and review high value orders, variations, and completed works prior to invoice.
Quality Assurance
Lead on all areas of quality assurance including sharing site visit responsibility with Property Inspector. Manage requests for pre inspections and post inspections with Property Inspector. Lead on Damp and Mould quality inspections and follow up reports. Communicate inspection KPIs to key stakeholders.
Works Delivery
Ensure that all works are completed within agreed time frame work and that this is accurately monitored through weekly WIP reports.
Contractor Management
Ensure strict adherence to Contractor code of conduct and agreed SLAs. Lead contract progress meetings to manage performance.
Complaint and Query Lead
Manage all complaints responses related to repairs from inception and act as escalation point for repairs and void teams.
For full job details please visit our website
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
What you'll bring:
Commitment to Value for Money and Quality Standards.
Can-do attitude.
Approachable and open behaviour.
Highly organised, can work with clear time frames and good attention to detail.
Essential:
A demonstrable commitment to deliver exceptional customer service.
Ability to promote best practice in Repairs, Voids and Asset management.
Experience of specifying Repairs and void works.
Experience gained from within a building/construction environment, with knowledge of regulations in Health & Safety; Repairs & Maintenance.
Excellent communication skills (both written and verbal) with a proven ability to influence and gain credibility with senior stakeholders and customers.
Undertake regular CPD (Continuing Personal Development) in construction related subjects.
Strong IT Skills - Microsoft Office - minimum Intermediate level.
Perform any other duties as may be reasonably requested by your line manager.
Desirable:
An HND or equivalent in construction or building studies.
A Full UK Driving Licence.
Knowledge of construction techniques.
Knowledge of building standards regulatory requirements in relation to repairs and maintenance.
Demonstrable knowledge of construction Health and Safety regulations.
Working knowledge of NHF Schedule of Rates (SOR's)
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a high-calibre candidate to join our staff team as a part-time adult learning tutor. The ClementJames Centre is an award-winning charity that provides programmes that address underachievement and social exclusion. We support nearly 3,000 children, young people and adults each year to release their potential.
If you are an outstanding tutor then The ClementJames Centre can offer a supportive staff team, and a varied and interesting role which supports hundreds of people each year.
The part-time adult learning tutor will be based at our thriving centre and will have responsibility for working both individually and as part of the Adult Learning Team to plan and deliver the Adult Learning programmes.
This exciting role will not only give you a real insight into the charity sector, but also provides you with the skills and hands-on experience required to excel as a charity professional. We offer development and support, and you will have the opportunity to work with driven and compassionate colleagues within a vibrant community.
If you believe that everyone should have the opportunity to release their potential and live fulfilled lives and you would like to join a dynamic, innovative organisation, then The ClementJames Centre could be the perfect career choice for you.
Contract - Part-time, permanent
Annual Leave - State school holidays (in line with the Royal Borough of Kensington & Chelsea)
Benefits - Staff pension, ongoing training and development opportunities, Employee Assistance Programme, Travelcard loan and Cycle to Work scheme
To Apply
To apply for the role of Part-time Adult Learning Tutor, please read the job pack and fill out the application form on our website. We will be doing rolling recruitment for this role. We strongly encourage early applications as we will do interviews as and when suitable applications come through, and will close recruitment once we hire a successful candidate. The form consists of information about you, your educational and professional experience and a 400 word supporting statement. If you have any issues completing the form, please do not hesitate to get in touch.
Please see our website to read the job pack and to complete and submit the application form.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We’re looking for a motivated Grants and Administration Officer. We are happy to consider someone who is newer to grant-making but with deep experience of the charitable sector. We will be looking for someone with aptitude for the duties below who will be able to work independently following training where needed. Alternatively, we would be open to a candidate with experience of grant management who can hit the ground running. The salary offered will be commensurate with experience.
The role is split between grants assessment and management and providing administrative support to the team. A more detailed outline of the duties can be found below. We expect the majority of the role to be focused on grants assessment and are looking for someone with a good ability to prioritise a varied workload.
Some travel within the UK will be required for visits to applicant charities and grantees with the possibility of very occasional overnight stays.
The Dulverton Trust is keen to nurture talent and has a generous training budget to help you develop your career.
Duties
Grants assessment and management:
• Process grant applications. This includes:
o Visiting, meeting and corresponding with applicants.
o Reviewing, requesting and analysing relevant information.
o Providing feedback on unsuccessful applications.
o Preparing written recommendations for submission to the Board and presenting at Board meetings.
• Monitor progress on grants awarded.
• Ensure the timely and accurate recording of activities and transactions with applicants and grantees through the Trust’s database, Salesforce CRM.
• Represent the Trust at public events such as seminars and receptions.
• Contribute to the Trust’s ‘grants-plus’ activity, which aims to support the work of applicant charities through sharing knowledge and experience of good practice and brokering pro-bono consultancy support.
• Take on specific research in relation to current funding priorities or potential new areas of activity, as required.
Administrative support:
• First point of contact for enquiries and invitations to the Trust by post, email and on the phone.
• Responsible for day-to-day management of the Trust’s digital systems. This includes Salesforce, Box, Wordpress, Cognito, Zapier and Lastpass. Specific duties vary by programme but generally include keeping data current, ensuring staff have relevant access rights and permissions, and backing up data on a regular basis. Training will be provided on all of these systems.
• Manage the Trust’s subscriptions and memberships (e.g. Association of Charitable Foundations, ICO).
• Maintain the Trust’s register of interests.
• Prepare Board papers and Minutes (printing, binding and posting papers).
• Update 360giving with the Trust’s grants data (training will be provided).
• Support meetings (circulating calendar invitations, booking meeting space, organising catering and on-the-day setup and close down).
• General office duties including keeping the office stocked with stationery and tea/coffee and welcoming visitors to the Trust. Lead on the office security systems and dealing with contractors.
• Processing grant and supplier payments
Specification for Applicants
• Evidence of right to work in the UK.
• References to evidence integrity and good character.
Skills and Qualifications
• Deep knowledge of and demonstrable interest in the non-profit sector.
• Experience of grant management, including the due diligence process, presenting to decision-making committees and monitoring of grants. This could be from grant-making or fundraising work.
• Ability to understand and analyse information from applicant organisations including:
o Financial documents (including charity accounts, management accounts, cashflow forecasts and project budgets).
o Monitoring and learning processes.
o Strategic plans.
o Impact reports and evaluation materials.
• Ability to synthesise the above information, along with in-person meetings, to produce clear and accurate written summaries and recommendations to be put to the Director and Trustees.
• Excellent attention to detail.
• Good judgement.
• Excellent written and oral presentation skills.
• Well-organised with a proven ability to prioritise and manage a varied workload and work to deadlines.
• Good interpersonal skills, able to communicate with people from a wide variety of backgrounds and over different media (e.g. on the phone, email or in person).
• A positive and can-do attitude. We are a small team; flexibility and mutual support are markers of our organisation culture.
• Proficiency and confidence in using IT. The Trust conducts most of its business using cloud-based systems including Microsoft Office 365, Box and Salesforce.
How to apply: Please send your CV along with a cover letter setting out your suitability for the role.Please note that we will not consider applications without a cover letter. This is a rolling recruitment process and we will make contact as we receive applications. We hope to make an appointment in April.
The client requests no contact from agencies or media sales.
PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED. Please upload the application form via Breathe HR. Your application will be rejected without a completed application form (attached in the vacancy).
If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org
At Bookmark Reading Charity, we exist to change children’s life stories through the joy of reading. We are recruiting a Fundraising Research and Administration Intern who will join the charity for six months and play an important role in providing valuable insight to teams across the charity, with a particular focus on supporting the Fundraising team. You will be responsible for research and analysis into potential donors, along with providing administrative support with donor communications, campaigns and database management. This role is an opportunity to gain fundraising experience in a growing organisation and develop a variety of transferable skills in a charity setting.
Job Description
- Lead on prospect research to build our pipeline of prospect funders across corporates, foundations and individuals
- Identify new organisations and philanthropists who could be supporters of Bookmark
- Support with delivering an effective impact reporting programme by creating termly update reports, case studies and mass mailings
- Work with the Schools team to organise donor visits at our partner schools
- Complete online enquiry forms for prospective Trusts and Foundations
- Work with the Impact Team to ensure that key impact statements and statistics are shared with the Fundraising team to support exceptional proposals
- Support the co-ordination and delivery of events
- Collate, input and maintain accurate information on databases, including our customer relationship management (CRM) system and SharePoint
- Ensure that all activity helps to build Bookmark’s brand and is always brand compliant
Person specification
Essential
- Good communication skills, both verbal and written
- Strong organisational skills
- Focussed on meeting deadlines
- Excellent attention to detail
- Ability to work independently and contribute as part of a team
- Enthusiastic, professional and positive, with a strong desire to learn
- Friendly, inquisitive and helpful mindset
- Flexible mindset, suited to working across teams in a busy organisation
- Proficient in Microsoft Office suite (particularly Word, PowerPoint and Excel
Desirable
- Salesforce and / or SharePoint experience
- Events management experience
- Mailchimp experience
ADMINISTRATIVE INFORMATION
Contract type:Fixed Term, 6 months
Salary: London Living Wage (£13.15 per hour) equating to £25,643 p.a FTE
Location: Three days per week at the Bookmark office with flexibility around home working for the remaining days
Hours: 37.5 hours (Monday to Friday).Attendance required at some events which may fall outside of normal working hours. Bookmark operates a TOIL policy in such cases.
Deadline: Wednesday 1st May, 11.59pm
Benefits
• 25 days plus bank holidays
• Half day for employee’s birthday
• 3 years of service – 1 extra day (total of 26 days)
• 5 years of service – 2 extra days (total of 27 days)
• Buy/sell holiday (5 days)
• Hybrid working - Minimum of two days per week in our office
• Employee Assistance Helpline
• Matched pension scheme up to 5%
• £150 per employee per year for company events, such as Christmas party, team days and lunches.
• Free tea/coffee
• Charity Worker Discounts
• Tickets For Good
• Sabbatical Leave Policy
• Free yoga sessions
• Training and career development opportunities
Notes
Bookmark is committed to promoting a diverse and inclusive community. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.
Bookmark is committed to safeguarding and promoting the well-being and welfare of children and requires everyone associated with the charity, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including references from past employers and Disclosure and Barring Service checks.
At Bookmark, we are a small but growing team of hard-working people, who care about what we do. We love to roll up our sleeves, try new ways of doing things, and support each other so that we can achieve our goals. If that sounds like you and you share our vision and values, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Customer Services & Administration Manager
Temporary (Could become temp-perm)
2 months +
35 hours per week
Hybrid working - 3 days in London, 2 days remote
PAYE: £19.95 - £23.12, + hourly holiday pay
I'm recruiting for a leading health related charity. They require a Customer Services & Administration Manager to join them on a temporary basis starting ASAP, this role will run for a few months, and ideally the temp will be considered for a more permanent position in the charity. This is a full-time role, working 35 hours per week, requiring you to be in the London office a few days per week to ensure the smooth running of the office and to manage the team of direct reports. If you prefer, you can work remotely the rest of the week. This is a busy, and varied role, the bulk of the role is managing the supporter care function, managing the efficiency of processing income, coupled with people management and office management.
The Customer Services and Administration Manager will ensure that the team functions efficiently and effectively to deliver an excellent customer care service. The team respond to Gift Aid questions and queries, and process credit and debit card donations made via the supporters, both online and by phone. You will support the maintenance of the charity's BACS and direct debit system and producing direct debit claims in line with BACS rules and regulations.
You will conduct weekly 1-2-1's with your several direct reports, and attend any important meetings required. Other duties include ensuring the office and processing runs smoothly, managing the staff rota system, financial administration, dealing with any complaints and ensuring supporters are receiving the highest level of customer care.
The successful postholder will bring experience of managing a customer services/ supporter care team, where they have strong knowledge and experience around processing, thanking supporters, BACS direct debit claiming process, and Gift Aid regulations, as well as line management experience.
The charity require someone to start asap, ideally within the next two weeks, interviews are being arrange on a rolling basis so please do not hesitate to reach out with your CV and interest.