Position: Head of Individual Giving
Contract: Maternity cover for up to 12 months
Hours: Full-time (35 hours per week)
Location: Office-based in London, N4 (with flexibility to work from home)
Salary: £52,585 - £57,952 per annum plus excellent benefits  
Salary Band: Band H2
Department: Individual Giving team

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

We’re looking for an exceptional person to lead our Individual Giving and Legacies programme, responsible for raising over half of the Society’s income. Managing a team of three direct reports, and six in total, this role will be accountable for meeting agreed income, expenditure and activity targets.

As part of our leadership team, you’ll work with colleagues across the MS Society to deliver our new Income Generation Strategy and keep Individual Giving at the forefront of our priorities. Working closely with our Digital team you’ll ensure that Individual Giving at the MS Society evolves and that Legacy income is maximised.

You’ll currently be in a Head of role, or an experienced Manager and will understand the complexities of Individual Giving programmes and legacy marketing.

You’ll have a track record of achieving substantial income targets and managing complex budgets, success in leading a team to deliver a multi-million pound, multi-channel programme while growing income across new channels, and experience of working cross-organisationally to achieve goals.

Please note this is a maternity cover for up to 12 months.

We offer 35 days annual leave (pro rata for part time employees) including bank holidays, travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our Every MS Story strategy.

Closing date: 9am on Monday 25 October 2021

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

The successful candidate must have the right to work in the UK. If we do offer you employment, you’ll be required to provide documentation to show that you’re eligible to be employed in the UK before starting employment.

We’re a Disability Confident Employer. We’re committed to promoting equality and diversity.  We’d be grateful if you could complete the equality and diversity monitoring form on our website and submit it with your application

We particularly welcome applications from people with disabilities and/or from ethnic minority backgrounds, where we’re looking to build stronger and better representation among our staff.

No agencies please.

In Shared Lives, the person moves into the carer’s own home either for short breaks or long-term as a place to settle and feel they belong. schemes. We believe everyone should be able to choose who they spend time with - and do what matters to them. We want to reduce loneliness and help make our communities more connected. 

Shared Lives Plus is the UK membership organisation and charity supporting a network of more than 6,000 Shared Lives carers and 150 local schemes and a growing network of over 25 Homeshare organisations. We offer guidance, best practice, a community of people sharing their lives, legal advice and insurance.

This is an exciting new role supporting our strategic advice team, which offers consultancy support to local authorities and other public sector clients. It has been created to support the pivotal role that our income generation, external marketing/communications and back-office functions will play in our 5-year transformational strategic plan. You will need to be dynamic and able to manage a wide and varied workload. You will be particularly skilled at supporting internal communication between our busy teams. You will support our strategic advice team to keep track of progress against project timelines and to keep our external partners up to date, as well as producing reports where necessary.

Job objectives

1. To assist the strategic advice team’s general administrative processes, systems, business development and project delivery activity

2. Meeting and events co-ordination – plan and co-ordinate all activities to ensure successful delivery of meetings/training days/workshops, conferences and strategic advice project meetings

3. Produce reports to create profiles of existing Shared Lives carers and to identify and locate potential Shared Lives carers across local areas

4. Data Analysis - gather information from various sources and interpret patterns and trends, producing reports with recommendations when requested.

Main duties and responsibilities

1. To assist with general administrative processes and systems and provide support to the Shared Lives Plus staff team:

• Providing general admin support to the Shared Lives Plus strategic advice team

• Assist in developing marketing materials and surveys

• To undertake email shots and support other marketing activity

• Ensuring initial enquiries are responded to promptly and effectively, signposting where necessary.

2. Meetings, events co-ordination and project support:

• Co-ordinating meeting dates and ensuring Shared Lives Plus and local stakeholder attendance

• Collating initial information and co-ordinating requests to complete business cases and scheme reviews for clients

• Working with Shared Lives Plus ambassadors, to ensure their involvement in relevant meetings, events and projects, and making sure they are fully informed and prepared

• Co-ordinating stakeholder interviews and, when required, undertaking carer interviews.

3. Data analysis:

• Gather information from various sources and interpret patterns and trends

• Produce reports with recommendations

• Produce Acorn* reports using data on current carers in specified locations

• To produce evaluation reports when required.

4. Wider administration team:

• Attend meetings as organiser and minute taker

• Provide support to the wider team when peaks in workflow occur – e.g. Shared Lives Plus annual conference arrangements.

5. General:

• Work in accordance with Shared Lives Plus’s aims, objectives, policies and procedures and promote a positive image of the organisation and its members

• Undertake such other duties as may reasonably be required, commensurate with the level of the post. As Shared Lives Plus is a small organisation, all staff carry out ‘hands on’ work at all levels, on occasion.

*Acorn is a demographic database and marketing tool, available under licence to Shared Lives Plus. Full training will be provided.

Shared Lives Plus is the UK membership charity for more than 6,000 Shared Lives carers, 150 Shared Lives schemes and a growing network of over 25 local Homeshare organisations. Our vision is a kinder, stronger society built on sharing our lives and our homes. We help build communities where everyone lives a full life, regardless of the support they need. We do this by turning Shared Lives and Homeshare into thriving, mainstream options, with all the right structures in place to support and guide those who want to share their lives and homes.

We have recently secured funding to further develop Homeshare in the UK in areas of the country that are currently not well serviced by our existing network. One of the ways we aim to achieve this is by developing a Social Franchise model to support the start-up and delivery of Homeshare in smaller towns and rural areas.

The Homeshare UK Social Franchise Manager is a key role in our new service delivery team. You will work closely with the Homeshare UK Services Manager and the Head of Homeshare UK to bring Homeshare to many more people across the country.  The role will also contribute to the further development of knowledge, expertise, and practical resources supporting the wider Homeshare UK network.

Shared Lives Plus is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work.  We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do.  

We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives.  We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

Job Objectives

The overarching objectives of this role include:

• Supporting initial development of the Franchise Model
• Take the lead on the development of key resources for the Social Franchise programme including online training, guidance, and tools and templates.  
• Managing the day to day activities of the Social Franchise strand of our work including; recruitment, initial training, and providing ongoing support to Franchisees
• Line Management of Social Franchise staff  
• Promoting the Homeshare model
• Developing and maintaining relationships with key stakeholder groups
• Be an active and cooperative member of the wider Homeshare UK team who provides support advice and guidance to our 25 existing Homeshare UK network members.

Main duties and responsibilities

1. Developing the infrastructure for the Homeshare UK Social Franchise programme

1. Take the lead on collection and collation of underpinning feasibility work to help identify key areas of the UK that would support Homeshare Social Franchise activity.
2. Work with The Social Franchise Company to support the development of our Social Franchise offer
3. Working within the Homeshare UK, Quality Assurance Framework and Good Practice Guidance develop appropriate onboarding training, processes, and paperwork for the delivery of the Social Franchise programme
4. Support the development of a CRM system and online monitoring tools to help manage the programme and to capture information about participants.

2. Day to day delivery of the Homeshare Social Franchise programme

1. Line Manage Social Franchise staff as they come on board (1 person in year one)
2. Recruit Franchisees to the programme
3. Provide initial training and start-up support to new Franchisees including; reviewing business plans and support with marketing
4. Provide ongoing support to Franchisees ensuring they are working in accordance with the Homeshare UK Good Practice Guide and Quality Assurance Framework.
5. Ensure Franchisees are maintaining accurate records and standards
6. Identify and support the development of ongoing training support for our Franchisees
7. Take the lead on bringing our Franchisee network together regularly to support the development of a thriving Homeshare UK Social Franchise Community.
8. Take the lead on any safeguarding issues that may arise within the programme
9. Provide regular verbal and written reports and information.
10. Be responsible for collecting and collating outcomes data for the programmes and provide quarterly and annual reports.

3. Raise awareness of Homeshare and the Homeshare UK Social Franchise programme  

1. Promote the Homeshare Social Franchise Opportunity and the Homeshare model in key development locations across the UK.
2. Actively promote Homeshare and the Social Franchise programme through our existing social media channels and by providing regular content for the Homeshare UK website
3. Support the wider work of HSUK and the HSUK Communications Officer by helping coordinate effective and timely engagement between the Homeshare participants (generated by our Social Franchisees), media, and PR opportunities.
4. Attend any conferences, seminars and meetings representing Homeshare UK and promoting the programme through delivery of talks, briefings, and round table discussion at both local and national level

4.General

1. Working with the HSUK Team help Identify the need and scope for new resources including learning materials, guidance updates, and training that will be beneficial to the wider Homeshare sector
2. Actively support the collection of data, case studies and provide content for the annual Homeshare Sector Reports
3. Actively engage with the Homeshare UK network attending monthly practice meetings, training events and annual conference
4. Work in accordance with Shared Lives Plus aims, objectives, policies, and procedures and promote a positive image of the organisations and its members
5. Engage in continuous self-development and training
6. Promote diversity, equality of opportunity and anti-discriminatory practice and Human Rights
7.  Undertake such other duties as may reasonably be required, commensurate with the level of the post. 

We are seeking to recruit a fundraising manager to upscale our approach and support our expanding provision; enhancing our impact and engagement with care experienced young people; to develop, scale and improve our fundraising strategy. You would be responsible for raising income, working with university programme providers, and supporting the Executive Director to develop our fundraising strategy; advising on and maximising income opportunities

UNICEF ensures more of the world’s children are vaccinated, educated, and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Research, Evaluation and Participation Manager. In this critical role you will help us demonstrate UNICEF UK’s impact for children, by using evidence to effectively guide our domestic programming, advocacy, and youth engagement work. You will also provide high quality research and evidence to inform decisions; support on-going evaluation and deliver better outcomes for children.

To support this vital work, you will bring substantial experience working in the field of research and evaluation in the voluntary or public sector. You will draw on your skills of developing programmatic theories of change, alongside monitoring, evaluation, and learning (MEAL) structures and supporting outcome frameworks. Knowledge and expertise in implementing and analysing different quantitative and qualitative research and evaluation techniques (including participatory approaches) to assess impact for beneficiaries will also be vital in enabling the development of a comprehensive evidence base and ultimately change for children.

Closing date: 5pm, Monday 25 October 2021.

Interview date: Wednesday, 3 November 2021 via video conferencing.

We are normally based on the Queen Elizabeth Olympic Park in Stratford, East London but while our office is closed, this role will work from home or from wherever makes you happy.We are expecting to move to a hybrid approach (part home/part office based) when our office reopens.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at Unicef UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Can you help us improve kinship carers’ access to our advice and information service through innovative digital solutions?

We’re on an exciting digital service innovation journey. And we want you to be part of it.  

This is a brand-new role at Kinship funded by the Four Acre Trust. It is a pivotal part of helping us to ensure that we deliver high quality advice and information for our kinship carers, how and when they need it most.

Your role will help us to reach more kinship carers.

You’ll look at how we improve our services through our web-applications, email and phone.

Focussing on our digital capability, you’ll look at how we improve our current online advice offering and develop new products and services that support kinship carers at the beginning of their kinship journey and then throughout.

A personalised approach to advice is core to this service offer and we want to ensure that kinship carers feel supported both during and after crisis situations.

You’ll be working as part of the Service Design and Impact team on a specific project to support the continuous improvement and development of our advice and information service and our online digital offer.

This role is all about ensuring we can deliver accessible online services to more kinship carers, with a focus on providing real time live support to meet increasing demand.

What you’ll do:

• Review and audit our current digital service delivery and develop a plan for improvement and innovation.
• Work collaboratively with the advice team manager to support the advice team to review current online delivery alongside processes and procedures producing recommendations and a project plan for improvements, and new services to pilot.
• Take prototypes through to delivery, seeking feedback from key internal and external stakeholders to ensure kinship carers are at the heart of the process.
• Work with colleagues who are designing new services for our clients, ensuring that the new service or tool is operationally deliverable and fit for purpose.
• Input into our new advice strategy as part of our three-year strategic plan, with a focus on a roadmap for continuous digital improvement the kinship carer user journey. 
• Develop and refine core procedures, products and tools for the project and managing delivery in preparation for transfer to business as usual.

What you’ll bring:

• A positive, curious mindset with a genuine passion for designing user-centric online services that really deliver.
• An ability to put people at ease and a true enjoyment of working collaboratively.
• Proven experience in delivering outcomes that support increased capacity to deliver more support to end users (kinship carers) in real time.
• Proven to have worked in a team responsible for the pilot, implementation and improvement of high-quality multi-channel client-facing services in a fast-paced environment.
• Experience in implementing and piloting new services and delivering continuous improvement in digital advice services.
• Understanding of advice services and different channels to access advice. 

Proven ability to have developed, implemented and refined effective procedures, products, tools and processes to support client facing services which have enabled the robust and accurate management of services in accordance with KPI’s.

Location: Remote

Hours: 21 hours per week

Benefits: 30 days annual leave plus bank holidays (pro rata if part-time) and pension

About Kinship:

Kinship is the leading charity in England and Wales for kinship carers – relatives and friends who raise children when their parents aren’t able to. We offer kinship carers expert advice as well as financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. We’re always there to help with the complicated and stressful decisions that so many kinship families have to make, as well as to celebrate the good times.

Working alongside kinship carers and the children they raise, with their voice and views at the fore, we build communities of support and give everything we have to fight for each family and their rights, as well as to raise awareness of kinship care and secure better support for all those playing this critical role.

Hammersmith, Fulham, Ealing & Hounslow Mind provides mental health services in the boroughs. We are looking for an enthusiastic, passionate and hardworking individual to joining our Adult Services Team.

The Role

The Ealing Pathways service is designed to support adults (18 years and over) with stable mental illness to stay well and avoid acute admission. The service provides support with welfare benefits, debt, housing and well-being advice service. The Pathways service will support people within Primary Care, alongside the Primary Care Mental Health Service when appropriate, to ensure that they have the right support to live their lives independently and with service intervention at the minimum level of intensity possible. 

The role of the Information and Advice Worker will be to provide advice, guidance and customer representation to Ealing residents living with mental health problems. Advice issues may include, housing, benefits, council tax, debt, signposting etc.

The successful candidate will deliver support to enquirers and manage a caseload of individuals as agreed with the service manager. In addition to advice casework, the Advice Worker will also be expected to assist onboarding referrals to the service when needed.

The successful candidate will be required to work alongside the Team Leader and volunteers supporting on the project.  

The Advice Worker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind’s policies and procedures.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.  

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Post is subject to a DBS check.

This job is part time - 21 hours (3 days a week)

We currently have an exciting opportunity for a dynamic and experienced individual to join our growing Continuous Improvements team as Systems Manager. You will join us working 35 hours per week and in return you will receive a competitive salary of up to £37,165.28 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!

The People and Engagement Team provide all aspects of L&D, recruitment, workforce planning, employee lifecycle support and HR advice and guidance to Cats Protection employees and volunteers. There are over 44 staff based within the team, and this role sits within the Strategy and Engagement strand which is made up of nine people.

Responsibilities of our Systems Manager:

As our Systems Manager, you will be responsible for functional management of third-party People systems that manage the employee and volunteer life cycle. The role includes managing data integrity, solving complex problems identified with the Continuous Improvement (CI) Manager and implementing the changes by working with all relevant stakeholders. There will be a requirement to work collaboratively with other colleagues including our IT department regarding the links between People systems and other dependent systems across Cats Protection, as well as with our third-party suppliers.

What we’re looking for in our Systems Manager:

• significant systems experience including implementation, development and maintenance
• experience of managing change involving people, digital process and wider business stakeholders
• experience in data analysis and presenting data to a high standard to diverse stakeholders
• strengths in project management and process mapping, including the practical application of lean methodology
• proven track record of influencing and implementing change and process improvements to include strengths in relationship management
• expertise in Excel, PowerPoint and database management
• high attention to detail and a methodical approach
• excellent standard of internal customer service

What we can offer you:

• salary of up to £37,165.28 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Systems Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note applications which are received after the closing date may not be responded to.

Closing date:                 21 October 2021

Virtual interview date:  02 November 2021

Location: Flexible within England & Wales

Department: Customer Journey

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We are looking for three experienced user researchers to join the Customer Journey team. Our team works to understand people’s problems and provide accessible multi-channel support to meet their needs through digital products and services.
We have open roles on three different teams. 

Referrals

People expect a modern service to feel seamless as they move through different advice areas, channels, and touch points. As we scale up cross-channel delivery of advice, we need to hide or remove silos to create an experience that feels joined-up for our clients.
To achieve this we are starting a team that will look at improving referrals as part of the client journey, either where a client is referred between Citizens Advice and another partner or internally between services. This will allow us to reduce friction for clients during the advice process and allow us to improve how we work with partners to ensure people get the support they need.

The Energy product team

The Digital Energy product team maintains and develops the Energy advice and tools we provide on our public facing website. We aim to help the public and small businesses solve their most common problems e.g. with their Energy supply, with their billing, with the cost of energy, and with their energy meters. We want to ensure we build advice that meets clients needs, use feedback to improve it, and measure the outcomes we can achieve with it.

The Lab

The Lab’s purpose is to test out what the future of Citizens Advice could look like before it gets here — something that feels more important than ever at this time when our service is needed like never before. We run experiments to try out new things to solve problems. Large-scale projects take time and money so Lab experiments are small and swift. That approach allows us to test our riskiest assumptions fast so we can take the next step with confidence. 

Whatever team you’ll be working in, you’ll be working to better understand the problems people face, and ensure that the advice we provide meets user needs and helps solve complex problems

You’ll work with product owners, product and service designers and developers to deliver improvements to referrals between channels and services.

You’ll need demonstrable experience carrying out a range of research methodologies - this might come from a range of research backgrounds. An understanding of UX and research on especially digital products is also useful. 

We’re interested in people that have had a breadth of research skills and have either been part of a small team or been quite autonomous as part of a larger team. 

We are looking for people who can apply research learnings and methodologies to digital products in a fast paced, iterative environment. 

Citizens Advice work within an Agile environment with 2 week iterations. This means that user research works with a quick turnaround. Research projects won’t take months within Citizens Advice so candidates need to have an appreciation of agile and how it affects how user research is undertaken and how collaborative the team works together.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

Your role

We have an exciting opportunity for a Co-Production Manager to join our established and friendly Co-production and Involvement team.

If you, would you like to work for a leading mental health charity in a rewarding role where you will really make a difference, then join us here at Rethink Mental Illness.

Your role will be a home-based position meaning you can work flexibly from home with access to an office hub when you need it. You will work part time, 21 hours per week on a 9 months fixed term contract with a pro rata salary between £29,485.09 to £32,025.17 or £32,131.20 to £34,671.28 if you are London based.. There is the option to extend after 9 months. You can read more about the rewards you will receive on the full advert on our website.

We have a strong co-production and involvement team, and we also have a range of approaches and resources developed from facilitating co-production and community engagement in different areas around the country, as well as within our own charity services and campaigning. We have recently started facilitating co-production on the key focus areas for change in mental health services across the Norfolk and Waveney area.

What will I be doing?

As a Co-Production Manager you will facilitate and deliver the co-production objectives within the programme plan. This will include supporting and developing a group of ‘expert by experience’ leaders to be involved as equal partners in the community mental health transformation work. You will facilitate shared consideration and decisions about mental health service and system change through a range of methods, bringing insights from citizens in.

You will be guided and supported in co-production practice and mental health transformation plans by our Policy and Practice and Programme Innovation colleagues.

Who I am?

I am passionate about improving mental health outcomes for local communities. I have experience of working with people with challenging and distressing experiences from different backgrounds as well as leading and developing staff and/or volunteers in health and social care settings. I may also have experience of facilitating co-production within statutory systems alongside understanding of citizen participation approaches and equality and diversity. I can facilitate group meetings, have an aptitude for helping people feel safe and supported in one to one and group discussion and also can demonstrate ability to simplify complex information and communicate the essence of views and recommendations.

The safety and wellbeing of our service users and colleagues is our priority. It is a condition of employment for anyone joining us in a front-line role that they have either had the recommended Covid-19 vaccine or agree to have it when offered by the NHS. We also require all staff to undertake regular testing to ensure the safety of service users and staff.  You can find more information on our approach and why we have made this decision in our attached Covid-19 vaccination information document.  This includes information for pregnant women and people from Black, Asian and Minority Ethnic communities. 

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning (LGBTQ ), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this.

Communications Manager

Location: Home Based with travel

Salary: £30,000 per annum

Closing Date: Thursday 21st October 2021

The Marketing and Communications team at FitzRoy is a small, friendly, enthusiastic function responsible for managing all external communications and content, defining and controlling messaging, ensuring consistent brand management, and creating internal communications to support and engage with more than 1000 staff across our 90 services, including care homes, supported living, and day services as well as our friendship and dating project Love4Life.

The Communications Manager will optimise our use of social media channels, generating PR, video and website content, creating engaging copy for all our internal and external audiences and managing the website. With line management responsibility for the Content Development Officer, you will be responsible for bringing the story of FitzRoy and the people we support to life across a range of channels, as well as develop and deliver integrated campaigns.

We are looking for:

• An excellent writer with the ability to spot a story and write for a wide range of audiences
• A digital whizz – writing content for digital channels and using data to test and improve
• Experience of delivering successful, integrated appeals and campaigns through a range of marketing channels including paid social media
• At least two years’ experience of working in a not-for-profit marketing and communications environment
• Experience of web publishing and content management systems
• Working knowledge of Google Analytics, Ad Words and SEO
• Skilled at building effective relationships with a wide range of stakeholders
• A Driver, who is willing to travel out to our services regularly (a minimum 4 times per month), and to our head office in Hampshire once a month. The rest of the role will be home-based.

Our Head Office is in Petersfield, Hampshire, but we particularly encourage applicants from areas in the Midlands, Nottingham or Manchester area where we have a large presence. This role will offer a flexible employment opportunity for the right candidate - a mix of working from home using Microsoft Teams, with visiting our services. The successful candidate will be expected to travel to services at least 4 times per month and attend head office once a month.

This is an exciting time to be joining the FitzRoy communications team – we are just coming out of 18 months of crisis, dealing with the devastating impact of coronavirus, where we have strengthened our internal communications channels and built closer relationships across the organisation, and now we are looking towards 2022 where we will be celebrating our 60th anniversary. There are lots of opportunities ahead.

Our vaccination requirements

Please note that this is a role where you will come into regular contact with vulnerable adults. As a regulated care provider we require you to be fully vaccinated against COVID-19 to undertake this role. We will ask for evidence of your vaccination record if you are offered a role with us.

Our Benefits

25 days holiday plus Bank Holidays – increasing with service

Free membership of our Health Cash Back Scheme for you and your family – claim back money on services such as Dental, Optical, Chiropractor and many more

An Employee Assistance programme which includes virtual GPs, Legal advice and more

Paid DBS and Update Service

Enhanced overtime payments

Loyalty awards and life assurance

Perkbox shopping discounts

Equal opportunities statement

FitzRoy is an equal opportunities employer and we participate in the disability confident scheme. We are determined to ensure that no applicant or employee receives less favourable treatment on any grounds which cannot be shown to be justifiable.

We anticipate a large volume of interest in this post, and reserve the right to close this vacancy early should we find the right candidate.

No agencies please

Would you like to be part of a great team dedicated to changing children’s lives? Bristol charity CCS Adoption is seeking a Fundraising Manager to drive forward our fundraising strategy, focused on Trusts and Foundations and our individual supporters.
The role will involve fundraising from Trusts and Foundations and overseeing individual and legacy giving campaigns, with one direct report. The successful candidate will be dynamic and organised with a proven track record in Trust fundraising.

Regional Operations Manager - WHP WLA

Salary:  £57,795.00 - £68,303.00 per annum

Location: Home Based but prepared to travel as necessary within the West London area

Contract type: Permanent Total hours per week 37.5

The Shaw Trust, in tandem with government and the broader employment support community across the UK is working hard to make sure we support as many individuals as possible to get and keep a job. We believe that everyone who needs help and support to attain their employment goals should be able to access it as soon as possible and that support should reflect their individual needs.

To help us in this mission we are looking to expand our employability services Work and Health Programme Job Entry and looking for Operations Manager.

Reporting directly to the Contracts Director- West London Alliance, the role will be to ensure the operational delivery of Work and Health within the designated region Programme (both internally and supply chain) meets all contractual requirements and/or exceed all performance targets.

To stand-out you need to champion and embrace change, balance the empathy of a charitable heart with a commercial edge, and be willing to learn and collaborate with others.

This role is ideal for a person with a background in management, budgeting and delivery of continuous improvement. Working with key stakeholders, the successful individual would have a proven track record of achieving objectives through strong relationship management. A solution focused approach, which enables risks and issues to be minimised is ideal, as is the ability to make decisions based on analytical assumptions.

This is a complex and challenging operations management role, which requires strong management and contract delivery skills. The post holder has responsibility for the efficient, effective and evidence based delivery of excellent performance in all services measured against contractual requirements.

Shaw Trust operates on a national level with over 2,000 staff and 1,000 volunteers. We work with the government, local authorities, combined authorities, health service providers, employers, and other stakeholders – including the Education and Skills Funding Agency, Department for Work and Pensions, clinical commissioning groups and NHS Trusts.

The ideal candidate must have an understanding of the local and regional labour market and employment issues within West London and able to maintain an up-to-date working knowledge of the benefit system and entitlements.

The ideal candidate will need to be inclusive and embrace our culture and values, putting those we support at the heart of everything we do. You will consistently deliver high quality services to support our communities and beneficiaries.

For full details including the Job Description, Person Specification and how to apply online please click the "Apply on website" button quoting Job ref: 23526

Closing date: 26th October 2021

Employee Benefits

This is a great time to join Shaw Trust as we grow our Health and Wellbeing division. As well as helping to make a positive difference to people’s lives as an employee of Shaw Trust you will receive:

 Paid leave

• 25 days annual leave per year, plus bank holidays, and the option to purchase additional holiday
• Discretionary 3.5 days paid leave at Christmas
• 2 days paid volunteering leave each year

 Opportunities to connect

• Join one of our employee networks: LGBTQ+ Support Network, Racial Equality Network, Disabled Equality Network

 Opportunities to progress your career

• Access to an online learning platform
• Access to internal apprenticeships
• Cross organisational career paths

 Health and wellbeing

• Healthcare cash plan, giving you money back for health care costs including dentistry and eye care, and access to wellbeing apps
• Health and wellbeing programmes including counselling via our employee assistance programme
• Discounted gym membership

Financial wellbeing

• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Online shopping discounts including supermarkets and DIY stores

Our Strategy

To find out more about Shaw Trusts aims in our 2030 Strategic Directive available via our website.

 Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format please contact our HR Service Centre to make alternative arrangements.

 Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.

Operations Manager - WHP WLA JETS

Salary £56,100.00 - £66,300.00 per annum

Location:  Home Based – but prepared to travel within the North and West London areas

Contract type: Permanent Total hours per week:  37.5

The Shaw Trust, in tandem with government and the broader employment support community across the UK is working hard to make sure we support as many individuals as possible to get and keep a job. We believe that everyone who needs help and support to attain their employment goals should be able to access it as soon as possible and that support should reflect their individual needs.

To help us in this mission we are looking to expand our employability services Work and Health Programme Job Entry: Targeted Support (WHP/JETS WLA) and looking for WHP/ JETS Operations Manager.

Reporting directly to the Contracts Director- West London Alliance, the role will be aimed at supporting the performance of the expanded Work and Health Programme Job Entry: Targeted Support (WHP/JETS). The role will ensure all operational delivery is operated safely, efficiently and achieves or exceeds performance expectations.

We need an Operations Manager to lead the regional delivery of services supporting people to change their lives positively through finding work. Our staff strive to make an impact by looking for new and innovative ways to motivate people who are disadvantaged in the job market. They deploy out-of-the box thinking to provide personalised support to help people take control over their lives.

To stand-out you need to champion and embrace change, balance the empathy of a charitable heart with a commercial edge, and be willing to learn and collaborate with others.

This role is ideal for a person with a background in management, budgeting and delivery of continuous improvement. Working with key stakeholders, the successful individual would have a proven track record of achieving objectives through strong relationship management. A solution focused approach, which enables risks and issues to be minimised is ideal, as is the ability to make decisions based on analytical assumptions.

This is a complex and challenging operations management role, which requires strong management and contract delivery skills. The post holder has responsibility for the efficient, effective and evidence based delivery of excellent performance in all services measured against contractual requirements.

Shaw Trust operates on a national level with over 2,000 staff and 1,000 volunteers. We work with the government, local authorities, combined authorities, health service providers, employers, and other stakeholders – including the Education and Skills Funding Agency, Department for Work and Pensions, clinical commissioning groups and NHS Trusts.

The ideal candidate must have an understanding of the local and regional labour market and employment issues within West London and able to maintain an up-to-date working knowledge of the benefit system and entitlements.

The ideal candidate will need to be inclusive and embrace our culture and values, putting those we support at the heart of everything we do. You will consistently deliver high quality services to support our communities and beneficiaries.

For full details including the Job Description, Person Specification and how to apply online please click on the "Apply on website" button quoting Job ref: 23525

Closing date: 26th October 2021

Employee Benefits

This is a great time to join Shaw Trust as we grow our Health and Wellbeing division. As well as helping to make a positive difference to people’s lives as an employee of Shaw Trust you will receive:

Paid leave

• 25 days annual leave per year, plus bank holidays, and the option to purchase additional holiday
• Discretionary 3.5 days paid leave at Christmas
• 2 days paid volunteering leave each year

 Opportunities to connect

• Join one of our employee networks: LGBTQ+ Support Network, Racial Equality Network, Disabled Equality Network

 Opportunities to progress your career

• Access to an online learning platform
• Access to internal apprenticeships
• Cross organisational career paths

 Health and wellbeing

• Healthcare cash plan, giving you money back for health care costs including dentistry and eye care, and access to wellbeing apps
• Health and wellbeing programmes including counselling via our employee assistance programme
• Discounted gym membership

 Financial wellbeing

• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Online shopping discounts including supermarkets and DIY stores

Our Strategy

To find out more about Shaw Trusts please see our 2030 Strategic Directive via our website. 

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format please contact our HR Service Centre to make alternative arrangements.

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.