Advice and information volunteer roles

Inspiring, supportive, and committed - just a few of the words we’d use to describe our volunteers. 

At Rethink Mental Illness, volunteers are at the heart of what we do. They play a vital role in supporting our services and making a real difference in people’s lives. If you’re looking for a rewarding role where you can have a positive impact while developing your own skills and experience, we’d love you to join us. 

About the role  

Do you enjoy meeting people, encouraging others, and supporting communities to grow stronger together? We’re looking for enthusiastic volunteers to help local peer-led support groups across Derbyshire to thrive. 

As a Group Development Volunteer, you'll: 

• Visit a range of peer-led support groups in your chosen district 

• Share updates and information from the Group Development Team 

• Report back any feedback, information, or concerns to staff 

• Encourage groups to build independence and sustainability 

• Promote the importance and benefits of peer support 

Full training and regular supervision will be provided, so you’ll feel confident and supported in your role. 

About the service  

The Derbyshire Recovery and Peer Support Service (DRPSS) helps people improve and maintain their mental health and wellbeing, and reconnect with their local community. We offer one-to-one support, telephone support, peer groups, and the development of peer facilitators across the county to anyone over 18 in Derbyshire who is experiencing mental ill health. 

By supporting local groups, you’ll help us strengthen the foundations of peer support so that people feel less isolated and more empowered in their recovery. 

What will make you a great fit for this role?  

• An interest in mental health and supporting those with lived experience 

• Knowledge of the local community and area 

• Excellent active listening and rapport-building skills 

• Understanding of the principles of Peer Support and Recovery 

• Ability to relate to people from all backgrounds with a non-judgemental, supportive approach 

• Respect for confidentiality and safeguarding responsibilities 

It's not essential, but you may also bring: 

• Lived experience of mental ill health 

• Experience of working with groups or community organisations 

How to apply 

To apply, simply click the “apply now” button on the advert on our website and complete a short interest form. 

If you have any questions about this role, please get in touch

Who are we?  

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”    

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.    

Diversity, Equity, Inclusion    

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.  

Becoming a truly anti-racist organisation  

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.  

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.  

Barnet Carers Centre is seeking to recruit a qualified accountant to the role of Treasurer, for an initial term of three years renewable by mutual agreement.

The Treasurer will be expected to attend four meetings of the full Board of Trustees and four meetings of the Finance & Business Development Sub Group each year, in addition to other meetings.

The post is un-remunerated but reasonable expenses may be claimed.

Ideally, the Treasurer would be resident in the London Borough of Barnet or a neighbouring Borough.

About Us

Barnet Carers has been helping carers in the London Borough of Barnet for over 30 years. We are a small, dedicated, local charity that is here to serve and support Barnet’s thousands of unpaid, informal carers. 

Our aim is to support young and adult carers by delivering services entailing practical support; information and advice; personal improvement; mental health and wellbeing support. We also provide domiciliary care to enable people to maintain their independence and stay in their own homes.

Tenure of appointment: Initial term of three years renewable by mutual agreement after a successful probationary period.

Job Description

1. The Treasurer will be responsible for maintaining an informed oversight of the charity’s financial position to assure the Trustee Board that the financial resources of the charity meet its present and foreseeable future needs.
2. The Treasurer will report to the Trustee Board.
3. As an Honorary Officer the Treasurer may be:
   • asked to contribute to the audit process.
   • asked to sign business documents.
   • be involved in the selection and interview of potential Trustees.
   • be involved in discussions and/or investigations that may result in the dismissal of another Trustee/member of staff due to lack of capability or poor conduct according to the Centre’s Policies and Procedures.
   • with at least one other Honorary Officer, receive, investigate and manage grievances from other Trustees/members of staff according to the Centre’s Policies and Procedures.
   • receive whistleblowing disclosures from other Trustees/members of staff according to the Centre’s Policies and Procedures.
4. In particular, the Treasurer will:
   • have regular conversations with the Chief Executive Officer/Co-Chairs of the Board of Trustees responsible for finance;
   • be available to sign financial documents; 
   • meet with auditors or financial advisers as necessary; and
   • fulfil such Honorary Officer duties as may be required from time to time. 

Person specification 

In addition to the skills and experience requested of all Trustees, the following are sought for the Treasurer:

1. A qualified accountant with senior level strategic UK financial management experience in a similar sized or larger organisation.
2. Experience of one or more of the following is required - UK charity finance, fundraising and investment.

Inspiring, supportive, and committed - just a few of the words we’d use to describe our volunteers. 

At Rethink Mental Illness, volunteers are at the heart of what we do. They play a vital role in supporting our services and making a real difference in people’s lives. If you’re looking for a rewarding role where you can have a positive impact while developing your own skills and experience, we’d love you to join us. 

About the role 

Do you have an eye for detail, enjoy working with digital tools, and want to help make community resources more accessible? We’re looking for volunteers to support our Community Mapping Project, which ensures information about local services, groups, and community resources is accurate, up to date, and easy to find.

As a Digital Mapping Volunteer, you’ll:

• Liaise with staff, Group Development Workers, and local organisations to gather mapping information
• Input and update community data on our online map system
• Network with local services to keep information current and relevant
• Contribute ideas to workshops and discussions on improving the mapping project
• Explore opportunities for collaborations and digital projects to expand the resource

Full training and regular supervision will be provided, so you’ll feel confident and supported in your role.

About the service 

The Derbyshire Recovery Peer Support Service (DRPSS) helps people improve and maintain their mental health and wellbeing, and reconnect with their local community. We offer one-to-one support, telephone support, and community groups to anyone over 18 in Derbyshire who is experiencing mental ill health.

The Community Mapping Project is a key part of this work, making sure that vital services and resources are easy to find and accessible to all.

What will make you a great fit for this role?  

• Good ICT skills and confidence with data entry/online systems
• Strong communication and organisational skills
• Understanding of mental health support
• Awareness of confidentiality and data protection
• A supportive, non-judgmental approach when working with others
• Access to a computer and the internet (or the ability to volunteer from our office if preferred)

It’s not essential, but you may also bring:

• Lived experience of mental ill health
• Knowledge of local services and communities

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”     

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.     

Diversity, Equity, Inclusion   

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.   

Becoming a truly anti-racist organisation   

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.   

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds. 

Join us in making a positive impact on young people, meeting employers’ skills needs, and supporting our communities.  Help set the strategic direction of our college, drive innovation, and support our commitment to inclusivity and sustainability.  We have two immediate vacancies and one or two further opportunities arising in 2026​.

Governors are voluntary, non-executive board members who contribute their expertise, working constructively with the executive to set strategic direction, assess performance and ensure financial sustainability. You’ll work with a dedicated team, receive training and support, and gain insights into strategic business leadership.  You’ll attend 2-3 board/committee meetings per academic term.

We’re seeking people with the enthusiasm and commitment to share their knowledge and experience to support the mission, leadership, governance of our college in an ever-evolving education environment.  We believe in the strength of a diverse governing body and welcome applicants with varied backgrounds who bring fresh perspectives.

We particularly welcome professional expertise in:

• Education – especially post-16 (FE/ HE)
• Financial oversight (commercial or public sector)
• Chairing a board or leading a complex organisation
• Legal
• Board-level governance
• Sustainability
• Property and land management

We also value experience in sectors linked to our curriculum offer or knowledge of our local and regional stakeholders.  

Read our candidate information pack for more information about the role and time commitment.

To apply for this opportunity or for an informal discussion, please visit our Governance site. 

The applications closing day is Wednesday 5 November 2025 (midnight).

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Mind in Havering, Barking & Dagenham is looking to recruit a number of people to join its Board of Trustees and provide positive leadership and direction. As a Trustee, you will be part of a team responsible for the strategic and financial management of the charity, ensuring that our core purpose is carried out and help promote our positive vision:

 “We will not give up until everyone experiencing a mental health problem gets both support and respect.”

About Mind in Havering, Barking & Dagenham

Established over 50 years ago, we are a local mental health charity based in Havering. We provide services to people living in Havering and Barking & Dagenham who are experiencing mental health problems. We also campaign for better services, deliver training and raise awareness of mental health. We are affiliated to national Mind, but we are an independent charity and raise our own funds.

What we are looking for

We welcome applications from people of all ages and backgrounds. We want to broaden the diversity of our Board to create a group that truly represents the communities that we serve across both Boroughs. We are particularly interested in applications from individuals who have skills and expertise in one of the following areas:

• Hands on support for our events
• Digital marketing
• Equality, Diversity & Inclusion
• Health Inequalities and NHS
• Barking & Dagenham Borough
• GDPR
• Safeguarding
• Clinical/public sector commissioning
• Legal

The competencies we are seeking include

• Interest in or lived experience of mental health problems.
• Leadership skills, strategic thinking and strong networking abilities.
• The ability to analyse complex information, to think creatively and to generate solutions.
• An ability to work effectively and constructively as a member of a team.
• Time management skills to handle multiple priorities.
• Previous Board and/or Trustee experience is desirable but is not essential.
• You must be willing to participate in Board meetings every two months and join one of our four, active sub-committees.

How to apply for the role

Please take a moment to explore our website, where you can submit your application and hear directly from one of our current Trustees as they share their experience in the role.

What we're looking for:

We are looking for guardians for the next generation, a network of Student Engagement Volunteers who can represent the NSPCC on campus or college. People who believe in the work we do and understand the many struggles the younger generation face on a day to day basis.  

Whether an individual or a group you will be enthusiastic and passionate in helping us fight for every childhood and keeping children safe.

What you'll do:

You will engage your fellow students and wider campus and college by shouting about the vital work that the NSPCC does and the many ways they can support us. Some of the things you could be doing include;

• Promoting NSPCC campaigns around campus
• Organising fundraising events or activities
• Taking part in a Challenge event such as Trek, run or skydive
• Sharing key messaging through social media and your networks
• Encouraging RAGs, groups and societies to fundraise
• Setting up a Student Volunteer Network or Group

This role offers flexibility to fit in with your busy student lifestyle. You only need to commit to a couple of hours a month, but can do more if you would like to.

What you'll get: 

We'll support you with advice, tools and information to help you spread the word about the NSPCC. We'll kit you out with all the materials you need to support your events and activities. You'll learn more about how you're helping to protect children in your local area and across the UK.  

This role is a great opportunity to learn new skills and enhance your CV

It's also a chance to spend time with like-minded people and make friends for life.

Who's right for the role?

While we think this role is suitable for a whole range of people. We are particularly looking for those who have the following qualities:

• Good organisational and skills
• Motivated and passionate
• Enjoys building relationships
• Approachable and good social skills
• Creative and able to use initiative
• Good influencer

We are currently unable to accept applications from under 18's to this role.

Interested in getting involved? Volunteer today and join our fight for every childhood.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Trustee (Volunteer)

Age UK East Sussex is a dynamic local charity and social enterprise, providing information, advice and services to older people across the county, and influencing to improve later life. We celebrate the fact that the proportion of the county's population over pensionable age is 26% of the total population. Moreover, the relative size of the population aged over 75 years is higher than in any other county in England and Wales.

As part of our ongoing programme of Board development, we are seeking new Trustees to join us to shape our future strategy and direction, overseeing and supporting those that run the organisation on a day-to-day basis.

We want people that share our passion for making our county a great place to grow older. We would also particularly welcome applicants from one or more of the following experiences:

• Lived experience of using or accessing older people’s services in East Sussex
• Finance
• Change and Transformation

Age UK East Sussex’s trustees make decisions about the charity together, working as a team. Our trustees have overall control of the charity and are responsible for making sure it’s doing what it was set up to do. Whether you are an experienced Trustee or this is your first Board role, we will provide you with a flexible and comprehensive induction programme to support your needs and interests as well as undertake your duties as a Trustee.

The successful candidates will join a warm and welcoming Board which is highly-regarded within the national Age UK network. It has overseen the development of a charity which is a leading voice in the East Sussex volunteer sector with a strong financial position.

You can see more about our charity and our services by visiting Age UK East Sussex.

Person Specification:

What you will be doing:

• Ensuring Age UK East Sussex is carrying out its activities for the public benefit
• Complying with Age UK East Sussex's governing document and the law
• Continuously act in the best interests of Age UK East Sussex
• Managing our charitable resources responsibly
• Acting with reasonable care and skill at all times
• Ensuring your charity is accountable and complies with the law

The Skills you need:

• Passion to drive the charities objectives
• Able to work as a member of a team of trustees
• Able to make sound decisions based on the law and the charities objectives
• Willingness to share your professional and life skills
• Be able to identify irrelevant factors

Whats in it for you:

• An induction and initial training
• Ongoing training if required
• Continuous support
• Opportunities to meet other volunteers
• Reimbursement of out of pocket expenses
• Appreciation of your time and commitment to Age UK East Sussex

Join the Board of Trustees at CAAS
Support ADHD and autistic people across NW London to thrive.

We’re recruiting four new Trustees to join the Board of the Centre for ADHD & Autism Support (CAAS), a well-established, financially stable charity supporting ADHD and autistic people across NW London.

We’re looking for people who are passionate about inclusion, mental wellbeing, and building a more neuro-affirming community.

You don’t need to have been a trustee before, we’ll support you with a full induction and ongoing training. What matters most is your commitment to our mission and your willingness to contribute to thoughtful, inclusive decision-making.

We’re particularly interested in hearing from people with experience in:

• HR & Legal
• Digital & IT
• Marketing & Communications
• Or lived experience of ADHD or autism

We also hope that one of the new trustees will take on the role of Chair in the future, so if you have leadership experience and are interested in helping guide the Board, we’d love to hear from you.

To Apply

Please submit your CV and a Supporting Statement of no more than 2 sides of A4.  Your supporting statement should cover why you are interested in applying for the role, and how you fit the role and person specification.

About CAAS

CAAS provides an Autism and ADHD Support Service across the 8 boroughs of NW London from our base in Eastcote and offices around London. We offer information, advice, and support to ADHD/Autistic people, their families, and professionals, with the aim of improving quality of life and building neurodivergent-aware communities.

We are incredibly fortunate to be in a sound financial position, with income of around £1.7m per year, and around 40 staff.  We offer 60 different services, including personalised one2one support, social groups, psycho-education courses and specialist workshops.  We also have a thriving training and awareness raising service, providing ADHD and autism training to statutory services, schools and voluntary sector organisations across NW London.

We’ve grown steadily over the last 25 years, and last year we supported more than 9,000 people, across 18,000 attendances.  Looking ahead, our priority is making sure everyone who could benefit from CAAS knows we’re here for them. We’re investing in outreach, inclusivity, and accessibility - breaking down barriers so our support reaches every corner of our community.

In this role, you will join the established (and lovely) Board of Trustees, who provide operational governance for the charity, determine its strategic direction, and help shape a positive, sustainable future for CAAS and the communities we serve.

Most importantly, you will be contributing towards our impact intention, which is that ADHD and autistic individuals, and those who support them, have improved mental wellbeing, are better able to engage with home-life, school, or work, and need less support from NHS/statutory services.  Ultimately, we want to help people to thrive.

About The Role

Charities like CAAS can only exist with the help of Trustees, and we are hugely grateful to everyone that volunteers to take on this role.  We work hard to ensure Trustees are supported effectively to discharge their responsibilities and feel a sense of pride – and of enjoyment – in being a Trustee of CAAS.

Trustees are responsible for the overall governance and strategic direction of CAAS, ensuring that the charity delivers its mission effectively, complies with its legal obligations, and remains financially sustainable.

Trustees bring a range of skills, experience, and perspectives to support the organisation’s leadership and development.  We are therefore looking for someone who has a passion for what CAAS is trying to achieve and a willingness to commit to attending our meetings and contributing to our discussions.  Some Trustees also bring specific skills sets which provide operational expertise, but this is not a requirement in the role.

Having a Diverse Board

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, and we are particularly seeking applications from Black, Asian and Ethnic Minority communities, from disadvantage socio-economic backgrounds, and from people who identify as being autistic or having ADHD. 

We have recently completed a skills audit of the current Trustee board, and as well as looking to increase the diversity of our board, we would also particularly welcome applications from those who identify as having particular skills in the areas of HR & legal, digital & IT, statutory services provision, or marketing & communications.  We are also looking to recruit a new Chair during the next year, so please let us know if this is something that interests you (our Chair Role Description is also available on our website)

Please don’t be put off applying if you don’t have one of these skills or attributes or are worried that you don’t meet all of the points noted in this role description.  Every trustee who joins will receive a comprehensive induction and training package, and be supported by current trustees, so there will be lots of opportunity to learn ‘on the job’ for the right candidate.

Key Responsibilities

Governance and Oversight

· Ensure that CAAS complies with its governing document, charity law, and any other relevant legislation or regulations.

· Contribute to the development and approval of the charity’s strategic plans and policies.

· Monitor the performance of the organisation against agreed objectives and outcomes.

· Safeguard the charity’s assets and ensure proper financial oversight.

· Declare any conflicts of interest and ensure they are managed in line with the charity’s policy.

Support and Challenge

· Provide constructive support and challenge to the CEO and senior leadership team.

· Use personal and professional expertise to inform Board discussions and decisions.

· Work collaboratively with fellow trustees, recognising that decisions are made collectively and all trustees share equal responsibility.

· Act as a critical friend, helping to ensure that decisions are made in the best interests of the charity and its beneficiaries.

Advocacy and Representation

· Act as an ambassador for CAAS, promoting its work and values.

· Support fundraising and awareness-raising efforts where appropriate.

· Represent the charity at events or meetings, as agreed with the Chair or CEO.

Board Participation

· Attend and actively participate in quarterly Board meetings and occasional sub-committees or working groups.

· Prepare for meetings by reading papers and contributing to discussions.

· Participate in Board development activities, including training and annual reviews.

· Champion equity, diversity, and inclusion in all aspects of the charity’s governance and culture.

Person Specification

Essential

· Commitment to CAAS’s mission, values, and strategic priorities.

·      Passion for the work we do at CAAS

·    Willingness to devote the necessary time and effort to the role.

· Ability to think strategically and contribute to effective decision-making.

· Integrity, good judgement, and a collaborative approach.

Desirable

· Lived or professional experience of ADHD or autism.

· Experience in one or more of the following areas: HR, digital & IT, communications & marketing

· Experience of charity governance or previous trustee roles

· Understanding of equity, diversity and inclusion principles and their application in governance.

Commitment

The Board meets 8 times a year, mostly by video call, and Board meetings are usually around 2hrs in length.  Once a year we meet for a longer session, in person, to consider strategic items in more depth.

Trustees will be asked to read a few papers in advance of the meeting, which could take 1-2hrs each meeting. 

Trustees are also encouraged to engage with the organisation between meetings, for example attending events, meeting staff, or supporting specific initiatives.

Some Trustees may be asked to take on additional responsibility, if they have a particular area of expertise (such as HR, fundraising etc); if so, they may be asked to commit 5-10 hours per year to support with reviewing policies or providing guidance to the management group. 

Initial 1-year term, extended by mutual agreement.Trustee Terms are ordinarily for 4 years, and Trustees can be appointed for a 2nd 4-year term if desired.

Exclusions

Please note that Section 72(1) of the Charities Act 1993 disqualifies anyone who:

· has been convicted of an offence involving deception or dishonesty, unless the conviction is spent

· is an undischarged bankrupt

· has previously been removed from trusteeship of a charity by the court or the Charity Commissioners

· is under a disqualification order under the Company Directors Disqualification Act 1986

It is an offence to act as a charity trustee while disqualified unless the Charity Commission has given a waiver under section 72(4) of the Charities Act 1993.

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced DBS disclosure.

Radcliffe Housing Society is a small, registered provider based in Sevenoaks, Kent, with properties across the Southeast. We are more than just a financially strong Housing provider, we are making an impact on the housing crisis, supporting sustainable communities, and providing life-long homes for our customers.

Our Chair is due to stand down in July 2026 and we are therefore seeking a new Chair of the Board to help us shape the future. This is an opportunity to lead an organisation with a clear social purpose, working alongside a committed Board and Executive to make sure the voice of our tenant’s guides everything we do.

In a new Chair, we are seeking someone who understands the current expectations placed upon the sector.   A Chair who can help us deliver on our ambitions and strengthen our role as a trusted partner across South London, Kent and Sussex.

Given the nature of the role, we are keen to attract candidates who have a proven track record in a Non-Executive (NED) role and can drive the delivery of our strategic objectives whilst working collaboratively to ensure our business runs effectively and that our residents continue to receive good quality services.

We welcome applicants from people of all backgrounds and lived experiences. Diversity strengthens our Board, and we are keen to hear from those who can bring fresh perspectives to help us reflect the communities we serve.

The position is voluntary (reasonable expenses paid) and there are 4 Board meetings per year (held remotely), plus the AGM and Board Away Day that take place in person.

Closing Date: Friday, 31st October 2025

Interview Date: TBC

Please call us or visit our website for an application pack.

Role title: 

Volunteer Classroom Assistant (Online) – English, Maths, Science  

Where: 

Online (Zoom) / Nova New Opportunities, 2 Thorpe Close, W10 5XL

When: 

Immediately, minimum commitment of 3 months. 

Support 1-2 classes a week (45 minutes per class), Monday - Thursday between 16:30 and 20:30.

About Nova:  

Based in North Kensington since 1983 and serving its poorest wards & those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.   

Reaching 2,500+ people each year, we believe in improving people’s lives one person at a time, helping committed and motivated individuals to achieve their potential by:  

• Developing knowledge, education and confidence 

• Connecting diverse groups

• Providing opportunities 

Our work, operates on 2 levels:

• Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), education, IAG, family programme and volunteering  

• Wider Reaching Dialogue Events and Influencing – focussing on challenging stigma, prejudice and inequality – working with individuals, organisations, networks and decision makers to move through conversation to action 

Purpose of role: 

Support the Nova Family Programme tutors in facilitating online home school sessions.

Role Description: 

This role will be to act as a teaching assistant to tutors delivering online English, maths and science classes (for young people at Key Stage 2 and 3). With the disruption of Covid-19, many families have been thrown into the unknown world of home schooling – made even more challenging when your own education isn’t up to scratch or English is your second language. We are delivering a free programme of online home school support to those who have been most negatively impacted by being out of school. Now that Schools have reopened, we will be continuing these sessions to ensure that learners do not fall behind as Schools focus on catching up on lost learning. The aim is to support children who may be falling behind with their studies and mitigating as far as possible the widening attainment gap. 

You will: 

• Enjoy working in a team 

• Provide tutorial support 

• Position yourself as a resource for learners 

• Work one-on-one or with breakout groups of learners who need additional help 

• Facilitate the zoom classroom as required 

You need to be: 

• DBS Checked 

• Confident in the use of IT 

• Some experience of supporting learners with Maths/ English 

• Experience of working with young people 

• Committed

• Competent 

• Reliable

• Honest 

• Punctual 

• Patient 

• Fair 

• Open minded 

• Learners may come from various cultural backgrounds and face different learning challenges. You will need to be at ease whether supervising an entire class or working one-on-one with students.

• Comfortable following Nova staff directions and working independently 

Further information: 

• Induction and appropriate training will be provided.

• Teaching or coaching experience would be desirable but not essential. 

Main point of contact/supervisor: 

Matthew Barnett 

IMPORTANT: An enhanced DBS check is required for this role, and so we are unfortunately only able to accept applications from UK-based applicants or British nationals living abroad.