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Advice Centre Manager Jobs in Liverpool

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Top job
The Fire Fighters Charity, Remote
£42,445 - £45,000 per year
Can you lead a skilled team of skilled practitioners deliver a person centred, outcome focused assessment led service?
Posted 4 days ago
Top job
Dogs Trust, Remote
£45,000 per year
Are you a Vet looking to make a difference? Do you want to help us design optimal evidence-based treatment for the dogs in our Care?
Posted 1 day ago
Closing in 4 days
CSASS (Chester Sexual Abuse Support Service), Chester (Hybrid)
£35,520 - £39,522 per year
Posted 1 week ago
Westminster Foundation for Democracy, Remote
£34,500 - £40,000 per year
WFD are now looking for an experience Programme Manager to support our Centre of Expertise on elections and democratic governance.
Posted 1 week ago
Rape and Sexual Abuse Support Centre RASASC, Remote
£30,000 - £32,000 per year pro rata
Posted 1 day ago
Action Hampshire, Remote
£30,000 - £33,000 per year FTE (pro rata for part-time hours)
Posted 1 week ago
NFP People on behalf of Stroke Association, Remote
Circa £17,546 per annum (FTE circa £25,500 per annum)
Posted 3 weeks ago
Closing in 2 days
NFP People on behalf of Stroke Association, Remote
£25,500 - £28,799 per year
Posted 3 weeks ago
Closing in 2 days
NFP People on behalf of Stroke Association, Remote
£25,500 per year
Posted 3 weeks ago
Closing in 2 days
NFP People on behalf of Stroke Association, Remote
£26,700 per year
Posted 1 week ago
Page 1 of 2
£42,445 - £45,000 per year
Job description

Assessment Practitioner Team Manager
Remote (homebased) / hybrid or working from one of our 4 locations. 
37.5 hours a week Monday to Friday

About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.

We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.

The Role
Our Practitioner Led Assessment Service is the entry point for our beneficiaries seeking support from the Charity. Our Assessment Practitioners work in partnership with our beneficiaries to identify goals, individual needs and appropriate solutions.

The team provide advice, information and support and work collaboratively with the multi-professional team to ensure our beneficiaries are offered the right support at the right time.

Reporting into the Beneficiary Experience and Continuity Lead you will be responsible for day-to-day management of the practitioner led assessment service, holding a small case load and reviewing and resolving complex cases with the team. 

You will work collaboratively with key stakeholders across health improvement and rehabilitation services, to ensure services are integrated, person centred, outcome focused and based on an ethos of recovery.

We promote a healthy work life balance for all employees, and in addition to a competitive salary and benefits package, you have access to a health care cash plan, Employee Assistance Programme, and other wellbeing support tools.

This role is subject to an Enhanced Disclosure and Barring Services Check.

About You
An excellent communicator, with a can-do-attitude, you will be a registered health or social care practitioner with a broad skill and knowledge base and will be experienced in managing a multi-professional team.

To be successful, you will:

  • Be a registered health or social care practitioner, with membership of a relevant professional body
  • Have experience of managing a multi-professional team within a health or social care setting
  • Have experience of conducting telephone assessments (health and wellbeing), service user risk assessments and delivering advice and information to improve health and wellbeing
  • Be able to communicate effectively with people at all levels, both verbally and in writing, together with sound judgment skills
  • Have the ability to travel (within the UK) on occasion
  • Have a suitable working area and space available that is free from distraction (if home working or hybrid).  You will be provided with a laptop computer and access to our telephone systems and digital tools such as MS Teams.
Application resources
Posted by
The Fire Fighters Charity View profile Company size Size: 101 - 500
Posted on: 15 April 2024
Closing date: 07 May 2024 at 23:59
Tags: Advice, Information,Policy/Research,Social Care/Development,Vocational/Services,Practitioner,Care Management

The client requests no contact from agencies or media sales.