Advice session supervisor jobs

Role Purpose: 

We are looking for a Training and Development Officer to work closely with our management team to plan, coordinate and deliver high-quality training for all volunteers and staff. Your work will ensure everyone across the organisation has the skills, confidence and support they need to thrive in their roles, whether they are client-facing or non-client facing. By strengthening learning and development, you’ll play a key role in maintaining the quality, consistency and impact of our advice services, as well as contributing to a positive, fulfilling working environment for our team.  

About Citizens Advice Watford

Citizens Advice Watford (CAW) is an independent charity offering free, confidential and impartial advice on a wide range of issues. We support the community of Watford through telephone advice, face to face appointments at our Watford office and outreach sessions in GP surgeries and at the local foodbank.  Our team includes 37 volunteers and 19 staff, most of whom work from our Watford office.  We’re proud of our collaborative culture, where teamwork is at the heart of how we operate and every contribution is valued.  We take a proactive, client-centred approach, anticipating advice needs and striving to provide the highest standard of service.  We are committed to equality, celebrate diversity and challenge discrimination. We welcome applications from suitably skilled candidates from all backgrounds.

Job Purpose

• Lead training and development so everyone at CAW is appropriately trained
• Drive our recruitment and retention strategy for volunteers
• Develop and deliver our Training and Development Plan

This pivotal role will be responsible for the selection, training and development of our volunteers across all service areas. A key focus will be to facilitate effective training pathways for staff and volunteers. You will be required to design and deliver group training sessions and monitor trainee progress and development through structured training programmes.  

To be successful in this role, you will be a great communicator, passionate and enthusiastic about learning and have a good attention to detail. This role offers excellent potential for professional growth with opportunities to expand your skills and progress within the Citizens Advice network.  

Benefits: 33 days (inc. bank holidays) pro-rata. Access to our Employee Assistance Programme, professional development opportunities

Closing date: 26 November 2025

Interviews TBC: w/c 1 December 2025

Help us tackle health inequalities and support people excluded from care.

You’ll coordinate and deliver DOTW’s (London-based) outreach clinics and national advice line, guiding volunteers and ensuring compassionate, high-quality services for people facing destitution, violence, trafficking, or homelessness.

We’re looking for someone with excellent coordination and advocacy skills, emotional resilience, and experience supporting vulnerable groups. You’ll lead with empathy, think on your feet, and keep service users’ safety and dignity at the heart of everything you do.

We offer clinical supervision, wellbeing support, and training in trauma-informed and safeguarding practice.

We warmly welcome applicants with lived experience of migration, homelessness, or exclusion from health services.

Doorway is a registered charity that has been supporting young people who are homeless/at risk of homelessness for 28 years, across Warwickshire.  We are moving into an exciting phase of innovation and development as we set our strategy for the next three-five years.

We are seeking a dynamic, creative and strategic individual to contribute to our development and help us to achieve our goals. Ensuring that we go from strength to strength and have a sustainable future, through successful income generation and brand visibility.

The ideal candidate will be proactive, have excellent organisational and communication skills, with the ability to build relationships with donors, sponsors and partners.  A motivated experienced individual with the ability to work in a fast paced environment, delivering fundraising and income generation activities on time.

• Lead on income generation from corporate partnerships
• Develop innovative projects
• Implement strategic approach to grant and trust funding
• Build strong long-term relationships with corporate funders, grant makers and lead on community fundraising campaigns

Join us to bring your experience, passion, and ideas to help make a real difference to the lives of our young people.

General Overview

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

As the Therapeutic Team Manager, you will oversee the qualified and non-qualified therapeutic staff working across multiple teams.

We provide group trauma recovery, facilitated by Adult Therapeutic Practitioners, domestic abuse education, Children Therapeutic Practitioners, and specialist Counsellors. These offerings help people who have experienced trauma, like domestic abuse, to recover. We use a survivor-informed, peer-led model for self-advocacy, empowerment, and independence to help people through a person-centered approach.

As Team Manager, you will play a pivotal role in fostering a psychologically safe and supportive environment for staff working in emotionally demanding roles. You will lead with empathy and integrity, ensuring team members feel heard, valued, and empowered to raise concerns without fear. Through regular supervision, reflective practice, and wellbeing initiatives, you will promote resilience and mental health, enabling staff to deliver high-quality, trauma-informed support to survivors of domestic abuse.

You will support teams to deliver consistently excellent support to people using our services, ensuring contract compliance, and drive continuous improvement and innovation in a changing landscape.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.

This role may include evening and weekend work when required.

Key Responsibilities

To provide leadership, direction and support to practitioners including leading in recruitment, training, scheduling and supervising staff, ensuring excellent management of the team delivering domestic abuse support to high-risk service users.

On a day-to-day basis oversee the performance of practitioners and Senior Practitioners, acting as the main point of contact for the staff.

To line manage the Senior Practitioners and Counsellors, providing case management supervision, line management support, allocation of cases and ensuring all staff are supported to meet their full potential.

To continue the development of practitioners and counsellors into a cohesive and supportive team, through the use of open communication, team meetings and coaching. This will include developing the specialist therapeutic roles.

Additionally, to support the MARAC process and wider information sharing with statutory partners.

Ensure the services work to applicable accreditations and professional standards.

To promote a culture of engagement, improvement and best practice within the therapeutic teams, to deliver a high quality and accessible service.

To develop and maintain a culture and systems that promote trauma informed practice and equality within the therapeutic team, valuing diversity and offering empathy to victims of abuse, people who cause harm and violence.

To lead on reporting outcomes linked to the therapeutic team and the support of people using services.

Carefully monitor and evaluate the performance of the therapeutic team, with a focus on quality assurance.

Proactively build relationships with the wider statutory and voluntary partners across FearFree services, with a focus on supporting high risk adult victims of domestic abuse.

Actively network across the operating area to build the charity’s reputation and harness support for the organisation. 

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

World Jewish Relief launched the Specialist Training and Employment Programme (STEP) in 2016. Today, we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.

STEP aims to support refugees and others who have experienced forced migration to overcome the complex barriers they face in preparing for and finding work. We work with individuals regardless of their background or proximity to the labour market, helping them develop the skills and access the opportunities needed to secure sustainable and meaningful employment.

We deliver STEP through both online and in-person programmes across the UK. Our work includes targeted support for women refugees, Afghan nationals, Ukrainians, and people who have come through the asylum system.

Our flagship in-person programme is delivered in partnership with a network of expert local delivery partners, including local authorities and NGOs, to ensure high-quality, community-based support.

We now have an exciting opportunity for a maternity cover Programme Manager to lead the effective delivery of the STEP In-Person Programme, ensuring participants receive high-quality, accessible employment support within their communities. You will work closely with our network of delivery partners to ensure consistency, quality assurance, and participant-centred approaches across multiple regions.

You will be responsible for a wide range of programme and partnership management tasks, including grant and contract oversight, finance, data and impact reporting, capacity building for delivery partners, and troubleshooting challenges in delivery. You will also provide line management to the STEP Programme Officer and other programme staff as required.

Alongside this, you will also be involved in UK-wide programme development work. This may include helping refine our CRM systems, contributing to MEL frameworks and analysis, developing curriculum and resources, supporting staff training and inductions, and ensuring safeguarding practices are upheld.

This is a dynamic and strategic role, ideal for someone who is highly organised, confident managing multiple priorities, and passionate about supporting people who have experienced forced displacement to rebuild their futures. You will work closely with senior colleagues to uphold the programme’s excellence during the maternity cover period and inform its continued development into 2026 and beyond.

About you

We are looking for candidates who have:

· Experience managing programmes, ideally within employment, education or refugee support sectors

· Experience managing external partnerships, contracts, or delivery organisations

· Experience supervising or line managing staff or volunteers

· Experience developing or improving programme resources, tools, systems, or processes

· Experience leading in Monitoring, Evaluation & Learning (MEL), including analysing data and applying findings

· Experience managing programme finance (e.g., budgets, forecasting, payments, financial reporting)

· Experience working with people from refugee or migrant backgrounds is desirable but not essential

· Strong programme management skills, including planning, risk management and prioritisation

· Excellent relationship-building and partnership-management skills

· Strong data handling and analysis skills (Excel, dashboards, reporting)

· Clear and professional written and verbal communication skills

· Ability to provide constructive support, guidance and supervision to staff

· A strong understanding of safeguarding, including risk mitigation, partner capacity building, and contribution to safeguarding strategy and culture.

​Benefits

We offer a range of benefits including:

· 23 days holiday pro rata plus bank holidays and Jewish holidays.

· Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.

· Life Insurance – up to 3 times salary to nominated beneficiaries.

· Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.

· Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.

· Season ticket / travel to work loan.

· Cycle to Work Scheme.

· On Friday the office closes at 3pm.

· We encourage flexible working and offer a range of flexible working options

Equality, Diversity and Inclusion

World Jewish Relief values equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of all ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

We are striving to build a team reflective of the communities we work with. People with experience of forced migration are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.

You don’t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

To apply

Please upload your CV and a cover letter which outlines why this role appeals to you and how you meet the criteria in the person specification.

· Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.

· We encourage applicants to clearly demonstrate how they meet the essential criteria marked for CV and Cover Letter assessment.

· Other criteria will be explored in more depth through a pre-interview task and at interview.

Written tasks expected to take place on 10th & 11th December 2025

Interviews to be held the week commencing 15th December 2025. 

About Us

Unfold is a bold, community-rooted charity supporting children, young people and families to thrive on their own terms and shape the systems around them. We’ve been driving social justice locally for 35 years, powered by brilliant volunteers who mentor, champion and walk alongside the people we serve.

About the Role

We’re growing fast, and we’re looking for someone who can supercharge our volunteer experience. You’ll lead the full volunteer journey,  recruiting community-rooted mentors, designing inclusive training, strengthening partnerships with universities and employers, and making sure every volunteer feels valued, prepared and inspired.

About You

You’ll embed social justice, accountability and care at every step, ensuring our volunteers reflect the communities we support. If you’re a relationship-builder, a storyteller, a strategist and a champion of equity who knows how to turn passion into action, we’d love you on our team.

We’re eager to hear from applicants with lived experience of the challenges our service users face, including people from the global majority, women, people living with disabilities, and those who identify as LGBTQ+.

Why Work with Us

• Holidays: 25 working days (along with additional Christmas closedown days)
• Pension: We offer a generous pension provision. New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
• Team working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
• Training opportunities: We want to ensure that our team is continuously learning and building expertise in their field. For this reason, we offer each team member two days per year dedicated to professional development and training opportunities.
• Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions are leading on the design and delivery of our wellbeing strategy, including the review of our quarterly wellbeing survey. Staff have regular supervision sessions to encourage reflection and discussion on our work and wellbeing. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
• Flexible working: We're happy to consider flexible working arrangements in line with the requirements of the role.
• Working Environment: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. 

Abingdon House School is an independent day school for children aged 5–19 with special educational needs including autism, ADHD, dyslexia, dyspraxia and associated social communication profiles. We deliver a mainstream-style environment with a fully integrated programme of education, therapy, pastoral support, and personal development.

You’ll be joining a multidisciplinary team of therapists and support staff at Abingdon House School — at the Prep School, this is made up of two OTs, two SaLTs, and one physiotherapist; at the Senior School, a team of three OTs, three SaLTs, and one physiotherapist.

We are proud of our integrated, multidisciplinary approach

At AHS, our holistic approach supports progress in academic studies, communication, independence and wellbeing. Every student follows a personalised pathway and benefits from therapeutic support throughout the day, delivered by a multidisciplinary team including teachers, therapists, and pastoral practitioners.

We are proud to be an ISA-accredited and Google Reference School. Abingdon House is inspected by both CReSTeD and the Independent Schools Inspectorate (ISI), and we were recently awarded ISI’s highest accolade, “a significant strength”, for our highly effective interdisciplinary practice and the successful integration of therapeutic approaches into our students’ learning.

The role at a glance

• This will be a full time role
• You’ll be at our Senior School campus, working with students aged 11-18
• You’ll be based in Marylebone, Central London
• You will be a key member of the middle leadership team, reporting to the Assistant Headteacher responsible for therapy and pastoral provision. You will lead the delivery of high-quality speech and language therapy services that support the school’s integrated approach to education, therapy, and personal development.

Sponsorship opportunities

The Cavendish Sponsorship Programme

We are able to sponsor talented, dedicated therapists from Australia, New Zealand, Canada, South Africa, and America through the Cavendish Sponsorship Programme.

Once in a role, you will have the opportunity to upskill in a pathway suited to your professional interests. Within your visa, there will be scope to move into a new role at any one of our sites as you progress, if a suitable position becomes available.

Key responsibilities

The main aspects of this role are:

• Support the strategic development of the school’s SaLT provision and contribute to wider decision-making.
• Line manage the SaLT team, including supervision, performance reviews, and professional development.
• Oversee caseload allocation, workload planning, and therapy resources.
• Deliver SaLT training and CPD to staff across the school.
• Work collaboratively with therapy leads, SENCos and middle leaders to promote a multidisciplinary approach.
• Build strong links with external agencies, commissioners, and professional networks.
• Model evidence-based practice and encourage reflective practice within the team.
• Provide direct speech and language therapy to students.
• Plan, deliver, and evaluate therapeutic and educational programmes.
• Develop and deliver the communication curriculum for whole-class sessions.
• Set and monitor communication targets within pupils’ IEPs, working with parents and teaching staff.
• Adapt resources and learning environments to improve access for students with communication needs.
• Assess, record and report on pupil progress, including annual review contributions and intervention records.
• Uphold safeguarding responsibilities, working in line with policies and supporting the DSL where required.
• Contribute to wider school life, including clinical supervision, team meetings, whole-school events, and supporting therapist recruitment and induction.

Person specifications

We’re looking for an experienced and compassionate speech & language therapist to join our school. You’ll be able to show these essential skills and requisite experience:

• Qualified band 7 speech & language therapist
• HCPC registration
• Demonstrated experience working with children with SEN/SpLD in an education setting
• IT literacy for clinical and administrative tasks
• Strong knowledge of speech, language, and communication needs, with the ability to develop and implement tailored, evidence-based interventions
• Experience in leading, supervising, and developing a therapy team, including providing CPD and support for professional growth
• Knowledge of relevant risk management, health and safety, and child protection practices
• Excellent communication skills
• Proven ability to lead service evaluation, implement improvements, and ensure interventions are aligned with research and best practice
• Experience liaising with external agencies, professional networks, and commissioners to support school-based provision

What are the perks?

• Access to a full CPD programme career progression opportunities
• 13 weeks of holiday per year, plus two term-time personal leave days
• Flexible working opportunities, with weekly PPA that can be taken remotely
• Free lunch every day, plus cooked breakfast twice per week when on-site
• A great employee assistance programme with access to wellbeing support advice
• Cycle-to-work scheme
• Competitive salary pensions contributions

Role details & how to apply

Start date: January 2026
Salary: Band 7 range, depending on experience
Working schedule: 37 weeks per year (term time only), five days per week.
Applications close on 16th December 2025. If you require sponsorship, please indicate this in your application.
Type: In-person role with the option to work remotely for your allocated PPA hours

You may have experience of the following: Speech and Language Therapist, SaLT Lead / Speech Therapy Lead, Specialist Speech and Language Therapist, Senior Speech and Language Therapist, HCPC-registered Speech and Language Therapist, Communication Therapy Lead, Speech, Language and Communication Needs (SLCN) Specialist, etc.

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Background 

The Minster Centre is a registered charity based in Queens Park, London NW6 that trains psychotherapists and counsellors. As an accredited higher education organisation, we provide in-person and online courses throughout the week and weekend. The Minster Centre also provides a psychotherapy and counselling service to the local community and has a number of rooms that are hired out for therapy, training, and events.

Summary of the job

The Receptionist is a critical and central role at The Minster Centre, providing a welcoming service to students, room hirers, therapy clients and staff members that is efficient and aligned with The Minster Centre’s Ethos. The Reception Team provides first-line support to tutors and students as well as undertakes administrative duties crucial to the running of the Centre. They also provide support to other staff members where appropriate. The hours are 23 hours per week, including Saturdays during term time.

The Minster Centre is a small, friendly organisation and the Receptionist needs to be an adaptable and flexible person who enjoys teamwork within a continuously evolving environment. The Receptionist role is varied, and you will be expected work with initiative and autonomy to respond to the needs of the Centre.

The ideal candidate will have previous administration and front of house experience to help ensure that all building users (students, room hirers and clients) are welcomed, that the building is available and set up for training and therapy services, and that the building is closed and secured at the end of the day. Furthermore, they will be organised, have excellent IT skills and knowledge and practice of using Zoom or be willing to learn. They will have the ability to work calmly and efficiently under pressure. In addition, they will be able to work autonomously on various tasks and work well in a team. This is a great opportunity for someone with relevant transferable skills to develop those skills further.

Duties and responsibilities:

Reception

· Ensuring that Reception is always covered by working with the Reception Manager to organise a reception rota that covers absence, holidays, etc.

· Co-ordinating access to the building, opening and closing the building.

· Receiving visitors

· Setting the appropriate space/s up for events and assisting with special or evening events when requested (e.g. Graduation)

· Ensuring there are adequate supplies of daily cleaning materials and refreshments and organising catering for specific events

· Responding appropriately to emergencies (training will be provided)

· Answering, screening and forwarding any incoming telephone calls, and providing basic information when needed

· Managing our room booking system, including supporting our Finance team with invoicing of room hirers

· Dealing with room booking enquiries and bookings for events

· Managing petty cash

· Ordering stationary and other supplies as requested

· Dealing with customer queries or complaints politely and positively

· Keeping the reception area tidy

· Data entry tasks, or similar, in quiet periods

· Organising Open Days with the assistance of Training Admin Team

· To undertake such other duties as may be required by The Minster Centre

IT Support

· Diagnosing and resolving technology equipment issues in the training rooms (basic training can be provided). This might include but is not limited to; ensuring equipment is in working order and reporting any faults; ensuring equipment is connected correctly; amending equipment settings.

· Assisting with Zoom support for online training sessions, interviews and other meetings.

· Providing IT assistance to Tutors, including responding to basic Moodle, Zoom and Microsoft Office queries/tasks. This will include being part of an on-call rota for first line remote support.

This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with the Reception Manager, Facilities and Membership Manager or the Management Committee.

The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those on Equal Opportunities, Health and Safety and the Data Protection Act.

Application instructions

We recognise the value of AI in helping to refine job applications; however, we prefer candidates to write their own personalised cover letters and CVs. AI platforms frequently generate applications that are generic, impersonal, or repetitive. At the Minster Centre, we appreciate authenticity – An application that has been primarily self-generated gives us an opportunity to assess your unique interpersonal skills and relevant experience. We look forward to receiving your application!

To apply please submit a cover letter (outlining how your skills and experience meet the job requirements and person specification), your CV, and the completed monitoring forms available below. The closing date for applications is Wednesday 10th December 2025. Interviews will be conducted on a rolling basis as strong applications arrive. We therefore reserve the right to close this vacancy early if we receive sufficient applications for the role. If you’re interested, please submit your application as early as possible. Applications submitted without a detailed cover letter will not be considered.

We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQIA+ community, care leavers, people with disabilities and those from other minorities. 

If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships. Due to the nature of this role, we regret that we cannot accept applications from current Minster Centre students.

Growing up in today’s world is hard. At Youth Talk, we’re determined that every young person has a safe place to talk in confidence — whatever’s on their mind.

We’re a small but growing local charity with big ambitions, and we are now looking for an energetic and enthusiastic Community Events & Volunteering Lead to join our team. This is a role for someone who loves people, thrives on variety, and wants to turn community energy into life-changing impact. The role will help drive our community fundraising – connecting with schools, local groups and our amazing volunteers helping to raise awareness and vital funds for Youth Talk. You’ll play a key part in growing our reach, leading and supporting our volunteers and helping us make an even bigger impact across St Albans and beyond.