St Martins is a specialist provider of supported accommodation for people who have Mental Health needs complicated by other areas of need, such as from learning disability, drug and alcohol addictions and forensic histories.

Based in St Martins’ Head Office in Islington, the function of the Assessment Coordinator & Practitioner will be to process referrals into St, Martins, to arrange and carry out assessments at given locations, to write detailed reports and to provide follow up customer care to both people referred to St Martins and to statutory professionals that have been involved in the process.

There will also be a role for the Assessment Coordinator within the collation of clinical audit data for the organisation and participate in reviewing the quality of our services.

Key Responsibilities and Tasks Include (but not limited to):

• To receive referral information and determine eligibility for St Martins, liaising with Operational Managers and working closely with the Project Managers to identify suitable placements. 

• Prioritise, process, and respond to all referrals and enquiries submitted by telephone, email or the website.

• Attend and participate in meetings within the organisation as appropriate and as agreed by the Operations Manager

More information will be found in the job description.

Closing Date: 21st June 2020.

Please send a CV and covering letter (to include a supporting statement) via the button below.

Please also note that only shortlisted candidates will be contacted. 

Reporting to the UK Communications and Fundraising Manager within the Executive Department, you will be at the forefront of demonstrating to the public how Afghanaid is changing lives in Afghanistan. You will perform a variety of administrative tasks to support the smooth functioning of the fundraising team; contribute to the retention and growth of our supporter base by producing content for our fundraising communications; support the management of our social media channels; and engage with current and potential supporters online. During this 6-month internship, you will be given close support and guidance to undertake the tasks detailed below.

Key Responsibilities:

Communications

• Work closely with the UK Communications and Fundraising Manager to assist in all supporter liaison and fundraising communications activities.
• Identify opportunities for positive exposure of Afghanaid, and opportunities to inspire new support.
• Liaise with project staff in Afghanistan to gather case studies and photos to develop into communications content.

Social Media:

• Create, edit and schedule engaging content across all social media platforms including Facebook, Twitter, Instagram and YouTube (images, videos, animations/gifs and infographics).
• Use social media platforms to promote our website content and drive traffic to our website.
• Help oversee, collect and analyse social media metrics to assess the effectiveness and reach of our online presence, and make recommendations for improvement.
• Monitor online content posted by others on our social media platforms and respond in an appropriate and timely manner.
• Identify opportunities to engage new audiences, potentially with targeted content.
• Identify and cultivate relationships with new social media accounts.
• Identify trends and cultural moments on social media which are relevant to Afghanaid and identify ways to get involved.
• Help develop, maintain and execute a social media content calendar across platforms to grow community engagement, awareness, and adoption.
• Contribute to the development and implementation of a social media strategy.

Website:

• Help keep the website up to date by drafting copy and proofreading content to ensure it is grammatically correct and sensitive to the cultural and security considerations within Afghanistan.

Email:

• Support in the creation of monthly email newsletters to be sent to our subscribers.

Administration

• Process post and answer the office telephone.
• Process all donations received, whether by mail, online or by other means and ensure donors are thanked in a timely manner.
• Ensure Gift Aid declarations are sought from all eligible donors and appropriately filed.
• Ensure lapsed regular givers are contacted in a timely manner.
• Support the Finance Officer to reconcile monthly income by accurately coding donation reports.
• Maintain up-to-date records in the fundraising database. Ensure data is collected and entered accurately in the database to enable effective communications and strategic marketing decisions.

External Fundraising Appeals

• Support the UK Communications and Fundraising Manager to pursue and execute external fundraising appeal opportunities, including UK Aid Match, The Big Give, and various national newspaper Christmas appeals. This will entail producing creative communications and logistical support.

For the right candidate, this internship has the opportunity to develop into a more permanent position.

Full job description and person specification attached.

Working through a combined approach of programmes and advocacy, the Cherie Blair Foundation for Women helps release the potential of women entrepreneurs in low and middle income countries.

Through our work we support them to grow and start successful micro, small and medium businesses so that they can create better futures for themselves and their families, enable their communities to prosper, contribute to strong economies, and move the world in a whole new direction. Over the 12 years since the Foundation’s inception, we have directly supported over 160,000 women across more than 100 countries, and our ambitions continue to grow.

We’re looking for a skilled communications professional to join our workforce at an interesting, challenging, but extremely rewarding and exciting time as a Senior Communications Officer. The ideal candidate would be a highly motivated individual with strong skills in writing, editing and proofreading, creating engaging communications materials, using social media and other digital platforms professionally, administration, and managing many competing priorities.

You’ll be an important member of the External Affairs team and work closely with our Programmes and Partnerships teams to co-ordinate and support the delivery of a rich, engaging communications plan which promotes our work to a wide range of stakeholders and influences for progress towards closing the gender gap in entrepreneurship.

This is a full time, permanent role at 35 hours per week, with core office hours being 10am to 4pm. We have some flexibility around working hours but this is reviewed case-by-case on an applications basis, at the discretion of the Senior Leadership Team. The Foundation’s workforce are currently all working from home and you will be too until such a time that we can safely return to our Central London office (W1), from where you’ll be based after then.

We have a lively, friendly, passionate and hard-working team, with an international and collaborative culture. This role has a salary of £25,375 per annum, and you’ll be entitled to 28 days of annual leave (which includes 3 that must be taken at Christmas), and other benefits.

To apply, please download the Job Description, and send us the following:

• Covering letter addressing relevant experience for the role (1,000 words max)

• Current CV – no more than two pages

• Two examples of communications materials you have produced or led on, including one written piece, e.g. a blog, press release or news post. This can be a web link or a file attachment

Please send your application, or any questions you may have, to the email address listed.

Apply by midday, 12 June 2020. Interviews will be held via Zoom during the week commencing 15 June 2020. Our current aim is to hold only one round of interviews.

The Foundation is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply for this position. All applicants should have the right to work in UK. Please let us know if you have any access requirements of which you would like us to be aware during this process.

Due to the large amount of applications we receive, please note that you will only be contacted should we wish to invite you to interview.

Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application.

Recruiting for 2 x Support Workers to join our Young Peoples Service in Tower Hamlets!

GBP 22,360 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Campbell Road Young Peoples Service provides support to over 55 young people in Tower Hamlets with accommodation across 6 sites, dependent on the support needs of the individual. They may have a number of challenging and complex needs including Substance Misuse, Mental Health, Domestic Abuse, Gang Affiliation, Female Genital Mutilation, Sexual Exploitation and Learning Disabilities. The service works alongside Statutory Agencies to provide a holistic support package for our customers.

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Personal Assistant to Chief Executive

Salary: £30k - £35k and attractive terms, dependent on experience

The Society of Chemical Industry (SCI) is an international forum where science meets business.  Established in 1881, SCI is a registered charity, based in London, with members in over 70 countries.

SCI’s principle charitable objective is to advance the application of science into industry for public benefit, and it does this through events, publications and other activities.

SCI seeks an experienced full-time Personal Assistant to provide administrative and secretarial support to the Chief Executive.  Routine duties include diary management, managing a contacts database, filing, travel and meeting arrangements and management for the Chief Executive. This is also a supporting role for assisting with the charity’s governance and the reception area and will require governance or board committee experience (including minute taking) in respect of the Board of Trustees.

We are looking for a professional and experienced PA to join this small, friendly team. The role involves liaising with senior level contacts so requires someone from a professional background comfortable liaising with CEOs and other senior directors.  

You will have excellent communication and interpersonal skills, be flexible, proactive and have experience of organising a busy executive office. The ability to plan, prioritise and work to deadlines is important. Good working knowledge of Microsoft Office is essential. Experience of working in a senior capacity in a professional or corporate environment is essential.

This role is normally office based, with the office in Belgravia, central London, but is currently home based due to the COVID regulations.  On an ongoing basis there is the possibility of working from home part-time.

Knowledge, skills and experience required for this position

• At least 5 years’ demonstrable experience as a Personal Assistant.
• Excellent communication and customer service skills.
• Strong organisational skills, flexible and the proven ability to multitask.
• Experienced minute taker.
• High level of computer literacy with Microsoft Office Suite and familiarity with Planner and PowerPoint, Sharepoint and Teams.
• Proactive and willing to act on own initiative both individually and as a member of a team.
• High aptitude for spelling and grammar, and accuracy in data entry and proof-reading.
• Personable, positive and a team player.
• Understanding of a charity or membership organisation desirable.

Deadline: Midnight on 12 June 2020 however, please note, interviews may take place before the closing date for the right candidate.

Please apply with your CV and a covering letter detailing your experience via the online option.

STRICTLY NO AGENCIES

The People’s Empowerment Alliance for Custom House (PEACH) is looking for a part time General Manager. If you are a great communicator with excellent organisational skills and a passion for social justice, this could be the role for you.

PEACH is a unique organisation with a reputation for ground-breaking community organising work in East London. It is a newly incorporated organisation set up over 7 years ago that aims to improve the jobs, housing, safety and health of Custom House using community organising methods. PEACH have created a new General Manager role to help steer the organisation, its trustees, staff and volunteers through its transition to a more formal organisation and to help it grow and develop into a sustainable organisation.

As the General Manager you will work with community leaders and fellow staff to create a resilient organisation that will enable us to expand our work and deliver on our mission of community organising and empowerment. You will have previous experience of project management and financial administration and excellent attention to detail. In this role you will have primary responsibility for HR functions, systems and processes, financial management and business planning/fundraising. You will also have a commitment to inclusion and diversity.

The General Manager role involves working closely with the trustees, to ensure smooth, robust and transparent management of all the company’s activities, including financial management, scheduling and general administration. 

We are looking for someone creative, experienced and grounded who wants to go on this journey with us.

We encourage applications from individuals that identify as disabled, working class, LGBT+ and from diverse cultural and ethnic backgrounds.

Location: Newham, London

Contract type: 1 year fixed term, part time 3 days a week plus occasional overtime (with potential to extend)

Salary: £34,000 - £40,000 per annum, pro rata dependent on experience

To apply please read the Full Job Description and Person Specification in the Recruitment Pack, fill out an Application Form and send back to us.

Application Deadline: 12pm on 18th  June 2020 

Interviews will potentially take place between 30th June to 4th July 2020. We plan to hold second interviews for shortlisted candidates around the 16th July to 20th July 2020.

Due to COVID 19 circumstances we will conduct interviews on line via ZOOM. 

Access requirements and adjustments to the interview process will be discussed with shortlisted applicants. 

Flexible working requests can be considered. Usual working hours will be between Monday to Friday 10-6pm. Please contact us to discuss specifics.

The successful candidate will be required to provide two suitable references and undertake an enhanced DBS check.

Planning Team Leader

They are looking for a talented individual to assist in the management of the Spatial Planning Team and contribute to the delivery of a customer focused service.

Planning Team Leader Responsibilities:

You will assist the Spatial Planning Manager to deliver a Development Plan making service which seeks to safeguard the natural and built heritage and promote environmental quality. The delivery of the Development Plan includes project identification and implementation.

Planning Team Leader Requirements:

You will be an experienced senior spatial planner with management and/or experience of dealing with complex planning policy matters. You will also be a Chartered member of the RTPI or full membership of PIA, with considerable experience, incorporating expertise from a range of professional disciplines and complies with statutory and corporate requirements and policy.

Excellent negotiation skills and a flexible approach to work are essential to this post. This post is subject to a Basic Disclosure Check and is Politically Restricted.

About the company:

St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, historic city centre and charming villages. Their refurbished offices are in the city centre near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.

Location: St Albans AL1 3JE

Job type: Full Time, Permanent

Salary: £44,391 to £48,271 per annum plus up to 18.5% employer pension contribution

Benefits: They offer a package which includes up to 26 days annual leave, pension scheme, reimbursement of professional fees, access to parking, training and development opportunities, flexible working options (including homeworking), leisure and travel discounts and a number of other benefits. The post is politically restricted and subject to a Basic Disclosure Check.

Closing date for applications: 15 June 2020.

You may have experience of the following: Town Planning, RTPI, Landscape Design, Urban Regeneration, Town Planner, Conservation, Customer Service, Planning Policy Officer, Administrator, Spatial Planning Officer, Project Support, Planning Consultant, Building Control Support Officer, Enforcement Team Leader, Landscape Officer, Community Planner, Building Control Surveyor, Enquiry Officer, Conservation, Design, Tree Officer, Development Manager, Planning Team Leader, Design Team Leader, etc.

Ref: 93160

Recruiting Support Workers to join our Young Peoples Service in Ealing!

£22,360 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Minster House is a specialist semi-independent living (SIL) service for young people in and leaving care aged 16-21 providing a high level of support to customers with a variety of complex needs. The service supports six young people and the referrals can be from any local authority.

Job Overview:

The service is staffed 24/7 by a team of Support Workers and Night Support Workers. Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

This role requires working on a 4 week rolling rota basis with combined shifts including early shifts 8.00am-16.00pm, late shifts 14:00pm-22:00pm and some weekend.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling customers to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/Bank Support Workers where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

For more information or to apply please visit our website.

Counsellor / Psychotherapist - Spanish Speaker

21 hours (3 days per week)

Annual Salary (FTE): £28,600 per annum pro rata

Fixed term contract with possibility of extension

We are seeking for a motivated Counsellor/Psychotherapist Latin American woman to join LAWRS’ Counselling and Psychotherapy team which offers a women-centred, culturally specific service in Spanish and Portuguese for Latin American women victims and survivors of violence against women and girls (VAWG). 

The successful candidate will undertake crisis interventions, clinical assessments and provide one-to-one short term therapy. The Counsellor/Psychotherapist will also contribute to develop LAWRS client base and organise and deliver workshops and therapeutic groups.

The main duties of this post include:

• To provide specialist counselling services, abiding by the BACP Ethical Framework for Good Practice in Counselling and Psychotherapy.

• To effectively manage an adequate caseload and carry out all related administrative tasks.

The post holder will be BACP accredited or equivalent or BACP registered and working towards accreditation.

This post is open to Latin American women* only in accordance with the Equality Act 2010. We encourage applications from disabled and LBTQ+ women.

How to apply: Please note that we do not accept CVs. If you are interested in this position, please download the application and equal opportunities forms provided and send them to LAWRS Recruitment via email as indicated in the application form guidelines, quoting the reference LAWRSCOUNSELLOR in the email subject.  We regret that late applications cannot be accepted.

Closing date for applications: Sunday 5th July 2020

Interviews: Week commencing 13th July 2020

*women who identify as Latin Americans (1st and 2nd generation) and speak Spanish. 

Are you a part qualified or fully qualified finance professional with a desire to develop your career in financial control and account preparation?

At St mungo’s we have a fantastic opportunity for an Assistant Financial Controller to join the Finance team, working to ensure St Mungo’s maintains a high standard of financial control as this is fundamental in ensuring our resources reach those who most need our help.

About the role

Key responsibilities will include:

• Management of the cashier. Including credit cards, petty cash, loans, deposits and banking arrangements.
• Monthly balance sheet and cash flow reporting to the Leadership, Executive and Board identifying key financial drivers and risks.
• Support in preparation of the annual statutory accounts for the group and ownership of accounts preparation for a number of subsidiaries.
• Preparation of VAT and Corporation Tax returns including liaising with external advisors.
• Administrative management of the finance systems. 
• Reviewing financial policies and procedures to ensure they remain up to date and reflect latest regulations and best practice.

Our controls support front line staff in delivering outstanding services to support clients in their recovery.

What we’re looking for

The successful candidate will:

• Be CCAB part qualified (or equivalent) and will have worked within a financial control environment before
• Have experience of line management although this may be in a peer role.  You will be keen to develop the skills of those around you.
• Have experience of using finance software to interpret financial performance and strong data analytical skills. Your enquiring mind will mean you question data and information you are given. You will have good Excel skills which you can use to prepare clear data analytics with an eye for detail.
• Be happy working under pressure and to tight deadlines.

If you believe that you have the skills, knowledge and drive that we are looking for, and a passion for working for a charity that makes a real difference to the lives of homeless people, we would love to hear from you.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) applicants, as they are under-represented within St Mungo’s at more senior levels.

• Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am Wednesday 17 June 2020

Interview and assessments on: tbc

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Sector: Awards Management

Location: London UK, New York or Washington, DC USA

Job Description

The Proposal and Pricing Analyst will support the implementation of IRC’s business development strategy by supporting the development of new business proposals, assisting in the collection and analysis of data for reporting to IRC senior staff, monitoring and managing internal databases and tools, and providing administrative support to the BD team.  The Analyst will also manage internal communications, facilitate the use of IRC business development processes and tools, and will lead and/or support special internal initiatives aligned with IRC’s business development strategy.

RESPONSIBILITIES

• Analyze internal data to assess win rates, evaluate decision-making, support target setting, and develop performance reporting tools. Prepare graphics and visuals, to present data for decision-making.

• Manage internal business development tracking and monitoring tools.

• Provide support for reporting to senior staff including the development of dashboards and other presentations.

• Regularly monitors databases and other sources to assist in the identification, tracking and updating of new business opportunities across a variety of technical sectors, regions, and clients.

• Coordinate a combination of bids from a variety of donors.

• Conduct research on existing programming, possible partners, design approaches, potential personnel and other assignments.

• Supports and/or leads budget development by preparing budget templates, verifying cost data, and supporting the formatting of final budgets and consolidating cost volumes.

• Contributes to pre-bid research efforts, as assigned.

• Assist with editing, proofreading, and formatting proposal documents, and producing proposal graphics.

• Contributes to continuous business process improvement, including the revision of business development tools and creation of new templates and forms.

• Convenes post-submission debriefing meetings to discuss processes and other issues and prepares written reports detailing lessons learned.

Qualifications

• Minimum 2 years of professional experience; experience in business development strongly preferred with a focus on USG agencies preferred.
• BA in International Relations, Development, Political Science, Public Administration, or related field. Advance degree a plus.
• Proven organizational skills, ability to manage multiple tasks, prioritize, and maintain a high degree of accuracy and attention to detail.
• Strong writing, editing, and organizational skills.
• Ability to work independently with minimal supervision.
• Knowledgeable in developing proposal budgets and comfort undertaking data analysis.
• Proven data analysis and visualization skills, advanced knowledge of Excel and data visualization tools. Knowledge of word-processing (Word), document production (Adobe), and presentation (PowerPoint) software.
• Ability to engage pro-actively with a wide range of partners, experts and other contacts.

Applications will be reviewed and invited to interview on a rolling basis.

Candidates must have the right to work in the country for which they are applying.

IRC-UK is committed to equality of opportunity and non-discrimination for all applicants and employees. IRC-UK seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-UK welcomes applications from all candidates, including refugees who have the right to work in the UK.

Recruiting a Recovery Worker to join our Mental Health service in Islington!

GBP 22,360 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working 40 hours per week.

Islington Crisis House offer 24/7 crisis accommodation to customers with mental health needs who require a high level of support, it is a 'high support fast stream' mental health service consisting of 12 units, with move-on expected within two weeks. We are part of the projects pathway in the borough and receive our referrals from the Crisis Teams and mental health wards in the borough. However we can also take self referrals or referrals from other sources such as local substance services and GP's. We also take referrals from neighbouring boroughs such as North Camden. This is a really great opportunity for anyone with clinical interest as the service is delivered in partnership with Camden and Islington MH Trust.

The staff at the service work an alternate 32 hour/48 hour week with shifts from either 8am-4pm or 2pm-10pm.

Job Overview:
Post-holders will be required to:
- Understand the concept of Recovery and apply those principles to develop an environment and service that enhances recovery
- Put the service-user at the centre of their support and promote optimism and hope for their increased independence
- Provide intensive support (both practical and emotional) to people undergoing a period of mental health related crisis
- Act as a positive influence on service-users encouraging responsible behaviour and self reliance to people residing in the Service
- Support people in a way that maximises their self-sufficiency and enables them to live independently upon discharge from the service

Key Accountabilities:
- To ensure recovery focused support plans are created, reviewed, evaluated and amended in accordance with changing needs, presenting risks and individual preferences in order to promote recovery
- Undertake keyworking responsibilities for a caseload assigned by the Team Leader/Service Manager
- To be flexible and responsive to the needs of service-users as directed by their personal support plan
- To provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, family members and statutory agencies. To work with service-users on a one to one basis to achieve positive outcomes within the given service timeframe
- Ensuring ongoing assessment and management of risks within an attitude of 'positive risk taking'
- To treat all information - both verbal and written - in accordance with Look Ahead's policy on confidentiality
- Develop and maintain links with key agencies and service providers in the local community
- Demonstrate a commitment to the empowerment of service-users and a strong interest in co-production and promoting people's rights
- Use person centred tools to support recovery and development of service-users
- Communicate effectively with people who are in mental distress, including any who may be acutely unwell
- Support service-users to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure service-users enjoy a high quality of accommodation
- Undertake all administrative work and keep accurate and comprehensive service-user records to professional standards
- To engage in learning and development activity to increase knowledge and skills
- To advocate assertively to statutory and voluntary agencies to ensure that service-users needs are met and link with organisations to provide a range of engagement opportunities for service-users in the community
- To maintain good relationships with all involved professionals and agencies
- To maintain good liaison with the service-users' immediate community and family
- Work collaboratively with the service-user, their carers and care coordinators to plan for move-on and discharge from the point of the support commencing
- To attend and participate in weekly staff meetings, meetings with other professionals and in supervision and training as required
- To work with the staff team to achieve the aims and the objectives of the service
- To stay up to date with regard to development and research in the mental health field, housing support and in welfare benefits

Essential:
- At least an NVQ Level 3 in Health & Social care, or equivalent
- Minimum of one years experience of support work with people with mental health related support needs

Desirable:
- An understanding of care-planning processes and Models of Care within mental health
- Knowledge of group and individual therapy and an understanding of risk management
- Experience of working with vulnerable people whom are undergoing a period of crisis

For the full job description, please visit the Look Ahead website.

Are you looking for an opportunity to develop your career within the Charity sector?

About the role

We have an exciting opportunity for a Night Worker to join our Women’s only service in Westminster to provide overnight waking cover and support to our clients.

Key responsibilities of the roles include:

• To provide cover to the hostel at night, ensuring the support and safety of the residents and the building. The post-holder will be responsible for controlling and/or monitoring access to the building, dealing with emergencies, carrying out Health and Safety checks and communicating any concerns or events to the rest of the team.

• Spending time talking to the residents; supporting the key worker role with clients likely to be seen more at night or with specific supportive targets in relation to clients that may be seen during the night shift.

• Supporting clients in crisis situations, liaising with emergency services if needed, reporting and recording it by using local practices such log book, Opal, etc., and handing it over to day staff.

What we’re looking for

*For genuine occupational requirement reasons we are looking to appoint a female only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9)

You will have good communication skills with the ability to respond and interact effectively with residents and colleagues. You will also have experience in following administrative procedures and maintaining clear and accurate records. Being reliable, awake and alert at all times during your shift and acting with integrity is expected, as is using your initiative and staying calm in the event of an emergency.

This is a really crucial role within the service and would be ideal for people who are looking to develop their career in the sector. You may have experience of working within a similar role or may have worked in other night accommodation / security type positions.

Above all, we are looking for people who have a genuine interest in helping vulnerable adults to make changes in their lives and who have an understanding of the types of issues that affect vulnerable homeless people.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff. St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am on Thursday 11 June 2020

Interview and assessments on: Tuesday 23 June 2020

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

We are currently recruiting a Care Navigator for our Care Coordination Service (CCS) in Central London. The aim of the CCS is to improve the quality of care for people registered with GP practices within Central London by ensuring seamless pathways and proactive intervention where appropriate. 

The role involves managing patients’ tailored care plans to ensure that they reach their goals of living healthy and living longer. As you will deal directly with patients and health care professionals good communication skills and a positive can-do attitude are essential. 

We work to tight deadlines and targets to make sure patients are receiving a quality service, so you must be able to demonstrate experience of working as part of a team to achieve a common goal.

You will be energetic and possess great communications skills. Be very pro-active and have the ability to manage your own workload and prioritise tasks. Have plenty of telephone customer service experience and have the ability to build working relationships. You’ll need to have good administration skills and be naturally organised. Most of your time will be spent talking to patients and providers over the phone, as well as administrative tasks, including attending multi-disciplinary meetings and taking actions. You will use SystmOne to update records each time you contact a patient. You will be comfortable working to targets and respond well under pressure. 

To apply for this role please send an updated CV and a full supporting statement telling us why you are applying and also telling us about the relevant experience, skills, and knowledge that make you the ideal candidate to be one of our Care Navigators. It’s very important that you fully address each point in the person specification below particularly those relating to the essential skills, knowledge, and experience for the job. 

Person Specification 

·Good knowledge of the health and social care sector is essential 

·As is a passion for exceeding customer expectations 

Essential Skills 

·Good command of the English language – spoken and written 

·Time management 

·Strong interpersonal and communication skills 

·IT literate in MS Word, Excel & Outlook plus telephony systems 

·Ability to type and talk on the phone at the same time 

Experience 

·Telephone customer service and/or contact centre experience 

·Planning and organising work effectively 

Desirable skills, knowledge, and experience 

·Fluency in a second language 

·Experience of using an appointment booking system 

·Experience of patient Care Planning 

·Knowledge of SystmOne 

Additional Information

·Full time role – Monday to Friday 9-5 

·Salary £26,000 per annum 

·27 days annual leave 

·NHS Pension Scheme 

·Role will require working across several practice locations. 

There will be a telephone interview for shortlisted candidates. 
Unfortunately due to a high number of applications we cannot contact all applicants so if you don’t hear from us please assume that you’ve not been short-listed on this occasion.