Administrator jobs in holborn, greater london
Starting from £36,272 + benefits
10 months FTC (maternity cover)
Purpose - what you will be achieving
The Programme Officer will be responsible for the administration and delivery of the Academy’s women in research programmes, including working collaboratively with external consultants that will facilitate the delivery of mentoring training and career development workshops. The role provides an opportunity for a person passionate about supporting the next generation of researchers to be involved in the delivery of our unique portfolio of programmes.
In addition, staff are encouraged to take part in cross-team projects, for example in promoting equality, diversity and inclusion in our activities and to contribute to initiatives such as staff learning lunches and networking opportunities.
The Academy is an outward-facing organisation and as Programme Officer at the Academy you will have the opportunity to engage with a range of stakeholders including Fellows and senior academics, professional organisations and researchers.
About the role - what you will be doing
- Administration and delivery of the Academy’s Mentoring and SUSTAIN – women in leadership programmes
- Shared organisation and delivery of a variety of online and in-person workshops and events for the Academy’s Mentoring and SUSTAIN programmes, with individual responsibility for developing and delivering specific events within the programme
- Working with professional consultants, who will assist in the development of the Mentoring and SUSTAIN programmes and facilitate mentoring training and career development workshops
- Supporting mentees and mentors during the pairing process by monitoring the Academy’s mentoring portal and CRM system, managing the mentoring inbox queries and providing accurate and frequent reporting on mentoring uptake via the CRM’s reporting tools
- Liaising with the Business information team to raise programme areas that rely on CRM support and require improvements
- Liaising with a range of stakeholders, including universities, funding partners and biomedical and health researchers, to promote these programmes and to encourage participation
- Researching developments in programmes areas and the needs of discrete groups of aspiring biomedical and health researchers
- Producing published career development information, guidance and resources, both print and digital
- Raising the profile of the programmes to highlight the Academy as a leader in the field
- Monitoring and evaluating the success of the programmes and assisting with the production of high-quality reports
- Coordinating communications activity, and may include newsletter and maintenance of relevant sections of the Academy’s website
- Liaising with Academy Fellows, stakeholders, funders and other professional bodies
- Updating Academy Officers, Council and Senior Management Team through papers and briefings
- Supporting the wider programmes and career team activities as required
- Undertaking other ad-hoc duties that can reasonably be expected of this post
About you – what you bring to the role
- Excellent written and verbal communication skills
- Experience organising and managing events and training workshops
- Experience using Salesforce CRM and reporting tools
- Some experience working with external facilitators and experts desirable
- Experience producing printed and digital content
- Strong organisational skills with keen attention to detail
- Building and maintaining effective networks
- Collaborating with other organisations
- Confident team player (within and across teams)
Benefits
- Salary progression framework
- Hybrid and agile working
- 29 days annual leave including Christmas closure dates, plus bank holidays (pro rata)
- Regular organisation-wide Wellbeing Days
- Pension (the Academy offers a flexible contribution structure with a minimum employer contribution of 8% up to a maximum of 13% of gross salary, with an employee contribution ranging from 3% to 8%)
- Life assurance
- Vitality Private Medical Insurance, on completion of probation
- SimplyHealth Cash Plans, on completion of probation
- Season ticket travel loan (interest free), on completion of probation
- Cycle to work scheme, available on completion of probation
- Family-friendly benefits – enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to work
- Subscription to Headspace and Class Pass
- Staff training to support your development including EDI training
For more information and to apply, please visit our careers page.
Closing date: 3rd December 2025.
Interview date: w/c 8th December 2025.
About This Job
This is an exciting training role in Army Cadet Headquarters responsible for the coordination, development and implementation of strategic training policy across the Army Cadets.
We are looking for a training professional to bring their skills, enthusiasm, and personal credibility to the team and lead on the training governance, strategic policy, and implementation of training requirements across both our volunteer staff and employed workforce.
This role is key to ensuring Army Cadets training meets the governance requirements of the MOD, and follows required process and procedure, whilst forging its own dynamic and flexible youth training policies to meet the needs of a modern youth organisation.
This position is a permanent full-time post (40 hours per week) which will be office based in Cadets Branch, HQ Regional Command in Aldershot, however significant homeworking will be permitted. The starting salary for the post will be £32,600 per annum.
Essential Skills
· Experience of delivering strategic training policy for a large organisation
· Risk Management or Safety qualifications.
· Experience in delivering training.
· Demonstrable success in establishing effective working relationships across a range of organisations.
· Excellent written and verbal communication skills, effective interpersonal skills, and emotional intelligence.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together, in both charities we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference, and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charities’ work in pursuit of their charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 21st December 2025.
Please note, AI should not be used to produce either the covering letter or CV.
Interviews will be held in Holcombe Moor Training Camp, Spenleach Ln, Bury BL8 during the week commencing Monday 12th January 2026.
Please note that as charities dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
We reserve the right to close the role advertisement early if we receive a large number of applicants.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Assistant Finance Officer
Sickle Cell Society
Location: London
Contract: fixed term – 24 months
Hours: 14 hours per week/ 2 days per week
Salary: £30,000 per annum (£12,000 per annum)
The Sickle Cell Society exists to improve the quality of life for people living with sickle cell disorder and their families. We are the only national charity in the UK dedicated to supporting this community through advocacy, information and advice, support services and awareness.
We are now seeking a highly organised, self-starting Assistant Finance Officer to join our small and committed team. Reporting to the Finance & Administrative Manager, the postholder will contribute to ensuring our financial operations are accurate, efficient, and compliant.
This is an excellent opportunity for someone with strong finance skills who is looking to grow their experience in a meaningful, mission-driven environment.
About the Role
As Assistant Finance Officer, you will support the smooth day-to-day running of our finance function, contributing to financial reporting, transaction management, audit preparation, and budget support. You will also assist with key administrative and HR processes, helping to ensure best practice across the organisation.
The ideal candidate will be analytical, detail-oriented, and confident managing multiple priorities with minimal supervision. You will work closely with the Finance & Administrative Manager, but also engage with teams across the charity and external partners.
This is a varied role where no two days are the same, offering plenty of opportunity to develop your skills while playing a vital part in supporting the Society’s strategic and operational goals.
Key Responsibilities
Financial Management
- Support the management of daily financial transactions and maintain accurate financial records.
- Prepare and analyse monthly financial reports, budgets, and forecasts.
- Process supplier invoices, staff payments, and expense claims promptly and accurately.
- Assist with financial planning and analysis, including data collection and reporting.
- Support annual audit preparation by collating and organising required documentation.
- Help ensure compliance with financial regulations, internal policies, and procedures.
- Contribute to the development and improvement of financial systems and internal controls.
Administrative & HR Support
- Assist with onboarding new staff and maintaining accurate HR records.
- Monitor and administer the stakeholder pension scheme, including auto-enrolment and monthly contributions.
- Record and update staff absences, including sick leave, TOIL, and annual leave.
- Provide general administrative support to ensure smooth organisational operations.
Organisational Engagement
- Support statutory reporting, including updates and submissions to Companies House and the Charity Commission.
- Participate in key Sickle Cell Society events such as the Annual General Meeting and community workshops.
- Undertake ad hoc duties as required by the Finance & Administrative Manager.
Download the full job details, and application form, on our website.
We support and represent people affected by sickle cell disorder.
The client requests no contact from agencies or media sales.
Job Title: Hertfordshire Project Assistant
Salary: £27,150 (London Fringe weighting)
Position Type: Full time/Fixed term (until December 2028)
Reports to: Scaling Manager
Based at: Remote, with travel to schools in Hertfordshire
Working Hours: 5 days a week, 9am-5pm (flexible)
Pension: School Food Matters matches pension contributions at 7% of pensionable earnings
Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during the school holidays
This role requires occasional work outside of core hours (for example, if visiting a school breakfast club). It also requires travel to schools across Hertfordshire, so access to a car would be desirable. Training for delivery of the programme will be provided online and in person, and you will be expected to travel outside of Hertfordshire for some of these sessions.
Background to School Food Matters
At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.
Background to Nourish
Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.
Job purpose
· To support two Project Officers with the delivery of Nourish in 40 schools in Hertfordshire (primary, secondary and SEND settings) over 3 years
Key tasks include
· Recruit schools to take part in Nourish
· Shadow and support project team to deliver in person food audits in schools
· Build relationships and work closely with teachers, teaching assistants, cooks, kitchen teams and senior leaders in schools in Hertfordshire to improve the food they offer their students
· Provide practical support to the project team with setting up workshops including paperwork and food shopping
· Provide admin support to the project team
· Tailor Nourish resources for Hertfordshire schools where required
· Collect data and maintain accurate records relating to the project
· Gather content for our comms team, website and social media platforms
· Keep project team fully updated on progress
· Keep up to date with safeguarding requirements and reporting procedures.
· Maintaining the ethos of the charity and positively promoting our work at all times
· You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential.
Person Specification
Essential
· Excellent administrative and organisational skills with great attention to detail
· Excellent IT skills including excel, word and email
· Ability to work in a team, and seek help when needed
· Comfortable engaging with variety of audiences (students, school staff and parents), incl. writing and responding to email, conducting telephone, virtual and face to face meetings, and running workshops
· Self-motivated and optimistic with a can-do attitude
Desirable
· Experience of working for a charity or not for profit organisation
· Experience of working in schools
· An interest in food education and children’s health
· Access to a car
We campaign for a better school food system. We support schools, local authorities and MATs to improve food in schools.



The client requests no contact from agencies or media sales.
Join us!
Contact is a national charity for families with disabled children. We provide information, advice and support, and bring families together so they can support each other. We campaign to improve their circumstances, and for their right to be included and equal in society.
Your role:
To support the development of the new Co-Production project in Ealing in partnership with Ealing Mencap and the EPCF
To provide organisational and administrative support to the project and SG meetings
· To communicate with parents and parent volunteers supporting the project
·To facilitate and manage the new Co-Production Steering Group with partners and professionals from the LA
·To communicate on a regular basis with partners and LA services
·To act as first point of contact for queries about the project from parents and partners
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Scaling Assistant
Salary: £28,770
Position Type: Full time / Fixed term with option to extend subject to funding
Reports to: Scaling Manager
Based at: School Food Matters, Blackfriars Settlement, 1 Rushworth Street, SE1 0RB
Working Hours: 5 days a week, 9am-5pm (flexible)
Pension: School Food Matters matches pension contributions at 7% of pensionable earnings
Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during the school holidays
The role is mainly office-based with the option to work from home a couple of days per week. It also involves some travel to regions outside of London to assist with training and support for our regional teams.
Background to School Food Matters
At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.
Background to Nourish
Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.
Job purpose
· To assist the team with the scaling up of our Nourish programme
Key tasks include
· Recruit schools to take part in Nourish in the regions
· Provide admin support to the Scaling Manager with setting up e.g. sending out calendar invites, project paperwork, writing minutes
· Assist Scaling Manager with set up of training sessions – agendas, venues, and minutes
· Tailor project resources for different regions delivering Nourish where required
· Design and create project assets such as presentations
· Manage online training platform
· Monitor Regional Officers documentation and check it stays up to date
· Attend occasional project sessions to capture photos, videos and quotes
· Collect data and maintain accurate records relating to the project
· Keep Scaling Manager fully updated on progress
· Keep up to date with safeguarding requirements and reporting procedures
· Maintaining the ethos of the charity and positively promoting our work at all times
· You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential.
Person Specification
Essential
· Excellent administrative and organisational skills with great attention to detail
· Excellent IT skills including excel, word and email
· Ability to work in a team, and seek help when needed
· Comfortable writing and responding to emails, conducting telephone, virtual and face to face meetings
· Self-motivated and optimistic with a can-do attitude
Desirable
· Experience of working for a charity or not for profit organisation
· Experience of working in or with schools
· An interest in food education and children’s health
We campaign for a better school food system. We support schools, local authorities and MATs to improve food in schools.



The client requests no contact from agencies or media sales.
People Adviser – Employee Relations
We are seeking a supportive and confident People Adviser with solid employee relations experience to help managers and staff navigate HR issues fairly, consistently, and in line with best practice.
Position: People Adviser – ER
Salary: £35,000 to £40,000 per annum
Location: Remote with occasional travel
Hours: Full time, 37 hours per week
Contract: Permanent
Closing Date: 30th November 2025
Interview date: Week commencing 8 December 2025
About the role
This is a hands on role providing first line HR advice and support across the organisation. You will be a trusted point of contact for staff and managers, helping them resolve people issues with confidence while ensuring policies are applied fairly.
You will also support the People Partner and Business Partner with employee relations casework, HR administration, policy compliance, and general queries. Your guidance will help managers lead well, improve consistency, and strengthen staff engagement.
Key responsibilities include:
- Providing first line HR advice to managers and employees
- Supporting employee relations cases including performance, disciplinary and grievance matters
- Ensuring HR policies are applied fairly and consistently
- Managing HR administration including contracts, changes, absence records and exit interviews
- Maintaining accurate HR documentation and records
- Supporting policy review and implementation
- Contributing to employee engagement and wellbeing activities
- Helping identify training needs and supporting HR related training
- Managing HR data and preparing reports
- Supporting wider HR projects and continuous improvement
About you
You will be approachable, clear and supportive, confident providing advice and building trust with staff at all levels.
Essential skills and experience:
- Experience providing HR advice and HR administration support
- Knowledge of UK employment law and HR best practice
- Experience handling employee relations cases
- Strong interpersonal and communication skills
- CIPD Level 3 or equivalent experience
- Strong attention to detail and organisational skills
- Able to handle confidential information with discretion
- Comfortable using HR systems and Microsoft Office
Desirable:
- Experience in the charity, health or social care sector
- Working towards CIPD Level 5
- BSL skills or willingness to learn
About the organisation
You will be joining a specialist national charity supporting the health and wellbeing of deaf people across the UK. Services include care, therapy, advocacy, domestic abuse support, and children and young people’s services. Their work is delivered by deaf people for deaf people in British Sign Language, and they are recognised as one of the largest disabled people’s organisations in the UK.
To Apply
You will be redirected to our client’s website to complete an online application for this role, there is also a BSL video translation of the job description.
Other roles you may have experience of could include HR Officer, HR Advisor, HR Administrator, People Officer, People Advisor, HR Coordinator, Employee Relations Administrator. #INDNFP
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Outline of the role
Supporting the planning and delivery of IAPB’s events as a key member of the IAPB Campaigns, Communications and Events team. Assisting with planning, logistics and administration of events at IAPB that enhance knowledge of eye health and convening of our members and stakeholders. Working with the Global Events Manager (UK-based) to plan and deliver high-quality events across the organisation, including the annual large-scale global event.
IAPB is happy to consider applications from those interested in working full time (37.5 hours per week) or those wishing to work 4 days a week.
Scope and accountability
The post holders role will support the implementation of our expanding events portfolio:
- Supporting the planning, delivery and evaluation of our online and in-person events in the UK and globally. This includes supporting with scheduling, liaising with members, key-stakeholders and suppliers, and managing the event administration to ensure the smooth running of the events.
- Manage the global events calendar to ensure IAPB events are advertised effectively and to the right audiences. Work with the communications team to ensure events are marketed effectively across our membership via the appropriate communication and social media platforms.
- Ensure the event attendee experience and event accessibility is continually improving and adapting with sector trends.
- Manage the events email inbox, ensuring timely responses and redirecting queries to relevant team members.
- Assist with event programme planning and administration for the annual global event.
- Speaker liaison management, working with the team to manage speakers for events, ensuring they are briefed, have supplied relevant information and working to build a database of speakers.
- Responsible for managing the data collection across events to understand the event's reach and continuously improve event processes and planning.
- Keep up with new trends and developments in events to better leverage them to help meet IAPBs goals and objectives.
The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance for the global eye health sector dedicated to eliminating the global vision crisis. A global network spread across 100+ countries, of the most brilliant and committed non-profits, philanthropists, public and private organisations.
We are seeking someone to be a part of our journey and help us achieve our goals. We are a small charity with a supportive can-do attitude. We are informal but professional and work flexibly. This role offers a real opportunity for someone to contribute our development and progress towards our goals.
For further details of the role, the person specification, more about IAPB and the benefits we offer, please see the attached job description which will be visible when you press Apply.
IAPB is the premier eye health body which brings together a unique network of members and membership bodies from across the world.


The client requests no contact from agencies or media sales.
Finance Assistant
The Finance team at KCLSU are looking for a Finance Assistant to support the delivery of core financial and administrative functions, in line with financial regulations, procedures and compliance requirements of external statutory bodies.
As part of this, you will:
- Assist in the preparation of accurate, timely, and compliant financial statements and management accounts.
- Support the annual audit process.
- Play an essential role in ensuring high-quality service to KCLSU's internal and external stakeholders, including students, by maintaining accuracy, efficiency and professionalism.
To apply for this role, please fill in an application form and include a personal statement detailing how you meet the person specification.
To be eligible for this role, you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport or visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one.
- Not be a trustee of King's College London Students' Union.
REF-225 146
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
About the role
The HR Assistant is a generalist role working across recruitment, learning & development, payroll, ER casework, employee engagement and project work. You will support the HR team to deliver an effective, compliant and customer focused people service. You will have strong administrative experience with excellent attention to detail, and experience supporting recruitment processes and procedures. The ability to work with confidentiality and discretion is essention.
As part of your development we will support you in achieving CIPD Level 3 or 5 including paid time off for study leave.
About Alexandra Palace
Affectionately known as 'The People's Palace', Ally Pally is one of London's most iconic destinations. For over 150 years it has stood as a beacon of creativity and culture- home to world-first innovations, unforgettable entertainment and open access to green space across 196 acres of parkland in North London.
In return for your hard work we of offer:
- Generous annual leave - 28 days including 4 Christmas closure days + bank holidays
- Opportunity to apply for free event tickets
- Summer and Winter social parties
- Discounts across our on-site catering units
- Access to free and confidential Employee Assistance Programme + more
Key duties and responsibilities
- Coordinate end to end recruitment leading the process from advert through to formal offer stage
- Assist with monthly payroll processing
- Support managers with staff induction programme and appraisal process
- Assist with the organisation and delivery of learning and development programmes and training opportunities
- Provide admin support with ER casework
- Promote staff engagement by communicating staff updates, social opportunities, and ad hoc announcements
- Support with project work
- Develop knowledge of HR systems to help trouble shoot coomon queries from staff
This is not an exhaustive list, please see the JOB PACK for further details
Essential
- CIPD level 3 Foundation certificate or equivalent work experience
- Administrative experience preferably gained within a HR team
- Experience supporting recruitment processes and procedures
- Interest in general HR function
- Customer focused
- Highly organised with the ability to work to deadlines
- Ability to work with confidentiality and discretion
Our mission is: To repair, restore and maintain the park and palace for the recreation and enjoyment of the public forever.
The client requests no contact from agencies or media sales.
If so, this Director’s Assistant & Business Support role could be a great fit for you.
Location: London | Hybrid - 2 days a week in the office
Contract: 12-month maternity cover
Why work here?
You’ll be joining a national charity that empowers girls and young women with confidence, friendships and life-changing experiences. As Director’s Assistant & Business Support, you’ll play a key role in helping the organisation deliver its mission by ensuring the Director and their leadership team are supported to work effectively.
You’ll also benefit from:
- Hybrid working and flexible hours
- 25 days annual leave, rising with service volunteering leave
- 10% employer pension (when you contribute 5%)
- Healthcare cash plan, wellbeing time and Employee Assistance Programme
- Cycle2Work scheme and season ticket loan
- Learning and development support, including help with professional qualifications
About the Director’s Assistant & Business Support role
You will:
- Manage the Director’s diary, inbox, communications and meeting schedule
- Prepare agendas, briefings and presentations
- Take meeting minutes and track actions
- Work closely with the wider leadership support team to share information and align work
- Coordinate specific time-limited projects and events led by the Director
- Support finance administration including invoices, expenses and credit card reconciliations
About you
You will be well-suited to the Director’s Assistant & Business Support role if you:
- Have experience providing PA / Executive support
- Enjoy juggling tasks and solving problems before they arise
- Communicate clearly, professionally and confidently
- Build positive relationships with a wide range of people
- Have strong organisation and attention to detail
- Understand the importance of inclusive and respectful working practices
Apply Now
This is a fantastic opportunity to use your organisational skills in a meaningful role where your work truly makes a difference.
- Please don’t delay. Applications will be reviewed as they are received. We would be happy to discuss further and share a full job description. CV and supporting statement are required.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
- Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage the removal process and consent process
- Assist with sending out problem payment letters
- Following up cancelled regular payments as part of the winback process
- Assist with handling material requests and recording actions on the Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Senior Supporter Care Manager
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a full time Senior Paralegal to work alongside our Head of Regulation, dealing with concerns relating to our Registrants' fitness to practise. The role will support from initial receipt of concerns all the way through to final disposal of cases, including tasks such as taking witness statements, preparing bundles, working with Counsel and experts, setting up and clerking hearings as required.
For the right candidate, this is an exciting opportunity to develop legal skills and gain valuable experience of the full end to end Fitness to Practise process within a small healthcare regulator. For those who are working towards legal qualification, we are open to signing off qualifying work experience and can discuss this further at interview.
We are looking for an enthusiastic and highly motivated individual with relevant legal experience who is keen to join our small and friendly staff team. This is a hybrid role, with at least one day per week (Tuesday) in the office in Archway, London.
Applications must include both a CV and a cover letter to be considered, with the cover letter outlining how you meet each of the essential criteria.
Person Specification
Essential
1. Evidence of legal qualifications at least to degree level.
2. Relevant legal experience in interviewing witnesses and drafting witness statements.
3. Demonstrable experience in case handling.
4. Highly organised with strong attention to detail.
5. Excellent written and verbal communication skills.
6. Ability to work under pressure in a fast – paced environment.
7. Ability to compose documents and bundles in a succinct manner.
8. Ability to assimilate and understand complex regulatory legislation.
9. Ability to work flexibly in a small, close knit, multi-tasking team; working with colleagues and on own initiative with minimal supervision.
10. Understanding of the importance of confidentiality and data protection
11. Experience of using Microsoft Office packages, particularly Word, Excel, and Outlook.
12. Willingness and flexibility to work some evenings, and occasional Saturday, to attend meetings or conferences (time off in lieu is given)
13. Commitment to BPC’s aims and objectives.
Desirable
1. Healthcare regulation experience and/or other regulatory settings.
2. Experience in undertaking investigations.
Job Title: Director of Operations - Maternity Cover
Salary: £55,000 - 65,000
Hours: Full-time (40 hours/week) or Part-time (min 24 hours/week)
Location: Central London / Hybrid (1-2 days in office per week)
Annual Leave: 25 days paid annual leave, increasing by 1 day per year of service (up to 28 days), plus an additional day for your birthday or key LGBTQI event and time off over the Christmas week.
Benefits:
- 5% employer pension contributions
- £600 per year mental wellbeing support
- Enhanced parental leave (4 months full pay + 2 months at 50%)
- Annual allowance for professional development and training
About Us
GiveOut is an award-winning international LGBTQI community foundation bringing together our community and allies to support LGBTQI activism worldwide.
Across the world, courageous activists are working tirelessly to protect LGBTQI communities and advance equality. But they lack resources and funding is fragile, especially in the Global South. LGBTQI groups receive a tiny fraction of international development aid.
GiveOut exists to bridge this gap. We provide a platform for individuals, businesses and others to give tax efficiently in one place, ensuring sustained funding for LGBTQI human rights activism worldwide. By pooling donations, we provide grants to pioneering organisations, empowering them to defend our communities, tackle inequality and campaign for lasting change.
In just seven years, we have provided over £3 million in new funding, supporting nearly 60 LGBTQI organisations globally. Our grant partners report back on their achievements, and we share their impact with our supporters, demonstrating the tangible difference their generosity makes.
Together, we are strengthening the global LGBTQI movement, ensuring activists have the resources they need to build a more just and equal world.
About the Role
The Director of Operations is a member of GiveOut’s leadership team, partnering closely with the Executive Director, they will lead on all operational matters, ensuring GiveOut is an efficient, compliant, and resilient institution capable of delivering lasting impact.
The Director of Operations oversees the charity’s financial and administrative systems, human resources, compliance and risk management, and internal communications. They will support the Executive Director in strategic planning, budget management, governance, stakeholder reporting, and cross-organisational projects, deputising for the Executive Director when required.
This is an exciting opportunity for a strategic and hands-on leader with strong operational, financial, and people management experience who is passionate about advancing LGBTQI rights globally.
Key Responsibilities
Governance and Compliance
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Support the Executive Director in servicing the Board of Trustees; preparing papers, coordinating meetings, and onboarding new trustees.
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Ensure organisational compliance with statutory, legal, and data protection requirements.
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Lead on risk management, maintaining robust policies, risk registers and assessments, and mitigation strategies.
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Coordinate the annual audit and reporting to the Charity Commission.
Strategy and Planning
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Partner with the Executive Director on strategic planning, helping to strengthen GiveOut’s sustainability and impact.
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Support the Executive Director in exploring new markets, operating models, and partnerships.
Financial Oversight
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Lead on financial management, including budgeting, cashflow forecasting, management accounts and financial reporting.
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Ensure compliance with financial policies, charity regulations, and audit requirements.
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Monitor and analyse financial performance, identifying risks and opportunities to strengthen financial resilience.
Operational Management
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Lead the smooth and efficient running of daily operations, ensuring systems and processes support the team’s effectiveness.
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Identify and implement process improvements across functions to drive efficiency, accountability, and collaboration.
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Oversee internal communications and office management, fostering a positive, inclusive, and collaborative working culture.
Management and Human Resources
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Provide effective line management and leadership to team members in the Operations Grant-Making and Communications teams.
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Oversee recruitment, onboarding, training, and performance review processes.
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Maintain and update HR policies, ensuring legal compliance and alignment with GiveOut’s values.
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Cultivate a learning culture and support staff wellbeing and professional development.
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Oversee payroll, pensions and benefits administration, ensuring accuracy and compliance.
Essential Skills and Experience
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Proven leadership and management experience, ideally within a charity or non-profit setting.
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Strong financial literacy and experience with budgeting, reporting, and audit coordination.
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Knowledge of charity governance, compliance, and risk management.
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Demonstrated ability to lead teams, manage performance, and foster a positive organisational culture.
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Excellent organisational, problem-solving, and communication skills.
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Strategic thinker with a hands-on approach and a commitment to continuous improvement.
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Commitment to GiveOut’s vision, mission, and values, and understanding of issues facing LGBTQI communities globally.
Desirable Skills and Experience
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Experience working with Boards of Trustees.
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Familiarity with UK charity law and the regulatory environment.
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Understanding of international development or human rights sectors.
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Experience implementing GDPR and data management frameworks, with knowledge of best practice in data protection and security.
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Understanding of cyber security principles and practical approaches for small charities.
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Proficiency with accounting and CRM systems (e.g., Xero, Blackbaud/Salesforce, Google Workspace).
Why Join Us?
At GiveOut, we pride ourselves on fostering a dynamic and supportive work environment where you can make a tangible impact on global LGBTQI rights. You will have the opportunity to shape the future of LGBTQI philanthropy while working with a passionate and dedicated team.
We pool the donations we receive to provide grants to LGBTQI organisations around the world, ensuring that they have more of the resources they need.
The client requests no contact from agencies or media sales.
Please note: We are currently recruiting for two separate roles - Project Manager and Administrator. However, we welcome applicants who may wish to apply for both roles combined as a full-time position. These roles are usually carried out by one person, with a combined salary of up to £34,000. If you wish to apply for both roles, please complete only one application and clearly state at the top of your personal statement that you are applying for the full time combined role.
About the Role
Working alongside the Managing Director, you will play a key role in supporting the day to day running of the BDD Foundation while leading on key projects during this three month cover period. The primary focus of this role will be to oversee and manage the Overcoming BDD Programme (OBP), ensuring effective delivery, volunteer support and supervision, and a high quality, compassionate experience for all participants.
In addition to the Overcoming BDD Programme, you will provide project management support across other core initiatives, including the Schools Project, Conference planning, and any additional projects that form part of the charity’s priorities during this period. You will work collaboratively with the team to maintain operational efficiency, uphold the charity’s values, and contribute to activities that extend our impact and support the BDD community.
This role also involves HR responsibilities, including overseeing the full employee life cycle of staff and volunteers, reviewing and updating charity policies, and managing any people or volunteer related queries or concerns. Knowledge and understanding of HR processes is desirable, but not essential - this can be discussed at interview or offer stage should it not already be part of your skillset.
This is a meaningful and rewarding opportunity for someone who is organised, values driven and keen to contribute to positive change for people living with Body Dysmorphic Disorder (BDD).
How to Apply
Please submit a CV and a personal statement (maximum 750 words) via CharityJob by 12pm midday on 3rd December 2025.
In your personal statement, please include:
- Why you are interested in the role
- Any connection you may have to BDD or passion for the cause
- The skills and qualities you would bring
- How your experience makes you suitable for this position
Interviews are due to take place on 11th and 12th December 2025
If applying for both the Project Manager and Administrator roles combined, please state this clearly at the top of your personal statement and submit only one application.
This role is open to UK based applicants only and subject to a DBS check.
The client requests no contact from agencies or media sales.